Teach For America

Lead employee relations strategy, conduct investigations, consult leaders on workplace culture and performance, manage compliance and analyze staff data. | 7+ years HR experience with expertise in employee relations, investigations, conflict resolution, analytical skills, senior relationship management, and HRIS proficiency. | Role Title: Managing Director, Employee Relations Reports to: Vice President, People & Performance PRIORITY APPLICATION DEADLINE: April 9, 2026. Applications received after this date will be reviewed on a rolling basis. Location : Remote/Flexible WHAT YOU’LL DO At Teach For America, we are inspired by a single mission – one day, all children will have access to an excellent education. In pursuit of that mission, we are looking for a Managing Director, Employee Relations to strengthen and support the staff experience. With the clear vision that Employee Relations goes beyond compliance – we have a commitment to ensuring a safe and inclusive workplace by strengthening our community, building trust and stewarding staff policies and practices. We are looking for a strong individual contributor to serve as a specialist in Employee Relations. You are committed to ensuring a positive staff experience for all staff members. In this role, you will be recognized as an expert who may provide direction and mentoring to others in cross-team collaboration. As the Managing Director, Employee Relations, you will partner closely with colleagues across the organization, and serve as a consultant to our People Partners, team leaders, and people managers on culture breaches and performance improvement plans. You love and are skilled at coaching and counseling leaders on workplace issues, all with an eye for strategically and proactively finding solutions. You will use data, among other indicators, to help you develop a holistic view of the staff experience and develop proactive training to ensure a safe and inclusive workplace at Teach For America. You will leverage your deep experience to lead complex investigations and mediations, ensure our employee relations processes demonstrate the ways in which we value and deeply listen to all parties involved. You will communicate thoughtfully throughout all ER processes and maintain meticulous case management record keeping. With your unmatched eye for detail, you will expertly monitor and maintain accurate tracking of compliance issues and eagerly keep up to date knowledge of federal and state compliance requirements related to human resources and employee relations matters. You will also support the evolution of our Employee Relations function, developing stronger systems for tracking employee grievances and employee relations issues as well as supporting investigations of breaches of our staff policies. WHAT YOU’LL BE RESPONSIBLE FOR Employee Relations Advice, Consultation and Conflict Resolution Coach and counsel leaders on workplace issues, using conflict resolution/mediation to resolve workplace matters. Serve as a consultant to People Partners, team leaders, and managers on culture breaches and performance improvement plans. Develop the strategy to analyze data and trends related to critical employee matters, culture breaches, formal grievances and policy violations to ensure a positive staff experience. Lead and collaborate with the VP, People & Performance and partner with the Legal & Risk team on all formal ER investigations. Engage in mediation, restorative conversations, and conflict resolution support activities with staff as needed Data Analytics Act as administrator for our case management system (FreshService), managing record keeping and case management processes related to investigations and training staff on the platform as necessary • Perform and manage exiting staff interviews, surveys, and develop and perform data analysis related to exiting staff members. Pull, analyze and use data regarding employee relations matters and investigations to tell story of the state of employee relations on staff HR Policy & Compliance Design, execute, monitor and maintain accurate tracking of compliance issues related to required Safe and Respectful Workplace training Ensure up to date knowledge of federal and state compliance requirements related to human resources and employee relations matters. Partner with the Legal Affairs and Risk team to update all People related policies on an annual basis. Maintain agile working habits that allow for the emergent needs across Teach For America Manage ad-hoc and special projects as they arise, providing project-management capacity across the People team Flow to support People team initiatives when capacity needs present (e.g. unexpected vacancy, leave, urgent needs that arise) Demonstrate strong flexibility and prioritization when assessing team needs and supporting decisions about your work and time allocations Assess and adjust your time allocation and talent flow to ensure prioritized projects have the capacity, resources, and support needed to grow A WEEK IN THE LIFE Over the course of any week, the Managing Director, Employee Relations will spend time partnering with team leaders to understand the current state of their talent while also reviewing and receiving staff grievances for escalation to the appropriate teams and/or individuals for support. With the implementation of standardized talent routines, each day as a Managing Director, Employee Relations might look a little different, but through further adoption days should start to follow the seasons of the work. Some days, you might spend time supporting team leaders with the implementation of our performance development system (Elevate) to drive critical outcomes for their team. Other days, you might be reviewing key exit interview and exit survey data to prepare for a team progress review at our next stepback to support in understanding the state of staff experience. Some days you might spend your time developing a plan for conducting an investigation into a policy breach or supporting staff members engaging in the mediation process. YOUR EXPERIENCE Your areas of knowledge and expertise that matter most for this role (minimum qualifications): Minimum of 7 years of related Human Resources experience, preferably within Employee Relations, Consulting or HR Generalist role Expertise and experience in managing and leading complex employee relations matters including investigations, conducting employee interviews and writing summative reports. Certification in conflict management, Employee Relations, or workplace investigations (preferred) Expertise in various HR programs and functions including, but not limited to business partnership, employee relations, performance management, leadership development, and organizational development Working knowledge and/or experience of compensation and benefits Track record of building senior-level relationships Experience mediating employee relations concerns Experience in utilizing Workday HRIS or other digital tools to maximize efficiency in talent management processes Experience analyzing data and making strategic recommendations within the Human Resources function You have a demonstrated ability to manage multiple responsibilities and consistently meet ambitious deadlines and goals You build rapport quickly, get your energy from seeking to understand the perspectives of your partners and clients, and leverage those insights to connect them to people and experiences aligned with their interests and needs; You communicate clearly and you are comfortable working across lines of difference. You have excellent organizational and time management abilities You can handle a high volume of time-sensitive responsibilities You are detail-oriented with accuracy BONUS (preferred qualifications) 3+ years leading and driving strategy in Employee Relations 3+ years previous team management experience preferred Prior experience coaching adults Evidence of strong people and systems management results (including lateral management on complex projects) Expertise in employment law YOUR FUTURE TEAM The People Team exists to attract, develop, and support high impact, equity-oriented staff so they can transform education and expand opportunity for children. To have the impact our students and communities deserve, our staff must be on fire for our mission, clear on how they contribute to our collective impact, feel supported, and willing to learn and evolve continuously given our dynamic context. With this understanding of what is required from our staff, we aspire to make the following People Commitments to all of our staff. At TFA, we promise you that you will have unparalleled opportunities to: • Be seen and valued for who you are and what you bring to the table • Grow every year through essential development opportunities • Join a high performing team led by an effective and people-centered manager • Receive an equitable and competitive total rewards package Which make Teach For America a place where: • People want to work • People want to stay • People feel impactful • People feel like they belong YOUR COMPENSATION The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. The expected salary ranges for this role are set forth below. These ranges may be modified in the future. Tier A: 99,000 – 135,100 Tier B: 107,900 – 147,200 Tier C : 116,800 – 159,500 You can view which tier applies to where you plan to work here. Whether you’re a seasoned professional or right out of college, chances are Teach For America has a staff role to fit your aspirations and career goals. Many of our employees are themselves TFA alumni, while others are new to the organization. Staff positions are available across the country. You can find full-time positions, or seasonal positions with our recruiting team and summer training programs. And, as a partner of Employers of National Service, we welcome candidates from AmeriCorps, Peace Corps, City Year, and other volunteer programs. Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law. *Our job descriptions reflect Teach For America's assignment of essential functions and qualifications of the role. Nothing herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.

Provide executive support, manage team operations and logistics, and support implementation of team projects and engagements. | At least 2 years of executive-level support experience, strong operational systems and communication skills, project management abilities, and knowledge of experience and belonging best practices. | ROLE TITLE: Director, Experience & Belonging Operations & Executive Support POSITION REPORTS TO: Senior Managing Director, Experience and Belonging (Seth Cohen) APPLICATION DEADLINE: August 13, 2025 at 11:59PM EST LOCATION: WHAT YOU’LL DO The Director, Experience & Belonging Operations & Executive Support is responsible for three essential team functions: providing executive-level support to the Chief of Experience and Belonging, managing team operations for the Office of Experience and Belonging, and supporting the implementation of team projects for the Office of Experience and Belonging (OEB). WHAT YOU’LL BE RESPONSIBLE FOR • TEAM OPERATIONS (35%): Manage and support operations and logistics for various team operations, including communications, virtual gatherings, and in-person gatherings. (40%) • EXECUTIVE SUPPORT (35%): Provide executive-level logistical and administrative support through calendaring, coordinating critical communication and meetings, execution of special projects, and tracking and submitting expenses and activities for the Chief of Experience and Belonging and leadership team (if needed). • TEAM PROJECT IMPLEMENTATION (25%): Support operations and logistics for various team projects and engagements, including: communications, project management, data insights, and reporting, facilitating virtual gatherings, and in-person gatherings as needed. • Other duties as assigned (i.e., Selection interviews) (5%) A WEEK IN THE LIFE You will meet with the Chief of Experience and Belonging to review priorities for the week, month, and quarter and discuss upcoming meetings, including work that needs to be accomplished toward team and org-wide priorities. You will have a pulse on upcoming team meetings and all staff engagements, and help support the planning or implementation by getting meetings on the calendar, preparing the agenda, and/or preparing the deck for the meeting. You will also meet and coordinate with various team members to create belonging-centered communications and support staff engagement experiences and related projects. WHO YOU ARE You demonstrate extraordinary executive-level support and have a clear, efficient, and adaptable organizational system. You pay close attention to details and notice the small details that will help others be able to maximize their time and increase the efficacy of experiences, whether it is putting a description to a meeting or ensuring the right people are invited. You are an impact player, are dependable and consistent, and follow through on all of your responsibilities. Given the wide variety of our team’s projects, you also bring both creativity and operations expertise to many different aspects of your work. You balance attention to technical detail with an adaptive approach to anticipating and solving problems. You embrace a learning orientation that fosters curiosity, self-reflection and examination, and listen deeply. You center excellence and opportunity for all children in your work. YOUR EXPERIENCE Your areas of knowledge and expertise that matter most for this role (minimum qualifications): • At least 2 years of demonstrated executive-level support (calendaring, meeting notes, expense, reimbursements, small projects, etc.) • Strong operational systems and tools to manage time and maximize communication flow across the team and through staff communications • The ability to deliver messages through appropriate communication channels • Seamlessly managing operations and logistics for staff events and engagements (i.e., deck prep, setting agendas, setting culture, etc.) • Strong project management skills • Strong knowledge of experience and belonging best practices for self and others • Working together with a team to meet and exceed measurable goals BONUS (Preferred qualifications) • You have worked in an education or non-profit setting • A strong motivation to constantly improve and learn from past experiences • A keen ability to build strong relationships with others in challenging situations • Strong evidence for making timely decisions and demonstrating good judgment YOUR FUTURE TEAM OEB enables Teach For America’s efforts to achieve the vision, mission, and 2030 goal by focusing on people, community, and opportunity for all. As a capability center, OEB integrates practice and accountability to students and communities to co-create the organizational conditions for all constituents to have lived experiences of belonging, and to operate in ways that contribute to others having lived experiences of belonging. YOUR COMPENSATION The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. The expected salary ranges for this role are set forth below. These ranges may be modified in the future. • Tier A: $67,500 - $101,100 • Tier B: $73,600 - $110,200 • Tier C: $79,700 - $119,300 You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.

Lead content marketing strategy and brand narrative, oversee multi-channel campaigns, manage cross-functional teams, and drive donor engagement aligned with business goals. | 10+ years in brand strategy or content marketing with proven leadership, storytelling, campaign execution, analytics expertise, and 5+ years people management experience. | ROLE TITLE: VP, Content Marketing POSITION REPORTS TO: SVP, Marketing APPLICATION PRIORITY DATE: To ensure your application is included in our initial review, apply by our priority deadline of Friday, August 8th. LOCATION: Flexible WHAT YOU’LL DO The VP, Content Marketing will shape Teach For America’s national brand narrative, content and campaign strategy to inspire and drive action among our audiences. This role will craft a compelling storytelling strategy elevating Teach For America’s brand perception as a category leader, while aligning with brand values and business objectives. The VP will lead cross-functional teams to execute multi-season strategies. We are looking for a strategic and creative thinker with a strong and measurably impactful background in content, brand, and campaign management; and someone with a reputation for being an exceptionally insightful, articulate, and authentic relationship builder. WHAT YOU’LL BE RESPONSIBLE FOR Content • Lead the development of creative content formats that captivate our audiences, push the storytelling boundaries of traditional content marketing, and align with business goal – as shown through measurement and optimization plan • Develop content for various channels including short-form editorial content, blogs, and other long-form content for interactive campaigns. • Oversee social media strategy across content, platforms, and KPIs • Partner with VP of Marketing, and oversee ad copy and brand positioning for digital marketing campaigns. • Manage an organization-wide content calendar and create a system for identifying what content should be created, co-created, or curated; and how/when to responsibly integrate AI • Oversee development and execution of marketing campaigns, ensuring content excellence, messaging coherence, and alignment with brand, organization, and audience goals • Partner with the Communications Team to align content marketing and earned media efforts and build a donated media program, meeting brand goals and achieving brand consistency. • Partner with the Creative Director to provide inspiration and leadership for copywriters and designers Campaigns/Brand • Lead executive-level collaboration, evolve the brand’s position while shaping long-term priorities and immediate market activation plans to support business goals • Steward internal and external brand alignment • Lead initiatives to strengthen brand recognition and reputation • Develop owned go-to-market strategy for new product/programs in partnership with other senior leaders on Marketing • Lead the organization’s event and campaign strategy to tell a connected and compelling story that advances our business goals • Partner closely with the Development team to understand and lead team members toward driving donor engagement and meeting fundraising goals Team Leadership • Lead and mentor a high-performing team of strategists, writers, and social media directors, providing professional development and guidance to direct reports and helixed teammates YOUR EXPERIENCE • 10+ years of progressive experience in brand strategy, content development, or related fields. Bachelor’s Degree required. • Skilled storyteller, writer, and creative with an outstanding portfolio of work with a measurable impact. • Demonstrated experience leading multi-platform content strategy. • Deep understanding of content marketing analytics and proven experience assessing ROI of content strategy and optimizing based on data. • Proven experience in developing and executing measurably successful national marketing campaigns. • Expertise in audience segmentation and brand positioning. • Ability to integrate creative strategy with performance metrics and business goals. • Excellent creative judgment and strategic thinking skills. • Strong cross-functional collaborator, able to work across teams and influence outcomes. • Expertise in social media management, demonstrated experience leading multi-channel social strategy, and deep understanding of emerging content trends. • Experience overseeing media planning and buying. • Demonstrated ability to foster an environment of excellence and champion break through creative work, raising the bar for performance and helping others succeed. • Persuasiveness and confidence to get others to buy into big ideas. • Minimum of 5 years people management experience, with demonstrated experience nurturing talent at multiple levels. YOUR FUTURE TEAM The Marketing team develops Teach For America’s brand identity, steers its creative execution, and promotes the brand and TFA programs to target audiences through integrated campaigns. COMPENSATION The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. The expected salary range for this role are set forth below. These ranges may be modified in the future. • Tier A: $152,500 - $196,700 • Tier B: $166,300 - $214,400 • Tier C: $180,000 - $232,000 You can view which tier applies to where you plan to work here.