SurveyMonkey

Lead strategy and evolution of SurveyMonkey's logged-out website into an AI-first platform to drive acquisition and revenue. | 7+ years in web product management, 4+ years in A/B and multivariate testing, high AI fluency, and technical depth in web technologies. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for We are seeking a highly motivated Lead Product Manager to own the logged-out SurveyMonkey website capabilities and platform. You will define the strategy for how our web presence evolves into an AI-first platform that fundamentally shifts our user acquisition and self-serve revenue trajectory. This role requires a background in technical web product management, a disciplined approach to experimentation, and the ability to bridge gaps by collaborating effectively across engineering, product, design, sales, marketing, research, and data teams. What you’ll be working on Product Vision & Roadmap: Drive the product vision and strategy for the marketing website, defining the problem space and identifying high-leverage opportunities to transform user acquisition. Product Development: Work closely with engineering, design, and other cross-functional partners to develop, launch, and iterate on customer-facing web products and the internal tech stack. Translate strategy into clear requirements and decisions that maintain momentum. Technical Fluency: Partner with engineering leadership to identify and bridge gaps in our web architecture. You will ensure our technical stack is not just scalable, but a competitive advantage that enables rapid, decentralized experimentation and delivery. Data, Analysis & Metrics: Define and track KPIs that reflect the health of the web platform, core web vitals, and user acquisition. Use data, experimentation, and competitive research to surface opportunities and prioritize high-impact efforts. AI-Forward: Evaluate, implement, and govern AI solutions to increase speed to customer value. You will define the standards for agentic-readiness and educate the organization on AI-first transformation. Communication & Impact: Shape company-wide strategy by influencing cross-functional decisions and partnering with leadership to drive board-visible business impact. Strategic Alignment: Navigate complex trade-offs between marketing, technical SEO, and product conversion, aligning multiple stakeholders to maintain a unified, multi-year web vision. Customer Focus: Deeply understand our target customers. Conduct market research, identify industry trends, and provide competitive analysis. Operational Excellence: Define and evangelize best practices for experimentation, AI governance, and product-led growth (PLG) that elevate the performance of web and product teams across the organization. We’d love to hear from people with 7+ years of experience in Web Product Management (SaaS / PLG preferred) delivering significant business impact through web platforms. 4+ years of experience designing, implementing, and analyzing A/B and multivariate tests. A deep curiosity about what motivates users to engage and convert, using that empathy to build web experiences that solve their problems. High AI fluency with experience launching agents, automating workflows, and improving website agentic-readiness. A strong understanding of web technologies and content management systems, alongside expertise in data analysis using tools like Amplitude or Eppo. Product instincts matched by technical depth; you collaborate closely with engineering and design to architect scalable systems and navigate complex trade-offs. A leadership style rooted in ownership and empathy. You inspire trust, drive accountability, and elevate the people and products around you. The base pay provided for this position ranges from $175,950.00 / year - $248,400.00 / year USD depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Your data For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

Define and lead product strategy for core platform features, integrate AI/ML, collaborate with engineering and design teams, and drive key user engagement metrics. | 5-7 years of product management experience, strong AI/ML interest or experience, analytical skills, excellent communication, and ability to lead cross-functional teams. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a product leader who loves to build and ship? We're looking for a Senior Product Manager to own a core part of the SurveyMonkey platform. You will be responsible for defining the future of how millions of users create, distribute, and analyze surveys. You'll drive the product strategy for our survey authoring experience, from building intuitive smart features to enabling seamless multi-user collaboration. We're looking for a builder who has a passion for AI and a bias for action, ready to make a significant impact on our most foundational product. What you’ll be working on Define and lead the product strategy for a critical area of our core platform, such as the survey authoring canvas, distribution channels, or response collection and analysis. Identify and champion opportunities to integrate AI/ML to make our products smarter. You could work on anything from AI-powered question suggestions to automated analysis of open-ended text responses. Partner closely with engineering, design, and data science to scope, build, and launch new features. You'll use your influence to align stakeholders and move projects forward at high velocity. You'll be accountable for defining, prioritizing, and executing against a roadmap that drives key metrics like survey send rates, user engagement, and retention. You will build and evolve features that enable seamless collaboration and sharing, empowering multiple users and teams to work together on surveys. We’d love to hear from people with 5-7 years of product management experience, with a track record of building and shipping successful products. Experience or strong interest in AI/ML, with the ability to identify and leverage new technologies to solve user problems. A "builder" mindset with a passion for designing elegant and intuitive user experiences for complex workflows. An entrepreneurial spirit and comfort in ambiguity, with a proven ability to lead a cross-functional team toward ambitious goals. Deep analytical skills and the ability to make data-informed decisions about prioritization and trade-offs. Excellent communication skills and the ability to articulate a clear product vision to a wide range of audiences The base pay provided for this position ranges from $141,950 / year - $167,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Drive product roadmap execution for core survey authoring and analysis features, collaborate with design, engineering, and data science teams, and use data to inform product decisions. | 3-4 years of SaaS product management experience, strong analytical skills, interest in AI, and excellent communication and collaboration abilities. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a builder with a passion for crafting amazing user experiences? We are looking for a highly motivated Product Manager II to join our Core Products team. You will play a hands-on role in improving our foundational platform, directly impacting how our users author, distribute, and analyze surveys. This role is perfect for someone who loves to solve problems, is eager to learn, and wants to contribute to a product with millions of users. You'll get to work on the most fundamental parts of our business, from the ground up, in a fast-paced and collaborative environment. What you’ll be working on Contribute to and execute a product roadmap focused on our core survey authoring and analysis experiences. You'll work on feature improvements that directly impact how users build, share, and get value from their surveys. Work with design, engineering and data science to explore and implement AI/ML features that make our users' lives easier and their data more insightful. Translate customer needs into product requirements, user stories, and acceptance criteria. You'll drive the day-to-day execution to deliver high-quality features that solve real problems. Help build and improve features that enable users to collaborate more effectively within SurveyMonkey, focusing on making multi-user dynamics intuitive and seamless. Use quantitative data (e.g., from Amplitude, SQL) and qualitative user feedback to measure feature performance, identify opportunities, and make recommendations for future development. We’d love to hear from people with 3-4 years of SaaS product management experience. Strong interest in AI and a willingness to quickly learn about new technologies and their applications. A curious, positive attitude and the ability to drive toward ambitious goals with urgency and agency Proven analytical and problem-solving skills, with a love for using data to validate and inform decisions. Excellent communication and collaboration skills, with a track record of working effectively with engineering and design teams. The base pay provided for this position ranges from $119,000 / year - $140,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Define and lead product strategy for core platform features, integrate AI/ML, collaborate with engineering and design teams, and drive key user engagement metrics. | 5-7 years of product management experience, strong AI/ML interest or experience, analytical skills, excellent communication, and ability to lead cross-functional teams. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a product leader who loves to build and ship? We're looking for a Senior Product Manager to own a core part of the SurveyMonkey platform. You will be responsible for defining the future of how millions of users create, distribute, and analyze surveys. You'll drive the product strategy for our survey authoring experience, from building intuitive smart features to enabling seamless multi-user collaboration. We're looking for a builder who has a passion for AI and a bias for action, ready to make a significant impact on our most foundational product. What you’ll be working on Define and lead the product strategy for a critical area of our core platform, such as the survey authoring canvas, distribution channels, or response collection and analysis. Identify and champion opportunities to integrate AI/ML to make our products smarter. You could work on anything from AI-powered question suggestions to automated analysis of open-ended text responses. Partner closely with engineering, design, and data science to scope, build, and launch new features. You'll use your influence to align stakeholders and move projects forward at high velocity. You'll be accountable for defining, prioritizing, and executing against a roadmap that drives key metrics like survey send rates, user engagement, and retention. You will build and evolve features that enable seamless collaboration and sharing, empowering multiple users and teams to work together on surveys. We’d love to hear from people with 5-7 years of product management experience, with a track record of building and shipping successful products. Experience or strong interest in AI/ML, with the ability to identify and leverage new technologies to solve user problems. A "builder" mindset with a passion for designing elegant and intuitive user experiences for complex workflows. An entrepreneurial spirit and comfort in ambiguity, with a proven ability to lead a cross-functional team toward ambitious goals. Deep analytical skills and the ability to make data-informed decisions about prioritization and trade-offs. Excellent communication skills and the ability to articulate a clear product vision to a wide range of audiences The base pay provided for this position ranges from $141,950 / year - $167,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Drive product roadmap execution for core survey authoring and analysis features, collaborate with design, engineering, and data science teams, and use data to inform product decisions. | 3-4 years of SaaS product management experience, strong analytical skills, interest in AI, and excellent communication and collaboration abilities. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for Are you a builder with a passion for crafting amazing user experiences? We are looking for a highly motivated Product Manager II to join our Core Products team. You will play a hands-on role in improving our foundational platform, directly impacting how our users author, distribute, and analyze surveys. This role is perfect for someone who loves to solve problems, is eager to learn, and wants to contribute to a product with millions of users. You'll get to work on the most fundamental parts of our business, from the ground up, in a fast-paced and collaborative environment. What you’ll be working on Contribute to and execute a product roadmap focused on our core survey authoring and analysis experiences. You'll work on feature improvements that directly impact how users build, share, and get value from their surveys. Work with design, engineering and data science to explore and implement AI/ML features that make our users' lives easier and their data more insightful. Translate customer needs into product requirements, user stories, and acceptance criteria. You'll drive the day-to-day execution to deliver high-quality features that solve real problems. Help build and improve features that enable users to collaborate more effectively within SurveyMonkey, focusing on making multi-user dynamics intuitive and seamless. Use quantitative data (e.g., from Amplitude, SQL) and qualitative user feedback to measure feature performance, identify opportunities, and make recommendations for future development. We’d love to hear from people with 3-4 years of SaaS product management experience. Strong interest in AI and a willingness to quickly learn about new technologies and their applications. A curious, positive attitude and the ability to drive toward ambitious goals with urgency and agency Proven analytical and problem-solving skills, with a love for using data to validate and inform decisions. Excellent communication and collaboration skills, with a track record of working effectively with engineering and design teams. The base pay provided for this position ranges from $119,000 / year - $140,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Develop and maintain frontend UI components and collaborate with ML engineers to deploy and monitor machine learning models in production. | 5+ years engineering experience with frontend and MLOps, 3+ years Python backend and AWS for ML deployment, proficiency in React/TypeScript, and familiarity with Docker and Kubernetes. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for At SurveyMonkey, we are seeking a Senior Full-stack (Frontend & MLOps) Software Engineer who can contribute to both the product-facing frontend and the operationalization of machine learning models. In this role, you will design and implement user-friendly interfaces while also collaborating closely with data scientists and ML engineers to ensure models are deployed, monitored, and scaled effectively in production. This is a hands-on position where you’ll work across the stack and help bridge the gap between user experience and ML infrastructure. What you’ll be working on Build and maintain responsive, reusable, and performant UI components. Work with designers and product managers to translate requirements into intuitive user experiences. Integrate frontend applications with APIs and ML-driven services. Ensure accessibility, security, and performance best practices in frontend code. Collaborate with data scientists to productionize ML models. Implement and maintain CI/CD pipelines for ML workflows. Contribute to model monitoring, data validation, and alerting systems. Support automation of model deployment, retraining, and versioning processes.Troubleshoot and resolve issues across ML infrastructure and frontend integrations. We’d love to hear from people with 5+ years of professional engineering experience, with exposure to both frontend and DevOps/MLOps domains. 3+ years of ML engineering experience using Python 3 in backend development and AWS for model deployment/serving. Strong proficiency in frontend technologies (React, TypeScript, JavaScript, HTML, CSS). Familiarity with CI/CD pipelines, containers (Docker), and orchestration (Kubernetes). Understanding of MLOps concepts such as model deployment, monitoring, and lifecycle management. Hands-on experience with AWS. Strong collaboration skills and ability to work effectively with cross-functional teams. Good documentation skills. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Serve as a trusted business partner to senior stakeholders, translating complex data into actionable insights. Collaborate with cross-functional teams to shape go-to-market strategy and drive execution across key growth initiatives. | Candidates should have 3+ years of experience in business operations, strategy, or data analytics, ideally in a product-led environment. Strong Excel and moderate SQL proficiency, along with excellent communication skills, are essential. | SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for We’re looking for a Senior Strategy & Business Operations Analyst to join our Go-To-Market team, supporting SurveyMonkey’s Self-Serve business. In this high-impact, highly visible role, you’ll act as a strategic partner to senior leaders across product, marketing, BI/DE, and finance—helping to uncover insights, solve complex business challenges, and drive execution across key growth initiatives. This is a unique opportunity to work on some of the company’s most critical levers, offering a steep learning curve, cross-functional exposure, and a direct connection between your work and company-wide outcomes. What you’ll be working on Serve as a trusted business partner to senior stakeholders across the Self-Serve org, translating complex data into clear, actionable insights. Collaborate closely with the product team on control/treatment experiments, such as new feature rollouts, price changes, and usage limits, by analyzing the financial impact of tests and providing a go/no-go recommendation on whether initiatives should be scaled across the business. Partner cross-functionally with marketing, BI/DE, and finance teams to shape go-to-market strategy, uncover growth opportunities, and address business risks. Build scalable reporting and frameworks to monitor KPIs such as signups, conversion rates, AOV, LTV, ARR, and bookings. Drive quarterly forecasts, annual planning, and long-range modeling in partnership with Finance, aligning financial targets with strategic objectives. Contribute to executive and Board-level deliverables by synthesizing performance drivers, risks, and recommendations. Lead or support high-impact initiatives to improve business performance, often with limited structure or precedent. We’d love to hear from people with 3+ years of experience in business operations, strategy, data analytics, or FP&A—ideally in a product-led or growth-oriented environment. Demonstrated strength in cross-functional collaboration and stakeholder management, with a proactive and solutions-oriented approach. Advanced Excel proficiency is required—including experience with dynamic modeling, scenario planning, index/match/lookups, pivot tables, and nested formulas. Moderate SQL proficiency is required—you should be comfortable using existing data tables to access information. You’re comfortable navigating data tables, writing queries with joins, filters, and aggregations to independently explore questions and derive insight. Strong financial and business acumen, with the ability to connect performance metrics to strategic outcomes. Excellent written and verbal communication skills—able to influence across levels by simplifying the complex. A continuous improvement mindset—always looking to automate, optimize, and challenge the status quo. The base pay provided for this position ranges from $101,150 / year - $136,850 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We’re glad you asked SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.