TEXAS DEPARTMENT OF MOTOR VEHICLES

Lead IT operations including budget, vendor contracts, compliance, reporting, staff supervision, and strategic alignment with agency goals. | Bachelor’s degree, 5+ years IT operations experience with budget responsibility, 3+ years leadership experience, knowledge of state IT procurement and DIR services, and preferred ITIL certification. | TxDMV - IT Operations Director (00053461) Organization: TEXAS DEPARTMENT OF MOTOR VEHICLES Primary Location: Texas-Austin Work Locations: Camp Hubbard Bldg 6 4000 Jackson Ave Bldg 6 Austin 78731-6007 Job: Management Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 Travel: Yes, 5 % of the Time State Job Code: 1622 Salary Admin Plan: B Grade: 28 Salary (Pay Basis): 10,500.00 - 11,291.67 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Oct 15, 2025, 8:18:48 AM Closing Date: Oct 24, 2025, 11:59:00 PM Description This position is currently eligible for telecommuting within the state of Texas. However, this is subject to change, and the position may transition to an in-office assignment at a designated work location within the state based on space availability and agency needs. To apply for this position, complete an on-line application through the Applicant Career Section or through WorkInTexas. TxDMV does not accept paper applications. Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview. GENERAL DESCRIPTION At the Texas Department of Motor Vehicles (TxDMV), our mission is to serve, protect, and advance the citizens and industries of Texas by delivering high-quality motor vehicle-related services. As a dynamic state agency, we are committed to exceptional customer service, consumer protection, and the success of motor vehicle-related industries. The IT Operations Director provides senior-level leadership and strategic direction for the IT Operations section within the Information Technology Services Division (ITSD). This role involves managing the division’s operational budget, including oversight of the Department of Information Resources (DIR) Shared Technology Services (STS) and Data Center Services (DCS) portfolio, while developing policies, procedures, and performance standards. The Director coordinates program activities, evaluates outcomes, and ensures alignment with agency goals. This position supervises staff and operates with extensive latitude for independent judgment. ESSENTIAL DUTIES Lead and coordinate ITSD operational activities including budget, communications, audits, and performance monitoring. Develop and manage the ITSD operations budget and associated projects using industry-standard methodologies. Oversee the full lifecycle of ITSD services and contracts, ensuring compliance with procurement laws and timely delivery of contract deliverables. Prepare and submit legislatively required reports such as the Information Resources Deployment Review (IRDR), Biennial Operating Plan (BOP), and Modernization Plan. Ensure timely and accurate internal and external communications regarding outages, releases, and scheduled maintenance. Monitor compliance with operational deadlines, audit responses, training requirements, and performance indicators. Evaluate and improve operational processes to enhance efficiency and effectiveness. Compile and distribute operational reports and budget data to ITSD leadership, TxDMV executives, the board, and other stakeholders. Represent TxDMV at meetings, hearings, legislative sessions, conferences, and on panels or committees. Foster collaboration across ITSD sections and with business partners. Supervise and mentor staff. May travel up to 10% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed. Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures. Perform other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: • State and federal laws related to IT project administration, procurement, and information security. • Operations management principles and practices. • Vendor performance evaluation methods. • State of Texas IT procurement and reporting requirements. • DIR Shared Technology Services and Data Center Services planning and oversight. Skill in: • Strategic operations and budget management. • Using Microsoft Office Suite and other operations management tools. • Communicating complex technical information clearly to diverse audiences. • Prioritizing tasks, managing multiple projects, and meeting deadlines. • Exercising sound judgment and making effective decisions. Ability to: • Lead operational planning and execution, set goals, and identify risks. • Demonstrate initiative, adaptability, and problem-solving skills. • Communicate and promote the mission, values, and vision of the agency. • Build and lead high-performing teams through effective supervision and motivation. • Accept and apply constructive feedback. • Collaborate professionally with colleagues and stakeholders. • Deliver excellent customer service. • Maintain confidentiality and uphold ethical standards. The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned. Qualifications MINIMUM REQUIREMENTS Education and Experience Bachelor’s degree from an accredited college or university in IT Management, Computer Information Systems, Management Information Systems, Business Management, Accounting, or a related field. Minimum five (5) years of progressively responsible experience in IT operations or a similar role involving budget management. Minimum three (3) years of full-time experience in a leadership or supervisory role with direct reports. Substitution Note: Relevant experience may substitute for education. Education cannot substitute for required experience. PREFERRED REQUIREMENTS Experience managing IT operations and budgets within a Texas state agency. Experience overseeing IT procurements in a Texas state agency environment. Familiarity with DIR Shared Technology Services. Certifications such as: • Certified Texas Contract Developer (CTCD) • Certified Texas Contract Manager (CTCM) • Information Technology Infrastructure Library (ITIL) ADDITIONAL INFORMATION Remote work employees must meet these criteria for the remote work location: • Adequate desk space in a dedicated, contained area that is secured and protected at all times. • Remote work location is in a quiet environment free of background people and noise during business hours. BENEFITS The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include: ü Retirement Plan ü Paid Group Health & Life Insurance for employees ü Paid Holidays ü Paid Vacation Leave ü Paid Sick Leave ü Longevity Pay ü Dental ü Vision ü Dependent Optional Life Insurance ü Voluntary AD&D Insurance ü Dependent Health & Life Insurance ü Health & Dependent care flexible spending accounts ü Tuition Assistance Program QUALIFIED EMPLOYER: In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education’s Public Student Loan Forgiveness (PSLF) program. REGISTRATION, CERTIFICATION AND/OR LICENSURE A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business. JOB OFFERS AND CONTINUATION OF EMPLOYMENT IS CONTINGENT UPON: • Proof of education and experience listed on the application • Eligibility to work in the United States • Satisfactory results from a pre-employment criminal history background check and driver’s record check • Compliance with Selective Service registration for males ages 18-25 • Required to attend work regularly and observe approved work hours in accordance with department policies and procedures. MILITARY If selected for the position the following must be provided for proof of military employment preference: • Veteran must provide form DD 214 • Surviving Spouse or Orphan must provide DD 1300 or DD 214. Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information. SUBMISSION OF APPLICATION Your application must be complete, accurate and reflect all experience and education. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043.

Provide advanced administrative and technical support to CFO and division directors, manage purchase requisitions, coordinate travel and meetings, and assist with customer service and communications. | Bachelor's degree or equivalent with 2+ years administrative support experience, preferably with CAPPS purchasing and travel coordination experience, and valid Texas driver's license. | Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00052304 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section State Title: Executive Assistant II This position is required to work onsite at TxDMV Headquarters located in Austin, Texas, two days per week (subject to change.) To apply for this position, complete an on-line application through the Applicant Career Section or through WorkInTexas. TxDMV does not accept paper applications. Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview. General Description Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries. Performs advanced professional assistance for the Texas Department of Motor Vehicles Finance and Operations (FAO) Division. Provides support for the Chief Financial Officer (CFO) and Internal Audit Division Director, and secondary support to the department's executive office. Work involves coordinating high-level administrative operations of the division, including administrative procedures, scheduling meetings, and composing and tracking correspondence. Ensures customers receive needed information on the initial contact and responses comply with state and federal laws, rules, and regulations. May review, plan and implement the work of others. Prepares and monitors FAO purchase requisitions to ensure items are acquired timely in accordance with State guidelines. Assists TxDMV staff across the department by troubleshooting requisition errors or making corrections. Coordinates confidential and time-sensitive correspondence, emails and phone communications. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Essential Duties Provides administrative and technical support to the Chief Financial Officer, the FAO Division directors and managers, and the Internal Audit Division Director. Provides back-up support to the executive office, as requested. Provides technical assistance to executive and administrative assistants across the department with the purchase requisition module in the departments financial system. Makes travel arrangements, develops travel itineraries, and processes travel reimbursement requests for FAO staff. Provides administrative oversight of division contracts, including property leases, copy machines, contractors, publications, lock boxes and professional certifications. Ensures appropriate customer service is provided by FAO. Answers phones, provides assistance to customers and routes calls to appropriate agency staff. Provides assistance to the public and greets external visitors. May greet visitors and attendees of general board meetings and other public meetings, as requested by the executive office. Assists with processing mail, evaluates content and routes to appropriate staff. Schedules, coordinates and monitors daily operations and executive activities. May compose and respond to correspondence; composes letters, memos and reports; proof and edit for grammar, punctuation, sentence structure and clarity. Orders office supplies, books and publications, completes purchase requests, coordinates purchases, and processes payments for the FAO Division. Maintains asset inventory for FAO division equipment. May schedule and coordinate meetings and division training, notify attendees, develop agenda, prepare meeting information, secure meeting space, draft meeting minutes, document decisions and action items. Manage special projects as assigned, develops timelines, reports status, identifies risks and issues, and escalates issues as needed. May serve as division representative for department special purpose committees, including the State Employee Charitable Campaign. Schedules interviews for hiring managers. May prepare new hire packets for division personnel. May travel up to 5% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed. Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures. Performs other job-related duties as assigned. Physical And/Or Environmental Demands The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environment: Office; Ambulatory skills, e.g., stand, walk, sit; Hand-eye coordination and arm/hand/finger dexterity; Ability to transfer weights of 10 pounds anticipated for this position; Driving requirements: Minimal, 5% or less. Qualifications: Minimum Requirements Education and Experience Bachelors degree from an accredited four-year college or university or U.S. equivalency thereof plus two (2) years of administrative support experience. Additional experience in administrative or staff support-related activities may be substituted for education on a year for year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.) Preferred Requirements Experience working in CAPPS purchasing, requisitions and receiving. Experience in coordination of travel authorizations and reimbursement. Experience in coordination of inventory for an organizational unit. Additional Information This position is required to work onsite at TxDMV Headquarters located in Austin, Texas, two days per week (subject to change). Benefits The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include: Retirement Plan Paid Group Health Life Insurance for employees Paid Holidays Paid Vacation Leave Paid Sick Leave Longevity Pay Dental Vision Dependent Optional Life Insurance Voluntary ADD Insurance Dependent Health Life Insurance Health Dependent care flexible spending accounts Tuition Assistance Program QUALIFIED EMPLOYER:In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Educations Public Student Loan Forgiveness (PSLF) program. REGISTRATION, CERTIFICATION AND/OR LICENSURE A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.