The Sports Facilities Companies

Greet guests, provide information, process payments, maintain venue cleanliness, and resolve guest concerns. | Flexible schedule, excellent communication and guest service skills, ability to multitask and handle cash, and physical ability to lift 20 pounds. | GUEST SERVICES TEAM MEMBER - Sprowls Horizon Sports Park Sports Facilities Management, LLC LOCATION: Pinellas Park, FL DEPARTMENT: GUEST SERVICES REPORTS TO: DIRECTOR OF OPERATIONS STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Guest Services Team Member provides the first point of contact for all guests. The Guest Services Team Member is expected to provide excellent customer service to all visitors and always displays a vast amount of knowledge of the facility's programs and offerings. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Greet guests and provide information and wayfinding as needed • Provide courteous and friendly first-in-class service to all guests • Register guests and process payments for leagues, camps, clinics, drop-in, etc. • Be knowledgeable about facility programs (format, pricing, meeting dates/times) • Operate multi-line phones • Record waivers and event information • Record event scores (tournaments/leagues) and print game sheets daily • Maintain confidentiality and discretion with guest and Team Member information • Professionally resolve guest concerns and complaints and/or direct to appropriate Manager • Maintain a clean space and perform regular walk-throughs (indoor/outdoor) to ensure venue cleanliness • Know and enforce the venue policies and procedures • Complete special projects, daily assignments, and other duties as assigned MINIMUM QUALIFICATIONS: • Flexible work schedule nights, weekends, holidays and long hours • Excellent communication skills, both verbal and written • Ability to maintain focus in a high-volume, fast-paced environment • Must have excellent guest service skills • Must be detail-oriented and have outstanding organizational skills • Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members • Must work well with others • Must take personal initiative for the betterment of the team and venue • Commitment to the safety and well-being of others • Customer service and cash handling experience preferred or quick study • Must be at least 16 years of age WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift 20 pounds waist high • May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend • Will be required to operate a computer • Facility has intermittent noise Job Posted by ApplicantPro

Assist in managing and coordinating sports events and facility operations, including staff training, event planning, and facility maintenance support. | Requires 3-5 years leadership experience in operational or event management, strong interpersonal and communication skills, computer proficiency, and ability to work flexible schedules including weekends and holidays. | EVENTS SUPERVISOR - Sprowls Horizon Sports Park Sports Facilities Management, LLC LOCATION: Pinellas Park, FL DEPARTMENT: EVENTS REPORTS TO: OPERATIONS DIRECTOR STATUS: FULL-TIME (NON-EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Events Supervisor will be responsible for assisting management of events and supporting facility management. This position provides direction in training and development opportunities to full-time and part-time staff for and during events. The Events Supervisor will work with outside event owners and other leaders to successfully accomplish these responsibilities. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Assist in developing, maintaining, and reporting on overall event calendar activities to leadership, team members, clients, and SFC • Participates in planning/strategic and leadership meetings • Assist with oversight effective communications with event owners pre, during, and post events • Assist in oversight with administration and a high level of detail is required in the organization of events • Builds an overall understanding of the events in the company portfolio, their operational aims, and their revenue streams • Plan, develop, and execute local tournaments including sales and marketing strategy to meet registration goals and being tournament director • Liaison and communication for event planning, setup, and operations with other departments leaders • During non-event days, work with Operations Supervisor to oversee event management ensuring everyone is prepared for next event, including but not limited to task assignment and execution of facility team's daily tasks • Support facility team in day-to-day tasks, such as mowing, weed eating, field prep, irrigation maintenance, etc. • Assist to ensure overall health & safety, quality control, expense management, security, procedures, and facility maintenance are in place • Creates and monitors operations and facility team schedules • Contributes to maintaining budgets while exercises control in expense management and facility maintenance • Analyze event performance and prepare metrics presentation • Help hire, train, and lead part-time/seasonal operations and facilities team members • Works with Event Operations Manager and other leaders to develop business plan, KPI reports and budgets • Serves as MOD on duty as needed • Additional duties assigned by management MINIMUM QUALIFICATIONS: • Bachelor's degree in management, sports management, business, or related field with 3-5 years of experience in a leadership role in operational management and/or event management preferred • Must have excellent interpersonal, project management, and problem-solving skills • Must be a team player • Must have excellent verbal and written communication skills • Must have excellent computer skills, including Word, Excel, PowerPoint, etc. • Must be able to work flexible schedules including weekends, nights, and holidays • Must be willing to obtain CPR certifications • Well organized, efficient, flexible, and able to meet deadlines • Able to cope with many tasks at once and work to tight schedules WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift 50 pounds waist high • May be required to sit or stand for extended periods of time in various conditions • Limited travel may be required • Weekends, nights and holidays required Job Posted by ApplicantPro

Provide courteous guest service, assist with event setup and takedown, enforce facility policies, and maintain facility upkeep. | Must have excellent guest service and communication skills, ability to work flexible hours including nights and weekends, and be able to perform physical tasks such as lifting and standing for long periods. | OPERATIONS TEAM MEMBER - Sprowls Horizon Sports Park Sports Facilities Management, LLC LOCATION: Pinellas Park, FL DEPARTMENT: OPERATION REPORTS TO: DIRECTOR OF OPERATIONS STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day while providing participants with a quality program experience. This position is an active part of the conversion/changeover process before, during and after events. Duties require converting the facility and assisting with any event-oriented preparation/setup for shows or sporting events to run safely and efficiently. PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Provide courteous and friendly service to all guests and staff • Be responsive to guest concerns and direct to appropriate manager to resolve • Enforce facility policies and procedures • Have general knowledge regarding program options and facility events • Assist other departments as necessary • Setup and take down of indoor courts and outdoor fields, staging, risers, and other event related items • Ensure correct equipment is available for all games • Monitor play areas including turf and courts • Keep supervisor informed of issues and updates • Respond to all incidents, accidents, injuries, and altercations • Complete and file corresponding paperwork as necessary • Assist with daily maintenance and upkeep of facility • Assist with parking, to include directing customers to parking spots, collecting parking fees, etc. • Perform all other duties as assigned by management MINIMUM QUALIFICATIONS: • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members • Must work well with others • Must take personal initiative for the betterment of the team and facility • Must have excellent guest service skills • Must be detail-oriented and have outstanding organizational skills • Ability to work with a wide variety of ages from preschool thru adult • Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance is necessary • Excellent communication skills, both verbal and written • Ability to maintain focus in a high-volume, fast-paced environment • Ability to multi-task and prioritize • Ability to remain calm and focused in difficult and stressful situations • Commitment to the safety and wellbeing of others WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift 40-50 pounds waist high • Will be required to stand for extended periods of time • Will be required to work indoors and outdoors year-round • Must be able to work independently in a busy environment • Must comply with safety and health code standards • Facility has intermittent noise • Must wear proper uniform • Able to run/walk as needed

Lead client accounts, manage projects, analyze opportunities, develop strategies, and present financial forecasts and feasibility assessments. | 3+ years project management experience, bachelor's degree in business/finance, strong communication and leadership, proficiency in MS Office, and ability to work independently. | FEASIBILITY PROJECT MANAGER - FINANCIAL PLANNING & ANALYTICS Sports Facilities Advisory, LLC LOCATION: Clearwater, FL DEPARTMENT: PRE-DEVELOPMENT REPORTS TO: VP OF PRE-DEVELOPMENT SERVICES STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace year over year and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Financial Planning and Analytics - Feasibility Project Manager will be responsible for various components of SFA's planning and funding services including leading client accounts, managing projects, analyzing opportunities, developing strategies, leading team members, and coordinating with other departments. Through training in SFA's processes and systems, the Financial Planning and Analytics - Feasibility Project Manager will have a critical role as they serve as one of the lead representatives of the company in presenting recommendations, strategies, findings, and next steps related to creating and executing business plans. This position is directly involved in developing, producing, and presenting financial forecasts, economic impact analyses, feasibility assessments, facility and operational optimization reports, and other core products and services. The ideal candidate will have extensive experience in project management in fields such as professional services, financial advisory, and/or consulting with a proven, successful background in delivering projects on time, on budget, and in line with client expectations. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Develop and maintain ideal customer relationships in support of servicing, retaining, and extending client accounts • Collaborate with SFA's team of development advisors, market specialists, business analysts, and project managers through the project specific development of feasibility studies, analysis of findings, and creation of strategic recommendations for client decision making • Critically evaluate information gathered from a variety sources and determine applications based on both project needs and project vision • Create and manage project plans and timelines to set, manage, and exceed client expectations through excellent service, communication, and results • Ensure the profitability of each account through realistic project plan/budget development, efficient project management, effective delegation, and consistent contract compliance • Collaborate with the development advisor to represent clients in critical meetings with public officials, bond councils, financial institutions, developers, medical partners, operating partners, program/tournament providers, etc. • Collaborate with the development advisor to present institutional-grade financial forecasts, economic impact analyses, and other documents produced by the Financial Planning and Analytics team • Demonstrate exceptional comprehension of SFA's proprietary and detailed system for analyzing market opportunities, determining feasibility, and projecting operation and impact performance of facilities and developments • Work on multiple projects at once and demonstrate an ability to achieve success in a very fast-paced environment • Perform all other duties as assigned by management MINIMUM QUALIFICATIONS: • Minimum of three years' experience in project management, facility planning, development, and management, strategic advisory/consulting services, professional services, community master planning, or related field • Minimum of bachelor's degree in business, finance, economics, information science, or related field • CAPM, PMP, or another project management certification is desirable • Excellent communication and presentation skills; ability to speak, write, and listen in a manner that clarifies issues, promotes closure and delivers information in a clear and concise manner • Excellent interpersonal skill and leadership abilities • Exceptional ability to develop lasting professional relationships with clients • Expert-level command of MS Excel, Word, PowerPoint, and Outlook, and have demonstrated the ability to learn multiple new software platforms quickly • Ability to work independently and meet deadlines • High level of energy with comfort in a fast-paced environment where multiple initiatives are happening simultaneously TRAVEL REQUIREMENTS • Travel is required. Amount of travel is variable and could be up to 60% WORKING CONDITIONS AND PHYSICAL DEMANDS • Must be able to lift 20 pounds waist high • Will be required to sit for extended periods of time operating a computer