TD

Provide second-line compliance risk oversight and subject matter expertise across corporate compliance programs, ensuring regulatory requirements are met through program design and execution. | Undergraduate degree or equivalent experience with 10+ years relevant experience; preferred CRCM certification, law degree, or regulatory/audit management background. | Work Location: Charlotte, North Carolina, United States of America Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Compliance Job Description: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Senior Compliance Business Oversight Manager, U.S. Corporate Office Compliance, provides independent second-line compliance risk oversight and subject matter expertise across key U.S. Corporate Office Compliance programs, including Corporate Governance laws, rules, and regulations (LRRs). The role supports the design, implementation, execution, and continuous enhancement of the Regulatory Compliance Management Program by providing effective challenge and oversight of Risk Owners, Oversight Functions, and control activities. Working across a complex stakeholder environment, the position partners with Legal, Finance, Risk, the Corporate Secretary, Third Party Risk Management, Audit, Technology, Financial Crimes Risk Management, and other functions to ensure regulatory requirements are appropriately identified, assessed, and managed. The role requires strong regulatory acumen, sound risk-based judgment, and the ability to influence positive outcomes across enterprise-wide compliance programs. The above details are specific to the role which is outlined in the general job description and summary below. Please review the Desired Skills & Experience section below as you consider this opportunity. Job Description Summary: The Senior Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: Recognized as top level expert within the company and requires significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work Integrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements Serves as a source of expert advice to senior management in field of specialty Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field Requires innovative thinking to develop new solutions Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment Works within general policies and industry guidelines Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context Provides leadership guidance, makes recommendations and collaborates with business to facilitate that solutions meet the business needs on a complex project or program Identifies and leads problem resolution for project/program complex requirements related issues at all levels Education & Experience: Undergraduate degree or equivalent work experience 10+ years of experience Desired Skills & Experience: Certified Regulatory Compliance Manager (CRCM), law degree, regulatory agency experience, audit/exam management experience, or other relevant professional certification preferred. Demonstrated experience providing independent compliance oversight, regulatory advice, and credible challenge to senior business leaders, Risk Owners, Oversight Functions, corporate functions, and control partners. Experience leading or contributing to Compliance Risk Management program activities, including regulatory inventory and control mapping, regulatory change management, compliance risk assessments, program effectiveness assessments, monitoring, issue management, training, governance reporting, and control oversight. Strong understanding of second-line oversight expectations, including the ability to assess program design, challenge control effectiveness, identify regulatory compliance risk, document rationale, and escalate issues appropriately. Proven ability to evaluate complex business processes, corporate function activities, third-party arrangements, insider-related processes, and governance artifacts to identify compliance considerations and recommend practical, risk-based solutions. Demonstrated ability to develop and maintain productive relationships with Legal, Finance, Treasury, Risk, Corporate Secretary, Third Party Risk Management, Audit, Regulatory Relations, Operations, Technology, business partners, senior management, and regulators. Strong organizational, analytical, judgment, and execution skills, with the ability to manage multiple priorities, lead complex workstreams, support regulatory or audit deliverables, and drive timely resolution of issues. Effective influencing, negotiation, and stakeholder management skills, including the ability to operate successfully in a matrixed environment and provide clear challenge while maintaining constructive relationships. Excellent written and verbal communication skills, including the ability to prepare executive-ready materials, regulatory or audit responses, governance reporting, and clear explanations of complex regulatory concepts Customer Accountabilities: Proactively advises the business of new and changed Compliance regulatory and/or policy changes Formulates relevant and meaningful data analysis, leveraging advanced modeling and analytics, and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues Contributes to the development and implementation of Compliance programs Guides partner through the development, implementation, oversight and management of effective Compliance Programs Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance Represents Compliance on internal or external committees relating to designated business activities as required Delivers relevant subject matter expertise and Compliance advice to business management Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate Shareholder Accountabilities: Actively assists in developing and overseeing implementation of business line policies and Compliance Team procedures Oversees respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Partners with the governance & assurance function to develop annual awareness training Conducts enterprise wide annual risk assessment for all TD businesses Protects the interests of the organization – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Define and implement technology controls and security policies to assess risks and protect the bank, acting as a consultant to business teams on risk management. | 7+ years in IT security and risk, bachelor's degree preferred, information security certifications valued. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $98,160 - $159,270 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Information Security Specialist defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools and provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks and protect the Bank. Participates on projects of moderate to high complexity and provides complex reporting, analysis, and assessments at the functional, business line or enterprise level for own area. Depth & Scope: Participates on complex, comprehensive or large projects and initiatives Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors Has advanced knowledge of organization, technology controls / security/ risk issues Education & Experience: Bachelor's degree preferred Information security certification / accreditation an asset 7+ years of relevant experience Expert knowledge of IT security and risk disciplines and practices Preferred Qualifications : Background in Technology Risk Mgmt Act as primary consultant from BISO org to guide technology and business teams through technology risk mgt processes Ability to identity gaps in technology controls Identifying potential compliance gaps and providing security recommendation to mitigate risks. Review project requirements and planned technical designs to ensure proper security patterns are accounted for. Ability to consult and support others through gaps risk remediation or risk acceptance process Assessment - conducting risk assessments Managing a portfolio of application risk assessments whether BAU, Project, adhoc, or other. Act as primary consultant from BISO org to guide technology and business teams through technology risk mgt processes Translate technical control requirement gaps to business terms to ensure partners are adequately informed about risk. Facilitate conversations between technical, business, and risk partners to advance project efforts Hybrid Onsite only : Charlotte, NC ; Mount Laurel NJ; Fort Lauderdale, FL Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Develop and implement security controls and policies to mitigate risks and protect the bank, providing expert analysis and reporting at enterprise level. | 5-7 years experience, bachelor's degree preferred, expert knowledge of SIEM/UEBA tools and security frameworks like NIST, MITRE ATT&CK, and OWASP. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $79,160 - $127,670 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Senior Information Security Analyst defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools and provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks and protect the Bank. Participates on projects of moderate to high complexity and provide complex reporting, analysis, and assessments at the functional, business line or enterprise level for own area. Depth & Scope: Participates on projects of moderate to high complexity Acts as a key resource and subject matter expert in at least one technology niche/ field and/or line of business Advanced knowledge of one or more technology controls / security domains, disciplines and practices Proficient to advanced knowledge of organization, technology controls / security/ risk issues Education & Experience: Bachelor's degree preferred Information security certification / accreditation an asset 5-7 years of relevant experience Customer Accountabilities: Understands and supports the Bank's Customer Service Strategy Considers the impact of decisions on the well-being of TD, its Customers and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity Models quality service delivery at every interaction Leads and contributes to the ongoing improvement of the partner / Customer experience Employee/Team Accountabilities: Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience Participates fully as a member of the team and contribute to a positive work environment May provide leadership, training, and guidance to other team members Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest Actively shares information and knowledge, and proactively learn from the expertise of others Preferred Qualifications : In depth understanding of security controls/mechanisms and threat/risk assessment techniques pertaining to complex data, application and networking environments Expert knowledge of security incident and event management using an enterprise incident management framework, log analysis, network traffic analysis, malware investigation and remediation, SIEM correlation logic and alert generation Ability to perform analysis and reporting on information from multiple data sources using data mining technique for the purpose of documenting analysis results, produce report and present to a technical and executive stakeholders Understanding of Security principles, techniques and technologies such as NIST Cybersecurity Framework, SANS Top 20 Critical Security Controls and OWASP Top 10, MITRE Attack Basic programming skills in various disciplines including scripting languages, PowerShell Expert knowledge of SIEM and UEBA solutions such as Splunk, Azure Sentinel or similar, along with experience of CrowdStrike, MS Defender for Endpoint, XSOAR Demonstrate expert knowledge in Enterprise IT operations, incident management, change management, Access/Identity Management, security operations, vulnerability and compliance management, ticketing system, incident ticket life cycle and SLA terms Certifications: GIAC (GCIA, GPEN, GWAPT, GCIH, GSEC, GCFA), CCNP, CCNA, CISSP, Cloud security Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Manage risk and control issues through evaluation, remediation, and stakeholder communication. | Bachelor's degree with 3-5 years experience in governance, audit, compliance, or risk management and strong communication skills. | Work Location: Mount Laurel, New Jersey, United States of America Hours 40 Pay Details $91,000.00 - $136,240.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business Sales & Customer Distribution Support Job Description Department Overview: Our team sits at the center of how the Commercial Bank identifies and resolves risk, taking issues from initial identification through root cause analysis, remediation, and validation. This is where complex problems get unpacked, challenged, and solved the right way. Anyone can close an issue. Experts know when it’s actually fixed. This is a hands-on role for individuals with a strong background in governance and control disciplines such as issues management, audit, compliance, or risk and control oversight. We’re looking for people who can evaluate control design, challenge assumptions, and push past easy answers, because getting it closed isn’t the goal, getting it right is. This position is fully remote and may be performed from anywhere within the United States. The above details are specific to the role which is outlined in the description below. Depth & Scope • Manages mid-size projects or significant segments of very large projects with limited supervision • Acts as a consultant to the business lines • Prepares management reports to summarize the status of projects and work activities • Initiates project evaluation effectiveness post-implementation; Documents findings and incorporates changes into future project plans • Coaches employees to ensure activities are undertaken and completed • Assists employees in compliance with all human resources policies, procedures & guidelines of conduct • Coordinates the sharing of information, skills, and knowledge among Employees • Provides leadership and guidance to project related staff and/or business lines in support of a project portfolio • Ensures compliance to policies and procedures • Utilizes the Company business project management model as appropriate to manage high visibility, Company Wide projects as appropriate • Manages all communications to key stakeholders and ensures all are aware of significant changes to project status in a timely manner • Ensures all employees understand the readiness process and facilitates readiness sessions for implementation Education & Experience • Bachelor's degree • 3-5 Years of related experience • Excellent communication, problem-solving and decision making skills with ability to effectively communicate with all levels of the organization • Demonstrated ability to build strong collaborative business and technology relationships • Proven ability to manage multiple competing priorities, making sound business decisions • Self driven and have excellent problem solving skills • Detail oriented and have well-developed organizational skills • Individual must have exceptional interpersonal skills, ability to maintain confidentiality, flexible and possess a high degree of initiative and motivation • Proven record of providing excellent internal and external Customer service Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel – Occasional • International Travel – Never • Performing sedentary work – Continuous • Performing multiple tasks – Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds – Occasional • Sitting – Continuous • Standing – Occasional • Walking – Occasional • Moving safely in confined spaces – Occasional • Lifting/Carrying (under 25 lbs.) – Occasional • Lifting/Carrying (over 25 lbs.) – Never • Squatting – Occasional • Bending – Occasional • Kneeling – Never • Crawling – Never • Climbing – Never • Reaching overhead – Never • Reaching forward – Occasional • Pushing – Never • Pulling – Never • Twisting – Never • Concentrating for long periods of time – Continuous • Applying common sense to deal with problems involving standardized situations – Continuous • Reading, writing and comprehending instructions – Continuous • Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Manage risk identification, remediation, and validation with leadership to ensure compliance. | Bachelor's degree and 3-5 years experience in governance, audit, or risk management with strong problem-solving and communication skills. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $91,000.00 - $136,240.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Sales & Customer Distribution Support Job Description: Department Overview: Our team sits at the center of how the Commercial Bank identifies and resolves risk, taking issues from initial identification through root cause analysis, remediation, and validation. This is where complex problems get unpacked, challenged, and solved the right way. Anyone can close an issue. Experts know when it’s actually fixed. This is a hands-on role for individuals with a strong background in governance and control disciplines such as issues management, audit, compliance, or risk and control oversight. We’re looking for people who can evaluate control design, challenge assumptions, and push past easy answers, because getting it closed isn’t the goal, getting it right is. This position is fully remote and may be performed from anywhere within the United States. The above details are specific to the role which is outlined in the description below. Depth & Scope: Manages mid-size projects or significant segments of very large projects with limited supervision Acts as a consultant to the business lines Prepares management reports to summarize the status of projects and work activities Initiates project evaluation effectiveness post-implementation; Documents findings and incorporates changes into future project plans Coaches employees to ensure activities are undertaken and completed Assists employees in compliance with all human resources policies, procedures & guidelines of conduct Coordinates the sharing of information, skills, and knowledge among Employees Provides leadership and guidance to project related staff and/or business lines in support of a project portfolio Ensures compliance to policies and procedures Utilizes the Company business project management model as appropriate to manage high visibility, Company Wide projects as appropriate Manages all communications to key stakeholders and ensures all are aware of significant changes to project status in a timely manner Ensures all employees understand the readiness process and facilitates readiness sessions for implementation Education & Experience: Bachelor's degree 3-5 Years of related experience Excellent communication, problem-solving and decision making skills with ability to effectively communicate with all levels of the organization Demonstrated ability to build strong collaborative business and technology relationships Proven ability to manage multiple competing priorities, making sound business decisions Self driven and have excellent problem solving skills Detail oriented and have well-developed organizational skills Individual must have exceptional interpersonal skills, ability to maintain confidentiality, flexible and possess a high degree of initiative and motivation Proven record of providing excellent internal and external Customer service Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Lead compliance initiatives ensuring adherence to consumer protection laws and manage regulatory examinations. | Bachelor's degree with 7+ years experience in compliance, proficiency in Microsoft Office, and leadership of cross-functional projects. | Work Location: Charlotte, North Carolina, United States of America Hours: 40 Pay Details: $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Compliance Job Description: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Compliance Business Oversight Manager plays a critical role in ensuring adherence to applicable statutory and regulatory requirements, including the Fair Credit Reporting Act (FCRA/Regulation V), Equal Credit Opportunity Act (ECOA/Regulation B), Truth in Lending Act (TILA/Regulation Z), Servicemembers Civil Relief Act (SCRA), Electronic Fund Transfer Act (EFTA/Regulation E), and other consumer protection laws and regulations. Knowledge of applicable Federal Deposit Insurance Corporation (FDIC) regulations and guidance, including deposit insurance requirements and related obligations under Parts 330 and 370, is preferred. The individual will lead and coordinate compliance-related initiatives, manage regulatory examinations and internal reviews, and collaborate cross-functionally to support business partners. Strong communication and reporting capabilities, along with subject matter expertise in Consumer protection laws and regulations, are essential. The above details are specific to the role which is outlined in the Job Summary and general description below. Please review the Desired Skills & Experience section below as you consider this opportunity. Job Summary: The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels Education & Experience: Undergraduate degree or equivalent work experience 7+ years of experience Desired Skills and Experience: Strong knowledge of consumer protection laws, regulations, and related regulatory requirements. Excellent verbal and written communication skills, including executive-level reporting and presentation development. Proficiency in Microsoft PowerPoint and Excel Experience leading compliance-related projects and cross-functional initiatives. Independent thinker with sound judgment and the ability to provide effective challenge. Third-Party/vendor oversight experience preferred. CRCM certification is a plus ​ ​ Customer Accountabilities: Proactively advises the business of new and changed Compliance regulatory and/or policy changes Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues Contributes to the development and implementation of Compliance programs Guides partner through the development, implementation, oversight and management of effective Compliance Programs Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance Represents Compliance on internal or external committees relating to designated business activities as required Delivers relevant subject matter expertise and Compliance advice to business management Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate Shareholder Accountabilities: Actively assists in developing Compliance Team procedures Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate May provide review and content in the development of annual awareness training Manages the risk assessment process for assigned businesses Protects the interests of the organization, our customers and our communities – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Lead coordination and execution of regulatory examinations and supervisory reviews impacting Technology functions. | Bachelor's degree with 7+ years in regulatory affairs, cybersecurity, or risk management in financial services, plus preferred professional certifications. | Work Location: Fort Lauderdale, Florida, United States of America Hours: 40 Pay Details: $98,160 - $159,270 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Regulatory Exam Management Lead is responsible for the end-to-end coordination and execution of regulatory examinations, supervisory reviews, and ongoing regulatory engagements impacting Technology and related business functions. This role serves as the central point of coordination between Regulatory Program Management (RPM), executives, business stakeholders, compliance partners, and subject matter experts to ensure examinations are managed effectively and regulatory commitments are delivered accurately, completely, and on time. The successful candidate will drive exam readiness activities, manage regulator requests for information (RFIs), coordinate formal regulator meetings, oversee executive communications, and provide leadership throughout the examination lifecycle—from preparation and fieldwork through supervisory letters, findings management, and closure activities. Key Accountabilities Regulatory Exam Management Lead the end-to-end management of regulatory examinations, supervisory reviews, deep dives, and targeted assessments. Serve as the primary point of contact for Technology-related regulatory engagements. Coordinate regulator Information Requests (IRs), Additional Requests (ARs), and ongoing inquiries. Develop and execute examination strategies, timelines, and stakeholder engagement plans. Track milestones, deliverables, dependencies, risks, and escalations throughout the examination lifecycle. Ensure responses are complete, accurate, defensible, and submitted within regulatory timelines. Exam Readiness & Stakeholder Coordination Lead readiness activities in advance of regulatory examinations to identify key stakeholders, potential risk areas, and anticipated lines of inquiry. Coordinate working sessions, preparedness reviews, and executive briefing meetings. Facilitate collaboration across Technology, Risk, Compliance, Legal, Audit, and business partners. Build strong relationships with senior executives and regulators to support successful examination outcomes. Regulatory Responses & Quality Assurance Coordinate collection, review, and submission of regulatory artifacts and supporting evidence. Ensure appropriate governance, quality assurance, redaction, and approval processes are followed. Challenge responses where necessary to improve accuracy, completeness, and regulatory defensibility. Maintain organized documentation repositories and audit trails supporting regulatory submissions. Formal Regulator Engagements Coordinate examination kickoffs, status meetings, deep dives, onsite sessions, and exit meetings. Facilitate the preparation of agendas, presentation materials, briefing documents, and speaking notes. Conduct stakeholder preparation sessions and executive dry runs. Capture meeting outcomes, commitments, action items, and examiner feedback. Reporting & Executive Communications Develop executive-level status reporting and examination dashboards. Prepare concise updates highlighting progress, key decisions, emerging risks, and outstanding actions. Escalate issues that could impact submission timelines, examination outcomes, or regulatory commitments. Provide regular reporting to senior leadership and governance forums. Findings & Remediation Oversight Support management responses to regulatory findings and recommendations. Coordinate remediation planning, ownership assignment, milestone tracking, and governance reviews. Monitor progress and ensure timely closure of regulatory commitments. Partner with Risk, Compliance, Audit, and business stakeholders to validate remediation activities. Education & Experience: Bachelor's degree preferred Information security certification / accreditation an asset 7+ years of relevant experience Expert knowledge of IT security and risk disciplines and practices Preferred Qualifications : 7+ years of experience in regulatory affairs, regulatory exam management, risk management, compliance, audit, cybersecurity, technology governance, or operational risk. Demonstrated experience leading regulatory examinations involving federal or international regulators. Strong understanding of regulatory supervision, examination methodologies, and governance frameworks. Exceptional stakeholder management and executive communication skills. Proven ability to manage multiple concurrent examinations and complex cross-functional initiatives. Strong project and program management skills with experience managing competing priorities and deadlines. Professional certifications such as PMP, CISA, CRISC, CISSP, CGRC, or equivalent. Experience supporting regulatory engagements with banking regulators (e.g., OCC, FRB, FDIC, CFPB, OSFI, PRA, MAS, APRA, or equivalent). Experience within financial services, banking, technology risk, cybersecurity, or operational resilience. Experience preparing executive-level presentations, briefing materials, and regulatory submissions. Hybrid onsite Location : 5900 Fort Lauderdale, Florida Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Lead a team of risk professionals to oversee enterprise and operational risk programs and act as a strategic partner to leadership. | Bachelor degree or technical certificate with 10+ years in risk management and advanced governance and regulatory knowledge. | Work Location: Greenville, South Carolina, United States of America Hours: 40 Pay Details: $115,440 - $173,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.  As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Risk Management Job Description: THE SENIOR MANAGER GROUP RISK LEADS, DEVELOPS AND OVERSEES A BROAD, HIGHLY SPECIALIZED AND DIVERSE TEAM OF EXPERTS AND/OR RISK PROFESSIONALS WHO PROVIDE OVERSIGHT, ADVISORY SUPPORT/SERVICES AND ACT AS AN OVERSIGHT FUNCTION RELATED TO TD'S ENTERPRISE/OPERATIONAL RISK PROGRAMS. ACTS AS A THOUGHT LEADER FOR ALL RISK-RELATED ACTIVITIES. MAY ALSO PROVIDE SPECIALIZED PROJECT SUPPORT OR SERVICES WITHIN RISK MANAGEMENT. PROVIDES EFFECTIVE CHALLENGE, OVERSIGHT, AND RISK INTELLIGENCE BEHAVIORS AND OUTCOMES, WHILE OPERATING WITHIN THE BANK'S RISK APPETITE. DEPTH & SCOPE: * PROVIDES PEOPLE MANAGEMENT LEADERSHIP BY HIRING THE BEST TALENT, SETTING GOALS, DEVELOPING STAFF, MANAGING EMPLOYEE PERFORMANCE AND COMPENSATION DECISIONS, PROMOTING TEAMWORK AND HANDLING ANY/ALL DISCIPLINARY ACTIONS, AS REQUIRED * OVERSEES AND LEADS A LARGE AND/OR HIGHLY COMPLEX AND DIVERSE REPORTING  FUNCTION FOR AN AREA OF SIGNIFICANT RISK, COMPLEXITY OR SCOPE WHILE GROWING TALENT, DEVELOPING SKILLS AND CAPABILITIES TO ACHIEVE CAREER GOALS, SUPPORT PROJECT/INITIATIVE SUCCESS AND ACHIEVE BUSINESS RESULTS * PROVIDES COACHING, MENTORSHIP AND GUIDANCE TO  PRACTITIONERS, BUSINESS, EXECUTIVES WITHIN AREA OF EXPERTISE * MANAGES AND OVERSEES THE OVERALL DISCIPLINE AND STRATEGY FOR THE RESPECTIVE AREAS WHILE ALIGNING TO THE ENTERPRISE BEST PRACTICES * STRATEGIC PARTNER TO LEADERSHIP TEAM ON THE MANAGEMENT OF THE PORTFOLIO AND FINANCIALS, WITH DEEP INDUSTRY, EXTERNAL/INTERNAL, ENTERPRISE KNOWLEDGE, RECOGNIZING AND ANTICIPATING EMERGING TRENDS AND IDENTIFYING OPERATIONAL EFFICIENCIES AND OPPORTUNITIES WITH OTHER BUSINESS MANAGEMENT/ENTERPRISE AREAS * FACILITATES KEY STRATEGIC DISCUSSIONS AND PROVIDES THOUGHT LEADERSHIP TO EXECUTIVE AUDIENCE (OUTPUT MAY INCLUDE STRATEGIC ROADMAP AND/OR DELIVERABLES/FRAMEWORKS/SHORT TO LONG TERM GOALS ETC.) * SETS OPERATIONAL TEAM DIRECTION AND COLLABORATES WITH OTHERS TO EXECUTE ON COMMON GOALS * FOCUSES ON LONGER-RANGE PLANNING FOR FUNCTIONAL AREA (E.G. 12 MONTHS OR GREATER) EDUCATION & EXPERIENCE: * UNDERGRADUATE DEGREE OR TECHNICAL CERTIFICATE AND/OR * 10+ YEARS RELEVANT EXPERIENCE * ADVANCED KNOWLEDGE OF MULTIPLE RISK MANAGEMENT DISCIPLINES, STRATEGIES, GOVERNANCE, REGULATIONS, CONTROLS, OPERATING ENVIRONMENT, CONSULTING PRINCIPLES, PROCEDURES AND PROCESSES * KNOWLEDGE OF RISK MANAGEMENT ENVIRONMENT, STANDARDS, REGULATIONS AND MITIGATION * KNOWLEDGE OF CURRENT AND EMERGING COMPETITOR AND MARKET TRENDS * ABILITY TO CONTRIBUTE TO STRATEGIC DIRECTION OF THE FUNCTION AND PROVIDE TRUSTED AND RELIABLE REPORTING, ADVICE AND OPINION TO SENIOR LEADERSHIP * ABILITY TO FORECAST INITIATIVES AND DEMAND IN ORDER TO DEVELOP ANNUAL STRATEGIC PLAN * SKILL IN MANAGING BUDGETS, P&L, AND RESOURCE ALLOCATION * SKILL IN TALENT DEVELOPMENT AND PERFORMANCE MANAGEMENT * ABILITY TO ESTABLISH GOALS AND OBJECTIVES THAT SUPPORT THE STRATEGIC PLAN * ADVANCED ABILITY TO LEAD, PLAN, IMPLEMENT, AND EVALUATE PROGRAM/PROJECT ACTIVITIES TO ENSURE COMPLETION OF INITIATIVES * ABILITY TO MAKE AN IMPACT, INFLUENCE, AND ACHIEVE RESULTS WITH EFFECTIVE NEGOTIATION, PROBLEM-SOLVING, AND COMMUNICATION SKILLS * SKILL IN USING COMPUTER APPLICATIONS INCLUDING MS OFFICE * ABILITY TO COMMUNICATE EFFECTIVELY IN BOTH ORAL AND WRITTEN FORM * ABILITY TO WORK COLLABORATIVELY AND BUILD RELATIONSHIPS ACROSS TEAMS AND FUNCTIONS * ABILITY TO WORK SUCCESSFULLY AS A MEMBER OF A TEAM AND INDEPENDENTLY * ABILITY TO EXERCISE SOUND JUDGEMENT IN MAKING DECISIONS * ABILITY TO ANALYZE, ORGANIZE AND PRIORITIZE WORK WHILE MEETING MULTIPLE DEADLINES * ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION CUSTOMER ACCOUNTABILITIES: * OVERSEES A FUNCTION OF ENTERPRISE RISK PROGRAM PROFESSIONALS PROVIDING OVERSIGHT AND CONTROL RELATED ADVISORY SERVICES TO RISK PARTNERS * PROVIDES STRATEGIC DIRECTION ON A BROAD AND DIVERSE RANGE OF COMPLEX GLOBAL RISK PROGRAM ACTIVITIES * DEVELOPS RISK ENTERPRISE-WIDE FRAMEWORKS, POLICIES, STANDARDS, PROCEDURES IN COORDINATION WITH MANAGEMENT IN LINE WITH TD'S RISK PROGRAM * WORKS WITH EXECUTIVE TEAM, SENIOR BUSINESS MANAGEMENT/PARTNERS TO DEVELOP PROACTIVE STRATEGIES, TACTICS, POLICIES AND PROGRAMS TO EFFECTIVELY MANAGE REGULATORY/COMPLIANCE ISSUES * CONTRIBUTES TO THE DEVELOPMENT AND IMPLEMENTATION OF ENTERPRISE RISK PROGRAMS RELATED TO ALL ASPECTS OF RISK LEGISLATION * MEETS WITH BUSINESS PARTNERS AND LEADERS TO DETERMINE RISK STRATEGIES AND COMPLIANCE CULTURE * TAKES CORRECTIVE ACTION AND RECOMMENDS OR IMPLEMENTS CHANGES TO PROCEDURES, AS REQUIRED * LEAD ROLE IN MANAGING AND IN RESPONDING TO PERIODIC EXAMS/AUDITS AND VARIOUS REGULATORY BODIES * PARTICIPATES IN/LEADS ENTERPRISE-WIDE OR RISK FOCUSED SPECIAL PROJECTS * OVERSEES RESEARCH, DEVELOPMENT AND IMPLEMENTATION OF NEW PROCESSES, TECHNOLOGIES OR OPERATING MODELS * WORKS AUTONOMOUSLY AS THE LEADER OF THE TEAM AND ASSISTS WITH DEVELOPMENT OF GROUP POLICIES AND APPROVAL OF PROCEDURES IN COORDINATION WITH LEADERSHIP TEAM AND COLLEAGUES; AND PROMOTES AND MONITORS STAFF ADHERENCE TO APPROVED INTERNAL RISK POLICIES, PROCEDURES, STANDARDS AND GUIDELINES, IN ADDITION TO THOSE FEDERALLY MANDATED SHAREHOLDER ACCOUNTABILITIES: * WORKS CLOSELY WITH KEY BUSINESS LEADERS TO DEVELOP BUSINESS PLAN, ENSURING THE OPTIMAL USE OF RESOURCES AND LEVERAGING TD’S OPERATING MODEL TO MAXIMIZE EFFICIENCY, EFFECTIVENESS AND SCALE * ENSURES TEAM ADHERES TO ENTERPRISE FRAMEWORKS AND METHODOLOGIES RELATED TO OVERALL BUSINESS MANAGEMENT ACTIVITIES * PLANS AND EXECUTES ON STRATEGIC ACTIVITIES, REVIEWS AND COMMUNICATES RESULTS, AND ADJUSTS TACTICS ACCORDINGLY * EXECUTES ON THE ANNUAL BUSINESS PLAN TO DELIVER RESULTS ALIGNED WITH BUSINESS STRATEGIES * MANAGES OVERALL BUDGET, REVENUE AND EXPENDITURES, MEETS BUSINESS OBJECTIVES WHILE INCREASING EFFICIENCY AND EFFECTIVENESS * PROACTIVELY IDENTIFIES KEY BUSINESS OPPORTUNITIES, RESEARCHES AND RECOMMENDS ENHANCEMENTS/MODIFICATIONS, DEVELOPS STRATEGIES TO ACHIEVE RECOMMENDATIONS AND WORKS CLOSELY WITH TEAM TO EXECUTE AND IMPLEMENT * MONITORS AND COMMUNICATES THE EFFECTIVENESS OF STRATEGIES, PROGRAMS, AND PRACTICES RELATED TO OWN AREA OF EXPERTISE * PROTECTS THE INTERESTS OF THE ORGANIZATION – IDENTIFIES AND MANAGES RISKS, AND ESCALATES NON-STANDARD, HIGH RISK TRANSACTIONS/ACTIVITIES AS NECESSARY * KEEPS ABREAST OF EMERGING ISSUES, TRENDS, AND EVOLVING REGULATORY REQUIREMENTS AND ASSESSES POTENTIAL IMPACTS * MAINTAINS A CULTURE OF RISK MANAGEMENT AND CONTROL, SUPPORTED BY EFFECTIVE PROCESSES IN ALIGNMENT WITH RISK APPETITE * ENSURES EMPLOYEES ARE KNOWLEDGEABLE; AND ASSUMES RESPONSIBILITY TO MINIMIZE OPERATIONAL AND REGULATORY RISK BY COMPLYING WITH BANK AND INDUSTRY CODE OF CONDUCT EMPLOYEE/TEAM ACCOUNTABILITIES: * CONTRIBUTES TO THE DEVELOPMENT OF BUSINESS SEGMENT AND/OR ENTERPRISE FUNCTIONAL STRATEGIC PRIORITIES WITHIN THEIR OPERATIONAL AREA OR FIELD OF SPECIALTY * DEVELOPS ANNUAL AND/OR LONG TERM PLANS FOR OWN AREA AND INFLUENCES PLANS WELL BEYOND AREA MANAGED * RESPONSIBLE FOR MANAGEMENT OF THE OVERALL TEAM PROVIDING BOTH LEADERSHIP AND GUIDANCE * SETS TARGETS AND OBJECTIVES FOR THE TEAM, AND DELIVERS RESULTS * GROWS TEAM EXPERTISE TO ALIGN WITH BUSINESS/ENTERPRISE DEMAND AND DIRECTION; ASSESSES TEAM SKILLS AND CAPABILITIES AND CONTINUALLY LOOKS FOR WAYS TO PROVIDE AND ENHANCE THE VALUE DELIVERED * LEADS A HIGH PERFORMING TEAM; PROVIDES ON-GOING FEEDBACK AND PERFORMANCE REVIEWS, COACHES AND DEVELOPS EMPLOYEES AND ENSURES PERFORMANCE MANAGEMENT ACTIVITIES ARE UNDERTAKEN AND PROVIDES REGULAR INPUT INTO EMPLOYEE ASSESSMENTS AND DEVELOPMENT PLANS * LEADS THE PROCESS OF SETTING PERFORMANCE OBJECTIVES FOR THE TEAM; TRACKS, MONITORS AND EFFECTIVELY ADDRESSES AND/OR REWARDS PERFORMANCE IN A TIMELY MANNER * MANAGES EMPLOYEES IN COMPLIANCE WITH ALL HUMAN RESOURCES POLICIES, PROCEDURES AND GUIDELINES OF CONDUCT * SHARES KNOWLEDGE, INFORMATION, SKILLS, AND SUBJECT MATTER EXPERTISE AMONG THE TEAM AND ENSURES THE TIMELY COMMUNICATION OF ISSUES AND ENCOURAGES GOOD WORKING RELATIONSHIPS WITH OTHER FUNCTIONS AND TEAMS * SUPPORTS AN ENVIRONMENT WHERE TEAM FREELY ESCALATES BUSINESS CHALLENGES; FACILITATES CHANGE THROUGH POSITIVE REINFORCEMENT OF MILESTONES AND SUCCESSES * RECRUITS FOR ALL HIRES TO ENSURE A HIGHLY DIVERSE, QUALIFIED WORKFORCE TO ACHIEVE BUSINESS OBJECTIVES * ESTABLISHES AND FOSTERS A COHESIVE TEAM; PROMOTES A FAIR AND EQUITABLE ENVIRONMENT THAT SUPPORTS A DIVERSE WORKFORCE AND ENCOURAGES THE TEAM TO ACHIEVE COMMON GOALS AND OBJECTIVES * ACTS AS A BRAND AMBASSADOR FOR YOUR BUSINESS AREA/FUNCTION AND THE BANK, BOTH INTERNALLY AND/OR EXTERNALLY PHYSICAL REQUIREMENTS: NEVER: 0%; OCCASIONAL: 1-33%; FREQUENT: 34-66%; CONTINUOUS: 67-100% * DOMESTIC TRAVEL – OCCASIONAL * INTERNATIONAL TRAVEL – NEVER * PERFORMING SEDENTARY WORK – CONTINUOUS * PERFORMING MULTIPLE TASKS – CONTINUOUS * OPERATING STANDARD OFFICE EQUIPMENT - CONTINUOUS * RESPONDING QUICKLY TO SOUNDS – OCCASIONAL * SITTING – CONTINUOUS * STANDING – OCCASIONAL * WALKING – OCCASIONAL * MOVING SAFELY IN CONFINED SPACES – OCCASIONAL * LIFTING/CARRYING (UNDER 25 LBS.) – OCCASIONAL * LIFTING/CARRYING (OVER 25 LBS.) – NEVER * SQUATTING – OCCASIONAL * BENDING – OCCASIONAL * KNEELING – NEVER * CRAWLING – NEVER * CLIMBING – NEVER * REACHING OVERHEAD – NEVER * REACHING FORWARD – OCCASIONAL * PUSHING – NEVER * PULLING – NEVER * TWISTING – NEVER * CONCENTRATING FOR LONG PERIODS OF TIME – CONTINUOUS * APPLYING COMMON SENSE TO DEAL WITH PROBLEMS INVOLVING STANDARDIZED SITUATIONS – CONTINUOUS * READING, WRITING AND COMPREHENDING INSTRUCTIONS – CONTINUOUS * ADDING, SUBTRACTING, MULTIPLYING AND DIVIDING – CONTINUOUS THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED. THE LISTED OR SPECIFIED RESPONSIBILITIES & DUTIES ARE CONSIDERED ESSENTIAL FUNCTIONS FOR ADA PURPOSES. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more [http://hrportal.ehr.com/tdtotalrewards] Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.   If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.   We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com [USWAPTDO@td.com].  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Design and manage end-to-end solution engineering across frontend, backend, and database layers with leadership on technical vision for complex distributed solutions. | Bachelor's degree with 10+ years platform development experience, expertise in CI/CD, TDD, and knowledge in Identity Access Management or Agentic AI preferred. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $123,680 - $200,200 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Full Stack Architect designs, describes, and manages solution engineering in relation to capabilities of assigned Journeys and Platforms through the end-to-end lifecycle (i.e., frontend, backend, database and debugging of applications or sites). This role also uses knowledge of business acumen and technical expertise to play a lead role in shaping the technical vision to create complex distributed solutions, technical designs, and integrations. Depth & Scope: Seasoned individual contributor role with expert knowledge of specific enterprise and/or functional domain(s) and a demonstrated track record working with a broad range of architecture frameworks, technology, tools, processes and procedures Exceptional collaboration, communication and client-facing skills Big-picture thinker, with ability to anticipate architectural gaps and identify emerging trends through both advanced business acumen and highly specialized technical knowledge of TD and its applications, programming languages, industry best practices, Bank standards, infrastructure and architectural design / solutions Architect assigned to work autonomously on high profile, complex and/or high-risk technology projects with significant impact to the organization Education & Experience: Undergraduate degree or Technical Certificate (Graduate degree preferred) 10+ years relevant experience developing a variety of platforms Experience with Continuous Integration, Continuous Delivery, Pair programming and / or Test-Driven Development is an asset (i.e., ability to author Unit, Integration and Functional Tests) Demonstrated experience with leading technical tools integration in a complex environment Preferred Qualifications: Identity Access Management - MFA, Strong authentication, phishing-resistant authentication, and federation, Agentic AI - control plane, delegation, and constraints/obligation. Financial technology - security protocols for tokenized assets Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Lead business intelligence and audit data analytics initiatives to support executive decision-making and compliance. | Master's degree in Accounting, extensive leadership experience in business intelligence and audit, but no direct securities lending or required certifications. | Work Location: New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $300,000 - $300,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: The Director Sales and Trading TDS develops the Banks Sales, Trading, & Underwritings in New York, ensuring positions are within approved limits while maintaining and enhancing the Banks profile and market share. Depth & Scope: Liaises with the Banks other operations in New York to assist in meeting the Banks objectives Strict adherence personally and at a desk level to the firms procedures Fully informed on market data, economic information and key industry developments as well as regulatory standards at all times to assist in maximizing profitability through sound and well informed decisions Develops and maintains contacts with market participants Responsible for practicing and communicating bank policy information and strategy between your product head and relevant trading personnel Understands and complies with TD Securities (USA) Policies, regulatory and compliance requirements, ensuring that transactions are fully documented and processed accurately and in a timely manner Responsible for being aware of and understanding the approved Business Strategies (Strategic Business Reviews SBRs), applicable to your business, and ensuring that all of your business dealings are in alignment with these strategies If you are a Trader or are in a Hybrid role, in your capacity as a Trader, you are bound by your Trading Authority Letter (TAL) If you are a Trader or are in a Hybrid role, in your capacity as a Trader, you are bound by the Market Risk Policies applicable to your business and are responsible for being aware of and understanding the approved Trading Strategies (associated with the respective Market Risk Policies) applicable to your business, and ensuring that all of your trading activity is in alignment with those Strategies If you are a Trader or are in a Hybrid role, in your capacity as a Trader or Trading Supervisor of an employee acting in a Trading capacity, you are responsible for ensuring that trades are entered into the trading system on a timely basis and for ensuring that positions are appropriately valued If you are in a Sales or Hybrid role, in your Sales role capacity, you must obtain a current market price from an appropriate trader, either verbally or electronically, prior to entering into a binding transaction Bound by Credit Risk Policies and procedures, as they apply to your business and are responsible for being aware of and understanding such policies and procedures and ensuring that trading activity is in line with those policies Required to read and understand the Trading Supervision Standard Required to demonstrate governance, control and risk management behaviors in alignment with TD policies and practices Education & Experience: Undergraduate degree in Business (Accounting or Finance) or Mathematics/Economics. Series 7 and 63 7-10 years related experience Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel: Occasional International Travel: Never Performing sedentary work: Continuous Performing multiple tasks: Continuous Operating standard office equipment: Continuous Responding quickly to sounds: Occasional Sitting: Continuous Standing: Occasional Walking: Occasional Moving safely in confined spaces: Occasional Lifting/Carrying (under 25 lbs.): Occasional Lifting/Carrying (over 25 lbs.): Never Squatting: Occasional Bending: Occasional Kneeling: Never Crawling: Never Climbing: Never Reaching overhead: Never Reaching forward: Occasional Pushing: Never Pulling: Never Twisting: Never Concentrating for long periods of time: Continuous Applying common sense to deal with problems involving standardized situations: Continuous Reading, writing and comprehending instructions: Continuous Adding, subtracting, multiplying and dividing: Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Lead governance and control functions by developing risk strategies, managing processes and controls, and providing expert guidance across business units. | Requires 7+ years experience, advanced business understanding of risk and control functions, and ability to lead complex cross-functional projects. | Lieu De Travail Markham, Ontario, Canada Horaire 37.5 Secteur D’activité Gouvernance et Contrôles Détails De La Rémunération $96,900 - $136,800 CAD Ce poste est admissible à une prime de rémunération variable discrétionnaire qui tient compte du rendement de l’entreprise et du rendement individuel. La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste. Key Accountabilities Description du poste : CUSTOMER • Contribute to the strategic direction of the business governance and control function and play a key role in the development and implementation of risk strategies in support of the overall business strategy • Develop and document a comprehensive inventory of processes and controls with clearly defined owners and roles and responsibilities for each process and control • Participate in the intake of applicable regulation, assessment of impact to the business line, and the comprehensive mapping of associated controls to rules and regulations. • Review end-to-end processes and controls and “connect the dots” across issues and control deficiencies across various BUs in order to increase standardization of solutions, processes and controls • Lead the integrated execution of policies / procedures / changes across multiple functional areas • Provide direction to complex, wide ranging enterprise or cross-function / business projects as a SME, identify risk / provide guidance for complex situations and participate in designing, testing, and implementation of solutions • Act as lead for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management in the governance and control space SHAREHOLDER • Ensure programs / policies / practices are well managed, meets business needs / priorities, and complies with internal / external requirements • Exercise discretion in managing communication / correspondence, information and all matters of confidentiality • Lead research projects; support the development / delivery of materials and presentations to management or broader audience • Conduct analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs, policies, or practices • Adhere to enterprise frameworks or methodologies that relate to activities across businesses and functions • Manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary • Maintain a culture of risk management and control, supported by processes in alignment with risk appetite • Be knowledgeable of and comply with Bank Code of Conduct EMPLOYEE / TEAM • Participate as a member of the team, support a positive work environment and ensure timely communication • Provide leadership as a SME and participate in knowledge transfer within the team / business unit • Keep current on emerging trends / developments and grow knowledge of the business, related tools and techniques • Keep others informed about the status / progress of projects • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. • Contribute to a fair, positive and equitable environment • Act as a brand ambassador for your business area/function and the bank BREADTH & DEPTH • Highly seasoned professional role requiring substantial business knowledge / expertise in a complex field and knowledge of broader related areas • Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations • Ability to work collaboratively and build relationships across teams and functions • Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services • Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists • Leads cross-functional teams or projects with significant resource requirements, risk and / or complexity • Independently manages end-to-end functional programs • Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions • Works autonomously as the lead and guides others within area of expertise • Generally reports to a Senior Manager or above Experience & Education • Undergraduate degree preferred • Advanced business understanding and knowledge of risk and control functions • 7+ years of relevant experience À propos de nous La TD est un chef de file mondial dans le secteur des institutions financières. Elle est la cinquième banque en importance en Amérique du Nord de par son nombre de succursales. Chaque jour, nous nous efforçons de rendre chaque interaction, chaque produit et chaque expérience remarquablement humaine et agréablement simple à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent à profit leurs compétences, leur talent et leur créativité pour approfondir les relations, assurer une exécution rigoureuse et rendre l’expérience bancaire plus simple et plus rapide. La TD est une entreprise profondément engagée à être une leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle. Ensemble, nous réimaginons l’expérience bancaire et ses possibilités pour notre clientèle, nos collègues et nos collectivités. Notre programme de rémunération globale Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus Renseignements Supplémentaires Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel. Perfectionnement des collègues Un cheminement professionnel précis vous intéresse ou bien vous cherchez à perfectionner certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Si vous avez à cœur d’aider vos clients et de nouer des relations solides et durables, la TD offre divers parcours de carrière où vous pouvez accroître votre expertise et avoir une incidence significative. Nous sommes déterminés à appuyer votre réussite et à favoriser un milieu de travail respectueux où la diversité des points de vue est valorisée, où chacun a les mêmes occasions de progresser et où vous pouvez vous réaliser pleinement et atteindre vos objectifs de carrière. À la TD, nous attirons et perfectionnons les meilleurs talents. Formation et intégration Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation. Processus d’entrevue Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision. Mesures d’adaptation L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue. Nous avons hâte d’avoir de vos nouvelles! Exigences Linguistiques (Québec Seulement) Sans Objet

Manage and enhance financial controls and compliance across financial reporting and operations. | Requires 7+ years experience in financial controls or internal audit with strong SOX and regulatory knowledge, preferably CPA certified. | Work Location: Charlotte, North Carolina, United States of America Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Finance Job Description: The Finance Manager provides a range of strategic Finance advice, analysis and support for key business areas/portfolios as assigned. Proactively manages senior relationships in order to provide seasoned and deep business insights, decision support and guidance and works closely with various stakeholders and team members as required. The Financial Controls team is a newly established function within the AMCB Finance division, designed to strengthen AMCB's governance and control environment over financial reporting and operational processes. It aims to do so by building a Finance 1B function to Bank Standards and increasing collaboration, communication and support to 1A. Its primary objective is to proactively manage, monitor, and enhance the effectiveness of financial controls, ensuring accuracy, compliance, and risk mitigation across the bank's financial reporting and operations. Depth & Scope: • Scope of role may have pan-business impact and focus is on comprehensive reviews, specialized analysis, audits and/or initiatives with a yearly time span • Accountable for conducting financial analysis/research, reviews and/or audits to support functional goals/objectives • May act as interface with Finance partners/leaders and external parties • Serves as a source of advice to senior management in field of specialty; may lead team(s) of related specialists/experts • Undertakes and completes a variety of complex projects and initiatives requiring seasoned business partner specialist knowledge and/or the integration of cross functional processes within own area of expertise • Work is guided by policies and industry standards/methods • Requires innovative thinking to develop new solutions • Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders • Works autonomously as the lead and guides others within area of expertise Education & Experience: • Undergraduate degree • 7+ years of relevant experience • Accounting or financial designation preferred Preferred: • Progressive experience in financial controls, internal audit, within a large, complex organization - ideally within the financial services or banking sector. • Deep knowledge and experience of key processes and internal controls over financial reporting • Strong working knowledge of SOX 404, internal control frameworks (COSO), FDICIA regulatory requirements • Experience designing, implementing, and evaluating operating effectiveness of internal controls • Excellent stakeholder management skills - able to influence and collaborate with process owners, auditors and senior leadership. • Provides training, guidance, and support to process/control owners on SOX requirements and best practices. • Drives continuous improvement in the bank's ICFR control environment through assessments and remediation tracking. • CPA highly preferred Customer Accountabilities: • Works closely with business partners to gain deep understanding of the business and relevant objectives in order to contribute to the strategic direction of respective business and/or the enterprise • Formulates relevant and meaningful data analysis through comprehensive data visualization tools, profiling tools, segmentation, as well as leveraging advanced modeling and analytics • Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs • Effectively communicates relevant/meaningful recommendations on a range of finance management issues or related operational processes to all levels within the organization • Acts as a subject matter expert for LOB Finance area supported and provides guidance/advice and recommendations to support dealings with internal/external partners • Identifies and develops key business performance measures or metrics for own area and ensures benchmark/best practice information is shared with appropriate parties • Works to maximize shareholder value by developing key strategies/tactics for own unit and by conducting business and/or financial analysis to support key business decisions and the achievement of business partner or department objectives • Leverages advanced data and analytics where possible to ensure business leaders are provided with comprehensive information to enable strategic decision support • Develops and/or assesses significant business cases/new initiatives applying expertise and ensuring criteria for own area are met (e.g., taxation, accounting practices, forecasted rates of return, evaluate outcomes, test assumptions, interface with others for appropriate input, identify benchmarks) • Proactively partners and supports the business to develop business, financial, operational, or organizational strategy for the organization • Ensures alignment between business segment and enterprise goals/thresholds • Provides strategic insights and proposes solutions for the organizations they support that deliver superior risk adjusted profitability • Creates "story-telling" presentations on business performance (competitive analysis, etc.) • Acts as a catalyst in driving forward initiatives critical to delivering strategy • Develops and implements growth strategies • Partners with the business to develop financial plans and forecasts • Applies management-level focus Shareholder Accountabilities: • Acts as a respectful "challenger" to provide alternative points of view • Leads the development/implementation of new financial models, operating service standards, methodologies, frameworks and paradigms to support on-going reporting, audit and/or analysis functions for own area • Synthesizes complex and vast amount of information and translates into actionable insights and strategy • Monitors and analyzes financial performance, acting as custodians of cost • Adheres to enterprise frameworks or methodologies that relate to activities for our business area • Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality and privacy; escalates issues where appropriate • Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) • Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations • Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience • Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices • Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist • Identifies/recommends/supports the implementation of actions/remediation plans to address performance/risk/governance issues • Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts • Maintains a culture of risk based management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest • Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business unit • Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques • Participates in personal performance management and development activities, including cross training within own team • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices • Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships • Contributes to a fair, positive and equitable environment that supports a diverse workforce • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel - Occasional • International Travel - Never • Performing sedentary work - Continuous • Performing multiple tasks - Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds - Occasional • Sitting - Continuous • Standing - Occasional • Walking - Occasional • Moving safely in confined spaces - Occasional • Lifting/Carrying (under 25 lbs.) - Occasional • Lifting/Carrying (over 25 lbs.) - Never • Squatting - Occasional • Bending - Occasional • Kneeling - Never • Crawling - Never • Climbing - Never • Reaching overhead - Never • Reaching forward - Occasional • Pushing - Never • Pulling - Never • Twisting - Never • Concentrating for long periods of time - Continuous • Applying common sense to deal with problems involving standardized situations - Continuous • Reading, writing and comprehending instructions - Continuous • Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. ...

Lead a team to conduct financial crime investigations and improve risk management processes. | Bachelor's degree with 5+ years professional experience and strong technical aptitude in financial crime risk or compliance. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: The Manager, Financial Crime Risk Investigations manages/leads a team of specialized professionals in the analysis and/or the investigation process for a specific area and assigns and monitors caseloads to ensure potential regulatory risks and losses to the bank are minimized. This role leads a centralized operations and services team that enables the effective execution of investigations across the U.S. Financial Crime Risk Management (FCRM) Investigations organization. The position is responsible for overseeing core investigation support services, ensuring consistency, timeliness, and quality across intake, case set‑up, information gathering, and system‑based activities. In addition to managing day‑to‑day service delivery, the role plays a critical part in enhancing investigative programs by identifying efficiency opportunities, supporting process improvements, and partnering with stakeholders to strengthen controls, workflows, and investigator experience. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Expert level professional role requiring in-depth knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas Integrates the broader organizational context into advice and solutions within own area Understands the industry, competition and the factors that differentiate the organization Applies best practices to implement process, product or service improvements Acts as a subject matter expert within their own area of specialty or a resource for others Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs Contributes to setting standards within area of expertise Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders Uses advanced methods to contribute to new solutions and recommends standards against which others will operate Impacts a range of functional programs and operations across own and related teams Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels Education & Experience: Undergraduate degree or equivalent work experience 5+ years of experience Preferred Qualifications: 2-3 years dedicated experience or FCRM or Compliance based role 1+ year working in a role that involved analysis of information and processes Strong technical aptitude, familiarity with Microsoft suite and ability to learn new systems Customer Accountabilities: Leads a team of professionals and supervisors to achieve business/operational objectives, maintains effective day-to-day operations and deliver quality service and transaction processing consistent with business objectives Provides guidance and direction to team members within own area of specialization and focus Reviews and assesses incoming files and allocates to appropriate Investigators/Investigative Specialists Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist Conducts investigations in the capacity of a working lead where cases have been specifically assigned ensuring proper analysis and investigation standards are followed Prepares applicable documents based on criminal and/or non-criminal proceedings Collaborates with counterparts from other institutions and/or external organizations (e.g., public sector, government, law enforcement) to gather intelligence information where necessary Ensures investigations are professionally conducted and completed in a timely manner Identifies and communicates procedural weaknesses to businesses and ensures processes for remediation are in place such as following up for corrective action where applicable Maintains strong awareness of emerging trends and investigative techniques for own area of specialty Represents the department on internal projects/committees for own specialized area as necessary Shareholder Accountabilities: Contributes to the development of the business plan, operationalizes the plan and delivers on assigned service/functionality Works with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scale Monitors and communicates effectiveness of strategies, programs, and practices related to own area of accountability Ensures programs, policies and practices continue to meet business needs, complies with internal and external requirements, and aligns with business priorities Proactively identifies key business opportunities, research and recommends enhancements/modifications, develops strategies to achieve recommendations Coordinates activities with partners across the organization, may include HR, Technology, Finance, Risk Management Ensures team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct Ensures appropriate reporting and escalation of issues based on risk profile Leads relationships with business lines/corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Responsible for management of a team providing both leadership and guidance Sets targets and objectives for the team, and delivers results Develops a team of professionals in all aspects of related competencies and acts as resource and mentor to others Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner Manages employees in compliance with all human resources policies, procedures and guidelines of conduct Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Conduct end-to-end investigations of money laundering and terrorist financing in securities, recommend account actions, and mentor team members. | Bachelor's degree with 3+ years in broker-dealer or securities investigation and knowledge of FINRA and SEC regulations. | Work Location: Greenville, South Carolina, United States of America Hours: 40 Pay Details: $29.75 - $47.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: The Financial Crime Risk Investigator II conducts investigations of moderate complexity for both internal and external cases. Recommends for demarket and/or freezing accounts by the appropriate investigative unit. Conducts adjudications of moderate complexity. May provide QA/review and mentorship of a team. Applies reasonable grounds to suspect money laundering and terrorist financing. The Financial Crime Risk Investigator II (US) plays a critical role in safeguarding the organization's financial integrity by conducting thorough end-to-end investigations within Securities. This position is responsible for managing diverse internal and external investigations, utilizing expertise to establish reasonable grounds for suspecting money laundering and terrorist financing. The Investigator's work directly contributes to mitigating financial crime risks and disrupting illicit activities, ensuring compliance, and protecting the organization's reputation. The Financial Crime Risk Investigator II (US) conducts end-to-end investigations of various higher complexity and sensitivity through analysis of evidence gathered for both internal and external investigations. Includes authority in applying reasonable grounds to suspect money laundering/terrorist financing, mitigating, and disrupting financial crime (recommending for demarket and/or freezing accounts by the appropriate investigative unit). Depth & Scope: Experienced working professional role providing services, advisory or processes/program support Requires experienced, conceptual, and practical knowledge within respective area and knowledge of broader related areas Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area Leads projects or work streams within broader projects with moderate risk and may be accountable for ongoing activities, processes, and functional programs Works within broad guidelines/policies and independently performs tasks from end to end Work performed under minimal management guidance and supervision Education & Experience: Undergraduate degree or equivalent work experience 3+ years experience Preferred Skills: 3+ years' experience in a Broker-Dealer and/or Securities related investigations role Thorough understanding of Securities products such as Fixed Income, Foreign Exchange, Prime Brokerage, Equities, Low Priced Securities, etc. Knowledge of market abuse typologies such as insider trading, market manipulation, front running, and layering/spoofing Knowledge of financial industry products, policies, and procedures that involve Institutional Clients, Broker-Dealers, and Securities related Investigations Understanding of regulatory requirements including FINRA, SEC, and applicable AML/BSA regulations Ability to manage multiple investigations simultaneously while meeting deadlines in a fast-paced environment Strong critical thinking and problem-solving skills with attention to detail Experience reviewing trading activity, transaction patterns, and customer behavior to identify potential misconduct or suspicious activity Ability to analyze large data sets and document investigative findings in a clear, concise, and defensible manner Strong written and verbal communication skills, including the ability to prepare detailed investigative reports and present findings to management Experience working with surveillance systems, case management tools, and investigative platforms Customer Accountabilities: Conducts investigative analysis by collecting, assessing, and collating case file information for AML, Sanctions/ABAC & Financial Crime investigations Conducts data analysis, manipulation and interpretation looking for patterns and anomalies Initiates investigations and/or responds to emerging AML and Sanctions/ABAC risks Assists with reviewing and investigating court orders (subpoenas) related to criminal actions Assists and coordinates investigations with various law enforcement agencies as delegated Prepares and delivers AML, Sanctions/ABAC & Financial Crime and/or fraud detection/loss prevention training or updates to Bank Employees or other agencies as assigned Shareholder Accountabilities: Leads workstreams by acting as a project lead for medium scale projects/initiatives in accordance with project management methodologies Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary Maintains appropriate project records, databases, and information; reports to management and others on project status and updates Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist Acquires and applies expertise in the discipline, provides guidance, assistance, and direction to Analysts, Investigators and others Identifies, recommends, and effectively executes standard practices applicable to the discipline Adheres to internal policies/procedures and applicable regulatory guidelines Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate. Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand champion for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Provide analytical and research support for financial crime risk management programs including enhanced due diligence and regulatory compliance coordination. | Bachelor's degree with at least 3 years relevant experience and strong knowledge of AML, KYC, and EDD processes. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $29.75 - $47.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: The Financial Crime Risk Analyst II role provides a range of analytical, research and assessment support to the development of and enhancements to the enterprises FCRM programs and processes. This role may interact with key stakeholders and third-party service providers to deliver AML/ATF/Sanctions/ABAC programs that satisfy regulatory requirements. Additionally, this role assists in reviewing higher risk customer or transactional information. The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ongoing oversight of an effective KYC Program for TD Bank US Holdings. The KYC Program Team is tasked with setting consistent requirements for the bank to reasonably 'know its customers' and evaluate the risks associated with a customer relationship throughout the customer lifecycle. The primary responsibility of the KYC High Risk Reviews team is to execute enhanced due diligence (EDD) reviews for high-risk customers at the bank. The team is responsible for managing procedures and escalations related to high-risk customers, including analysis of customer behavior and activity of concern, in compliance with KYC policy and regulatory requirements. The team engages with the 1st line of defense on the outcomes of EDD reviews, management of issues, and guidance related to high-risk customer types and associated activity. Depth & Scope: Experienced professional role providing specialized guidance/assistance/support to functions/FCRM teams Independently performs activities from end-to-end Requires advanced understanding of a range of product and services, processes, procedures, systems and concepts within their own area of specialty and integration points with related areas Manages ambiguity, and applies judgement to identify, troubleshoot and resolve ongoing business and operational issues Interprets and administers policies, adopts and implements business process improvements Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus Education & Experience: Undergraduate degree or equivalent work experience 3+ years experience Preferred Qualifications: ACAMS preferred Strong knowledge of AML KYC and Enhanced Due Diligence (EDD) processes and regulations Strong written and verbal communication skills Customer Accountabilities: Provides FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner Co-ordinates requests to and from, business (FCRM) partners Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders Recommends responses to enterprise FCRM Program questions and immediately escalates any sensitive issues according to departmental procedures Analyzes data and draws conclusions to meet program health reporting requirements Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify FCRM- related gaps, issues and enhancements Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate Coordinates tracking and reporting of FCRM function initiatives and programs Shareholder Accountabilities: Prioritizes and manages own workload to meet SLA requirements for service and productivity Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary Acquires and applies expertise in the FCRM discipline, provides guidance, assistance and direction to other FCRM partners Identifies, recommends and effectively executes standard practices applicable to the FCRM discipline Keeps abreast of emerging issues, trends, and evolving regulatory requirements Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Adheres to internal policies / procedures and applicable regulatory guidelines Coordinates with other FCRM partners and compliance partners to ensure consistence in the application of FCRM Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand champion for your function and the bank, both internally and/or externally Grows knowledge of the business, related tools and techniques Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Underwrite and manage commercial real estate exposures through financial and risk analysis. | Bachelor's degree with 3+ years credit and financial analysis experience, strong analytical and spreadsheet skills. | Work Location: New York, New York, United States of America Hours: 40 Pay Details: $40.19 - $60.28 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Credit Management Job Description: Department Overview: The Credit Analyst III – CRE supports TD Bank’s Institutional Commercial Real Estate group by underwriting and portfolio managing large commercial real estate exposures, including income-producing mortgages and construction loans. The role partners closely with Relationship Managers, Senior Underwriters, and Credit Specialists to support the lending and credit approval process through detailed financial, cash flow, collateral, and risk analysis. Working independently with guidance from senior credit staff, the analyst reports to a Market Credit Manager and plays a key role within the Credit Management vertical, supporting CRE portfolios across the greater New York region. The above details are specific to the role which is outlined in the general description below. The Credit Analyst III is responsible for conducting in-depth industry and financial analysis of existing and potential borrowers. This job works cooperatively to support the Lending and Credit functions of the Bank. Depth & Scope: Responsible for complex loans/industries/Customers Works independently Strong understanding of loan risk factors May train/mentor/coach junior analysts Researches industry specific information from outside sources, which may include conversation with Borrowers, industry publications, area libraries, references from other banks, credit agencies, as well as accessing information through the Internet Participates in Customer meetings and make direct inquiry for specific Customer information based on prior research, experience and knowledge (may require travel at times) Integral part of loan origination process; Responsible for performing underwriting analysis of Borrower's character, credit worthiness and financial condition Supports the lending function by providing analytical support Prepares insightful and timely approval memorandums for presentation to appropriate lending and credit authorities Thoroughly analyzes financial statements, management profiles, business and product cycles, cash flow ability, collateral, agings, etc. of future and existing Customers to identify trends, measure performance, assess financial strength and develop an assessment of credit risk Prepares complete written analysis with appropriate recommendations for approval, denial and alternative structure when necessary Maintains credit files, monitors data such as updated financial statements and prepares updated analysis memos Monitors compliance with regulatory requirements Provides written analysis that identifies any deviations from the Company Commercial Loan Policy and becomes familiar with alternative structures in order to reduce credit risk Achieves operational performance standards in quality and timeliness Education & Experience: 4 year degree or equivalent experience 3+ years related experience required Demonstrates knowledge of credit and financial analysis techniques Strong understanding of loan risk factors Demonstrates ability to independently gather, consolidate, analyze and summarize data to provide well-considered recommendations for all levels of commercial credit relationships Proven ability to identify and quantify subtle business risks and the ability to identify key drivers of risk and focus discussions accordingly Effective time management skills Excellent written and oral communication skills Well developed research and analytical skills Exhibits self-confidence at all levels of conversation with the ability to defend analytical decisions Developed PC skills including demonstrated proficiency and capability in word processing and spreadsheet software Demonstrated ability to maintain the confidentiality of credit and Customer information Excellent interpersonal skills and a team orientation Ability to coach, train and lead junior staff in credit and financial analysis techniques Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Lead a team to implement automated monitoring systems for risk management and regulatory compliance while optimizing workflows and managing multiple processes. | Bachelor's degree with 5+ years bank operations experience and proficiency in Microsoft Suite plus Lean, Six Sigma, or AOM methodologies. | Work Location: Cherry Hill, New Jersey, United States of America Hours: 40 Pay Details: 72,280 - 108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: The Business Process Manager I Looking for candidates with a strong depth of knowledge and experience in risk management, regulatory compliance, and process efficiencies to enhance the capabilities of our exception monitoring team. The focus will be on implementing automated monitoring systems to detect and flag items that fall outside predefined thresholds, ensuring timely identification of potential risks and regulatory concerns. This role requires expertise in designing and maintaining flagging systems to prioritize high-risk items for further investigation while aligning processes with evolving regulatory requirements. Additionally, candidates should have experience optimizing workflows through automation to improve efficiency and reduce manual oversight. The ideal candidate will possess the ability to leverage data analytics tools, interpret flagged trends, and provide actionable insights that drive compliance and risk mitigation strategies. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required. Leads a team of professionals and may be accountable for leading projects within a business area Ensures communication, implementation and/or training plans that are identified and detailed in order to implement projects and/or business initiatives Responsible for 25 processes of medium complexity Understands and contributes to the achievement of business strategy, goals and objectives Identifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business Gathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc. Serves as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes Prioritizes and manages his/her own workload, and possibly the workload of others, in order to deliver quality results and meets pre-determined timelines Represents the business and provides coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processes Uses project management software / tools and applicable templates to prepare documentation, tracks, monitors and reports information, and maintains database(s) as applicable Ensures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.) Identifies, take ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriate Participates as a member of the team in executing assigned deliverables within specified parameters Keeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities Supports the project team and the business by continuously developing knowledge in own area Education & Experience: Bachelors degree 5+ years bank operations experience Strong PC skills including but not limited to Microsoft Suite software Aptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertise Expert level requiring advanced business knowledge Ability to consult on the largest and most complex projects Skilled in research, analysis, problem solving, metrics and reporting Ability to identify process gaps and weaknesses Strong interpersonal and influence skills to enable change without direct control Ability to prepare and present findings and recommendations in a methodical manner Skilled in time management and driving tasks to completion Strong verbal and written communication skills Demonstrated leadership skills Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel: Occasional International Travel: Never Performing sedentary work: Continuous Performing multiple tasks: Continuous Operating standard office equipment: Continuous Responding quickly to sounds: Occasional Sitting: Continuous Standing: Occasional Walking: Occasional Moving safely in confined spaces: Occasional Lifting/Carrying (under 25 lbs.): Occasional Lifting/Carrying (over 25 lbs.): Never Squatting: Occasional Bending: Occasional Kneeling: Never Crawling: Never Climbing: Never Reaching overhead: Never Reaching forward: Occasional Pushing: Never Pulling: Never Twisting: Never Concentrating for long periods of time: Continuous Reading, writing and comprehending instructions: Continuous Adding, subtracting, multiplying and dividing: Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBOther Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

The Sr Business Mgmt Analyst provides specialized business management guidance and support for a functional area and implements policies/processes to meet business management objectives. This role involves complex reporting, analysis, and assessments at the functional or enterprise level. | An undergraduate degree and 5+ years of relevant experience are required for this position. Preferred qualifications include strong communication skills, Microsoft Office proficiency, and effective time management. | Work Location: Greenville, South Carolina, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: The Sr Business Mgmt Analyst provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level. Depth & Scope: Works independently as the senior analyst /subject matter expert and may coach and educate others Considered a subject matter expert within a given area Oversees and/or independently performs tasks from end to end Focus on short to medium -term issues (e.g. monthly-quarterly) Additional Information: Onboarding/Offboarding coordinator for Loan Review Facilitating the revision process and adherence to target completion dates Procedures packaging: TOC, cover page and sections, packaging into one document Adding communications to Connections/TD Central page and distributing email to Loan Review Division on Friday mornings Adding new templates to SharePoint, archiving old versions, creating & distributing email to LR Division Repository maps review and updates Point-of-contact for real estate items Scheduling, agendas, facilitation, etc. Employee Appreciation Week activities Change Control Lead Enterprise Data Lifecycle Management Ambassador and Award Database management Education & Experience: Undergraduate degree 5 + years relevant experience Preferred Qualifications: Strong written and verbal communication skills Microsoft Office skills Effective time management skills Attention to detail Organizational awareness (understanding of both formal and informal processes of the company, the culture, and how roles and responsibilities impact others) Flexibility (able to switch focus or priority) Ability to work in a team and as an individual contributor Creativity (employee engagement, communications) Can-do attitude Problem solving skills Customer Accountabilities: Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management Leads on the implementation of initiatives in support of the overall business/function strategy Manages a set of business management work activities requiring coordination across multiple areas Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities Shareholder Accountabilities: May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level Develops and delivers presentations/communications to management or broader audience Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness Employee/Team Accountabilitites: Continuously enhances knowledge/expertise in own area Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques Prioritizes and manages own workload to deliver quality results and meets assigned timelines Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Establishes effective relationships across multiple business and technology partners, program and project managers Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Lead and deliver complex projects within credit card space, managing project lifecycle, teams, budgets, risks, and stakeholder relationships with executive sponsorship. | 10+ years experience, PMP certification, strong leadership and communication skills, experience managing multiple projects and teams, financial management, and ability to handle regulatory oversight. | Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $110,760 - $178,880 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: Department Overview: The Senior Project Manager will be a seasoned partner handling all phases of project delivery within the credit card space. Experience with credit cards would be ideal Experience managing a POD would be extremely helpful The Senior Project Manager (EPMO) plans, manages and delivers distinct projects through all specific phases, in alignment with business and / or enterprise strategies. Provides leadership, direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB). Depth & Scope: Manages projects with a moderate to high level of regulatory oversight Project risk profile ranges from moderately high to high Executive level sponsorship or support aligned to the Project Typically leads the delivery of Tier 2 and / or Tier 3 projects with a moderately high to high complexity profile May lead the delivery of Tier 1 projects May indirectly manage cross-LoB Project team consisting of Business Analysts, Business SMEs and Technology Resources where applicable to the project May manage a number of projects at any given time, and time horizon of projects generally range from medium to long term Education & Experience: Undergraduate Degree Project Management Certification required 10+ years relevant experience Comprehensive knowledge of the practices, procedures and principles of project management Exposure to financial management with respect to tracking, forecasting and managing project budgets. Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills Strong facilitation skills Commitment to team skills development and ability to attract top talent Team player with ability to build and maintain strong working relationships with internal and external partners Ability to create and foster a cohesive team, and promote a positive work environment for all employees. Ability to think strategically and possess strong business acumen Proven ability to stay focused under pressure, demonstrating resilience in challenging situations Experienced change agent, able to guide cross-functional teams through complex change from concept to execution Comfortable with ambiguity and ability to cope with rapid change Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Resolve escalated customer complaints and disputes with minimal supervision, provide guidance and support to business lines, and contribute to customer experience improvements. | Undergraduate degree preferred, 4+ years relevant experience in complaint management or banking, strong communication, analytical skills, and ability to handle confidential information. | Work Location: Mount Laurel, New Jersey, United States of America Hours 40 Pay Details 52,000 - 77,480 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business Sales & Customer Distribution Support Job Description The Customer Advocacy & Insights Customer Experience Officer II acts as an independent, impartial dispute resolution source accountable for providing confidential, neutral assistance on customer/employee concerns escalated through the customer care channel/directly through the complainant. This role provides advice, guidance and support in resolving problems at second point of customer contact and takes ownership of the issue at hand and oversees customer resolution ensuring Legendary Customer experiences are provided through a combination of expertise and documented principles and practices. This role resolves higher level exceptions and non-standard issues escalated to where a higher level interpretation of more complex policies is warranted. Monday - Friday 8:30 - 5:00 with 30min lunch OR 8:00 - 5:00 with 1 hr. lunch WITH rotating weekends. Depth & Scope • Experienced working professional role with a focus on providing complex customer complaint management and/or advisory support within their own area of specialty • Requires an in-depth understanding of products/services and key competitors • Understands the business/ function and technical principles that underpin the design and delivery of the products and services provided • Possesses a solid understanding of LOBs, competitive landscape and economic/market issues • May serve as a product or customer segment knowledge resource • Solves moderately complex problems by taking a new perspective on existing product and service solutions • Exercises judgement in planning and developing customized problem management processes; focuses on customizing advice and solutions area • Leads projects or work streams within broader projects with moderate risk and may be accountable for managing ongoing activities, processes and functional programs • Puts solutions in context when presenting complex alternatives and framing advice • Works performed under minimal management guidance and supervision • Resolves Executive level and Chairman's escalated complaints and disputes • Provides advice, guidance and support, including recommendations with respect to recovery from Markets, and Business Lines • Contributes to Legendary Customer Experience by reporting on and supporting the delivery of Chairman's Center initiatives and programs • Investigates and make recommendations on resolution of unique customer instances and presents findings to management and business line leaders • Prepares written acknowledgements and responses to Customer concerns • Maintains up to date contact information for Business Line Subject Matter Experts • Accurately tracks all correspondence, Customer contact and problem resolution in Complaint Tracking System • Resolves Chairman's and escalated complaints and disputes • Responds to all Customer complaints in a professional, courteous and efficient manner • Performs to strict internal Service Level Agreements • Develops and maintains strong collaborative relationships with Senior Business Line Leaders, Business Lines, Partners and Peers • Acts as liaison between Customers and Business Lines, when appropriate • Utilizes and follows Compliance/Risk control programs • Ensures necessary due diligence is taken to support accuracy of all Customer transactions Education & Experience • Undergraduate degree preferred • 4+ years relevant experience • Solid knowledge of complaint management, consulting principles, lines of businesses supported, banking industry, and product/customer markets • Knowledge of current and emerging competitor and market trends • Knowledge of risk management environment, standards, regulations and mitigation • Knowledge of project/program support, planning, implementation and impacts • Ability to exercise sound judgement in making decisions • Ability to communicate effectively in both oral and written form • Ability to work collaboratively and build relationships • Skilled in using analytical software tools, data analysis methods and reporting techniques • Skilled in using computer applications including MS Office • Ability to analyze, organize and prioritize work while meeting multiple deadlines • Ability to work successfully as a member of a team and independently • Ability to handle confidential information with discretion Customer Accountabilities • Ensures that timely, customer focused complaint resolutions are achieved for a wide variety of customer concerns that have been escalated through various channels • Liaises with internal and external partners and other areas of the Bank to ensure smooth, seamless resolution of complex customer problems • Creates and maintains process documentation, robust reporting and streamlined business expectations for each business partner • Participates in development of the evolution of customer complaint strategy for the business • Recommends and produces best in class complaint handling processes and procedures that increase efficiency • Leads and executes claims service and employee experience initiatives within business segment • Provides guidance and caching to customer issue resolution areas and to business leaders with an aim to influence and enhance customer-centric capabilities • Acts as customer champion, provides frontline feedback to customer strategy and process improvement functions to identify client pain points and opportunities for improvement • Actively listens to customer concerns and assists with identifying options to help resolve the issue Shareholder Accountabilities • Develops/implements strategies to minimize/resolve customer issues/complaints, minimize business loss, enable growth • Plans and executes customer experience and resolution activities, reviews and communicates results, and adjusts tactics accordingly • Contributes to business objectives for Operational Excellence • Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary • Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations • Ensures respective programs/policies/practices are well maintained, meets business needs, complies with internal and external requirements, and aligns with business priorities • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate • Identifies, suggests and actively participates in process improvement opportunities • Actively manages relationships within and across various business lines/corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements • Ensures necessary due diligence to support the accuracy of all customer transactions/activities • Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) • Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite • Assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct Employee/Team Accountabilities • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest • Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business unit • Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques • Participates in personal performance management and development activities, including cross training within own team • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices • Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships • Contributes to a fair, positive and equitable environment that supports a diverse workforce • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% • Domestic Travel – Occasional • International Travel – Never • Performing sedentary work – Continuous • Performing multiple tasks – Continuous • Operating standard office equipment - Continuous • Responding quickly to sounds – Occasional • Sitting – Continuous • Standing – Occasional • Walking – Occasional • Moving safely in confined spaces – Occasional • Lifting/Carrying (under 25 lbs.) – Occasional • Lifting/Carrying (over 25 lbs.) – Never • Squatting – Occasional • Bending – Occasional • Kneeling – Never • Crawling – Never • Climbing – Never • Reaching overhead – Never • Reaching forward – Occasional • Pushing – Never • Pulling – Never • Twisting – Never • Concentrating for long periods of time – Continuous • Applying common sense to deal with problems involving standardized situations – Continuous • Reading, writing and comprehending instructions – Continuous • Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.