TENEX.AI

Lead and manage SOC Managers to ensure SOC health and performance, handle complex escalations, and scale SOC processes and staffing. | 8+ years in security operations with 3+ years leadership managing teams, strong technical SOC tooling foundation, and proven performance improvements. | Company Overview: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside. Culture is one of the most important things at TENEX.AI—explore our culture deck at culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work. About the Opportunity: As SOC Director, you’ll lead the team that keeps TENEX’s detection and response engine running around the clock. You’ll manage a group of SOC Managers, own the overall health and performance of the SOC, and stay hands-on enough to jump into hard technical problems alongside your analysts and engineers. This is a player-coach leadership role: you set direction and standards while remaining close to the work that protects our customers. What You’ll Do: Lead the SOC Managers. Manage, coach, and develop a team of SOC Managers responsible for analyst and engineering shifts. Own SOC health and performance. Define and track the metrics that measure detection quality, response speed, and customer outcomes, and drive continuous improvement against them. Stay technical. Remain hands-on in escalations, complex investigations, and detection engineering decisions rather than managing purely from a distance. Support customer outcomes. Serve as a senior escalation point for customer security operations and ensure the SOC delivers consistent, high-quality protection. Scale the operation. Build the processes, staffing plans, and playbooks needed to expand SOC coverage and capacity as customer volume increases. Partner cross-functionally. Work with Detection Engineering, Product, and Customer Success to close gaps and improve the overall service. What You Bring: 8+ years in security operations, with 3+ years leading SOC teams (including managing managers or team leads). Strong hands-on technical foundation in detection, incident response, and modern SOC tooling (SIEM/SOAR, EDR, cloud). Proven track record owning SOC performance metrics and driving measurable improvement. Track record of building and retaining high-performing security operations teams. Bonus Points: Experience in a customer-facing MDR/MSSP environment. Experience scaling a SOC in a high-growth startup. Hands-on cloud security experience (AWS/GCP/Azure). Background building automation-first detection and response operations. Education & Certifications: Bachelor’s degree in Computer Science, Cybersecurity, or Engineering, or a related field (or equivalent experience). Relevant certifications such as CISSP, GCIH, GCDA, or AWS/GCP certifications are a plus. Why Join Us? Opportunity to lead and scale the SOC at the center of an AI-native MDR company, shaping how an entire team protects customers. Collaborate with a talented and innovative team focused on continuously improving security operations. Competitive salary and benefits package. A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies.

Lead and manage SOC Managers and overall SOC health, performance, and technical escalations to protect customers. | 8+ years in security operations with 3+ years managing SOC teams, strong technical SOC foundation, and proven SOC performance improvement. | Company Overview: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside. Culture is one of the most important things at TENEX.AI—explore our culture deck at culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work. About the Opportunity: As SOC Director, you’ll lead the team that keeps TENEX’s detection and response engine running around the clock. You’ll manage a group of SOC Managers, own the overall health and performance of the SOC, and stay hands-on enough to jump into hard technical problems alongside your analysts and engineers. This is a player-coach leadership role: you set direction and standards while remaining close to the work that protects our customers. What You’ll Do: • Lead the SOC Managers. Manage, coach, and develop a team of SOC Managers responsible for analyst and engineering shifts. • Own SOC health and performance. Define and track the metrics that measure detection quality, response speed, and customer outcomes, and drive continuous improvement against them. • Stay technical. Remain hands-on in escalations, complex investigations, and detection engineering decisions rather than managing purely from a distance. • Support customer outcomes. Serve as a senior escalation point for customer security operations and ensure the SOC delivers consistent, high-quality protection. • Scale the operation. Build the processes, staffing plans, and playbooks needed to expand SOC coverage and capacity as customer volume increases. • Partner cross-functionally. Work with Detection Engineering, Product, and Customer Success to close gaps and improve the overall service. What You Bring: • 8+ years in security operations, with 3+ years leading SOC teams (including managing managers or team leads). • Strong hands-on technical foundation in detection, incident response, and modern SOC tooling (SIEM/SOAR, EDR, cloud). • Proven track record owning SOC performance metrics and driving measurable improvement. • Track record of building and retaining high-performing security operations teams. Bonus Points: • Experience in a customer-facing MDR/MSSP environment. • Experience scaling a SOC in a high-growth startup. • Hands-on cloud security experience (AWS/GCP/Azure). • Background building automation-first detection and response operations. Education & Certifications: • Bachelor’s degree in Computer Science, Cybersecurity, or Engineering, or a related field (or equivalent experience). • Relevant certifications such as CISSP, GCIH, GCDA, or AWS/GCP certifications are a plus. Why Join Us? • Opportunity to lead and scale the SOC at the center of an AI-native MDR company, shaping how an entire team protects customers. • Collaborate with a talented and innovative team focused on continuously improving security operations. • Competitive salary and benefits package. • A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies.

Manage and optimize IT systems, cloud environments, and identity systems ensuring availability and security. | At least 3 years IT administration experience with expertise in Google Workspace, GCP, network security, scripting, and DevOps concepts. | Company Overview: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside. The Opportunity: We're looking for a highly motivated and skilled IT Administrator to join our dynamic team. This pivotal role is perfect for an IT administrator with a strong foundational understanding of security, eager to evolve into a full-fledged security specialist. You'll play a crucial role in safeguarding our entire IT infrastructure and digital assets, including those of our valued customers. You will be designing, implementing, and optimizing cutting-edge security controls and building out robust security capabilities from the ground up. You'll be instrumental in ensuring seamless IT operations while proactively strengthening TENEX's and our customers’ security posture against an ever-evolving threat landscape through robust engineering practices and intelligent automation. What You'll Do: IT Systems & Network Administration: Administer, monitor, and optimize a wide range of essential IT systems, including communication platforms, various cloud environments (e.g., Google Cloud Platform), and other critical IT technologies. Manage and maintain core identity systems (e.g., Google Identity) and ensure the secure and efficient operation of our Google Workspace environment. Ensure high availability, performance, and security of all managed systems through proactive monitoring, configuration management, and regular backups. Provide expert-level technical support and troubleshooting for complex IT and security issues, escalating to specialized teams when necessary. Operations & Maintenance: Maintain a diverse suite of security tools and technologies, including next-generation firewalls, Endpoint Detection and Response (EDR) solutions, Security Information and Event Management (SIEM) systems, Multi-Factor Authentication (MFA), and Zero Trust Network Access (ZTNA) solutions. Contribute to the support development and enforcement of robust security policies, standards, and procedures across the organization. Support system hardening efforts for operating systems, applications, and network devices to minimize attack surfaces and enhance resilience. DevOps Security Integration & Automation: Champion the integration of the DevOps lifecycle, helping to build and mature our "configuration-as-code" capabilities. Leverage APIs to integrate various services with IT systems, enabling advanced automation and improved security orchestration. Develop and implement automated workflows to streamline IT operations, improve efficiency, and reduce manual intervention. Requirements Experience: A minimum of 3+ years of progressive experience in IT administration Technical Skills: Expert proficiency in Google Workspace administration, Google Cloud Platform, and identity management solutions (e.g., Google Cloud Identity). Hands-on experience with ZTNA, Mobile Device Management (MDM), EDR solutions (e.g., SentinelOne), and network security concepts (TCP/IP, DNS, routing, switching, VPNs). Demonstrated experience in configuring, managing, and troubleshooting security tools such as firewalls, SIEM platforms (e.g., Google SecOps, Splunk, Microsoft Sentinel), and vulnerability scanners. Solid understanding of cloud security principles and best practices across major cloud providers (GCP, AWS, Azure). Familiarity with DevOps concepts including CI/CD pipelines, Infrastructure as Code (IaC), and secure coding practices. Strong scripting skills (e.g., Python, PowerShell) for automation, API integration, data analysis, and custom tool development are highly desirable and critical for this role. Soft Skills: Exceptional problem-solving abilities with a methodical approach to complex technical challenges. Outstanding written and verbal communication skills, capable of clearly articulating technical concepts to both technical and non-technical audiences. Strong collaboration skills and a proven ability to work effectively within cross-functional teams. Proactive and self-driven with a keen eye for detail and a steadfast commitment to security best practices and continuous improvement. Bonus Points If You Have: Experience with Security Orchestration, Automation, and Response (SOAR) platforms. Familiarity with compliance frameworks (e.g., ISO 27001, NIST, SOC 2). A passion for staying up-to-date with the latest cybersecurity trends and emerging threats. Why Join TENEX? Impactful Work: Be at the forefront of securing our organization and our customers, making a tangible difference every day. Growth & Development: This role offers a unique opportunity to grow your IT administration skills into advanced security engineering, with a clear path for career progression. Innovative Environment: Work with cutting-edge technologies and contribute to building out advanced security capabilities. Collaborative Culture: Join a supportive and highly skilled team where your contributions are valued, and continuous learning is encouraged. Competitive Compensation: We offer a comprehensive salary and benefits package designed to attract and retain top talent. Ready to help us build a more secure future? Apply now! We're excited to see how your skills and passion can contribute to our mission.

Develop custom AI-driven security automation solutions embedded with customers and improve core security products. | Requires 3+ years in software or security engineering, proficiency in Python or similar, bachelor's degree, and preferred AI/ML and security operations experience. | Company Overview: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside. Culture is one of the most important things at TENEX.AI—explore our culture deck at culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work. About the Role As a Forward Deployed Engineer at TENEX, you are a customer-embedded problem solver. You live inside strategic customer accounts, discover what is broken or missing, and build solutions — combining AI, data, and security expertise to ship things that matter. Your work doesn't stay in one customer's environment; it feeds back into what TENEX builds for everyone. Job Responsibilities Embed directly within assigned customer accounts to deeply understand their environment, workflows, and security challenges Follow the FDE engagement loop: Discover, Ideate, Document, Build, Ship — moving from problem identification to working solution with a bias toward action Build custom solutions tailored to customer needs — including automations, integrations, AI-assisted workflows, data pipelines, and security tooling extensions Apply combined expertise across AI, data, and security to solve problems that off-the-shelf tools cannot address Document solutions thoroughly so they can be reviewed, refined, and offered to other customers across the platform Continuously identify and surface new problem areas, data opportunities, and intelligence gaps encountered during customer engagements — feeding these discoveries into the AI & DS function for evaluation and development Collaborate closely with the AI & Data Science function — surfacing cross-customer intelligence needs directly from customer engagements Maintain a strong working relationship with customer technical stakeholders throughout the engagement Manage multiple active customer accounts concurrently, maintaining deep focus and high-quality output across each engagement Escalate blockers or account risks to the Director or Staff-level engineers when appropriate Required Skills & Qualifications Technical & Industry Expertise 3+ years in software engineering, security engineering, or a technical customer-facing role Strong programming skills in Python and/or another general-purpose language (Go, TypeScript, etc.) Experience working directly with customers to solve complex technical problems Familiarity with AI/ML tooling, data pipelines, or data engineering concepts Knowledge of security operations, SIEM/SOAR, cloud security, or endpoint security Ability to rapidly prototype and ship working solutions in ambiguous, fast-changing environments Strong technical documentation skills — you write things down so they can scale Soft Skills Strong problem-solving and troubleshooting skills with a bias toward action Excellent customer-facing communication and collaboration abilities Ability to thrive in a fast-paced, high-performance startup environment Passion for cybersecurity, automation, and continuous improvement Education & Certifications Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience) Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus Why Join Us? Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms Collaborate with a talented and innovative team focused on continuously improving security operations Competitive salary and benefits package A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering Be part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale