TD Bank Group

Support and execute compliance change initiatives, develop implementation roadmaps, and facilitate stakeholder engagement to strengthen compliance governance. | 7+ years of experience in governance or risk management within financial services or FinTech, with strong program management, regulatory knowledge, and proficiency in compliance platforms. | Work Location: New York, New York, United States of America Hours: 40 Pay Details: $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Compliance Job Description: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. We are seeking a proactive and strategically minded Manager, who can operationalize strategy and manage execution for Compliance Strategy and Operations (S&O) with experience building and scaling compliance programs. The Manager Compliance Change Management, will play a critical role in strengthening the Compliance organization's governance framework, program execution, and strategic initiatives. This individual will support the design and operation of compliance management routines, facilitate cross-functional workstreams, and drive effective communication and reporting across stakeholders. The ideal candidate possesses strong program management, analytical, and writing skills, coupled with compliance risk management and governance principles experience. The successful candidate is willing to work hands-on to drive key initiatives across compliance, operational risk management, and audit functions, works well in a team dynamic to ensure the seamless execution of complex, high-impact projects. Key Responsibilities: Change Governance & Execution: • Support the governance of end-to-end compliance change initiatives, including policy changes, control enhancements, and issue remediation. • Assess the operational impact of new or changing regulations, internal policies, and risk findings; translate requirements into actionable change plans. • Develop and maintain detailed implementation roadmaps, timelines, dependencies, and risk mitigation strategies. • Ensure changes are embedded into business processes, procedures, systems, and controls Stakeholder Engagement & Governance • Serve as a central point of coordination between Compliance Units and Risk Partners. • Facilitate working groups, and change control forums to drive alignment. • Prepare executive-level updates, dashboards, and materials on change status, risks, and outcomes. • Escalate risks, blockers, and capacity concerns with clear recommendations. Program Management Office (PMO): • Track and manage progress across compliance initiatives, ensuring milestones, dependencies, and deliverables are met in alignment with strategic priorities. • **Hands-on Execution: Roll up your sleeves to handle day-today compliance tasks while building scalable processes Produce quality work products independently and collectively with team members The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events. Depth & Scope: • Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas • Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations • Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services • Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists • Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity • Independently manages end-to-end functional programs • Uses sophisticated analytical thought to exercise judgement and identify solutions • Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions • Impacts the achievement of sub-function or business line objectives within the area they are accountable for • Work is guided by policies and industry standards/methods • Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders • Works autonomously as the lead and guides others within area of expertise Education & Experience: • Undergraduate degree or equivalent work experience • 7+ years of experience Preferred Skills: • Minimum 7+ years of experience in governance, or risk management within the financial services or FinTech industry • Prior experience drafting responses and preparing evidence packages for regulators and internal audit • Excellent verbal and writing skills with a demonstrated history of independently writing quality policies, and procedures • Strong understanding of regulatory frameworks, risk management best practices, or mature Compliance Management Systems • Advance proficiency with GRC platforms (preferably ServiceNow and Archer) • Consistently delivers high-quality and timely work with strict attention to detail and a strong sense of ownership and accountability • Intellectually curious, provides insightful solutions as well as information • Learns and adapts easily, flexible, and comfortable with ambiguity • Professional demeanor, excellent interpersonal skills, capable of working with all levels of internal and external staff including regulators, and collaborating across large organizations • Prior project management experience • Ability to work in a diverse and inclusive workspace • Ability to work in a team dynamic and be a team player • Proficient in Word, Excel, PowerPoint, Outlook, Teams, and Microsoft Office Suite Customer Accountabilities: • Works with Compliance partners and other related groups (such as Legal and Risk) to support creation of documentation and reports required by external regulatory bodies and TD internal groups • Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization • Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees) • Assists Compliance team members in the use of Issues and Events system for tracking and reporting • Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program • Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required • Delivers relevant subject matter expertise and Compliance advice to business Compliance partners • Interacts with control functions within the organization • Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs • Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive Shareholder Accountabilities: • Adheres to enterprise frameworks and methodologies that relate to activities for our business area • Makes sure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate • Manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) • Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations • Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience • Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices • Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists • Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues • Actively manages relationships within and across various business lines, corporate and/or control functions and manages alignment with enterprise and/or regulatory requirements • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest • Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit • Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques • Participates in personal performance management and development activities, including cross training within own team • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities • Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate • Contributes to a fair, positive and equitable environment that supports a diverse workforce • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel - Occasional • International Travel - Never • Performing sedentary work - Continuous • Performing multiple tasks - Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds - Occasional • Sitting - Continuous • Standing - Occasional • Walking - Occasional • Moving safely in confined spaces - Occasional • Lifting/Carrying (under 25 lbs.) - Occasional • Lifting/Carrying (over 25 lbs.) - Never • Squatting - Occasional • Bending - Occasional • Kneeling - Never • Crawling - Never • Climbing - Never • Reaching overhead - Never • Reaching forward - Occasional • Pushing - Never • Pulling - Never • Twisting - Never • Concentrating for long periods of time - Continuous • Applying common sense to deal with problems involving standardized situations - Continuous • Reading, writing and comprehending instructions - Continuous • Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI_AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Lead complex regulatory initiatives, manage stakeholder expectations, and ensure compliance and timely delivery. | Over 10 years of experience in project management within financial services, with strong regulatory and capital markets knowledge, and proven leadership in complex initiatives. | Work Location: New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $190,000 - $225,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Preferred Qualifications: The TD Securities U.S. Regulatory Management & Remediation team is responsible for the planning, execution and delivery of key regulatory initiatives for our US Wholesale business, building foundational capabilities across our teams and providing strategic oversight into remediation approach and execution. The team partners closely with senior leaders across all three Lines of Business including Risk, Legal, HR, Compliance, and Audit in close alignment with our TDGUS and CUSO operations and governance forums to ensure alignment with integrated remediation activities to our regulators and within our risk appetite. Role Overview The Director, Project Management will lead complex, high-visibility regulatory and capital markets initiatives across the organization. This role requires strong front-to-back ownership of a portfolio of work, from regulatory interpretation and planning through execution, reporting, and sustainable remediation. The Director will partner closely with business, risk, compliance, technology, and senior leadership to drive outcomes in a fast-paced and highly regulated environment. Key Responsibilities Program & Project Leadership • Provide end-to-end leadership of regulatory and capital markets initiatives, ensuring timely and effective delivery against regulatory commitments, supervisory expectations, and internal milestones. • Lead multiple concurrent workstreams, proactively managing dependencies, risks, issues, and escalation paths. • Translate regulatory requirements into clear, executable plans and measurable outcomes. • Provide metrics and reporting for senior stakeholders. • Prioritize and meet deadlines. Regulatory & Capital Markets Expertise • Lead efforts related to inquiries and ongoing supervisory engagement, including audit remediation preparation, issue management, and overall remediation tracking. • Apply strong capital markets knowledge (e.g., trading, markets operations, risk, and controls) to assess impacts, design solutions, and challenge stakeholders where appropriate. • Ensure deliverables meet regulatory expectations for accuracy, completeness, and sustainability. Stakeholder Management • Serve as a trusted partner to senior stakeholders across the first, second, and third lines of defense. • "Connect the dots" across initiatives, teams, and data points to drive alignment and avoid fragmentation. • Influence without authority, driving accountability across diverse stakeholder groups. Reporting & Communication • Design and deliver concise, senior-level reporting tailored to different audiences, including executive leadership and regulators. • Synthesize complex information into clear narratives that support decision-making. • Maintain accurate project artifacts, including plans, RAID logs, and status updates. • Provide detailed reporting for annual reports and workplan submissions. Leadership & Delivery Excellence • Demonstrate strong attention to detail while maintaining a strategic, outcome-oriented perspective. • Set high standards for execution, ensuring deadlines are met and priorities are managed effectively. • Mentor junior staff and contribute to a culture of accountability, ownership, and continuous improvement. Qualifications & Experience • 10+ years of experience in project management, regulatory management, remediation, or related roles within financial services. • Strong experience working with regulators, regulatory exams, consent orders, or supervisory remediation activities. • Solid understanding of capital markets businesses and supporting functions. • Demonstrated ability to lead complex initiatives across multiple stakeholders and functions. • Proven track record of producing high-quality executive and regulatory reporting. • Exceptional organizational, prioritization, and communication skills. • Bachelor's degree required; advanced degree or professional certifications (e.g., PMP) a plus. The Director, Change Delivery-TDS leads, manages, and supports the end-to-end delivery of projects and major strategic and cross-functional initiatives across the dealers that are high in complexity and major in scope. Depth & Scope: • Ensures end-to-end delivery of projects • Works in close partnership with all project stakeholders to align plans, timelines, expectations and deliverables to meet project's objectives • Uses negotiation and influencing skills to build consensus amongst diverse stakeholder groups to ensure project deliverables are met • Ensures projects are delivered based on agreed scope, agreed timeline and approved budget • Manages resolution of issues and risks effectively and if required ensures timely escalation of the issues and risks • Communicates effectively project status communication to stakeholders • Manages project financials and benefits realization • Creates and maintains comprehensive project management artifacts as required by project governance standards • Considered as a subject matter expert on practices, procedures and principles of project management • Manages projects through Project Management Life Cycle including Planning, Execution, Control and Closure of projects • Manages / oversees testing deliverables for the project including: testing strategies, planning, preparation and execution activities, review and sign-off of testing documentation Education & Experience: • Bachelor's Degree or Equivalent • 7+ Years of Prior Experience • Outstanding record of project management success preferably in Capital Markets, both in results achieved and in use of professional methodology especially using Agile approach • Strong project management skills and demonstrated experience • Solid organizational skills including attention to detail and multi-tasking skills • Excellent written and verbal communication skills • Pro-active in developing and implementing strategies that significantly mitigate risk Who We Are TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Lead and manage a team performing enhanced due diligence reviews for high-risk customers, ensuring compliance with KYC policies and regulatory requirements, and providing risk mitigation recommendations. | Undergraduate degree, 7+ years relevant experience in KYC/AML, leadership skills, strong understanding of customer risk and regulatory compliance, CAMS certification preferred. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: The Retail KYC Customer Owner for Consumer Distribution performs reviews for high-risk customers. This role is responsible for identifying, assessing, and mitigating risks, ensuring compliance with regulatory requirements, and providing expert recommendations on complex matters. This role requires discretion, independent judgment, and strong knowledge of anti-money laundering (AML) regulations and risk management practices. The primary responsibility of the Centralized Review Team-Consumer KYC is to execute enhanced due diligence (EDD) reviews for high-risk customers at the bank. The team is responsible for managing procedures and escalations related to high-risk customers, including analysis of customer behavior and activity of concern, in compliance with KYC policy and regulatory requirements. The team engages with the 1st line of defense on the outcomes of EDD reviews, management of issues, and guidance related to high-risk customer types and associated activity. Depth & Scope: • Leads and manages a significant business management functional area and overall operation of a diverse group in an area of moderate risk, complexity or scope • Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate • Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines • Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business • Focuses on short to medium-term issues (e.g. 6-12 months) Education & Experience: • Undergraduate degree • 7+ years relevant experience Preferred Qualifications: • Undergraduate degree • 7+ years relevant experience • Strong understanding of KYC and ability to demonstrate leadership skills • Strong understanding of customer relationship and ability to mitigate risk • CAMS certified • Ability to be tech savvy and adapt quickly Customer Accountabilities: • Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy • Oversees / leads / manages and plans a work activities that may require alignment across multiple areas • Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas • Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management • Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed • Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership. • Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders • Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction Shareholder Accountabilities: • Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities • Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements • Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank • Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required • Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite • Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed • Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). • Works closely with key business leaders to optimize TDBGs resources and leverage TDs operating model to maximize efficiency, effectiveness and scale • Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations • May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues • Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed • Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues Employee/Team Accountabilities: • Responsible for management of the overall team(s) providing both leadership and guidance • Sets targets and objectives for the team, and deliver results • Grows team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered • Fosters an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism • Co-ordinates necessary resources to ensure completion by deadlines • Provides coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members assessment of performance and development plans • Prioritizes and manages own workload in order to deliver quality results and meet timelines • Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest • Identifies and recommend opportunities to enhance productivity, effectiveness and operational efficiency • Establishes effective relationships across multiple business and technology partners, program and project managers • Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel - Occasional • International Travel - Never • Performing sedentary work - Continuous • Performing multiple tasks - Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds - Occasional • Sitting - Continuous • Standing - Occasional • Walking - Occasional • Moving safely in confined spaces - Occasional • Lifting/Carrying (under 25 lbs.) - Occasional • Lifting/Carrying (over 25 lbs.) - Never • Squatting - Occasional • Bending - Occasional • Kneeling - Never • Crawling - Never • Climbing - Never • Reaching overhead - Never • Reaching forward - Occasional • Pushing - Never • Pulling - Never • Twisting - Never • Concentrating for long periods of time - Continuous • Applying common sense to deal with problems involving standardized situations - Continuous • Reading, writing and comprehending instructions - Continuous • Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.