Sylvan Learning

Handle inbound and outbound calls, provide excellent customer service, document interactions, manage customer accounts, and collaborate with team members. | Previous customer service experience, excellent communication skills, problem-solving abilities, ability to work independently and in a team, and proficiency in Microsoft Office. | About The Job We are currently seeking a Customer Service Representative to join our team at Sylvan Learning Systems. This position will be based in a fully remote work environment, providing support to our clients in British Columbia, Cannington, ON, and Ottawa, ON. Responsibilities • Handling inbound and outbound calls in a professional manner • Providing excellent customer service and resolving inquiries efficiently • Documenting customer interactions and transactions • Managing and updating customer accounts • Collaborating with team members to ensure customer satisfaction Requirements • Previous experience in a customer service role • Excellent communication skills, both written and verbal • Strong problem-solving abilities • Ability to work independently and as part of a team • Proficiency in Microsoft Office applications Benefits • Competitive salary and benefits package • Opportunity for growth and advancement within the company • Flexible work schedule • Supportive team environment About Sylvan Learning Systems Sylvan Learning Systems is a leading provider of educational services, dedicated to helping students achieve academic success. With a focus on personalized learning and individualized instruction, we strive to make a positive impact on the lives of our students. Join our team and be a part of our mission to inspire learning!