1 open position available
Lead client engagements and partner with sales and leadership to turn workplace research into actionable strategy and thought leadership. | Requires 10+ years in workplace strategy, research, or commercial design, plus strong communication skills and the ability to lead C-suite conversations. | Reports to: Vice President, Insights & Strategy Insights | Remote About Teknion At Teknion, we're not just making furniture; we're shaping the future of work. A company where innovation meets a deep commitment to people and the planet, and where your contributions make a tangible impact. Director, Workplace Strategy at a Glance The Director, Workplace Strategy leads workplace conversations and insight-led client engagements with target accounts, actively promoting Teknion's point of view on work and place to clients, A&D partners, and industry organizations. Working in close partnership with the VP, Insights & Strategy, this role identifies emerging workforce trends, translates research into actionable insights, and co-develops, trains, and internally promotes our suite of human-centered workplace strategy services and engagements. What You'll Do & How You'll Make an Impact This role is an opportunity to drive impactful workplace strategy services, elevate client opportunities through insight-led selling, and shape the narrative on the evolving workplace ecosystem. Key Responsibilities/Impact Areas: * Promote Teknion's point of view on the workplace ecosystem across internal stakeholders, client leadership, and the broader design community. * Lead key workplace strategy engagements, discovery sessions, and consultative conversations with target accounts; supporting sales reps in closing business opportunities. * Partner with field sales, regional leadership, and dealer partners to co-lead strategy sessions and elevate client opportunities through insight-led selling. * Co-develop thought leadership pieces, insight articles, and client-facing storytelling decks in collaboration with the Teknion Director of Insights. * Maintain subject matter expertise on current workforce behaviors, hybrid work models, and emerging workplace ecosystem dynamics. * Develop and maintain relationships with research and consultant partners. * Champion strategic planning frameworks, adaptable furniture solutions, and insight-led client engagement models across the sales organization. * Prompt, reliable, and regular attendance. * Other duties as assigned. What You'll Bring (Skills & Experience) Must-Have Qualifications * 10+ years of experience in corporate workplace strategy, research, or commercial design strategy. * Proven track record for translating qualitative and quantitative client data into actionable planning solutions. * Experience conducting workplace observation studies, focus groups, and discovery workshops. * Exceptional storytelling, written, and verbal communication skills with the ability to distill complex data into insight-led client narratives. * Comfortable leading C-suite conversations around business drivers, workforce expectations, and organizational culture. * Strong understanding of contract furniture industry and influencer drivers. * Ability to manage multiple projects across various industries and geographies. * Self-sufficient, highly collaborative, idea generator, great listener, curious, and passionate about macro and micro shifts in our industry. Travel Requirements Ability and willingness to travel up to 40% across North American markets. Must reside within close proximity to a major airport with convenient access to direct flights across North America.
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