5 open positions available
Support loan processing by reviewing documents, ordering third-party services, and ensuring compliance from approval to closing. | High school diploma, 5+ years loan documentation experience, knowledge of lending software, and ability to handle heavy workload. | Work Location: Charlotte, North Carolina, United States of America Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Loan Processor IV provides support to the lending areas by reviewing the accuracy of mortgage and consumer loans from conditional approval to closing. Please note the locations associated with this posting. Position will be hybrid 4x per week in the near future. Depth & Scope: • Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission • Orders and follows up on all Third -Party needs. HOI, title, 4506T, payoffs, written verifications, subordinations etc • Processes most complex loans such as self-employed income, CEMA, condos and co-ops, Government, Right-Step, Jumbo and Wealth • Owns borrower communication on loan file from conditional approval to closing. • Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission • May order or facilitates for ordering responsible for follow up and receipt of HOI, title, 4506T, payoffs, written verifications, subordinations etc • Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements • Ensure all data fields required by underwriting are complete • Resolve 3rd party conditions on the loan • Interact with vendors providing service on the loan transaction, obtain necessary documentation including Home Owners Insurance providers, Title companies, Home Owners Associations • Ensure all services required for the loan transaction are ordered timely • Document all interactions on the loan transaction • May assist in training other Loan Processors • Expert system, industry and process knowledge • May coach and mento junior processors • May assist junior processors in processing loans • May pre-underwrite files • May function as manager delegate in certain circumstances • May serve as a subject matter expert for special projects Education & Experience: • High school diploma or GED • 5 plus years loan documentation experience • Demonstrated knowledge of Bank loan products and policies • Demonstrated knowledge of lending software • detail-oriented with the ability to multitask • Ability to handle heavy workload and meet stringent deadlines • Outstanding oral and written communication skills, with ability to interact effectively with all customers, both internal and external • Solid knowledge and understanding of states regulations • Proficient PC skills Preferred Qualifications: • 3-5 years loan processing experience • Experience processing Government loans, FHA, VA and USDA • Prior experience with Encompass Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards) Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Supporting Investment Advisors by managing client accounts, providing investment support, and ensuring client satisfaction. | Requires experience in wealth management, financial licensing, and knowledge of investment products, which are not present in your resume. | Work Location: Calgary, Alberta, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $0.00 - $0.00 CAD This role is eligible for commission based earnings plus base pay earnings based on local minimum wage. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to clients. TD Private Investment Advice offers clients the chance to create one-on-one relationship with a dedicated and professional Investment Advisor, while maintaining active participation in decisions regarding their investment portfolio. It's a very special and supportive place to begin – and grow – a lasting, progressive, and rewarding career in wealth. Job Description Are you a dedicated account manager in tune to the needs of high value brokerage clients? Can you provide professional and flawless service delivery in support of your designated Investment Advisor and team of Advisors? Then, the role of Associate Investment Advisor might be the right fit for you. This role is responsible for supporting the lead Investment Advisor (IA) or a team of IAs by acting on their behalf through the delivery of advice and planning support, client management and business development. In this role, you will provide dedicated investment support to client accounts within the IAs book of business to help them achieve client advisory and business goals. Furthermore, you will: • Manage the client base, understanding the needs of the client and delivering products and services which fit their needs. • Provide high quality investment advice, across the full range of products (registered and non-registered, equities, fixed income, foreign, domestic and more) to ensure full client satisfaction. • Demonstrate financial planning expertise to produce high quality plans through a well-developed and documented Investment and Wealth Planning process. • Solve moderately complex problems, exercise judgment and work within broad guidelines to independently perform tasks from end to end, acting as a point of escalation as required. • Oversee projects or work streams within broader projects and provide mentorship. • Refer clients and may collaborate and partner professionally with other TD areas (e.g. TD Canada Trust, TD Commercial Bank, TD Securities) • Direct support staff in the professional and personable delivery of client service • Assist in the achievement of business goals by dedicatedly attracting, acquiring and retaining customers and referrals. • Maintain a culture of risk management, adhere to internal policies and procedures. • Monitor service quality and productivity; implement continuous improvement. • Keep current on emerging trends and keep others informed and up to date on work status, progress. • Participate fully as a team member, support a positive professional team environment, and willingly assist, coach and guide others in the completion and performance of work activities. Job Requirements • Undergraduate Degree or Community College Diploma with over 3 years of experience in working directly with, or in support of, the wealth management needs of clients preferred. • Ability to become licensed with Canadian Investment Regulatory Organization of Canada (CIRO) as a Registered Representative (RR) and maintain license in good standing. • Optional : Certified International Wealth Manager (CIWM) designation, Certified Financial Accountant (CFA), Chartered Investment Manager (CIM), or Certified Financial Planner (CFP) • Robust conceptual and practical knowledge within an area of expertise and in broader areas • Strong communication skills with ability to build relationships and work confidentially, independently as well as in a team. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td) Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Coordinates projects, manages system functions, and develops solutions to meet business needs. | Requires 7+ years of experience, in-depth knowledge of systems and processes, and strong project management and technical skills. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: Depth & Scope: • Coordinates with internal and external resources needed to successfully complete projects and deliver solutions that address business needs • Works with Business Line, Risk, and Operational partners to execute or, facilitate business line activities required for Solutions including planning, business requirements, and vendor relationship management • Provides expertise, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners • Maintains and administers systems business functions to ensure continuous and uninterrupted system availability • Manages large projects including task and responsibility delegation, in support of Solutions initiatives • Assists in developing implementation plans for specific components of the Solutions strategy • Participates in enterprise solution design, development, and documents standards that apply for business applications • Creates design for Solutions requirements • Conducts business analysis, joint review sessions and facilitates processes to elicit business and functional requirements • Assists in the development of specific components of the Solutions strategy Education & Experience: • Bachelor's degree or work experience equivalent to Bachelor's degree required • 7+ years' experience required • In depth knowledge of business line, business model, operations • Demonstrated communication skills • Demonstrated problem-solving skills along with good decision making skills • Excellent follow up skills and the ability to manage competing priorities according to business need • Demonstrated ability to handle large projects, including task and responsibility delegation • Progressively responsible experience in large scale corporate systems analysis • Demonstrated ability to independently translate user requirements into technical specifications • In depth process improvement skills • In depth technical knowledge and the ability to apply it to various system issues and training situations • Demonstrated ability to troubleshoot research and correct the majority of system malfunctions • Demonstrated time management skills and the ability to prioritize competing tasks Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel – Occasional • International Travel – Never • Performing sedentary work – Continuous • Performing multiple tasks – Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds – Occasional • Sitting – Continuous • Standing – Occasional • Walking – Occasional • Moving safely in confined spaces – Occasional • Lifting/Carrying (under 25 lbs.) – Occasional • Lifting/Carrying (over 25 lbs.) – Never • Squatting – Occasional • Bending – Occasional • Kneeling – Never • Crawling – Never • Climbing – Never • Reaching overhead – Never • Reaching forward – Occasional • Pushing – Never • Pulling – Never • Twisting – Never • Concentrating for long periods of time – Continuous • Applying common sense to deal with problems involving standardized situations – Continuous • Reading, writing and comprehending instructions – Continuous • Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards) Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Support privacy compliance governance, monitor regulatory changes, and oversee third-party vendor compliance related to biometric data. | Requires 5+ years of experience in compliance or privacy, with knowledge of privacy laws, risk management, and third-party oversight. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Compliance Job Description: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. We are seeking a detail-oriented Senior Privacy Compliance Governance & Operations Analyst, who serves as a key member of the U.S. Privacy Office, providing second-line oversight for privacy compliance governance and operational risk management. This role ensures adherence to U.S. privacy regulations, including biometric privacy laws, and oversees third-party compliance risks. The analyst supports regulatory change management, policy alignment, and monitoring activities under the Enterprise Regulatory Compliance Management (RCM) Framework. Responsibilities include: • Regulatory Change Management: Monitor and assess emerging U.S. privacy regulations, including biometric. Update internal policies, standards, and controls to maintain compliance. Collaborate with US regulatory change office (USCRCO), and business stakeholders to implement changes effectively. • Biometric Privacy Governance: Assist in Developing and maintaining governance frameworks for biometric data collection, storage, and usage. Perform Privacy Assessments for initiatives involving biometric identifiers. Ensure compliance with state-specific biometric privacy laws (e.g., BIPA) and enterprise risk appetite. 3.Third-Party Compliance Oversight: Conduct risk assessments and due diligence for vendors handling personal or biometric data by reviewing contracts and deviation reports such as MSA, SOW, etc.. Ensure contractual obligations align with privacy requirements and enterprise standards. Partner with Vendor Compliance teams to monitor adherence and escalate material risks. Contractual Compliance: Review and validate privacy-related contractual clauses, including data protection addendums and breach notification requirements. Ensure contracts align with U.S. privacy laws and biometric data regulations by reviewing contract deviations including MSA's, SOW's and NDA's. Policy & Framework Alignment: Support the U.S. Privacy Office in maintaining policies, standards, and exception management processes. • Monitoring & Reporting: Execute risk-based monitoring . Prepare reports for senior management and escalate material compliance gaps. 5.Technical Knowledge: Familiarity with privacy frameworks, principles and laws. Understanding of regulatory change management processes and compliance monitoring tools. The above details are specific to this role which is outlined in the general description below. • *Please review the Preferred Skills and experience section below as you consider this opportunity. Job Summary: The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support within a defined area of the function. Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements. Depth & Scope: • Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters. • Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives. • Provides responses to regulatory agencies and Internal Audit. Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness. • Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance. • Works independently as the senior analyst/subject matter expert and may coach and educate others • Oversees and/or independently performs tasks from end to end • Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledge • Executes on more complex and/or non-standard requests • Researches and investigates a range of operational/reporting/process issues and provides recommendations to senior management across the enterprise (including Global partners) • Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the Department • Coordinates/integrates work with other areas as needed • Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise • Requires advanced technical/business/function knowledge for discipline supported • High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus • Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization Education & Experience: • Undergraduate degree or equivalent work experience • 5+ years of experience Preferred Skills: • Knowledge/work experience of Privacy Compliance • Knowledge of Third Party Risk Management • Knowledge of Privacy/Compliance Governance • Bachelor degree required, IAPP licenses an added advantage • Strong analytical and problem-solving skills. • Excellent communication and stakeholder management abilities. • Ability to interpret complex regulations and translate them into actionable policies. • Project management and organizational skills for handling multiple priorities. • High attention to detail and risk awareness. Customer Accountabilities: • Provides Compliance research, evaluation, operational, reporting and/or analytical support in oversight and control function to internal (Compliance) partners, in a timely manner • Coordinates requests to and from, business (Compliance) partners and coordinates tracking and reporting of Compliance function initiatives and programs • Prepares and delivers summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders • Recommends responses to enterprise Compliance Program questions and immediately escalates any sensitive issues according to departmental procedures • Analyzes data and draw conclusions to meet program health reporting requirements • Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify Compliance - related gaps, issues and enhancements • Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate Shareholder Accountabilities: • Contributes to various activities and processes as assigned • Adheres to enterprise frameworks or methodologies that relate to activities for own business area • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate • Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area • Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk activities as necessary • Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience • Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices • Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists • Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others • Identifies, recommends and effectively executes standard practices applicable to the discipline • Adheres to internal policies/procedures and applicable regulatory guidelines • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite • May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies Employee/Team Accountabilities: • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest • Supports the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unit • Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques • Participates in personal performance management and development activities, including cross training within own team • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities • Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate • Contributes to a fair, positive and equitable environment that supports a diverse workforce • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel – Occasional • International Travel – Never • Performing sedentary work – Continuous • Performing multiple tasks – Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds – Occasional • Sitting – Continuous • Standing – Occasional • Walking – Occasional • Moving safely in confined spaces – Occasional • Lifting/Carrying (under 25 lbs.) – Occasional • Lifting/Carrying (over 25 lbs.) – Never • Squatting – Occasional • Bending – Occasional • Kneeling – Never • Crawling – Never • Climbing – Never • Reaching overhead – Never • Reaching forward – Occasional • Pushing – Never • Pulling – Never • Twisting – Never • Concentrating for long periods of time – Continuous • Applying common sense to deal with problems involving standardized situations – Continuous • Reading, writing and comprehending instructions – Continuous • Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards) Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Lead and manage a team delivering analytics and insights for consumer banking products, collaborating with stakeholders to drive business decisions and strategy. | 7+ years in data & analytics with consumer banking product knowledge, proficiency in Python/PySpark/Jupyter, SQL, Databricks or AWS, strong leadership and communication skills. | Work Location:Mount Laurel, New Jersey, United States of AmericaHours:40Pay Details:$122,304 - $199,680 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Analytics, Insights, & Artificial IntelligenceJob Description:Position Overview:As part of the AMCB AI2 Consumer Analytics & Insights team, this position will support Consumer Banking Products.This position will be in charge of working closely with the LOB to deliver insights to address their business objectives and problem statements.This position needs to have extensive knowledge of retail bankingThis position will be the liaison between AI2 and the LOB.This position will work closely with others in AI2 to help deliver data, reports, analysis and advanced models where applicable.The Senior Manager, Analytics & Insights manages a team of Business Insights & Analytics specialists and works closely with various internal stakeholders/partners to understand business objectives, identify data/information needs, opportunities for improvement and helps inform and support business decisions and strategies.Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredOversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scopeStrategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management/enterprise areasFacilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)Sets operational team direction and collaborates with others to execute on common goalsFocuses on longer-range planning for functional area (e.g. 12 months or greater)Education & Experience:Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;7+ year of relevant experience; higher degree education and research tenure can be countedPreferred Qualifications: 7+ years of experience in Data & AnalyticsConsumer Banking Product LOB knowledge preferredVery proficient in Python/PySpark/JupyterProficient in SQLProficient in Databricks or AWSProficient Excel/PPTProficient problem solvingCustomer Accountabilities:Manages team of Business Insights & Analytics professionals/specialists Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and drives shareholder valueManages escalated client issues or priorities and reaches out to appropriate areas to resolve or minimize business problems/issuesApplies judgement, discretion and collaborates with internal partners to navigate and resolve ambiguous issuesReviews and/or contributes on the presentation of insights back to executive leaders/business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/techniques/methods in presenting or visualizing key informationCollaborates with business partners to shape and prioritize ad hoc analysisShareholder Accountabilities:Leverages data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problemsEnsures team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insightsOversees the development and ongoing analysis for a business line or functional area employing both internal and external data from various sourcesSupports execution with excellence on key initiatives/programs Designs effective test and learns for various programs or scenariosDevelops business specific plans; ensures work and resources are aligned to support objectivesIdentifies opportunities for business growth within a specific business or function by identifying potential use cases and value driversProactively supports the identification of issues, trends and opportunities, and brings forward recommendations based on judgment and factsLeads team to prepare framework to succinctly take complex data and translate it into clear and concise recommendationsEnsures deep understanding and contributes to the achievement of the business strategy, goals, and objectivesProtects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessaryManages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managedOversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issuesKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brandConnects the alignment of colleague's contributions with the TD Shared Commitments Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things doneDemonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful resultsSustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcomeEnables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely feedback, motivates appreciation and recognition to all colleaguesEnables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teamsLeads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicates a compelling vision with clarity and empowers colleagues to drive innovationContributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive resultsDevelops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TDFosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business resultsManages employees in compliance with all human resources policies, procedures and guidelines of conductPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel - OccasionalInternational Travel - NeverPerforming sedentary work - ContinuousPerforming multiple tasks - ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds - OccasionalSitting - ContinuousStanding - OccasionalWalking - OccasionalMoving safely in confined spaces - OccasionalLifting/Carrying (under 25 lbs.) - OccasionalLifting/Carrying (over 25 lbs.) - NeverSquatting - OccasionalBending - OccasionalKneeling - NeverCrawling - NeverClimbing - NeverReaching overhead - NeverReaching forward - OccasionalPushing - NeverPulling - NeverTwisting - NeverConcentrating for long periods of time - ContinuousApplying common sense to deal with problems involving standardized situations - ContinuousReading, writing and comprehending instructions - ContinuousAdding, subtracting, multiplying and dividing - ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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