2 open positions available
You would lead IT finance, procurement, vendor and asset management, and establish governance for enterprise technology services. | The posting seeks extensive technology operations or IT business management experience, financial acumen, and experience managing budgets, contracts, and vendor relationships; a bachelor's degree is preferred. | About the opportunity SWCA Environmental Consultants is seeking a Senior Technology Operations Manager - to join our Technology Group. Reporting directly to the Chief Digital and Information Officer (CDIO), this role serves as a key business partner to Technology leadership, providing the operational discipline and business management capabilities needed to effectively manage technology investments, strengthen financial transparency, optimize vendor performance, and ensure appropriate governance of technology purchases and assets. In this role, you will lead and mature four critical operational functions across the Technology organization: IT Finance, IT Procurement and Contracts, IT Vendor Management, and IT Asset Management. You will connect technology strategy and operating plans with budgeting, forecasting, procurement, contracting, software licensing, hardware asset management, and vendor oversight to support the successful delivery of technology services across the enterprise. The ideal candidate will bring strong financial and commercial acumen, operational excellence, and experience working across Technology, Finance, Accounting, Legal, Procurement, and business leadership teams. You will play a critical role in establishing scalable processes, controls, reporting, and performance measures while helping drive continuous improvement, accountability, and operational effectiveness across SWCA's technology portfolio. This position offers the opportunity to influence strategic decision-making, mentor team members, and contribute directly to the organization's technology and business success. This is a full-time, regular (with benefits), salaried/exempt position that is distributed (=remote) based anywhere in the domestic United States. Priority will be given to applicants in Denver, Colorado metro area. Depending on business needs, this position may require 5-10% travel to support stakeholder engagement, vendor relationships, leadership planning, and cross-functional initiatives. Application Deadline: Please submit your application by 5PM Pacific Time on Friday, November 13, 2026. Phone screens will be conducted on a rolling basis and the position is expected to be filled by the end of 2026. About SWCA SWCA Environmental Consultants is a 100% employee-owned environmental consulting firm providing full spectrum environmental services across the United States. Our North Star is to be the best place to work and a leader in sustainability, delivering sound science and creative solutions to complex environmental challenges. We are guided by our core values every day. We collaborate as #OneSWCA, we are #AlwaysLearning, we #NeverSettle, and we #GiveBack to our communities. With offices nationwide, SWCA offers a collaborative, team focused environment where employees can build meaningful and long-term careers. What you will accomplish IT & Finance: Own and continuously improve financial management practices for the Technology Group. Lead technology budgeting, forecasting, and multi-year financial planning in partnership with Technology leadership. Monitor technology spend, commitments, forecasts, and financial risks, providing regular reporting and variance analysis. Partner with Finance and Accounting on accruals, capitalization, allocations, controls, and compliance for technology expenditures. Manage forecasting for recurring technology investments, including software, hardware, maintenance, services, and vendor agreements. Develop business cases, total cost of ownership analyses, and financial recommendations to support technology investment decisions. Identify opportunities to optimize spending, improve cost transparency, and enhance financial management practices IT Procurement & Contracts: Manage the lifecycle of technology purchases, contracts, and renewals in partnership with key stakeholders. Coordinate technology sourcing, purchasing, contracting, and renewal activities. Establish and maintain processes for purchase requests, evaluations, approvals, contracting, and renewals. Maintain visibility into contract terms, obligations, pricing structures, renewal timelines, and vendor commitments. Support vendor evaluations and negotiations related to pricing, licensing, service levels, and commercial terms. Partner with Legal, Security, Privacy, Procurement, and Finance to facilitate appropriate contract reviews. Proactively manage renewal planning and identify opportunities for contract consolidation and cost savings. IT Vendor Management: Develop and maintain a disciplined approach to managing strategic technology vendors and service providers Maintain a vendor portfolio based on spend, risk, business impact, and strategic value. Establish governance practices and conduct regular business reviews with key vendors. Monitor vendor performance, contract compliance, service levels, and commercial commitments. Maintain vendor performance metrics and coordinate resolution of significant service or contractual issues. Partner with Technology leadership on vendor strategy, renewals, sourcing opportunities, and risk mitigation. Build strong vendor relationships while protecting SWCA's operational and commercial interests. IT Asset Management: Lead processes and controls related to software licensing and technology asset management. Software Asset & License Management: Maintain accurate records of software licenses, subscriptions, costs, usage, contractual terms, and renewal dates. Monitor license utilization and identify opportunities to eliminate unused, duplicative, or underutilized software. Coordinate license reassignment, compliance efforts, audit readiness, and software rationalization initiatives. Provide licensing and utilization insights to support purchasing decisions, renewal negotiations, and future demand planning Hardware Purchasing & Inventory Management: Coordinate purchasing, inventory management, and lifecycle tracking of Technology-managed hardware assets. Maintain accurate asset records, including assignment, location, warranty, lifecycle, and disposition information. Support inventory controls, reconciliations, refresh planning, reuse programs, and asset recovery processes. Provide demand and cost forecasts and identify opportunities to improve purchasing efficiency and lifecycle economics Operational Leadership & Governance: Provide leadership and governance across Technology operations, financial management, vendors, contracts, and assets Establish policies, procedures, controls, operating rhythms, and accountability across CDIO Operations functions. Develop dashboards, KPIs, and reporting that provide leadership with insight into financial and operational performance. Create and maintain a reliable system of record for technology spend, vendors, contracts, licenses, and assets. Drive process automation, data quality improvements, and operational efficiency initiatives. Partner with Technology leaders to translate operational data into business decisions and strategic actions. Lead and develop team members supporting CDIO Operations. Support audit, compliance, and governance activities related to technology financials, contracts, licensing, and asset controls. Drive continuous improvement and operational maturity across the Technology organization. Minimum Qualifications Eight years of relevant, progressively responsible experience, including some experience managing others. Ten years of related experience is preferred; or any equivalent combination of experience, performance, training, and/or education. Knowledge normally obtained through post-secondary education or training; bachelor's degree preferred. Experience and qualifications for success Bachelor's degree in Business, Finance, Accounting, Information Technology, Supply Chain Management, or a related field; or an equivalent combination of education and relevant experience. Eight (8) years of experience in technology operations, IT business management, IT finance, technology procurement, vendor management, IT asset management, software asset management, or related disciplines. Experience managing technology budgets, forecasts, purchasing activities, contracts, renewals, and vendor relationships. Demonstrated supervisory experience, including direct oversight, performance management, and professional development. Experience using AI to enable and support efficiencies in managing large data sets. Prior expereince developing financial analyses, budget forecasts, variance reporting, and business cases to support technology investment decisions. Working knowledge of software licensing, subscription-based services, SaaS agreements, and technology consumption models. Experience managing or overseeing hardware and software asset inventories, lifecycle management, and related governance processes. Experience supporting technology sourcing, purchasing, contract administration, or commercial agreement processes. Strong analytical and financial management skills, including budgeting, forecasting, financial modeling, and cost management. Ability to translate complex financial, contractual, vendor, licensing, and asset information into concise executive-level reporting and recommendations. Strong organizational and project management skills with the ability to manage multiple priorities, deadlines, renewals, procurements, and vendor activities simultaneously. Strong communication, collaboration, and stakeholder management skills, with experience partnering across Technology, Finance, Legal, Procurement, Information Security, and business leadership teams Preferred Qualifications: Ten (10) or more years of experience in technology operations, IT business management, IT finance, procurement, vendor management, asset management, or related disciplines. Previous experience supervising procurement or contracts professionals. Experience supporting a complex, geographically dispersed professional services, consulting, engineering, or environmental services organization. Experience with Technology Business Management (TBM), IT Financial Management (ITFM), FinOps, IT Asset Management (ITAM), Software Asset Management (SAM), or related governance frameworks. Familiarity with SaaS licensing models, enterprise software agreements, cloud consumption models, managed services agreements, and professional services contracts. Experience negotiating technology contracts, software licensing agreements, renewals, pricing structures, and vendor commercial terms. Experience implementing or improving technology financial management, procurement, vendor management, contract management, or asset management processes and systems. Experience using IT asset management platforms, ERP or procurement systems, contract lifecycle management tools, financial planning platforms, and reporting or analytics solutions. Experience developing executive dashboards, operational KPIs, and performance reporting related to technology spend, vendors, assets, contracts, and licensing. What Success Looks Like: Improves the accuracy and predictability of technology budgets, forecasts, and financial planning. Increases visibility into technology spend, contracts, licensing commitments, and vendor obligations. Identifies opportunities to optimize software licensing, vendor agreements, and technology costs while maintaining service levels. Establishes proactive processes for contract renewals, procurement planning, and vendor governance. Maintains accurate and reliable software license and hardware asset records. Delivers timely, actionable financial and operational reporting that supports technology leadership decision-making. Enhances transparency, accountability, and operational maturity across technology financial, vendor, contract, and asset management functions. Other Job Conditions When drug testing is required Applicants must be willing to participate in drug and alcohol screening as part of the pre-employment process, when required by project or client requirements. When driving is required Applicants must possess a valid driver's license and meet SWCA's driver requirements. When traveling is required This position may require domestic travel, including travel by commercial airline. Candidates must be able to obtain and maintain all valid travel documents and identification required for work-related travel throughout the duration of employment. Safety Expectations Staff level: Adheres to the safety program and looks out for the safety of others, promptly communicating and mitigating safety hazards. Project level: Takes responsibility for team safety, developing safety plans (when applicable), and anticipating potential safety hazards. Lead level: Drives compliance of safety policies and reporting requirements to ensure overall team safety. Director Level: Serve as an ambassador for SWCA’s Safety Culture and implementation Work Environment Work is regularly performed outdoors and involves hiking over uneven terrain, lifting and carrying equipment up to 25–50 pounds, and working in varying/extreme weather conditions. Employees may be exposed to vegetation, wildlife, insects, dust, chemicals, sharp or heavy tools, and other environmental conditions while following required safety procedures. Pay Range SWCA is committed to salary equity and transparency. The expected pay range for this US-based position is $115,689.60 to $151,632.00 per year. Actual pay may vary based on experience, qualifications, geographic location, and other factors permitted by law. Eligible employees may also receive performance-based bonuses. As a 100% employee-owned company, we invest in your future. Our Total Rewards package includes an Employee Stock Ownership Plan, 401(k) with profit sharing, medical, dental, and vision coverage, paid time off, wellness programs, and professional development opportunities. Closing If you need accommodation due to a disability, please contact accommodations@swca.com or call 1 480 581 5378. If you require assistance with the application process, please contact recruiting@swca.com. Use of Technology in Hiring SWCA may use approved technology, including AI-assisted tools, to support parts of the application and recruiting process. All selection and hiring decisions are made by SWCA employees, and candidates are not selected or rejected by automated systems. We are committed to a fair, transparent, and human-centered hiring experience. Candidate Use of AI Candidates may use AI tools to help prepare application materials and interviews. However, all application materials, assessments, and interview responses must accurately reflect their own experience, skills, and qualifications. AI must not be used to fabricate experience, complete assessments on their behalf, or otherwise misrepresent their background or abilities. Equal Opportunity Employer SWCA Environmental Consultants is an Equal Opportunity Employer. We encourage applications from women, minorities, veterans, and individuals with disabilities. We are committed to creating an inclusive workplace where all employees can thrive. SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA’s continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers. #LI-KB1
You would lead the client data and insights team, oversee CRM, data governance, and marketing analytics, and implement automation and AI solutions to improve client intelligence and business decisions. | The role requires at least six years in CRM operations, marketing analytics, or business intelligence, proficiency with Deltek Vantagepoint and Power BI, and experience leading teams and complex data projects. | About the opportunity SWCA Environmental Consultants is seeking a Marketing Manager – Client Data & Insights (HR Title: Marketing Technology & Information Manager) to lead our Client Data & Insights team and help advance how our growing, employee-owned firm understands, supports, and serves its clients. In this role, you’ll lead the people, platforms, processes, and programs that support SWCA’s client intelligence ecosystem. You’ll serve as the primary business lead for Deltek Vantagepoint CRM, guide client data governance and quality, oversee sales and client intelligence reporting, and help expand our Voice of the Client program. You’ll also have an opportunity to rethink how the work gets done. Through automation, AI, and continuous improvement, you’ll help reduce manual processes, make client intelligence easier to access, and give employees and leaders better information for making decisions. This is a highly collaborative role for someone who enjoys connecting technology, data, processes, and people to solve complex business challenges and improve client experience. You’ll work closely with the Client Intelligence & Analytics Director, Information Technology, Marketing, Client Services, business leaders, and system users across the organization. This is a full-time, regular, salaried/exempt opportunity that offers flexibility to work distributed (=remote), in a hybrid capacity, or from any SWCA office location. To be considered for this position, a cover letter must accompany your resume. Application deadline: Applications are reviewed on a rolling basis, and interviews may be scheduled as qualified candidates are identified. This position may close without prior notice once a strong candidate pool is established. About SWCA SWCA Environmental Consultants is a 100% employee-owned firm providing environmental services across the United States. Being employee-owned means our people have a shared stake in the company’s success and a voice in building the kind of workplace, client experience, and future we want to create together. Our North Star is to be the best place to work and a leader in sustainability, delivering sound science and creative solutions to complex environmental challenges. That starts with an environment where people are trusted to contribute, encouraged to keep learning, and supported in building meaningful, long-term careers. Our values guide how we work every day. We collaborate as #OneSWCA, stay curious through #AlwaysLearning, challenge ourselves to #NeverSettle, and #GiveBack to the communities where we live and work. Across our offices and teams, we bring an ownership mindset to our work by taking responsibility, helping one another succeed, and contributing to something bigger than our individual roles. What you will accomplish Assists in the development and implementation of a client data and insights strategy aligned with the company's overall marketing and business goals. Contributes to SWCA’s strategic planning and department leadership. Directs the development and maintenance of marketing dashboards and reports to track performance metrics and key performance indicators. Leads the analysis of marketing data to extract actionable insights and trends and inform and optimize marketing and sales strategies. Oversee the implementation, integration, and maintenance of Vantagepoint CRM and voice of the client systems, processes, and data. Stays current with industry trends and emerging technologies in marketing. Continuously seeks opportunities to improve marketing processes and technology infrastructure. Seeks out opportunities to inform and educate others. Institutes and upholds rigorous quality assurance and control standards for collecting, storing, and maintaining marketing data, ensuring data integrity, accuracy, security, and compliance with data privacy regulations. Simultaneously, ensures strict adherence to safety policies and procedures, safeguarding the team's welfare and compliance with regulatory requirements. Leads highly complex projects or programs that have significant strategic importance and/or broad organizational impact. Oversees team development of innovative data services, processes, and products to address current and future business needs. Works closely with marketing, sales, technology, and other departments to ensure alignment and integration of technology solutions and data to meet marketing team needs. Communicates data insights and recommendations company-wide and champions the use of data-driven decision making to identify growth opportunities and market trends. Manages a diverse team that may include both supervisors and individual contributors. Responsibilities include hiring, onboarding, developing, and managing staff. Mentors staff for impactful influence, coaching others in technical excellence, leadership, and strategy, and also develops specialized products, processes, or solutions. Fosters team development and collaboration to enhance outcomes and engagement. Performs related work as assigned. Additional Job-Specific Responsibilities Serve as the business owner and subject matter expert for Deltek Vantagepoint CRM functionality, data structures, workflows, dashboards, reporting capabilities, and integrations. Develop and maintain a multi-year Vantagepoint CRM roadmap aligned with SWCA’s growth, client experience, and operational objectives. Prioritize and manage CRM enhancements, integrations, automation opportunities, upgrades, and user experience improvements in partnership with technology and ERP stakeholders. Monitor CRM adoption and lead stakeholder engagement, user training, change management, and compliance strategies that increase engagement and business value. Drive continuous improvement of client journey and pursuit pipeline workflows within the CRM. Lead Power BI reporting for sales, pipeline, client intelligence, and growth insights in alignment with SWCA’s broader data analytics program. Expand reporting capabilities from descriptive reporting toward predictive and forward-looking analytics. Lead execution and continuous improvement of SWCA’s client feedback program, including survey deployment, response monitoring, closed-loop follow-up workflows, reporting, and stakeholder communications. Integrate client feedback with CRM, business performance, and relationship data to identify client opportunities and risks. Pilot AI-enabled and automated solutions for data enrichment, cleansing, duplicate management, classification, workflow efficiency, and insight generation. Minimum Qualifications Six years of relevant, progressively responsible experience, including some experience managing others. Eight years of related experience is preferred; or any equivalent combination of experience, performance, training, and/or education. Knowledge normally obtained through post-secondary education or training; bachelor's degree preferred. Experience and qualifications for success Six years of experience in CRM administration, CRM operations, sales operations, marketing operations, business intelligence, client intelligence, or related functions. Demonstrated experience leading Deltek Vantagepoint CRM, including system governance, workflow design, reporting, and data structure and quality. Strong experience overseeing Power BI development and ensuring dashboards and reports meet quality, usability, and accessibility standards. Experience managing client feedback, Voice of the Customer, Voice of the Client, or customer experience programs. Experience implementing workflow automation, AI-enabled business processes, or data automation solutions. Strong understanding of business development, sales, pursuits, client relationships, and project lifecycle processes within a professional services environment. Experience leading and developing analysts, CRM professionals, data specialists, or similar roles. Ability to connect business needs with technology and translate them into scalable processes and solutions. Ability to interpret complex information and communicate insights and recommendations clearly to technical and nontechnical audiences. Strong collaboration, stakeholder management, communication, and change management skills. A continuous-improvement mindset and interest in finding better ways to connect people, processes, data, and technology. Preferred Qualifications Bachelor’s degree in Business, Marketing, Information Systems, Analytics, Data Management, or related field. Eight (8) + years of related experience. Pay Range SWCA is committed to salary equity and transparency. The expected pay range for this US-based position is $84,884 to $126,500 per year. Actual pay may vary based on experience, qualifications, geographic location, and other factors permitted by law. Eligible employees may also receive performance-based bonuses. As a 100% employee-owned company, we invest in your future. Our Total Rewards package includes an Employee Stock Ownership Plan, 401(k) with profit sharing, medical, dental, and vision coverage, paid time off, wellness programs, and professional development opportunities. Closing If you need accommodation due to a disability, please contact accommodations@swca.com or call 1 480 581 5378. If you require assistance with the application process, please contact recruiting@swca.com. Use of Technology in Hiring SWCA may use approved technology, including AI-assisted tools, to support parts of the application and recruiting process. All selection and hiring decisions are made by SWCA employees, and candidates are not selected or rejected by automated systems. We are committed to a fair, transparent, and human-centered hiring experience. Candidate Use of AI Candidates may use AI tools to help prepare application materials and interviews. However, all application materials, assessments, and interview responses must accurately reflect their own experience, skills, and qualifications. AI must not be used to fabricate experience, complete assessments on their behalf, or otherwise misrepresent their background or abilities. Equal Opportunity Employer SWCA Environmental Consultants is an Equal Opportunity Employer. We encourage applications from women, minorities, veterans, and individuals with disabilities. We are committed to creating an inclusive workplace where all employees can thrive. SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA’s continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers. #LI-AO1 #ind-swca
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