The Cigna Group

Drive strategic alignment, operational leadership, and executive communication for technology initiatives, serving as a trusted advisor to senior leadership. | Bachelor’s degree in Business, Finance, or related field; 3-6 years in strategy, consulting, or tech operations; strong analytical, communication, and organizational skills. | The job profile for this position is Architecture Senior Manager, which is a Band 4 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Role Overview This hybrid position blends analytical rigor with executive partnership. As a trusted advisor and operational partner to the SVP, you will drive strategic planning, performance insights, and cross-functional alignment across technology initiatives. This role is ideal for individuals who excel at the intersection of data-driven strategy and executive-level influence. Key Traits and Skills for Success Analytical Thinking: Ability to synthesize complex data into actionable insights for strategic decision-making. Exceptional Communication: Strong written and verbal skills to bridge technical and business perspectives. Executive Presence: Professionalism and confidence to represent the CIO effectively. Problem-Solving: Skilled at resolving conflicts and addressing operational challenges. Emotional Intelligence: Ability to foster collaboration and understand team dynamics. Core Responsibilities Strategic Alignment Communicate the CIO’s priorities and ensure alignment with enterprise objectives. Monitor progress on high-impact initiatives, escalate issues, and maintain accountability. Facilitate informed decision-making through data-driven insights and cross-team synthesis. Operational Leadership (Primary Focus) Streamline processes to eliminate inefficiencies and enhance team workflows. Improve governance and operational frameworks for technology programs. Communications & Stakeholder Engagement Act as a liaison for enterprise initiatives spanning multiple leadership teams. Develop clear, compelling communications including memos, reports, and presentations. Team & Culture Building Champion a positive, collaborative culture within the USE-T department. Support change management efforts in partnership with the CIO. Chief of Staff Functions Serve as the SVP’s primary liaison with internal teams and external partners. Manage the SVP’s agenda, coordinate leadership meetings, and prepare briefing materials. Lead special projects such as organizational design, talent strategy, and vendor optimization. Executive Communications Create board-level presentations and executive updates articulating strategy and progress. Collaborate with HR and Communications on culture initiatives and talent programs. Qualifications Education: Bachelor’s degree in Business, Finance, Technology, or related field; MBA preferred. Experience: 3–6 years in strategy, consulting, or technology operations; prior executive-level exposure is a plus. Skills: Advanced analytical and financial modeling (Excel, Power BI/Tableau). Exceptional communication and storytelling for senior audiences. Strong organizational and project management capabilities. Ability to handle sensitive information with discretion. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 146,000 - 243,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Manage and lead enterprise-wide projects, coordinate cross-functional teams, and ensure successful delivery of initiatives. | Over 8 years of experience in program/project management, proven resource management, and strong communication skills. | Join our Strategic Delivery Office (SDO) leadership team and help shape the future of global technology delivery! We’re looking for an experienced leader to manage a team of project and delivery managers while driving complex, enterprise-wide initiatives that improve the colleague experience. Responsibilities: Lead and manage a team of delivery managers, including recruiting, onboarding, coaching, career development, and retention. Serve as Program/Project Manager for assigned initiatives, driving the full lifecycle of mid- to large-scale enterprise programs. Provide leadership across multiple delivery methodologies (Agile, Waterfall, Hybrid) and promote best practices and governance within the SDO. Collaborate with business and technology partners to implement cross-functional initiatives aligned with organizational goals. Champion an Agile mindset and partner with Global Intake, Planning & Delivery (GIPD) and Agile Delivery Teams to ensure delivery plans, roadmaps, and PI forecasts are documented and monitored. Build and manage detailed project plans, including milestones, priorities, dependencies, and sequencing. Identify, track, and mitigate risks, issues, and decisions; develop contingency plans as needed. Deliver transparent and accurate project status reporting to stakeholders and sponsors. Establish and maintain strong relationships with sponsors and key stakeholders; develop communication plans to meet stakeholder needs. Remove barriers to ensure successful attainment of project goals. Contribute to continuous improvement by reflecting on team performance and implementing changes to enhance effectiveness. Qualifications: 8+ years of program/project management experience leading complex, cross-functional initiatives. Proven experience managing resources, including recruiting and talent retention. Formal project management training or certifications preferred (e.g., PMP, Agile, SAFe). Ability to lead and influence in a matrixed environment. Strong business acumen and adaptability to new work. Excellent communication skills—verbal, written, and presentation—with stakeholders at all levels. Demonstrated ability to deliver results focused on improving colleague experience. Skilled in negotiation, problem-solving, and solution development. Strong collaboration and relationship-building capabilities. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 135,900 - 226,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Monitor and triage client requests and issues, ensure SLA adherence, communicate with clients and leadership, support process improvements and training. | Requires 1+ years experience, high school diploma (bachelor's preferred), strong communication, analytical problem solving, ERP and Microsoft Office experience, and ability to manage deadlines. | The job profile for this position is Operations Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Express Scripts is currently seeking an Operations Lead Analyst. The responsibilities of an Operations Lead Analyst include monitoring daily request execution, reporting, and issue triaging for one or more owned client(s) upon request. Identifying operational or productivity enhancements, barriers, and opportunities for configuration and workflows. The Sr. Operations Analyst will provide project and administrative support to leadership teams or Operations Advisors through escalation of issues, risks, and concerns as needed. Provides support to assigned projects by responding to inquiries or resolving complex issues using independent judgment, discretion, and general client knowledge. Routine communication of risk and status of owned clients and processes to leadership teams. RESPONSIBILITIES: Execution of client’s requests and inquiries in aligned to SLAs and other contractual terms. Monitor and triage of client issues aligned to SLAs and other contractual terms. Routine communication directly with client. Adherence to all organizational SOPs and Compliance standards; provide subject matter input as it relates to checklists and SOPs. Assist with operation input related to new process development; identification, research and resolution of operational issues; provide training and mentoring for new team members, off-shore and contingent employee resources. Comply with ESI document and retention requirements. Provide exceptional service to clients. Cross-functional collaboration & communication with necessary internal partners Clear and timely communication of issues and status to leadership teams.. Requirements intake and resolution of issues for client account management. IT systems issues, setup, and testing. Coordinate set-up and resolution of issues with Product teams. Issue resolution and documentation with Quality teams. Initiative engagements and client health updates. QUALIFICATIONS: High School Diploma or GED required. Bachelor's degree preferred. 1+ years of relevant experience. Preferred experience in PBM and benefit set-up knowledge. Microsoft Office required. Excellent verbal, written, and presentation skills. Strong analytical problem solving skills. Detailed oriented. Ability to manage and meet tight deadlines. Ability to adapt in a dynamic work environment and make independent decisions. Strong customer service focus. Experience with use of ERP systems. Experience with data input and reconciliation. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Respond to complex client service inquiries, manage non-routine problems, support client managers, deliver reports, and assist with training and policy documentation. | Bachelor's degree or equivalent experience, at least 12 months in a high client-interaction role preferably with Cigna Global Health Benefits, strong communication and project management skills, and proficiency with Microsoft Office and Salesforce. | The job profile for this position is Client Account Support Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The position is responsible for responding to complex service inquiries including post sale support for new and existing clients. Manage solving non-routine problems using independent judgment and discretion, and ensuring client satisfaction with products and the overall service experience. Coordinates with Client Managers to ensure service needs are met and potential problems are averted. This position will require consultative thinking when decisions are needed in real time and for brokers or clients. These decisions or explanations may include how benefits are administered across platforms, the intricacies of specific products and how our networks work. The person in this role must be able to balance capability with client desire and set expectations appropriately with new and existing clients. Role and Responsibilities Demonstrates thorough business knowledge about product and service offerings and supports rollout of organizational initiatives Responsible for resolving complex inquiries, delegated tasks, solving non-routine problems, and ensuring satisfaction with products and service for the Senior/Strategic Client Management team. Develops an individual relationship with and interacts directly with strategic clients and brokers, with guidance from Client Manager Travels alongside Client Manager to attend and present topics in internal and external client meetings Organizes and facilitates the WebEx for Client or Broker meetings Provides point of contact back up telephonic and email support for client manager Manage and deliver host of reports directly to clients and brokers. Assists with analytical assessments Provide response to emails and/or voice mails within 24 hours Compliance with all mandatory training to broaden knowledge base and gain expertise. Complete on time by deadlines and with expected passing requirements Will work as a Cigna Global Health Benefits broker advocate as an internal partner to support a high touch broker. Supports all ad hoc Client Management Salesforce.com reporting requests. Responsible for supporting the training and onboarding of associates. May lead initiatives and guidance for all lower level associates. This includes, training sessions for new processes and up training as needed to refresh current processes- as delegated by Team Leader or Director. May act as a technical resource that will create and maintain training materials. As a co-creator with Team Lead. Provides NA Project Team partnership/support with development and documentation of the new or updated policy and procedures for Client Management. Qualifications The ideal candidate will possess the following skills: Bachelor's degree preferred or equivalent work experience Demonstrated solid performance in a high interacting, client facing role for at least 12 months (preferably within Cigna Global Health Benefits). Possesses astute knowledge of Cigna Global products. Understands Cigna Healthcare's administrative processes and broad business objectives. Excellent verbal/written communication and data presentation skills. Thorough understanding of multiple software and system-based applications such as Microsoft Office database and spreadsheets (Excel, PowerPoint, Word, sales tracking systems). Demonstrated mastery of written and verbal communication skills and critical thinking Requires background or experience in marketing, account management, account service, sales, or other areas requiring significant client and customer interaction. Proven project management skills for designing, implementing and promoting health improvement strategies for clients. Demonstrates experience with Influencing, negotiating, organizational and prioritization competencies required to effectively communicate and interact with all levels and functions within the organization, and with external partners. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 55,300 - 92,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Tableau Developer will design, develop, and maintain standardized dashboards and visualizations to support data-driven decision-making. This role involves collaborating with business stakeholders to understand reporting needs and ensuring consistency in dashboard design. | Candidates must have proven experience in Tableau development and at least 5 years of healthcare analytics experience. Strong analytical skills and proficiency in SQL are also required, along with excellent communication and stakeholder management skills. | The job profile for this position is Business Analytics Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. POSITION SUMMARY We are seeking a highly skilled Tableau Developer to serve as Advisor responsible for designing, developing, and maintaining standardized dashboards and visualizations that support data-driven decision-making across the organization. This role will collaborate closely with business stakeholders to understand reporting needs, translate requirements into actionable insights, and ensure consistency and scalability in dashboard design. ESSENTIAL FUNCTIONS Develop and maintain Tableau dashboards and visualizations aligned with organizational standards. Partner with business units to gather requirements and translate them into effective data solutions. Ensure data accuracy, consistency, and performance optimization across all Tableau assets. Establish and promote best practices for dashboard design, data storytelling, and user experience. Collaborate with Analytics and IT teams to ensure seamless data integration and governance. QUALIFICATIONS Proven experience in Tableau development and dashboard design. 5+ years healthcare analytics experience. Experience with client facing reporting. Strong analytical skills with the ability to interpret complex data sets. Proficiency in SQL and data modeling concepts. Excellent communication and stakeholder management skills. Experience in a lead or senior analyst role preferred. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 96,000 - 160,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Drive strategic planning, operational leadership, and stakeholder engagement at an executive level within a technology-focused environment. | Bachelor's degree with 3-6 years in strategy, consulting, or technology operations, with strong analytical, communication, and organizational skills. | The job profile for this position is Architecture Senior Manager, which is a Band 4 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Role Overview This hybrid position blends analytical rigor with executive partnership. As a trusted advisor and operational partner to the SVP, you will drive strategic planning, performance insights, and cross-functional alignment across technology initiatives. This role is ideal for individuals who excel at the intersection of data-driven strategy and executive-level influence. Key Traits and Skills for Success Analytical Thinking: Ability to synthesize complex data into actionable insights for strategic decision-making. Exceptional Communication: Strong written and verbal skills to bridge technical and business perspectives. Executive Presence: Professionalism and confidence to represent the CIO effectively. Problem-Solving: Skilled at resolving conflicts and addressing operational challenges. Emotional Intelligence: Ability to foster collaboration and understand team dynamics. Core Responsibilities Strategic Alignment Communicate the CIO’s priorities and ensure alignment with enterprise objectives. Monitor progress on high-impact initiatives, escalate issues, and maintain accountability. Facilitate informed decision-making through data-driven insights and cross-team synthesis. Operational Leadership (Primary Focus) Streamline processes to eliminate inefficiencies and enhance team workflows. Improve governance and operational frameworks for technology programs. Communications & Stakeholder Engagement Act as a liaison for enterprise initiatives spanning multiple leadership teams. Develop clear, compelling communications including memos, reports, and presentations. Team & Culture Building Champion a positive, collaborative culture within the USE-T department. Support change management efforts in partnership with the CIO. Chief of Staff Functions Serve as the SVP’s primary liaison with internal teams and external partners. Manage the SVP’s agenda, coordinate leadership meetings, and prepare briefing materials. Lead special projects such as organizational design, talent strategy, and vendor optimization. Executive Communications Create board-level presentations and executive updates articulating strategy and progress. Collaborate with HR and Communications on culture initiatives and talent programs. Qualifications Education: Bachelor’s degree in Business, Finance, Technology, or related field; MBA preferred. Experience: 3–6 years in strategy, consulting, or technology operations; prior executive-level exposure is a plus. Skills: Advanced analytical and financial modeling (Excel, Power BI/Tableau). Exceptional communication and storytelling for senior audiences. Strong organizational and project management capabilities. Ability to handle sensitive information with discretion. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 146,000 - 243,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Design and deliver end-to-end full-stack business solutions, drive automation and CI/CD adoption, mentor team members, and engage with business partners to improve processes. | Bachelor's degree, 2+ years Agile, 3+ years object-oriented programming (Java, C++), 2+ years scripting (Python, Ruby), 2+ years Angular or React, experience with CI/CD, GIT, Jenkins, and familiarity with Big Data SQL and related tools. | Software Engineering Senior Advisor The Cigna Group Cigna is seeking exceptional Full-Stack Engineers to join our Data & Analytics organization. This role is responsible for delivering business solutions end-to-end—from understanding requirements to deploying software into production. We are looking for individuals who are fluent in key technologies, proficient in others, and eager to learn and add value. Critical attributes include ownership, accountability, and a passion for continuous improvement. As a Full-Stack Engineer, you will: Drive automation-first principles and foster continuous improvement. Champion the adoption of CI/CD tools and enhance toolsets and processes. Mentor team members to develop full-stack engineering capabilities. How You’ll Make an Impact Engage directly with business partners to minimize unnecessary meetings. Write modular, maintainable, and referenceable code. Independently design and architect solutions. Demonstrate fluency in core technologies and proficiency across multiple areas. Exhibit a strong desire to learn and innovate. Take ownership and accountability for deliverables. Apply sound judgment on automation opportunities. Simplify processes and solutions wherever possible. Maintain a quality-first mindset—ensuring both code and data integrity. Champion new ideas and calculated risk-taking. Qualifications Education: Bachelor’s degree in Engineering or Computer Science. Experience: 2+ years on Agile teams (Scrum or Kanban). 3+ years in object-oriented programming (C, C++, Java, Scala, etc.). 2+ years scripting (Python, Ruby, Perl, etc.). 2+ years with Angular or React. 1+ year working with Big Data SQL; experience with marquee clients is a plus. Technical Skills: Proficient in GIT and Jenkins. Strong troubleshooting and problem-solving abilities. Familiarity with BDD and TDD methodologies. Experience in CI/CD environments and collaboration with DevOps. Knowledge of Rally is a plus. Design experience with Hadoop, Teradata, Looker, Tableau, and Cognos/Atscale tools is a plus. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 127,400 - 212,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Claims Systems Configuration Associate will manage claims systems configuration within the claims adjudication engine and ensure data integrity and process optimization. They will also document application functionality and perform testing of configuration changes. | A high school diploma or GED is required, with a preference for an associate degree in a computer-related field. Candidates should have at least 2 years of claims and healthcare data experience, with preferred experience in medical claims systems configuration. | Ready to improve the health and vitality of those we serve? EviCore, a division of The Cigna Group is hiring a Claims System Configuration Associate. For this essential fast-paced claims systems role, you'll manage simple to complex claims systems configuration within the claims adjudication engine. The Claims Systems Configuration Associate will ensure data integrity, data security and process optimization for EviCore claims processing. In addition, they will perform documentation and development of application functionality and data configuration. Responsibilities: Configuration Associate will complete tasks with guidance (as needed) from mentor and/or Claims Configuration Supervisor Work from the Enterprise Jira platform utilizing project methodologies to maintain and upkeep tickets for claim system configuration requests Claims system configuration requests will include but are not limited to proprietary claim edits, industry standard claim edits, and benefit rules for all claim products and programs You'll review, coordinate, and outline claims system configuration changes to meet needed requirements Document configuration changes in Microsoft Excel checklist to confirm changes Test configuration changes to validate claims are processing based on requirements Utilize SQL queries to review configuration and claims data Make updates to configuration via Access database Run post-production review on claims to validate changes deployed to production are processing as expected Investigate claim processing to determine claim configuration root cause analysis Requirements: High school diploma or GED required, associate degree in a computer related field, preferred 2+ years of claims and health care data experience, required 1+ years of experience in medical claims systems configuration, preferred Experience running simple queries utilizing Microsoft SQL, preferred Experience in Microsoft Access database (including queries and data manipulation), preferred Proficient in Microsoft Excel (including pivot tables, charts and formulas), required Strong technical competence, proven critical thinking, and impeccable communication skills, required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 22 - 33 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Customer Service Associate Representative will answer inbound calls and chats from patients, assisting with various customer service issues. They are expected to resolve complaints and ensure patient satisfaction while adhering to call center metrics. | Candidates must have a high school diploma and at least one year of customer service experience, preferably in a call center. Strong communication skills and the ability to work independently in a fast-paced environment are essential. | The job profile for this position is Customer Service Associate Representative, which is a Band 1 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. SUMMARY MDLIVE is a telehealth company providing virtual care services for general health, primary care, behavioral health, and dermatology. We deliver extraordinary customer care by promptly and accurately responding to our patients concerns, reinforcing our benefits and services by connecting with our patients to establish long lasting relationships that will foster brand loyalty. To further our mission and making sure that the day-to-day activities of the company support those initiatives, we expect employees to: Deliver extraordinary customer service by responding to the patients’ questions or concerns in a timely manner via incoming call or incoming chat sessions. Develop and foster patient relationships on every interaction, building rapport from the start to the end of the call demonstrating that you value our patients. Document the necessary patient profile information and update the medical history with any relevant information as it pertains to the patient’s health. Ensure that all interactions foster patient satisfaction, effectiveness, proficiency, and quality We seek dedicated, compassionate, and empathetic Customer Service Associate Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center agent (Health Service Specialist) represents the company; our people make all the difference in our success. RESPONSIBILITIES Answer inbound calls/chats from patients, assisting with all customer service issues including registrations, consultations, prescription/pharmacy issues, billing concerns, collections, technical support, navigational assistance. An average of 40 – 50 calls/chats can be expected daily. Take calls back-to-back (or simultaneous chats) while toggling through several applications on multiple screens. Active listening and remaining customer-focused to meet tailored needs, providing positive outcomes for our patient's well-being. Available to attend 100% training (6 weeks) and the first 90 days of employment. Resolve customer complaints through independent problem-solving skills, resource utilization and one-call resolution. Understand and strive to meet or exceed call center metrics while providing accurate information to callers with a courteous and professional demeanor. Work in a highly customer-focused metrics-driven environment, which supports quality of service and compliances through policies & procedures. Ability to work in a fast-paced virtual health environment Ensures compliance with all relevant laws, policies, and HIPAA regulations Other duties as assigned QUALIFICATIONS High School diploma or equivalent 1 year customer service experience is required; call center experience is preferred. A dedicated workspace with no distractions is required. Intermediate proficiency in Microsoft Office Suite Strong organization skills, written, and verbal communication skills Empathetic and understanding while supporting patients varying needs Foster teamwork and partnership with cross-functional departments to resolve issues and improve patient experience. Ability to think outside of the box and demonstrate problem-solving skills Must have a strong written and verbal communication skills Must be able to read, write, and communicate fluently in English Detailed oriented and ability to type at least 25 wpm Must be self-directed and able to work independently with minimum supervision If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Manage operational performance and client relationships for specialty pharmacy accounts, collaborating across teams to drive growth and client satisfaction. | Requires 5+ years in healthcare/managed care with strong account management, strategic, financial, and communication skills. | The job profile for this position is Account Management (Non-IC) Lead Associate, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Account Manager (AM) will have responsibility for overall operational performance strategy and execution for Accredo Specialty Pharmacy clients within the Direct payer space. Primary responsibilities include development and execution of broad service strategy in support of medium and small PBMs and National Health Plans ; as well as persistency, membership growth, and earnings targets. The AM effectively manages business relationships, collaborates, and communicates across all product/operational lines to ensure that systems and processes are in place to meet client/customer needs, and drive efficiency for the organization, segment, and team. Role Components Support the organization to achieve operational excellence, growth, profitability, and persistency objectives through effective patient service oversight, account retention, and management strategies Effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience Maintains market/competitive knowledge on service trends and differentiators Effectively collaborates with the Account Executive (AE) on broad account retention, growth, and satisfaction strategies (multi-product/operational collaboration for operations, network, marketing, product, etc.) drives inclusion of patient installation, product and service partners where appropriate Collaborates with Account Executive on renewal activities, to include RFP involvement, service issues, PGs, CAPs, and implementations. Develop/maintain “trusted-advisor” relationships with clients and patients; by proactively engaging in needs and goals discussions, and then leverages Accredo's capabilities and services to differentiate Accredo from the competition Maintain in-depth knowledge of Accredo products/services across all product lines, benefit designs, access, patient care and outcomes reporting. Maintains current knowledge of Accredo operational effectiveness and can confidently and effectively articulate impacts for the client, and patients Lead in managing PG reporting requests to include analytics and presentation Develop/implement Upsell and margin strategies for target accounts to drive enrollment growth, network access and drug adds. Maintains basic understanding and conceptual application of underwriting principals, contracting and LOA process. Effectively leverages resources to fulfill client onsite needs, offers creative and effective solutions to drive optimal client outcomes and satisfaction while balancing patient/client cost Represents Accredo well in market based events, QBRs, on sites and over communications. Qualifications College Degree or a minimum of 5+ years equivalent related experience Proficient knowledge (min of 3+ years) in healthcare / managed care business; to include many or all of the following: product knowledge, underwriting principals, risk and financial analysis skills, marketing processes, account management experience, and knowledge of pharmacy operations Excellent communication, negotiation, influencing skills; exhibits courage Strategic and financial savvy; ability to partner with AE to grow book of business Demonstrated planning/organizational skills; ability to plan for both the long and short term; drive priorities and results Demonstrated ability to foster strong working relationships; demonstrates leadership within a heavily matrixed environment If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Provide clinical leadership and consultative support for high profile medical cases, ensuring compliance and collaboration across teams. | Must have current medical board certification, unrestricted medical license, 5+ years clinical leadership in payer setting, and strong strategic and communication skills. | Medical Senior Director – Clinical Oversight - Encore (Cigna Retiree Program) About our Team: The Cigna Healthcare Organization is comprised of trusted clinical leaders and subject matter experts in the market and across the enterprise. Our customers and patients are at the center of all we do as we partner with external stakeholders and internal colleagues to achieve affordable care with the best clinical outcomes. Role Summary: Reporting to the CMO for Cigna Healthcare, the Medical Senior Director-Encore is a proven clinical leader who will provide ongoing ad hoc, consultative support for select high profile cases. Responsibilities include high profile case review, data gathering/fact finding, and providing guidance on cases escalated, being brought to IRO, involving legal or media attention, etc. This leader may be pulled in for expertise in other areas as needed. Key Responsibilities: Provides clinical expertise and consultative support for high profile cases, including case review, data gathering/fact finding, and providing guidance to facilitate resolution Collaborates with internal stakeholders to assess and resolve high profile, complex cases Protects Cigna's brand through active involvement in case resolution Ensures compliance with all Federal, State, and other regulatory requirements, including Mental Health Parity in conjunction with other stakeholders Collaborates with and provides clinical support to Cigna Healthcare matrix partners including National Ancillary Contracting, Special Investigations Unit, Customer Experience and Product Provides guidance and acts as a mentor for Medical Management leadership Key Competencies: Strategic Mindset Clinical Acumen Drives Results Ensures Accountability Collaborates Business Insight Courage Communicates Effectively Requirements: Current board certification and unrestricted medical license in a US state or territory, MBA preferred 5+ years of clinical experience in a payer setting with a background in leadership Combination of clinical expertise and business acumen, with experience in driving affordability through clinical outcomes Experience in utilization/case management, claim data analytics, health services/managed care Strategic thinker, who can establish and translate business objectives into an actionable solution approach, execution, and results Experience working across organizational boundaries, particularly forming strong partnerships across multiple business units Embrace and lead change effectively and cultivate an environment of customer centricity, innovation, and continuous improvement Strong interpersonal and communication skills, demonstrates pro-active problem-solving, presentation, negotiation and analytical skills Demonstrated sensitivity to culturally diverse situations, participants, and customers/members Ability to travel to attend meetings in person as needed Demonstrated excellence in maximizing customer/provider experience within the terms and conditions of the benefit plan If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead Agile product ownership for SAP OTC Vistex contracts and chargebacks, managing backlog, collaborating with cross-functional teams, and ensuring delivery of SAP S/4HANA Cloud ERP enhancements. | 7+ years SAP Vistex experience, 3+ years Vistex V4, 2+ years S/4HANA Cloud configuration, 7+ years SAP ECC configuration, strong integration knowledge, Agile framework expertise, and bachelor's degree or equivalent. | The job profile for this position is Agile Product Owner Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Position Overview CuraScript SD, a wholesale pharmaceutical distributor and wholly owned subsidiary of Evernorth – The Cigna Group is seeking an experienced Agile Technical Product Owner to join its technology team. This strategic role will support the SAP S/4HANA Cloud ERP implementation, focusing on Order-to-Cash (OTC) contracts and chargebacks leveraging Vistex. The Senior Advisor will lead Agile product ownership efforts, drive contract and chargeback strategy, and ensure alignment with business objectives. Key Responsibilities Serve as Technical Product Owner for SAP OTC Vistex contracts and chargebacks, managing backlog and prioritization. Collaborate with cross-functional teams—business stakeholders, developers, and SAP experts—to define and deliver product increments. Translate business requirements into clear user stories and acceptance criteria for SAP S/4HANA Cloud ERP enhancements. Lead Agile ceremonies, including sprint planning, backlog refinement, and product demos. Define and communicate product vision, roadmap, and success metrics for Vistex contract and chargeback capabilities. Configure and test end-to-end Vistex scenarios (rebates, chargebacks, pricing catalogs, pharma billing). Coordinate testing and validation of system changes, including WRICEF developments and configuration updates. Monitor and resolve system issues, ensuring timely delivery of solutions and enhancements. Maintain up-to-date functional knowledge of SAP Vistex and OTC processes. Ensure all changes are properly tested and documented using best-practice engineering principles. Required Experience 7+ years of hands-on SAP Vistex experience (paybacks, chargebacks, billing, pricing catalogs, pharma billing). 3+ years with Vistex V4. 2+ years of configuration experience in S/4HANA Cloud. 7+ years of configuration experience in SAP ECC. Strong integration knowledge across SD, MM, FI, SC, LO, and FICO modules. Experience with Vistex reporting (VIZI) and EDI/IDOC processing. Expertise in documenting and managing business, functional, and nonfunctional requirements. Familiarity with CPI, SAP Activate methodology, and Solution Manager. Strong understanding of Agile frameworks (Scrum, SAFe) and tools (JIRA, Confluence). Preferred Qualifications Excellent communication skills; ability to work independently and collaboratively. Proven ability to manage multiple priorities and deliver results in Agile environments. Experience in pharmaceutical distribution and supply chain management. Prior involvement in SAP implementation or upgrade projects. Education Bachelor’s degree in Computer Science or related field (or equivalent work experience). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 113,000 - 188,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Architect, design, and develop scalable enterprise applications, optimize SQL queries, maintain Linux-based applications, lead code reviews, and mentor developers. | 12+ years experience as lead developer with expertise in Node.js, Python, REST APIs, Oracle/MySQL, SQL optimization, Linux, and strong problem-solving and communication skills. | This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group. Location/Schedule: Open to Remote, USA (EST hours). If local to a Cigna office, hybrid schedule (Bloomfield, CT | St. Louis, MO | Philadelphia, PA) About The Role We are seeking a highly experienced Senior Application Developer with 12+ years of IT experience as a lead developer. The ideal candidate will be a technical expert in designing and building web-based enterprise applications and a problem solver who thrives both independently and in collaborative team environments. Key Responsibilities • Architect, design, and develop scalable enterprise applications using technologies such as Node.js/JavaScript, Python, REST APIs, Oracle, MySQL, JSON, Docker, Jenkins, and Okta. • Optimize complex SQL queries for performance and scalability • Build and maintain applications in a Linux environment, demonstrating deep comfort and fluency with shell scripting and system tools • Collaborate with cross-functional teams to gather requirements and deliver user-centric software solutions • Lead code reviews, mentor junior developers, and contribute to architectural decisions • Ensure high standards of software quality through best practices, testing, and documentation Required Qualifications • 12+ years of experience in software development, with a strong track record as a lead developer • Proven expertise in Node.js, Python, RESTful API design, Oracle, MySQL, and JSON • Advanced knowledge of SQL query optimization and database performance tuning • Extensive experience working in Linux environments • Strong problem-solving skills and ability to work independently or as part of a team • Excellent communication skills and a passion for building intuitive, user-first applications Preferred Attributes • Self-starter with a proactive mindset and ownership mentality • Deep understanding of user experience principles and a commitment to delivering solutions that prioritize usability • Experience in agile development methodologies and DevOps practices Other Qualifications • Identity and Access Management • HitHub Hourly Pay Rate Range (dependent on location, experience, expectation)  The pay range that Magnit reasonably expects to pay for this position is: $60.00/hour-$77.00/hour  Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

Lead Agile product ownership for SAP OTC Vistex contracts and chargebacks, managing backlog, collaborating with stakeholders, and ensuring delivery of SAP S/4HANA Cloud ERP enhancements. | 7+ years SAP Vistex experience, 3+ years Vistex V4, 2+ years S/4HANA Cloud configuration, 7+ years SAP ECC configuration, strong integration knowledge, Agile expertise, and bachelor's degree or equivalent. | The job profile for this position is Agile Product Owner Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Position Overview CuraScript SD, a wholesale pharmaceutical distributor and wholly owned subsidiary of Evernorth – The Cigna Group is seeking an experienced Agile Technical Product Owner to join its technology team. This strategic role will support the SAP S/4HANA Cloud ERP implementation, focusing on Order-to-Cash (OTC) contracts and chargebacks leveraging Vistex. The Senior Advisor will lead Agile product ownership efforts, drive contract and chargeback strategy, and ensure alignment with business objectives. Key Responsibilities • Serve as Technical Product Owner for SAP OTC Vistex contracts and chargebacks, managing backlog and prioritization. • Collaborate with cross-functional teams—business stakeholders, developers, and SAP experts—to define and deliver product increments. • Translate business requirements into clear user stories and acceptance criteria for SAP S/4HANA Cloud ERP enhancements. • Lead Agile ceremonies, including sprint planning, backlog refinement, and product demos. • Define and communicate product vision, roadmap, and success metrics for Vistex contract and chargeback capabilities. • Configure and test end-to-end Vistex scenarios (rebates, chargebacks, pricing catalogs, pharma billing). • Coordinate testing and validation of system changes, including WRICEF developments and configuration updates. • Monitor and resolve system issues, ensuring timely delivery of solutions and enhancements. • Maintain up-to-date functional knowledge of SAP Vistex and OTC processes. • Ensure all changes are properly tested and documented using best-practice engineering principles. Required Experience • 7+ years of hands-on SAP Vistex experience (paybacks, chargebacks, billing, pricing catalogs, pharma billing). • 3+ years with Vistex V4. • 2+ years of configuration experience in S/4HANA Cloud. • 7+ years of configuration experience in SAP ECC. • Strong integration knowledge across SD, MM, FI, SC, LO, and FICO modules. • Experience with Vistex reporting (VIZI) and EDI/IDOC processing. • Expertise in documenting and managing business, functional, and nonfunctional requirements. • Familiarity with CPI, SAP Activate methodology, and Solution Manager. • Strong understanding of Agile frameworks (Scrum, SAFe) and tools (JIRA, Confluence). Preferred Qualifications • Excellent communication skills; ability to work independently and collaboratively. • Proven ability to manage multiple priorities and deliver results in Agile environments. • Experience in pharmaceutical distribution and supply chain management. • Prior involvement in SAP implementation or upgrade projects. Education Bachelor’s degree in Computer Science or related field (or equivalent work experience). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 113,000 - 188,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Deliver and facilitate sales and account management training programs to improve commercial sales performance. | Bachelor's degree and 5+ years of sales training or enablement experience in a client-facing environment with strong facilitation and coaching skills. | The job profile for this position is Sales Effectiveness Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Position Summary The Sales & Account Management Trainer, Commercial Division is responsible for delivering world-class learning experiences that enable Commercial Sales and Account Management professionals to perform with confidence, clarity, and impact. This role translates business priorities, product strategies, and client engagement expectations into dynamic, learner-centered training that drives measurable sales and relationship outcomes. Acting as both a facilitator and performance coach, the Trainer ensures the consistent application of sales process, client engagement frameworks, and solution positioning across the Commercial organization. Key Responsibilities Training Delivery & Facilitation • Deliver high-quality instructor-led (virtual and in-person) training sessions across onboarding, core capability development, and ongoing readiness programs for Commercial Sales and Account Management. • Facilitate engaging sessions that incorporate storytelling, role plays, case studies, and skill practice consistent with the L&D team’s “Teach–Demo–Do” model. • Adapt delivery style to accommodate diverse audiences and learning modalities while maintaining consistent learner engagement and program fidelity. • Serve as a coach and performance partner to reinforce learning on-the-job and drive behavioral change. Program Execution & Readiness Support • Partner closely with the Director, S/AM Training & Onboarding to plan and execute the Commercial training calendar, including onboarding waves and continuing education programs. • Collaborate with the Curriculum Design & Experience team to ensure materials are accurate, visually aligned, and performance-focused. • Provide feedback from the field to continuously improve learning programs, materials, and delivery methods. • Support integration of digital learning tools (e.g., Allego, Salesforce contextual learning, and LXP modules) into live training experiences. Business Partnership • Build strong relationships with Commercial Sales and Account Management leadership to understand evolving priorities, skill gaps, and business opportunities. • Partner with GTM Readiness and Change Management teams to ensure new products, tools, and processes are successfully integrated into Commercial learning plans. • Serve as a subject matter resource on Commercial sales processes, client engagement best practices, and market trends. Qualifications • Bachelor’s degree in Business, Learning & Development, Communications, or related field. • 5+ years of experience in training, facilitation, or sales enablement within a complex, client-facing organization. • Demonstrated success delivering impactful learning programs for sales or account management audiences. • Strong platform and facilitation skills; able to connect concepts to practical sales applications. • Knowledge of adult learning principles, instructional delivery methods, and performance coaching techniques. • Experience working with LMS/LXP platforms (e.g., Allego, Workday Learning) and CRM systems (Salesforce). Core Competencies • Facilitation Excellence: Creates engaging, interactive learning experiences that inspire confidence and performance. • Sales Acumen: Understands the Commercial Sales and Account Management environment and translates business needs into training impact. • Collaboration: Works cross-functionally with Learning Design, GTM Readiness, and Business Leaders to deliver cohesive, high-value learning programs. • Adaptability: Balances multiple programs and priorities in a fast-paced, evolving business environment. • Performance Orientation: Measures training effectiveness and ensures learning translates to improved results in the field. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Manage client relationships, ensure satisfaction, and coordinate service delivery across teams. | Bachelor's degree or 11+ years of experience, strong communication, project management, and client service skills. | POSITION SUMMARY The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core client account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day client relationship. Accountable for core service delivery for clients working cross-functionally with all operational. The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on client activity, expectations, and service needs. ESSENTIAL FUNCTIONS Manages day to day client relationships through comprehensive knowledge of client’s benefit plan and product offerings. Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services. Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues. Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards. Lead client centric team meetings to review operational performance against client’s expectations and needs. Presentation of operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison with the book of business to promote client satisfaction, client retention and upsell opportunities. QUALIFICATIONS Bachelor’s degree in related field or 11+ years of experience. 5+ years relevant experience with Bachelor’s Degree or Master’s degree and 3+years of relevant experience. Excellent PC skills including Microsoft Office and Internet experience. Excellent verbal and written communication and presentation skills. Strong analytical and problem solving skills. Strong focus on book of business client satisfaction and client retention results. Demonstrated ability managing projects, utilizing proven project management processes. Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency. Ability to travel overnight up to 20%. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 73,500 - 122,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Answer patient calls to assist with pharmacy benefits, prescription refills, billing questions, and document interactions empathetically. | High school diploma, 1 year call center experience preferred, PC knowledge, excellent communication skills, and residency on Oahu with hybrid work capability. | Customer Service Associate Representative Our Customer Service Associate Representatives are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Main job functions include: helping patients understand their pharmacy benefits better by using knowledge gained from training, problem-solving skills and added support from your team to answer patient calls effectively. While on calls, you will use expert listening skills to address patient questions and concerns empathetically and document all interactions. Job functions also include assisting patients with prescription refills, scheduling shipments and addressing billing questions. What You Should Have: • High School Diploma / GED required • 1 year of relevant call center experience preferred • 1 year Previous medical insurance or pharmacy experience preferred • General PC knowledge including Microsoft Office and outlook • Excellent communication skills (verbal and written) • Empathetic and genuine customer service skills • Candidates must live on the island of Oahu This is a hybrid role and requires the ability to work in person. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Patient Outreach Coordinator handles a high volume of inbound and outbound calls while meeting performance indicators. They provide professional service to members and escalate complex issues as needed. | A high school diploma or equivalent is required along with at least one year of customer service experience. Candidates must have a reliable internet connection and the ability to work in a distraction-free environment. | MUST HAVE CALL CENTER & OUTBOUND CALLING EXPERIENCE The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. We seek dedicated, compassionate, and empathetic Patient Outreach Coordinator to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Patient Outreach Coordinator represents the company, and our people make all the difference in our success. LOCATIONS: Remote Opportunity - Must live in Georgia, Illinois, Missouri, Pennsylvania, or Texas RESPONSIBILITIES Handle high volume of inbound and outbound calls while meeting established key performance indicators such as average handle time, call quality, and calls per hour Achieve daily, weekly and monthly performance targets related to call volume, response time, and customer satisfaction Participate in regular coaching sessions and quality assurance reviews to continuously improve performance Contribute to team goals by meeting or exceeding Net Promoter Score from post call surveys Ability to navigate multiple applications to pre-call plan, and support members while having an active conversation, and ability to document all interactions in internal system applications Attend 100% of trainings and the first 90 days of employment Provide friendly and professional service to members Follow HIPAA regulations to ensure the confidentiality of patient information Escalate complex issues to a pharmacist for support Enjoy a work-from-home lifestyle where you can virtually connect with coworkers and customers. Other duties as assigned QUALIFICATIONS: High School diploma or equivalent 1 year of customer service experience is required Must have a minimum internet speed of 10 Mbps download and 5mbps upload (no satellite internet is allowed) Ability to stay self-motivated in a work at home environment A dedicated workspace with no distractions is required Intermediate proficiency in Microsoft Outlook Strong organization skills, written, and verbal communication skills Ability to remain calm and helpful even when dealing with difficult situations Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience. What you’ll love about working here: Fun, friendly, and unique culture – Bring your whole self to work every day! Choice of three unique medical plans Prescription Drug, Dental, Vision and Life Insurance Employee Contributions for HRA and HSA accounts 401K with Company Match Paid Time Off and Paid Holidays Tuition Assistance NOTE: We are currently training and working in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead design and development of scalable Angular frontend and Node.js backend services, implement CI/CD and DevOps workflows, deploy on AWS, and mentor junior engineers. | 5+ years experience with Angular (v12+), TypeScript, Node.js backend, AWS services, CI/CD tools, SQL databases, and ability to build resilient systems with strong collaboration skills. | This a Full Remote job, the offer is available from: United States We are looking for an accomplished Senior Full Stack Software Engineer with deep expertise in Angular for frontend development and strong backend proficiency in Node.js. The ideal candidate will be highly skilled in TypeScript, experienced with AWS, and well-versed in CI/CD pipelines, DevOps practices, and SQL databases. In this role, you will be instrumental in designing and delivering scalable, resilient, and fault-tolerant systems that power our next-generation applications. Key Responsibilities • Lead the design and development of responsive, high-performance web applications using Angular and TypeScript. • Architect and maintain scalable backend services with Node.js, emphasizing fault tolerance and resilience. • Collaborate with cross-functional teams to define requirements, design solutions, and deliver new features. • Implement and manage CI/CD pipelines and DevOps workflows to ensure efficient deployment and operations. • Deploy and manage applications on AWS cloud infrastructure. • Design and optimize relational databases using SQL for performance and scalability. • Uphold code quality through unit testing, integration testing, and rigorous code reviews. • Mentor junior engineers and provide technical leadership within the team. Required Qualifications • 5+ years of professional software development experience. • Advanced proficiency in Angular (v12+) and TypeScript. • Strong backend development experience with Node.js. • Hands-on experience with AWS services (e.g., Lambda, EC2, S3, RDS, CloudFormation). • Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI) and DevOps best practices. • Solid understanding of SQL and relational database design. • Proven ability to build resilient and fault-tolerant systems. • Excellent problem-solving skills and attention to detail. • Strong communication and collaboration abilities. Preferred Qualifications • Experience with other frontend frameworks (e.g., React, Vue). • Knowledge of NoSQL databases (e.g., DynamoDB, MongoDB). • Familiarity with containerization technologies (Docker, Kubernetes). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 127,400 - 212,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. This offer from "The Cigna Group" has been enriched by Jobgether.com and got a 79% flex score.

Lead patient care coordination initiatives, analyze clinical data, collaborate on case management programs, and mentor team members. | Must have RN license, 5+ years clinical case management experience, data analysis skills, and strong communication. | The job profile for this position is Nurse Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Join our team of compassionate experts dedicated to transforming healthcare outcomes. As a Nurse Case Management Lead Analyst, you will play a pivotal role in guiding patients through their care journey, ensuring they receive the right support at the right time. Your work will directly impact lives and help us achieve our mission of better health for all. Responsibilities Lead strategic initiatives to improve patient care coordination and optimize resource utilization. Analyze complex clinical data to identify trends and recommend actionable solutions that enhance quality of care. Collaborate with cross-functional teams to design and implement innovative case management programs. Drive continuous improvement by monitoring outcomes and adjusting strategies to meet evolving patient needs. Serve as a trusted advisor, providing guidance and mentorship to team members to foster professional growth. Required Qualifications Registered Nurse (RN) license in good standing. Possess license in state of residence. Minimum 5 years of experience in case management or related clinical role. Proven ability to analyze data and develop strategic care plans. Strong communication and collaboration skills. Preferred Qualifications Bachelor’s degree in Nursing. Experience with healthcare analytics and population health management. Certification in Case Management (CCM or equivalent). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 76,600 - 127,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.