Tava Health

Manage and supervise credentialing processes for clinicians, maintain credentialing documentation, ensure compliance, and collaborate with internal teams. | Bachelor’s degree preferred, minimum 2 years credentialing and medical office experience, attention to detail, independent work capability, proficiency with web-based tools, and strong communication skills. | About Tava Health At Tava Health, we believe mental health care should be as accessible and stigma-free as a checkup. We're reimagining the entire experience: from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it. We’re a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If you’re passionate about using technology to solve meaningful problems and create lasting change, we’d love to meet you. About the Role As our clinical network continues to rapidly expand, so does our need to bring on a Credentialing Specialist. This person will help to supervise the credentialing of our existing and incoming clinicians. They will also have the opportunity to inform Tava's policies and procedures and make a lasting impact on the strategy of the department. Responsibilities Compile and maintain current and accurate data for all providers. Complete provider credentialing applications and follow-up, as needed. Maintain copies of current state licenses, DEA certificates (if applicable), malpractice coverage and other required credentialing documents. Obtain and verify primary source verification from National Practitioner Data Bank (NPDB). Review exclusion screenings on providers with SAM, OIG, OFAC, CMS Opt-out, and state agencies. Ensure compliance with applicable laws, regulations, procedures and policies. Support with Payer Roster maintenance, submission, and audits Collaborate with other teams within the organization Maintains confidentiality of all provider and credentialing-related information Other duties, as assigned Requirements Bachelor’s degree; preferred A minimum of 2 years of credentialing or enrollment experience A minimum of 2 years of medical practice business office experience High attention to detail and accuracy Able to work independently and focus for extended periods Computer literate with proficiency in web-based products and the ability to learn new applications easily Excellent written and oral communication skills Experience working remotely; preferred Why You’ll Love Working at Tava Competitive salary and stock options Free Tava mental health benefit for you and your family Medical and dental insurance for you and your dependents Monthly HSA contributions Generous PTO and paid holidays Paid parental leave Work from home flexibility Weekly team lunches Opportunity to shape a growing company and culture --- *For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Connecticut, Florida, Georgia, Idaho, Indiana, Nevada, North Carolina, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Tennessee, Texas, Virginia, and Utah. Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future. All hiring activities at Tava Health are handled by company representatives using @tavahealth.com or @us.tavahealth.com email addresses. Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at careers@tavahealth.com Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Lead patient-facing product experiences including signup, scheduling, payments, and telehealth sessions to optimize conversion and engagement. | Proven success in consumer-facing digital product growth, strong analytical skills, experience with AI in product management, and ability to ship features in fast-paced environments. | About Tava If you could spend your time doing something truly meaningful, chances are you’d choose work that could change people's lives for the better. At Tava Health, that's exactly what we do every day. Tava Health is a quickly growing venture-backed startup, focused on scaling access to behavioral healthcare. We make meaningful connections between providers and clients accessible and easy by partnering with organizations to bring high-quality mental health care to their employees, members, and communities. About the Role We are seeking a Senior Product Manager to lead our patient-facing product experiences. This role will focus on optimizing patient conversion flows, scheduling, payments, and the in-session telehealth experience. You will play a critical role in building a high quality experience that will shape how individuals access therapy at Tava Health. Key Responsibilities High Performing, Consumer-grade Experiences Own the end-to-end patient experience: signup, intake, therapist selection, scheduling, coverage, etc. Optimize conversion rates and engagement with Tava's services Support diverse coverage methods (insurance, employer coverage, self-pay). Product Execution & Strategy Define and manage product vision, roadmap, and backlog across patient-facing initiatives. Prioritize high-value opportunities with limited resources. Drive measurable outcomes through rapid iteration and experimentation. Ensure a strong track record of shipping impactful features. AI-Driven Efficiency Leverage AI tools daily for product insight, efficiency, and experimentation. Stay ahead of AI-enabled opportunities that can transform patient and provider experiences. Leadership & Influence Operate with creativity, grit, and a high level of ownership. Manage complexity and context across multiple initiatives. Engage leadership: communicate strategic rationale, align on priorities, and confidently drive execution. Actively seek input while ensuring clarity and decisiveness in product direction. Qualifications Proven success personally driving the growth of consumer-facing digital products. Strong analytical skills in conversion optimization, payments, and consumer flows. Demonstrated ability to ship in fast-moving, nimble environments. Experience applying AI in day-to-day product management. Exceptional collaboration skills with designers and engineers Entrepreneurial mindset: creative, resilient, and resourceful. Why You’ll Love Working at Tava Competitive salary and stock options (so you share in the company’s success). Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options. Free, generous Tava mental health benefit — of course! Monthly HSA contributions for qualifying enrolled employees. Generous PTO and paid holidays. Paid parental leave. 401(k) retirement plan. Weekly company-paid lunch via DoorDash and a personal DashPass subscription. Opportunity to make a meaningful impact at a high-growth, mission-driven company. --- *For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Connecticut, Florida, Georgia, Idaho, Indiana, Nevada, North Carolina, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Tennessee, Texas, Virginia, and Utah. Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future. All hiring activities at Tava Health are handled by company representatives using @tavahealth.com or @us.tavahealth.com email addresses. Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at careers@tavahealth.com Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.