Super.com

Owns and aligns the strategy, roadmap, and outcomes for cross-vertical core experience teams, ensuring cohesive, high-quality user experiences that drive key business metrics. | Requires 10+ years in B2C product management, managing multiple teams, with experience in cross-platform work, experimentation, and executive communication. | Director of Product, Core Experience About Super.com We started Super.com to help maximize lives—both the lives of our customers and the lives of our team—so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized. We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are. About the role We’re hiring a Director of Product, Core Experience to own the strategy, roadmap, and outcomes for a new cross-vertical “Core Experience” area that sits across Travel, Fintech & Earnings, and key infrastructure teams. This is not a new product vertical or a reorg—it’s a focused way to align end-to-end member experience, shared OKRs, and decision-making across teams that cut across surfaces and journeys. Reporting directly to the SVP, Product & Design, you’ll lead a portfolio of Mission Aligned Teams (MATs) and product leaders working on things like homepage and membership value, value-add experiences, payments, common components, customer & agent success, reputation, and new vertical incubation. You’ll be accountable for clarifying experience-level priorities, reducing coordination overhead, and ensuring we ship cohesive, high-quality experiences that drive acquisition, activation, engagement, and retention across Super.com. If you’re excited by cross-cutting problems, enjoy operating at both strategy and execution, and want to shape how millions of members experience Super.com across products and surfaces, this role gives you outsized ownership, visibility, and scope. About the team The Product team at Super.com is a high-performing, fast-paced group of product managers who care deeply about building meaningful, impactful products that help our millions of customers experience more of what life has to offer. We champion three pillars of great products: data-driven business outcomes, deep understanding of our customer, and a healthy dose of magic. We debate, dig deep, and work closely with Engineering, Design, Data, Growth, and Ops to uncover what to build, why it matters, and how to ship it with quality. The Core Experience area brings together a set of customer-facing and infrastructure-adjacent teams—spanning homepage and membership value, value-add experiences, membership & credits, payment processing, shared UI components, customer & agent success, new vertical incubation, and reputation management—under a shared strategy, OKR, and review structure. These teams don’t require tight day-to-day coordination, but they benefit from a single leader who can align direction, trade-offs, and priorities across surfaces, and who can take cross-cutting experience work off the critical path for vertical leaders. You’ll join a Product & Design organization that partners closely across Fintech, Earnings, Travel, and incubation, operates through MATs, and expects product leaders to be truth-seeking, data-informed, and deeply collaborative. What you’ll be working on: Own Core Experience strategy and OKRs – Define, drive and deliver on the vision, strategy, and success metrics for the Core Experience area, aligning to company-level OKRs and vertical goals while clarifying what “great” looks like for cross-vertical experiences. Lead a portfolio of cross-vertical teams – Oversee multiple MATs and product leaders working on homepage, value-add, membership & credits, payments, shared components, customer & agent success; ensure each team is solving the right problems with the right level of urgency. Run Core Experience operating rhythms – Lead shared strategy reviews, OKR planning, and business reviews for this group, creating simple, repeatable ways to align decisions and trade-offs across verticals, while keeping vertical leaders focused on their core outcomes. Shape the experience roadmap and portfolio – Build and maintain a unified roadmap for major cross-cutting experience bets (e.g., membership value surfaces, shared flows, support experiences, reputation levers), sequencing work to reduce friction, improve coherence, and unlock new growth. Raise the bar on quality and consistency – Partner closely with Product Design, UXR, and Engineering to ensure experiences are usable, consistent, and “magical,” with clear quality bars and guidelines across surfaces and verticals. Drive measurable business impact – Own experience-level metrics such as conversion, activation, engagement, retention, support/contact rates, and NPS within your domain; define the right KPIs, instrumentation, and experimentation plans with Data and Growth. Lead and develop product talent – Manage and mentor PMs and/or MAT leads, helping them grow their craft, operate effectively in ambiguous spaces, and deliver meaningful business outcomes. Build a culture of ownership, clarity, and high-quality execution. Be the connective tissue across leadership – Act as a key partner to GMs, vertical product leaders, Design leadership, and Engineering leadership, ensuring Core Experience work is sequenced correctly, dependencies are managed, and the broader organization understands what’s happening and why. What we’re looking for: 10+ years of experience in B2C product management, ideally in consumer tech, fintech, travel, membership/subscription, or marketplace products, with a track record of meaningful business impact. 3–5+ years managing multiple product managers and/or multiple product teams, including responsibility for performance, coaching, and career development in a fast-paced environment with 1M+ users. Experience with cross-vertical or platform-style work, where you’ve owned shared surfaces, systems, or journeys that span multiple business lines, and had to balance local vs. global priorities. Strong command of experimentation and analytics, including defining success metrics, partnering on instrumentation, and using tools like Amplitude, data warehouses, and A/B testing frameworks to inform strategy and iteration. Executive presence and communication skills—you’re comfortable presenting strategy, insights, and trade-offs to SVPs, GMs, and cross-functional leaders, and you can influence without relying on authority. Bias for action and comfort with ambiguity, paired with a structured, truth‑seeking mindset; you can move quickly while still bringing clarity, alignment, and high-quality outcomes to the work. Ability to collaborate deeply with Design, Engineering, Data, Growth, Ops, and Support, and to represent the voice of the customer and the business in complex trade-off decisions. Nice to have: Experience in fintech, travel, or membership/subscription models; prior work on payments, membership value surfaces, support tooling, or platform/shared component teams. We’ve got you covered: At Super.com, we believe in supporting our team so they can thrive—both at work and in life. Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms. Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things. Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one. Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources. At Super.com, we are proud to leverage cutting-edge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant. Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.

Own and evolve the company's social media ecosystem, develop and execute platform strategies, and lead creative campaigns across multiple channels. | 6-8+ years in social media, content strategy, or digital marketing, with experience managing agencies, creators, and performance campaigns. | About Super.com We started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized. We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are. About the role We are looking for a Social Media Manager who will fully own and evolve Super.com’s organic and paid social presence across Instagram, TikTok, YouTube, Facebook, and emerging platforms. This leader will set the strategic direction of our social ecosystem, define our channel identities, and drive measurable impact across awareness, engagement, and acquisition. In this role, you will be responsible for both high-level strategy and hands-on execution by overseeing agency partners, creators, and production companies across all verticals (travel, fintech, pharma, and more). You are an expert storyteller who knows how to translate brand values into culturally relevant, thumb-stopping content. This role sits within Growth Marketing and partners closely with Brand, Influencer, Product, and Legal. You will be the connective tissue that ensures Super.com shows up consistently and powerfully across every channel. If you are a strategic thinker, an exceptional operator, and someone who genuinely loves the craft of social media, we’d love to meet you. What you’ll be working on: • Own Super.com’s end-to-end organic and paid social ecosystem, including platform strategy, channel health, and overall performance. • Define and execute a unified social strategy that supports brand building, community growth, and company-wide business objectives. • Lead the creative direction and execution of social campaigns across TikTok, Instagram Reels, YouTube, Facebook, and emerging platforms. • Monitor and apply emerging trends, cultural moments, and new formats to evolve content and platform strategy. • Plan and optimize paid social creative across business verticals to drive measurable reach, engagement, and conversion. • Collaborate cross-functionally with Influencer, Brand Design, Growth, Agencies, and Campaign Managers to ensure creative aligns with strategic goals. • Establish and manage scalable operational workflows for approvals, scheduling, asset management, and reporting. • Analyze paid and organic performance to inform creative optimization, testing roadmaps, and budget allocation. • Lead creator and UGC initiatives, including paid and organic integrations. • Manage community engagement to foster trust, loyalty, and long-term brand affinity. What we’re looking for: • 6-8+ years of experience in social media, content strategy, or digital marketing, preferably within high-growth consumer tech, travel, fintech, or lifestyle brands. • Experience leading agencies, production companies, and creator networks. • Experience with performance campaigns, paid social creative testing, or growth marketing. • Deep expertise in Instagram, TikTok, YouTube, Facebook, and emerging platforms. • Proven track record of owning and scaling multi-platform social ecosystems for a top consumer brand or large-scale publisher. • Exceptional short-form storytelling instincts, you understand what performs, why it performs, and how to replicate success. • Ability to translate business goals into channel strategy and social-first creative ideas. • Excellent copywriting skills and the ability to bring a brand voice to life. • Strong analytical mindset, comfortable interpreting data to optimize content and inform strategy. • Exceptional organization, prioritization, and project management skills across multiple work streams. • Comfortable working autonomously in a fast-paced, remote-first environment. Bonus points for: • Strong video production and editing experience (Premiere, Final Cut, CapCut, After Effects). • Familiarity with Sprout Social or similar management tools. • Willingness to travel for shoots and on-site content production when needed. We’ve got you covered: At Super.com, we believe in supporting our team so they can thrive—both at work and in life. • Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms. • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. • Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things. • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. • Comprehensive Compensation:Competitive salary, equity options, annual bonus, retirement matching, and top-tier benefits packages. • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources. At Super.com, we are proud to leverage cutting-edge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant. Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.

Assist in creating PRDs, managing projects, and conducting research to support product experiments and improvements. | 2+ years in B2C product management, experience with engineering and design teams, and familiarity with agile methodologies. | Product Manager I - Rebates About Super.com We started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized. We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are. About the role This is the perfect role for product managers who are newer in their career and ready to shine. As the co-pilot for the Rebate MAT (Mission Aligned Team), you will help acquire, engage, and retain new Super+ members. You’ll collaborate daily with the senior product manager, designers, and engineers, and you’ll interface with the General Manager of Membership, the head of product, and your Group Product Manager. Primarily, you’ll help the MAT lead run experiments, drive forward PRDs, research new opportunities, and manage the backlog. You’ll generate reports and share your discoveries and insights with the team. You’ll also oversee small to medium-scale projects related to retaining and generating value for Super+ customers. We are looking for someone who loves to execute, can collaborate in ambiguous waters, and can be given multiple challenges at the same time and thrive. About the team This role sits within our Rebates team, the group responsible for acquiring, engaging, and retaining Super+ members through our rebates experience. We operate as a mission-aligned, cross-functional squad of product managers, designers, engineers, and analysts who move quickly from insight to experiment to impact. We obsess over customer outcomes, leveraging data, research, and structured experimentation to improve conversion, retention, CSAT, and LTV. If you enjoy collaborating in ambiguity, debating ideas with curiosity, and shipping meaningful improvements every sprint, you’ll feel at home on this team. What you’ll be working on: • Create PRDs & Experiments - Work with the designers, data, and MAT leader to start, lead, and complete various PRDs and Experiments so that execution and forward momentum is prioritized. • Project Management - Assist MAT leads in the project management of the backlog. Help drive individual projects (as a project owner) and ensure the PRDs & Experiment projects in the pipeline are running smoothly, communicating with designers, engineers, and other stakeholders. • Lead Ceremonies - Lead sprint and MAT lead ceremonies where necessary for backlog grooming, sprint planning, and similar meetings. Work with the MAT lead and GPM on OKR updates and compiling results. • Research and Data Analysis - Speak with customers, dig into UXR data, create and compile research on competitors, dogfood the product, and participate in many other research work to drive quality decision-making. • Compile & Share Insights - Conclude experiments, gather insights, and share learnings with the product team, your MAT teammates, and the broader vertical. Proactively seek opportunities where we have insight gaps, and create smoke tests, experiments, and research that can get signal on the truth. • Generate new ideas - work collaboratively with the mat lead and designers to ideate on new products, features, and experience updates to drive more value for our users and our business What we’re looking for: • 2+ years in B2C product management or similar roles. • Previous experience working directly with engineering and design teams and having shipped products to market. • Experience building and iterating on MVP features and experience working with products in 0 to 1 stages and 1 to 10 growth stages. • Project management and agile experience (in any industry). • Excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentational). • Data driven analytical thinking, and back statements up with facts and examples. • Ability to thrive in ambiguity with a strong bias for action. • Humble, flexible, and willing to jump in on exciting, front-line projects and less glamorous tasks. Bonus points for: • Experience with data analytics. • Solid understanding of product management principles (e.g. Reforge, PMMC fit, etc.) • Experience working directly with Amplitude, Figma, Jira, Notion, Looker, and Google Suite. • Experience working on acquisition/growth focused products. • An understanding of subscription and membership models and space. • Experience with UXR and customer, competitive, and market research. We’ve got you covered: At Super.com, we believe in supporting our team so they can thrive—both at work and in life. • Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms. • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. • Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things. • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one. • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources. At Super.com, we are proud to leverage cutting-edge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant. Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.