TD Bank

Lead and manage a team responsible for operational risk control testing and governance. | 7+ years experience with advanced knowledge of governance, risk, control procedures, and people management skills. | Work Location:Portland, Maine, United States of AmericaHours:40Pay Details:$91,000 - $145,600 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Governance & ControlJob Description:The Manager II, Governance & Control (US) leads and manages a team within the US 1B Operational Risk Control testing team. This is a people leader role responsible for overseeing a team of testing analysts delivering on an area of high and moderate risk, complexity or scope usually involving short to medium-term planning. This role ensures an integrated approach with other business governance and control areas, the broader organization, and enterprise control functions.RemoteSchedule: Monday-Friday 8:00am-5:00pm EST Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredLeads and manages a team of professionals for a diverse group set of G&C functions in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business resultsPresents and makes recommendations to senior management and executivesEnsures an integrated approach with other business areas, broader organization, and enterprise as appropriateCoordinates and prioritizes multiple initiatives and manages resource allocationEstablishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOBProvides coaching, mentorship and guidance to practitioners, business, executives within area of expertiseDeep knowledge and understanding of businesses/technology, and organizational practices/disciplinesFocuses on medium-term planning and business issues (e.g. 6-12 months)Education & Experience:Undergraduate degree preferred7+ years of relevant experienceAdvanced business understanding and knowledge of risk and control functionsAdvanced knowledge of governance, risk and control procedures, strategies & tacticsKnowledge of risk management environment, standards, regulations and mitigationKnowledge of current and emerging trendsSkill in managing budgets and resource allocationSkill in mentoring, coaching and performance managementSkill in using analytical software tools, data analysis methods and reporting techniquesSkill in using computer applications including MS OfficeAbility to lead, plan, implement and evaluate program/project activities to ensure completionAbility to communicate effectively in both oral and written formAbility to work collaboratively and build relationships across teams and functionsAbility to work successfully as a member of a team and independentlyAbility to exercise sound judgement in making decisionsAbility to analyze, organize and prioritize work while meeting multiple deadlinesAbility to process and handle confidential information with discretionAbility to establish goals and objectives that support the strategic planAbility to contribute to strategic direction of the strategic initiatives and projectsCustomer Accountabilities:Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategyManages and plans activities that require alignment across multiple areasLeads the implementation of regulatory change management and provides guidance to the team in the development and/or integrated implementation of policies/procedures/changes across multiple business/functional areasLeads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending actions to senior managementEnsures all administration, control and compliance activities are complete and accurate to meet targets for own areaEnsures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadershipForecasts programs/initiatives and demand, and coordinates prioritization of the portfolio/initiatives with key stakeholdersProvides functional/business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business risk strategies and executive management directionProvides direction to complex, wide-ranging enterprise or cross-function/business projects as a SME and participates in designing, testing, and implementation of solutionsShareholder Accountabilities:Works closely with senior management to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scaleLeads interface and relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirementsAssesses/identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where requiredIdentifies, mitigates and reports on risk issues per enterprise policy/guidance and ensures appropriate escalation processes are followedEnsures business operations are in compliance with applicable requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)Leads or contributes to cross-functional/enterprise initiatives as a SME helping to identify risk/provide guidance for complex situationsManages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managedOversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issuesProtects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessaryMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Responsible for management of the overall team providing both leadership, guidance, and expertise; ensures team adheres to enterprise frameworks and methodologiesSupports team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assesses potential impacts to the BankLeads a high-performing team; provides ongoing feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employeesLeads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely mannerManages employees in compliance with all human resources policies, procedures and guidelines of conductSupports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successesRecruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectivesEstablishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectivesActs as a brand ambassador for your business area/function and the BankPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel - OccasionalInternational Travel - NeverPerforming sedentary work - ContinuousPerforming multiple tasks - ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds - OccasionalSitting - ContinuousStanding - OccasionalWalking - OccasionalMoving safely in confined spaces - OccasionalLifting/Carrying (under 25 lbs.) - OccasionalLifting/Carrying (over 25 lbs.) - NeverSquatting - OccasionalBending - OccasionalKneeling - NeverCrawling - NeverClimbing - NeverReaching overhead - NeverReaching forward - OccasionalPushing - NeverPulling - NeverTwisting - NeverConcentrating for long periods of time - ContinuousApplying common sense to deal with problems involving standardized situations - ContinuousReading, writing and comprehending instructions - ContinuousAdding, subtracting, multiplying and dividing - ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Lead and manage a team delivering analytics and insights for consumer banking products, collaborating with stakeholders to drive business decisions and strategy. | 7+ years in data & analytics with consumer banking product knowledge, proficiency in Python/PySpark/Jupyter, SQL, Databricks or AWS, strong leadership and communication skills. | Work Location:Mount Laurel, New Jersey, United States of AmericaHours:40Pay Details:$122,304 - $199,680 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Analytics, Insights, & Artificial IntelligenceJob Description:Position Overview:As part of the AMCB AI2 Consumer Analytics & Insights team, this position will support Consumer Banking Products.This position will be in charge of working closely with the LOB to deliver insights to address their business objectives and problem statements.This position needs to have extensive knowledge of retail bankingThis position will be the liaison between AI2 and the LOB.This position will work closely with others in AI2 to help deliver data, reports, analysis and advanced models where applicable.The Senior Manager, Analytics & Insights manages a team of Business Insights & Analytics specialists and works closely with various internal stakeholders/partners to understand business objectives, identify data/information needs, opportunities for improvement and helps inform and support business decisions and strategies.Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredOversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scopeStrategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management/enterprise areasFacilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)Sets operational team direction and collaborates with others to execute on common goalsFocuses on longer-range planning for functional area (e.g. 12 months or greater)Education & Experience:Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;7+ year of relevant experience; higher degree education and research tenure can be countedPreferred Qualifications: 7+ years of experience in Data & AnalyticsConsumer Banking Product LOB knowledge preferredVery proficient in Python/PySpark/JupyterProficient in SQLProficient in Databricks or AWSProficient Excel/PPTProficient problem solvingCustomer Accountabilities:Manages team of Business Insights & Analytics professionals/specialists Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and drives shareholder valueManages escalated client issues or priorities and reaches out to appropriate areas to resolve or minimize business problems/issuesApplies judgement, discretion and collaborates with internal partners to navigate and resolve ambiguous issuesReviews and/or contributes on the presentation of insights back to executive leaders/business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/techniques/methods in presenting or visualizing key informationCollaborates with business partners to shape and prioritize ad hoc analysisShareholder Accountabilities:Leverages data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problemsEnsures team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insightsOversees the development and ongoing analysis for a business line or functional area employing both internal and external data from various sourcesSupports execution with excellence on key initiatives/programs Designs effective test and learns for various programs or scenariosDevelops business specific plans; ensures work and resources are aligned to support objectivesIdentifies opportunities for business growth within a specific business or function by identifying potential use cases and value driversProactively supports the identification of issues, trends and opportunities, and brings forward recommendations based on judgment and factsLeads team to prepare framework to succinctly take complex data and translate it into clear and concise recommendationsEnsures deep understanding and contributes to the achievement of the business strategy, goals, and objectivesProtects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessaryManages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managedOversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issuesKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brandConnects the alignment of colleague's contributions with the TD Shared Commitments Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things doneDemonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful resultsSustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcomeEnables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely feedback, motivates appreciation and recognition to all colleaguesEnables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teamsLeads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicates a compelling vision with clarity and empowers colleagues to drive innovationContributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive resultsDevelops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TDFosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business resultsManages employees in compliance with all human resources policies, procedures and guidelines of conductPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel - OccasionalInternational Travel - NeverPerforming sedentary work - ContinuousPerforming multiple tasks - ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds - OccasionalSitting - ContinuousStanding - OccasionalWalking - OccasionalMoving safely in confined spaces - OccasionalLifting/Carrying (under 25 lbs.) - OccasionalLifting/Carrying (over 25 lbs.) - NeverSquatting - OccasionalBending - OccasionalKneeling - NeverCrawling - NeverClimbing - NeverReaching overhead - NeverReaching forward - OccasionalPushing - NeverPulling - NeverTwisting - NeverConcentrating for long periods of time - ContinuousApplying common sense to deal with problems involving standardized situations - ContinuousReading, writing and comprehending instructions - ContinuousAdding, subtracting, multiplying and dividing - ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.