Texana Bank National Association

Perform initial appraisal of potential borrowers, verify documentation, and coordinate submission to underwriting. | Requires 5+ years of mortgage processing experience, knowledge of TRID, Encompass, and regulatory standards, with strong organizational and communication skills. | Position Type: Full-Time, Hourly Non-Exempt Department: Mortgage Operations Reports To: Mortgage Processing Manager Salary Range: $26.44-$36.05 per hour JOB SUMMARY: Responsible for performing initial appraisal of potential borrowers by thoroughly examining their applications; assessing the credit standings of applicants through background research; and interviewing applicants to evaluate their eligibility for loan or mortgage. ESSENTIAL FUNCTIONS: • Identify customer needs, explore all options, and suggest different types of loans. Review files for completeness and accuracy. • Verify accuracy of system input. • Analyze file for program applicability. • Review necessary documentation, such as income and asset documentation, credit report, verifications, appraisal report, preliminary title report, etc. • Follow up with clients to request additional documents as needed or to clarify important points. • Provide status updates to loan officers, borrowers, and agents. • Remain up to speed regarding lending and other financial services. • Coordinate all aspects of submission to underwriting, documentation requests and satisfaction of closing/funding conditions. Coordinate closings as needed. • Submit files in a timely manner in accordance with company standards. • Review pre-audit HUD-1 to ensure accuracy. Work with loan officer and title companies to resolve any discrepancies prior to closing. • Prioritize workflow to ensure time sensitive files are handled in proper order. • Assure compliance with all regulatory and governmental standards, guidelines, rules and regulations with all regulatory authorities, federal or state ordinances and administrative regulations and statues. • Forge trust relationship and enhance customer dedication. • Ensures confidentiality of bank and customer information. • Performs other duties as assigned. Requirements Preferred Skills: • Preferably 5 years or more processing conventional, VA and FHA loans. • Encompass experience preferred. Requirements: • Post TRID knowledge required. • Comprehension of direct/indirect lending procedures. • In-depth understanding of relevant rules and regulations. • Strong organization skills and detail oriented. • Excellent communication and sales skills. Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. Texana Bank Mortgage 1680 Keller Parkway Keller, Texas 76248

Leading and training a mortgage sales team to achieve production goals, ensuring compliance and quality. | Minimum 3 years in mortgage sales management, proficiency in Encompass, and experience in training and development. | Description JOB SUMMARY: Responsible for producing and leading a mortgage sales team toward achieving production goals. Responsible for consulting, partnering, creating, and conducting training as well as designing training solutions and overall mortgage education for new hires. ESSENTIAL FUNCTIONS: Educate new hires on mortgage education and Encompass through support and training sessions (i.e., virtual, recorded, and/or onsite) Actively support and promote Texana Banks’ processes, procedures, and culture. Stay abreast of industry, policy and product changes. Responsible to drive profitability monthly loan volume goals and conversion metrics Ensures team members are held accountable to Company production, activity, and quality standards. Ensure accuracy of loan data to mitigate quality issues. Participate in the development, documentation, training and implementation of departmental policies and procedures Responsible for interviewing & hiring new sales staff Responsible for providing other departmental leaders with written feedback for the purpose of improving overall corporate operational efficiency Responsible for forecasting departmental staffing needs based on projected workload Conduct annual performance reviews with direct reports Responsible for meeting Texana Bank’s commitment to compliance Other duties as assigned with the role. Requirements QUALIFICATIONS: Minimum of three (3) years related experience in the mortgage industry as a Sales manager Advanced knowledge of mortgage lending programs. Must be proficient in Encompass 1+ years of experience in training/development Proficiency in MS Office and mortgage software Comprehension of lending procedures. In-depth understanding of relevant rules and regulations. Ability to function independently in a multi-task environment as well as part of a team. Ability to analyze information and make informed decisions. Strong organization skills and detail oriented. Excellent communication and sales skills. Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. Texana Bank Mortgage 1680 Keller Parkway Keller, Texas 76248