The US Oncology Network

Lead enterprise FP&A function for Texas Oncology, overseeing budgeting, forecasting, financial strategy, and team management. | 12+ years progressive finance experience with senior FP&A leadership, 4+ years people management, strong strategic and analytical skills, healthcare experience preferred. | Overview The US Oncology Network is looking for a Remote Regional FP & A Director to join our team. This role offers the opportunity to influence enterprise strategy, partner closely with senior leadership, and drive meaningful business impact in a complex healthcare environment. This position is fully remote with up to 25% travel for key meetings. The schedule is M - F, 8:00am - 5:00pm; no on-call, weekends or major holidays. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. Our Information Technology team offers an outstanding family-first team culture. Extremely low turn-over with long-tenured team members. There are opportunities for career development, excellent benefits and perks as well as self-directed daily work. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. Join a Team That Invests in Your Future At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent. What is the Long-Term Incentive Plan (LTIP)? Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document. What does the Regional Finance Director position do? The FP&A Finance Director serves as the senior financial planning leader for Texas Oncology, responsible for establishing and leading a newly formed enterprise FP&A function. This role provides strategic financial leadership across the consolidated Texas Oncology P&L and owns the long‑range plan, forecasting processes, and enterprise‑level financial strategy. The Director will lead a team of managers and analysts supporting product‑line analytics (e.g., Retail Pharmacy, Infusion Drugs, Diagnostics, Ancillary Services), capital planning, financial modeling, and executive decision support. This leader partners closely with Region Finance Directors, practice leadership, Operations, Accounting, and enterprise stakeholders to drive insight, standardization, and financial discipline. The role is central to Texas Oncology’s transformation agenda, focused on building scalable FP&A processes, modernizing tools, and elevating strategic financial guidance for senior leadership. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities The essential duties and responsibilities (including but not limited to): Financial Planning & Analysis • Build and lead the consolidated FP&A function, including budgeting, forecasting, and strategic financial planning for the full enterprise P&L. • Develop standardized, repeatable forecasting and reporting processes across practices and product lines. • Design and implement the Texas Oncology long‑range plan (LRP), including scenario modeling and risk/opportunity analysis. • Deliver consolidated financial packages, insights, and recommendations for executive leadership. Product Line Analytics • Oversee financial performance and analytics for major product lines, including Retail Pharmacy, Infusion Drugs, Diagnostics, and Ancillary Services. • Perform deep margin and expense analyses to identify performance improvement opportunities. • Partner with business owners, clinical leaders, and operations to inform product strategy, investments, and operating model decisions. Capital Planning & Investment Analysis • Lead financial modeling and business cases for capital investments, expansion initiatives, and new programs. • Partner with Operations, IT, Facilities, and Regional Finance to evaluate ROI, optimize capital allocation, and track performance of approved initiatives. Strategic Decision Support • Provide enterprise‑wide insight into volume trends, revenue drivers, drug cost dynamics, labor and overhead trends, and key performance indicators. • Develop dashboards, tools, and analytic models that enhance decision‑making across the organization. • Ensure alignment between regional financial strategies and consolidated enterprise objectives. Transformation & Process Development • Establish new FP&A processes, systems, and governance to support the evolving operating model. • Implement digital and AI‑enabled tools that streamline forecasting, automate reporting, and improve decision support. • Drive continuous improvement to enhance accuracy, cycle time, and strategic insight. Leadership & Team Development • Build, mentor, and develop a high‑performing team of FP&A managers and analysts. • Promote a culture of accountability, analytical excellence, and collaborative partnership. • Partner cross‑functionally to enable integrated financial and operational planning. • Perform other duties as assigned. Qualifications The ideal candidate for the position will have the following background and experience: Education (Required) • Bachelor’s degree in Finance, Accounting, or a related field. Experience (Required) • 12+ years of progressive finance experience, including senior FP&A leadership in a multi‑site or complex operating environment. • 4+ years of people management experience leading high‑performing finance teams. • Demonstrated experience building new processes, functions, or operating models. Skills & Competencies (Required) • Strong strategic and analytical mindset with the ability to synthesize complex financial information into executive‑level insights. • Advanced financial modeling, forecasting, and quantitative analysis skills. • Digital‑first, analytics‑forward approach; interest in AI‑enabled forecasting and automation. • Strong organizational, presentation, and communication skills, including executive‑level stakeholder engagement. • Proficiency in Microsoft Excel, Word, and PowerPoint. Preferred Qualifications • Master’s degree (MBA, MSF, MHA) and/or CPA. • Healthcare services experience preferred; oncology, hospital administration, or other multi‑site healthcare environments (e.g., outpatient surgery, renal care, multi‑specialty practices) highly desirable. • Experience in FP&A, financial analysis, valuations, or controllership roles within complex organizations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require full range of body motion including manual and finger dexterity and eye-hand coordination in operation and manipulation of complex laboratory equipment. Requires sitting/standing for extensive periods of time with the use hands to finger, handle, or feel and arms to reach or carry. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision, color perception and hearing to normal range. Requires legible handwriting. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and requires significant interaction with management, staff and external auditors and clients. #USONTX

Provide customer service by managing patient and provider inquiries, scheduling appointments, and resolving complaints in a remote call center environment. | High school diploma, 2 years call center or customer service experience, healthcare familiarity, computer proficiency, and strong communication skills. | Overview The US Oncology Network is looking for a Contact Center Care Coordinator to join our team at Texas Oncology. This full-time REMOTE position will support our DFWW Region. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Why work for us? One reason to join our team is because we offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a 401-k plan that comes with a company match, a Wellness program that rewards you just for tracking your steps, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. What does the Contact Center Care Coordinator do? The Contact Center Care Coordinator is responsible for providing outstanding customer service while managing and coordinating healthcare services between patients, family members, care providers, and other healthcare institutions. Their duties can include scheduling appointments and providing support, education, and guidance to patients and providers alike. Responsibilities KEY RESPONSIBILITIES • Ensures a positive and exemplary experience with all patients by focusing on patient experience, satisfaction, and resolution • Respond to customer inquiries via phone, email, and chat in a timely and professional manner • Provide accurate information about products and services to customers • Resolve customer complaints and concerns in a timely and effective manner • Document customer interactions and record details of inquiries, comments, and complaints • Follow up with customers, as needed, to ensure that their issues have been resolved to their satisfaction • Meet or exceed established service level metrics for quality and productivity • Stay up-to-date with product and service information and promotions • Work collaboratively with other team members to provide excellent customer service • Perform other duties as assigned by the Contact Center leadership Qualifications MINIMUM REQUIREMENTS • High school graduate or equivalent • Two years experience in a call center-related role • Proven work experience in a customer service role • Relevant training in call center or contact center environments • Previous healthcare experience and familiarity with medical terminology • Computer skills and proficiency in Microsoft Office PREFERRED REQUIREMENTS • Proficiency in a call center or customer service setting, with knowledge of customer service principles and practices and call center telephony and technology • Experience with Electronic Medial Record (EMR) system • Excellent listening, interpersonal, and communication (verbal and written) skills, and professional, pleasant, and respectful telephone etiquette. KNOWLEDGE, SKILLS, & ABILITIES • Ability to communicate effectively and clearly, both verbally and in writing, with callers, colleagues, and managers. • Actively listen to callers to understand their needs and concerns is a crucial skill for customer service representatives. • Strong problem-solving and critical thinking skills to quickly and efficiently resolve the caller’s request and concerns. • Ability to manage time effectively and prioritize tasks in order to meet service level metrics, both individually and as a team. • Ability to handle multiple tasks at once, such as answering calls, responding to emails, and updating customer records. • Knowledge of computer software and programs, such as Microsoft Office and CRM software, is essential for recording and retrieving customer information. Working collaboratively with colleagues and managers. • Ability to adapt to changes quickly both with the caller’s needs and preferences, as well as changes in company policies and procedures. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients, and the public. Qualifications: MINIMUM REQUIREMENTS • High school graduate or equivalent • Two years experience in a call center-related role • Proven work experience in a customer service role • Relevant training in call center or contact center environments • Previous healthcare experience and familiarity with medical terminology • Computer skills and proficiency in Microsoft Office PREFERRED REQUIREMENTS • Proficiency in a call center or customer service setting, with knowledge of customer service principles and practices and call center telephony and technology • Experience with Electronic Medial Record (EMR) system • Excellent listening, interpersonal, and communication (verbal and written) skills, and professional, pleasant, and respectful telephone etiquette. KNOWLEDGE, SKILLS, & ABILITIES • Ability to communicate effectively and clearly, both verbally and in writing, with callers, colleagues, and managers. • Actively listen to callers to understand their needs and concerns is a crucial skill for customer service representatives. • Strong problem-solving and critical thinking skills to quickly and efficiently resolve the caller’s request and concerns. • Ability to manage time effectively and prioritize tasks in order to meet service level metrics, both individually and as a team. • Ability to handle multiple tasks at once, such as answering calls, responding to emails, and updating customer records. • Knowledge of computer software and programs, such as Microsoft Office and CRM software, is essential for recording and retrieving customer information. Working collaboratively with colleagues and managers. • Ability to adapt to changes quickly both with the caller’s needs and preferences, as well as changes in company policies and procedures. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients, and the public. Education:UNAVAILABLEEmployment Type: FULL_TIME