Tailored Shared Services, LLC

Drive local outreach and business partnerships to support store volume and community engagement. | Experience in retail or multi-unit management, strong communication skills, and ability to develop business plans and achieve KPIs. | Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit. About the Job As a Senior Zone Outreach Manager (ZOM), your primary focus is driving volume to our store locations through business outreach, while maintaining operations optimization. This role partners with store and multi-unit leadership teams to source outreach opportunities, drive outreach leads to the stores and provide tools and resources to maximize local outreach volume. This position reports to the Director of Outreach Operations. What You’ll Do | Key Accountabilities • Frequently travel (up to 50% of the time) stores with Regional Managers, focusing on identifying key outreach opportunities and equipping teams with the tools and resources needed to effectively drive outreach volume. • Provide direction and support to the ASM of Outreach in all relevant aspects of the role, with a focus on achieving key outreach performance goals. • Focus on driving awareness for hyper-local events through marketing tools and social channels. • Attend high-profile outreach events within the zone to drive outreach volume and support local relationships where necessary. • Support regional outreach efforts to drive local business partnerships to new store openings and relocations, as needed. • Partner with multi-unit leadership to identify operational opportunities within outreach across territory to optimize process and drive business efficiencies. • Stay informed on corporate communication, directives, initiatives, and policies/procedures to serve as the first line of support for the stores. • Additional duties as assigned. What You’ll Bring | Skills and Qualifications • Retail management or sales multi-unit management experience of 7+ years or equivalent. • Bachelor’s degree in business management or equivalent experience required (work experience may substitute for education requirement). • Experience with establishing, tracking and achieving performance goals and KPIs • Excellent written and verbal communication skills with the ability to flex to various audiences. • Exceptional customer service skills with the desire to satisfy our internal and external customers. • Ability to think strategically to develop business plans, execution of initiatives and assess potential obstacles and opportunities to drive the business. • Experienced at prioritizing and working under time constraints, overseeing multiple projects at one time, and working independently while remaining flexible to changing priorities and assignments. • Strong expertise of Microsoft Office Products including Outlook, Word, Excel, and PowerPoint, along with ability to adapt to new technology quickly. • Strong knowledge of in-store and back-office systems (POS/Putty, Oracle, PeopleSoft, Workforce Management, etc.) Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered. Work Environment, Physical & Mental Demands • Ability to sit and work at a computer keyboard for extended periods of time. • Ability to stoop, kneel, bend at the waist, and reach daily. • Able to lift and move up to 25 pounds occasionally. • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. • Hours regularly 40 hours per week. • The position is remote, and the candidate should reside in Houston or Dallas, near a major airport. • 50% local and air travel required as needed Benefits This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com. Work-Life Balance We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: • Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development. • Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend • Holiday Early Departure | close out early the business day before a company observed holiday. The starting salary for this position is $75,000-$90,000 depending on merit, length of service with the Company, and other factors. We take into consideration an individual’s skills, background, and experience in determining final salary. Other compensation may include a 10% Annual Incentive Plan (AIP) bonus paid out according to policy. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.