Swish Analytics

The Senior IT Engineer will manage IT assets, coordinate cross-functional tasks, and support technical troubleshooting while ensuring IT/security projects are executed on time. This role involves maintaining the confidentiality and security of sensitive company and client data and assisting with IT/security-related projects. | Candidates should have 4+ years of hands-on IT experience, particularly in fast-growth environments, and have supported over 150 users. Expertise in Mac environments, Google Workspace administration, and scripting for automation is essential. | We are seeking a motivated and detail-oriented Senior IT Engineer to join our IT and Security team. This role is ideal for candidates who seek a mix of technical IT/security work and project management responsibilities. You will be responsible for managing IT assets, coordinating cross-functional tasks, and supporting technical troubleshooting while ensuring IT/security projects are executed on time. This is a fully remote role, requiring availability to work primarily on PST hours, with some flexibility to support EST hours as needed. Key Responsibilities Maintain and manage inventory of all company IT assets (laptops, peripherals, and other hardware). Manage the lifecycle of company assets including procurement, configuration, delivery, repair, and decommissioning. Coordinate with HR, Security, and other teams to support onboarding, maintenance (permissioning, troubleshooting, testing), offboarding, and other IT/security-related workflows. Responsible for maintaining the strict confidentiality and security of sensitive company and client data hosted on managed servers and cloud platforms. This involves establishing and auditing user access permissions, configuring role-based access control (RBAC), and promptly responding to security incidents involving potential data exposure or unauthorized access. Expert knowledge of Google Workspace, 1password, Slack and VPN (Implementation/Operations) Provide first-line support for IT troubleshooting (hardware & software), including primarily Apple environments with some Windows environments. Assist with IT/security-related projects, ensuring tasks are tracked, updated, and delivered on time. Assist with documentation of IT processes and procedures for compliance and security purposes. Managing user accounts on different platforms such as account creation, passwords reset, etc. Experience implementing/managing SSO Work with Security and Infrastructure team to develop and execute a plan to scale SSO Utilize basic coding/scripting skills to automate repetitive IT tasks or support integration Apply AWS knowledge for cloud environment tasks or support Nice to have - On prem networking - servers, internet (wifi, fiber,) / ubiquity, security cams Qualifications Experience & Scale 4+ years of hands-on IT experience in fast-growth environments Has personally supported 150+ users as primary or solo IT resource Experience building IT function from scratch or early stage Proven track record of scaling IT operations (doubling headcount within 2 years) Technical Fundamentals Mac-first environment expertise (deployment, MDM, troubleshooting at scale) Google Workspace administration (user lifecycle, groups, security policies) Atlassian administration (Jira, Confluence, etc) Identity & Access Management - Has implemented SSO/SAML (Okta, OneLogin, or similar) Scripting proficiency in at least one: Python, Bash, or PowerShell for automation Cloud infrastructure literacy (AWS console navigation, IAM basics, cost awareness) Operational Excellence Built and documented IT processes from zero (onboarding, offboarding, asset management) Experience with IT ticketing systems and SLA management Asset lifecycle management at scale (procurement, deployment, refresh cycles) Remote workforce support experience (shipping, returns, troubleshooting) Security & Compliance EDR deployment and management (CrowdStrike, SentinelOne, or similar) Understanding of security frameworks Device compliance and policy enforcement via MDM Incident response experience Must Demonstrate Self-starter - Comfortable with ambiguity and building structure Credibility builder - Can influence without authority, earn trust quickly Pragmatic - Knows when "good enough" beats perfect Communicator - Can explain technical concepts to non-technical stakeholders Salary: Starting at $110,000 - $140,000 DOE Swish Analytics is an Equal Opportunity Employer. All candidates who meet the qualifications will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, genetic, military, veteran status, marital status, or any other characteristic protected by law. The position responsibilities are not limited to the responsibilities outlined above and are subject to change. At the employer’s discretion, this position may require successful completion of background and reference checks.

The Frontend Engineer will design and develop a next-generation data analytics platform while standardizing processes for the complete development cycle. They will also coordinate with various departments to ensure smooth development and deployment cycles. | Candidates must have a Bachelor Degree in a relevant field and a minimum of 4 years of software development experience, including 1 year in backend Restful API development. Expert-level skills in front-end development with Javascript, Typescript, and React/Next.js are required. | Company Overview You will be part of the Visual Services team. The VS team is building the next-generation platform that collects, stores, and provides real-time access to large amounts of data to drive better trading and operational performance at Swish. Tasks Bring your innovation and experience in designing and developing the next-generation data analytics platform using cutting-edge technologies. Standardize processes for the complete development cycle including design, implementation, unit testing, code review, testing automation, etc. Research and adopt the right technologies to improve the scalability and productivity of the trading analytics group. Work closely with key stakeholders and product owners to drive technical design for requirements of various use cases. Coordinate with departments (Data, DevOps, Product, Finance, Customer Success, etc.) to ensure a smooth cycle from development to deployment. Qualifications Bachelor Degree in Computer Science, Computer Engineering, Software Engineering, or similar field. Minimum of 4+ years of software development experience. Minimum of 1 year of production experience in backend Restful API development (experience with Restify, Fastify or another Node development framework is desirable.) Expert-level front-end software development skills with Javascript, Typescript, React/Next.js, Node. Ability to drive projects end to end. Ability to produce high-quality software that is unit tested, code reviewed, and checked in regularly for continuous integration. Nice to have: background in SQL & data analytics. Experience with SQL time series analytical queries, window functions, data modeling, and SQL query optimization is desirable. Base salary: $110-150,000 Swish Analytics is an Equal Opportunity Employer. All candidates who meet the qualifications will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, genetic, military, veteran status, marital status, or any other characteristic protected by law. The position responsibilities are not limited to the responsibilities outlined above and are subject to change. At the employer’s discretion, this position may require successful completion of background and reference checks.