Teladoc

Lead end-to-end implementation of AI tools across product lifecycle, drive adoption and change management, design training frameworks, and align cross-functional teams and executives. | 8+ years in AI or product operations with deep product lifecycle knowledge, proven AI enablement implementation, autonomy, stakeholder management, and familiarity with Jira, Confluence, Productboard, and AI copilots. | About the position Responsibilities • Independently identify, evaluate, and lead the end-to-end implementation of AI tools and capabilities across the full product development lifecycle. • Serve as the primary AI thought leader and evangelist for the Product Org, accountable for driving adoption and change management to integrate AI into workflows at scale. • Continuously monitor emerging AI trends, independently design and execute pilot programs, and own the measurement of results. • Establish and maintain a strategic partnership with Data & AI leadership, ensuring seamless collaboration and alignment between Product and technical AI experts. • Develop and own the tooling strategy for the Product org, accountable for measurable business outcomes tied to efficiency, adoption, and ROI. • Independently oversee and drive selection, implementation, and long-term governance of mission-critical tools. • Design, implement, and scale a comprehensive training framework covering onboarding, capability building, and continuous development across all product disciplines. • Drive strategic alignment with functional leaders to ensure training content directly advances organizational goals. • Independently lead process design and optimization efforts across the product development lifecycle. • Own advanced qualitative and quantitative data to monitor operational performance, uncover insights, and inform recommendations. • Drive cross-functional and executive alignment through compelling communication and influence at the senior level. • Serve as a strategic advisor and thought partner to senior product leaders. Requirements • 8+ years of experience in AI operations, product operations, product management, or a related field. • Deep understanding of the product development lifecycle specifically in a tech focused company. • Proven track record of leading the implementation of AI enablement solutions at scale. • History of designing and scaling processes with measurable improvements in efficiency, accuracy, or business performance. • Proven ability to operate with full autonomy, setting direction and delivering results on high-impact initiatives. • Proven success managing complex stakeholder networks and building alignment across multiple functions and executive levels. • Familiarity with tools such as Jira, Confluence, Productboard, and AI copilots. Nice-to-haves • Ability to think critically and strategically to address complex problems. • Track record of independently leading large-scale, cross-functional initiatives from strategy through execution. • Exceptional written and verbal communication skills. • Experience with Figma, Miro, and Airtable highly preferred. • Experience in health tech/B2B software company is a plus. Benefits • Performance bonus • Health insurance • 401k • Paid time off • Flexible work hours