The Pennsylvania State University

Monitor and troubleshoot network systems to maintain reliability and coordinate incident response. | Experience supporting IT infrastructure, knowledge of network systems, strong communication, and teamwork skills. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Site Operations, a vital unit within Penn State IT Infrastructure, is seeking a Network Systems Specialists to work within its Operation Center. This position is required to monitor and troubleshoot network problems and performance, to maintain reliability and prevent issues, to keep customers informed of service changes, outages, or discontinuation, and to maintain documentation of departmental processes, procedures, plans for preventative maintenance, and disaster recovery. WORK SCHEDULE AND LOCATION 3rd shift 11:00pm - 7:00am. The primary location for the role is State College PA, at the University Park campus. This position has a hybrid work modality option, with a mix of in-person and remote work and will require regular weekly work on campus. Questions related to work schedules should be directed to the hiring manager during the interview process. CORE RESPONSIBILITIES Monitored the availability, performance, and capacity of enterprise IT services and infrastructure to maintain system reliability and uptime. Analyzed system events and alerts across network, voice, video, application, and infrastructure environments to identify issues, assess impact, and initiate appropriate response. Utilized monitoring and troubleshooting tools to investigate service disruptions, document findings in ServiceNow, and escalate incidents to appropriate technical teams. Coordinated incident response by triaging issues based on severity and SLA requirements, serving as Incident Manager and Major Incident Manager during critical outages. Created and managed change requests for planned maintenance, infrastructure upgrades, server maintenance, voice systems, and facility utility shutdowns following ITIL change management processes. Coordinated vendor support for break/fix incidents, scheduled maintenance, and facility access to ensure timely resolution of operational issues. Processed and routed IT service requests, facility access requests, and departmental operational requests while maintaining accurate documentation and providing excellent customer support. Collaborated with Service Desk, Change Management, IT leadership, and cross-functional infrastructure teams to communicate operational status, coordinate service restoration, and support daily IT operations. QUALIFICATIONS Qualified candidates will demonstrate strength across several of the following areas: Experience working in teams to support IT infrastructure. The ability to demonstrate knowledge of IT infrastructure monitoring systems, enterprise networks, networked systems, and IT facilities. Familiarity with IT Service Management, ServiceNow, and Major Incident Response processes are a plus. Possess the ability to work through complex, and often unstructured problems to provide solutions. Familiarity with IT Service Management best practices and the ability to apply them to the University’s environment is preferred. Basic analyzing/diagnosing skills, excellent communication and documentation skills, a teamwork and customer service approach, problem solving skills and strong attention to detail are required. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Associate Degree No prior relevant work experience required; previous relevant work experience accepted in lieu of education. Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $49,188.00 - $71,340.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Manage NICHD P2C infrastructure grant cores, lead research team, oversee financial management, and support strategic planning. | Master's degree with 8+ years relevant experience including 3+ years supervisory experience; preferred research administration/project management experience. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. This position is funded for 1 year(s); continuation past 1 year(s) will be based on university need, performance, and/or availability of funding. POSITION SPECIFICS The Population Research Institute (PRI) within the Social Science Research Institute (SSRI) seeks to hire a Research Project Manager to support PRI’s NICHD P2C infrastructure grant. In this role, the Research Project Manager will be responsible for delivering on the strategic mission of the current grant. This position will be filled at the Research Project Management - Manager level. Responsibilities: Primary job responsibilities include the following: Managing workflow and overseeing the P2C NICHD infrastructure grant cores - administrative, development and scientific. Lead a research team including hiring, training, mentoring, and evaluating; establish and review performance standards; provide development opportunities Ensuring financial management of the key priorities within the grant (utilizing financial reports in SIMBA for grants), including collecting interim progress reports for NIH grants within the PRI portfolio and working with financial officers at SSRI and throughout the University. Managing leadership meetings and PRI’s internal and external advisory boards. Administering PRI seed grants (e.g., creating budgets, tracking expenses, compliance, and reporting). Support PRI’s grant portfolio through assisting in the hiring of students, postdocs, and staff (using Workday). Working with Senior PRI leadership on strategic planning for grant goals and financial objectives, assisting with any new initiatives. Working with SSRI senior leadership on reporting needs for SSRI and OSVPR. The position requires a person who can work independently but also function as part of a larger management team. The ability to demonstrate awareness of emerging trends and to monitor workload and workflow of staff, review completed work of others for conformity to policy, delegate tasks to others, facilitate optimal group dynamics and evaluate employee performance and recommend appropriate developmental opportunities, develop and implement practices that promote a culture of diversity, safety, and environmental consciousness and that is conducive to effective relationships among diverse groups of employees. Superior interpersonal skills are needed to effectively manage a group of approximately 5 FTEs. Experience with Worklion, SIMBA and other Penn State systems preferred. Research administration/project management experience preferred. Excellent written and verbal communication is needed. Work Arrangement: PRI is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Master's Degree 8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $86,300.00 - $129,500.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Manage pre-award and post-award research administration including proposal development, compliance, financial monitoring, and vendor coordination. | At least two years of research administration experience, proficiency in proposal and award management, strong communication and collaboration skills, and a bachelor's degree. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Join the Ross and Carol Nese College of Nursing as a Proposal and Award Generalist to help advance the College’s research mission by ensuring high quality, compliance, and timely proposal development. While the primary focus of this position is pre-award administration, the Proposal and Award Generalist will also provide comprehensive administrative support across post-award. This role also provides integrated backup and operational support across research administration functions. Responsibilities include but are not limited to: Pre-Award Administration: Serve as the primary point of contact for all pre‑award activities. Coordinate preparation of grant and contract proposals (e.g., budgets, justifications, biosketches). Review sponsor guidelines, funding announcements, and compliance requirements. Manage proposal timelines and ensure timely submission. Prepare and route proposals through institutional and federal sponsor submission systems (e.g., Cayuse, Research.gov, Grants.gov, NIH ASSIST). Support faculty with complex proposal submissions (e.g., multi‑site, collaborative, limited submissions). Maintain proposal records, tracking, and internal reporting. Provide training and guidance to faculty and staff on proposal development. Research Administration Support: Assist with contract and subaward negotiations coordination. Provide occasional support for award setup and sponsor communication. Participate in process improvement and development of research administration tools. The Proposal and Award Generalist will also support routing of regulatory compliance materials, including Institutional Review Board, Institutional Animal Care and Use Committee, and Conflict of Interest reviews. Additional Key Responsibilities: Financial and Post-Award Support: Perform interim account reconciliation, financial monitoring, and expense compliance review. Support student financial processing and reconciliation. Ensure operational continuity during staffing gaps. Create, submit, and monitor financial requests (e.g., purchasing, reimbursements, vendor setup); resolve workflow issues. Procurement and Purchase Order Management: Manage purchase orders for research supplies and services. Coordinate vendor communication, invoice resolution, and documentation. The above responsibilities will involve collaboration with numerous Penn State units, including the Office of Sponsored Programs, Research Accounting, Office for Research Protections, and the central finance office. After training, the Proposal and Award Generalist will work with various software including SIMBA (Penn State's System for Integrated Management, Budgeting and Accounting), SAP Concur, and ServiceNow. Qualifications: Applicants must have the following: At least two years of experience in research administration or related areas (e.g., grant management, regulatory compliance, academic administration, project management, or financial/budget administration) Demonstrated experience with pre‑award or post‑award administration (e.g., proposal development, submission, award management, or financial oversight) Additional Required Qualifications: Effective verbal and written communication skills Outstanding interpersonal and collaboration skills; inclusive and respectful when working with others Ability to exercise discretion and judgment while managing confidential materials Demonstrated ability to take initiative and manage multiple priorities Proficiency with core Microsoft Office applications, particularly Word, Excel, and Outlook Holding or actively pursuing the Certified Research Administrator (CRA) credential will be considered a plus. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Important Application Instructions: Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume. Additional Information: The Ross and Carol Nese College of Nursing is supportive of flexible work arrangements, such as remote or hybrid work opportunities, when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work and/or remote arrangements should be directed to the hiring manager during the interview process. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $56,200.00 - $81,500.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Manage full lifecycle of sponsored research projects including proposal development, award execution, and financial oversight. | Bachelor's degree with 1+ years relevant experience, strong organizational and communication skills, proficiency in Microsoft Office and project management tools. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. This position is funded for 3 year(s); continuation past 3 year(s) will be based on university need, performance, and/or availability of funding. POSITION SPECIFICS The Strategic Interdisciplinary Research Office (SIRO) Project Management Office at Penn State is seeking a Project Manager - Sponsored Research to support complex, multi-million dollar federal and non-federal interdisciplinary research initiatives. This position will be filled at the Project Manager - Intermediate Professional level. SIRO is a central research administration unit within the Office of the Senior Vice President for Research (OSVPR). SIRO supports university-wide, multi-college, and multi-institutional research initiatives. The Project Management Office partners with investigators, research administrators, and central offices to deliver structured project management across proposal development, award execution, and closeout. This position reports to the Associate Director of Project Management and works cross-functionally with PSU colleges, institutes, central administrative units, external collaborators, and sponsors. Role Overview: This role provides full-lifecycle project management for sponsored research awards, including strategic coordination during proposal development and comprehensive post-award oversight. A core responsibility is financial and budget management of complex sponsored projects, with the Project Manager serving as a financial steward to ensure compliance with sponsor requirements, institutional policies, and strategic objectives. The position requires managing multiple projects simultaneously and integrating administrative coordination, compliance oversight, milestone tracking, and budget monitoring within a structured project management framework. Primary Responsibilities: Manage the full lifecycle of research administration activities, including proposal development, award setup, post-award management, reporting, and closeout. Coordinate administrative and cross-functional project teams during pre-award activities and lead coordination during post-award execution. Serve as a primary liaison with Principal Investigators, subrecipients, sponsors, PSU central offices, and departmental staff. Coordinate and support multidisciplinary working groups and committees. Attend and lead administrative and technical project meetings. Track milestones, deliverables, timelines, reporting deadlines, extensions, and prior approval requirements. Coordinate preparation of sponsor-required financial and administrative reports. Review sponsor and University policies to ensure compliance and shared understanding across project teams. Assess project-specific requirements and coordinate with appropriate units to support execution. Use project management tools to monitor progress, communicate status, and track performance metrics. Recommend and implement process improvements and develop standard operating procedures to enhance project execution. Financial stewardship is a core component of this position. Responsibilities include the following: Planning and forecasting budgets aligned with project goals and milestones. Monitoring financial performance and spending trends to ensure appropriate burn rates. Coordinating budget revisions, supplemental funding requests, and prior approval submissions. Developing and maintaining financial tracking tools for expenditures, commitments, and projections. Overseeing financial management of subrecipients, including review of budgets, expenditures, and modifications. Coordinating complex sponsor financial reporting with research administration and finance offices. Supporting timely and compliant financial and administrative closeout. Participating in internal and external audits related to sponsored projects. Required Experience and Skills: Microsoft Office Suite (advanced proficiency in MS Excel required). Experience with collaborative tools such as Airtable, GitHub, Slack, Teams, and Google Drive. Experience with project management platforms. Strong organizational, analytical, and time management skills. Ability to manage multiple complex projects simultaneously. Excellent written and verbal communication skills. Ability to work both independently and collaboratively within cross-functional teams. Preferred Experience and Skills: Experience in project management of research administration. Experience overseeing sponsored project budgets and financial monitoring of research awards. Familiarity with federal sponsor requirements (e.g., NIH, DOD, NSF) and foundation-funded (i.e. Bill and Melinda Gates) projects. Familiarity with DOD, foundation grant, and training grant management systems is a plus. Work Arrangement: This position may operate 100% remotely within eligible states in the US. Standard work times will be in EST. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 1+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $61,800.00 - $89,600.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Lead and develop Penn State’s enterprise CRM program, establish governance, build partnerships, develop strategic roadmaps, and enhance constituent engagement, especially focusing on the student experience. | Over 10 years of leadership experience in complex organizations, with proven success in strategic planning, stakeholder management, and enterprise technology initiatives, preferably with CRM or digital transformation experience. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Penn State University is seeking a collaborative and inclusive leader who excels at building consensus and motivating diverse teams to join us as our next Director of the Enterprise Constituent Relationship Management (eCRM) Office. As an enterprise implementation, this program is designed to advance engagement and service delivery for the entire university community, including faculty, students, staff, and alumni, ensuring integrated solutions that create value across all Penn State constituencies. This is a unique opportunity to shape and grow a cutting-edge program that is central to enhancing the Penn State experience for all stakeholders. If you are passionate about using technology and data-driven insights to drive innovation, collaboration, and measurable impact in a complex and dynamic environment, we invite you to bring your leadership and vision to this exciting role. The Director of the eCRM Office is a strategic, visionary leader responsible for defining and scaling the governance and strategic direction of Penn State's enterprise constituent relationship management program. The role also involves guiding the work of the eCRM team, who execute the tactical elements of the program. Candidates with a strong balance of emotional intelligence (EQ) and technical fluency will thrive in this role. This position requires a leader who can collaborate and build relationships broadly to establish governance frameworks with a clear vision for growth, build and sustain cross-functional and vendor partnerships, and develop a multi-year strategic roadmap focused on innovation, value delivery, and an outstanding constituent experience, all with an emphasis on enhancing the student experience. This leader will excel in navigating complex, matrixed environments with autonomy among units, acting as a bridge-builder and influencer while maintaining fiscal responsibility and rigorously quantifying program outcomes in environments where measurement norms are evolving. RESPONSIBILITIES Functional Sponsorship of eCRM Phases: Provide strategic guidance and oversight throughout each phase—from planning and design to implementation and post-launch optimization. Ensure alignment between business needs, technical execution, and enterprise goals while championing adoption and stakeholder engagement. Strategic Governance and Vision: Develop and implement governance models that address immediate operational needs and scale responsibly as the program evolves. Define clear structures for accountability, decision-making, and collaboration across divisions. Cross-Departmental Collaboration and Partnership Development: Build and nurture effective partnerships across university departments and with external vendors to enable integrated and efficient CRM solutions. Multi-Year Strategic Roadmap: Collaborate with stakeholders to develop, communicate, and execute a forward-looking roadmap that balances cutting-edge innovation with sustainable organizational value, centered primarily on improving the student experience. Constituent Experience Enhancement: Partner with university leaders to drive initiatives that optimize the student journey and overall constituent engagement leveraging technology, data analytics, and user feedback to drive measurable impact. Leadership and Team Development: Provide leadership and mentorship to the eCRM team, ensuring alignment of tactical execution with strategic objectives. Foster a culture of excellence, innovation, and continuous improvement in CRM operations that align with the university’s mission and objectives. Stakeholder Communication and Advocacy: Serve as the primary point of contact who champions the realized value and measurable outcomes of eCRM solutions to executive leadership, the board of trustees, and the broader university community. Deliver clear, data-driven insights and narrative reports that demonstrate impact on priority areas such as student experience, operational efficiency, and cost savings, ensuring strategic stakeholders understand both the qualitative and quantitative benefits provided by the program. Advocate for internal stakeholders, ensuring that their perspectives are acknowledged, their needs are addressed, and they are informed about new tools, processes, and enhancements. Fiscal Accountability and Impact Measurement: Manage program budgets prudently and implement rigorous methods to quantify and communicate tangible monetary and organizational value in an environment where analytics may be nascent. Data Governance and Analytics: Provide leadership in developing data governance and stewardship frameworks that ensure accuracy, accountability, and transparency of constituent data. Utilize data analytics to gather insights into user engagement and satisfaction metrics. Develop comprehensive reports and dashboards that provide actionable information to stakeholders, thereby driving decisions that elevate the overall user experience. Analyze CRM data to identify trends and opportunities, providing actionable insights to improve student engagement and institutional outcomes. Influence and Collaboration: Act as a bridge-builder who leads by influence across decentralized teams, fostering alignment and collaboration within a complex matrixed organization. QUALIFICATIONS Proven experience leading strategic CRM or digital transformation initiatives in complex, matrixed organizations. Demonstrated ability to establish governance, oversee scaled operations, and balance strategic oversight with operational management. Success managing teams, including operational leaders with a focus on mentorship and performance excellence. Expertise in defining, measuring, and communicating program impact and ROI. Strong financial acumen and budget management capabilities. Exceptional interpersonal, communication, and influencing skills suited to navigating autonomous, cross-functional environments. Experience with the Salesforce platform is highly desired. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 10+ years of relevant experience, includes 5+ years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: None Advanced degree in Information Technology, Business Administration, or related field is preferred. Relevant work experience should include experience in positions that combind strategic leadership and operational oversight. As well as experience in CRM, enterprise technology leadership, program management, or related domains LOCATION This position is open to a remote work arrangement, the details of which can be discussed with the hiring manager during the interview process. APPLYING Interested applicants are encouraged to include a resume and cover letter with their application outlining their interest in the role and relevant experience. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $123,200.00 - $191,000.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Conduct HR compliance audits, manage records, process background checks, respond to inquiries, and assist with HR projects in a hybrid work environment. | High school diploma or GED with 2+ years relevant experience, proficiency in Office 365, and ability to handle confidential information. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Penn State Human Resources is seeking a Human Resources Compliance Associate (Human Resources Assistant - Intermediate Support) to join the HR Shared Services Compliance team. This position plays a key role in supporting daily operations related to human resources auditing and records management. The responsibilities for this position include, but are not limited to: Conduct recurring audits to enhance compliance and monitor employment related requirements. Review and analyze data to develop or refine audit processes and procedure documentation. Collaborate with various stakeholders across the University to develop and implement audits. Process and review background checks including standards, motor vehicle records, and clearance packages. Respond to customer inquiries directed to the Compliance team with professionalism and timeliness. Scan and index HR documents into an electronic filing system. Assist with various ongoing human resources-related projects. This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process. The ideal candidate will possess strong customer service and communication skills, both oral and written, demonstrate professionalism, accuracy and attention to detail, and be capable of working independently, as well as collaboratively in a team environment. A high level of organization and problem-solving ability is essential, along with the capacity to manage multiple priorities and meet deadlines. The successful candidate must exercise a high degree of sensitivity when handling confidential information. Proficiency in Office 365 Suite (Teams, Outlook, Word, Excel, Power Point) is preferred along with the ability to learn and utilize new technologies efficiently. Knowledge and understanding of human resources and payroll policies, Workday, and HR case management ticket system is preferred. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $38,300.00 - $55,500.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Provide administrative support including calendar and correspondence management, communications and marketing materials updates, meeting coordination, outreach support, and project documentation. | Requires proficiency in Microsoft Office 365, good organizational and communication skills, experience with video conferencing platforms, and ability to learn new software; Adobe Creative Cloud and WordPress preferred. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS The Sexual Assault Forensic Examination Telehealth (SAFE-T) Center at Penn State's Ross and Carol Nese College of Nursing seeks a part-time Administrative Assistant to support research, education, and outreach initiatives focused on improving forensic nursing care for survivors of sexual violence. Job Duties Administrative Support: Calendar management, correspondence, proofreading, purchasing, and event coordination. Communications: Create presentations, update marketing materials, manage website content and social media. Meeting Coordination: Schedule meetings/webinars, prepare agendas, take minutes, and manage follow-up. Outreach Support: Coordinate with partners, submit conference abstracts, research stakeholders. Project Support: Documentation, inventory management, training preparation, and process improvement. Requirements and Qualifications Necessary Skills: Proficiency in Microsoft Office 365 and web/creative tools (Adobe Creative Cloud, WordPress preferred) Excellent time management and organizational skills Strong written and verbal communication Comfortable learning new computer software and technology Experience with video conferencing platforms (Zoom, Teams) The Ideal Candidate: Is a self-starter and motivated individual Has strong problem-solving abilities Is detail-oriented Seeks to deliver high-quality work Is adaptable, flexible About Our Program: The SAFE-T Center at Penn State, and it's corresponding sexual assault forensic telehealth program (SAFE-T System), seeks to enhance specialty sexual assault forensic exam care in rural and underserved communities. Our nurse-led program is based out of the Ross and Carol Nese College of Nursing and housed at University Park, PA. We began in 2016 with a US Department of Justice Office of Victims of Crime grant and have since grown and expanded the program beyond Pennsylvania. We seek talented, hard-working individuals to join our mission-driven team in making a difference in forensic nursing care. For more information about our program, check out our website at: https://safe-tsystem.com/ BACKGROUND CHECKS/CLEARANCES This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Conduct market research and analysis to support business development, research strategies, industry partnerships, and analytics within OSVPR units. | Part-time market research experience, understanding of digital data collection platforms, Microsoft applications, and ability to analyze and report findings. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS The Office of Research Marketing & Communications within OSVPR (Office of the Senior Vice President for Research) is seeking a strong market research part-time employee to work approximately 10-20 hours per week helping to support key research for strategies within several of the OSVPR units. Market research assignments will be needed within four key areas: Sector opportunities for business-development marketing Opportunities for research strategies Data to inform industry partnerships strategies Development of baseline data for analytics strategies Duties include but are not limited to market research, industry sector analysis, ROI and risk analysis, identification of key data sources, collecting and analyzing for trends (including SWOT analysis), determining alignment with university strategies, strengths and competencies, and summarizing findings and providing reports and information. This position requires an understanding of market research and data collection using standard digital platforms, as well as the Microsoft suite of applications, and existing Penn State data platforms. The ideal candidates will be persons with a background in the market research, business analytics, SWOT analyses, business, or a related field. Must have US Citizenship. This is a remote (or on-site) position with opportunities for local hires to join in-person meetings and team gatherings. Candidates should plan to be available for meetings during business hours (8-5, M-F), but a bulk of the work can be completed on a flexible schedule. The candidate should be self-directed with an ability to organize and prioritize their work to meet established deadlines. Expected hours per week are 10-20. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.

Plan and execute multi-channel marketing campaigns, manage promotional materials, coordinate outreach and conference representation, analyze usage data, and support communications for over 80 scholarly journals. | Bachelor's degree with 1+ years of marketing experience, proficiency in data analysis and design software including Adobe InDesign and Excel, and experience supporting marketing campaigns and communications. | APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Penn State University Press seeks a versatile, creative, and detail-oriented Journals Marketing Specialist to implement marketing and communications efforts for its growing journals program. This role offers the opportunity to shape and strengthen the visibility, engagement, and impact of more than 80 scholarly journals published by a globally respected university press. The location of this position is flexible and can operate fully remote within the United States (with occasional travel to Penn State’s University Park Campus), fully in-person at the University Park Campus, or in a hybrid model of both in-person and remote. Occasional travel to academic conferences will be required. About Penn State University Press Penn State University Press (PSUP) is home to one of the most diverse and dynamic journals publishing programs in North America, encompassing over 80 peer-reviewed journals with more than 175 issues annually. These journals span disciplines from philosophy, literature, and cultural studies to archaeology, theology, civic studies, and information policy—serving as critical platforms for scholarly dialogue across the humanities and social sciences. Our journals program reflects the Press’s enduring commitment to rigorous peer review, inclusive scholarship, and mission-driven publishing. Whether advancing emerging fields or deepening engagement in established ones, PSUP journals contribute to the global exchange of ideas. The Press also publishes award-winning books under three imprints—Penn State University Press, Eisenbrauns, and Graphic Mundi—which collectively support our mission to inspire, educate, and engage broad academic and public audiences. Position Overview The Journals Marketing Specialist will support and coordinate multi-channel marketing and outreach efforts for the Press’s journals, assisting with promotional materials, digital content, event support, and general communications activities. Reporting to the Sales & Marketing Director and working closely with the Journals Manager and team, the Journals Marketing Specialist will oversee journal promotion, conference representation, indexing, sales channels, usage data reports, and strategic communications that align with the mission and values of the Press. This role combines tactical planning with detail-oriented execution and is ideal for a professional who thrives on data-informed marketing, relationship-building, and creative problem-solving. Key Responsibilities: Marketing Campaign Support Plan and execute journal-specific marketing efforts across print, digital, and social platforms Facilitate the design and deployment of promotional assets including ads, flyers, handouts, and catalogs Coordinate targeted outreach for select titles, including Calls for Papers, special issue calls or promotion, and calls for editor or reviewers Usage Reporting & Market Monitoring Compile and share usage and subscription statistics to inform team discussions and communications planning; assist with reports and outreach materials as needed Support pricing analysis and sales planning for each journal Assist societies and editors in interpreting performance data and identifying growth opportunities Communications & Outreach Manage subscription announcements and oversee indexing applications and updates Serve as a liaison for customer service inquiries, advertising, and offprint coordination Centralize and maintain marketing collateral and archives (e.g., Microsoft SharePoint, internal file server) Conference & Exhibits Represent the Press at select academic conferences and exhibits, and assist broader Press exhibits (which may include books) as needed Manage the journals exhibit calendar in collaboration with books marketing team Digital Marketing & Social Media Monitor and improve linking/traffic across Penn State University Press, Project MUSE, JSTOR, and Scholarly Publishing Collective websites Recommend and schedule journal-focused social media posts and marketing emails Monitor Google Alerts for Press mentions and journal-related updates Internal Collaboration Partner with Journals, Sales & Marketing, and IT teams to ensure discoverability, access, and alignment across platforms Coordinate with Johns Hopkins University Press and Duke University Press subscription fulfillment teams for seamless journal access and society membership services Who We Seek We seek a collaborative and intellectually curious marketing professional who brings outstanding analytical skills, excellent communication, and a deep respect for scholarship. The ideal candidate combines critical insight with hands-on execution and is eager to advance academic publishing through thoughtful, creative outreach. Required Qualifications Degree in marketing, communications, publishing, or a related field High proficiency in data analysis tools, digital marketing, and design software (e.g., Canva, Adobe Suite). Must be familiar with Adobe InDesign and Microsoft Excel. Experience supporting marketing campaigns, coordinating with stakeholders, and managing communications across digital and print platforms Preferred Qualifications Professional experience in marketing in one of the following settings: publishing, higher education, or scholarly communications Experience in scholarly publishing, especially journals Familiarity with journal hosting platforms (e.g., JSTOR, Project MUSE, Scholarly Publishing Collective) Understanding of SEO (search engine optimization), metadata, and digital content management Professional experience in academic journals MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Marketing and Communications Specialist - Advanced Professional, this position requires: Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Marketing and Communications Specialist - Intermediate Professional, this position requires: Bachelor's Degree 1+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Application Instructions: Applicants must submit a cover letter and resume. Why Join Us? At Penn State University Press, you’ll join a mission-driven team passionate about amplifying scholarly voices and advancing knowledge. This role offers: A chance to join a world-class, distinguished journals program A collaborative, supportive, and intellectually rich work environment Professional development and exposure to evolving trends in publishing The University Libraries is supportive of flexible work arrangements, such as remote or hybrid work opportunities, when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work and/or remote arrangements should be directed to the hiring manager during the interview process. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $74,000.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.