Telecare Corporation

Leading enterprise HR systems transformation, establishing PMO, and advancing HR analytics and AI capabilities. | Over 12 years of experience in HR technology, transformation, and leadership, with proven success in large-scale system migrations and cross-functional team building. | “They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives The Director of HR Technology, Analytics & Transformation is a senior leader reporting to the Vice President of HR Operations & Shared Services, responsible for advancing Telecare’s HR technology, data, and execution capabilities. This role serves as the technology, analytics, and delivery anchor for the HR organization, partnering closely with HR, Finance and IT leadership to modernize systems, build new capabilities, and support a more connected, future-ready HR function. This position represents an evolution of an existing role—expanding scope and impact to lead enterprise HCM transformation, establish an HR Program Management Office (PMO), advance people analytics and AI capabilities, and help design scalable HR operations and shared services models. This role is a cornerstone of Telecare’s HR transformation—helping the organization move from outdated systems, fragmented processes, and siloed ways of working toward a more collaborative, insight-driven, and human-centered HR function that supports both employees and the individuals they serve. Shifts Available: Full-Time | DAYS | Shifts: 8:00 AM - 5:00 PM | Days: Monday – Friday Expected starting wage range is $165,809.87 - $204,805.97. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) • Bachelor's degree in Data Analytics, Statistics, Finance, Engineering, or related field (Master's preferred). • 12+ years of progressive experience in HR technology, analytics, HR transformation, or related leadership roles. • Demonstrated experience leading HR systems modernization and large-scale implementations or migrations. • Strong background in establishing PMO functions and leading cross-functional execution, ideally in healthcare or mission-driven organizations. • Proven ability to build teams, redesign operating models, and mature underdeveloped functions. • Strong executive communication and change management abilities, with a collaborative and thoughtful approach. • Must be at least 18 years of age. • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver’s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. What’s In It For You* • Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. • Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) • Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship • Online University Tuition Discount and Company Scholarships • Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan • For more information visit: https://www.telecarecorp.com/benefits Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. At Telecare Corporation, our mission is to deliver excellent and effective behavioral health services that help individuals with complex needs recover their health, hope, and dreams. As Telecare continues to evolve, we are intentionally transforming how our HR organization operates, strengthening collaboration, modernizing systems, and ensuring the employee experience reflects our values. EOE AA M/F/V/Disability • May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Maintain, store, and process medical records and EHR data in compliance with healthcare regulations and support mental health care programs. | 1-3 years of EHR or medical record experience in psychiatric or healthcare settings plus RHIT/RHIA credential or equivalent certificate, knowledge of coding systems and healthcare regulations, valid driver’s license, and willingness to use personal vehicle. | “They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do To Change Lives The Medical Records Technician is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program’s medical records including, but not limited to assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and have the ability to interact and communicate both verbally and in writing with clients, family members, the public and physicians and staff. Shifts Available Full-Time; AM | 7:00am to 3:30pm | Sunday - Thursday Expected starting wage range is 21.00 - 21.58. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring To The Table (Must Have) • One (1) year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through American Health Information Association (AHIMA) OR • Two (2) years of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Completion of an approved Health Information/Medical Record Certificate Program OR • Three (3) years of EHR or management of a paper medical record systems experience in a outpatients or community based healthcare program environment. • Working knowledge of managing a hybrid medical record system • EHR System experience, Caminar, Avatar, Anasazi (desired) • Knowledge of local, state and federal regulations, survey process, accreditation standards, and psychiatric requirements. • Knowledge and application of appropriate coding systems; ICD-10 CM, DSMV • Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information. • Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver. • Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) What’s In It for You* • Paid Time Off: For Full Time Employee it is 16.7 days in your first year • Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 8% for Overnight Shift) • Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship • Online University Tuition Discount and Company Scholarships • Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan • For more information visit: https://www.telecarecorp.com/benefits Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare family, the Telecare Western Riverside Mental Health Urgent Care will offer 24/7 voluntary treatment to adults ages 18 and above who are suffering a mental health crisis but wish to avoid a locked setting. The program will use a welcoming, home-like environment to help assess the nature of the crisis, soothe and comfort the individual, and connect them with resources to avoid future crisis. Services are recovery-oriented, and will utilize a multi-disciplinary team approach with a high level of peer-to-peer services. EOE AA M/F/V/Disability • May vary by location and position type Full Job Description will be provided if selected for an interview. Data Specialist, Entry Level, Medical Records, MRT If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible

Provide leadership and clinical supervision to multidisciplinary teams, ensure quality clinical service delivery, maintain compliance, and support team development in a mental health setting. | Master’s degree in Social Services, Oregon State Mental Health license, 1 year leadership in clinical setting, 2 years post-grad clinical experience, and experience with mental health and substance use consumers. | Sign On Bonus $10,000 Please be aware that this is NOT a remote or hybrid job. This is an in-person position in Gresham, OR. Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. In this Clinical Director mid-level management position and under direct supervision of the Administrator, the Clinical Director provides leadership, coordination, and clinical supervision to multidisciplinary team(s) and/or program(s). Assists Administrator with quality improvement duties. Shifts Available Full Time 40 Hrs per Week | Approx M-F, 8:00am - 5:00pm | Must be willing to take Administrator On Call (AOC) on evenings and weekends. Expected starting wage range is $96,263.29 - $118,919.08. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring To The Table (Must Have) • Current Oregon State Mental Health Practicing License • One (1) year in leadership role in relevant setting (inpatient or outpatient setting, as appropriate) • Two (2) years post-graduate direct clinical experience in a mental health setting • Must have experience working with mental health and substance use consumers, families and advisory boards • Masters or higher degree in Social Services • Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver. • Willingness to use your personal vehicle to attend meetings, etc. What’s In It for You* • Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan • Paid Time Off: For FT Employee it is 16.7 days in your first year • Nine Paid Holidays • Career growth opportunity: company has grown 10%+ yearly for the past 5 years • For more information visit: https://www.telecarecorp.com/benefits What You'll Love About Joining Telecare • Empowering Leadership Culture – We lead with our teams, not over them. Your voice and expertise will shape how we serve our clients. • Your Impact Matters – At Telecare, your clinical leadership directly influences lives. Your insights are valued and make a lasting difference. • Collaborative, Multidisciplinary Teams – Work side-by-side with compassionate, highly skilled professionals across disciplines who are committed to the same mission. • A Mission You Can Stand Behind – Join a team that believes in recovery, dignity, and person-centered care for every client. • Growth Without Limits – With a variety of specialized programs across the system, you’ll have lifelong career growth opportunities within a dynamic and respected organization. What You’ll Do As Clinical Director As Clinical Director, you will play a vital leadership role in overseeing clinical care and ensuring excellence in service delivery for adults experiencing acute mental health challenges. You will: • Lead Clinical Excellence – Oversee the quality and delivery of all clinical services, ensuring alignment with best practices, ethical standards, and regulatory requirements. • Support and Supervise Your Team – Guide and support a multidisciplinary team through training, mentoring, performance feedback, and clinical supervision. • Ensure Compliance and Quality Documentation – Conduct clinical chart audits and maintain rigorous documentation standards aligned with State and County requirements. • Drive Strategic Partnerships – Maintain strong, collaborative relationships with community partners, referral sources, and local systems of care. • Lead Talent and Team Development – Participate in recruitment, hiring, onboarding, and professional development to build and retain a strong, mission-driven clinical team. EOE AA M/F/V/Disability • May vary by location and position type Full Job Description will be provided if selected for an interview. Clinical Director, Clinical Supervision, Clinician, Assistant Program Director, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor, LCSW, LMFT, LPC If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.