THRIVE Appalachia

Oversee and improve internal systems, manage vendor and financial documentation, support HR and team coordination, and implement process improvements. | At least 2 years of experience in operations or admin management, strong organizational skills, experience with finance admin, and proficiency with office tools. | About THRIVE Appalachia THRIVE Appalachia is a 501(c)(3) nonprofit that supports youth “pathways to prosperity” by teaching marketable skills, helping young people explore their gifts and talents, connecting them with paid apprenticeships, and building real-world experience through social entrepreneurship projects. Our programming includes hands-on classes and community-connected projects, like Kids’ Cafe (partnering with local organizations to source local produce and host meals prepared by teens) and other youth-led entrepreneurship initiatives. The Role We’re looking for a highly organized, trustworthy, systems-minded Operations Manager to keep THRIVE’s internal operations running smoothly. This part-time role is ideal for someone who loves building structure, tightening workflows, and making it easier for a mission-driven team to do great work. You’ll oversee day-to-day operational coordination across admin, finance support, people processes, and vendor management, ensuring the “backstage” functions are reliable, compliant, and well-documented. Core Responsibilities Operations & Administration • Own and improve core systems (shared drives, templates, SOPs, checklists, recurring task trackers) • Manage vendor relationships and service providers (IT, insurance, payroll, bookkeeping, etc.) • Maintain secure and organized records (contracts, insurance docs, program documentation, internal policies) • Support facilities/space needs and basic logistics as needed (supplies, scheduling, simple purchasing) Finance & Payroll Support (in coordination with leadership/bookkeeper) • Track invoices, prepare payments for approval, and keep documentation audit-ready • Support expense tracking/coding and monthly budget-to-actual check-ins • Coordinate timesheets/timekeeping, ensure deadlines are met, and support payroll inputs • Assist with year-end and audit/tax-document preparation (document gathering, reconciled records) People & HR Support • Run onboarding/offboarding checklists (accounts, access, forms, policy acknowledgements) • Maintain confidential personnel files and required documentation • Support basic HR admin (role change letters, process documentation, internal comms for policy updates) Team Support & Continuous Improvement • Keep calendars, deadlines, and internal deliverables organized and visible • Identify bottlenecks and implement practical improvements • Implement a centralized knowledge base to support efficient handoffs, onboarding, and continuity Qualifications Required • 2+ years of experience in operations, office management, admin management, or similar • Strong organizational skills and comfort managing multiple workstreams in a small team • Experience supporting basic finance admin (invoices, expense tracking, documentation) • Excellent written communication (clear, friendly, proactive) • High integrity with confidential information • Proficiency with Google Workspace and/or Microsoft Office and willingness to learn new tools Nice to have • Nonprofit operations experience • Familiarity with payroll/timekeeping workflows • Experience documenting SOPs and improving systems • Basic HR admin experience Schedule & Work Environment This role is 24 hours/week with flexible hours based on business needs. Work is primarily on-site and involves regular computer work and periodic meetings with staff/partners. Compensation & Benefits • $25/hour, non-exempt • This position is part-time and not benefits-eligible. Equal Opportunity & Accessibility THRIVE Appalachia is an equal opportunity employer. We’re committed to an inclusive environment and encourage applicants of all backgrounds to apply. If you need a reasonable accommodation to apply or interview, contact operations@thriveappalachia.org. How to Apply Please submit an application through Indeed with the following: • Resume and a brief cover letter answering: • Why THRIVE Appalachia and this role? • A process you improved, what you changed, and the impact. Job Type: Part-time Pay: $25.00 per hour Expected hours: 24 per week Work Location: In person