SupportYourApp

Monitor and analyze crypto transactions to identify suspicious activities and collaborate with internal teams on investigations. Maintain records and ensure compliance with audit standards while staying current on crypto compliance trends. | Candidates must have excellent Arabic and English skills and 1-2 years of experience in AML, KYC, or related fields. Familiarity with crypto exchanges and proficiency in blockchain analysis tools are also required. | Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as an AML & KYC Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: Monitor and analyze crypto transactions using tools like Chainalysis, Elliptic, TRM Labs Identify suspicious activity, patterns, and anomalies Collaborate with internal teams on investigations and risk assessments Stay current on crypto compliance trends and regulations Maintain clear records and reports to meet audit standards Conduct EDD on high-risk clients and transactions Ensure accuracy and compliance in due diligence reviews Become a product expert and constantly grow. What you need to succeed in this role: Excellent Arabic and English skills (at least C1 for both spoken and written) 1–2 years of experience in AML, KYC, compliance, CDD, risk management, or the virtual currency sector Familiarity with crypto exchanges, payment platforms, or fintech is a plus Proficiency in blockchain analysis tools (e.g., Chainalysis, Elliptic, CipherTrace) Solid understanding of blockchain, crypto transactions, and related risks Ability to detect and assess money laundering and terrorist financing risks Strong analytical and data interpretation skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Bachelor’s degree in business, finance, law, or related field Advanced degree or professional certification (e.g., CAMS, CFE, CRCM) Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Provide exceptional customer support via chat and email while maintaining knowledge of client products and meeting KPIs. | Native Japanese and English skills, 6 months customer support experience, crypto experience, and ability to securely handle sensitive information. | Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes What you will do: • Provide exceptional customer support via chats, and emails • Build positive and long-lasting relationships with customers • Meet team KPIs • Always be up-to-date with cutting-edge technology • Securely work with customers' sensitive information • Apply the latest and greatest customer happiness practices • Maintain working knowledge of our client's products and services • Communicate with developers and other departments of various IT companies What you need to succeed in this role: • Native Japanese and English communication skills • At least 6 months of experience in a customer support role • Personal or professional experience in crypto is a must • Analytical and research skills • Positive and responsible attitude • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Will be a great plus: • Experience with CRM systems • Experience in crypto/finance Benefits and Perks: • Flexible schedule • Opportunity to work fully remotely • Inclusive international environment • Compensation in USD • Good bonuses for referring friends • Paid intensive training and probation • Work-life balance • Responsive management interested in your growth and long-lasting cooperation • Greenhouse conditions for self-development • The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who are we? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

Provide exceptional customer support in the blockchain sector via chats and emails while building positive relationships with customers. Maintain knowledge of client products and communicate with developers and other departments. | Candidates must have excellent English and Russian language skills, experience in customer service, and personal or professional experience in crypto. A personal laptop with at least 8GB of RAM and a stable internet connection is also required. | Are you passionate about pioneering technology that's reshaping financial landscapes? What if you had a chance be a part of a transformative industry without boundaries? Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: Provide exceptional customer support in the blockchain sector via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English and Russian language (at least C1 for both spoken and written) Experience in customer service Personal or professional experience in crypto is a must Experience providing support via live chats Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: A strong interest in innovative financial technologies or prior experience in financial industry or payment processing Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

Provide exceptional customer support in the blockchain sector via chats and emails while building positive relationships with customers. Maintain knowledge of client products and communicate with developers and other departments. | Candidates must have excellent English and Russian language skills, along with experience in customer service and personal or professional experience in crypto. A positive attitude and analytical skills are essential for success in this role. | Are you passionate about pioneering technology that's reshaping financial landscapes? What if you had a chance be a part of a transformative industry without boundaries? Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: Provide exceptional customer support in the blockchain sector via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English and Russian language (at least C1 for both spoken and written) Experience in customer service Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: A strong interest in innovative financial technologies or prior experience in financial industry or payment processing Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

Provide customer support for VIP clients in a fintech project. Resolve client issues of varying complexity via phone and online. | Fluency in Georgian (C2), English (B1), and Russian (B2) is required. Candidates should have strong communication skills and a genuine desire to help people. | «Сделать все к праздникам» – это о тебе? Клиентоориентированность на уровне ДНК – тоже? Именно ты знаешь, где найти самые выгодные авиабилеты, самую быструю доставку или тур по Европе? Если ты гуру тайм-менеджмента и к тому же получаешь кайф от общения с клиентами, то тебе к нам. Мы ищем героя клиентской поддержки для премиального сервиса Консьерж! Все, что тебе нужно, это: Владение грузинским языком на уровне C2, английским – на уровне B1 и русским – на уровне B2; Четкая и грамотная речь; Аналитические и исследовательские способности; Искреннее, да, очень искреннее, желание помогать людям. Преимуществом будет: Опыт работы с CRM системами; Опыт общения с клиентами; Опыт работы с агрегаторами авиабилетов (Kivi, Tickets, Booking, Tripmydream, Skyscanner и другие). Что ты будешь делать: Предоставлять клиентскую поддержку для VIP-клиентов финтех проекта на русском и азербайджанском языках; Решать вопросы клиентов разных уровней сложности в телефонном и онлайн-режиме; Работать в молодой команде специалистов по логистике, авиа, туризму, банковскому делу, гостеприимству; Расти, расти и еще раз расти. С нами много плюсов: Комфортный гибкий график; Возможность работать полностью удаленно; Конкурентная компенсация (финансовый и карьерный рост); Оплачиваемое интенсивное обучение и стажировка; Реферальные бонусы; Отзывчивый менеджмент, заинтересованный в твоем росте и долгосрочном сотрудничестве. Кто мы? SupportYourApp – международная Support-as-a-Service компания, предоставляющая услуги аутсорсинга бизнес-процессов для других IT-компаний по всему миру. Мы работаем с клиентами из более чем 30 стран и разговариваем на 60 языках. Ждем твоего резюме! DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.