The Cigna Group

| The job profile for this position is Business Analytics Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. This role will support Cost Containment projects through complex analysis of medical expense to determine medical cost savings for both proposed and implemented initiatives. This individual will conduct thorough data analysis projects and act as analytical lead on cost savings initiatives as well as understanding and presenting findings and highlighting opportunities to key matrix partners at various levels of the organization. This role will partner with network and Clinical Operations, Coverage Policy Unit, and other matrix partners to understand how proposed initiatives will work, how the actual savings will be tracked, and analyze the current medical expense to estimate annual savings from the proposed changes. This role will also be data mining historical claims data to develop algorithms and design tools to track medical cost expense and highlight emerging trends and outliers. Responsibilities: • Act as a key subject matter expert in regards to medical expense analysis and sizing of proposed medical policy changes and other cost savings initiatives. • Work with a range of teams to analyze relevant data, determine cost savings opportunities and identify roadblocks to project implementation. • Perform complex data analysis and research to support medical cost savings initiatives and policy changes within the commercial and/or Cigna Medicare population. • Work closely with teams of internal SME, project managers, medical directors and others involved in the evaluation to develop rules and assumptions and to provide an accurate assessment of the potential savings for policy changes and total medical cost initiatives. • Support medical cost trend reduction by data mining large datasets and using complex analytics and/or statistics to identify key drivers of medical trend and anomalous/outlier patterns in claims billing activity. • Use innovative technology and tools such as Hadoop, SAS, SQL, Tableau or other related applications to query claims data and convert data into meaningful information. • Understand and present medical cost results to key matrix partners at various levels of the organization. Qualifications: • Bachelor's degree in Statistics, Mathematics, Economics, Health Policy Analysis, or Finance or equivalent work experience. • 5+ years of experience with health care cost analysis required. Experience with medical cost trend analysis preferred. • Strong analytical and problem solving skills with the ability to create complex algorithms in order to size and identify a variety of cost savings initiatives. • Ability to independently perform data analysis while managing multiple projects and meeting strict deadlines. • Ability to understand and interpret key drivers and actionable levers. • Strong communication skills to include written, oral, and group presentation. • Strong business acumen with understanding of healthcare data, systems, and applications for claims payment, eligibility, benefit design, and clinical data. • Knowledge of provider contracting terms and methodologies a plus • Technical sophistication with various data mining and business intelligence tools such as SAS, SQL, Teradata or similar products, advanced Microsoft Excel and/or Tableau experience a plus. • Knowledge of standard medical coding including DRG, ICD-10, and HCPCS If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 96,000 - 160,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Develop and maintain strategic relationships with pharmacy accounts, analyze program performance, and collaborate across teams to optimize healthcare savings programs. | 3+ years in customer support, SaaS account management, or related fields, with data analysis and communication skills; pharmacy or 340B program experience is preferred. | VHUB Account Manager Join Verity Solutions as a VHUB Account Manager and help transform healthcare savings. You will build strong partnerships with pharmacies, optimize 340B programs, and deliver measurable outcomes that improve compliance and financial performance. Responsibilities Develop and maintain strategic relationships with assigned pharmacy accounts to maximize 340B program success. Serve as a trusted advisor by analyzing program performance and providing actionable insights. Lead business reviews and training sessions to ensure clients achieve measurable results. Collaborate across teams to resolve data anomalies and implement process improvements. Monitor key metrics and proactively identify opportunities for growth and optimization. Champion Verity Solutions’ values through positive, solution-oriented interactions with stakeholders. Required Qualifications 3+ years of experience in customer support, technical support, or SaaS account management preferred Proven ability to analyze data and communicate insights effectively. Strong verbal and written communication skills, including experience managing challenging conversations. Proficiency with Microsoft Office tools, especially Excel. Ability to manage multiple priorities in a fast-paced environment with a proactive mindset. Preferred Qualifications Bachelor’s degree in Business or related field preferred Experience in pharmacy operations or 340B program management. Familiarity with SaaS platforms and continuous learning of new software features. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,700 - 104,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Leading SaaS implementation projects, developing client relationships, configuring software, and providing training. | 3+ years in SaaS implementation or customer-facing tech roles, strong analytical and communication skills, proficiency in Microsoft Office, and experience with healthcare programs or PMP certification. | Job Description: • Lead multiple SaaS implementation projects from kickoff through launch, ensuring timely delivery and measurable success. • Develop strong relationships with customer project leads to understand their 340B program goals and tailor solutions. • Analyze customer systems and data to configure software accurately and optimize workflows. • Provide comprehensive training to enable confident use of Verity software and smooth transition to live operations. • Serve as the primary subject matter expert, escalating technical needs and coordinating internal resources as required. • Collaborate with Sales, Product Management, and Account Management to align expectations and deliver operational excellence. • Facilitate proactive communication with customers, TPAs, and internal stakeholders to keep projects on track. • Document processes and contribute to continuous improvement initiatives for implementation workflows. Requirements: • 3+ years of experience in SaaS implementation, project management, or customer-facing technology roles preferred. • Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment. • Strong analytical skills for troubleshooting data and configuration issues. • Excellent verbal and written communication skills, including experience leading customer training sessions. • Proficiency in Microsoft Office tools, with advanced Excel skills. • Bachelor’s degree in Business, Healthcare, Information Systems, or related field preferred. • Experience with 340B programs or pharmacy operations. • PMP certification or formal project management training. • Background in onboarding remote customers to cloud-based software solutions. Benefits: • Health insurance • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays

Lead the development and execution of product strategy for enterprise contact center and operations technology, ensuring alignment with business goals and customer experience. | 15+ years in product management and enterprise technology, deep contact center technology expertise, strong technical fluency, and leadership experience. | Role Summary The Product Strategy Managing Director for Enterprise Operations & Contact Center Technology is a strategic leadership role responsible for driving the vision, development, and optimization of Cigna’s Enterprise Operations and contact center technology products and platforms. In this capacity, the MD leads the end-to-end product strategy for all systems enabling customer and provider interactions (Back office, call centers, digital contact channels, self-service platforms, etc.), ensuring they deliver exceptional user experiences, and business value. The Managing Director will champion a product roadmap that leverages modern technology (including AI/ML and cloud-based solutions) to improve customer service outcomes, operational efficiency, and scalability. This role serves as the bridge between business needs and technical execution, aligning diverse stakeholders on a common vision and ensuring that Cigna’s contact center capabilities remain cutting-edge and customer centric. Key Responsibilities Develop and own the product vision and multi-year roadmap for Enterprise Operations including Contact Center, ensuring alignment with enterprise goals and customer experience strategy Lead the delivery of omnichannel service capabilities including voice, chat, messaging, and self-service tools, with a focus on usability, scalability, and performance Drive the adoption of AI and automation technologies (e.g., virtual assistants, intelligent routing, speech analytics) to improve service efficiency and personalization Collaborate with engineering, architecture, and infrastructure teams to ensure technical feasibility, security, and compliance across all product initiatives Partner with operations, customer service, and business stakeholders to gather requirements, prioritize features, and ensure product-market fit Oversee platform modernization efforts, including cloud migration, vendor selection, and integration of CRM and workforce management systems Define and monitor key performance indicators (KPIs) such as CSAT, NPS, first contact resolution (FCR), average handle time (AHT), and platform uptime Lead cross-functional product teams, providing mentorship, performance management, and career development for product managers and analysts Establish governance processes for intake, prioritization, and change management across the contact center product portfolio Champion customer-centric design and ensure that agent and customer experiences are intuitive, efficient, and consistent across channels Communicate product strategy, progress, and outcomes to executive leadership and contribute to enterprise-wide digital transformation initiatives Manage vendor relationships and contracts related to contact center platforms and tools, ensuring alignment with product goals and service-level expectations. Qualifications 15+ years in product management and enterprise technology leadership. Proven success leading large-scale platform implementations and product portfolios. Deep expertise in contact center technologies and service operations. Strong technical fluency in cloud platforms, Data, CRM, APIs, and AI/ML applications. Bachelor’s degree required; MBA or technical master’s preferred. Preferred Skills Software Engineering background and experience Strategic thinker with a customer-first mindset and strong business acumen Excellent communicator and influencer across technical and non-technical audiences Experience in regulated industries (healthcare, insurance, Finance) Familiarity with platforms like Genesys, Cisco, AWS Connect, Salesforce If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 200,500 - 334,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Manage complex provider contracts, develop provider relationships, and analyze financial impacts to support network strategies. | Requires 3+ years in managed care contracting, experience with complex reimbursement models, and strong relationship management skills. | The job profile for this position is Provider Contracting Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. WORK LOCATION: Walnut Creek, CA Will support the Walnut Creek, CA market; person will need to live in the local area: Walnut Creek, Oakland, Berkeley, San Ramon, Concord, Pleasant Hill, CA areas are preferred The Manager, Provider Contracting Network Management serves as an integral member of the Provider Contracting Team and reports to the VP, Network Management. This role assists in developing the strategic direction and management of the day to day contracting and network management activities for a local given territory. DUTIES AND RESPONSIBILITIES • Manages complex contracting and negotiations for fee for service, capitation, and other value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups). • Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy. • Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service. • Contributes to the development of alternative network initiatives. Supports and provides direction to develop network analytics required for the network solution. • Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position. • Creates and manages initiatives that improve total medical cost and quality. • Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives. • Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms. • Creates healthcare provider agreements that meet internal operational standards and external provider expectations. Ensures the accurate implementation, and administration through matrix partners. • Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues. • Manages key provider relationships and is accountable for critical interface with providers and business staff. • Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape. • Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance. • May provide guidance or expertise to less experienced specialists. POSITION REQUIREMENTS • Should possess a bachelor’s degree; preferably in the areas of Finance, Economics, Healthcare or Business related. Significant industry experience will be considered in lieu of a bachelor’s degree. MBA or MHA preferred. • 3+ years Managed Care contracting and negotiating experience involving complex delivery systems and organizations required. • Experience in developing and managing key provider relationships • Knowledge of complex reimbursement methodologies, including incentive based models strongly preferred. • Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners. • Intimate understanding and experience with hospital, managed care, and provider business models. • Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization. • The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations. • Customer centric and interpersonal skills are required. • Demonstrates an ability to maneuver effectively in a changing environment. • Superior problem solving, decision-making, negotiating skills, contract language and financial acumen. • Knowledge and use of Microsoft Office tools. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 106,400 - 177,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead strategic healthcare partnerships, develop and execute strategies, and influence decision-making at senior levels. | Minimum 10+ years in healthcare business units, expertise in infusion pharmacy or related fields, strong stakeholder collaboration, and operational problem-solving skills. | As a senior leader shaping high-impact partnerships across the infusion and specialty therapy ecosystem, you will drive strategic outcomes, strengthen operational performance, and elevate the value we deliver to health system partners. This role blends strategic influence, relationship leadership, and operational excellence to accelerate growth and enhance client success in a complex, fast-evolving healthcare landscape. Responsibilities Lead strategic client partnerships to improve revenue, profitability, and patient-centered outcomes across infusion and specialty therapy programs. Develop and execute partnership strategies aligned with long-term organizational goals and health system objectives. Serve as a trusted advisor to executive leadership on partnership structures, value optimization, and strategic decision-making. Strengthen operational performance through collaboration with Finance, Admissions, Pharmacy, and Revenue Cycle teams. Guide joint go-to-market strategies and oversee successful execution across partner organizations. Establish and monitor KPIs, dashboards, and quarterly review processes to measure impact, ROI, and partnership success. Build strong relationships with health system leaders to ensure alignment, engagement, and cross-departmental support. Support development and negotiation of client agreements to maximize value for all parties. Participate in annual budget planning and ensure financial performance aligns with expectations. Required Qualifications Minimum 10+ years of experience in healthcare business units, joint ventures, network development, or business development. Expertise in infusion pharmacy, specialty pharmacy, home infusion, or alternate site of care. Strong understanding of reimbursement models, referral generation, and payor strategies. Proven ability to collaborate with senior stakeholders and influence decision-making across complex organizations. Excellent communication, relationship-building, and operational problem-solving skills. Proficiency in Microsoft Office and related business systems. Preferred Qualifications Bachelor’s degree. Advanced degree (MBA, MHA, PharmD) preferred. Experience in scaling health system-based service lines or business units. Preferred location is Pittsburg, Orlando, or Remote If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 176,300 - 293,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Build and maintain relationships with healthcare providers, support patient transitions, and collaborate with internal teams to meet sales and organizational goals. | Requires 4+ years in healthcare or pharmaceutical sales, excellent communication skills, proficiency in Microsoft Office, and willingness to travel. | As a key contributor to our growth strategy, you will build strong relationships with healthcare providers, expand referral opportunities, and support patients transitioning into our specialty pharmacy services. You will bring energy, professionalism, and strategic focus to achieving quarterly performance goals while ensuring an exceptional experience for both patients and partners. Responsibilities Drive sales effectiveness within the assigned territory to meet or exceed individual and team goals. Support the transition of patients to the pharmacy by facilitating communication and providing timely information. Utilize CRM and company tools to identify priority accounts, optimize referral potential, and document account activity. Maintain a consistent call cycle to ensure proactive follow-up, detailed communication, and effective account management. Collaborate with Operations and internal teams to deliver clear, coordinated messaging to offices and patient partners. Build relationships with pharmaceutical partners to enhance collaboration and product knowledge. Assist with gathering required documentation, navigating benefit information, and communicating with physician offices. Manage regional budget responsibilities, ensuring efficient planning and adherence to guidelines. Participate in sales meetings, training sessions, conventions, and in-services as scheduled by Sales Leadership. Report competitive insights, territory issues, and market changes to Sales Leadership. Support additional duties as assigned to meet departmental and organizational objectives. Required Qualifications High school diploma or equivalent. Bachelor’s degree plus 4+ years of relevant experience in pharmaceutical, specialty pharmacy, or healthcare sales. May substitute bachelor’s degree with 8+ years of relevant experience. Preferred Qualifications Strong communication skills, both written and verbal. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to analyze and interpret territory reports. Knowledge of specialty pharmacy, IVIG, neurology, immunology, and transplant therapies. Highly motivated, adaptable, and able to manage multiple priorities. Willingness to travel as needed. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is also anticipated to be eligible to participate in an incentive compensation plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Oversee daily intake operations, develop team capabilities, and ensure compliance with standards to enhance patient experience. | Experience in intake operations or healthcare administration, strong leadership and organizational skills, proficiency with workflow systems. | As the Supervisor of Intake Operations, you will guide a high‑performing team that supports patient access and operational excellence. You will oversee daily workflows, develop team capabilities, and ensure intake processes run smoothly, efficiently, and in alignment with organizational goals. Your leadership will help create a supportive, service‑focused environment that enhances the patient experience and strengthens overall performance. Responsibilities Supervise daily intake operations by assigning tasks, supporting staff, monitoring outcomes, and reporting key updates to leadership. Maintain expertise across functional areas, including onboarding, insurance verification, authorization, patient advocacy, and support services. Develop work schedules, implement departmental guidelines, conduct staff meetings, and communicate updates related to processes and contracts. Lead recruitment, hiring, onboarding, training, and competency development to maintain a skilled and engaged workforce. Monitor team performance, provide coaching, conduct evaluations, and recommend corrective action when needed. Ensure productivity goals, regulatory requirements, and accreditation standards are consistently met. Serve as a resource for intake personnel, addressing questions and supporting problem resolution. Model organizational competencies and behaviors in all interactions and leadership activities. Required Qualifications Experience in intake operations, healthcare administration, or related supervisory roles. Strong leadership, communication, and organizational skills. Ability to manage multiple priorities and support team success in a fast‑paced environment. Proficiency with Microsoft Office and related workflow systems. Preferred Qualifications Healthcare or pharmacy operations experience. Experience with accreditation standards and process improvement initiatives. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 60,300 - 100,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Build relationships with healthcare providers, support patient transitions, and collaborate with internal teams to meet sales and organizational goals. | Requires 4+ years in healthcare or pharmaceutical sales, strong communication skills, and ability to manage multiple priorities. | As a key contributor to our growth strategy, you will build strong relationships with healthcare providers, expand referral opportunities, and support patients transitioning into our specialty pharmacy services. You will bring energy, professionalism, and strategic focus to achieving quarterly performance goals while ensuring an exceptional experience for both patients and partners. Responsibilities Drive sales effectiveness within the assigned territory to meet or exceed individual and team goals. Support the transition of patients to the pharmacy by facilitating communication and providing timely information. Utilize CRM and company tools to identify priority accounts, optimize referral potential, and document account activity. Maintain a consistent call cycle to ensure proactive follow-up, detailed communication, and effective account management. Collaborate with Operations and internal teams to deliver clear, coordinated messaging to offices and patient partners. Build relationships with pharmaceutical partners to enhance collaboration and product knowledge. Assist with gathering required documentation, navigating benefit information, and communicating with physician offices. Manage regional budget responsibilities, ensuring efficient planning and adherence to guidelines. Participate in sales meetings, training sessions, conventions, and in-services as scheduled by Sales Leadership. Report competitive insights, territory issues, and market changes to Sales Leadership. Support additional duties as assigned to meet departmental and organizational objectives. Required Qualifications High school diploma or equivalent. Bachelor’s degree plus 4+ years of relevant experience in pharmaceutical, specialty pharmacy, or healthcare sales. May substitute bachelor’s degree with 8+ years of relevant experience. Preferred Qualifications Strong communication skills, both written and verbal. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to analyze and interpret territory reports. Knowledge of specialty pharmacy, IVIG, neurology, immunology, and transplant therapies. Highly motivated, adaptable, and able to manage multiple priorities. Willingness to travel as needed. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is also anticipated to be eligible to participate in an incentive compensation plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Drive growth in specialty pharmacy by expanding hospital and health system partnerships, managing healthcare accounts, and collaborating across teams. | Minimum 4+ years in healthcare sales or related field, knowledge of pharmacy operations, excellent communication and strategic skills, ability to travel. | As a key leader driving growth in our specialty pharmacy and home infusion business, you will cultivate high-impact partnerships, expand our presence in hospital and health system markets, and accelerate meaningful outcomes for patients and providers. Your work will shape strategic market expansion while strengthening trusted relationships with complex healthcare organizations. Responsibilities Drive strategic sales growth by expanding market presence within hospitals and health systems and deepening relationships to maximize long-term value. Identify, qualify, and pursue high-potential opportunities, optimizing referral pathways and payor mix across assigned territories. Achieve quarterly and annual growth goals through focused sales planning, effective pipeline management, and disciplined execution. Maintain strong account management practices, including consistent follow-ups, documented call cycles, and detailed CRM updates. Collaborate closely with Operations, Customer Success, and cross-functional teams to ensure aligned communication and exceptional client experience. Provide insights on market developments, competitor activity, and customer needs, shaping strategic initiatives and continuous improvement. Represent the organization at conferences, trainings, and industry events, serving as a knowledgeable advocate for our specialty pharmacy solutions. Plan and manage territory budgets responsibly while completing timely reporting. Required Qualifications Minimum 4+ years of experience in specialty pharmacy, healthcare sales, pharmaceutical sales, or related field. Demonstrated success in building and managing complex healthcare accounts. Strong knowledge of specialty pharmacy operations and health system dynamics. Excellent communication, problem-solving, and strategic relationship-building skills. Proficiency using CRM tools (e.g., Salesforce) and Microsoft Office Suite. Ability to travel 50% or more nationally. Preferred Qualifications Bachelor’s degree. Experience in business development within hospital or health system specialty pharmacy programs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is also anticipated to be eligible to participate in an incentive compensation plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Support revenue-cycle data accuracy, validate payer configurations, and contribute to process improvements in a healthcare billing context. | Experience with data entry, revenue cycle workflows, proficiency in Microsoft 365, and strong analytical skills. | The job profile for this position is Financial Operations Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. As a Business Unit Specialist, you will help ensure the accuracy and integrity of revenue‑cycle related data within the patient management system. You will support operational excellence by coding inventory, validating payer configurations, and maintaining contract and fee‑schedule setups. Your work will strengthen billing accuracy, streamline processes, and enhance the overall performance of business operations. Responsibilities Set up and maintain revenue‑cycle files in the patient management system, ensuring accuracy and consistency across all data elements. Load, validate, and update payer configurations, including contracts, reimbursement structures, and fee schedules. Code and maintain inventory records to support billing and operational workflows. Collaborate with internal teams to resolve discrepancies, improve processes, and support project initiatives. Assist with special projects and system updates as assigned. Ensure documentation integrity and maintain organized, accurate records. Contribute to process improvement efforts by identifying trends and recommending solutions. Required Qualifications Experience with data entry, revenue cycle workflows, or billing operations. Proficiency in Microsoft 365. Strong analytical and problem‑solving skills. Ability to work independently with strong attention to detail. Preferred Qualifications Knowledge of home infusion operations or medical billing practices. Familiarity with payer reimbursement rules and fee‑schedule setup. Strong communication skills and ability to collaborate across teams. Project management experience. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 23 - 39 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Transform complex data into insights, collaborate across teams, and develop dashboards to support organizational growth. | Bachelor's in a related field, advanced Excel and Power BI skills, SQL proficiency, ability to interpret data and communicate insights. | As a Business Analyst, you will play a key role in transforming complex data into clear insights that guide strategic decisions. You will collaborate across teams, analyze trends, and deliver reporting tools that strengthen performance and support organizational growth. Responsibilities Collaborate with IT, Finance, and Business Administration to understand key performance drivers and incorporate reporting needs into projects. Promote a collaborative, customer-focused approach when partnering with internal and external stakeholders. Work with sales and operations teams to evaluate business processes and recommend improvements. Create executive-level presentation materials summarizing project findings and key metrics. Extract, analyze, and interpret operational and financial datasets to identify trends and root-cause drivers. Prepare accurate reporting metrics and ensure timely delivery of scheduled reports. Develop, maintain, and deploy Power BI dashboards supporting operational and sales teams. Reconcile data across systems and identify discrepancies to improve reporting accuracy. Required Qualifications Bachelor’s degree in Information Systems, Computer Science, Finance, Economics, or related field. Advanced Excel and Power BI skills. Proficiency with Microsoft Office, including spreadsheet applications. SQL skills. Preferred Qualifications Ability to interpret complex data and present insights for executive audiences. Strong communication, analytical, and problem‑solving skills. Ability to manage multiple projects independently. Experience collaborating with cross-functional teams. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,200 - 125,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead specialty pharmacy programs focusing on operational excellence, financial outcomes, and clinical quality. | Over 8 years of leadership in infusion operations with expertise in accreditation, revenue cycle, and payer strategies. | As a strategic leader in Specialty Pharmacy, you will shape high-performing Specialty Pharmacy Management Services programs by driving operational excellence, strengthening financial outcomes, and elevating clinical quality for partners nationwide. This role blends deep specialty pharmacy expertise, collaborative leadership, and a passion for transforming patient access and experience in a rapidly evolving healthcare environment. Responsibilities Serve as the organization’s expert on specialty pharmacy, accreditation standards, and compliance best practices. Strengthen internal and client-facing teams through education on workflows including benefits verification, prior authorization, patient counseling, and clinical support. Drive financial performance by optimizing revenue cycle processes, reducing leakage, and improving reimbursement outcomes. Provide strategic guidance on 340B capture models, payer engagement, and manufacturer collaboration. Support development of innovative service offerings and go-to-market strategies in partnership with product and commercial teams. Participate in client presentations and solution design efforts, ensuring offerings align with clinical, operational, and financial goals. Required Qualifications Minimum 8+ years of progressive leadership experience in infusion operations. Expertise in accreditation standards, patient access workflows, and revenue cycle management. Strong understanding of 340B program requirements and optimization strategies. Exceptional communication skills with proven ability to influence leaders and clients. Preferred Qualifications Bachelor’s degree. Advanced degree (MBA, MHA, PharmD) preferred. Experience supporting payer or provider-based specialty pharmacy programs and scaling operational models. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 117,800 - 196,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Support healthcare providers and patients through sales, communication, and collaboration to expand referral opportunities and ensure excellent service. | High school diploma or higher, 4+ years in healthcare or pharmaceutical sales, strong communication skills, proficiency in Microsoft Office, ability to analyze reports, willingness to travel. | As a key contributor to our growth strategy, you will build strong relationships with healthcare providers, expand referral opportunities, and support patients transitioning into our specialty pharmacy services. You will bring energy, professionalism, and strategic focus to achieving quarterly performance goals while ensuring an exceptional experience for both patients and partners. Responsibilities Drive sales effectiveness within the assigned territory to meet or exceed individual and team goals. Support the transition of patients to the pharmacy by facilitating communication and providing timely information. Utilize CRM and company tools to identify priority accounts, optimize referral potential, and document account activity. Maintain a consistent call cycle to ensure proactive follow-up, detailed communication, and effective account management. Collaborate with Operations and internal teams to deliver clear, coordinated messaging to offices and patient partners. Build relationships with pharmaceutical partners to enhance collaboration and product knowledge. Assist with gathering required documentation, navigating benefit information, and communicating with physician offices. Manage regional budget responsibilities, ensuring efficient planning and adherence to guidelines. Participate in sales meetings, training sessions, conventions, and in-services as scheduled by Sales Leadership. Report competitive insights, territory issues, and market changes to Sales Leadership. Support additional duties as assigned to meet departmental and organizational objectives. Required Qualifications High school diploma or equivalent. Bachelor’s degree plus 4+ years of relevant experience in pharmaceutical, specialty pharmacy, or healthcare sales. May substitute bachelor’s degree with 8+ years of relevant experience. Preferred Qualifications Strong communication skills, both written and verbal. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to analyze and interpret territory reports. Knowledge of specialty pharmacy, IVIG, neurology, immunology, and transplant therapies. Highly motivated, adaptable, and able to manage multiple priorities. Willingness to travel as needed. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is also anticipated to be eligible to participate in an incentive compensation plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead strategic product development and implementation for pharmacy and medical benefit solutions, ensuring compliance, operational excellence, and client satisfaction. | Extensive experience in pharmacy benefit management, product lifecycle management, and regulatory standards, with a pharmacy or clinical background. | The job profile for this position is Clinical Program Principal, which is a Band 5 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Principal roles leads strategic product development and innovation for the Coverage Review Organization (CRO), driving execution of coverage review solutions across pharmacy and medical benefit management. This role blends product management and implementation strategy to deliver seamless experiences for health plan partners and members, ensuring compliance, operational excellence, and client satisfaction. The position influences enterprise transformation, staying ahead of market trends, regulatory changes, and technology to maintain competitive, innovative strategies. It requires close collaboration with Pharmacy Benefit Services (PBS) product and clinical teams to co-create solutions, integrate clinical insights, and ensure excellence throughout the product lifecycle. Key Responsibilities Define and execute product vision, strategy, and roadmap aligned with enterprise objectives and regulatory requirements. Lead and support the end-to-end product lifecycle activities, including ideation, design, enhancements, and performance monitoring. Utilize market insights, client feedback, and operational data to inform product innovation and continuous improvement. Establish success metrics and KPIs for product performance and refine based on outcomes. Oversee implementation of new products and enhancements across CRO, ensuring readiness of systems, workflows, and teams. Develop structured implementation plans integrating compliance standards and client-specific requirements. Partner with cross-functional teams (Operations, IT, Compliance, Clinical) to ensure timely and accurate delivery of solutions. Serve as the primary escalation point for client readiness issues, driving resolution and maintaining strong relationships. Influence long-term product roadmap decisions impacting pharmacy and medical drug authorization processes. Represent CRO in enterprise forums, advocating for operational needs and client priorities. Stay abreast of industry trends, emerging technologies, and best practices. Conduct competitive analysis to ensure products are differentiated and deliver maximum value. Qualifications Bachelor’s degree in Pharmacy, Pharm.D. preferred, with current active U.S. Pharmacist License Minimum of 10+ years in product management, client implementation and operations leadership within pharmacy benefit management. Experience in Regulated Markets/CMS/Medicare/Medicaid Proven track record of delivering complex product solutions and driving operational readiness at scale. Strong knowledge of pharmacy and medical drug authorization processes, compliance standards, and payer/provider dynamics. Exceptional leadership, communication, and stakeholder management skills. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 141,500 - 235,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead product development, define strategy, and collaborate across teams to deliver consumer-facing digital health products. | Minimum 3 years managing software products, experience with Agile teams, strong communication skills, and ability to synthesize research and data. | You’ll join a team that is reinventing how millions of people experience health and vitality. As a Digital Product Owner, you will help shape bold, human‑centered solutions that support our Pharmacy lines of business. You’ll guide teams across design, engineering, research, strategy, and analytics to build digital products that are reusable, scalable, and intuitive—across desktop, mobile web, and mobile apps. If you’re energized by solving meaningful problems, influencing product direction, and creating value for people and the business, this is the place to grow. Responsibilities (Outcome‑Focused & Strategic) Product Vision & Strategy Champion a clear product vision and roadmap that advances customer well‑being and business priorities. Use research and insights to define opportunities, shape outcomes, and guide decision making. Share ground‑level learning with strategy partners to influence future direction and product evolution. Execution & Delivery Leadership Lead day‑to‑day product development with engineering, design, and cross‑functional partners. Maintain an organized, prioritized backlog that reflects customer needs, compliance requirements, and strategic goals. Translate complex problem statements into user stories with clear acceptance criteria and measurable success metrics. Drive the successful delivery of MVPs, features, and epics that create meaningful and iterative value. Problem Solving & Product Health Use data to identify opportunities, validate outcomes, and guide continuous improvement. Proactively remove blockers—technical, operational, or organizational—to keep teams moving forward. Ensure product quality and longevity by balancing new enhancements with ongoing tech‑health needs and reducing technical debt. Leadership & Collaboration Serve as a connector across compliance, legal, cyber, sales, marketing, operations, and more to align priorities and accelerate progress. Communicate complex information in a clear, concise, and audience‑appropriate way. Mentor new Product Owners and share best practices to strengthen our product culture. Help teams focus, navigate difficult discussions, and balance strategic and tactical needs. Qualifications Required Minimum 3 years of professional experience managing software products through launch and iteration. Experience working with Agile development teams to build high‑quality consumer‑facing products. Ability to synthesize research, customer insights, and data to solve problems and define clear opportunities. Strong communication and relationship‑building skills across technical and non‑technical groups. Ability to lead cross‑functional teams, manage priorities, and navigate competing interests with empathy and clarity. Preferred Bachelor’s degree in a related field (preferred, not required). Experience with human‑centered design practices. Familiarity with agility tools (e.g., Jira) and product performance metrics. Experience mentoring others or developing team capabilities. Demonstrated comfort incubating new ideas, testing hypotheses, and iterating quickly. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 116,800 - 194,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Leading strategic initiatives, defining scope, and collaborating with stakeholders to implement and optimize EHR systems and healthcare programs. | Extensive experience in program management, healthcare insurance, and EHR platforms, with strong leadership and strategic planning skills. | The job profile for this position is Program Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Senior Program Manager (Business Architect) We are seeking a dynamic healthcare professional to drive innovation in utilization management (UM) and Electronic Health Record (EHR) strategy. A key focus of this role is the implementation and optimization of EHR platforms to enable bi-directional data exchange and support Cigna’s strategic business objectives. As Senior Program Manager (Business Architect), you will lead project work and strategic decision-making to lower costs, mobilize EHR data with providers, and ensure compliance with privacy and security standards. Your responsibilities span defining strategic intent, building business cases, collaborating with IT and clinical teams, developing go-to-market strategies, and educating delivery teams on capability needs. Key Responsibilities: Define strategic intent, scope, product strategy, risks, and benefits in collaboration with matrix partners. Build lean business cases by partnering with multiple stakeholders across the organization. Specify operating models and clarify business functions for solution delivery. Assess existing capabilities and gather requirements for new capabilities. Facilitate cost estimation process and identify operational impacts. Develop Go-To-Market strategies: pricing, performance guarantees, client elections, marketing, reporting, and timing. Facilitate leadership decisions to rank new opportunities against an existing prioritized backlog. Educate delivery teams on strategic intent, scope, and capability needs. Stay engaged in execution to ensure strategic intent is achieved; assist in facilitating decisions and resolving key issues/risks. Monitor timeliness of execution and value realization along the targeted benefits schedule. EHR Platform-Specific Responsibilities: Lead integration and optimization efforts for Epic Payer Platform and other EHR systems. Collaborate with IT and clinical teams to ensure seamless data exchange between payer and provider systems. Analyze workflows and recommend improvement opportunities across the enterprise by leveraging EHR capabilities. Oversee implementation of new features or modules within EHR platforms to meet business requirements. Ensure compliance with data privacy and security standards during implementation. Train and support stakeholders on EHR platform functionalities relevant to payer operations. Partner with business leads to monitor project performance and troubleshoot issues. Qualifications & Competencies: Bachelor’s degree required; master’s degree (MBA, MHA, MPH) preferred. 5+ years’ experience as a Program Manager, Business Analyst or Business Architect. Healthcare insurance experience is highly preferred. Demonstrated hands-on experience with Electronic Health Records (EHR) platforms like Epic, Oracle Cerner, Athena, etc. highly preferred. Experience implementing clinical programs (utilization management, level/site of care). Experience with process modeling tools (IBM Blueworks Live, MS Visio). Agile/Project Management certification (PMI, CSM, SAFe) or Six Sigma preferred. Proficient in Microsoft Office. Strong business acumen and ability to quickly learn new business areas. Excellent verbal, written, and presentation skills. Ability to lead and influence in direct and matrixed environments. Self-directed, results-driven, and comfortable with ambiguity and change. Some travel required (10%). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 113,600 - 189,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Leading licensing initiatives, designing compliance workflows, interpreting regulations, building partnerships with agencies, monitoring trends, and reporting to leadership. | Requires 5+ years in licensing or compliance, managing projects and audits, with strong analytical, communication, and leadership skills. | Drive Compliance Excellence and Shape the Future Join a team that thrives on ambition and compassion. As a Senior Compliance Analyst, you’ll play a pivotal role in safeguarding our organization’s integrity while influencing strategies that keep us ahead of regulatory changes. This is your opportunity to lead initiatives that matter—ensuring compliance isn’t just a requirement but a competitive advantage. Responsibilities" In this role, you’ll make a measurable impact by: Leading strategic licensing initiatives that enable business growth while meeting regulatory standards. Designing and improving compliance workflows to create efficient, scalable processes. Interpreting and applying complex regulations to guide organizational decisions and minimize risk. Building strong partnerships with regulatory agencies and internal leaders to foster trust and transparency. Monitoring regulatory trends and advising senior leadership on proactive strategies. Delivering actionable insights through clear, data-driven compliance reports that inform executive decisions. Required Qualifications? High School Diploma or GED. 5+ years of experience in licensing, regulatory compliance, or contract management. Proven ability to manage complex licensing projects and regulatory audits. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent communication and leadership abilities. Proficiency in Microsoft Office and compliance management systems. Preferred Qualifications Bachelor’s degree in Business, Law, Compliance, or related field. Advanced degree or industry-specific expertise (e.g., pharmaceuticals). Knowledge of federal and state regulatory frameworks. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,800 - 104,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead and manage a team responsible for pharmacy licensure compliance, ensuring timely filings, developing reports, maintaining records, and collaborating with internal and external partners. | Bachelor’s degree with 8+ years of relevant regulatory/compliance experience, prior management experience, and understanding of pharmacy processes. | The job profile for this position is Legal Compliance Senior Manager, which is a Band 4 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Leads team of Analysts with full responsibility for team output including compliance to licensure regulations and associated reporting activity. Implements protocols for license management and record keeping regarding healthcare licensure requirements. Provides guidance to team on impact of regulatory changes may affect licensure and documentation. Ensures short to medium term outputs are timely and accurate while also planning for long term outputs. Manages workforce planning and recruitment activities. Serves as a point of escalation for the team and ensures that regulatory information is communicated to all team members. Internally interfaces with Pharmacy Compliance, State Regulatory Affairs, Pharmacy Practice, Accreditations, the Office of the Corporate Secretary and other teams. Collaborates with business partners on pharmacy projects impacting licensure and insures that related material changes are reported appropriately. Manages licensure projects related to material changes. Provides input to corporate projects with impact on pharmacy licensure. Externally interfaces with appropriate regulatory agencies. Experience: Manage a team of 2 Analysts responsible for pharmacy licensure and reports Ensure that all required filings and renewals are timely Develop customized reports that meet business needs related to pharmacy licensure Update and maintain, and ensure team updates and maintains, current information in applicable internal databases and tracking tools. Ensure consistent use of the tools and implement improvements to support Enterprise Compliance goals and priorities. Provide input to enterprise projects that impact licensure. Develop and maintain strong working relationships with internal partners including Government Affairs, Regulatory, Pharmacy Compliance, Pharmacy Practice, Accreditations, etc. Develop and maintain good working relationships with external regulatory points of contact Develop and maintain a strong working knowledge of Cigna's pharmacies and license requirements Draft team policies and procedures and ensure P&Ps remain current Maintain license discipline records and manage responses and notifications as applicable Manage quality of the team’s output, including addressing data errors and providing quality checks Assess compliance risk issues within organization, take appropriate actions to resolve, and escalate issues when necessary. Qualifications: Bachelor’s Degree or equivalent with 8 plus years of relevant experience required. Must have regulatory/compliance experience and understand home delivery and specialty pharmacy processes. Prior people management experience is required. Possesses strong analytical, problem solving, research and organizational skills. Proven ability to innovate. Experience working in a large, highly matrixed organization. Strong decision-making skills. Demonstrated strong sense of urgency and perseverance. Demonstrated ability to multi-task and reprioritize deliverables independently. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 126,800 - 211,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Translate business priorities into actionable deliverables, support prioritization, and enable value realization across delivery initiatives. | Experience in technical support, data analysis, cross-functional collaboration, and familiarity with delivery frameworks and project management. | The job profile for this position is Business Analysis Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. OVERVIEW We are seeking a strategic, analytical contributor to join the Platform & Delivery Efficiency Team as a Workstream Analyst. This role is pivotal in translating business priorities into clear, actionable deliverables, supporting prioritization, and enabling value realization across delivery strategy and CDP initiatives. WHAT YOU’LL BE DOING Partner with business leaders and stakeholders to translate strategic priorities into actionable deliverables. Document the ask, goals, requirements, measurable outcomes, and success criteria for each initiative. Provide analysis to support prioritization, value realization, and trade-off decisions. Identify and align with cross-functional teams required to deliver on strategic deliverables. Ensure delivery teams have clarity on scope, success criteria, and expected outcomes. Support intake of new requests and facilitate review and prioritization in Steerco forums. Participate as a member of the delivery team, adding clarity and a path forward when requirements change or blockers arise. Funnel shovel-ready work to delivery teams for estimation and scheduling/resource alignment. Track progress and support reporting on KPIs and value delivery. RELEVANT SKILLSET Hands‑on marketing technology experience with tools such as CDPs, ESPs, marketing automation platforms, or campaign orchestration systems preferred. Proven ability to map MarTech data flows, translate marketing requirements into technical specs, and support implementation or integration work. Experience in strategy, portfolio analysis, or business analysis within a cross-functional environment. Demonstrated ability to translate business strategy into actionable plans and measurable outcomes. Strong analytical skills; able to assess value, prioritize initiatives, and support trade-off decisions. Excellent communication and stakeholder management skills. Experience developing and maintaining roadmaps and dashboards. Ability to work collaboratively across teams and influence without direct authority. Familiarity with delivery frameworks, project management tools, and value realization methodologies. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,200 - 125,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.