Taylor Morrison

Participate in training, learn about products and sales techniques, and develop customer relationships in a sales environment. | Active real estate license, proficiency in Microsoft Office, strong communication, organizational, and problem-solving skills. | Job Description Summary We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you. • * Ideal candidates will live within a reasonable commute of Shelby, NC** Job Details We trust that as a Community Sales Manager in Training (CSMT) you will: • Participate in training sessions to gain knowledge about: • Our homes and communities • How to use finance as a sales tool • Sales purchase agreement • Using the CRM as a prospecting tool • Community management • Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. • Complete assigned reading materials, online courses, and other training activities to enhance sales skills. • Learn about our Product and Feature: • Learn about the features and benefits of our homes and communities. • Understand how our offerings fulfill customer needs and solve their pain points. • Demonstrate proficiency in articulating product/service value propositions to potential customers. • Learn/Master Sales Techniques: • Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals. • Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions. • Develop negotiation skills to secure favorable outcomes for both the customer and the company. • Customer Relationship Management: • Understand the importance of building and maintaining strong relationships with customers. • Learn how to effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner. • Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts. • Performance Evaluation: • Participate in regular performance evaluations and feedback sessions with mentors or supervisors. • Set goals for personal development and track progress towards achieving them. • Demonstrate continuous improvement and a proactive approach to learning and skill enhancement. • You are willing to perform other duties as assigned • * Ideal candidates will live within a reasonable commute of Shelby, NC** Sound Like You? You might be just who we’re looking for if you have… • Active Real Estate License required (where applicable by state) • Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer) • High level of organizational and documentation skills • Customer service oriented and believe customer is number one priority • Ability to be flexible and prioritize tasks in order to meet deadlines • Excellent verbal and written communication skills • Strong problem-solving skills FLSA Status: Non-Exempt This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. • Report to Division/Corporate Office/Community daily and adhere to schedule • Ability to access, input, and retrieve information from a computer and/or electronic device • Ability to have face to face conversations with customers, co-workers and higher level manager • Ability to sit or stand for long periods of time and move around work environment as needed • Ability to operate a motor vehicle if applicable. • Comply with company policies and procedure. Physical Demands: • Must be able to able to remain in a stationary position up to 50% of the time • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds • Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status #LI-CG1 We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT).At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you.** Ideal candidates will live within a reasonable commute of Shelby, NC**

Manage and develop sales teams, achieve sales goals, and oversee community sales operations. | At least five years of on-site sales experience or related management experience, with strong communication and organizational skills. | Job Description Summary As an Area Sales Manager working for Taylor Morrison you will be leading, developing, and managing our spectacular sales team members, all the while achieving and exceeding sales and closing goals. You are part of the leadership team and have an exciting opportunity to help a person’s dream of owning a home come true. Job Details We trust that as an Area Sales Manager you will: (responsibilities) • To recruit, train and develop sales associates • To manage field sales of assigned communities and achieve assigned communities’ sales goals • To support Sales Associates in achieving sales objectives in a manner that is consistent with good business practices and that adheres to company policies, procedures and core values • Travel to assigned communities within region weekly (occasional weekend work) • Develop, monitor and maintain sales plans for each assigned community, with Vice President Sales and Marketing • Train and coach sales associates in basic selling skills on a continuing basis • Recruit, motivate and evaluate Sales Staff • Assist Sr. Sales Associates and Sales Associates in achieving sales objectives for each community • Prepare sales center staffing schedules • Gather and analyze competitive data for market analysis, with Vice President Sales and Marketing • Review and analyze mystery shops of Sales Staff • Insure current and accurate sales materials are in each community • Monitor follow-up of Sales Staff • Train Sales Staff on current computer system • Participate in weekly sales meetings • Understand how Sales affects, as is affected by, other Departments through consistent interaction with those departments • Maintain and manage customer backlog • Interface with customers when necessary • Engage problem solving skills when necessary • You are willing to perform other duties as assigned What you will need: (competencies, behaviors & attributes) • Business Acumen • Customer Focus • Developing Direct Reports and Others • Drive for Results • Priority Setting • Self-Knowledge About you: • Associate degree in Business or related field or at least five years of on-site sales experience (preferably with a production builder) • Excellent communication skills (verbal and written) • Good organizational habits • Computer literacy • Possesses leadership qualities • Prior management experience is preferred but not required FLSA Status: Exempt Will have responsibilities such as: • Interviewing, selecting, and training employees; • Setting rates of pay and hours of work; • Appraising productivity; handling employee grievances or complaints, or disciplining employees; • Determining work techniques; • Planning the work; • Apportioning work among employees; • Determining the types of equipment to be used in performing work, or materials needed; • Planning budgets for work; • Monitoring work for legal or regulatory compliance; • Providing for safety and security of the workplace Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. • Report to Division/Corporate Office/Community daily and adhere to schedule • Ability to oversee direct reports daily and provide guidance as needed • Ability to access, input, and retrieve information from a computer and/or electronic device • Ability to have face to face conversations with customers, co-workers and higher level manager • Ability to sit or stand for long periods of time and move around work environment as needed • Ability to operate a motor vehicle • Comply with company policies and procedure Physical Demands: • Must be able to able to remain in a stationary position 50% of the time • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds • Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. As an Area Sales Manager working for Taylor Morrison you will be leading, developing, and managing our spectacular sales team members, all the while achieving and exceeding sales and closing goals. You are part of the leadership team and have an exciting opportunity to help a person’s dream of owning a home come true.

Participate in training to learn about homes, communities, and sales processes, shadow experienced managers, and develop sales skills. | Active real estate license, proficiency with Microsoft Office, organizational skills, customer service orientation, and communication skills. | Job Description Summary We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you. Job Details We trust that as a Community Sales Manager in Training (CSMT) you will: • Participate in training sessions to gain knowledge about: • Our homes and communities • How to use finance as a sales tool • Sales purchase agreement • Using the CRM as a prospecting tool • Community management • Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. • Complete assigned reading materials, online courses, and other training activities to enhance sales skills. • Learn about our Product and Feature: • Learn about the features and benefits of our homes and communities. • Understand how our offerings fulfill customer needs and solve their pain points. • Demonstrate proficiency in articulating product/service value propositions to potential customers. • Learn/Master Sales Techniques: • Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals. • Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions. • Develop negotiation skills to secure favorable outcomes for both the customer and the company. • Customer Relationship Management: • Understand the importance of building and maintaining strong relationships with customers. • Learn how to effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner. • Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts. • Performance Evaluation: • Participate in regular performance evaluations and feedback sessions with mentors or supervisors. • Set goals for personal development and track progress towards achieving them. • Demonstrate continuous improvement and a proactive approach to learning and skill enhancement. • You are willing to perform other duties as assigned Sound Like You? You might be just who we’re looking for if you have… • Active Real Estate License required (where applicable by state) • Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer) • High level of organizational and documentation skills • Customer service oriented and believe customer is number one priority • Ability to be flexible and prioritize tasks in order to meet deadlines • Excellent verbal and written communication skills • Strong problem-solving skills FLSA Status: Non-Exempt This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. • Report to Division/Corporate Office/Community daily and adhere to schedule • Ability to access, input, and retrieve information from a computer and/or electronic device • Ability to have face to face conversations with customers, co-workers and higher level manager • Ability to sit or stand for long periods of time and move around work environment as needed • Ability to operate a motor vehicle if applicable. • Comply with company policies and procedure. Physical Demands: • Must be able to able to remain in a stationary position up to 50% of the time • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds • Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT).At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you.

Participate in training programs and develop sales skills to become a Community Sales Manager. | Motivated individual with good communication skills, willing to undergo training, and interested in sales and customer experience. | We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT).At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you.

Manage and convert incoming online and phone leads into sales appointments, maintain customer relationships, and collaborate with sales and marketing teams to maximize lead quality and sales conversion. | Must have an active Real Estate license, at least 3 years of onsite or online selling experience, strong communication skills, proficiency with sales contact management databases, and the ability to work in a non-remote environment. | Job Description Summary The Online Sales Manager will maximize online and website tools to provide our customers with a first-rate experience understanding that the website is where our customers begin their purchasing decision. This role sets the tone for who Taylor Morrison is as a company and provides the first opportunity for our customers to truly experience “Love the Customer”. This is accomplished by representing our company in a professional manner both in speech and written correspondence. The primary focus of this position is work with incoming phone and online leads. The Online Sales Manager will determine the best community for our customer based on lifestyle, needs, and budget and schedule an appointment with the goal of this appointment converting to a sale. The purpose of this role is the extension of the onsite sales team. This role requires a monthly sales commitment as the Online Sales Team provides a service to the division sales teams by delivering qualified online leads to result in a sale. The Online Sales Manager spends time wisely by prioritizing and identifying the lead sources resulting in the highest return on time investment. The Online Sales Manager responds quickly to leads, understanding each minute is critical. The faster we contact a lead the higher chance we have of conversion to an appointment and sale. In prioritizing, the Online Sales Manager will utilize the Online Sales Specialist and/or Online Sales Associate to increase responsiveness and enhance the customer experience. The Online Sales Manager is responsible for providing feedback to division and marketing teams to stay abreast of lead quality and marketing initiatives to increase and enhance lead quality. Job Details What You’ll Do We trust that as an Online Sales Manager you will: Take ownership of all leads generated through incoming calls, new community openings, Taylor Morrison website, company marketing campaigns, social media, MLS, and third-party listing sites (Zillow, BDX, etc.) to ensure an elevated customer experience. Manage all incoming calls leads with a sense of urgency and speed to lead. Meet or exceed monthly sales contribution commitment. Qualify leads utilizing Taylor Morrison’s Heart of the Home Sales Training and Online Sales Scorecard. Determine customers, motivation, timeframe, and ability and document in Salesforce. Provide consistent follow-up to leads with the goal of setting an appointment with a Community Sales Manager (CSM). Schedule onsite appointments, communicate expectations and complete the Online to Onsite handoff. Maintain a comprehensive knowledge of product, community information and available inventory for all communities you serve. Maintain an understanding of Mortgage Lending Basics. Utilize Salesforce to ensure accurate, timely customer information is entered and managed. Follow-up with outbound prospecting with new and existing leads. Build and maintain relationships with Division Sales, Marketing and Leadership Teams. Attend In-Person Sales Rallies, division events and Online Sales Conference(s), biannual travel may be required. Present Online Sales statistics and accomplishments to leadership, marketing, and sales. Maintain and submit weekly/monthly reports. Perform other duties as assigned Sound Like You? Must have active Real Estate license Minimum 3 years onsite and or online selling experience is encouraged Weekday and weekend availability Customer service oriented and personable Proven email, text, video message, and phone communication skills Sales contact management database experience Solid organizational, planning and managing skills An ability to maintain focus while working in an unstructured environment without daily supervision Must have a private workspace free from noise and distraction High Speed Internet with a proper workstation to support required computer equipment Ability to balance multiple tasks and manage time Must be able to learn and follow a proven sales process Persistent and Consistent Proficient in Microsoft Office Applications FLSA Status: Non-Exempt This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Salary Range: $22.72 - $31.23 hour Commission Eligible Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Report to Division/Corporate Office/Community daily and adhere to schedule Ability to access, input, and retrieve information from a computer and/or electronic device Ability to have face to face conversations with customers, co-workers and higher level manager Ability to sit or stand for long periods of time and move around work environment as needed Ability to operate a motor vehicle if applicable. Comply with company policies and procedure. Physical Demands: Must be able to able to remain in a stationary position up to 50% of the time The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds *Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status. Benefits of Working With Taylor Morrison We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include: Competitive Compensation Health Care - Medical/Dental/Vision/Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts Disability Programs Employee & Dependent Life Insurance Vacation & Company Holidays Tuition Reimbursement Employee Home Purchase Rebate Program Home Mortgage Program Employee Assistance Program (EAP) Welcome to the Taylor Morrison, Inc. Career Portal In order to be the best in the industry, you have to surround yourself with the best people. At Taylor Morrison, Inc., we are committed to being the best North American homebuilder as measured by our employees, customers, shareholders, and business partners. Headquartered in Scottsdale, Arizona, Taylor Morrison Home Corporation operates in the U.S. under the Taylor Morrison and Darling Homes brands. Taylor Morrison is a builder and developer of single-family detached and attached homes serving a wide array of customers including first-time, move-up, luxury, and active adult customers. Taylor Morrison divisions operate in Arizona, California, Colorado, Florida, Georgia, Illinois, North Carolina and Texas. Darling Homes serves move-up and luxury homebuyers in Texas. In addition, Taylor Morrison also offers home financing though Taylor Morrison Home Funding, providing professional and knowledgeable home mortgage options. Taylor Morrison, Inc. is always looking for dedicated professionals who share our values. Please use our Career Portal to view current job openings and apply for positions online. Thank you for considering a career with Taylor Morrison, Inc.! For more information about Taylor Morrison please visit www.taylormorrison.com.

Lead and manage the Corporate Customer Care Team, oversee customer communication channels, develop strategic plans for call center operations, perform quality assurance, and collaborate on process improvements. | Requires call center supervisory experience, strong communication and organizational skills, ability to manage multiple tasks, and proficiency with Microsoft Office; high school diploma or GED required. | Summary As a Corporate Customer Operations Supervisor at Taylor Morrison, America’s 5th Largest Homebuilder, you will directly lead and manage the Customer Care Advocates I & II within the Corporate Customer Care Team.. You will collaborate closely with division teams and leaders nationwide to ensure a seamless customer experience, while also partnering with internal stakeholders to design and implement process improvements that drive operational excellence. Immersed in our “Love the Customer” culture, you will play a key role in evolving and championing this philosophy. The Corporate Customer Operations Supervisor will report to the National Customer Operations Senior Manager and will partner to create process enhancements and business improvements. This position will perform routine Quality Assurance evaluations and provide visibility and coaching to the team. In addition, maintain and update standard operating procedures, training materials, and processes. This individual will be responsible for programs, processes, metrics, and tools utilized by the Customer Care team leveraging best practices and collaboration across our Taylor Morrison departments and Divisions. You must be able to remain professional, empathetic, and adhere to all company guidelines during every interaction. Job Details We trust that as a Customer Operations Supervisor Lead you will: (responsibilities) • Lead and mentor the Corporate Customer Care Team, ensuring consistent, high-quality support across all customer communication channels—including inbound and outbound calls, emails, live chat, web inquiries, and social media—while fostering a culture of service excellence and responsiveness. • Develop and execute strategic plans for call center operations, aligning with organizational goals and customer experience standards. • Partner with cross-functional teams to map and enhance the end-to-end customer journey, identifying pain points and opportunities for improvement. • Manage all standard operating procedures and training materials for the Customer Care Operations Handbook • Perform routine Call Quality Evaluations to ensure the Customer Advocates are adhering to quality assurance and compliance guidelines • Provide coaching and training on customer service excellence, process, and tools utilized by the Customer Care team • Facilitates training, mentoring, and development for the Customer Support Advocates • Collaborating with IT to set up new systems and equipment for Customer Care team • Spearhead the integration and optimization of customer care technologies, including CRM platforms, telephony systems, and reporting tools. • Manage communication channels, including mailboxes for sales inquiries and external contacts, ensuring timely assignment and follow-up. • Update shift time clock ins or clock outs for Customer Support Advocates I & II and submit to payroll for pay period. • Primary point of contact for approving any Paid Time Off for the Customer Support Advocates I & II • Address any questions or concerns that may arise from the Customer Support Advocates I & II • Collaborate with the Online Sales Leader and Customer Experience management to design and optimize support processes. • Assist in the hiring process for any new Customer Support Advocates with also includes communicating with Talent Acquisition during the vetting process, viewing potential candidate resumes, conducting interviews for potential team members, and extending an offer of employment. • Setting up and facilitating team meetings or special team building events • Perform quarterly GIFTs, Call Evaluations, and other necessary reviews to help individuals on the team to achieve their goals and become the CEO of their own career • Assist or present as a liaison for the Customer Care Team during New Hire Events • Assist or present as a liaison for Pathfinder for new employees across the country • Manage telephony system for staff meetings, holidays, and special events • Monitor and manage telephony system problems and issues by creating Vonage tickets and providing updates to the team, management, and TM IT department • Conduct Telephony Call Metrics and Power BI reporting for the team • Effectively operate variety of computer systems • Ability to deliver clear and concise presentations, Huddles, or meetings with enthusiasm regarding any business operations • Ability to perform other duties as deemed necessary What you will need: (competencies, behaviors & attributes) • Always adhering to “Love the Customer” behaviors and Customer Service Strategies, HOME and ACT NOW • Ability to organize and multi-task in a fast-paced work environment • Strong relationship building skills • Ability to work independently and with a team • Strong written and verbal communication skills • Strong attention to detail • Ability to solve problems quickly and effectively • Strong active listening skills • Ability to stay composed under pressure About you: • Call Center Experience • Supervisor or management experience required • High school diploma or GED • Type 40-50 wpm • Friendly and calm • Excellent communication skills • Organized, and an attention to detail • Strong written and verbal communication skills • Demonstrated ability to build relationship and maintain confidentiality • Experience in homebuilding industry, or related industry a plus • Microsoft office applications FLSA Status: Exempt Will have responsibilities such as: • This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. • Report to Corporate Office daily and adhere to schedule. • Ability to access, input, and retrieve information from a computer and/or electronic device. • Ability to work remote with little to no supervision • Ability to have face to face conversations with visitors, co-workers, and higher-level managers. • Ability to sit or stand for long periods of time and move around work environment as needed. • Ability to operate a motor vehicle if applicable. • Comply with company policies and procedure. Physical Demands: • Must be able to able to remain in a stationary position up to 50% of the time • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds • Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. Benefits of Working With Taylor Morrison We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include: • Competitive Compensation • Health Care - Medical/Dental/Vision/Prescription Drug Coverage • 401(k) with Company Matching Contributions • Flexible Spending Accounts • Disability Programs • Employee & Dependent Life Insurance • Vacation & Company Holidays • Tuition Reimbursement • Employee Home Purchase Rebate Program • Home Mortgage Program • Employee Assistance Program (EAP)

Participate in comprehensive sales training, shadow experienced sales managers, learn sales techniques, manage customer relationships, and perform assigned duties. | Entry-level sales training role requiring strong communication, organizational skills, customer service orientation, and proficiency with Microsoft applications; bilingual Spanish preferred. | We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Customer Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you. • * Ideal candidate will live within a reasonable commute to the Cypress & Tomball area** We trust that as a Community Sales Manager/Community Sales Manager in Training (CSMT) you will: • Participate in training sessions to gain knowledge about: • Our homes and communities • How to use finance as a sales tool • Sales purchase agreement • Using the CRM as a prospecting tool • Community management • Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. • Complete assigned reading materials, online courses, and other training activities to enhance sales skills. • Learn about our Product and Feature: • Learn about the features and benefits of our homes and communities. • Understand how our offerings fulfill customer needs and solve their pain points. • Demonstrate proficiency in articulating product/service value propositions to potential customers. • Learn/Master Sales Techniques: • Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals. • Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions. • Develop negotiation skills to secure favorable outcomes for both the customer and the company. • Customer Relationship Management: • Understand the importance of building and maintaining strong relationships with customers. • Learn how to effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner. • Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts. • Performance Evaluation: • Participate in regular performance evaluations and feedback sessions with mentors or supervisors. • Set goals for personal development and track progress towards achieving them. • Demonstrate continuous improvement and a proactive approach to learning and skill enhancement. • You are willing to perform other duties as assigned Sound Like You? You might be just who we’re looking for if you have • Spanish Bi-lingual highly preferred • Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer) • High level of organizational and documentation skills • Customer service oriented and believe customer is number one priority • Ability to be flexible and prioritize tasks in order to meet deadlines • Excellent verbal and written communication skills • Strong problem-solving skills FLSA Status: Non-Exempt This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. • Report to Division/Corporate Office/Community daily and adhere to schedule • Ability to access, input, and retrieve information from a computer and/or electronic device • Ability to have face to face conversations with customers, co-workers and higher level manager • Ability to sit or stand for long periods of time and move around work environment as needed • Ability to operate a motor vehicle if applicable. • Comply with company policies and procedure. Physical Demands: • Must be able to able to remain in a stationary position up to 50% of the time • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds • Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status #L1-GH1