20 open positions available
The Principal Software Engineer will lead the design and development of AI solutions for warehouse systems, focusing on enhancing operational efficiency and adaptability. They will collaborate with various teams to ensure the integration of AI-driven analytics and automation into existing systems. | Candidates should have 6-8 years of software engineering experience, particularly in AI/ML and data science within warehousing or logistics. Mastery of programming languages like Java and Python, along with experience in cloud platforms and modern web frameworks, is preferred. | With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Principal Software Engineer—AI Warehouse Systems will spearhead the design and development of advanced artificial intelligence solutions within Home Depot’s Warehouse Management and Execution Systems (WMS/WES). By leveraging deep expertise in applied AI, machine learning, and algorithmic optimization, they will drive the creation of next-generation, intelligent warehouse processes that enhance efficiency, adaptability, and operational excellence across supply chain environments. This role leads the integration of AI-driven predictive analytics, real-time decision-making engines, and intelligent automation into both cloud-native and on-premises platforms. Drawing on hands-on experience with conveyor software, PLC communications, robotics, and edge computing, they will architect resilient systems that connect physical devices—such as sensors, actuators, and industrial robots—with enterprise-grade software. The Principal Software Engineer will navigate complex data landscapes and industrial protocols, orchestrating seamless interoperability between legacy hardware, modern microservices, and AI models. As a technical thought leader, they champion scalable, reusable code and uphold rigorous standards for code quality, system reliability, and technical documentation. They will facilitate collaboration across software, data science, electrical, and warehouse operations teams, translating complex AI requirements for diverse audiences and managing system risks, data integration constraints, and evolving business objectives. This position ensures robust configuration of AI components, hyper-efficiency of algorithms, continuous system learning and performance optimization, resilience testing, and operational monitoring. With high expectations for system availability, data security, and disaster recovery, the Principal Software Engineer mentors junior talent, instilling best practices in AI, data engineering, and modern development frameworks to guarantee innovation, reliability, and scalability throughout Home Depot’s automated warehouse solutions. Key Responsibilities: 70% Delivery & Execution Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions Documents, reviews, and ensures that all quality and change control standards are met Writes custom code or scripts to automate infrastructure, monitoring services, and test cases Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment Identifies product enhancements (client-facing or technical) to create a better experience for the end users Identifies unsecured code areas and implements fixes as they are discovered with or without tooling Identifies, implements, and shares technical solutions that can be used across the organization Creates and architects foundational code elements that can be reused many times by a product Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work 20% Support & Enablement: Fields questions from other product teams or support teams Monitors tools and participates in conversations to encourage collaboration across product teams Provides application support for software running in production Proactively monitors production Service Level Objectives for products Works with vendors and the open-source community to help identify and implement feature enhancements in software products Works with other product teams to create API specifications and contracts for shared data Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing Triages high-priority issues and outages as they arise 10% Learning: Participates in and leads learning activities around modern software design and development core practices (communities of practice) Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations Attends conferences and learns how to apply new technologies where appropriate Direct Manager/Direct Reports: Typically reports to the Software Engineer Manager or Sr. Manager, Technology Director, or Sr. Director. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position, with frequent opportunities to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Mastery of an object-oriented programming language (preferably Java) Must be legally permitted to work in the United States Preferred Qualifications: 6-8 years of relevant software engineering experience, including substantive work in AI/ML, data science, or algorithmic systems within warehousing, logistics, or supply chain contexts Has experience creating single and multi-agent AI systems, orchestrating the multi-agent systems to solve complex tasks, and integrating these systems into external data sources Mastery of Python and experience with advanced machine learning frameworks (such as TensorFlow, PyTorch, or scikit-learn) Advanced proficiency in designing and deploying AI/ML models for real-time warehouse optimization, predictive maintenance, and process automation Mastery of modern web application frameworks (Ruby on Rails, Spring MVC, Node.js) and microservice-based architectures Mastery of writing optimized SQL queries and proficiency with NoSQL databases, including data modeling and query performance optimization for large-scale operational datasets Deep proficiency in cloud platforms (AWS, Azure, or Google Cloud) and automation patterns, including integration of AI/ML solutions with cloud-native services Strong experience in edge computing and IoT protocols to support AI algorithms interfacing directly with warehouse devices and robotics Expertise with CI/CD toolchains for continuous integration and automated deployment of ML models and warehouse applications Proven experience implementing secure, high-availability, and disaster-recovery patterns in production systems Demonstrated success applying destructive and resilience testing methodologies for AI-enabled warehouse systems Advanced understanding of defensive coding and secure design principles for mission-critical environments Proficient in front-end frameworks (HTML, CSS, JavaScript, AngularJS, ReactJS, JQuery), with the ability to visualize AI insights for operators and non-technical stakeholders Extensive experience integrating RESTful web services and real-time event-driven architectures within warehouse environments Demonstrated leadership in cross-disciplinary teams and mentoring, frequently translating advanced AI concepts to both technical and non-technical audiences Experience with 12-factor methodology and related architectural patterns to ensure modular, scalable, and resilient deployment of AI applications Knowledge of the latest research and trends in warehouse AI: reinforcement learning, simulation-based optimization, computer vision (CV), and autonomous systems Minimum Education: The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 6 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Drives Results: Consistently achieving results, even under tough circumstances Global Perspective: Taking a broad view when approaching issues; using a global lens Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits. For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $140,000 - $240,000 As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.
Designing and implementing learning strategies aligned with organizational goals, evaluating learning effectiveness, and researching emerging technologies. | Minimum 5 years of experience in strategy or related fields, with a bachelor's degree or higher, and effective communication skills. | With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The organization is redefining the future of retail. As a massive enterprise with over 2,200+ stores and 400k+ associates, we are on a mission to enable "doers" of all types. The Learning Strategy & Development team helps lead the charge by ensuring our workforce is equipped with the skills required to execute the corporate strategy. This team starts the process by leading annual learning planning efforts to identify critical skill gaps and working with business leaders to determine the optimal mix of training tactics to advance that strategy. With the strategy defined, this role supports key growth initiatives by using tools to develop simple, relevant content and driving effective learning solutions to help accomplish the business' results. In this role, the Manager will deepen their knowledge of retail, investigating emerging technologies influencing learning (i.e., micro-learning, AI-driven content, mobile delivery). The Manager takes ownership of work streams critical to the organization's strategic vision. Key Responsibilities: 60% Learning Strategy Formulation: • Design and conduct specialized research, interviews, and needs analyses to evaluate current associate capabilities versus future business strategies. • Support the annual enterprise learning strategic planning process to align L&D goals with broader organizational objectives. • Develop materials for executive presentations, including possible funding proposals, standard reports, and updates on strategic roadmaps. • Partner with business leaders and learning strategy partners to define clear performance metrics and desired behavioral outcomes for all learning programs. 40% Measurement & Innovation: • Perform analysis on learning effectiveness and ROI to enable data-driven decisions and continuous improvement of training programs and its impact to business outcomes. • Execute a benchmarking strategy to enable brining modern learning solutions to the organization. • Target, evaluate, and maintain a pipeline of new learning technologies and delivery methods to modernize the associate experience. Direct Manager/Direct Reports: • Reports to: Sr Director, Learning Strategy • Direct Reports: This role has 0 direct reports Travel Requirements: • Typically requires overnight travel less than 10% of the time. Physical Requirements: • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. Working Conditions: • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. Preferred Qualifications: • 5 to 6 years of prior experience in strategy consulting, corporate strategy or corporate development. • Experience in the application research findings to a fast-paced retail environment. • History of promotion/advancement ahead of status quo. • Ability to communicate effectively at multiple levels throughout the organization and present ideas to diverse audiences. Minimum Education: • The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job (Human Resources, Education, Business, or Psychology). Minimum Years of Work Experience: • 5 Competencies: • Strategic Agility • Drive for Results • Communicating Effectively • Customer Focus
Oversee store operations, manage staff, and ensure customer satisfaction. | High school diploma or GED, 3+ years of work and leadership experience, and ability to learn retail management skills. | With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM’s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Develops Talent Drives Results Resourcefulness As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.
Operate forklifts and other machinery to load, unload, sort, stage, and transport products within the warehouse safely. | Ability to safely operate forklifts and other material handling equipment, perform physical tasks related to loading and unloading, and work in a warehouse environment. | Position Purpose: Warehouse associates are an essential part of The Home Depot s distribution network. They load and unload trucks, move material within the facility and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment. They safely operate forklifts or other machinery in order to complete tasks such as loading, unloading, sorting, staging, and transporting products. These positions include General Warehouse Associate and General Warehouse Associate II.
Provide fast, friendly, accurate customer service at checkout, monitor and maintain the Self-Checkout area, and assist in training new cashiers. | No prior experience required, focus on customer service and adherence to policies. | No experience requited, hiring immediately, appy now.Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Assist customers with product choices, provide samples, and ensure a positive shopping experience. | No specific skills or experience requirements are listed, but the role demands sales experience and knowledge of products. | Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.
Provide exceptional service to professional customers by assisting with orders, product recommendations, sales goals, and maintaining a safe and organized environment. | Experience in customer service or sales, ability to meet sales goals, knowledge of products and safety, and teamwork skills. | 156799BR Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Provide exceptional service to professional customers, meet sales goals, manage deliveries, and maintain store standards. | Entry-level customer service and sales skills with ability to meet sales targets and collaborate in a retail environment. | Job Description Pro Customer Service/Sales Position Purpose: The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $22.50 Pro Sales Associate - $21.50 Pro Account Sales Associate - $22.50 Pro Lot Loader: $20.50 Pro Delivery Driver: $22.50 Benefits The Home Depot offers various benefits as part of a total compensation package including: paid vacation1, paid sick leave2, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, , and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full-time/part-time status). Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits. 2 Sick time (Washington State, Spokane, and Tacoma) Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater. Sick time (Seattle) Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater. Job Posting Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job-related knowledge, skills, experience, and availability.
Assist professional customers with product recommendations, order fulfillment, loading, and delivery solutions while meeting sales goals and maintaining store standards. | Ability to build customer relationships, meet sales targets, collaborate with team members, and provide excellent customer service in a retail environment. | Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Provide customer service by assessing kitchen/bath project needs, creating designs, and supporting store priorities including stock and showroom appearance. | Experience in design and customer interaction, ability to assess project needs and create room designs, and support store merchandising and sales goals. | Overview Join to apply for the Designer - Kitchen/Bath role at The Home Depot. This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $23.50/hr - $23.50/hr Job Description Designers support three primary store priorities: Customers First, In Stock, and Store Appearance. Designers support Customers First by providing fast, thorough, and friendly service to customers. Designers interact with customers by welcoming them to the store, assessing their kitchen and/or bath project needs, providing showroom tours, setting them up for kitchen and/or bath measures, meeting with them to go over room designs and make purchasing recommendations. Designers support In Stock initiatives by assessing stock levels of samples and brochures and restocking them as necessary. Designers support the Store Appearance priority by ensuring special order displays and showrooms promote a shopping environment that is appealing and safe. By supporting these three priorities, Designers drive sales to support department and store goals. Seniority level Not Applicable Employment type Full-time Job function Industries: Consumer Services #J-18808-Ljbffr
Provide exceptional customer service and sales support to professional customers, manage order fulfillment and deliveries, and collaborate with team members to meet sales goals and maintain store standards. | Experience in customer service or sales, strong communication skills, ability to meet sales goals, and teamwork in a retail environment. | Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Provide exceptional service to professional customers by managing sales, order fulfillment, and product recommendations to meet monthly sales goals. | Strong customer service and sales skills, ability to build professional relationships, meet sales targets, and collaborate with team members in a retail environment. | Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Provide exceptional customer service and sales support to professional customers, meet monthly sales goals, and maintain strong customer relationships. | 3+ years sales experience with strong communication, product knowledge, and customer service skills to support professional customers and drive sales. | Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Provide exceptional customer service and sales support to professional customers, manage order fulfillment, loading, and delivery, and meet monthly sales goals while maintaining store standards. | Requires strong customer service skills, ability to meet sales goals, knowledge of products and safety procedures, and teamwork in a retail environment. | Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Provide exceptional service to professional customers by managing sales, order fulfillment, and delivery support while maintaining store standards. | Requires strong customer service skills, ability to meet sales goals, teamwork, and knowledge of products and inventory management. | Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Assist in training to become a Night Operations Assistant Store Manager by overseeing overnight freight operations, managing associates, ensuring safety and customer service, and supporting store operations. | High school diploma or GED, minimum 3 years work and leadership experience, ability to collaborate effectively, and willingness to undergo training for retail management. | Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM’s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: • 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly • 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink • 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times • 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. • 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: • This Position typically reports to the Store Manager • This Position has 0 Direct Reports Travel Requirements: • Typically requires overnight travel less than 5% of the time. Physical Requirements: • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: • Must be 18 years of age or older • Must be legally permitted to work in the United States Preferred Qualifications: • Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: • 3 Preferred Years of Work Experience: • 3 Minimum Leadership Experience: • 3 Preferred Leadership Experience: • 3 Certifications: • None Competencies: • Action Oriented • Collaborates • Customer Focus • Develops Talent • Drives Results • Resourcefulness
Assist professional customers with product recommendations, order fulfillment, and sales goals in a retail environment. | Bilingual skills, customer service experience, ability to meet sales targets, and familiarity with retail operations. | Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Develop, deploy, and maintain ML pipelines and productionize ML models while managing scalable cloud infrastructure and collaborating cross-functionally. | 3+ years in MLOps/DevOps with strong Python programming, experience in Kubernetes, Docker, CI/CD tools, infrastructure management, ML frameworks, and security frameworks. | Position Purpose: The Sr. Software Engineer is responsible for independently developing and consistently redesigning/refactoring a product to adapt to our customers and associates needs. As a Sr. Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Sr. Software Engineers may be involved in product and tool selection, configuration, security, resilience, performance tuning and production monitoring as well as mentoring less experienced engineers. • Design and Implement ML Pipelines: Build and maintain automated CI/CD pipelines for machine learning models, covering data preprocessing, model training, evaluation, and deployment. • Productionize Models: Work closely with data scientists to take models from experimentation to a production-ready state, often involving packaging models into microservices or APIs. • Manage Infrastructure: Provision and manage scalable and secure cloud infrastructure using tools like Docker and Kubernetes to support machine learning workloads. • Optimize Resources: Focus on optimizing the machine learning pipeline for efficiency, scalability, and cost-effectiveness. • Collaborate Cross-Functionally: Work with data scientists, ML engineers, software developers, and IT operations to streamline workflows and improve overall efficiency. • Troubleshoot and Support: Provide technical support and resolve production issues related to model performance, deployment, and infrastructure. Key Responsibilities: • 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens • 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels • 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people • 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions Direct Manager/Direct Reports: • This position typically reports to Software Engineer Manager or Sr. Manager • This position has 0 Direct Reports Travel Requirements: • No travel required. Physical Requirements: • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. Preferred Qualifications: • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field. • 2-4 years of relevant work experience in an MLOps, DevOps • Strong programming skills in Python. • Experience with Infrastructure management tools, terraform, Jenkins, Python, Shell, Bash, Helm, Elastic Search, Github actions, Relational or noSQL database technology, cloud computing techniques, CI/CD tools, modern software design patterns. , and their respective AI/ML services (e.g., AWS SageMaker, Google AI Platform). • Experience with security frameworks for user and services authorization and authentication • Experience with creating and executing unit, functional, destructive and performance tests • Experience with modern debugging and root cause analysis techniques • Experience with version control system • Experience with Kubernetes and cloud products. • Experience in networking traffic management. • Deep knowledge of containerization and orchestration tools, including Docker and Kubernetes. • Proven experience with CI/CD tools like Jenkins, GitLab CI, GitHub Actions, or Azure DevOps. • Familiarity with ML frameworks such as TensorFlow, PyTorch, or Scikit-learn. • Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation is highly desirable. • Experience with ML experiment tracking and versioning tools like MLflow or DVC (Data Version Control) is a plus. • Solid understanding of software engineering best practices, including code testing, security, and documentation. • Excellent communication skills with the ability to effectively collaborate with both technical and non-technical teams. Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: • No additional education Minimum Years of Work Experience: • 3 Preferred Years of Work Experience: • No additional years of experience Minimum Leadership Experience: • None Preferred Leadership Experience: • None Certifications: • None Competencies: • Global Perspective • Manages Ambiguity • Nimble Learning • Self-Development • Collaborates • Cultivates Innovation • Situational Adaptability • Communicates Effectively • Drives Results • Interpersonal Savvy
Develop, test, deploy, and maintain software products while collaborating in agile teams and mentoring junior engineers. | 3+ years work experience, strong SAP MM/FI and Ariba Cloud knowledge, procurement to pay process understanding, and experience with SAP tools and ABAP programming. | With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Sr. Software Engineer is responsible for independently developing and consistently redesigning/refactoring a product to adapt to our customers and associates needs. As a Sr. Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Sr. Software Engineers may be involved in product and tool selection, configuration, security, resilience, performance tuning and production monitoring as well as mentoring less experienced engineers. Key Responsibilities: • 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens • 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels • 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people • 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions Direct Manager/Direct Reports: • This position typically reports to Software Engineer Manager or Sr. Manager • This position has 0 Direct Reports Travel Requirements: • No travel required. Physical Requirements: • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. Preferred Qualifications: • 5-6 years of Ariba Cloud experience • 8-10 years of SAP MM/FI experience • Strong understanding of Procurement to Pay processes • Knowledge of Interfaces through IDOC’s • Experience in small project implementations from conception to deployment • Experience working on customization settings via SPRO • Knowledge of SAP SOLMAN and HP ALM testing tool • Knowledge of ABAP programming and technical areas such as Java • Experience with production support environment and meeting SLA’s Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: • No additional education Minimum Years of Work Experience: • 3 Preferred Years of Work Experience: • No additional years of experience Minimum Leadership Experience: • None Preferred Leadership Experience: • None Certifications: • None Competencies: • Global Perspective • Manages Ambiguity • Nimble Learning • Self-Development • Collaborates • Cultivates Innovation • Situational Adaptability • Communicates Effectively • Drives Results • Interpersonal Savvy For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $50,000 - $130,000
Independently develop, redesign, and maintain software products while collaborating with teams, mentoring junior engineers, and ensuring production support and performance. | 3+ years work experience, strong SAP Ariba and SAP MM/FI knowledge, understanding of procurement processes, SAP customization and testing tools, ABAP and Java programming experience, and ability to work in a production support environment. | Position Purpose: The Sr. Software Engineer is responsible for independently developing and consistently redesigning/refactoring a product to adapt to our customers and associates needs. As a Sr. Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Sr. Software Engineers may be involved in product and tool selection, configuration, security, resilience, performance tuning and production monitoring as well as mentoring less experienced engineers. Key Responsibilities: • 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens • 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels • 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people • 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions Direct Manager/Direct Reports: • This position typically reports to Software Engineer Manager or Sr. Manager • This position has 0 Direct Reports Travel Requirements: • No travel required. Physical Requirements: • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. Preferred Qualifications: • 5-6 years of Ariba Cloud experience • 8-10 years of SAP MM/FI experience • Strong understanding of Procurement to Pay processes • Knowledge of Interfaces through IDOC’s • Experience in small project implementations from conception to deployment • Experience working on customization settings via SPRO • Knowledge of SAP SOLMAN and HP ALM testing tool • Knowledge of ABAP programming and technical areas such as Java • Experience with production support environment and meeting SLA’s Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: • No additional education Minimum Years of Work Experience: • 3 Preferred Years of Work Experience: • No additional years of experience Minimum Leadership Experience: • None Preferred Leadership Experience: • None Certifications: • None Competencies: • Global Perspective • Manages Ambiguity • Nimble Learning • Self-Development • Collaborates • Cultivates Innovation • Situational Adaptability • Communicates Effectively • Drives Results • Interpersonal Savvy
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