SurveyMonkey

Develop and maintain full-stack web applications, design and implement new features, collaborate with product managers and engineers, and contribute to continuous improvement in an Agile environment. | 8+ years web development experience with strong backend Python skills, proficiency in React and TypeScript, experience with REST and GraphQL APIs, AWS, monitoring tools, and ability to architect full-stack features. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for We’re seeking a full-stack developer to join a dedicated engineering team in Portland supporting SurveyMonkey’s customer-facing teams. Our team works on a range of frontend and backend projects for both internal and external customers. Our charter includes developing outstanding Help Centers to scale our customer support, admin tools to drive internal efficiency, and a focus on product abuse to create a safer customer experience, as well as projects to support major company priorities. We’re looking for engineers who don’t just love solving challenging technical problems, but care about whom we’re solving these problems for. You’ll work alongside engineers and product managers, iterating quickly to ensure we build the best solutions for our users. Our engineers contribute to the full application stack, from data and schema storage to interactive JavaScript, and everything in between. What you’ll be working on Build and maintain a mission-critical web application, built primarily in Python and React Own the development of new features, including crafting technical specs, writing readable and extensible code, and keeping tabs on post-release metrics Actively contribute new ideas to a team that is committed to continuous improvement Collaborate with and mentor other engineers on best practices Work closely with product managers and stakeholders to ensure we are building the best solutions Work in an Agile environment with frequent feedback and deployments We’d love to hear from people with 8+ years of experience in web application development Design and implement a web application from the ground up Write complete, testable code with meaningful unit test coverage Write tech specs clearly explaining planned work Give and receive constructive feedback from peers and managers Architect new full-stack features, including DB schemas, back-end models, API endpoints, and front-end implementation Debug production software using application and server logs and monitoring tools. Strong backend skills, particularly in Python, and comfort working across the stack Proficient with React, TypeScript, and modern front-end tooling Comfortable integrating with internal APIs using REST and GraphQL Demonstrate proficiency with AWS, monitoring tools (e.g. Splunk, New Relic) and distributed queues (e.g. Kafka) SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Lead and mentor a team of business systems engineers focused on automation and integration. Oversee architecture, design, and execution of workflows using integration/automation platforms. | The ideal candidate has 7+ years of experience in business systems, automation, or enterprise applications, with at least 2+ years in a leadership role. Strong technical expertise with integration and automation platforms is essential. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for We are seeking an experienced Manager, Automation Systems to join our team. This is a hands-on role that requires you to operate both strategically and tactically. You will manage a team of Systems Engineers who work on automation, enhancement, and modernization projects for stakeholders across the enterprise, while taking a hands-on approach where needed. The ideal candidate has driven enterprise-wide automation solutions, has a problem-solving mindset, and a passion for streamlining processes across enterprise applications. What you’ll be working on Lead and mentor a team of business systems engineers focused on automation and integration. Partner with stakeholders to identify automation opportunities and help define an automation roadmap that balances strategic initiatives with tactical needs. Oversee architecture, design, and execution of workflows using integration/automation platforms. Take a hands-on role in the design and development of complex automation workflows and integrations as needed. Serve as a subject matter expert on integration/automation platforms (e.g., Workato, Boomi, MuleSoft). Ensure solutions follow best practices in security, scalability, and maintainability. Ensure best practices for documentation, testing, and change management are followed. Drive adoption of automation solutions across the organization through effective communication and training. Manage vendor relationships, licenses, and system administration responsibilities. We’d love to hear from people with 7+ years of experience in business systems, automation, or enterprise applications, with at least 2+ years in a leadership role. Strong technical expertise with integration and automation/ AI platforms (e.g., Workato, MuleSoft, Glean, etc). Hands-on experience delivering solutions across ERP, CRM, HRIS, or other SaaS business applications. Proven ability to lead cross-functional initiatives and manage competing priorities. Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner Strong communication and stakeholder management skills. Experience mentoring technical staff and fostering team development. System certifications (Workato, Mulesoft, etc) is a plus Experience working in a scrum environment is a plus The base pay provided for this position ranges from $136,510 / year - $184,690 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Design and implement frontend UI components and collaborate on ML model deployment and operationalization across the stack. | 5+ years engineering experience with frontend and MLOps skills, strong Python and AWS experience, and proficiency in React and CI/CD pipelines. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for At SurveyMonkey, we are seeking a Senior Full-stack (Frontend & MLOps) Software Engineer who can contribute to both the product-facing frontend and the operationalization of machine learning models. In this role, you will design and implement user-friendly interfaces while also collaborating closely with data scientists and ML engineers to ensure models are deployed, monitored, and scaled effectively in production. This is a hands-on position where you’ll work across the stack and help bridge the gap between user experience and ML infrastructure. What you’ll be working on Build and maintain responsive, reusable, and performant UI components. Work with designers and product managers to translate requirements into intuitive user experiences. Integrate frontend applications with APIs and ML-driven services. Ensure accessibility, security, and performance best practices in frontend code. Collaborate with data scientists to productionize ML models. Implement and maintain CI/CD pipelines for ML workflows. Contribute to model monitoring, data validation, and alerting systems. Support automation of model deployment, retraining, and versioning processes.Troubleshoot and resolve issues across ML infrastructure and frontend integrations. We’d love to hear from people with 5+ years of professional engineering experience, with exposure to both frontend and DevOps/MLOps domains. 3+ years of ML engineering experience using Python 3 in backend development and AWS for model deployment/serving. Strong proficiency in frontend technologies (React, TypeScript, JavaScript, HTML, CSS). Familiarity with CI/CD pipelines, containers (Docker), and orchestration (Kubernetes). Understanding of MLOps concepts such as model deployment, monitoring, and lifecycle management. Hands-on experience with AWS. Strong collaboration skills and ability to work effectively with cross-functional teams. Good documentation skills. The base pay provided for this position ranges from $124,000 / year - $186,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

The Lead Product Designer will drive exceptional design craft and manage multiple workstreams autonomously, focusing on user experience for survey creation and respondent flows. This role involves advocating for user-centered design principles and delivering high-quality design solutions that align with user needs and business goals. | Candidates should have 12+ years of experience in design, with a strong portfolio showcasing exceptional design craft across digital products. Expertise in design systems and familiarity with data implementation tools and user research tools are also required. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for The Lead Designer in our Authoring team is focused on delivering exceptional design craft and driving multiple workstreams autonomously. You will play a pivotal role in shaping the user experience of the survey creation and respondent flows in SurveyMonkey platform, ensuring design solutions meet both end-to-end user needs and business objectives. Our Lead Designer’s mission should be to set the standard on implementation of a survey creation experience that is as rigorous in concept-to-production translation as it is seamless and simplistic – whether it’s serving a novice user or a professional researcher. What you’ll be working on Driving strategic value and bringing your innovative spirit to the table Lead cross-functional ideation sessions, developing concepts that are strategically different and transformative. Expertly select and adapt methodologies to optimize project outcomes. Uncover opportunities to raise the bar within the team and introduce new frameworks, methodologies, and trends. Identify opportunities that benefit customers, such as cross-workstream collaboration to promote a holistic, end-to-end experience for our users. Advocate for user-centered design principles in product strategy discussions. Set new benchmarks in user-centric design. Form and communicate data-driven rationales that elevate strategic value. Raising the bar on high-value, user-centric experiences Develop and deliver high-quality design solutions that align with user needs, business goals, and technical constraints. Execute hands-on design work, including wireframes, prototypes, and high-fidelity visuals. Strategically employ varying UI fidelity levels to maximize engagement, accelerate decisions, and drive innovation throughout development. Push the boundaries of creative excellence, while having expert awareness of SurveyMonkey’s design system. Connect the dots and identify opportunities for shared components to be ratified into the system. Ensure designs are scalable, accessible, and optimized for performance. Consider impact on varying form factors. Maintain a pulse on innovations in user experiences, visual design, and the subtle details and triggers (e.g. micro-animations, motion graphics) that shape those ‘moments of delight’. Utilize data-driven insights to validate design decisions through user testing and analytics. Collaborate with user researchers or conduct research yourself to understand the mental models of our users and validate design decisions through moderated and unmoderated research methods. Be a great partner on all levels Partner closely with designers to ensure cohesive direction and outcomes in their work. Leverage technical knowledge to bridge the gap between design and engineering teams. Collaborate with cross-functional teams, including product managers, engineers, and researchers, to ensure seamless integration of design into development processes. Build trust and support across the organization through effective communication and collaboration, influencing outcomes and building consensus. Instill trust and build effective working relationships with senior management and key decision-makers. We’d love to hear from people with 12+ years experience in the design field, most recently working as a Lead Designer or Senior Designer in product design roles. 4+ years of demonstrated Design Systems expertise. Experience with Data implementation tools such as Amplitude, Pendo, Eppo. Familiarity utilizing Jira to facilitate project tracking. Familiarity with user research tools Has worked with design teams with 4+ Product and UX designers. Strong portfolio showcasing exceptional design craft across digital products. Expertise in Figma. Experience working within a SaaS environment is highly preferred. The base pay provided for this position ranges from $170,850 / year - $231,150 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Define and lead product strategy for core platform features, integrate AI/ML, collaborate with engineering and design teams, and drive key user engagement metrics. | 5-7 years of product management experience, strong AI/ML interest or experience, analytical skills, excellent communication, and ability to lead cross-functional teams. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a product leader who loves to build and ship? We're looking for a Senior Product Manager to own a core part of the SurveyMonkey platform. You will be responsible for defining the future of how millions of users create, distribute, and analyze surveys. You'll drive the product strategy for our survey authoring experience, from building intuitive smart features to enabling seamless multi-user collaboration. We're looking for a builder who has a passion for AI and a bias for action, ready to make a significant impact on our most foundational product. What you’ll be working on Define and lead the product strategy for a critical area of our core platform, such as the survey authoring canvas, distribution channels, or response collection and analysis. Identify and champion opportunities to integrate AI/ML to make our products smarter. You could work on anything from AI-powered question suggestions to automated analysis of open-ended text responses. Partner closely with engineering, design, and data science to scope, build, and launch new features. You'll use your influence to align stakeholders and move projects forward at high velocity. You'll be accountable for defining, prioritizing, and executing against a roadmap that drives key metrics like survey send rates, user engagement, and retention. You will build and evolve features that enable seamless collaboration and sharing, empowering multiple users and teams to work together on surveys. We’d love to hear from people with 5-7 years of product management experience, with a track record of building and shipping successful products. Experience or strong interest in AI/ML, with the ability to identify and leverage new technologies to solve user problems. A "builder" mindset with a passion for designing elegant and intuitive user experiences for complex workflows. An entrepreneurial spirit and comfort in ambiguity, with a proven ability to lead a cross-functional team toward ambitious goals. Deep analytical skills and the ability to make data-informed decisions about prioritization and trade-offs. Excellent communication skills and the ability to articulate a clear product vision to a wide range of audiences The base pay provided for this position ranges from $141,950 / year - $167,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Drive product roadmap execution for core survey authoring and analysis features, collaborate with design, engineering, and data science teams, and use data to inform product decisions. | 3-4 years of SaaS product management experience, strong analytical skills, interest in AI, and excellent communication and collaboration abilities. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a builder with a passion for crafting amazing user experiences? We are looking for a highly motivated Product Manager II to join our Core Products team. You will play a hands-on role in improving our foundational platform, directly impacting how our users author, distribute, and analyze surveys. This role is perfect for someone who loves to solve problems, is eager to learn, and wants to contribute to a product with millions of users. You'll get to work on the most fundamental parts of our business, from the ground up, in a fast-paced and collaborative environment. What you’ll be working on Contribute to and execute a product roadmap focused on our core survey authoring and analysis experiences. You'll work on feature improvements that directly impact how users build, share, and get value from their surveys. Work with design, engineering and data science to explore and implement AI/ML features that make our users' lives easier and their data more insightful. Translate customer needs into product requirements, user stories, and acceptance criteria. You'll drive the day-to-day execution to deliver high-quality features that solve real problems. Help build and improve features that enable users to collaborate more effectively within SurveyMonkey, focusing on making multi-user dynamics intuitive and seamless. Use quantitative data (e.g., from Amplitude, SQL) and qualitative user feedback to measure feature performance, identify opportunities, and make recommendations for future development. We’d love to hear from people with 3-4 years of SaaS product management experience. Strong interest in AI and a willingness to quickly learn about new technologies and their applications. A curious, positive attitude and the ability to drive toward ambitious goals with urgency and agency Proven analytical and problem-solving skills, with a love for using data to validate and inform decisions. Excellent communication and collaboration skills, with a track record of working effectively with engineering and design teams. The base pay provided for this position ranges from $119,000 / year - $140,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Define and lead product strategy for core platform features, integrate AI/ML, collaborate with engineering and design teams, and drive key user engagement metrics. | 5-7 years of product management experience, strong AI/ML interest or experience, analytical skills, excellent communication, and ability to lead cross-functional teams. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a product leader who loves to build and ship? We're looking for a Senior Product Manager to own a core part of the SurveyMonkey platform. You will be responsible for defining the future of how millions of users create, distribute, and analyze surveys. You'll drive the product strategy for our survey authoring experience, from building intuitive smart features to enabling seamless multi-user collaboration. We're looking for a builder who has a passion for AI and a bias for action, ready to make a significant impact on our most foundational product. What you’ll be working on Define and lead the product strategy for a critical area of our core platform, such as the survey authoring canvas, distribution channels, or response collection and analysis. Identify and champion opportunities to integrate AI/ML to make our products smarter. You could work on anything from AI-powered question suggestions to automated analysis of open-ended text responses. Partner closely with engineering, design, and data science to scope, build, and launch new features. You'll use your influence to align stakeholders and move projects forward at high velocity. You'll be accountable for defining, prioritizing, and executing against a roadmap that drives key metrics like survey send rates, user engagement, and retention. You will build and evolve features that enable seamless collaboration and sharing, empowering multiple users and teams to work together on surveys. We’d love to hear from people with 5-7 years of product management experience, with a track record of building and shipping successful products. Experience or strong interest in AI/ML, with the ability to identify and leverage new technologies to solve user problems. A "builder" mindset with a passion for designing elegant and intuitive user experiences for complex workflows. An entrepreneurial spirit and comfort in ambiguity, with a proven ability to lead a cross-functional team toward ambitious goals. Deep analytical skills and the ability to make data-informed decisions about prioritization and trade-offs. Excellent communication skills and the ability to articulate a clear product vision to a wide range of audiences The base pay provided for this position ranges from $141,950 / year - $167,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Drive product roadmap execution for core survey authoring and analysis features, collaborate with design, engineering, and data science teams, and use data to inform product decisions. | 3-4 years of SaaS product management experience, strong analytical skills, interest in AI, and excellent communication and collaboration abilities. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a builder with a passion for crafting amazing user experiences? We are looking for a highly motivated Product Manager II to join our Core Products team. You will play a hands-on role in improving our foundational platform, directly impacting how our users author, distribute, and analyze surveys. This role is perfect for someone who loves to solve problems, is eager to learn, and wants to contribute to a product with millions of users. You'll get to work on the most fundamental parts of our business, from the ground up, in a fast-paced and collaborative environment. What you’ll be working on Contribute to and execute a product roadmap focused on our core survey authoring and analysis experiences. You'll work on feature improvements that directly impact how users build, share, and get value from their surveys. Work with design, engineering and data science to explore and implement AI/ML features that make our users' lives easier and their data more insightful. Translate customer needs into product requirements, user stories, and acceptance criteria. You'll drive the day-to-day execution to deliver high-quality features that solve real problems. Help build and improve features that enable users to collaborate more effectively within SurveyMonkey, focusing on making multi-user dynamics intuitive and seamless. Use quantitative data (e.g., from Amplitude, SQL) and qualitative user feedback to measure feature performance, identify opportunities, and make recommendations for future development. We’d love to hear from people with 3-4 years of SaaS product management experience. Strong interest in AI and a willingness to quickly learn about new technologies and their applications. A curious, positive attitude and the ability to drive toward ambitious goals with urgency and agency Proven analytical and problem-solving skills, with a love for using data to validate and inform decisions. Excellent communication and collaboration skills, with a track record of working effectively with engineering and design teams. The base pay provided for this position ranges from $119,000 / year - $140,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Develop and maintain frontend UI components and collaborate with ML engineers to deploy and monitor machine learning models in production. | 5+ years engineering experience with frontend and MLOps, 3+ years Python backend and AWS for ML deployment, proficiency in React/TypeScript, and familiarity with Docker and Kubernetes. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for At SurveyMonkey, we are seeking a Senior Full-stack (Frontend & MLOps) Software Engineer who can contribute to both the product-facing frontend and the operationalization of machine learning models. In this role, you will design and implement user-friendly interfaces while also collaborating closely with data scientists and ML engineers to ensure models are deployed, monitored, and scaled effectively in production. This is a hands-on position where you’ll work across the stack and help bridge the gap between user experience and ML infrastructure. What you’ll be working on Build and maintain responsive, reusable, and performant UI components. Work with designers and product managers to translate requirements into intuitive user experiences. Integrate frontend applications with APIs and ML-driven services. Ensure accessibility, security, and performance best practices in frontend code. Collaborate with data scientists to productionize ML models. Implement and maintain CI/CD pipelines for ML workflows. Contribute to model monitoring, data validation, and alerting systems. Support automation of model deployment, retraining, and versioning processes.Troubleshoot and resolve issues across ML infrastructure and frontend integrations. We’d love to hear from people with 5+ years of professional engineering experience, with exposure to both frontend and DevOps/MLOps domains. 3+ years of ML engineering experience using Python 3 in backend development and AWS for model deployment/serving. Strong proficiency in frontend technologies (React, TypeScript, JavaScript, HTML, CSS). Familiarity with CI/CD pipelines, containers (Docker), and orchestration (Kubernetes). Understanding of MLOps concepts such as model deployment, monitoring, and lifecycle management. Hands-on experience with AWS. Strong collaboration skills and ability to work effectively with cross-functional teams. Good documentation skills. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Serve as a trusted business partner to senior stakeholders, translating complex data into actionable insights. Collaborate with cross-functional teams to shape go-to-market strategy and drive execution across key growth initiatives. | Candidates should have 3+ years of experience in business operations, strategy, or data analytics, ideally in a product-led environment. Strong Excel and moderate SQL proficiency, along with excellent communication skills, are essential. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for We’re looking for a Senior Strategy & Business Operations Analyst to join our Go-To-Market team, supporting SurveyMonkey’s Self-Serve business. In this high-impact, highly visible role, you’ll act as a strategic partner to senior leaders across product, marketing, BI/DE, and finance—helping to uncover insights, solve complex business challenges, and drive execution across key growth initiatives. This is a unique opportunity to work on some of the company’s most critical levers, offering a steep learning curve, cross-functional exposure, and a direct connection between your work and company-wide outcomes. What you’ll be working on Serve as a trusted business partner to senior stakeholders across the Self-Serve org, translating complex data into clear, actionable insights. Collaborate closely with the product team on control/treatment experiments, such as new feature rollouts, price changes, and usage limits, by analyzing the financial impact of tests and providing a go/no-go recommendation on whether initiatives should be scaled across the business. Partner cross-functionally with marketing, BI/DE, and finance teams to shape go-to-market strategy, uncover growth opportunities, and address business risks. Build scalable reporting and frameworks to monitor KPIs such as signups, conversion rates, AOV, LTV, ARR, and bookings. Drive quarterly forecasts, annual planning, and long-range modeling in partnership with Finance, aligning financial targets with strategic objectives. Contribute to executive and Board-level deliverables by synthesizing performance drivers, risks, and recommendations. Lead or support high-impact initiatives to improve business performance, often with limited structure or precedent. We’d love to hear from people with 3+ years of experience in business operations, strategy, data analytics, or FP&A—ideally in a product-led or growth-oriented environment. Demonstrated strength in cross-functional collaboration and stakeholder management, with a proactive and solutions-oriented approach. Advanced Excel proficiency is required—including experience with dynamic modeling, scenario planning, index/match/lookups, pivot tables, and nested formulas. Moderate SQL proficiency is required—you should be comfortable using existing data tables to access information. You’re comfortable navigating data tables, writing queries with joins, filters, and aggregations to independently explore questions and derive insight. Strong financial and business acumen, with the ability to connect performance metrics to strategic outcomes. Excellent written and verbal communication skills—able to influence across levels by simplifying the complex. A continuous improvement mindset—always looking to automate, optimize, and challenge the status quo. The base pay provided for this position ranges from $101,150 / year - $136,850 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.