3 open positions available
Assist seniors and families through inbound/outbound calls, provide information, schedule consultations, record data, and ensure positive experiences. | At least 1 year of customer service experience, strong communication skills, tech-savviness, and empathy for seniors. | Company: Caring Transitions Location: Remote Work from Anywhere in the U.S. Job Type: Part-Time or Full-Time | Entry-Level to Mid-Level Industry: Healthcare / Senior Services / Customer Support About Caring Transitions Caring Transitions is a nationally recognized provider of senior relocation, downsizing, and estate sale services. We help families navigate lifes transitions with compassion and care, especially during challenging times. Position Summary We are hiring Remote Customer Service Representatives to support our growing client base. In this role, you will be the warm, professional voice that guides seniors and their families through the early stages of their journey with Caring Transitions. This is a fully remote position with flexible scheduling, perfect for candidates seeking meaningful, people-focused work with work-life balance. What You'll Do • Handle inbound and outbound calls with empathy and professionalism • Provide detailed information about services: senior relocation, estate sales, downsizing • Assist families with scheduling consultations and next steps • Record client information and updates in our CRM system accurately • De-escalate concerns and ensure a positive customer experience • Collaborate virtually with local Caring Transitions teams What Youll Need • Minimum 1 year of customer service experience (call center, healthcare, or senior care preferred) • Excellent communication and listening skills • Self-motivated and dependable with strong time management • Tech-savvy and comfortable with remote communication tools • A quiet home office setup and reliable high-speed internet • High level of empathy and professionalism when supporting seniors and families Bonus if You Have: • Experience in the healthcare, hospice, or senior services fields • CRM knowledge (e.g., Salesforce, HubSpot) • Bilingual (especially Spanish) a strong plus • Familiarity with HIPAA or handling sensitive data What We Offer: • Work from anywhere in the U.S. • Flexible scheduling including part-time, evenings, and weekends • Competitive hourly pay ($20-$28/hour based on experience) • Paid training and clear paths for advancement • Supportive, mission-driven team culture • The chance to make a real difference in the lives of seniors and their families Apply Today Ready to join a team that puts compassion first? Submit your resume and a short cover letter explaining why youd be a great fit for Caring Transitions.
Performing general labor tasks in a warehouse or production setting, following safety procedures, and supporting team operations. | Dependable, hardworking, team-focused individual with no specific skills or certifications required. | Now Hiring: General Laborers 1st & 2nd Shift $19-$20/hr Wilbraham, MA Whats in it for you? Join a company that offers a supportive work environment and plenty of room for advancement. Whether youre just starting out or looking to grow your career, this is a great opportunity to get your foot in the door with a stable and encouraging team. We're seeking motivated and reliable general laborers for both 1st and 2nd shift roles in Wilbraham, MA. These positions involve hands-on work in a production or warehouse setting and are perfect for individuals who are dependable, hardworking, and team-focused. • Shifts Available: 1st Shift: 6:00 AM2:30PM 2nd Shift: 3:00 PM11:30 PM • Pay Rate: $19-$20/hour • Location: Wilbraham, MA Responsibilities include but are not limited to: • Assisting in general production and labor tasks • Following safety procedures and company policies • Maintaining a clean and organized work area • Supporting team operations as needed Benefits: • Supportive leadership and training provided • Lots of advancement potential • PPE and uniforms (if applicable) provided • Great team culture with growth-focused mindset Compensation & Benefits Disclosure: Compensation: Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications. Benefits: We offer comprehensive benefits to include health and an incentive recognition bonus (all benefits are based on eligibility). Apply now or contact us directly to take the next step in your career! We are an Equal Opportunity Employer and welcome all qualified applicants. Hiring decisions are based on job requirements and individual qualifications, without regard to race, color, religion, gender, national origin, age, disability, or any other status protected by law.
Answer bilingual customer calls for quotes, orders, and support while logging calls and managing inventory. | Fluent Spanish and English speakers with customer call experience and strong organizational skills. | NPC Automotive helps auto shops across the U.S. get reliable remanufactured car computers fast and right the first time. Were known for speed, accuracy, and great service. You'll be the person customers trust when they need help. Key Responsibilities: • Answer phone calls in English and Spanish for quotes, orders, and product support • Handle questions about tracking, returns, and warranties • Use internal systems to log calls and check inventory • Share insights from customer interactions that can improve service Qualifications: • Fluent in both Spanish and English • Experience handling customer calls (preferably in a service or support role) • Organized, dependable, and fast on your feet • Committed to doing quality work and improving over time Apply now. We move fast and hire people who care about doing things right
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