tarte cosmetics

The Business Operations Manager will support the Key Accounts team by managing the operational and commercial lifecycle of tarte’s Amazon Premium Beauty business. Responsibilities include developing strategies for growth, optimizing business performance, and managing KPIs specific to Amazon. | Candidates should have 4-6 years of experience in eCommerce, particularly with Amazon, and a BA/BS degree. Strong analytical skills, proficiency in relevant tools, and excellent communication abilities are essential. | Amazon Business Operations Manager The ideal candidate is highly organized, detail-oriented, self-motivated, and has strong analytical and problem-solving skills to identify and address operational challenges. This position will support the Key Accounts team in a fast-paced and changing environment and will report to the Key Accounts Director. Key Responsibilities: · Support Amazon account team for all needs related to Amazon business · Serve as the cross-functional lead for tarte’s Amazon Premium Beauty business managing the full operational and commercial lifecycle · Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability · Developing and implementing operational plans, policies, and procedures to optimize business performance · Drive forecasting needs, revenue planning, and sell in/sell through analysis · KPI Management - monitor and improve Amazon-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, CRaP avoidance, chargebacks, Share of Voice, and content compliance · Develop an intimate understanding of each product category's top sellers, competitive landscape, and growth opportunities, leveraging this insight to gain a competitive advantage for tarte on Amazon · Monitor and report infringements in Brand Registry · Identify assortment, promotions, and pricing strategies to grow contribution margin and optimize product lifecycle performance. · Lead all backend operations in Vendor Central including product setup, Vine, BTR · Partner with Retail Operations on key KPIs, inventory flow, PO tracking, case pack optimization, logistics troubleshooting · Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy. Ensure optimal retail inventory health through proactive forecasting, replenishment planning, and minimizing chargebacks/shortages · Manage chargebacks and build strategies to minimize chargeback impact · Analyze traffic, search trends, and keyword performance to influence product positioning and advertising efficiency · Partner with internal digital marketing and creative teams to support Amazon merchandising and marketing campaigns · Ensure A+ content and Brand Store are aligned with brand standards and optimized for conversion Qualifications: · 4–6 years of experience in eCommerce managing Amazon (preferably 1P/Premium Beauty) · BA/BS required · Strong analytical skills with the ability to derive insights from data and translate into actionable plans. · Proficiency in Microsoft Office · Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools (Helium10, Catapult, Keepa, or similar tools) · Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing · Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners · Strong demonstrated analytical skills and project management skills · Strong oral and written communication skills with internal and external partners · Strong attention to detail, ability to manage multiple projects · Ability to multi-task, manage high volume of deadlines · Highly motivated with the ability to thrive and multi-task in a fast-paced and demanding environment, passionate about cosmetics · Experience in beauty or premium categories a plus Our Perks: Salary range: $80,000-100,000 (Compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education) Medical, dental, vision, 401K plan & access to health & wellness programs Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more Makeup gratis, employee discount on tarte.com, team give back initiatives Friendly, fun, creative & collaborative work environment

Monitor and troubleshoot order and data flows between eCommerce front-end and backend systems. Partner with internal teams and external vendors to identify and resolve integration issues. | 3–8 years of experience in technical operations or integration-heavy environments is required. Strong proficiency in APIs, SQL, and cloud tools is essential for this role. | Technical Systems Integration Specialist tarte cosmetics is seeking an experienced Technical Systems Integration Specialist to join our Order Management Systems (OMS) team. This full-time role is responsible for ensuring the seamless flow of data between our Shopify Direct-to-Consumer (D2C) storefront and backend systems including ERP, Vertex (tax), and ESW (international logistics). The ideal candidate is a systems-minded troubleshooter with strong technical fluency across APIs, cloud tools, and databases. This role is highly cross-functional, partnering with Planning, Customer Experience, QA, and Engineering teams to support clean, timely, and reliable order processing. This is a hybrid position based in New York City and requires working in our office at least 3 days per week. Key Responsibilities Monitor and troubleshoot order and data flows between eCommerce front-end, ERP, tax, and fulfillment systems Investigate and resolve sync failures, webhook issues, and data mismatches using Postman, SQL, and system logs Reprocess or replay failed API calls and validate successful resolution Escalate, track, and document issues via Jira with clear root cause analysis Partner with internal teams and external vendors (e.g., Shopify, Vertex, ESW) to identify and resolve integration issues Support UAT/staging testing and monitor CI/CD pipelines during release cycles Maintain SOPs, system documentation, and integration flow diagrams Ensure smooth operation of critical data workflows in a fast-paced production environment Qualifications 3–8 years of experience in technical operations, eCommerce systems support, or integration-heavy environments (e.g., WMS, OMS, ERP) Strong proficiency in REST/GraphQL APIs (e.g., Shopify, Salesforce Commerce, Magento, BigCommerce) Experience using AWS tools such as EC2, S3, CloudWatch, IAM, SNS, and Route 53 Proficient in SQL for querying large datasets, optimizing schema design, and tuning performance Comfortable navigating Linux/Unix systems, retrieving logs, and using shell/SSH Familiar with Git-based version control and collaborative development workflows Able to read and debug scripts in JavaScript, Node.js, Python, or PHP (for troubleshooting purposes) Experience with Jira or similar tools for issue tracking and documentation Detail-oriented, well-organized, and thrives in cross-functional technical environments Preferred Skills Experience with ERP platforms like NetSuite or SAP Familiarity with CI/CD pipelines such as GitHub Actions, Jenkins, or CircleCI Exposure to web server troubleshooting and configuration (Apache, NGINX) Experience working with external platforms/vendors (3PLs, tax engines, SaaS APIs) What Sets You Up for Success You love diving into system-level issues and tracing order data across APIs, logs, and databases You think critically and solve problems by identifying root causes, not just symptoms You communicate clearly with both technical and non-technical stakeholders You stay calm under pressure and maintain precision in production environments Our Perks Salary range: $80,000–$100,000 (final compensation depends on experience and technical depth) Medical, dental, vision, 401k plan & access to health and wellness programs Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more! Gratis, employee discount on tarte.com, team give-back initiatives Friendly, fun, creative & collaborative work environment Tarte is an equal opportunity employer.