The GEO Group

Manage case records, conduct home visits, and coordinate services for immigration program participants. | Requires a bachelor's degree, bilingual in English/Spanish, and at least two years of case management or customer service experience. | Benefits Information Benefits: As a Government Site Specialist, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits. Your benefits will include: Two (2) weeks of Vacation Fifty-six (56) Hours of Sick Time Fifteen (15) paid Holidays Medical, Dental, and Vision coverage Term life insurance (includes spouse and dependent) Accidental death and dismemberment insurance Short- and long-term disability Flexible spending account 401(k) retirement program Stock purchase program Tuition reimbursement - $3500 per year Employee Assistance Program (EAP) Legal program – Legal Club of America Direct deposit Theme park and attraction discounts The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help! We are looking for Immigration Case Managers to fill the role of Government Site Specialist for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS. This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you! Qualifications Job Requirements: As the Government Site Specialist you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today! Additional requirements include: Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred. At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred. Bilingual English/Spanish required. Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits. United States citizenship required. Ability to receive client’s approval to work on contract required. Must live in the US 3 of the last 5 years (military and study abroad included). Effective verbal and written communication skills with employees, community contacts, government officials and clients. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports. Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to deal tactfully with the public. Attention to detail. Must have great organizational and time management skills. Problem solving ability. Ability to deal with multicultural contacts with sensitivity. Basic knowledge of immigration laws, regulations and procedures. Basic computer skills. Ability to interpret electronic monitoring messages and daily summary reports. Ability to develop and maintain case records by performing data entry. Good typing skills to develop and maintain case records by performing data entry. Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. Typical office environment. Some local travel is required. May be required to be available after hours. Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine. Bending, stooping and use of hands and fingers to place electronic monitoring equipment on program participant. Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry. Ability to stand, walk, sit, climb or balance, enter and exit a car and climb stairs multiple times in one day in order to make home visits. BI Incorporated Responsibilities Summary: The Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site. Primary Duties and Responsibilities: The Government Site Specialist works independently to manage all aspects of case management within the program requirements Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements. The Government Site Specialist meets with participants regularly as required by contractual obligations Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records. The Government Site Specialist manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary. Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary. The Government Site Specialist reviews and approves program participants’ service plans to ensure compliance with state requirements and contractual obligations. Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements. The Government Site Specialist installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program. Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant. Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants. Coordinates and facilitates translation services for ISAP participants, including emergency translation services. Provides ISAP participants with community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required. Supervises ISAP participants while in Company offices Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services. Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations. Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations. Reports on program violations in a timely manner using established reporting parameters. Conducts home visits to verify ISAP participants’ places of residence in compliance with contractual obligations. Makes referrals for emergency counseling for ISAP participants as needed Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary. Serves as the point of contact for DHS. Performs other duties as assigned.

Manage and oversee all activities related to program operations, financials, and compliance for a reentry or supervision office, ensuring contractual and operational excellence. | Bachelor's degree in human services or related field, at least two years supervisory experience, familiarity with correctional systems, and skills in management and counseling techniques. | Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: • Paid Time Off • Paid Holidays • 401(k) Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401(k) • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary: The Program Manager position is responsible for the operational and financial management of a reporting office or group of offices, in accordance with state and federal laws and regulations, and Company policy. Incumbent reports to Regional Area Manager with close and frequent contact. External customer contact is generally with mid-level city or county officials. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members. Primary Duties and Responsibilities: The Program Manager manages and directs all activity in the planning, development, implementation, monitoring and supervision of Company programs and services for a reentry or supervision office or group of offices using principles of the “What Works” system. Ensures that all programs function in a manner that satisfies contractual obligations. Generates timely and accurate reports on the status of program operations and communicates to customers. Delivers consistent quality of services by developing and maintaining an environment that promotes excellence in all operations. Develops and implements strategies to enable the office, or offices, to achieve operational and financial objectives. Monitors and evaluates all business processes. Develops and implements process improvements to increase efficiency. Manages all revenue and expenses for an office or group of offices. Monitors, analyzes and reports on financial outcomes. Participates in the financial planning process. Communicates the plan to staff for implementation. Manages relationships with existing customer base to ensure a high quality of service, resolve issues promptly and provide customer satisfaction. Identifies potential customers, influencers and decision makers in the community in order to build relationships, raise level of Company name recognition and communicate Company results. Develops new business opportunities. Tracks and reports on activities to attract new customers/business. May provide direct participant services and/or carry a participant caseload using principles of the “What Works” system. Performs other duties as assigned. Qualifications Minimum Requirements: Bachelor’s degree in human services, criminal justice, or a related field. At least two (2) years of supervisory work experience in human services, clinical services or a related field. Trained in cognitive behavioral therapies or treatment modalities. Experience with correctional population or community supervision preferred. Experience in business management in the allied health field preferred. Familiar with current correctional systems, legislation, relevant case law and industry standards and practices. Knowledge of fiscal processes and fundamentals of management. Knowledge of contemporary counseling techniques. Ability to handle a variety of complex tasks and work with public officials. Ability to express thoughts logically, in English, in written and verbal form using correct grammar. Ability to manage personnel, including hiring, evaluating, disciplining and terminating. Ability to determine and manage to budget and to delegate, motivate, control and schedule. Ability to effectively communicate with residents, line staff and other executive staff members and react quickly and appropriately in an emergency situation. Ability to work with computers and the necessary software typically used by the department. GEO Reentry Services LLC.

Assist in overall program administration including staff supervision, monitoring program effectiveness, coordinating invoices and reports, and managing Community Resource Center operations. | Bachelor's degree in social sciences or related field, 2 years supervising casework staff, knowledge of addiction and criminogenic risk factors, case management skills, and ability to work with computers. | Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: • Paid Time Off • Paid Holidays • 401(k) Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401(k) • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary This position is responsible for assisting in the overall administration of the program including the planning, directing, and coordinating of all program activities. This position also assists with selecting and training staff, monitoring program effectiveness, coordinating invoices, submitting required reports and managing required contract services. Finally, this position will oversee all Community Resource Center operations in the absence of the Program Manager. Primary Duties and Responsibilities • Provides direct supervision of the work activities and assignments of Case Managers. • Ensures that all clerical, record keeping, data collection, data entry, file maintenance and storage, supply inventory maintenance and ordering, and business machine maintenance and repairs are accomplished as required. • Monitors the progress of program participants, suggests intervention techniques to Case Managers, communicates with representatives of the agency responsible for supervision, and informs participants when corrective measures are necessary. • Governs casework documentation and ensures participants are receiving the services identified in their Individualized Treatment Plans. • Helps provide supervision, direction, and oversight of Community Resource Center staff in the performance of data collection, billing, account reconciliations, reimbursements, and expense reports. • Tracks and reports employee hours, leave, and benefit time for payroll purposes. • Assists the Program Manager in all HR duties and functions. Maintain personnel files, as required by Company policies and procedures, and enter employee data into the Company's systems of records. • Develops schedules, contingency plans, policies, and procedures related to office operations and HR with the approval of the Program Manager to ensure all operations and HR needs are met in an efficient, cost-effective, timely, and successful manner. • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor's degree in Social Sciences or a related field, and have two (2) year's experience supervising casework staff. • Understanding of a variety of models including cognitive behavioral therapy, theories of addiction and dynamics related to substance use and other criminogenic risk factors. • Ability to recognize the importance of family, social networks, and community systems in the treatment and recovery process. • Knowledge and the ability to comply with program documentation requirements, applicable ethical and professional standards of conduct. • Ability to provide services appropriate to the personal and cultural identity and language of the participant. • Ability to tailor program services to the Participant's stage of dependence, change, or recovery. • Ability to appropriately use strategies from accepted and culturally appropriate models with participants with substance use and other criminogenic risk factors. Ability to establish rapport with participants, including management of crisis and determination of need for additional professional assistance. • Possession of the case management skills necessary to implement the case plan, ability to consult as a member of a multi-disciplinary team and assess ongoing treatment planning efficacy. • Ability to work with computers and the necessary software. GEO Reentry Services LLC. Pay Pay USD $52,000.00/Yr.