Syllo

You will build AI-enabled internal tools and coding-agent workflows, develop evaluation frameworks for LLM-backed systems, and collaborate across teams to automate operational processes. | The role requires 5+ years of professional software engineering experience, strong Python and React skills, LLM API integration, automated testing experience, and a bachelor’s degree. | Senior Software Engineer, Internal Tools Location: Remote, USA About Syllo Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end to end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms in managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise grade litigation AI. Backed by top tier VCs, we empower enterprise legal departments to move faster, mitigate risk, and push the boundaries of what technology can achieve. About the role Amplify internal productivity through flexible, AI-first internal tools. This role is centered on building and expanding the internal software that allows Syllo to scale smoothly. You’ll take ownership of internally built custom tools that keep our operations running efficiently across every department. At Syllo, AI is integral to how we engineer solutions. You will leverage modern AI coding agents and automated testing toolsets as primary capabilities in your workflow, maintaining a high velocity while upholding high standards for system design, code clarity, and reliability. We are looking for an engineer who loves building high-leverage tools, actively refines their AI-assisted engineering methodology, and enjoys crafting thoughtful solutions to unique internal operational challenges. What you will do Drive internal tool evolution: Build, maintain, and scale internal software tools, including document/contract parsing engines, interactive Slack applications, and custom operational utilities. Build with AI-first workflows: Utilize AI coding agents and assistants to supercharge your execution, writing clean, well-architected code while applying strong engineering discernment to agent output. Pioneer AI-assisted testing: Implement automated testing strategies and evaluation pipelines using AI tooling to ensure test coverage keeps pace with product releases. Evaluate AI systems: Build scoring frameworks and evaluation harnesses to assess and improve the reliability and accuracy of LLM-backed workflows over time. Design smart team workflows: Partner with teams across Finance, Legal, Customer Success, and Revenue Operations to engineer tools tailored to their evolving processes. Help set AI engineering practices: Collaborate on best practices for integrating AI-generated code into the codebase, sharing methodologies that elevate velocity across the wider engineering team. What you bring Modern AI development habits: Daily experience using AI coding agents to accelerate development, paired with a sharp eye for code quality, security, and architecture. Testing & evaluation rigor: Hands-on experience creating robust automated tests and developing benchmarking tools for non-deterministic model outputs. Production LLM experience: Practical knowledge building on LLM APIs, including prompt design, output parsing, performance tuning, and cost management. Full-stack problem solving: Ability to take open-ended business needs and turn them into fully functional, user-friendly internal tools. Maintainable engineering: Dedication to writing readable, modular, and well-instrumented code that remains easy for others to collaborate on. Agile, evolving mindset: Excitement to try new tooling, adapt to changing requirements, and continuously improve how internal tools are delivered. Experience and qualifications 5+ years of professional software engineering experience, including ownership of production software systems. Consistent experience using AI coding agents or assistants as part of a modern software development workflow. Experience building automated testing workflows or evaluation systems for AI/LLM applications. Hands-on experience integrating large language model APIs into user-facing applications or internal platforms. Experience building internal applications, workflow automation, or platform services used daily by non-technical teams. Proficiency in Python and modern frontend frameworks (e.g., React), alongside practical experience with web APIs and cloud integrations. Experience with document processing, contract workflows, or legal technology is a strong plus. Bachelor's degree in computer science or a technical field, or equivalent practical experience. Total rewards and benefits At Syllo, we believe in taking care of our team so they can focus on building the future of legal tech. Compensation: Competitive base salary + equity options. Range: $160k to $200k Benefits: Medical, dental, vision, and voluntary insurance options. Vacation, sick leave, and paid holidays. Access to benefit counselors and fitness class reimbursements. Equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide a fair and accessible hiring process. If you require accommodations during the application or interview stage, please let us know. United States - Remote Pay Range $160,000—$200,000 USD

You would translate operations needs into engineering specifications, manage the build queue, and partner with data engineering on warehouse structures and reporting. | The role requires 5+ years in technical product management or analytics engineering, strong SQL, data warehouse experience, and cross-functional prioritization skills. | Senior Technical Product Manager, Operations and Data Location: Remote, USA About Syllo Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end to end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms in managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise grade litigation AI. Backed by top tier VCs, we empower enterprise legal departments to move faster, mitigate risk, and push the boundaries of what technology can achieve. About the role Help build and execute the operational technology that powers Syllo’s rapid growth. In this role, you’ll drive engineering execution inside Company Operations, connecting business needs with technical delivery. You will partner with business leads and our Business Systems and Automation Manager to evaluate complex operational challenges, translate validated needs into clear engineering specs, and deploy operational engineering capacity where it yields the highest leverage. You will also work closely with our Senior Data Engineer to ensure our data warehouse schema and downstream financial/GTM reporting systems receive clean, accurate, and structured inputs. When custom software builds are required, you own the sprint prioritization, capacity allocation, and quality checks. We are looking for a product manager who brings strong technical acumen, clear prioritization skills, and a flexible, hands-on mindset. As our team expands, this role offers space to grow and evolve into broader leadership opportunities. What you will do Execute the technical roadmap: Define, sequence, and manage the engineering build queue for Company Operations, aligning priorities and project milestones across teams. Lead intake and specifications: Convert cross-functional operational requirements into clear, intuitive specifications that engineers can execute on cleanly. Guide engineering capacity: Allocate engineering capacity across Internal Tools and Business Systems projects each cycle, balancing speed, maintainability, and organizational impact. Support data warehouse evolution: Partner closely with our Senior Data Engineer—who designs and builds the schema—by gathering requirements, establishing business logic standards, and ensuring data structures cleanly support downstream GTM and financial systems. Flex across hands-on technical work: Roll up your sleeves to keep projects moving smoothly, stepping into versatile hands-on tasks ranging from user acceptance QA and data validation to light prototyping with AI coding tools. Partner on build versus buy execution: Work with the Business Systems and Automation Manager to provide accurate engineering estimates and capacity analysis when evaluating custom builds versus vendor solutions. What you bring Technical product judgment: Comfortable evaluating schemas, sizing work, and assessing engineering trade-offs in direct partnership with developers. Thoughtful prioritization: Skilled at managing competing internal requests, bringing clarity, logic, and empathy to trade-off decisions. Clear specification writing: Ability to translate complex team workflows into intuitive, engineer-friendly specifications. Cross-functional partnership: A collaborative approach to working with Finance, Revenue Operations, and Customer Success, using data and clear rationale to build consensus. Adaptable mindset: Excitement for dynamic, fast-growing environments where roadmaps naturally evolve as business needs shift. Experience and qualifications 5+ years in technical product management, data product management, or analytics engineering within a fast-scaling B2B SaaS company, enterprise software organization, or comparable environment. Experience collaborating with Data Engineering teams on warehouse structures (BigQuery, Snowflake, etc.), with practical SQL comfort for data validation and QA. Experience balancing competing team demands against engineering capacity, with a track record of transparent prioritization. Familiarity with go-to-market or financial system integrations (e.g., CRM, billing platforms, ERPs) is a strong plus. Bachelor's degree in a technical or quantitative field, or equivalent practical experience. Total rewards and benefits At Syllo, we believe in taking care of our team so they can focus on building the future of legal tech. Compensation: Competitive base salary + equity options. Range: $160k to $200k Benefits: Medical, dental, vision, and voluntary insurance options. Vacation, sick leave, and paid holidays. Access to benefit counselors and fitness class reimbursements. Equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide a fair and accessible hiring process. If you require accommodations during the application or interview stage, please let us know. United States - Remote Pay Range $160,000—$200,000 USD

Own company-wide IT infrastructure across hardware, identity, and SaaS applications, scale support with AI-driven workflows, and partner with Security Engineering on compliance. | Requires 5+ years of corporate IT experience, hands-on identity provider and MDM proficiency, compliance-framework support, AI automation experience, and a bachelor's degree. | Senior IT Administrator Location: Remote, USA About Syllo Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end to end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms in managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise grade litigation AI. Backed by top tier VCs, we empower enterprise legal departments to move faster, mitigate risk, and push the boundaries of what technology can achieve. About the role Own our company-wide IT infrastructure and power AI-driven support across a fast-scaling team. In this role, you’ll take ownership of Syllo's corporate IT infrastructure. You will manage our hardware fleet, identity and access management, device provisioning workflows, and SaaS applications—ensuring our distributed team remains secure, productive, and supported. You’ll also leverage modern AI capabilities to scale internal IT support, automate issue reporting, and serve as a key technical partner as our team integrates new AI workflows into our tooling stack. Working closely with Security Engineering, you’ll embed the administrative and endpoint controls necessary to maintain our ISO 27001 and SOC 2 compliance standards. We are looking for a hands-on IT leader who brings strong technical judgment, proactive problem-solving, and a dedication to creating a smooth, secure employee experience. What you will do Own the corporate IT estate: Manage identity, endpoint devices, SaaS administration, and security posture across a distributed, multi-OS workforce. Scale support with AI: Implement and manage AI-driven workflows to automate ticketing, self-service support, and issue reporting to ensure high-velocity resolution as Syllo grows. Navigate AI integrations: Partner with internal teams and vendors to resolve AI integration requirements, ensuring seamless and secure adoption across our tech stack. Drive hardware provisioning: Oversee procurement, configuration, shipping, asset tracking, and offboarding recovery so every employee has working equipment on day one. Administer identity & access: Manage identity providers (SSO, MFA, group permissions) and streamline joiner/mover/leaver access workflows. Maintain compliance controls: Collect and maintain audit evidence, access reviews, asset logs, and change records to support SOC 2 Type II and ISO 27001 frameworks. Optimize the SaaS suite: Oversee application inventories, admin privileges, license utilization, and vendor renewal cycles. Manage vendors & MSPs: Own relationships with managed service providers, hardware resellers, and software vendors to maximize service quality and cost efficiency. Partner with Security Engineering: Deploy endpoint and identity controls aligned with security guidelines to protect corporate data. Build clear IT documentation: Create comprehensive runbooks and documentation so IT processes are transparent, repeatable, and scalable. What you bring Corporate IT ownership: Proven experience as a senior or primary owner of corporate IT in a remote or distributed tech environment. AI-driven operations: Practical habits around using AI tools to streamline support, automate routine tasks, and troubleshoot software integrations. Identity & MDM depth: Hands-on experience administering identity providers (Okta, Google Workspace, Entra ID) and device management platforms (Jamf, Kandji, Intune). Compliance familiarity: Experience supporting SOC 2 Type II or ISO 27001 audits and a clear understanding of acceptable audit evidence. High-velocity provisioning: Track record of running seamless onboarding and equipment logistics during periods of rapid hiring. Vendor management: Experience managing MSP relationships, contract renewals, and vendor budgets effectively. Service-minded judgment: Ability to solve team IT challenges quickly while maintaining strong security and compliance standards politely. Experience and qualifications 5+ years of corporate IT experience, including time as a senior or sole owner of the IT function in a fast-growing environment. Practical experience or strong proficiency leveraging AI tools to automate IT workflows, report issues, and support team tool integrations. Hands-on experience administering an identity provider (Okta, Google Workspace, or Microsoft Entra ID) and an MDM platform (Jamf, Kandji, or Intune). Proven experience supporting SOC 2 Type II or ISO 27001 compliance frameworks and audit processes. Experience managing IT operations for a remote-first or distributed workforce. Relevant industry certifications (e.g., CompTIA, Okta, Jamf, Microsoft) are a strong plus. Bachelor's degree or equivalent practical experience. Total rewards and benefits At Syllo, we believe in taking care of our team so they can focus on building the future of legal tech. Compensation: Competitive base salary + equity options. Range: $140k to $180k Benefits: Medical, dental, vision, and voluntary insurance options. Vacation, sick leave, and paid holidays. Access to benefit counselors and fitness class reimbursements. Equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide a fair and accessible hiring process. If you require accommodations during the application or interview stage, please let us know. United States - Remote Pay Range $140,000—$180,000 USD