Thompson Child & Family Focus

As a Lead Youth Care Specialist, you will provide operational oversight and coaching to Youth Care Specialists while ensuring adherence to trauma-informed care principles. You will also assist with onboarding new staff and monitor daily operations across assigned sites. | Candidates must have a valid Driver’s License and a High School Diploma, with a Bachelor’s Degree preferred. A minimum of two years of experience in residential youth operations or related child and family services is required, along with familiarity in trauma-informed care and demonstrated leadership experience. | Description Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Lead Youth Care Specialist for our youth residential programs? As a Lead Youth Care specialist, your role is to serve as critical support to Program Supervisors by providing operational oversight, coaching, and coordination across transitional housing sites in Tennessee. You will be required to work both day and night shifts. Support regular check-ins with Youth Care Specialists (YCS) to provide coaching, feedback, and support. Assist with onboarding new staff, including training coordination, badge setup, and documentation. Serve as a point of contact for YCS staff when Program Supervisors are off-site. Monitor daily operations across assigned sites, ensuring adequate staffing and shift coverage. Ensure accurate documentation of youth interactions, shift notes, and incident reports. Assist in preparing audits and ensuring documentation meets DCS and internal standards. Monitor adherence to trauma-informed care principles and contract goals. Collaborate with Program Supervisors and DCS Program Coordinators to align staffing and service delivery. Participate in team meetings, hiring panels, and tactical planning sessions. Relay feedback and concerns from YCS staff to leadership for resolution and improvement. All other duties as assigned by supervisor What does this position offer? Starting Pay Range: $22 - $23.00/hourly based on experience Fantastic Full-time benefits….. 3 weeks paid time off (PTO) the first year plus 10 paid Holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Paid time off for volunteering in the community Free EAP services Mileage Reimbursement if applicable iPhone and Laptop provided Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Must have a valid Driver’s License Meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead. High School Diploma required. Bachelor’s Degree preferred. A minimum of two (2) years’ experience working in a residential youth operation or related experience working in the field of child and family services. Familiarity with trauma-informed care, child development, and crisis intervention. Demonstrated leadership or supervisory experience, preferred Proficient in Microsoft Office Suite application software. Ability to work flexible 8-hour shifts which may include days, nights and weekends You’re the right fit for the Lead Youth Care Specialist position if… You have a passion for working with and developing youth! You enjoy knowing you’re making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations. #TCFFTN

Lead and manage a team of Youth Care Specialists delivering trauma-informed child and family services, including staff development, recruitment, and performance management. | Bachelor’s degree, 3 years related experience with some leadership exposure, valid driver’s license, proficiency in Microsoft Office, and strong communication skills. | Description Get to know Thompson! Thompson’s continuum of care encompasses three domains: prevention services, foster care, and mental health, operating across the Carolinas, Florida and Tennessee with new operations expanding into Kentucky. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. At Thompson, we live up to our values of Excellence, Innovation, Commitment, Caring and Integrity! What will you do as a Program Director, Child Services? As the Program Director, Child Services, you will lead a team of Youth Care Specialists, providing an array of trauma- informed services for the children and families they serve. As Program Director, Child Services you will have the following responsibilities: • Will use a trauma-informed approach in their daily work and interactions with others using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented. • Proactive coaching and feedback to ensure professional development and growth of direct reports. • Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports. • Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met. • Recruit, interview and selection of top tier talent for their program staff. • Conduct thorough and well-documented assessments of direct reports’ performance. • Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives. • Create an open and trusting environment where teamwork and collaboration is valued. • Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork. • Respond and address to any client/parent/guardian complains/concerns. • Other duties as assigned What does this position offer? • Starting Pay Range: $55k-$65k annually • Fantastic Full-time benefits… • 3 weeks paid time off (PTO) first year plus 10 paid holidays! • Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options • 401K Match • Education Reimbursement • Referral Bonus • Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure • Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service • Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans • Paid time off for volunteering in the community • Free EAP services • Mileage Reimbursement • iPhone and Laptop provided for eligible roles • Multiple opportunities for growth • Ongoing, structured leadership development and growth opportunities Requirements Minimum Qualifications/Requirements: • Bachelor’s degree required. • Supervisory experience preferred. • Verified 3 years of work experience as a high performing individual contributor in a related field with exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions. • Displays the capacity/coachability for future growth and development as a leader. • Must have a valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program • Proficient in Microsoft Office Suite application software, excellent written and oral communication skills. You’re the right fit for the Program Director, Child Services position if… • You have a passion for developing and growing teams • You enjoy knowing you’re making an IMPACT on the lives of others • EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify

As a Foster Care Coordinator, you will provide support, guidance, coordination, and intervention to assigned youth and families in the Foster Care program. You will ensure documentation for all foster children meets regulatory compliance and manage health records while providing effective crisis response as needed. | Candidates must have a Bachelor’s Degree in social work or a related field and a minimum of 2 years of relevant professional experience. A valid Driver License and proficiency in Microsoft Office Suite are also required, along with passing a drug screening and background check. | Description Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Foster Care Coordinator? As a Foster Care Coordinator in the Foster Care department, you will support, guidance, coordination, and intervention to their assigned youth and families in the Foster Care program. Performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization. A typical day as a Foster Care Coordinator includes being punctual, arriving on time, and being prepared. Displaying trauma informed practices and principles in your interactions with customers, with peers and with leadership. Ensuring documentation for all foster children meets regulatory compliance, manage the entire health record, and ensure treatment plans and authorizations are all adhering to policy and providing effective crises response as needed. What does this position offer? Starting Pay Range: $19.00-$21.50 hourly Fantastic Full-time benefits… 3 weeks paid time off (PTO) first year plus 10 paid holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Referral Bonus Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans Paid time off for volunteering in the community Free EAP services Mileage Reimbursement iPhone and Laptop provided for eligible roles Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in. Education requirement for this individual contributor role is: Bachelor’s Degree in social work or relate field A minimum of 2 years of relevant professional experience Proficient in Microsoft Office Suite application software, excellent written and oral communication skills. Meets designation as a Qualified Professional in NC. Located in the Catawba, McDowell or Burke Counties. All potential job candidates must pass a drug screening test, and an extensive background check is required. You’re the right fit for the Foster Care Coordinator position if… You have a passion for working with youth & adolescents! You enjoy knowing you’re making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! The Foster Care Coordinator plays a vital part to the company structure. Join Us! If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations. #TCFFJOBS