Technology Transformation Service

Lead and manage complex software development projects, ensuring security, scalability, and stakeholder engagement. | Extensive experience in designing, developing, and managing large-scale IT and security projects, with expertise in multiple programming languages and frameworks, and proven leadership in cross-functional teams. | Summary As an IT Specialist - Principal Software Engineer, you will serve as an expert software engineer and applications developer, providing technical leadership to cross-functional teams, architecting and deploying secure, scalable applications that advance services for the American people. The Technology Transformation Services (TTS) is responsible for providing scalable software products and services to federal agencies. Duties Help Software Engineering/Applications Security Development Serves as an expert software engineer and applications developer, managing and directing multiple highly complex and innovative IT and information security products, projects, and initiatives. Employs modern software development languages and frameworks such as Python, Go, JavaScript, TypeScript, Node.js, React, Ruby on Rails, Terraform, Next.js, HTML+CSS, and/or Rust. Serves as a principal authority on a diverse range of highly technical and complex software engineering, development, security, and usability issues, as well as more widespread issues affecting customer agencies' missions. Provides authoritative subject matter expertise in software, security, and service design to internal agency, program office, and employing organization management and staff, as well as external government partners/customers and other stakeholders. Works to determine product scope and approach, appropriate financial resources, personnel resources, and monitoring overall development and performance of IT products. Provides Leadership to Product Delivery Teams Provides leadership in the design, development, security, and deployment of IT software, applications, programs, and/or services leveraging current and emergent technologies and best practices. Plans, develops, and executes large-scale critical IT software development/engineering security projects that transform the manner in which software engineering is accomplished. Relationship Management Establishes and maintains mutual understanding and cooperation with executive, management, and staff stakeholders within GSA and at customer agencies. Employs creativity, builds coalitions, and maintains situational awareness to solve stakeholder software, security, and related engineering, development, and similar problems. Requirements Help Conditions of employment • US Citizenship or National (Residents of American Samoa and Swains Island) • Meet all eligibility criteria within 30 days of the closing date • Register with the Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch. • Serve a one year probationary period, if required. • Undergo and pass a background investigation (Tier 2 investigation level). • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. • Perform on-call duty outside typical scheduled duty hours, as needed, and directed to respond to and resolve issues related to fraud, platform, engineering, partnership, and/or other comparable issues. Qualifications For each job on your resume, provide: • the exact dates you held each job (from month/year to month/year); • number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, AmeriCorps), we encourage you to apply and include this experience on your resume. The GS-15 salary range starts at $146,481 per year. If you are a new federal employee, your starting salary will likely be set at the step 1. To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the federal service. IT SPECIALIST COMPETENCY REQUIREMENTS: • Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials). • Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups. • Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues. • Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate. SPECIALIZED EXPERIENCE: • Serving as a recognized authority in designing, developing, managing, and directing multiple highly complex IT and information security projects, including large-scale, public-facing applications serving a large number of users. This includes developing digital products using server-side programming, relational and/or non-relational databases, test-driven development, and modern frameworks or languages such as Python, Go, JavaScript, TypeScript, Node.js, React, Ruby on Rails, Terraform, Next.js, HTML/CSS, or Rust. • Integrating security and privacy best practices throughout the software development lifecycle, performing technical risk assessments, resolving complex cybersecurity or compliance issues, and advising leadership and stakeholders on security strategy, identity and access management, and regulatory compliance. • Leading and mentoring cross-functional teams at scale in highly complex, dynamic and agile environments to include planning, developing, and executing large-scale critical IT software projects. • Serving as a principal technical liaison to internal and external stakeholders, including executive leadership and customer agencies to communicate highly technical information, develop cooperative relationships, resolve conflicting priorities, and provide authoritative guidance on software engineering, security, and IT program strategy. In addition to the criteria indicated in the Qualifications section, you will be scored using a multiple hurdles approach as part of the application process which will measure your possession of the following competencies or knowledge, skills, and abilities: • Mastery of, and skill in applying applications software development, design, and information security principles, concepts, methods, standards, and practices. • Providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. • Expert knowledge of, and skill in estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments. • Expert knowledge of, and related skill in systems engineering development, concepts and factors, sufficient to ensure applications are optimized for current/state-of-the-art technology and functionality. • Expert knowledge, and related skill in employing state-of-the-art tools, methods, and methodologies for developing, testing, and deploying IT and information security products and services to evaluate technical advancements. • Expert knowledge of IT product and project management principles, methods, and practices sufficient to lead ad hoc multifunctional development / cross-functional projects or other teams in software security analysis, design, development, and implementation for new or major enhancements to existing IT products, applications, and systems. • Knowledge of, and skill in applying written and verbal communications sufficient to building and maintaining business relationships with customer agencies, stakeholders and/or other involved parties at various levels within customer agencies throughout the product life cycle. Education There is no education requirement for this position. Additional information Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit https://www.gsa.gov/about-us/find-apply-for-and-land-a-job-at-gsa/resources-and-related-links/fair-chance-act . On a case-by-case basis, the following incentives may be approved: • Recruitment incentive if you are new to the federal government; • Relocation incentive if you are a current federal employee; • Credit toward vacation leave if you are new to the federal government. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. You will have access to many benefits including: • Health insurance (choose from a wide range of plans); • Life insurance coverage with several options; • Sick leave and vacation time, including 11 paid holidays per year; • Thrift Savings Plan (similar to a 401(k) plan); • Flexible work schedules and telework; • Transit and child care subsidies; • Flexible spending accounts; • Long-term care insurance; • Training and development. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Lead and execute identity fraud detection, analysis, and investigations, provide technical expertise in cybersecurity and cloud analytics, and manage relationships with stakeholders to improve fraud prevention and response. | One year of specialized experience equivalent to GS-14 level involving identity fraud detection, mitigation, investigation, and advising stakeholders, plus US citizenship and ability to pass background checks. | Summary As an IT Specialist (INFORMATION SECURITY), Agency Title: Fraud Operations Strategist, you will perform identity fraud detection, analysis, and related operations for the Login.gov program and associated functions including but not limited to document authentication services, identity verification services and software integration in a cloud architecture. We are currently filling one vacancy, but additional vacancies may be filled as needed. Duties Help Identity Fraud Analysis and Investigations • Performs highly complex information technology (IT) work primarily involving design, development, testing, and evaluation of information security/cybersecurity activities (e.g., identity fraud investigations; analysis of identity fraud data, detection, investigation, mitigation, and threat reduction controls) throughout the development life cycle and testing, implementation, deployment, and maintenance of identity fraud related information security, information assurance, and cloud infrastructure hardware and software. • Serves as a subject-matter expert for program identity fraud analytics and investigations capability, working with security, platform engineering, compliance, product, and application development teams/personnel within the wider employing division and with partner federal government agencies. • Provides technical expertise in cybersecurity and identity fraud analysis/analytics and investigations to support, consult with, or advise other government agencies with respect to program identity fraud analysis, analytics, and investigations practices and tooling. • Evaluates and assesses a range of qualitative and quantitative metrics around identity fraud incidents/attacks as well as identity fraud prevention, detection, mitigation, and investigation controls. Project Experience • Plans, develops, and executes large scale identity fraud related cybersecurity and fraud investigations projects that transform the manner in which work is accomplished. Determines the size, skills, and roles necessary for teams to deliver products and identifies appropriate team members. • Provides expert technical advice, leadership, and direction on all assigned identity fraud analysis and investigations related initiatives for the improvement of associated Login.gov program operations. Determines project objectives, sets priorities, and identifies opportunities for improvements in fraud data analysis and identity fraud investigation practices. Technical Expertise • Provides technical expertise in the design, development, and deployment of identity fraud related cybersecurity and cloud-based data analytics solutions leveraging current and emergent technologies and best practices. • Plans, develops, and executes large scale identity fraud related cybersecurity and cloud-based data analytics projects that transform the manner in which work is accomplished. Relationship Management • Serves as a liaison establishing and maintaining mutual understanding and cooperation with high-ranking stakeholders to convey information regarding identity fraud related cybersecurity and cloud-based data analytics and fraud investigations activities, policies and goals; clarify investigatory and other related operations and procedures; and interpret directives as needed. Requirements Help Conditions of employment • US Citizenship or National (Residents of American Samoa and Swains Island) • Meet all eligibility requirements within 30 days of the closing date. • Register with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. • Undergo and pass a background investigation (Tier 4 investigation level). • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. • Serve a one year probationary period, if required. • This position is required to perform on-call duty outside typical schedule duty hours as needed and directed to respond to and resolve issues related to fraud, platform, engineering, partnership, and/or other comparable issues. Qualifications For each job on your resume, provide: • the exact dates you held each job (from month/year to month/year) • number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-15salary range starts at $146,481 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service. Applicants applying for the GS 15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS 14 level in the Federal service as described below: IT Specialist competency requirements: • Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials). • Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups. • Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues. • Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate. To qualify, you must have one (1) year of specialized experience. Specialized experience is defined as: • Experience providing advice and recommendations to various internal and external stakeholders, staff, and other personnel regarding measures to detect and mitigate identity fraud for a security program segment and make rapid operational decisions by allocating resources, and adapting plans in response to changing fraud threats, responses, and prevention; • Experience advising and recommending on identity fraud investigative and redress procedures and operational practices to fraud team members, cross-functional teams, and/or other program personnel; • Experience researching, designing, implementing, and integrating support for new and emerging technologies associated with identity fraud detection, mitigation, investigation, and redress for identity verification, authentication, and systems access management products and services; • Experience facilitating data sharing across cross-functional teams to improve collective productivity and enable faster, more effective detection of fraud threats and respond appropriately. Candidates should be committed to improving the efficiency of the federal government, passionate about the ideas of our American republic, and committed to upholding the rule of law and the United States Constitution. The following four (4) short free-response questions are optional: • How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the federal government? Provide a concrete example from professional, academic, or personal experience. • In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes. • How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired. • How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position. Education This job does not have an education qualification requirement. Additional information Bargaining Unit Status: - This position is ineligible for the bargaining unit Criminal History Inquiries - Not allowed before offer If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Promotion Policy If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants. Relocation Not Paid Relocation-related expenses are not approved and will be your responsibility. Recruitment/Relocation Incentive On a case-by-case basis, the following incentives may be approved: • Recruitment incentive if you are new to the federal government • Credit toward vacation leave if you are new to the federal government Management Rights Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. You will have access to many benefits including: • Health insurance (choose from a wide range of plans) • Life insurance coverage with several options • Sick leave and vacation time, including 11 paid holidays per year • Thrift Savings Plan (similar to a 401(k) plan) • Flexible work schedules • Transit and child care subsidies • Flexible spending accounts • Long-term care insurance • Training and development Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.