The Cigna Group

Lead and develop the company's ethics and compliance framework, advise on ethical inquiries, and manage related training and investigations. | Juris Doctor, 5+ years in ethics and compliance or related legal roles, experience supporting publicly traded companies preferred, strong communication and judgment skills. | We are seeking an experienced Ethics & Compliance lawyer to join our global compliance function. This role plays a critical part in promoting a strong culture of integrity across the organization. You will work closely with colleagues across the company, including HR, Internal Audit, Legal, Compliance and Risk Management, and business teams to design, implement, and continuously improve our ethics and compliance framework. This is a highly collaborative role that requires strong judgment, practical problem‑solving skills, and the ability to build trust and credibility across diverse functions. Key Responsibilities Implement a comprehensive ethics and compliance strategy that aligns with the company's business objectives and values Lead the company's conflict of interest program and provide legal advice to key stakeholders on ethical inquiries Serve as day‑to‑day ethics advisor on compliance policies and procedures Manage the Ethics Help Line and Ethics Office mailbox Prepare, coordinate, and conduct training and communications on ethics‑related topics Manage outside counsel on discrete matters as may be required Qualifications: Juris Doctor required and qualification to practice law in at least one jurisdiction 5+ years of relevant experience in ethics and compliance, regulatory, investigations, or related legal roles within a government agency, multinational company, or law firm Experience supporting publicly traded companies preferred Demonstrated ability to independently manage sensitive and complex matters with discretion, sound judgment, and professionalism Strong communication, interpersonal, and presentation skills, including the ability to present effectively to senior leadership Proven ability to identify legal and ethics issues on complex matters and recommend practical, risk‑mitigating solutions Ability to collaborate effectively across functions and navigate a large, matrixed organization to drive successful initiatives Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously Strong independent decision‑making capability and a leadership mindset Familiarity with healthcare regulations and compliance environments is a plus If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 132,700 - 221,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Manage sales activities in a territory, develop strategic plans, and grow revenue in the home infusion and specialty pharmacy sector. | Requires 3+ years of outside sales experience, healthcare knowledge, and ability to develop new business, with a preference for pharmacy or healthcare experience. | The District Manager, Home Infusion & Specialty Pharmacy Sales will manage all sales activities in a specified territory by growing top line revenues in relation with strategic plan and sales goals. Duties include the development and implementation of an annual territory strategic plan, quarterly activity-based sales objectives, and monthly achievement of net revenue goals. Responsibilities Qualify revenue potential and payor mix in new and existing accounts. Complete all sales reports and expense reports on a timely basis and submit to supervisor Make a minimum of 10 to 12 quality sales calls per week with key decision-makers. Maximize utilization of executed contracts by calling on case management, utilization review, managed care organization executives, provider networks (hospitals, physicians). Identify new program and new business opportunities for the company Participate in sales training programs Assess and report competitive sales activities; assist in developing and implementing competitive sales strategies. Give high priority to client satisfaction and customer needs. Maintain confidentiality of information. Take initiative to present ideas/suggestions to management utilizing proactive problem-solving approach. Utilize CRM to develop and implement an organized account profile on all key accounts. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Educational and Knowledge ​Requirements Bachelor's Degree or equivalent health care experience required. 3 years outside sales experience with a proven track record preferred. Experience with customer service and new business development is required. Ability to effectively sell a service. Preferred LPN Home Infusion/Specialty Pharmacy experience If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is also anticipated to be eligible to participate in an incentive compensation plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead analytical work supporting customer experience and operational efficiency strategies through modeling, data analysis, and stakeholder engagement. | Requires 5+ years in analytics or management consulting, proficiency in SQL/Python, and experience in building business models, with healthcare experience preferred. | The job profile for this position is Business Analytics Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. POSITION SUMMARY The Customer & Client Experience (C&CE) team is responsible for the servicing of Cigna customers across multiple lines of business, including US Employer, Pharmacy Benefit Management, Individual and Family Plans, and more. C&CE owns the delivery of exceptional customer experiences while operating Cigna’s call centers effectively and efficiently for the business. The Senior Strategy & Analytics Advisor will be responsible for leading critical analytical work that supports C&CE strategic priorities. This role is part of a Business Analyst team that provides direct support to the Workforce & Footprint Strategy team in the C&CE organization, including driving strategic improvements in customer experience and operating efficiency, advancing our modeling and analytical capabilities to accurately forecast contact center operations workload demand across calls, chats and cases, as well as supporting improvements in the associate experience through better capabilities and tools. They will work closely with leadership and their teams to deeply understand the business problems at hand, develop advanced analytical models and build compelling business case presentations that positively influence go forward strategy. Senior Advisors are expected to independently structure workstreams, solve problems, and seek additional opportunities across stakeholder domains. Senior Advisors can expect to lead impactful projects across domains or functions, perform hands-on analysis, present to executive (VP+) audiences, and help drive overall business strategy. This role will be highly visible, and the individual will be a critical thought partner to leaders across C&CE. This is a fully remote opportunity for candidates in select geographies. Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT; Chattanooga, TN; Denver, CO; St Louis, MO; and Scottsdale, AZ. Primary Functions Shape C&CE strategy by developing business cases, evaluating options, and assessing costs and benefits to guide prioritization decisions Develop highly accurate and explainable analytical models to project contact center workload demand across several work types (calls, chats, cases) and service models Develop forecast variance analysis playbooks enabling quick identification of drivers and paths to resolution Look for ways to enhance our data ecosystem and accelerate our AI/ML journey within Workforce Management Leverage data to solve business problems by identifying data needs, pulling data from relevant sources, and performing analysis Identify business opportunities using trend analysis and mining operational data for insights Develop testing plans, monitor performance indicators, and be ready to quickly investigate and remediate emerging issues Grow into a thought partner and executive storyteller by distilling work into crisp presentations that educate, inform, and inspire action Employ a product management mindset to translate Operations needs into business requirements that can be delivered by Tech partners Role Components Analytics: Evaluate business opportunities and make strategic recommendations. Identify an effective method, perform data analysis, and develop recommendations that account for benefits, costs, risks, and alternatives. Forecasting & Predictive Modeling: Develop and optimize predictive models (mainly time series forecasting), using state-of-the-art modeling and data-science techniques yet balancing between accuracy and explanability Strategy: Shape the future of C&CE through data-driven analysis and business acumen. Identify and assess truly transformational opportunities for change over the next 3-5 years. Business Judgment: Develop and use frameworks to scope and address ambiguous problems. Understand where the leverage is and focus problem-solving efforts to uncover insights that drive action. Data: Ground analysis in data as much as possible. Define needs, identify data sources, ensure data quality, and partner with data teams to complete analysis and forecasting future expectations. Coding experience in a relevant language (e.g. SQL or Python) is a core requirement. Communications: Influence senior leaders across C&CE and our stakeholder teams. Distill complex analytical work into key insights, recommendations, and next steps. Grow as a persuasive storyteller and thought leader. Teamwork: Partner extensively across Cigna. Work closely with Operations, Product, Tech, and Finance teams. Learn from supportive Analytics leaders and join an inclusive, empowering team where you can grow professionally and have fun! Basic Qualifications Bachelor’s degree in Mathematics, Economics, Statistics, Engineering, Business, or related field preferred Five years of relevant analytics or management consulting experience Strong communication (oral and written), presentation, and facilitation skills Ability to structure project / program plans and independently drive workstream forward Ability to partner across organizations and roles to influence and deliver work Proficiency in an analytics-focused coding language, e.g. SQL, Python, or R Two years of building, managing, or using business models, e.g. optimization, predictive analysis and forecasting, or financial / credit modeling Preferred Qualifications MBA or other relevant advanced degree (e.g. MS in Analytics) Eight or more years of relevant analytics or management consulting experience Four or more years of end-to-end model design and ownership experience, e.g. optimization, predictive analysis and forecasting, or financial / credit modeling Two or more years of healthcare experience Two or more years of experience in Operations or Customer Experience If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 112,800 - 188,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead risk-based audit planning and execution to assess technology, data, and analytics controls, and collaborate with stakeholders to improve internal controls. | Requires 6+ years of IT auditing experience, knowledge of IT frameworks like COSO and COBIT, and relevant certifications such as CISA or CISSP. | Cigna is looking for talented people with prior information technology audit experience, who are interested in being a part of Cigna's rapidly evolving digital landscape strategy. This position provides exposure to key Cigna stakeholders, who are an integral part of ongoing technology initiatives, specifically as we leverage our data in new and revolutionary ways to serve our customers. To achieve best in class service for our stakeholders, Internal Audit supports individual and team development through various trainings, coaching, and internal/external development opportunities. Additionally, Cigna supports the attainment, and maintenance of, relevant certifications and memberships for ongoing professional growth. The Senior Technology Auditor - Digital, Data and Analytics works with audit team members, business stakeholders, and IT management to identify internal areas or functions with high risk, and plans for necessary audits in line with Cigna's priorities. These audits are prescriptive in nature and are strategically aligned to the most impactful initiatives across the enterprise to drive value for our stakeholders and Cigna as a whole. To achieve that goal, this team conducts complex risk and control reviews around technology and related processes for high impact organizational and functional activities. The team will report findings to business and IT management, and partner with business stakeholders to facilitate necessary corrective action planning and process improvements. Additionally, this position includes ownership of the following activities: + Lead risk‑based audit planning and execution to assess technology, data, and analytics controls. + Activity networks with technology and business leaders to evaluate internal controls and identify improvement opportunities. + Plays a key role in planning the scope of team audits and the overarching audit program. + Analyze complex evidence to form clear, objective conclusions that strengthen control effectiveness. + Develop compelling presentations and reports that communicate key findings and recommended actions. + Monitor ongoing remediation progress and guide stakeholders through corrective action planning. + Mentor team members and promote knowledge‑sharing across audit practices. + Support special projects that advance audit innovation and enterprise priorities. • *Qualifications** • *Required:** + Bachelor’s degree in information technology, Computer Information Systems, Accounting, or a related field. + Minimum 6 years of IT auditing experience, including 4+ years in senior or in‑charge roles. + Broad knowledge of IT, including systems development, security, networking, and data analytics. + Experience evaluating internal controls, risks, and technology frameworks such as COSO and COBIT. + Strong communication skills with the ability to present to senior leaders. + Ability to manage multiple deadlines and work both independently and collaboratively. + Advanced degree and/or certifications such as CISA, CISSP, CRISC, CIA, or CPA. + Knowledge of automated controls, IT‑dependent controls, and data‑driven auditing techniques. + Experience with large‑scale system implementations and SDLC control assessments. • *Preferred:** + Big 4 IT external audit senior or manager experience + Experience with large‑scale system implementations and SDLC control assessments. + Familiarity with healthcare industry operations and regulatory environments. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. • *About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Cigna is looking for talented people with prior information technology audit experience, who are interested in being a part of Cigna's rapidly evolving digital landscape strategy. This position provides exposure to key Cigna stakeholders, who are an integral part of ongoing technology initiatives, specifically as we leverage our data in new and revolutionary ways to serve our customers. To achieve best in class service for our stakeholders, Internal Audit supports individual and team development through various trainings, coaching, and internal/external development opportunities. Additionally, Cigna supports the attainment, and maintenance of, relevant certifications and memberships for ongoing professional growth. The Senior Technology Auditor - Digital, Data and Analytics works with audit team members, business stakeholders, and IT management to identify internal areas or functions with high risk, and plans for necessary audits in line with Cigna's priorities. These audits are prescriptive in nature and are strategically aligned to the most impactful initiatives across the enterprise to drive value for our stakeholders and Cigna as a whole. To achieve that goal, this team conducts complex risk and control reviews around technology and related processes for high impact organizational and functional activities. The team will report findings to business and IT management, and partner with business stakeholders to facilitate necessary corrective action planning and process improvements. Additionally, this position includes ownership of the following activities: + Lead risk‑based audit planning and execution to assess technology, data, and analytics controls. + Activity networks with technology and business leaders to evaluate internal controls and identify improvement opportunities. + Plays a key role in planning the scope of team audits and the overarching audit program. + Analyze complex evidence to form clear, objective conclusions that strengthen control effectiveness. + Develop compelling presentations and reports that communicate key findings and recommended actions. + Monitor ongoing remediation progress and guide stakeholders through corrective action planning. + Mentor team members and promote knowledge‑sharing across audit practices. + Support special projects that advance audit innovation and enterprise priorities. • *Qualifications** • *Required:** + Bachelor’s degree in information technology, Computer Information Systems, Accounting, or a related field. + Minimum 6 years of IT auditing experience, including 4+ years in senior or in‑charge roles. + Broad knowledge of IT, including systems development, security, networking, and data analytics. + Experience evaluating internal controls, risks, and technology frameworks such as COSO and COBIT. + Strong communication skills with the ability to present to senior leaders. + Ability to manage multiple deadlines and work both independently and collaboratively. + Advanced degree and/or certifications such as CISA, CISSP, CRISC, CIA, or CPA. + Knowledge of automated controls, IT‑dependent controls, and data‑driven auditing techniques. + Experience with large‑scale system implementations and SDLC control assessments. • *Preferred:** + Big 4 IT external audit senior or manager experience + Experience with large‑scale system implementations and SDLC control assessments. + Familiarity with healthcare industry operations and regulatory environments. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. • *About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Manage provider experience and service delivery, develop strategic plans, and act as a provider advocate within a healthcare setting. | Requires 5+ years in provider relations or healthcare, with strong communication, negotiation, and account management skills. | The job profile for this position is Provider Relations Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Due to the Book of Business, we are planning to hire from within one of the following METRO locations: St. Louis/Columbia, MO or Kansas City, KS. RESPONSIBILITIES Accountable for the end-to-end provider experience and overall service delivery for assigned Book of Business aligned to medium to low complex providers Leads, collaborates, and supports local market direction as it relates to improving the provider experience Creates and maintains individual provider strategic action plans Proactively identify new opportunities and risks for providers at market or national level and drives resolution Exercises good judgment and discretion to support the provider experience Responsible for capturing, documenting, and sharing market intelligence; use market intelligence to develop and drive strategic improvements External facing with providers in assigned BOB Collect, analyze, interpret, translate and distribute provider informatics, reports, dashboards Track and monitor performance guarantees for assigned BOB Promotes Provider Index score improvement through proactive and effective service and support of network Review provider reports/dashboard with individual providers Proactively educate providers on Cigna's business objectives, standard operating procedures, policies and programs to influence behavior and how to work with Cigna Serve as a provider advocate both internally and externally Understands and applies service culture principles and methodology Serves as a provider advocate both internally and externally Serves in a consultative role or subject matter expert to key matrix partners Develops and participates in presentations to existing and prospective providers and/or clients Serves as advocate in external community, representing CIGNA to medical societies and external provider associations. Manage joint operating committees, including agenda development, facilitating appropriate meeting participation and follow up activities QUALIFICATIONS Bachelor's Degree or higher strongly preferred or equivalent work experience required. 5+ years of experience in provider relations and health care required. Account management experience highly preferred. Demonstrated excellent oral, written, interpersonal, analytical, and negotiation skills. Experience with MS Office required (use of pivot tables/VLOOKUP in Excel is highly preferred). Understanding of medical insurance products and associated provider issues highly preferred. Ability to lead the account management teams and matrix partners to a common goal. Ability to work in a matrix environment. Up to 25% travel within the Metro KS (Kansas City) and Metro MO (St. Louis and Columbia) areas is required for the Book of Busines and to attend meetings. CORE COMPETENCIES Organizational savvy Plans and aligns Collaborates Communicates Effectively Interpersonal Savvy Tech Savvy Being Resilient Action oriented Decision quality Customer Focus Builds Networks Instills Trust If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 66,600 - 111,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Leading strategic research initiatives and translating insights into product and business strategies. | Extensive experience in consumer insights, product development, and leadership, but lacks explicit mention of platform or data product management skills. | The job profile for this position is Product Strategy Director, which is a Band 5 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Role Title: Director, Product Management – Customer Data Platform As a Product Director in Evernorth’s Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth’s Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You’ll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You’ll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: • Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. • Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. • Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. • Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. • Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams—marketing, analytics, operations—to ensure CDP capabilities meet business needs and drive adoption. • Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. • Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You • Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. • Ability to oversee new product development from ideation through launch and ongoing optimization. • Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. • Exceptional communication skills with experience engaging executive stakeholders. • Data-driven mindset with experience in A/B testing and analytics implementation. • Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. • Comfortable working across multiple business units, including Product, Engineering, and Analytics. • Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) • Minimum of a Bachelor’s degree and 7+ years in digital product management, including 5+ years managing other product managers. • 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. • Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). • Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications • Ownership of APIs/SDKs with versioning/deprecation and compatibility management. • Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. • Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Develop and manage internal communication strategies, create high-quality content, and analyze communication performance to support organizational change initiatives. | Minimum 2 years in corporate communication roles, proficiency in Microsoft Office, familiarity with SharePoint and project management tools, strong written/verbal skills, and experience supporting stakeholder engagement. | As a Communications Analyst, you will play a critical role in shaping clear, engaging, and timely communication that supports organizational priorities across the Behavioral Change Management Office (CMO), Service Excellence Organization (SEO), and Behavioral Operations. You will help employees understand change, stay informed, and feel connected to the work we do every day, bringing creativity, curiosity, and a growth mindset to every project. Responsibilities: Develop, manage, and refine internal communication strategies that strengthen alignment and engagement across teams. Partner with Change Management Leads to support successful adoption of strategic initiatives through communication planning, targeted messaging, and stakeholder support. Create, edit, and publish high-quality content across channels, ensuring clarity, accuracy, and consistency in tone and brand. Maintain and enhance the Behavioral Iris Page, ensuring content is relevant, organized, and easy to navigate. Support communication readiness for change initiatives, including drafting talking points, stakeholder updates, presentations, and meeting support materials. Manage communication templates, documentation, and shared resources in a centralized repository. Develop and maintain communication calendars to track messaging timelines, deliverables, and key milestones. Analyze communication performance using engagement metrics such as readership, click‑throughs, and feedback trends, translating insights into improved communication strategies. Support process design and documentation. Build surveys, consolidate data, and prepare summaries to provide leaders with clear insights on engagement and adoption. Support Wrike work management tracking, updates, and reporting, ensuring timely and accurate status visibility. Coordinate technology and tools used across communication efforts, including SharePoint, Webex, and emerging communication platforms. Provide administrative and operational support, including PowerPoint creation, meeting moderation, distribution of recordings and notes, and other tasks as assigned. Required Qualifications: Minimum 2 years of experience in communications, digital engagement, media relations, or related corporate communication roles. Strong written and verbal communication skills with demonstrated ability to simplify complex information. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with SharePoint, project management tools, and basic data analysis. Ability to manage multiple priorities, maintain attention to detail, and demonstrate a proactive approach to problem-solving. Demonstrated experience supporting communication planning and stakeholder engagement. Preferred Qualifications: Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field. Experience with Wrike or similar work management platforms. Exposure to change management environments or organizational readiness work. Interest in researching and adopting new communication technologies. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 66,300 - 110,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Serve as Technical Product Owner for SAP OTC Vistex contracts and chargebacks, managing product backlog, collaborating with cross-functional teams, and ensuring system enhancements meet business needs. | Extensive SAP Vistex experience, configuration skills in S/4 HANA Cloud, and experience with SAP ECC and integration across SAP modules. | Job Description Position Title: Agile Technical Product Owner Senior Advisor – SAP OTC Vistex Contracts & Chargebacks Position Overview: CuraScript SD, a wholesale pharmaceutical distributor and wholly owned subsidiary of Evernorth – a Cigna Company, is seeking a highly motivated Agile Technical Product Owner Advisor to join its technology team. This strategic role will support the SAP S4/HANA Cloud ERP implementation with a focus on Order To Cash (OTC) contracts and chargebacks leveraging Vistex. The advisor will lead Agile product ownership efforts, drive contract and chargeback strategy, and ensure alignment with business goals. Responsibilities: • Serve as Technical Product Owner for SAP Order To Cash (OTC) Vistex contracts and chargebacks, managing product backlog and prioritization. • Collaborate with cross-functional teams including business stakeholders, developers, and SAP functional experts to define and deliver product increments. • Translate business requirements into clear user stories and acceptance criteria for SAP S4/HANA Cloud ERP enhancements. • Lead Agile ceremonies including sprint planning, backlog grooming, and product demos. • Define and communicate product vision, roadmap, and success metrics for Vistex contract and chargeback capabilities. • Configure and test end-to-end Vistex scenarios including vendor/customer rebates, chargebacks, pricing catalogs, and pharma billing. • Coordinate testing and validation of system changes including WRICEF developments and configuration updates. • Monitor and resolve system issues, ensuring timely delivery of solutions and enhancements. • Maintain up-to-date functional knowledge of SAP Vistex and associated OTC processes. • Ensure system changes are properly tested and documented using best-practice engineering principles. Functional SAP Experience: • 7+ years of hands-on experience with SAP Vistex including paybacks, chargebacks, billing, pricing catalogs, and pharma billing. • 3+ years of experience with Vistex V4 • 2+ years of configuration experience in S/4 HANA Cloud. • 7+ years of configuration experience in SAP ECC. • 7+ years of experience in documenting and managing business, functional, and nonfunctional requirements. • Experience with Vistex reporting via VIZI and EDI/IDOC processing. • Strong integration knowledge across SD, MM, FI, SC, LO, and FICO modules. • Experience with master data and external system integrations. • Strong understanding of Agile frameworks (Scrum, SAFe) and tools (JIRA, Confluence). • Familiarity with CPI, SAP Activate methodology, and Solution Manager. Preferred Qualifications: • Strong communication skills and ability to work independently and collaboratively. • Proven ability to manage multiple priorities and deliver results in Agile environments. • Experience in pharmaceutical distribution and supply chain management. • Prior involvement in SAP implementation or upgrade projects. Education: • Bachelor’s Degree in Computer Science or related field (or equivalent work experience). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 115,600 - 192,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Define product vision, guide configuration and solution design, and collaborate with technical teams to ensure system integrity and delivery. | Extensive experience with SAP SD, S/4HANA, and integrations, along with industry-specific knowledge and large-scale implementation support. | Note: The job is a remote job and is open to candidates in USA. The Cigna Group is dedicated to improving the health and vitality of those they serve. They are seeking an experienced Senior Technical Product Owner for SAP Order to Cash and Commerce Cloud to ensure alignment to product vision and multi-year strategy, acting as a liaison between business stakeholders and technical teams. Responsibilities • Define and communicate the end‑to‑end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital) • Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs • Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain • Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt • Translate business objectives into actionable technical requirements and ensure alignment across cross-functional teams • Articulate complex technical concepts in clear business language for leaders and stakeholders • Act as a bridge between business product managers and technical delivery teams to define and refine functional and technical specifications • Drive high‑level decisions related to architecture, infrastructure, and system design feasibility • Partner with engineering teams to support custom development that complements standard SAP functionality • Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality • Champion standardization, continuous improvement, and best practices across the SAP SD and Commerce Cloud landscape • Partner with Sales, Operations, and Finance to ensure readiness across data, process, compliance, and change management for all releases • Serve as a senior escalation point for complex or systemic production issues, leading root cause analysis and long‑term remediation planning Skills • Bachelor's degree in Information Technology or a related field, or equivalent experience • 10+ years plus of hands‑on experience with SAP Order to Cash, including at least 5 years plus with S/4HANA • Deep functional and technical expertise in SD areas such as sales order management, pricing/taxation, contracts, billing, returns, credit/debit processing, delivery scheduling, ATP, intercompany/third‑party scenarios, MTO/STO, logistics execution, and EDI/IDoc processing • Strong knowledge of SAP SD and Commerce Cloud integrations, ensuring reliable orchestration of order capture, pricing, availability, and customer data across platforms • Broad integration experience across EDI, IDocs, and cross‑module SAP environments • Experience in pharmaceutical distribution, life sciences, or other regulated industries • Deep understanding of SAP SD integrations with PTP, FICO, Vistex, and EWM • Experience supporting large‑scale implementations, migrations, or enterprise transformation programs • Prior Big Four consulting experience Benefits • Medical • Vision • Dental • Well-being and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • A minimum of 18 days of paid time off per year • Paid holidays Company Overview • The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health. It was founded in 1981, and is headquartered in Bloomfield, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.cigna.com/.

Lead and manage SAP Order to Cash and Commerce Cloud product strategy, backlog, and stakeholder communication, ensuring technical and business alignment. | Extensive SAP SD experience, including integration, configuration, and technical leadership, with over 10 years in SAP environments, especially S/4HANA. | Position Title: Sr. Technical Product Owner – SAP Order to Cash & Commerce Cloud (Strategy & Management) Position Overview CuraScript SD is a wholesale pharmaceutical distributor providing customized business solutions and access to specialty medications for community physicians, specialty pharmacies, and health systems. The organization is a wholly owned subsidiary of Evernorth, a Cigna company. We are seeking an experienced and highly motivated Senior Technical Product Owner for SAP Order to Cash (SD) and Commerce Cloud to join our Technology organization. This senior-level Agile role is responsible for ensuring alignment to product vision, principles, and multi‑year strategy. Acting as a key liaison between business stakeholders and technical delivery teams, this position drives the product roadmap for integrated e‑commerce and order management capabilities. The Senior Technical Product Owner provides deep domain expertise, technical product leadership, and strategic guidance across complex SAP environments. Operating with a high degree of autonomy, this role owns critical product decisions, backlog prioritization (in partnership with technical product owners), and solution integrity across SAP SD and Commerce Cloud. The ideal candidate will balance near‑term delivery needs with long‑term platform scalability, compliance, and alignment to enterprise strategy. Responsibilities Strategic Vision & Leadership Define and communicate the end‑to‑end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital). Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs. Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain. Backlog & Delivery Management Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt. Translate business objectives into actionable technical requirements and ensure alignment across cross-functional teams. Stakeholder Engagement & Communication Articulate complex technical concepts in clear business language for leaders and stakeholders. Act as a bridge between business product managers and technical delivery teams to define and refine functional and technical specifications. Technical Guidance & Architecture Alignment Drive high‑level decisions related to architecture, infrastructure, and system design feasibility. Partner with engineering teams to support custom development that complements standard SAP functionality. Team Leadership & Coaching Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality. Champion standardization, continuous improvement, and best practices across the SAP SD and Commerce Cloud landscape. Operational Excellence Partner with Sales, Operations, and Finance to ensure readiness across data, process, compliance, and change management for all releases. Serve as a senior escalation point for complex or systemic production issues, leading root cause analysis and long‑term remediation planning. Qualifications Required Bachelor’s degree in Information Technology or a related field, or equivalent experience. 10+ years plus of hands‑on experience with SAP Order to Cash, including at least 5 years plus with S/4HANA. Deep functional and technical expertise in SD areas such as sales order management, pricing/taxation, contracts, billing, returns, credit/debit processing, delivery scheduling, ATP, intercompany/third‑party scenarios, MTO/STO, logistics execution, and EDI/IDoc processing. Strong knowledge of SAP SD and Commerce Cloud integrations, ensuring reliable orchestration of order capture, pricing, availability, and customer data across platforms. Broad integration experience across EDI, IDocs, and cross‑module SAP environments. Preferred Experience in pharmaceutical distribution, life sciences, or other regulated industries. Deep understanding of SAP SD integrations with PTP, FICO, Vistex, and EWM. Experience supporting large‑scale implementations, migrations, or enterprise transformation programs. Prior Big Four consulting experience. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 115,600 - 192,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Define product vision and technical strategy for SAP Order to Cash systems, guide configuration and design decisions, and ensure process and data integrity across platforms. | Extensive hands-on experience with SAP Order to Cash, particularly S/4HANA, and deep functional and technical expertise in SAP SD and related integrations. | Job Description: • Define and communicate the end‑to‑end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital) • Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs • Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain • Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt • Translate business objectives into actionable technical requirements and ensure alignment across cross-functional teams • Articulate complex technical concepts in clear business language for leaders and stakeholders • Drive high‑level decisions related to architecture, infrastructure, and system design feasibility • Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality • Partner with Sales, Operations, and Finance to ensure readiness across data, process, compliance, and change management for all releases Requirements: • Bachelor’s degree in Information Technology or a related field, or equivalent experience • 10+ years plus of hands‑on experience with SAP Order to Cash, including at least 5 years plus with S/4HANA • Deep functional and technical expertise in SD areas such as sales order management, pricing/taxation, contracts, billing, returns, credit/debit processing, delivery scheduling, ATP, intercompany/third‑party scenarios, MTO/STO, logistics execution, and EDI/IDoc processing • Strong knowledge of SAP SD and Commerce Cloud integrations, ensuring reliable orchestration of order capture, pricing, availability, and customer data across platforms • Broad integration experience across EDI, IDocs, and cross‑module SAP environments Benefits: • medical, vision, dental, and well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays

Leading data management initiatives, ensuring data quality, and supporting data governance processes. | Extensive experience in data management, SAP systems, and process improvement, but lacks specific SQL, analytics, and reporting skills required for this role. | The Business Analytics Lead Analyst will work directly with Econdisc management and analytics teams to support the data analysis, reporting, and maintenance of our wholesaler and supplier sales data. Additionally, the Lead Analyst will support financial modeling, pricing evaluations and other ad hoc analysis as required by the business. As a Business Analytics Lead Analyst, you will collaborate with the team to load daily/weekly sales files and review the data to identify variances and determine cause/resolution. The Lead Analyst will need to be able to write or modify SQL queries using Microsoft SQL Server to obtain necessary data for analysis. Responsibilities: Provides advanced professional input to complex Business Analytics assignments/projects. Works in collaboration with business partners to provide analyses and reports to aide decision making based on data, facts, and analytical findings across different parts of the organization. Analyzes and interprets collected data, spots trends, writes reports and recommendations and completes data modeling. Supports and provides direction to more junior professionals. Works autonomously, only requiring “expert” level technical support from others. Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Business Analytics. Qualifications: 3+ years relevant professional work experience preferred Advanced analytical and strategic thinking skills, highly organized, and self-motivated Analytical and detail-oriented in all work activities. Able to handle and prioritize multiple projects or tasks at a time. Able to solve complex problems, communicate professionally, both verbally and in writing. Advanced knowledge of Microsoft Excel is required. Knowledge of one or more query design tools (such as Microsoft SQL Server Management Studio, Teradata SQL Assistant, Oracle SQL Developer, etc.) is required. Ability to write, develop, tune, and maintain SQL statements is a plus. Knowledge of one or more ETL (Extract-Transform-Load) tools (such as Microsoft SQL Server Integration Services, Informatica, Ab Initio, Talend, SSIS, Alteryx, etc.) a plus. Demonstrated knowledge of reporting tools (Business Objects, Tableau, Power BI, etc.) is a plus. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Develop and automate complex analytics and reporting to support healthcare affordability initiatives. | Requires 5+ years in financial or healthcare analytics, proficiency in analytical tools, and experience with large datasets and healthcare reimbursement. | The job profile for this position is Business Analytics Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Summary: The Payment Integrity and Affordability Governance organization delivers innovative, analytics‑driven solutions that reduce healthcare costs, improve outcomes, strengthen financial security, and support data‑driven decision‑making across the enterprise. Within this organization, the National Affordability Initiatives Team leads enterprise affordability strategy and measurement. As a Business Analytics Senior Advisor, you will develop complex analytics, aggregate program performance results, and build scalable data tools that support timely and accurate reporting for internal and external partners. You will play a critical role in advancing affordability initiatives across major national contracts — with a particular focus on Lab and Dialysis solutions. Responsibilities: Analytics & Performance Measurement Conduct complex data and financial analyses to monitor affordability initiative performance and identify trends. Evaluate program results and identify material variance drivers, providing actionable insights to leadership and partner organizations. Develop, refine, and automate key metric reporting to improve transparency and decision‑making. Strategic Insights & Competitive Positioning Identify and recommend targets, strategies, and analytics that support improved competitive positioning. Conduct contract‑related financial analysis and communicate performance trends to National Contracting, Local Markets, Clinical partners, and other business stakeholders. Collaboration & Influence Partner with Contracting and Market teams to ensure competitive alignment and solution performance within local and national marketplaces. Work cross‑functionally to deliver insights that influence enterprise affordability strategy. Process Optimization & Leadership Continuously evaluate and improve analytical processes and reporting workflows to optimize efficiency and accuracy. Provide technical guidance, subject‑matter expertise, and informal leadership to less experienced analysts. Qualifications: 5+ years of experience in financial analysis, actuarial analytics, financial modeling, or planning — with the ability to perform analysis at both macro and micro levels. Advanced proficiency in Excel, SAS, Databricks, Tableau, and other analytical tools used to extract, transform, and analyze large datasets. Familiarity with provider reimbursement, fee schedules, and contract modeling ​ Strong technical data skills and familiarity with analytical systems, methodologies, and enterprise data structures. Excellent communication skills, with the ability to translate complex analytics into clear, business‑driven insights for both technical and non‑technical audiences. Proven ability to manage multiple priorities, meet deadlines, and independently drive work forward while leveraging matrix partnerships. Ability to think critically, solve complex problems, and develop innovative analytical approaches. Healthcare analytics experience strongly preferred. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 112,800 - 188,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead and manage the IFP Operations Compliance team, ensuring process quality and regulatory adherence, and collaborate on strategic compliance initiatives. | Extensive risk and compliance experience, leadership skills, healthcare knowledge, and ability to influence cross-functional teams. | The job profile for this position is Legal Compliance Senior Manager, which is a Band 4 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. GENERAL PURPOSE: The IFP Operations Compliance Senior Manager will be a member of the Cigna IFP Operations leadership team; responsible for the multiple functions that align within the Operations Compliance team including: Regulatory Intake, Risk Assessment, and Prioritization Vendor Compliance IFP Marketplace Liaison (FEE & SBE) Market Conduct Exams Privacy Incident Investigation and Compliance IFP & SGP AZ Product Availability Grids (PAGs) SBC Calculator iComply Regulations Review & Assessment Marketplace Integrity & Affordability IFP Operations Risk Management (i.e., proactive identification of segment risks, Corrective Action Plans (CAPs), Onspring risk management tracking, etc.) RESPONSIBILITIES: Primary responsibility (1 of 2) is to lead the IFP Operations Compliance team, including daily leadership, 1:1 meetings, formal check-ins, goals/objectives, Career Development Plans, training and onboarding. Primary responsibility (2 of 2) is to ensure the quality of the IFP operational processes are fully compliant with State and Federal requirements. Responsibilities include participation with the New Law Implementation process, Business Implementation for new regulations, iComply regulations review and assessment, State & Federal mandate reviews and impacts, and IFP Regulatory Portfolio funding request intake, risk assessments and prioritization. Partner to support other Cigna IFP team members in development of guidelines and best practices. Lead change by influencing and educating Business and IT partners. Crosstrain employees in best practices through knowledge share sessions. Train employees on processes, documentation requirements and tools to improve consistency, reduce complexity and ensure capacity needs and deliverables are supported. Ensure proper documentation and communication venues are created to support the standardization of process and procedures within team, including training, education and knowledge share. Manage on-boarding, partner knowledge share, educational material development and maintenance and team SME development. Collaborate with business partners to ensure compliant solutions and deliverables. Manage resource and capacity planning. Manage own assignments in addition to staff assignments. Partner in metrics reporting. Work closely with the Business partners to ensure continuous improvement: Participate in business strategy and planning activity. As applicable, assist in defining project plans, dependencies, risk mitigation, and project status reports for complex or cross-functional processes. Participate in knowledge share development and execution. Provide insight into solutioning and best practices for process/procedure standardization. Support development and implementation of training and education tools. Provide and/or coordinate instructor-led training – self or partner coordination. Provide timely and technically appropriate written communication to stakeholders when necessary. Provide alternative solutions as necessary to assist in problem resolution. QUALIFICATIONS / KNOWLEDGE: Bachelor's degree preferred. 10+ years of risk and compliance experience. Expertise in the Cigna Healthcare organization, business processes and workflows to facilitate execution of initiatives. Familiarity with Cigna Healthcare products and benefits. Understanding of Cigna Healthcare systems and data repositories. Previous employee management experience, including strong people leadership skill sets. Proven ability to motivate employees and provide tools for success, both individually and as a team. Ability to work in a fast paced, demanding and rapidly changing environment. Ability to lead, manage and influence teams in a heavily matrixed environment. Ability to lead cross-functional teams and drive results with strong sense of urgency Detail oriented, with proven prioritization, time management and organization skills (including the ability to engage in multiple tasks and meet deadlines/standards). Ability to tie together complex issues and implement solutions to meet the needs of the global matrix. Ability to negotiate with peers and senior leaders to come to agreed upon and productive solutions to business problems. Strong oral, written, presentation and communication skills. Exceptional interpersonal, consulting and relationship management skills. Ability to foster collaboration, value other perspectives and gain support and buy-in for organizational proposals. Strategic and creative thinker with ability to think outside the box and translate strategies into actions/requirements/implementation. Can convey complex information in an understandable way to various audiences. Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects. Process-oriented with quality mindset. Strong organization and planning skills. Demonstrated ability to drive results. Embraces change and drives through ambiguity. Customer-orientation and customer insight/experience skills. Ability to interpret and synthesize data and insights. Strong problem-solving skills; solution identification & development. Ability to perform contingency planning. Ability to interact effectively with all levels of the organization. ROLE-SPECIFIC CORE COMPETENCIES: Emotional Intelligence - Demonstrated strong EQ as evidenced by the ability to understand other people, what motivates them and how to work cooperatively with them. Proven track record of resilience, empathy, strong listening skills and the ability to work through challenging business situation in a highly collaborative way to drive the right business outcomes. Possesses strong self- awareness and curiosity. Communication - Exceptional executive presence in written and verbal communications. Poise in front of large, senior audiences. Strong persuasion skills and effective communicator; ability to create and communicate a compelling vision internally and externally. Anticipatory - Demonstrated results in being able to think strategically, anticipate future consequences and trends, and incorporate them into both a short-term and long-term organizational plan. Business Acumen - Strong business acumen and ability to make connections with broad experience within the Provider ecosystem. Demonstrated ability to influence across a matrixed organization and develop trusting working partnerships with internal and external business partners. Drive for Results - Proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, the ability to balance the delivery of programs. Strategic Vision and Agility - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan. Leadership and Organization - Exceptional capacity leading and influencing cross-functional teams; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, cultivate entrepreneurship, and learn the strengths and weaknesses of the team to put people in a position to succeed. Customer Focus - Is dedicated to meeting the expectations and requirements of clients; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind. Matrix Management/Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop strong relationships across all levels of the organization, and with external partners. Action Oriented - Enjoys working hard in a fast paced, dynamic environment; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 128,800 - 214,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Developing strategic plans for operational excellence, maintaining client relationships, and driving growth in healthcare or managed care accounts. | Requires 5+ years in healthcare or managed care, strong communication and negotiation skills, and experience in specialty pharmacy or PBM account management. | Job Description: • Develop and execute strategic plans that support operational excellence, profitability, and account retention • Collaborate with Accredo partners to enhance customer and client experience through benefit, service, and relationship strategies • Maintain strong market and competitive knowledge; effectively communicate Accredo tools and services in specialty settings • Work closely with the Account Executive to drive retention, growth, and satisfaction strategies across products and operations • Support renewal activities, including RFP participation, service issue management, performance guarantees, and implementations • Build trusted‑advisor relationships with clients by proactively engaging in needs assessments and aligning solutions • Maintain deep understanding of Accredo products, services, benefit design, access, and outcomes reporting • Stay informed on Accredo operational performance and clearly communicate impacts to clients • Lead performance guarantee reporting, including analytics and client‑ready presentations • Develop and execute upsell and margin strategies to drive growth in target accounts • Apply foundational understanding of underwriting principles, contracting, and LOA processes • Leverage internal resources to deliver creative, cost‑balanced solutions that meet client needs • Represent Accredo in market events, QBRs, onsite meetings, and executive-level discussions Requirements: • 5+ years of experience in healthcare or managed care • Strong communication, negotiation, and influencing skills • Strategic mindset with the ability to partner with Account Executives to grow book of business • Strong planning and organizational skills with ability to prioritize short‑ and long‑term objectives • Demonstrated ability to build strong relationships and lead within a matrixed environment • Bachelor’s degree strongly preferred; advanced degree preferred • Experience in specialty pharmacy or PBM account management • Experience developing financial and strategic client-facing presentations Benefits: • medical, vision, dental, and well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays

Develops and implements sales strategies for targeted key accounts, seeking out new clients, and managing the sales process for healthcare products. | Requires 5+ years of sales experience, prior insurance or managed care sales, and strong organizational and communication skills. | Role Summary Develops and implements sales strategies for targeted key accounts in a plan, a territory, or a specified geographic area. Very knowledgeable of complete line of products/services and clients' issues and needs. Primarily focuses on seeking out new clients. Typically has at least three years of related sales experience. Responsibilities Obtain new accounts through direct or brokerage channels for sales. Meet or exceed annual business plan as measured by new firms, revenue, membership and profitability objectives. Maintain prescribed weekly activity levels. Manage the sales process for Medical, Dental, Pharmacy, Behavioral products. Review and respond to RFP's, manage internal strategy and present quotations. Manage database of prospects and assigned producers. Qualifications 5+ years sales experience strongly preferred Prior Insurance experience in Underwriting, Operations or Proven sales track record 1-2+ years’ experience in managed care sales Highly motivated with excellent organizational skills Self-starter with ability to work independently or as a team to achieve goals and objectives Excellent presentation skills, verbal and written communication skills Ability to work strategically with matrix partners to design presale strategies and proposals Ability to obtain necessary licenses Acceptable driving record If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is also anticipated to be eligible to participate in an incentive compensation plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Oversee delegated healthcare programs, monitor performance, and ensure compliance with regulatory standards. | Requires healthcare administration or related experience, knowledge of utilization management, and project leadership skills. | Job Description: • Serve as the primary liaison for medical management leadership, triaging requests and providing timely updates • Partner in the design and refresh of the medical management oversight model for delegated programs • Facilitate governance structures for utilization management and clinical strategy committees • Develop, refine, and deliver reporting packages for utilization management performance and key metrics • Oversee delegated programs, including performance tracking, reviews, and accountability measures; lead remediation efforts as needed • Monitor appeals processes to ensure compliance with regulatory requirements and mitigate risk • Collaborate with cross-functional teams to align medical management strategies with organizational objectives • Prepare and present senior-level communications, including periodic status reports and monthly updates Requirements: • Bachelor's degree in healthcare administration, nursing, or related field (Master’s preferred) • Minimum 5 years in medical management, utilization management, or clinical operations • Strong knowledge of utilization management and appeals processes • Proven ability to lead cross-functional teams and manage complex projects • Excellent communication, facilitation, and stakeholder engagement skills • Experience with performance metrics, KPIs, and reporting tools • Familiarity with regulatory requirements and risk management in healthcare • Proficiency in data analysis and healthcare reporting systems Benefits: • Health insurance • Vision • Dental • Well-being programs • Behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays

Oversee portfolio initiatives, prioritize projects, and align strategies across teams to ensure value creation and enterprise alignment. | Extensive experience in strategy, program management, and leading teams, with a focus on healthcare or similar complex environments. | The job profile for this position is Program Management Senior Manager, which is a Band 4 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Individual Family Plans (IFP) & Small Group Product Group (SGP) Portfolio Planning Leader is a strategic role responsible for overseeing the intake, evaluation, prioritization, and governance of portfolio initiatives across business segments. This leader ensures alignment with enterprise strategy, drives value creation, and facilitates decision-making across cross-functional teams. Key Responsibilities: Lead team of Intake Managers Lead annual strategic planning cycles Stakeholder Experiences. Aggregate and prioritize initiatives vying for investment. Ensure alignment with enterprise goals and value drivers. Serve as a connector across Stakeholder Experiences to ensure initiatives are prioritized and escalated appropriately. Portfolio Prioritization & Value Optimization Own and facilitate road mapping sessions and Pitch Day Synthesize multi-year roadmaps into IFP & SGP Master Inventory Assist in determination of value optimization and strategic alignment Coordinate Stakeholder Experience Prioritization (1-n) Effort & Value Assessment EG: Impact & Feasibility Assessment, Business Case Validation Portfolio & Intake Management/ Governance & Decision Support Lead end-to-end management and coordination of all requests submitted into IFP & SGP Intake processes Own and facilitate portfolio governance, ensuring initiatives meet readiness criteria and are aligned with enterprise strategy. Guide business and partner with stakeholders to define problems and shape solutions. Identify, communicate and manage risks in an organized and detailed manner – timely escalation of barriers to success. Make initial Go/No-Go decisions, based on knowledge of aligned Stakeholder Experience Roadmap and backlogs (Strategic and Business Directed), and pipeline. Present GO recommendation to the Portfolio Leadership for disposition; if approved, include in backlog, and sequenced for delivery. Provide outcomes/status to the business submitters, including what the recommended outcomes mean. Drive trade-off and sequencing decisions across verticals, ensuring transparency and alignment. Qualifications: Bachelor’s degree preferred Minimum of 15+ years of experience working in strategy and operational leadership, with a proven background successfully leading organizations through business transformation. 15+ years of relevant Portfolio Management, Program/Project Management, and/or healthcare experience required. 10+ years of experience leading people. Experience and/or working knowledge across multiple growth platforms, sub-business and/or functions preferred. Ability to work effectively in a dynamic and rapidly changing team-based, heavily matrixed environment. High degree of flexibility and agility. Works well in a fast-paced environment. Thrives on dealing with ambiguity and managing complexity. Strong relationship management and cross-functional influence, including at the most senior levels of the organization. Ability to understand complex needs of stakeholders at all levels of the organization in order to drive sustainable change. Innovative and will challenge the status quo. Strategic mindset & enterprise thinker. Strong self-awareness and emotional intelligence. Strong business acumen to support strategic alignment of initiatives. Acts authentically with honesty and integrity to create trusted relationships. Courage to reimagine current operating model and recommend ways for working differently. Demonstrated ability to drive and influence diverse stakeholders to decisions, alignment, and commitment, often requiring significant cross-functional coordination to achieve desired business results. Independently identifies and frames opportunities in a structured, data-driven way to clearly communicate options, risks, trade-offs. Ability to design, gain alignment and successfully execute key enterprise initiatives from start to finish; works independently, with guidance in only the most complex situations. Strong Change Management exposure to the discipline and components of Change Management (measurements, delivery, planning, execution, theories) CRITICAL COMPETENCIES: Strategic Mindset – Looks to future needs and possibilities and translates Enterprise strategic goals into executable plans Action Oriented – Takes on tough challenges with sense of urgency, high energy, and enthusiasm Drives Results – Pushes team and cross functional partners to deliver needed results in tough circumstances and expedited timelines Decision Quality – Makes sound and timely decisions to keep work moving forward Directs Work – Provides direction to direct reports and cross functional teams and removes barriers to getting work done Manages Complexity – Makes sense of complex and sometimes contradictory information to effectively solve problems Manages Ambiguity – Operates effectively and drives work forward even when things are not certain or there is no clear way forward Balances Stakeholders – Anticipates and balances the needs of multiple stakeholders across Health Services and Enterprise Collaborates – Quickly builds partnerships and works collaboratively with others to ensure progress Courage – Steps up to address difficult issues and says what needs to be said Instills Trust – Quickly gains confidence and trust of others through honesty, integrity, and authenticity Communicates Effectively – Develops and delivers multi-mode communications that convey a clear message and adapts to multiple audiences Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 130,700 - 217,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead strategic initiatives to optimize EHR systems and healthcare data exchange, ensuring compliance and stakeholder engagement. | Requires healthcare experience, EHR platform knowledge, and program management skills, which are not present in your background. | The job profile for this position is Program Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Senior Program Manager (Business Architect) We are seeking a dynamic healthcare professional to drive innovation in utilization management (UM) and Electronic Health Record (EHR) strategy. A key focus of this role is the implementation and optimization of EHR platforms to enable bi-directional data exchange and support Cigna’s strategic business objectives. As Senior Program Manager (Business Architect), you will lead project work and strategic decision-making to lower costs, mobilize EHR data with providers, and ensure compliance with privacy and security standards. Your responsibilities span defining strategic intent, building business cases, collaborating with IT and clinical teams, developing go-to-market strategies, and educating delivery teams on capability needs. Key Responsibilities: Define strategic intent, scope, product strategy, risks, and benefits in collaboration with matrix partners. Build lean business cases by partnering with multiple stakeholders across the organization. Specify operating models and clarify business functions for solution delivery. Assess existing capabilities and gather requirements for new capabilities. Facilitate cost estimation process and identify operational impacts. Develop Go-To-Market strategies: pricing, performance guarantees, client elections, marketing, reporting, and timing. Facilitate leadership decisions to rank new opportunities against an existing prioritized backlog. Educate delivery teams on strategic intent, scope, and capability needs. Stay engaged in execution to ensure strategic intent is achieved; assist in facilitating decisions and resolving key issues/risks. Monitor timeliness of execution and value realization along the targeted benefits schedule. EHR Platform-Specific Responsibilities: Lead integration and optimization efforts for Epic Payer Platform and other EHR systems. Collaborate with IT and clinical teams to ensure seamless data exchange between payer and provider systems. Analyze workflows and recommend improvement opportunities across the enterprise by leveraging EHR capabilities. Oversee implementation of new features or modules within EHR platforms to meet business requirements. Ensure compliance with data privacy and security standards during implementation. Train and support stakeholders on EHR platform functionalities relevant to payer operations. Partner with business leads to monitor project performance and troubleshoot issues. Qualifications & Competencies: Bachelor’s degree required; master’s degree (MBA, MHA, MPH) preferred. 5+ years’ experience as a Program Manager, Business Analyst or Business Architect. Healthcare insurance experience is highly preferred. Demonstrated hands-on experience with Electronic Health Records (EHR) platforms like Epic, Oracle Cerner, Athena, etc. highly preferred. Experience implementing clinical programs (utilization management, level/site of care). Experience with process modeling tools (IBM Blueworks Live, MS Visio). Agile/Project Management certification (PMI, CSM, SAFe) or Six Sigma preferred. Proficient in Microsoft Office. Strong business acumen and ability to quickly learn new business areas. Excellent verbal, written, and presentation skills. Ability to lead and influence in direct and matrixed environments. Self-directed, results-driven, and comfortable with ambiguity and change. Some travel required (10%). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 113,600 - 189,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead enterprise-level initiatives to improve operational performance, develop project roadmaps, and facilitate strategic decision-making. | 7+ years of project or program management experience, strong analytical skills, and proven success in leading complex initiatives. | The job profile for this position is Program Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Lead transformative initiatives that elevate operational performance, drive innovation, and strengthen clinical and enterprise outcomes. In this role, you will advance high-impact projects that improve efficiency, optimize workflows, and support strategic decision-making across CHC. You will collaborate with leaders and cross-functional partners to deliver clear value, measurable results, and aligned execution across the organization. Responsibilities Drive operational excellence initiatives that improve quality, efficiency, and clinical program performance. Lead enterprise-level projects focused on analytics, workflow optimization, operating model enhancements, and value realization. Develop integrated project roadmaps, performance dashboards, and communication tools to support visibility and alignment. Facilitate governance routines, strategic planning sessions, and cross-functional forums that enable clarity and informed decision-making. Identify, assess, and resolve risks, issues, and cross-team dependencies to protect delivery timelines and project outcomes. Shape and deliver executive-ready insights, summaries, and recommendations supporting prioritization and long-term planning. Partner with matrixed teams to build collaboration, strengthen alignment, and create scalable, repeatable processes. Promote continuous improvement practices across CHC through problem-solving, knowledge sharing, and operational discipline. Qualifications (Required) 7+ years of experience in project or program management within healthcare, consulting, clinical operations, or related fields. Demonstrated success leading complex, cross-functional initiatives with enterprise-level impact. Strong analytical skills, including KPI development, performance measurement, and data-driven decision-making. Exceptional communication skills with the ability to synthesize complex information and deliver clear recommendations. Proficiency in project management tools, methodologies, and structured problem-solving approaches. Qualifications (Preferred) Master’s degree preferred. Experience with predictive analytics, advanced reporting, or clinical program evaluation. Ability to influence and operate effectively at all organizational levels across matrixed environments If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 116,100 - 193,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.