16 open positions available
Lead the design and implementation of cloud-based contact center solutions using Amazon Connect and related AWS services, providing technical guidance and ensuring scalable, reliable systems. | Extensive experience with AWS, especially Amazon Connect, strong programming skills in Node.js or JavaScript, experience with API security, and leadership in technical projects. | Staff Software Engineer - IE07IE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a highly skilled and experienced Amazon Connect Tech Lead to join our dynamic team. As a Tech Lead, you will be responsible for leading the design, implementation, and optimization of cloud-based contact center solutions using Amazon Connect. You will work closely with cross-functional teams to deliver scalable and reliable solutions that enhance customer experience and drive business outcomes. Key Responsibilities: Lead the design and implementation of Amazon Connect solutions. Oversee the integration of Amazon Connect with other AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis. Provide technical guidance and mentorship to team members. Ensure the scalability, reliability, and performance of contact center solutions. Collaborate with stakeholders, including senior leadership, to gather requirements and deliver solutions. Conduct code reviews and ensure adherence to best practices and coding standards. Troubleshoot and resolve technical issues related to AWS services. Implement security best practices to protect sensitive data. Stay updated with the latest AWS technologies and industry trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in software development and cloud computing. Extensive experience with Amazon Web Services (AWS), particularly Amazon Connect. Strong knowledge of AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis. Proficient in Infrastructure as Code (IaC) such as Terraform Experience with IBM API Connect (APIC) or heavy exposure with creating and implementing and integrating Rest & SOAP APIs Proven experience in leading technical projects and teams. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication and collaboration skills. AWS certification is required. Skills: Proficiency in programming languages such as Node.js (preferably Node.js or Python, Java & JavaScript)\ Knowledge of API Security mechanisms like OAuth, SAML, JWT Deep understanding of cloud architecture and best practices. Experience with CI/CD pipelines and DevOps practices. Strong analytical and organizational skills. Ability to work in a fast-paced, dynamic environment. Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $116,000 - $174,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice
Collaborate with stakeholders to design and optimize business processes using Pega, support the development of a Pega Center of Excellence, and promote best practices in automation. | Requires 5+ years in business process analysis and design, with at least 2 years working with Pega, and experience with automation platforms and Agile methodologies. | Sr Anlst IT Bus Analysis - BS07EE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. Description Are you ready to drive business transformation and operational excellence through intelligent process automation? As a Pega Certified Business Architect within our Business Process Management organization, you will play a critical role in shaping and delivering enterprise solutions, while supporting the development and enablement of a Pega Center of Excellence (CoE). This is an exciting opportunity for a business-focused leader who excels at translating strategy into actionable solutions, optimizing business processes, and fostering best practices across teams. As the primary point of contact between business stakeholders and technical teams, you will collaborate with users, solution architects, and delivery teams to define business requirements, design process flows, and ensure that Pega solutions align with organizational goals. Your expertise will be instrumental in establishing standards, mentoring peers, and promoting a culture of continuous improvement. You will also help drive the adoption of agentic AI and automation, making business processes more adaptive, intelligent, and future-ready. We seek a business architect who is passionate about enabling teams, standardizing processes, and advancing the organization's digital capabilities through the Pega CoE. Key Responsibilities: • Collaborate with business and IT stakeholders to gather requirements, analyze business needs, and design optimized process flows using Pega. • Support the development and operationalization of the Pega Center of Excellence, including the creation of business architecture frameworks, reusable assets, knowledge-sharing platforms, and governance. • Translate business objectives into functional requirements and actionable user stories for delivery teams. • Provide input on case types, data models, and user interfaces ensuring configurations adhere to business rules and compliance standards. • Promote best practices in business process management, automation, and solution delivery across the organization. • Partner with delivery leads, solution architects, and developers to ensure solutions meet business goals and adhere to CoE standards. • Drive process improvement, automation, and scalability using industry-standard methodologies, agentic AI, RPA, and advanced analytics. • Support Agile/Scrum processes, including sprint planning, backlog grooming, and delivery tracking. • Ensure compliance with security, access, and data quality standards. • Stay current with emerging technologies, especially AI and automation, and proactively identify opportunities to enhance business process management. Required Skills & Qualifications: • Certified Business Architect (PCBA) required; additional Pega certifications a plus. • 5+ years of experience in business process analysis, design, and optimization, with at least 2 years working with Pega solutions. • Proven experience collaborating with cross-functional teams to deliver business process automation projects. • Strong knowledge of Pega platform, business architecture frameworks, and process modeling methodologies. • Experience applying Agile and Scrum methodologies. • Excellent communication, collaboration, and problem-solving skills. • Commitment to continuous learning and professional development, with a passion for exploring new technologies and driving innovation. • Demonstrated experience with agentic AI, workflow orchestration, RPA, or advanced automation platforms is highly desirable. • Prior experience supporting or enabling a Pega Center of Excellence is highly desirable. • Bachelor's degree in Business, Information Systems, or related field (advanced degree preferred). This role will have a Hybrid work schedule, with the expectation of working in an office 3 days a week Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $100,000 - $150,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
Assist with HR processes, coordinate projects, and support administrative functions within a hybrid work environment. | Requires experience in administrative support, proficiency in MS Office and SharePoint, organizational skills, and the ability to handle multiple tasks in a fast-paced setting. | Sr. HR Coordinator & Admin - HG09SN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a highly organized and proficient HR Administrative Assistant/Analyst to join our team. The successful candidate will partner across various HR areas, including Human Resources Business Partners, as well as with executive admin staff for the Executive Leadership Team and business leaders. This role involves data gathering, understanding timelines, and coordinating deliverables while sharing best practices among peers. Work Arrangement: This role will have a Hybrid work schedule, with the expectation of working out of the Chicago, IL or Hartford, CT office 3 days a week (Tuesday through Thursday). Key Responsibilities: Provide program support and coordination for key HR processes such as reward and recognition, succession and talent review planning, workforce planning, reduction in force, employee surveys, team effectiveness workshops, and executive onboarding. Work with general oversight on small-scale projects and contribute to broader scale projects by providing project documentation and support, including initial research, data compilation, and tracking project plans. Set up mechanisms to monitor and report on progress, and produce monthly, quarterly, or ad hoc reports as needed using Workday and Tableau. Prepare information in the appropriate format for various executive presentations and leadership meetings. Act as the administrator of the team SharePoint site, organizing and maintaining team documents. Communicate with key stakeholders using the most efficient and effective technologies. Complete other ad hoc duties or special projects as requested, including event planning and office moves. Provide administrative support, including maintaining and scheduling calendar appointments, assisting in monitoring reports, budgets, and staff allocation, and coordinating visitor itineraries and arrangements. Act as a proxy for assigned leaders for company systems such as Workday, expense reporting, Cliqbook, Coupa, and EY Online. Coordinate meeting and huddle setup needs, including room reservations, technology, and meeting materials. Coordinate office supply ordering and equipment requests, and arrange travel and expense report submission. Qualifications: Experience with providing administrative support in a professional setting is required. Maturity, organizational understanding, and communication skills (both written and oral) to work effectively with all areas and levels of The Hartford. High proficiency in all MS Office applications, including Word, PowerPoint (animation and graphics), Excel (vlookups and pivot tables), SharePoint (managing files/docs on a team site), Outlook, MS Teams, and OneNote. Strong organizational and process excellence skills, especially in project, SharePoint, and calendar management. Excellent customer service skills and the ability to handle customer requests or direct them to the appropriate resource for accurate information and timely resolution. Proven experience working under the stress of a fast-paced environment and handling multiple team members' needs. Initiative management skills, including handling coordination efforts and facilitating outcomes end-to-end. Basic data analytics skills, including performing analysis from spreadsheets (pivot tables, vlookups). Experience creating executive-level PowerPoint presentations (aesthetics, animation, graphics) from basic outlines and guidance. Meeting planning skills, including technology associated with large meetings and events such as audiovisual and teleconferencing equipment. Understanding or ability to develop an understanding of the complex matrix of different levels of required confidentiality. Bachelor's degree preferred or equivalent experience. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $78,400 - $117,600 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice
Lead product execution for agile teams, prioritize backlogs, and align product vision with business needs. | Deep experience in Agile methodologies, stakeholder management, and Salesforce platform management, with some exposure to AI or Claims processes preferred. | Agile Product Owner - BA07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford is seeking an Agile Product Owner (APO) to lead two Agile Teams within the Claims Decision Augmentation Agile Release Train (ART), part of the Claims Intelligence Value Stream. This position reports to the Director of Agile Product Management, Decision Augmentation ART. This strategic role is responsible for maximizing business value through strong agile execution, customer-centric prioritization, and effective stakeholder alignment. While the ART delivers innovative, transformative AI and agentic capabilities for Claims, this role is primarily focused on core Agile Product Ownership and Claims expertise. The Agile Product Owner works daily with the Agile Product Manager, business leaders, subject matter experts and agile development teams to align product roadmap to strategic goals. This position is a great opportunity to work with a high performing team while learning new skills, applying existing experience and knowledge and delivering business value to stakeholders across the enterprise. The ideal candidate is an experienced Agile Product Owner with deep knowledge of Claims business processes, strong facilitation and prioritization skills, and the ability to translate business needs into clear, actionable backlog items. This is a fantastic opportunity for a strong APO to lean into AI and emerging technologies while focusing on leading well‑structured agile teams and delivering measurable business outcomes. WORK ARRANGEMENTS: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Remote candidates will be expected to come into an office as business needs arise. RESPONSIBILITIES: • Lead product execution for two Enterprise Data Services (EDS) Agile teams on the Claims Decision Augmentation ART, ensuring strong alignment to product vision and Claims business priorities. • Develop a deep understanding of customer and business needs and ensure those needs are reflected in backlog prioritization and delivery sequencing. • Aid the Agile Product Manager in feature road mapping and breaking down epics into features and capabilities. • Define, refine, and communicate product vision, roadmap, and feature definitions with clarity and consistency for agile teams and stakeholders. • Guide teams in establishing sprint goals and ensuring backlog items are clear, testable, and aligned to desired business outcomes. • Manage and prioritize the product backlog, ensuring readiness for PI planning, iteration planning, and ongoing execution. • Ensure agile teams fully understand the business value of backlog items and can deliver high‑quality solutions. • Lead, coach, and mentor agile team members; foster an inclusive, collaborative environment. • Obtain input and alignment from Claims SMEs, technology partners, and stakeholders throughout the product lifecycle. • Validate completed work against acceptance criteria and the overall product vision. • Partner with Scrum Masters, architects, APMs, RTEs, Tech Leads, Delivery Leads, and business stakeholders to deliver value effectively. • Drive business readiness and change management activities supporting new feature adoption. • Monitor progress, identify impediments, and support continuous improvement efforts through inspection of metrics and team feedback. • Actively participate in all ART ceremonies and contribute to continuous improvement. QUALIFICATIONS: • 3+ years as an Agile Product Owner or related role in digital, technology, or insurance (preferably Claims). • Experience in claims business, claims systems, and understanding of end‑to‑end Claims workflows. • Familiarity with ECOS, EDM and other P&C claim applications is a plus. • Strong proficiency in Agile methodologies and frameworks (SAFe, Scrum, Kanban). • Experience working with agile lifecycle management tools (e.g., Rally). • Strong communication, relationship management, collaboration, negotiation, and influencing skills. • Strong critical thinking, decomposition, and prioritization capabilities. • Excellent written and verbal communication skills. • Strong leadership and critical thinking skills. • Experience with data engineering, data warehouse preparation, modern data platforms (Snowflake preferred), Gen AI, agentic workflows, and collaboration with data science/Machine Learning teams a plus. • Knowledge of document workflows and accessibility, with a focus on AI-powered automation and intelligent document processing a plus. • Ability to connect the dots between business and technical domains, especially in the context of AI-driven transformation. • Experience with ADKAR or other change management frameworks. • Understanding of digital processes, systems, IT infrastructure, and flow, with an emphasis on AI integration. • Knowledgeable about co-pilot and other AI tools and solutions. • Bachelor’s degree preferred. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $100,000 - $150,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Manage and develop national partnerships to drive growth, profitability, and strategic alignment for personal lines insurance programs. | Minimum 5+ years in personal lines sales or partner management, with experience in developing and executing growth strategies, and strong communication and influencing skills. | Partner Program Manager - SM07HE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Strategic Partner Program Manager (Partner Manager) is a key driver in advancing The Hartford’s Personal Lines & Distribution Strategy. In this dynamic, high-impact role, you will be at the forefront of shaping the financial success and operational excellence of our national personal lines programs. You’ll take full ownership of driving the performance and growth of key partnerships with organizations that have a significant, country-wide reach. As the central coordinator and strategic leader of these critical relationships, you will ensure that every partnership not only aligns seamlessly with our broader corporate vision but also enhances our competitive edge in the market. Your role will involve crafting and executing strategies that optimize partner performance, identifying new opportunities for collaboration, and ensuring that each partnership contributes meaningfully to The Hartford’s growth objectives. In this position, you will be a key advocate for innovation and continuous improvement, leveraging data-driven insights and market trends to influence decision-making and drive impactful outcomes. Your ability to collaborate across teams, negotiate win-win scenarios, and build long-term, value driven partnerships will be essential propelling our national footprint and delivering exceptional value to both our partners and customers. The Program Manager will report to the Vice President Personal Lines, the Program Manager can be based remotely within the United States. ~ 35% travel to business partners is required. Responsibilities: • Oversee the management of our established national programs and strategically assigned partners to drive both our financial success and long-term objectives. • Contribute to the development of a cohesive strategy, strategic roadmap, and implementation plan to achieve targeted growth, profitability, and strategic objectives across our national programs and designated partners. • Cultivate and strengthen strategic relationships with key corporate leaders of the organizations, fostering collaboration and ensuring alignment with business objectives. Engage in regular communication to understand their needs, identify opportunities for partnership, and drive mutual growth and success. • Gain a comprehensive understanding of the organizational leadership hierarchy, identifying where deeper engagement is warranted and determining which leadership levels necessitate additional executive support. • Cultivate strong relationships with personal lines leaders, field sales leads, and sales representatives, ensuring they remain well-informed and aligned with the structure and strategy of our national partners and programs. • Conduct quarterly touchpoint meetings with key personal lines leaders, field sales leads, and sales representatives, to provide status updates on key initiatives and partner performance, while also serving as a strategic thought partner on both strategy and execution. • Collaborate with national partner leaders to craft a bold, strategic vision for sustainable and profitable long-term growth. • Design and implement nationwide initiatives to advance The Hartford’s Personal Lines & Distribution Strategy, driving and delivering these efforts both internally and externally countrywide. • Deliver monthly production reports and communications to national partnerships, emphasizing key areas of opportunity for strategic focus. • Provide compensation reporting on any national special deals or incentives in place with national partners. • Leads the preliminary stages of compensation negotiations with national partners and collaborates with agency compensation teams to develop budget-aligned scenario models. Engages with personal lines leadership to provide recommendations and finalize the compensation strategy with national partners. Leads negotiations and external discussions with partners to secure compensation agreements. • Serves as the primary point of contact for our national partners, representing Hartford on a day-to-day basis. The Partner Manager is responsible for managing the relationship, leveraging personal lines leadership for support and additional influence as needed. • Oversee the development, participation, planning, and execution of major partner conferences and conventions. Collaborate closely with personal lines leadership to ensure the delivery of targeted messaging and desired outcomes. • Continue to align with the future vision of the partnership, ensuring Hartford’s position as a strategic partner is maintained. • Leverage One Hartford in collaboration with other segments & NCP to provide our partners with the best experience to further the Hartford Value Prop. Qualifications • Minimum of five+ years’ experience in Personal Lines sales or partner management required. • Dynamic sales leader with experience managing complex large partnerships and strong sales business acumen. • Experience in P&C markets with large brokers, alternate distributors, and other affinity players. • Broad knowledge base across Personal Lines business. • Understanding of Insurance technology, including contemporary technologies and platform Integrations. • Demonstrated experience developing strategic distribution partnerships. • Strategic and critical thinker with significant experience successfully building and executing upon our strategy. Visionary who can build and execute long-term strategy. • Strong communication and executive presence both verbal and written; proficient in presentation building and presenting. • Excellent track record for building and executing on strategy for growth and of successfully navigating a fast moving always changing market. • Continuous learner who stays abreast of market trends, changes in market conditions, and competitor activity and respond accordingly. • Able to work collaboratively with exceptional influencing skills to gain support for strategies required; able to influence and lead people and projects, using data and research to support recommendations. • Bachelor's degree or equivalent work experience required • Willing and able to travel as required; 35% travel expected. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $108,000 - $162,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice
Design and implement secure AI/GenAI architectures, perform threat assessments, and lead security strategies for AI/ML initiatives. | Extensive experience in security architecture, AI/ML security, cloud security, threat modeling, and relevant certifications. | Principal Security Engineer - IS06BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford’s Information Protection (THIP) organization is looking for talented professionals to join a high-performing team that is charged with designing, implementing and maintaining modernized and advanced information security capabilities. As the Principal Security Engineer this position will set the security direction and requirements for the company’s secure use of AI / GenAI capabilities, while leading the charge in evaluating, recommending and helping implement new and emerging security capabilities. This role reports directly to the Chief Information Security Officer (CISO) and is an essential leadership position that partners closely with other technology leaders, providing the right person the opportunity to help shape our future security practices. We are looking for a strong technical leader who is adept at charting future direction, passionate about security, and is committed to driving innovate solutions. As the Principal Security Engineer for GenAI & Emerging Technologies, you’ll be responsible for: Partnering with key stakeholders and technology partners to provide leadership direction and support for our company’s continued GenAI priorities, bringing a security perspective that balances with business imperatives and delivery timeframes Designing and developing architectures, frameworks, and requirements for the secure consumption of AI / GenAI capabilities across various patterns and usages, including internally maintained models, as well as Software as a Service (SaaS) solutions Performing threat modelling and risk assessments against GenAI use cases, recommending security requirements, and monitoring adherence with guidance Working with development teams, data scientists and security professionals to design and implement security measures that protect AI models against various threats and vulnerabilities, including prompt injections, inference attacks, data poisoning, model thefts, and others Representing the organization in leadership discussions, risk governance councils, and various AI / GenAI working teams Leading the cybersecurity team’s efforts to continuously monitor, assess and evaluate emerging security technologies, partnering with the enterprise Innovation team to proactively identify and recommend potential new capabilities This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Charlotte, NC, Columbus, OH or Chicago, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise. Qualifications 5+ years’ experience as a security professional with a focus on Security Architecture responsibilities related to cloud security, threat modelling, identity and management and authentication, network security, software engineering, cryptography, penetration testing, mobile security, and/or infrastructure services AI/ML Security Leadership: Proven expertise in securing Generative AI systems, with successful implementation of AI security frameworks. Generative AI & LLMs: Hands-on experience leading AI/ML initiatives using large language models (LLMs) and platforms such as GCP Vertex AI, AWS Bedrock, SageMaker, ChatGPT, etc. Cross-Platform AI Security: Deep knowledge of securing AI applications and platform products across major cloud providers (AWS, GCP, Microsoft Azure) and AI ecosystems, including CoPilot and other enterprise-grade LLMs. Cloud Security Engineering: Experience Designing and deploying robust cloud security architectures for AI/ML workloads across AWS and Google Cloud. Threat Modeling & Risk Mitigation: Subject matter expert in identifying and mitigating AI-specific attack surfaces and threats. End-to-End AI Security Strategy: Demonstrated ability to lead the development and execution of comprehensive AI/ML security strategies, integrating secure model development, deployment, and monitoring practices. Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), and/or Cloud and AI-specific certifications are highly desirable Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $149,360 - $224,040 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice
Lead and drive organizational change, develop and implement change strategies, and foster a culture of adaptability within a complex organization. | Extensive experience in wholesale underwriting, change management, and leading large-scale transformation projects, with strong leadership and communication skills. | Program Director - BP06AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a dynamic and talented Change, Adaptability & Communication Director to lead and drive adaptability in Global Specialty and shape vision for a differentiated experience as we transform underwriting across people, processes, data, and technology. This role is a unique blend of change leadership, operational excellence, and cultural transformation, ensuring smooth transitions and sustainable impact in a fast-evolving environment. This role requires strong emotional intelligence, innovative thinking, curiosity to solve business problems, and strong influence and ability to build followership to lead transformative projects in a complex, matrixed environment. Reporting in through the Operational Excellence team, this role sits at the heart of ensuring that continuous operational improvement is not only delivered, but adopted, embedded and sustained across a complex and matrixed organization. This role orchestrates enterprise change by translating strategy into meaningful shifts in mindset, behavior, and ways of working – partnering closely with agile teams and leadership to make change real, durable and measurable. If you thrive in ambiguity, love problem-solving, and excel at organizing and driving complex change while fostering a growth mindset, this role is for you. This role will work closely with a wide range of stakeholders to ensure transformation initiatives are seamlessly adopted and sustained. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Responsibilities: • Change Leadership & Mindset Shifts: Champion adaptability and a positive change mindset across teams, driving accountability and sustained adoption. • Design and implement strategies that reduce resistance and accelerate adoption of key initiatives. • Act as a transformation coach, reinforcing leader accountability for adoption while supporting employees through change. • Stay attuned to cultural and behavioral misalignments to ensure leadership team is positioned to reinforce change outcomes. • Balance strategic oversight with hands on support to reinforce momentum and amplify results. • People & Process Transformation: Lead cross-functional teams in the development and execution of change management plans. • Operate within a decentralized change model, where agile teams own day-to-day change execution. • Establish structure, standards and expectations that enable teams to drive effective change. Partner with business, product, and technology to align transformation efforts. • Step in as needed to support teams while building scalable, repeatable change mechanisms. • Communication: Translate complex changes into clear, user-centered communication that drives understanding and adoption. • Build transparent and cohesive communication strategies that create predictability and consistency across initiatives and teams. • Ensure technology implementations are aligned and supported by deliberate user adoption strategies and communication plans. • Develop frameworks and toolkits to improve and enable change management to happen locally through workshops, training, communication strategies and practical tools that empower teams. • Insights: Leverage best-practices, data-driven insights and observations that continuously assess what is working, what is not and why. • Design and develop thoughtful, creative and sustainable practices to establish metrics that measure the effectiveness of change. • Partner collaboratively to evaluate the effectiveness of implemented change strategies and make timely, data-backed adjustments to ensure sustainable, positive impact. Qualifications: • 7+ years of Wholesale Underwriting experience within a carrier; Global Specialty experience strongly preferred. • 5+ years of proven leadership within guiding teams through large‑scale, continuous change—setting vision, inspiring teams, and driving accountability. • 5+ years leading or supporting technology and process transformation initiatives. • 7+ years of extensive experience executing complex projects, managing deadlines, and driving results. • 7+ years of strong background in change management or organizational development, including planning, execution, and measurement. • Hands-on experience with change frameworks such as ADKAR, Prosci, Kotter, or Change Consulting. • Strong understanding of Agile principles and decentralized change models where delivery teams own day‑to‑day execution. • Demonstrated adaptability, agility, and responsiveness across evolving business needs; able to partner with HR, Training, and leadership to support change adoption (e.g., workforce planning, training). • Exceptional communication skills—able to “storytell” by translating complex ideas into clear, compelling messages that inspire change. • Strong collaboration and influence skills with the ability to navigate matrixed environments, build trust with senior leaders, and act as a strategic thought partner. • A successful individual will be highly adaptable and comfortable with ambiguity; passionate about continuous improvement and innovation; high EQI and TQI, empathetic and people-centric approach to change; data-driven and able to translate insights into action; strong facilitator with a knack for storytelling and engagement.: Highly adaptable, comfortable with ambiguity, continuous‑improvement mindset, empathetic and people‑centric, strong EQ and TQ, data‑driven, and an engaging facilitator. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $134,800 - $202,200 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Support and manage compliance monitoring programs, investigate infractions, and maintain records. | Requires 2-4 years in financial services compliance, with skills in data manipulation, systems, and regulatory understanding. | Compliance Consultant - 87LB5E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Role Overview Hartford Funds is seeking a motivated self-starter, preferably with prior financial services and/or compliance experience, to serve as a Compliance Analyst supporting its broker-dealer, Hartford Funds Distributors, LLC (“HFD”). HFD primarily functions as a limited purpose broker/dealer focused on the marketing and distribution of professionally managed investment portfolios, including open-end mutual funds, closed-end funds, exchange-traded funds and separately managed accounts. Reporting to the Compliance Distribution Support Manager, the Compliance Analyst helps to advance alignment between the Firm’s distribution objectives, regulatory requirements and internal policies. The role oversees the daily execution of a supervisory program designed to prevent, identify, and remediate compliance issues. It requires frequent collaboration with Compliance team members and regular interaction with internal and external sales professionals and sales leadership. The position demands a high level of independence, with the Compliance Analyst managing responsibilities autonomously while coordinating with colleagues as needed. Key Responsibilities Serve as the process owner of all aspects of HFD’s non-cash compensation monitoring program. Independently manage all processes related to monitoring gifts and meals & entertainment expenditures against established policy thresholds. This will require that the Compliance Analyst: Maintain non-cash compensation policy and related procedures/reference materials, revising as appropriate Perform monitoring of gifts and meals & entertainment provided using various systems and applications. Collaborate with internal stakeholders to identify opportunities for improvements and to implement solutions. Run reports, identify and investigate exceptions and analyze trends; document findings clearly and communicate recommendations as appropriate. Investigate incidents of non-compliance related to non-cash compensation. Communicate findings to sales/supervisors and agree on appropriate remediation. Review and approve payments to third party firms related to marketing and other distribution activities Reporting and Recordkeeping: Assist with reporting and other tasks/analysis related to compliance infractions, office inspections; maintain all books & records relevant to coverage area in an efficient and organized manner Relationship Management: Develop relationships with sales personnel/line of business as point person for non-cash compensation question and other compliance related matters Perform Email Surveillance: Monitor electronic communications to detect and address potential compliance issues Training: Deliver compliance training to new employees and to keep staff apprised of changes to regulatory frameworks and internal company policies Testing: Perform periodic and targeted testing both within and outside of the scope of primary coverage area as part of the firm’s annual compliance testing program. Summarize findings and communicate results; Identify areas requiring remediation; Make recommendations and communicate findings Office Inspection Program: Support execution of office inspection program, as appropriate Other: Participate in, and perform, other compliance functions as needed Qualifications Education: Bachelor’s degree in finance, business, or equivalent experience Experience: 2–4 years in financial services environment; compliance experience preferred Certifications: FINRA Series 7 or willingness to obtain within 6 months of hire Skills: Strong analytical skills; ability to manipulate and decode large amounts of data; ability to interpret and apply rules and policies to practical business situations Strong technical aptitude; comfort working with a variety of systems and software platforms; experience working with Concur, Sales Force and MyComplianceOffice (“MCO”) preferred Strong organizational, time management skills Excellent oral and written communication, relationship building/interpersonal skills Detail-oriented, well-organized self-starter with high energy, creativity and ability to work independently with minimal supervision Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $65,000 - $90,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice
Serve as a liaison between business stakeholders and IT teams to analyze, document, and optimize assumed reinsurance processes, leveraging knowledge of DXC-SICS and regulatory landscape. | Extensive hands-on experience in assumed reinsurance within property & casualty or life/health insurance, with strong analytical, communication, and leadership skills, and familiarity with DXC-SICS preferred. | About the position We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Senior Business Analyst with expertise in Assumed Reinsurance and hands-on experience with the DXC-SICS application provides strategic and operational guidance to staff, management, and project teams within the reinsurance domain. This role requires deep functional knowledge of assumed reinsurance processes and best practices, as well as a comprehensive understanding of the DXC-SICS platform to support end-to-end business analysis, system enhancements, and process optimization. This role will have a Hybrid work schedule, with the expectation of working in an office 3 days a week (Tuesday through Thursday). Responsibilities • Serve as the primary liaison between business stakeholders and IT teams to gather, analyze, and document requirements specific to Assumed Reinsurance operations. • Assumed Reinsurance processes, terminology, and regulatory landscape. • Leverage knowledge of DXC-SICS and translate business needs into system specifications, ensuring alignment with organizational objectives and regulatory requirements. • Evaluate current reinsurance workflows and identify opportunities for automation, efficiency improvements, and risk mitigation within the DXC-SICS environment. • Guide project teams in developing solutions and strategies that address complex business challenges, leveraging both reinsurance and technical expertise. • Mentor and support team members in eliciting requirements, selecting analysis approaches, and identifying process gaps. • Design and facilitate collaborative sessions, workshops, and meetings to drive consensus, resolve conflicts, and achieve actionable outcomes. • Continuously assess the effectiveness of business analysis techniques and adjust methodologies to optimize results. • Support vendor management activities related to the reinsurance applications, including upgrades, integrations, and issue resolution. • Prepare and deliver presentations to management and stakeholders, conveying complex technical and business concepts in clear, actionable terms. • Leads organized planning sessions with stakeholders to create clear project objectives, workplan, delivery phases, resource allocation and business engagement plans • Ability to assist with testing proposed changes in a thorough and timely manner. • Raises issues and concerns to appropriate level of management in a timely manner, including suggesting options for resolution. Requirements • Extensive hands-on experience in Reinsurance , with a strong emphasis on Assumed Reinsurance operations within property & casualty or life/health insurance environments. • Bachelor’s degree with at least seven years of diverse IT and business analysis experience, with a strong track record in the reinsurance industry. • Demonstrated expertise in Assumed Reinsurance processes, terminology, and regulatory landscape. • Strong analytical, judgment, and problem-solving skills, with the ability to synthesize complex information and provide actionable recommendations. • Exceptional communication, leadership, presentation, and conflict resolution abilities. • Proven experience facilitating cross-functional teams, driving change, and delivering results in a fast-paced environment. • Fluency in vendor management and experience collaborating with third-party technology providers. • Candidate must be authorized to work in the US without company sponsorship. • The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Nice-to-haves • Experience with the DXC-SICS application (configuration, data migration during implementation) preferred.
The role involves managing a sales territory, developing agency relationships, and achieving sales targets in the personal insurance sector. | Requires proven sales experience, strong interpersonal skills, and the ability to work independently, with a preference for experience in field sales or insurance. | Sr PL Field Sales Rep - SD08AEWe're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Personal Insurance Sales Rep must embody a culture of high performance in sales, driven by a mindset of excellence. They will rigorously adhere to a structured sales process, consistently executing Sales Excellence Principles. Collaborating with both existing and potential independent agencies, they will cultivate profitable relationships while serving as a trusted advisor. Responsible for crafting and implementing a robust agency management and territory sales plan, the Rep will strive to surpass production and profit targets within their assigned territory. This role requires in-person engagements with travel required across the territory, supplemented by virtual visits tailored to agency partners' geographic locations.This role covers the States of North Carolina and South Carolina. The person must reside in North Carolina or South Carolina. SALES EXPECTATIONSResponsibilitiesAccountable for achieving or exceeding territory sales plans for new policy issuances, increasing new written premium, enhancing retention rates, and maximizing profitability.Builds actionable Territory and Agency Sales Plans that align with our strategic initiatives and financial targets, ensuring success in a high-performance sales environment.Leverage advanced data analytics and tools to track plan outcomes, effectively communicate insights, and implement strategic actions.Adheres to a disciplined consultative sales process and upholds the consistent execution of Sales Principles, driving success. Demonstrates discipline and focus on flow management to ensure adequate flow/bridging with an optimal mix of business to consistently surpass financial targets for both agency and territory.Optimizes time allocation with a focus on agency engagement dedicating 60% to drive desired outcomes, while efficiently managing 25% on territory oversight and agency pre-post-call management. The remaining 15% is strategically devoted to fostering team cohesion through huddles, personal development, and comprehensive training initiatives, ensuring peak performance in a high- performance sales culture. TERRITORY MANAGEMENTCultivates a comprehensive grasp of the assigned territory, identifying the precise blend and quantity of agents poised to capitalize on market opportunities, aligning seamlessly with sales representatives' territorial financial goals.Leverages an extensive understanding of industry trends and best practices, nuanced state regulations, current market dynamics, and competitor insights to strategically position agencies for optimal business development and growth.Prioritizes agents for maximum potential, gauging potential across various segments, including Strategic Partners, large groups, and agents with untapped capacity fostering a dynamic and results driven sales culture.Develop strategic sales call plans to effectively prioritize and leverage agency contacts and activities, ensuring a consistent and sustainable flow of target market business.Align Hartford's strategies, support, tools, initiatives, and resources to consistently boost market share in collaboration with agency partners, fostering a harmonious and mutually beneficial relationship.Demonstrate proficiency in prospecting and cultivating relationships with new independent agents to secure personal lines appointments with The Hartford.AGENCY MANAGEMENT Conduct impactful in-person or virtual sales meetings to forge and nurture agency relationships with key stakeholders, driving growth, profitability, and client retention.Empowers agents to optimize their revenue potential by equipping them with tools and information that highlight The Hartford's unique value proposition, setting it apart from competitors and enhancing overall sales performance.Utilizes all available resources and strategies to propel growth and profitability, encompassing agent training, compensation structures, sales initiatives, marketing resources, cooperative programs, social media engagement, and more.Possesses an in-depth understanding of the mature market preferences and effectively educates agents on strategic marketing approaches to drive agency revenue within this demographic segment. Has a deep understanding of the preferred mature market and educates agents on how to market and drive agency revenue.Exemplifies the essence of the personal lines agency value proposition, instilling in agents the principle of prioritizing value over price, thereby empowering them to serve the best interests of their preferred mature clients with conviction and integrity.QUALIFICATIONS Prior field sales / territory management experience required; Personal Insurance preferredProven outstanding sales performance; fiercely driven, self-motivated, and possesses an unwavering determination to succeed.Proficiency in negotiation and persuasion.Excellent interpersonal and communications skills.Strong organizational and time management skills.Proven ability to cultivate and maintain relationships.Adaptable to changing market conditions.Analytical skills to drive results.Ability to work well independently and adapt to changes.Technologically savvy (e.g., Microsoft tools such as Sales Force, Teams, Word, Excel, and PowerPoint).Ability to travel within assigned territory.LOCATIONThis role will have a Hybrid work arrangement, with the expectation of working 3 days in the field conducting in-person sales calls within the assigned territory. This role covers the States of North Carolina and South Carolina and the candidate must reside in North Carolina or South Carolina. CompensationThe listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$82,400 - $123,600 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Partner with senior leadership to develop and execute enterprise strategies, leveraging data and market insights to drive growth and innovation. | Minimum 8 years in strategy, management consulting, or leadership roles within an insurance or related industry, with strong financial, analytical, and executive communication skills. | Dir Strategic Initiatives - NS06AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Overview:The Director of Strategy partners with the Middle & Large (M&L) Business Senior Leadership Team and matrix partners to evolve and advance the business unit strategy, driving improved results and increased market share. This role shapes a differentiated vision for the marketplace, analyzes data and trends, and brings innovative thinking to solve business challenges. Reporting to the Head of Strategy, M&L, the position is based in Hartford, CT, or select regional offices. Responsibilities + Partner with senior business leadership as a strategic advisor, delivering actionable insights and evaluating the success of enterprise strategies. + Develop and implement cohesive strategies, multi-year roadmaps, and execution plans to achieve growth and profitability objectives. + Drive Data-Informed Decisions: Leverage market research, performance analysis, competitor intelligence, and customer insights to inform creative, high-impact decisions. + Lead Strategic Problem-Solving: Drive innovative solutions and ensure execution with urgency to deliver measurable results. + Communicate with Clarity and Influence: Translate complex insights into clear, actionable recommendations for senior leaders and key stakeholders. + Champion Strategic Thinking: Engage senior leaders in meaningful discussions that generate innovative ideas, influence critical choices and advance enterprise strategy. + Ensure responsiveness to the Board of Directors, Rating Agencies, and other strategic imperatives, partner on annual Board presentations. + Monitor Competitive Landscape: Analyze market position and emerging external capabilities to identify opportunities and accelerate business growth. Qualifications + Minimum 8 years in management consulting or strategy or underwriting leadership or product roles within an insurance carrier; commercial insurance experience strongly preferred. + Deep understanding of the Business Insurance marketplace, competitor positioning, and emerging innovations that drive growth. + Demonstrated business and financial acumen, with proven ability to analyze market trends, conduct research, and apply business and financial insights to inform strategic decisions. + Exceptional ability to build trust and influence senior leadership as a thought partner; skilled at navigating complex, matrixed organizations and aligning diverse stakeholders. + Track record of leading cross-functional initiatives and translating strategic vision into actionable outcomes while fostering strong partnerships across the enterprise. + Exceptional executive Communication and storytelling with the ability to synthesize complex information into compelling narratives for diverse audiences, including executive leadership and the Board of Directors. + Exceptional verbal and written communication (including PowerPoint), with the ability to simplify complexity and inspire confidence. + Critical and strategic thinker; innovative and intellectually curious, with excellent research capabilities and the ability to challenge conventional wisdom constructively. + Bachelor’s degree or equivalent work experience required. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $143,200 - $214,800 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (https://www.thehartford.com/about-us) | Our Culture (https://www.thehartford.com/about-us/corporate-culture) | What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees) | Perks & Benefits (https://www.thehartford.com/careers/benefits) Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us (https://www.thehartford.com/about-us) Our Culture What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees) Perks & Benefits Legal Notice (https://www.thehartford.com/legal-notice) Accessibility Statement Producer Compensation (https://www.thehartford.com/producer-compensation) EEO Privacy Policy (https://www.thehartford.com/online-privacy-policy) California Privacy Policy Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form) International Privacy Policy Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy) Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice (https://www.thehartford.com/ma-lie-detector) Hartford India Prospective Personnel Privacy Notice Dir Strategic Initiatives - NS06AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Overview:The Director of Strategy partners with the Middle & Large (M&L) Business Senior Leadership Team and matrix partners to evolve and advance the business unit strategy, driving improved results and increased market share. This role shapes a differentiated vision for the marketplace, analyzes data and trends, and brings innovative thinking to solve business challenges. Reporting to the Head of Strategy, M&L, the position is based in Hartford, CT, or select regional offices. Responsibilities + Partner with senior business leadership as a strategic advisor, delivering actionable insights and evaluating the success of enterprise strategies. + Develop and implement cohesive strategies, multi-year roadmaps, and execution plans to achieve growth and profitability objectives. + Drive Data-Informed Decisions: Leverage market research, performance analysis, competitor intelligence, and customer insights to inform creative, high-impact decisions. + Lead Strategic Problem-Solving: Drive innovative solutions and ensure execution with urgency to deliver measurable results. + Communicate with Clarity and Influence: Translate complex insights into clear, actionable recommendations for senior leaders and key stakeholders. + Champion Strategic Thinking: Engage senior leaders in meaningful discussions that generate innovative ideas, influence critical choices and advance enterprise strategy. + Ensure responsiveness to the Board of Directors, Rating Agencies, and other strategic imperatives, partner on annual Board presentations. + Monitor Competitive Landscape: Analyze market position and emerging external capabilities to identify opportunities and accelerate business growth. Qualifications + Minimum 8 years in management consulting or strategy or underwriting leadership or product roles within an insurance carrier; commercial insurance experience strongly preferred. + Deep understanding of the Business Insurance marketplace, competitor positioning, and emerging innovations that drive growth. + Demonstrated business and financial acumen, with proven ability to analyze market trends, conduct research, and apply business and financial insights to inform strategic decisions. + Exceptional ability to build trust and influence senior leadership as a thought partner; skilled at navigating complex, matrixed organizations and aligning diverse stakeholders. + Track record of leading cross-functional initiatives and translating strategic vision into actionable outcomes while fostering strong partnerships across the enterprise. + Exceptional executive Communication and storytelling with the ability to synthesize complex information into compelling narratives for diverse audiences, including executive leadership and the Board of Directors. + Exceptional verbal and written communication (including PowerPoint), with the ability to simplify complexity and inspire confidence. + Critical and strategic thinker; innovative and intellectually curious, with excellent research capabilities and the ability to challenge conventional wisdom constructively. + Bachelor’s degree or equivalent work experience required. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $143,200 - $214,800 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (https://www.thehartford.com/about-us) | Our Culture (https://www.thehartford.com/about-us/corporate-culture) | What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees) | Perks & Benefits (https://www.thehartford.com/careers/benefits) Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us (https://www.thehartford.com/about-us) Our Culture What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees) Perks & Benefits Legal Notice (https://www.thehartford.com/legal-notice) Accessibility Statement Producer Compensation (https://www.thehartford.com/producer-compensation) EEO Privacy Policy (https://www.thehartford.com/online-privacy-policy) California Privacy Policy Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form) International Privacy Policy Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy) Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice (https://www.thehartford.com/ma-lie-detector) Hartford India Prospective Personnel Privacy Notice
Provide an effortless experience to existing policyholders, third parties, and agents regarding insurance questions and inquiries. Handle a variety of inbound telephone calls regarding customer policies. | A demonstrated background in customer service or related fields is required. Candidates must have the ability to learn insurance products and processes and commit to the training and work schedule. | CRS/Billing Spec I - OK10LN CRS/Billing Spec III - OK10JN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. As a Customer Relationship Specialist, your primary role is to provide an effortless experience to our existing policyholders, third parties and agents regarding insurance questions, inquiries, or concerns. You will work with customers by handling a variety of inbound telephone calls regarding their policies. Your success is important to us - you will receive ongoing coaching and development to support you as you build your career at The Hartford. Location: Remote Position (Work from Home) Start Date: December 15th, 2025 Training is provided: 9 Weeks of Training Training Hours: 10:30AM - 7:00PM EST Post Training Hours: 11:30AM - 8:00PM EST RESPONSIBILITIES: Promote digital self service capabilities. Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand. Assisting customers over the phone. Must have the ability to learn insurance product and processes in training environment. Required to commit to the training and work schedule. Have a dedicated workspace free from distractions during work and training hours. QUALIFICATIONS: A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field Ability to work in a fast-paced complex environment while navigating multiple programs. Problem solving and critical thinking skills with strong attention to detail. Excellent communication skills with ability to empathize with customers and colleagues. Adaptability High School Diploma or equivalent experience required. Spanish bilingual a plus. INTERNET: For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/100 Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. ADDITIONAL INFORMATION: We are invested in you from Day 1 as an individual and in your career journey. We prioritize supporting your skill development early in your career. Whether this means growing your career within the business or leveraging your talents across the organization, you can count on your leader to make an investment in your development! BENEFITS: Medical, Dental, Vision, Life and Disability Insurance. Effective day 1. 25 days paid time off in your first full year of service and Paid Holidays Tuition reimbursement, Student Loan Paydown Program 401K Click on this link to learn more about our comprehensive benefits package and award winning well-being program: https://www.thehartford.com/careers/benefits Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $31,360 - $51,720 The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience. Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice
Develop and execute sales plans with Independent Agencies to achieve sales growth, retention, and profit goals in assigned territory. | Requires 5+ years of P&C Small Commercial sales experience, strong sales and negotiation skills, technological proficiency, and ability to travel within territory. | Sr Sales Rep SC - SH08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Winning in Small Commercial Isn't About One Thing - It's About Everything Our people, processes and products combine to deliver the protection that small businesses need. This means quoting and issuing business is fast and easy, policy service is hassle-free and renewals are a breeze. Our solutions are built to deliver speed, ease and efficiency. Our products are specifically designed for small businesses. See how our Business Owner’s Policy (BOP), Workers’ Compensation and Business Auto coverage give you a competitive advantage – and deliver in a big way for your small business customers. With hundreds of eligible classes, coupled with higher property values, payroll and sales thresholds will make opportunity seem endless. Flexible options mean tailored solutions, making it easier for you to win more often. Our digital capabilities help drive down service costs and deliver a better experience overall. You’ll appreciate our automation solutions and agent portal, made to help solve problems faster and easier. And our customers will love the convenience of My Account, our #1 rated self-service portal. The Small Commercial Senior Sales Rep candidate will work with existing and prospective Independent Agencies to develop profitable business and sources of new business. The Small Commercial Sales Representative will be responsible for the building and execution of an effective Agency Management sales plan to achieve maximum production and profit goals in assigned territory. Responsibilities • Personal meetings and telephone contact with agents, meeting or exceeding sales objectives in growth, and a mix of business and renewal retention in assigned territories. • Management of the territory, including compiling and evaluating competitor products, rates and activities and offer appropriate recommendations. • Maintaining a current knowledge of underwriting territory, including source and nature of agents' business. • Maintaining sales administration responsibilities through timely reporting and expense management. • Creates demand and enables agents/producers to maximize the flow of desirable business to meet or exceed Hartford financial goals in the territory • Follows disciplined sales process and ensures consistent execution of Sales Excellence principles. • Demonstrates a thorough understanding of an assigned territory, including the right number and mix of agents/producers who have the market opportunity to meet Sales Rep territorial financial objectives. • Possesses a deep knowledge of industry practices, market conditions and competitor information to position the agency to maximize business development. Align Hartford strategies and support (tools, initiatives, resources) to continually increase market share. • Builds and maintains strong relationships with agents/producers in an assigned territory to meet or exceed the financial objectives for that territory. • Enables agents/producers to maximize their revenue through the sale of Hartford products and services by providing tools and information that differentiates The Hartford and its overall value proposition from competitors. • Exercises discipline and focus around flow management to ensure adequate flow and acceptable mix of business to meet agency and company growth and profit objectives. • Creates call plans to prioritize and leverage agency contact and activity to ensure sustainable flow of desired business. • Builds actionable Agency Sales Plans that align with Hartford financial objectives for growth, retention and profit. Utilize data tools to monitor plan results, communicate, and implement actions. Qualifications • 5+ years of P&C Small Commercial sales and marketing experience, product knowledge and sales skills are required; underwriting knowledge is beneficial. Candidates lacking this experience may be considered for an alternate titled position. • Proven outstanding sales performance; should be a highly driven and self-motivated individual with a strong desire to win. • Experience with Agency training. • Technologically savvy (e.g. Microsoft tools such as SalesForce, Word, Excel and PowerPoint) • Exceptional sales and negotiation skills. • Ability to motivate people. • Strong organizational and time management skills. • Excellent interpersonal and communications skills. • Ability to work well independently. • Ability to travel within assigned territory. • A Company car will be provided; a valid Driver's license is required. • The ideal candidate will reside anywhere within commuting distance of this sales territory. • Position is eligible for the base salary listed as well as for a highly lucrative and competitive quarterly bonus and a company vehicle. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $84,000 - $126,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits
Provide advanced risk engineering consulting including safety surveys, loss analysis, service planning, and presentations to insured clients to reduce financial loss and improve operations. | Requires a BA/BS in related field, 5+ years safety-related industry experience, professional safety certification, strong consultative skills, and ability to handle all lines of insurance business surveys and service assignments. | Sr Consultant Risk Engineering - KR08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Do you have a passion for identifying risks? Are you a practical thinker who’s driven to help others? This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford. As a Risk Engineering Consultant at The Hartford, your primary role will be to protect the future of and ensure profitability for The Hartford, its business partners and agents through timely delivery of industry leading safety and risk management solutions. This role will have a Remote work arrangement, with the expectation of coming into an office as business needs arise. WORK ARRANGEMENTS: This role will have a Remote work arrangement, with the expectation of coming into an office as business needs arise. The territory will include Central and Southern, FL primarily. This position can be hired at various levels depending on background and experience. Responsibilities • Prepare for and conduct presentations to serviced accounts • Based on knowledge of the insured’s business activities and needs, make recommendations that will assist the insured’s management to correct and prevent the potential for future financial loss • Work with regional office Risk Engineering Lead/Primary Mentor and assist in all levels of training for new and experienced hires. This can include conducting report and file reviews, coaching, etc. • Active participation in special projects that could be technical in nature (i.e.) Biotech, Technology, Industry Expertise, etc. and work to become a Subject Matter Expert in one technical discipline • Active participation in the RMS process - meeting with insured’s, making presentations, working with claims and underwriting, etc. • Work with Risk Engineering Manager on special projects and developing reports to support Regional Office objectives Qualifications • High school diploma required; a BA/BS degree is required with coursework focused on Occupational Safety and Health Studies, Fire Sciences, Pure Sciences, Engineering or related subjects is strongly preferred • A minimum of 5 years of industry experience in a safety related role; property and casualty insurance experience highly desired • Ability to achieve or maintain 1 professional safety certification/designation (i.e.) CSP, CIH, CPCU, CFPS, ARM, etc. • Must have the knowledge and skill to handle all Survey and Service work assignments for all lines of business • Strong consultative skills. Must work at an advanced skill level when providing service. This would include the demonstration of operational loss analysis reports and accident investigations used to direct services that would eliminate or control conditions that could lead to potential losses • Must have the ability to complete detailed service plans; provide consultative recommendations in business letters; provide safety training to address losses (i.e.) Ergonomics, Machine Safeguarding, Industrial Hygiene; and have the ability to use the tools and products to provide the services necessary. Survey Assignments: Must have strong ability to evaluate all lines of insurance business coverages. This would include working with large multi-location accounts. Must be able to evaluate insured exposures (losses/loss analysis) and controls and provide underwriters and agents with direction to improve account conditions and lessen financial exposure. Must work to understand the insured's business, uncover new service opportunities, or additional exposures to loss. Service Consultation: Must work at an advanced skill level when providing Risk Improvement services. This would include the demonstration of operational loss analysis reports and accident investigations used to direct services that would eliminate or control conditions that could lead to potential losses. Must have the ability to complete detailed service plans and provide consultative recommendations in business letters. Must be able to communicate the status of service plans in the context of what The Hartford has to offer that would affect the customer’s insurance program coverage. Must be able to direct and manage the services of multi-location accounts. Consultative Selling Skills: Must apply sales training techniques to uncover the business needs of the insured and be able to converse with the insured using a business consultative approach. Based on knowledge of the insured's business activities and needs, must be able to make recommendations that will assist the insured's management to correct and prevent the potential for future financial loss. Support of pipeline and fee sales initiatives. Presentation Skills: Must be able to make formal written and/or verbal presentations to our insured accounts and agents. Presentations must be clear, concise, and focused. Reports to Management are expected to be submitted in a timely fashion and be of high quality. These reports must provide direction to the insured, agent and underwriter to improve operations and reduce potential financial loss. Insurance Lines of Business: Must attain and maintain good working knowledge of the various lines of insurance coverage and how they apply to customer’s business exposures. Be able to demonstrate this knowledge through correspondence, meeting, and training presentations to underwriting, agents and customers. Continuous education that supports the regional office and business segment objectives is highly recommended. Educational resources would include Segment websites, Comm Bulletins, eLearning courses, and other approved educational sources such as CPCU/IIA (CPCU, ARM, Claims), CIC etc. Industry Specific Knowledge and Safety: Have working knowledge of the regional office business plans and be able to articulate regional office strategic plans and key issues. Do you have a passion for identifying risks? Are you a practical thinker who’s driven to help others? This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford. As a Risk Engineering Consultant at The Hartford, your primary role will be to protect the future of and ensure profitability for The Hartford, its business partners, and agents through timely delivery of industry leading safety and risk management solutions. This position can be hired at various levels depending on background and experience. Responsibilities • Provide advanced property and casualty consultative services to our largest customers within the region. • Identify exposures with significant loss potential, investigate cause/effect of major losses and review/assess management program effectiveness. • Develop and implement customer service strategies through service planning that reduce losses and improve customer operations. • Monitor casualty account engineering services to ensure that delivery is proper, on-time, and cost effective. • Complete surveys related to all lines of insurance business coverage. • Make recommendations based on knowledge of the insured’s business activities and needs, that will assist the insured’s management to correct and prevent the potential for future financial loss. • Active participation in special projects that could be technical in nature (i.e.) Property, Technology, Industry Expertise, etc. and work to become a Subject Matter Expert in one technical discipline. • Active participation with partnering business units such as underwriting, claims, and sales teams. • Work with Risk Engineering Managing Director on special projects and developing reports to support Regional Office objectives. Qualifications • BA/BS degree required with coursework focused on Occupational Safety and Health Studies, Fire Sciences, Pure Sciences, Engineering, or related subjects. • A minimum of 5 years of industry experience in a safety related role; property and casualty insurance experience highly desired. • Ability to achieve or maintain 1 professional safety certification/designation (CSP, CIH, CPCU, CFPS, ARM, etc.) • Must have the knowledge and skill to handle Survey and Service work assignments for all lines of business. • Strong consultative skills. Must work at an advanced skill level when providing service. This would include the demonstration of operational loss analysis reports and accident investigations used to direct services that would eliminate or control conditions that could lead to potential losses. • Must have the ability to complete detailed technical assessment reports, service plans, loss analysis, and provide consultative recommendations in business letters. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $102,400 - $153,600 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits
Lead AI-powered content strategy integration, collaborate with cross-functional teams to optimize content for AI, design AI-driven tools and workflows, and promote ethical AI content practices. | 5+ years in content strategy with 2+ years AI experience, proficiency in content governance, metadata frameworks, CMS, scripting for AI solutions, and strong communication skills. | Sr Cons Learning - TD07FE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a forward-thinking Sr. Consultant, AI Content Strategy to lead the integration of artificial intelligence into our enterprise content strategy. This role will bridge the gap between content strategy and AI technology, ensuring our content ecosystem is optimized for AI consumption, generation, and maintenance. The ideal candidate will possess a unique blend of strategic vision, technical expertise, and hands-on experience in developing AI-powered content solutions. WORK ARRANGEMENT: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. RESPONSIBILITIES: Strategic Leadership • Bridge the gap between content strategy, engineering, data science and content delivery by enabling content proliferation through modularized, context- aware content experiences that align to business unit roadmaps. • Architect and advocate for AI-powered content solutions. • Partner with cross-functional teams (e.g., IT, UX, Data Science) to ensure content is structured, tagged, and governed for AI-readiness. • Structure, govern, and operationalize knowledge assets that support generative AI, retrieval-augmented generation (RAG), and next-gen content discovery experiences. • Promote governance around knowledge reusability, data quality, and AI system readiness as it relates to content. • Ensure systems support semantic interoperability across headless platforms, document repositories, structured and unstructured data sources. • Advocate for ethical and inclusive AI content practices, ensuring transparency, accuracy, and accessibility. Technical Development • Design and implement AI-driven tools and workflows for content creation, personalization, tagging, and lifecycle management. • Design and implement prompts enabling AI content generation, optimization, and assessment. • Collaborate to design and manage AI tools and APIs for automated tagging, classification, and distribution. • Collaborate with data scientists and engineers to ensure content strategy and needs align with enterprise AI strategies and models. • Understand the needs of data engineers to optimize content inputs for vector databases, LLM prompt strategies, and training data curation. • Act as a liaison between engineering, AI/data science, and content teams - translating human-centered goals into technical requirements and vice versa. • Integrate enterprise content into generative AI pipelines through RAG methods, embedding strategies, or knowledge graph integrations. • Evaluate and integrate third-party AI platforms and APIs to enhance content operations. • Collaborate on the architecture and creation of knowledge graphs and semantic layers enhancing content discoverability, contextual understanding and personalization. • Develop and maintain metadata frameworks, taxonomies, and ontologies to support AI content operations along with governance ensuring consistency in outcomes. • Collaborate with cross functional teams to train LLMs and NLP models for content generation and summarization. Content Innovation • Implement and evolve structured knowledge frameworks using taxonomies, ontologies, and metadata strategies to power AI tools and search systems. • Lead initiatives to create, test, and implement AI applications in content strategy and delivery. • Monitor emerging trends in AI and content, translating insights into actionable strategies. • Evaluate and implement emerging AI platforms and technologies for content applications. • Develop frameworks and KPIs for measuring the impact of AI on content performance and user engagement. QUALIFICATIONS: Required: • 5+ years in content management, content strategy, digital content, or related fields. • 2+ years of experience working with AI technologies, preferably in a content or digital experience context. • Proven track record of designing and implementing AI-driven content solutions. • Experience improving content for generative optimization and semantic search to render in generative technologies. • Strong understanding of unstructured content, metadata, taxonomy, and content governance. • Experience with structured authoring frameworks like DITA, Schema.org and component content management systems (CCMS). • Experience with CMS platforms, content modeling, and metadata design. • Proficiency in tools and scripting languages for solutioning AI based prototypes. • Strong storytelling, presentation development, and visual communication skills; able to pitch ideas and strategic vision effectively to diverse audiences. • Self-starter who thrives in ambiguity and collaborates seamlessly across disciplines. • Strong organizational skills with the ability to juggle multiple ideas and priorities with speed and precision. Preferred: • Bachelor's degree in digital Content, Library Science, User Experience Design, English, Communications or other related disciplines. • Master's degree or certification in AI, Data Science, Digital Strategy, or related disciplines. • 5-8 years of professional experience in content strategy, innovation, and solutioning with a focus on AI. • Documented experience enabling content for omni channel delivery and feedback. • Extensive experience with advanced prompt engineering using various language models. • Knowledge of AI platforms (Google Vertex, AWS Bedrock, Azure AI, Copilot) and their content integration, delivery, and optimization capabilities. • Familiarity with knowledge graph technologies (e.g., RDF, OWL, SPARQL) and semantic web principles. • Experience in information architecture, data management, and semantic content design. • Familiarity with IR, vector embedding, and Hybrid/Semantic search technologies. • Familiarity with tools like Optimizely, Contentstack, PoolParty, or other digital experience / semantic content platforms. Soft Skills: • Strategic thinker with a strong technical acumen and bias for action. • Excellent communication and stakeholder management skills. • Comfortable navigating ambiguity and driving innovation in complex environments. Why Join Us? This is a unique opportunity to shape the future of content in an AI-driven world. You'll be at the forefront of redefining how content is created, managed, and experienced-making a tangible impact across the enterprise. If you're ready to transform content through artificial intelligence, this is your opportunity. INTERNET REQUIREMENTS: • For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/Call center role using Genesys softphone and Citrix/ATO users. Users who participate in frequent Teams video conferences, as well as those who download/upload large file content throughout the workday. • To confirm whether your Internet system has sufficient speeds, please visithttp://www.speedtest.netfrom your personal computer. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $88,400 - $132,600 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us|Our Culture|What It's Like to Work Here|Perks & Benefits
Analyze credit and industry trends to make investment recommendations and collaborate with portfolio managers and traders on a hybrid basis. | Minimum 7 years of fundamental credit research experience with strong financial modeling skills, excellent communication, and a bachelor's degree; CFA preferred. | Sr Director, Credit Res Analyst - VDSDCR We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. HIMCO is seeking an experienced and proactive Credit Research Analyst to join our Credit Research platform in Hartford, CT. The successful candidate will join a dynamic team of Credit Research Analysts responsible for analyzing and making investment recommendations. Specific industry coverage will include financial services companies. Our goal is to further deepen our research resources and deliver research and investment recommendations, leading to superior investment performance. This role sits on the trading desk, and interaction and collaboration with PMs, Traders and other Credit Research Analysts is central to the role. This role will be based in our Hartford, CT Home Office, on a hybrid basis (Tuesday-Thursday). Responsibilities • Proactively identify investment ideas across coverage industries (experience with financials a plus). • Proactively communicate relative value recommendations to other investment professionals. • Evaluate and integrate industry trends into actionable investment recommendations. • Maintain a high quality and consistent work product with respect to financial modeling, analysis of credit / industry trends, written credit reports and credit review presentations to Portfolio Managers. • Establish and maintain management / industry relationships within covered industries. • Bring a collegial and team-oriented approach, establishing successful and collaborative working relationships both with other front office investment professionals as well as others at the firm. Qualifications • A minimum of seven years of fundamental credit research experience with an established record of successful recommendations, ideally with exposure to non-financial sectors. • Demonstrated written and verbal communication skills sufficient to share ideas and influence portfolio outcomes with portfolio managers and colleagues. • Bring a strong work ethic and be proactive, with the proven ability to independently evaluate investment ideas within covered industries and take ownership of investment performance. • Strong quantitative and qualitative skills sufficient to evaluate company-specific and industry level data and synthesize this information into actionable investment ideas, grounded in relative value analysis. Hands on financial modeling experience required. • Track record of strong teamwork and relationship skills; a demonstrated ability to work collegially and collaboratively and build strong working relationships. • Bachelor’s Degree required, CFA and/or relevant advanced degree preferred. • Experience with quantitative tools a plus; openness to working with such tools required. • Willing and able to travel as required in this role (up to ~20%) About HIMCO Hartford Investment Management Company (HIMCO) is the asset management arm of The Hartford Financial Services Group, Inc. (The Hartford). HIMCO is an insurance asset manager with approximately $110 billion in assets under management across the global fixed income and alternatives markets (as of July 31, 2024). The firm manages assets on behalf of The Hartford, as well as insurance, sub-advisory and other institutional clients. As a condition of your employment for HIMCO, you will be required to affirm to HIMCO’s Code of Ethics and understand that you will be required to comply with the disclosure of accounts, holdings, and pre-clearance of trades for the accounts of you and your household family members as more fully described in the Code of Ethics Key Points. If you will be deemed to be a “Covered Associate” under HIMCO’s Pay to Play Policy, you will also need to disclose all political contributions that you have given within the past 2 calendar years. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $144,160 - $216,240 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits
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