15 open positions available
Administer medications and treatments to residents, document care, and ensure safety and compliance in a senior living environment. | High school diploma, healthcare certifications (e.g., CPR, First Aid), and experience working with seniors or in healthcare settings. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Maplewood Park Place Job ID 2025-236249 JOB OVERVIEW The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, and providing resident care while demonstrating the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors” in accordance with federal, state/provincial, and local laws, standards, and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication Administration • Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner. • Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents. • Receive medication updates from Resident Care Director (RCD) or Wellness Nurse. • Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). • Ensure that medications are passed according to times and utilizing the mobile med cart. • Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses. • Maintain confidentiality of all resident information including resident medication among other residents. • Report all resident concerns and unavailable medications, made while administering the medication, to the RCD or Wellness Nurse. • Restock medication cart after all medication passes. • Assist in checking medication regardless of packaging system. • Assess the residents to determine need for “as needed medication” and appropriately document and report to supervisor. • Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies. • Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications. • Follow re-fill process for medications and notify RCD or Wellness Nurse if a new prescription is needed. • Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service. • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns, history, and basic human needs. • Practice routinely good standard care precautions of cleanliness, hygiene, and health. Resident Care Communications • Notify RCD of any resident and/or family concerns. • Attend and actively participates in daily Cross Over meetings facilitated by the LCM. • Participate in the development of the Individualized Service Plans (ISP). Risk Management and General Safety • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Report all unsafe and hazardous conditions/equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes. • Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies. • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately. • Ensure oxygen tanks are stored safely, exchange guest/resident’s tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels. Training and Contributing to Team Success • Participate as a member of a team and commit to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team., Cross Over, Medication Technician, and others as directed by the Supervisor/Department Coordinator. • Attend regular training by RCD and neighborhood coordinators. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to make choices and decisions and act in the resident’s best interest • Ability to react and remain calm in difficult situations • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and level of understanding • Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations • In states/provinces where appropriate, must maintain certifications • Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations: • CPR and First Aid • Must be at least 18 years of age • Previous experience working with seniors preferred • Desire to serve and care for seniors • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Manage and oversee the operation of assisted living neighborhoods, ensuring quality care, regulatory compliance, and team management. | Experience in senior care or long-term care management, supervisory experience, and proficiency in computer applications. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2026-237675 JOB OVERVIEW The Assisted Living Coordinator is responsible for providing overall leadership and management of the assisted living neighborhood. Responsibilities include but not limited to championing the designated care manager concept and the universal care manager model throughout the neighborhood, assisting in the recruiting, hiring, and training of team members in the neighborhood, and completing staffing, scheduling, and daily reviews of timekeeping reports. Responsible for team member recognition and engagement, performance management, and evaluations. Responsible for facilitating resident care in-services and the completion of Individualized Service Plans (ISP). RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care and Programs • Plan, organize, develop, and lead the overall operation of the assisted living/long term care neighborhood(s) in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures. • Champion the all-embracing quality delivery of the Resident Centered model. • Facilitate the Individualized Service Plan (ISP) and Daily Assignment Sheet development and monitor ongoing processes and practices. • Review the resident’s file and schedules the Family Meeting prior to move-in, to discuss Resident Profile, coordinate the health care needs with the resident care director, and ensure resident has current ISP according to Sunrise policies and government regulations. • Support the Resident Care Director (RCD) with the assessment process to determine levels of care with the appropriate staffing levels. • Schedule resident care tasks in electronic care for point of care documentation. • Complete resident lifestyle stories for all new residents. • Partner with the activities and volunteer coordinator to ensure a variety of appropriate and individualized activities are available through the day and evening and that care managers are actively involved and engaged with activities. • Partner with the dining service coordinator to schedule and plan special events and monitor dining experience daily. • Understand the recognition of resident changes in condition and take appropriate action. • Exercise some discretion and independent judgment in performing and evaluating needs of the residents. • Review clinical alerts to document and learn about pertinent information and any resident’s physical and behavioral changes. • Communicate regularly with families as appropriate. • Maintain a robust public relations program in support of the assisted living/long term care neighborhood(s) and community operations. Quality Assurance and Regulatory Compliance • Ensure that the community follows all federal, state/provincial, and local laws and regulations and Sunrise standards as it pertains to resident care and services. • Strive for excellent quality care and service delivery. • Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations and other regulatory compliance. • Develop a thorough working knowledge of current and evolving state/provincial laws and regulations and Sunrise policies and procedures dictated for residents and ensure compliance. • Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements. • Assist in the leadership and promotion of the Sunrise Safety and Risk Management policies. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Coordinate with the community team to achieve maximum staff economies and cross training when applicable. • Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development • Manage the department, including but not limited to recruiting, hiring, supervising, training, coaching, and disciplining. • Ensure completion and compliance of all required team member paperwork. • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. • Achieve the Team Member Engagement goals and actively leads in the Engagement Improvement planning sessions. • Complete team member staffing and scheduling according to operational and budgetary guidelines. • Perform daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid. • Conduct timely performance appraisals with meaningful conversations. • Hold team accountable, correct actions when necessary, and document. • Attend regular meetings; Stand Up, Cross Over, Weekly Leadership, Town Hall, Quality Assurance Performance Improvement (QAPI), and others as directed by the ED. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • One (1) year experience preferred in assisted living, long term care or hospital industries or experience/exposure to the senior population • College degree and management experience may be required per state/provincial requirements • One (1) year supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Assist with business administration, HR, and system processes within a senior living community, including payroll, recruitment, financial management, and compliance. | Requires experience in business finance, HR, supervisory skills, and proficiency in MS Office and specific systems; candidate's background in senior administrative roles does not meet these technical and managerial requirements. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Issaquah Job ID 2026-237200 JOB OVERVIEW The Business Office Coordinator (BOC) is responsible for assisting the community with business administration, human resources, and system related business processes such as, Payroll and Human Resources Administration, Recruitment Administration and Process, Information Monitoring/Process and Systems, Financial Systems Close and Management, Business Processes-Key Controls, Technical/Professional Knowledge, and Quality Assurance. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Payroll & Human Resources • Create and maintain team member personnel information in appropriate systems; Human Resources Information System (HRIS), timekeeping system, Applicant Tracking System (ATS). • Ensure team members follow applicable federal, state, local laws/provincial labor/labour laws, and Sunrise timekeeping policies in recording/punching hours worked. • Process payroll and follow established business processes and “Do It Daily” processing activities and submit accurate bi-weekly payroll by established schedule. • Coordinate, maintain, and update team member benefits administration and is a resource to direct team members for answers and resolutions. • Complete payroll reconciliation per Sunrise internal business controls. • Process and manage unemployment and worker’s compensation claims and update claim activity as necessary. • Clearly communicate and convey information and ideas through a variety of messages that engages the audience. • Champion the team member on-boarding and welcome orientation process, maintain personnel files and binders according to applicable federal, state, local laws and regulations/provincial labor/labour laws, and Sunrise policy. • Partner with leadership team by championing the overall recruitment process; process candidates in the ATS system and perform background screenings, license verifications, and other required screenings/verifications per applicable federal and state laws/provincial labor/labour laws and Sunrise policy. • Maintain training compliance and records and performance appraisal records and perform ongoing data entry into the Sunrise University portal. Information Monitoring, Process, and Systems • Set up ongoing procedures to collect and review information needed to assist in billing and accounting support services to meet business performance results, deadlines, and reporting. • Perform business processes in the following technology systems: • Billing system. • Time keeping management system. • Recruitment Applicant Tracking System. Financial System Close and Management • Understand and utilize financial data and tools to accurately reflect the business performance. • Follow monthly accounting calendar and scheduled tasks to ensure all financial data expectations and deadlines are met. Business Processes – Key Controls • Ensure business controls are followed with company policy and completed for each business area. • Assist in providing audit materials and information as requested. • Meet business process deadlines consistently. • Execute business processes to ensure completeness and consistency in compliance to standard operating procedures (SOP). • Maintain and organize audit materials and information for audit review. • Complete and verify accuracy of payroll and census reconciliation and email to Regional Business Manager by deadline. Quality Assurance & Safety • Focus on Resident Centered Care and quality. • Develop a thorough working knowledge of current and evolving federal, state/provincial laws and regulations/provincial labor/labour laws, and policies for business controls and compliance. • Review, read, notate, and initial Daily Log to document and learn about pertinent information. • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety and promoting Risk Management programs and policies and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the Executive Director (ED) in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line. • Assist with review of monthly financial statements. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Coordinate with the community team to achieve maximum staff economies and cross training when applicable. Training, Leadership and Team Member Development • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state regulation/provincial labor/labour laws and ensures compliance through supervising and coaching team members. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Assist with team member staffing and scheduling according to operational and budgetary guidelines. • Ensure daily review of timekeeping practices and payroll reports. • Coordinate the community performance appraisal process and reporting. • Hold team accountable and correct actions when necessary and document for record keeping. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the ED. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Competent in organizational and time management skills • Ability to handle multiple priorities • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Demonstrates good judgment and problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • Associate degree or bachelor’s degree preferred or a minimum of two (2) years’ experience in business finance/accounting AND two (2) years’ experience in a human resource generalist role • Supervisory and management experience including hiring staff, coaching, and performance management of daily operations • Demonstrates excellence in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Oversee and optimize payroll processing for U.S. and Canadian employees, ensuring compliance, accuracy, and efficiency. | Minimum 7-10 years of payroll management experience across U.S. and Canada, with expertise in Workday Payroll and leadership skills. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Community Support Office Job ID 2026-238091 JOB OVERVIEW The Senior Manager Payroll oversees payroll processing function, ensuring accurate, timely and compliant payroll processing for U.S. and Canadian team members. The Senior Manager Payroll also partners closely with Human Resources (HR), Finance, third-party payroll vendors and executive leadership to align payroll operations with business objectives. Lastly, this role serves as the escalation point for complex payroll matters, ensuring effective risk management, strong internal controls and seamless team member experience. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Utilize Workday expertise to oversee the payroll processing function, ensuring a proactive approach to payroll management across the U.S. and Canada Collaborate to develop and execute payroll strategies and initiatives to enhance efficiency and drive continuous improvement while also ensuring enterprise-wide compliance with all payroll-related laws, tax regulations, wage & hour laws and company policies Identify opportunities to enhance payroll efficiency, automation and accuracy by leveraging technology, standardizing procedures and implementing best practices Partner with Payroll leadership team and third party provider on payroll tax compliance efforts, ensuring accurate tax filings, deductions and reconciliations across multiple jurisdictions Oversee payroll audits, reconciliations and reporting to ensure data integrity and accuracy Conduct risk assessments and ensure strong internal controls, identifying areas for improvement in payroll processes, compliance and financial reporting Ensure payroll systems are optimized, maintained and integrated with HRIS and time-tracking systems, support system updates and improvements as needed Develop and manage relationships with payroll vendors and service providers, ensuring high-quality service delivery, adherence to SLAs and timely issue resolution Provide leadership with timely updates concerning new payroll policies, industry trends and regulatory changes to ensure Sunrise consistently follows industry best practices Partner with HR, Finance and Legal leadership teams to support cross-functional initiatives, mergers/acquisitions and policy implementations impacting payroll Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met Perform other duties as assigned Core Competencies Proven Workday hands-on expertise that includes implementing initiatives to optimize Workday functionality and processes Demonstrated leadership in payroll operations, with the ability to develop and implement payroll optimization that aligns with business objectives Advanced knowledge of payroll systems, tax regulations, and compliance requirements for U.S. and Canadian payrolls, including multi-state/provincial complexities Proven ability to lead, mentor and develop a high-performing payroll team, fostering continuous learning and professional growth Exceptional analytical and problem-solving skills to resolve complex payroll and compliance issues efficiently Strong interpersonal communication skills, with the ability to collaborate effectively across departments (e.g., HR, Finance, etc.) and interact professionally with both external vendors and internal stakeholders Proven ability to identify opportunities for process optimization and automation within the payroll department to improve operational efficiency, reduce errors and enhance service delivery Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Bachelor’s degree in accounting, finance, business administration or related field; Certified Payroll Professional (CPP) preferred Minimum of 7-10 years’ experience managing multi-state/provincial payroll operations across the U.S. and Canada, with at least 3 years in a leadership role At least 3 years of experience with Workday Payroll as part of the overall Workday Human Capital Management suite that includes in-house Payroll processing and optimization Strong understanding of tax laws, compliance requirements, and payroll best practices in a highly regulated environment Demonstrated advanced proficiency in Excel (e.g., pivot tables, VLOOKUPs, macros, etc.) with at least intermediate level proficiency in other Microsoft Office suite applications Process improvement mindset, with experience leading payroll transformation initiatives, system implementations, and/or automation projects Proven ability to communicate complex payroll policies and procedures effectively across all levels of the organization Demonstrated ability to manage multiple priorities in a fast-paced environment, meeting strict deadlines while maintaining the highest levels of accuracy ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Perform security patrols, respond to emergencies, and ensure safety within a senior living community. | Requires at least 2 years of security-related experience, ability to handle emergencies, and basic computer skills. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-235859 JOB OVERVIEW The Security Team Member is responsible for providing security services ensuring a safe and secure environment for residents, guests and team members. A summary of responsibilities includes but not limited to promoting and guarding the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and or exceeding Sunrise service standards. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: General Security and Patrols • Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access. • Patrols community buildings and grounds as scheduled, may be required to register at watch stations to record time of inspection. • Examines doors, windows and gates to ensure that they are secure. • Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes. • Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured. • Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property. • Investigates all incidents and suspicious occurrences filing incident report appropriately. • Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor. • Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property. • Secures and unlocks areas and buildings in accordance with policy and community expectation. • Raises, lowers and folds the flag appropriately. Emergency Response • Notifies appropriate agencies in situations where their emergency response and support is necessary. • Sounds alarm and/or calls police/fire department in case of fire or presence of unauthorized persons. • Assists in emergency response procedures as per community policy. • Ensures outside furniture or fixtures are secure in the event of inclement weather. Safety and Risk Management • Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; monitors adherence to safety rules and regulations. • Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures. • Escorts residents and team members to their cars after hours and as requested. Resident Services • Reviews, reads, notates and initializes the Daily Log to document and learn about pertinent information. • Assists residents with packages such as but not limited to groceries, mail and newspapers. • Delivers items to residents in accordance with community policy. • Practices positive resident and guest relations; ensures that appropriate resident and guest feedback is communicated to supervisor. General Administration • Reviews, reads, notates and initializes the Security Log to document and learn about pertinent information regarding security activities recording data such as property damage, unusual occurrences and malfunctioning of machinery or equipment. • Reviews previous log entries, notes and memorandums. • Participates actively in Cross Over meeting to remain informed; brief in-coming security staff and to hear updates of security and community issues. • Conducts inventory and inspects security equipment such as radios, telephones, beepers, batteries, vehicles and keys. • Completes appropriate forms and reports for accidents and incidents occurring during the shift. Transportation • Schedules and provides transportation for residents in accordance with policy. • Drives the community vehicle as necessary. Training, and Contributing to Team Success • Participates actively as a member of a team and committed to working toward team goals. • Demonstrates in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator. • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Performs other duties as assigned. Core Competencies • Building Customer Loyalty • Building Trust • Communication • Contributing to Team Success • Managing Work (includes Time Management) • Planning and Organizing • Quality Orientation • Stress Tolerance • Technical / Professional Knowledge • Able to work independently Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • Two (2) years job related experience preferred • Ability to handle multiple priorities • Possess written and verbal skills for effective communication • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals • Ability to write routine reports and correspondence • As applicable, basic proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Competent in organizational, time management skills • Demonstrates good judgment, decision making and problem solving skills; ability to deal with issues involving several concrete variables in standardized situations • As applicable, maintain a current federal and state/provincial driver’s license such as CDL (commercial driver’s license), chauffeur license and/or applicable license per state/province regulation with acceptable driving record in accordance with Federal Department of Transportation regulations, state/province and Sunrise policies • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Oversee community operations, drive business growth, ensure regulatory compliance, and lead team development. | Requires prior executive management experience in senior living or similar settings, strong leadership, financial acumen, and sales/marketing expertise. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise Grosse Pointe Woods Job ID 2026-237835 JOB OVERVIEW The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Inspiring Others • Motivate individuals toward higher levels of performance that are aligned with the organization’s vision and values. • Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. • Model a strong belief in mission, vision, and purpose. • Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks. Guiding Team Success • Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style. • Provide clear direction and structure for the team in order to support their success. • Manage the talent selection process effectively by utilizing Sunrise best practices and resources. • Embrace workforce diversity. • Establish stretch but realistic team goals and motivates the team to work together to achieve them. • Share important and relevant information with the team. • Ensure consistent and timely orientation and ongoing training is delivered to team members. • Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution. • Promote the Employee Assistance Program (EAP) as a resource for team members. • Research and resolve Hotline Call Reports timely and effectively. Coaching and Developing Others • Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities. • Convey performance expectations and provide timely feedback to ensure performance standards are met. • Hold effective one on one meetings with direct reports. • Provide feedback and counsel on a continuous basis. • Support team members’ career growth by having regular development-focused conversations. • Utilize and promote Sunrise’s development programs as appropriate to prepare high-potential team members for future roles. • Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions. Creating a Culture of Trust • Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust. • Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently. • Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions. • Listen and respond with empathy. • Treat people with dignity, respect, and fairness. • Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys. • Encourage disclosure and facilitate an open exchange of ideas. • Advocate for both team members and residents. • Provide frequent and consistent communication with team, residents, and the community. Leading Change • Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change. • Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement. • Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services. • Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns. Customer Focus • Ensure that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers’ and own organization’s needs, and promote and operationalize customer service as a value. • Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement. • Lead the development and regular review of the engagement improvement plan. • Resolve customer concerns effectively through consistent use of the problem resolution program. • Hold consistent and effective Resident Council meetings. • Achieve customer referrals on a regular, recurring basis and strive to be above the company average. • Ensure that the leadership team interacts with residents. • Maintain a commitment to say “YES” and the courage to say “NO” only when absolutely needed. • Strive for minimal loss of residents to competitors, with a declining trend that is below company average. Quality Assurance and Regulatory Compliance • Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner. • Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner. • Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance. • Act as the Community Privacy Representative. • Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations. • Follow up on issues identified in the regional team site visit report. • Follow up on mock survey process. • Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety. • Provide leadership and promotion of the Sunrise Safety and Risk Management policies. • Review all incident reports and ensures corrective actions are in place in a timely manner. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Family Services • Maintain monthly proactive communication with resident’s family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc. • Oversee the planning of an in-house family event monthly. • Encourage family involvement via Volunteer Programs. • Make self available to residents and their families. • Ensure implementation and maintenance of a family support program. • Ensure Family Service Meetings are happening regularly according to Sunrise policy. • Ensure Sunrise Wellness and Resident Care systems are implemented and followed. Business Development and Top Line Growth • Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position. • Spend one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls. • Ensure that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP’s/SPP’s, and sales. • Spend five minutes per day, performing post call reviews of DOS’s in-person presentations. • Hold DOS accountable for the community’s daily contact goal. • Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned and the ability to articulate results and adjust plan accordingly to maximize referral leads and move-ins. • Hold DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards. Driving for Results • Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. • Meet Net Operating Income (NOI) expectations. • Meet occupancy expectations. • Manages the Profit and Loss (P&L). • Achieve and execute consistent labor/labour schedules seven days a week. • Achieve great resident retention through a focus on service. • Participate in local business councils. • Instill in team members a “whole community approach”. • Drive ownership to the department leaders. Business Acumen • Use one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and use one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics. • Meet the financial targets with the goal to maximize the capital partners return. • Think abstractly and make things work when there is no absolute instruction and is able to adapt to business needs. • Possess functional knowledge of all operating programs including memory care, clinical, dining, and social programs. • Make accurate forecasts. • Overcome competitive obstacles. • Understand market dynamics: • What is our niche? • What do we do better or worse than our competition? • New service opportunities. • Demographics – culture, income, ethnicity, size. • Labor/labour availability – overcome obstacles. Financial Management • Strive to improve profitability year over year in line with owner expectations. • Prepare and adhere to the community budget. • Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. • Review monthly financial statements and implement plans of action for deficiencies. • Utilize revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization. • Manage collections process effectively. • Manage variable and other productive labor/labour to benchmarks, adjusting timely to occupancy and service level changes. • Manage key, non-labor/non-labour operating costs in line with budgeted levels. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Operational Decision Making • Secure and compare information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria. • Comply with all regulations and principles. • Think past today (proactive). • Learn from bad decisions. • Encourage and reward for prudent risk taking. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities effectively • Ability to delegate assignments to the appropriate individuals • Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations • Proficient in organizational and time management skills • Demonstrates good judgment and problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College degree preferred; degree and management experience may be required per state/provincial requirements • Administrator’s License / certification may be required per state/provincial requirements • Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community • Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change • Previous sales experience preferred, including building customer relationships, and resolving customer concerns. • Passion for working with seniors • Demonstration of success in managing operating expenses • Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Leading community operations, managing staff, ensuring quality and compliance, and driving business development. | Experience in senior management, operations, sales, and working with or managing teams in a healthcare or senior living environment. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise Grosse Pointe Woods Job ID 2026-237835 JOB OVERVIEW The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Inspiring Others • Motivate individuals toward higher levels of performance that are aligned with the organization’s vision and values. • Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. • Model a strong belief in mission, vision, and purpose. • Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks. Guiding Team Success • Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style. • Provide clear direction and structure for the team in order to support their success. • Manage the talent selection process effectively by utilizing Sunrise best practices and resources. • Embrace workforce diversity. • Establish stretch but realistic team goals and motivates the team to work together to achieve them. • Share important and relevant information with the team. • Ensure consistent and timely orientation and ongoing training is delivered to team members. • Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution. • Promote the Employee Assistance Program (EAP) as a resource for team members. • Research and resolve Hotline Call Reports timely and effectively. Coaching and Developing Others • Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities. • Convey performance expectations and provide timely feedback to ensure performance standards are met. • Hold effective one on one meetings with direct reports. • Provide feedback and counsel on a continuous basis. • Support team members’ career growth by having regular development-focused conversations. • Utilize and promote Sunrise’s development programs as appropriate to prepare high-potential team members for future roles. • Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions. Creating a Culture of Trust • Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust. • Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently. • Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions. • Listen and respond with empathy. • Treat people with dignity, respect, and fairness. • Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys. • Encourage disclosure and facilitate an open exchange of ideas. • Advocate for both team members and residents. • Provide frequent and consistent communication with team, residents, and the community. Leading Change • Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change. • Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement. • Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services. • Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns. Customer Focus • Ensure that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers’ and own organization’s needs, and promote and operationalize customer service as a value. • Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement. • Lead the development and regular review of the engagement improvement plan. • Resolve customer concerns effectively through consistent use of the problem resolution program. • Hold consistent and effective Resident Council meetings. • Achieve customer referrals on a regular, recurring basis and strive to be above the company average. • Ensure that the leadership team interacts with residents. • Maintain a commitment to say “YES” and the courage to say “NO” only when absolutely needed. • Strive for minimal loss of residents to competitors, with a declining trend that is below company average. Quality Assurance and Regulatory Compliance • Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner. • Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner. • Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance. • Act as the Community Privacy Representative. • Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations. • Follow up on issues identified in the regional team site visit report. • Follow up on mock survey process. • Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety. • Provide leadership and promotion of the Sunrise Safety and Risk Management policies. • Review all incident reports and ensures corrective actions are in place in a timely manner. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Family Services • Maintain monthly proactive communication with resident’s family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc. • Oversee the planning of an in-house family event monthly. • Encourage family involvement via Volunteer Programs. • Make self available to residents and their families. • Ensure implementation and maintenance of a family support program. • Ensure Family Service Meetings are happening regularly according to Sunrise policy. • Ensure Sunrise Wellness and Resident Care systems are implemented and followed. Business Development and Top Line Growth • Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position. • Spend one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls. • Ensure that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP’s/SPP’s, and sales. • Spend five minutes per day, performing post call reviews of DOS’s in-person presentations. • Hold DOS accountable for the community’s daily contact goal. • Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned and the ability to articulate results and adjust plan accordingly to maximize referral leads and move-ins. • Hold DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards. Driving for Results • Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. • Meet Net Operating Income (NOI) expectations. • Meet occupancy expectations. • Manages the Profit and Loss (P&L). • Achieve and execute consistent labor/labour schedules seven days a week. • Achieve great resident retention through a focus on service. • Participate in local business councils. • Instill in team members a “whole community approach”. • Drive ownership to the department leaders. Business Acumen • Use one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and use one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics. • Meet the financial targets with the goal to maximize the capital partners return. • Think abstractly and make things work when there is no absolute instruction and is able to adapt to business needs. • Possess functional knowledge of all operating programs including memory care, clinical, dining, and social programs. • Make accurate forecasts. • Overcome competitive obstacles. • Understand market dynamics: • What is our niche? • What do we do better or worse than our competition? • New service opportunities. • Demographics – culture, income, ethnicity, size. • Labor/labour availability – overcome obstacles. Financial Management • Strive to improve profitability year over year in line with owner expectations. • Prepare and adhere to the community budget. • Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. • Review monthly financial statements and implement plans of action for deficiencies. • Utilize revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization. • Manage collections process effectively. • Manage variable and other productive labor/labour to benchmarks, adjusting timely to occupancy and service level changes. • Manage key, non-labor/non-labour operating costs in line with budgeted levels. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Operational Decision Making • Secure and compare information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria. • Comply with all regulations and principles. • Think past today (proactive). • Learn from bad decisions. • Encourage and reward for prudent risk taking. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities effectively • Ability to delegate assignments to the appropriate individuals • Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations • Proficient in organizational and time management skills • Demonstrates good judgment and problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College degree preferred; degree and management experience may be required per state/provincial requirements • Administrator’s License / certification may be required per state/provincial requirements • Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community • Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change • Previous sales experience preferred, including building customer relationships, and resolving customer concerns. • Passion for working with seniors • Demonstration of success in managing operating expenses • Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Greet visitors, manage calls and messages, support community and recruitment activities, and maintain a welcoming environment. | High school diploma, proven customer service skills, proficiency in Microsoft Office, and ability to handle multiple priorities. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Northville Job ID 2025-236064 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Customer Service • Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place. • Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal. • Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process. • Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification. • Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient. • Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to. • Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc. • Send get well cards to residents in the hospital. • Order Memory Flower for any residents that have passed away. • Send sympathy cards to families and/or responsible parties as needed. Sales and Marketing • Order flowers and name plates for new residents prior to move in. • Order guest meals for resident and family for day of move in. • Create and maintain marketing and move-in packet inventory as needed. • Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living. • Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. • Perform other administrative duties pertaining to the resident move-in process. Front Desk and Bistro Areas • Keep desk and entry area neat and organized. • Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary. • Keep music playing throughout the day. • Ensure that another team member covers the front desk when stepping away to complete above duties. Risk Management • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures. • Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below: • Respond to emergencies as indicated in Sunrise’s policies and procedures. • Responsible for all guests and residents to appropriately sign themselves in and out at all times. • Maintain a high-risk elopement list with photograph at front desk. • Heightened awareness of the entry and exit of all residents. Administrative • Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary. • Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator. • Collect meal ticket money and account for and process money in accordance with internal business control procedures. • Organize and distribute mail to residents, Executive Director, and Department Coordinators. • Collect and distribute resident and community newspapers. • Post and display the Daily Menu on Menu Board. • Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller. • Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned. • Monitor and order office supplies as needed. • Track and disperse team member paychecks. Training, and Contributing to Team Success • Participate actively as a member of a team and committed to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Possess written and verbal skills for effective communication • Demonstrate good organizational, time management, and follow through skills • Possess accurate record keeping skills • Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications • High School degree/GED • Proven customer service experience and skills • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Design, operate, and improve endpoint provisioning, security, and compliance for a large Windows fleet using automation tools. | Experience with Intune, Autopilot, Defender for Endpoint, PowerShell, Python, and endpoint security frameworks. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Community Support Office Job ID 2026-237245 JOB OVERVIEW The Senior Endpoint Engineer is the technical owner for automatic provisioning and lifecycle management of Sunrise’s endpoint fleet. You will design and operate a zero-touch provisioning with secure, compliant images, policy management (Intune MDM/MAM) and endpoint protection (Microsoft Defender for Endpoint). You’ll drive device standards, packaging, patching, telemetry/analytics and Azure Virtual Desktop image/host pool operations. Continuously improving performance, reliability and security while reducing hands-on support. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • Architect and run Windows Autopilot onboarding at scale (device enrollment, dynamic groups, deployment profiles, hardware hash workflows), delivering consistent, secure builds with minimal manual touch. • Maintain gold images and configuration baselines (BitLocker, local admin strategy/LAPS, firewall, ASR rules, device control, credential guard, secure boot). • Own configuration profiles, compliance policies, app protection policies, and Conditional Access alignment with Security; implement role-based access and segregation for admin operations. • Ensure Defender for Endpoint onboarding, EDR, vulnerability management, and alerting are configured, tuned, and measured; drive remediation at scale. • Deploy, configure, and maintain endpoint devices and associated software (Win32/MSIX packages, certificate, Wi-Fi, VPN profiles, browser policies). • Lead Windows Update for Business and Autopatch strategy, update rings, and reporting; coordinate out-of-band security updates as needed. • Own AVD image strategy (AIB or equivalent), FSLogix profiles, host pool scaling policies, monitoring and diagnostics, and session reliability; standardize app packaging for AVD. • Automate Intune, Defender, and AVD via Microsoft Graph API, PowerShell, and Python; manage configurations in source control and implement peer review and change controls. • Publish build standards, runbooks, packaging guides, and break-glass procedures; mentor Service Desk and Desktop teams. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Excellent written and oral communication skills. • Strong critical thinking, analytical reasoning, and thought leadership skills. • Ability to bridge engineering, product, security, and operations teams to align on goals and foster shared responsibility. • Project management skills. Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • Proven experience implementing Intune and Autopilot (or equivalent zero-touch MDM) for large Windows fleets, including dynamic assignments and deployment profiles. • Deep knowledge of Microsoft Defender for Endpoint, BitLocker, ASR rules, device control, and endpoint hardening frameworks such as CIS Benchmarks. • Hands-on experience with configuration and compliance policies, app protection, certificates (SCEP, PKCS, PFX), and Conditional Access alignment. • Proficiency in PowerShell and Python with ability to automate via Microsoft Graph API and REST. • Demonstrated results improving boot times, sign-in performance, reliability, and patch compliance using telemetry and service-level objectives. • Strong understanding of TCP/IP, DNS, DHCP, Azure AD/Entra device states, RBAC, and group-based targeting. • Five to eight or more years of experience in End-User Computing or Endpoint Engineering, with at least three years owning Intune and Defender in production environments. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Manage and improve enterprise identity and access management systems, including migration to modern authentication protocols, automation, and policy design. | Requires deep experience with enterprise IAM platforms, scripting, protocol design, and security standards, which are not present in your current skill set. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Community Support Office Job ID 2026-237244 JOB OVERVIEW The Senior Identity Engineer is a hands-on technical owner for Sunrise’s enterprise Identity & Access Management (IAM) platform across Hybrid Active Directory and Microsoft Entra ID, with a roadmap to fully migrate to Entra and offload legacy authentication mechanisms. The role owns application onboarding to SSO, HRIS-driven identity lifecycle automation, privileged and group access models, Conditional Access policy design, self-service password reset and passwordless authentication, while establishing robust monitoring, documentation and stakeholder training. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • Operate and improve hybrid identity (on-prem Active Directory and Entra ID), directory synchronization, and domain/namespace hygiene; plan and execute a staged migration toward an Entra-first model. • Lead deprecation of legacy authentication schemes (e.g., ADFS where appropriate), migrate applications to modern federation protocols (SAML, OAuth, OIDC), and document cutover and rollback procedures. • Own intake and integration patterns for single sign-on (SSO) across enterprise and third-party applications; enforce standards for claims, groups, roles, and provisioning, and maintain a service catalog. • Implement and maintain HR-driven joiner, mover, and leaver (JML) workflows using SCIM, APIs, or ETL processes, including authoritative source mapping, attribute governance, and automated access grants and revocations. • Design role-based access control (RBAC) models and dynamic group strategies; codify least-privilege access patterns across directories, applications, and data. • Engineer policies for device and user risk, network and location-based controls, and session management; manage authentication methods such as push notifications, TOTP, FIDO2, passkeys, and certificate-based authentication. • Define the roadmap for passwordless authentication adoption, implement solutions for targeted populations, and track adoption, support needs, and exceptions. • Build and maintain automation using Python and PowerShell for provisioning, policy enforcement, reporting, and configuration drift detection; manage scripts and runbooks in source control. • Publish standards, reference integrations, and training materials for IT, HR, and application teams; provide office hours and targeted workshops. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Excellent written and oral communication skills. • Strong critical thinking, analytical reasoning, and thought leadership skills. • Ability to bridge engineering, product, security, and operations teams to align on goals and foster a culture of shared responsibility. • Project management skills. Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • Programming experience in Python (or similar) and strong PowerShell skills for directory and application automation. • Deep experience with Active Directory, Azure Active Directory / Entra ID, and hybrid identity architectures. • Hands-on experience with SAML, OAuth 2.0, and OpenID Connect (OIDC), including token and claim design, scopes, consent, refresh and PKCE flows, and session management. • Experience designing, operating, and decommissioning ADFS or similar platforms, including secure migration to modern authentication. • Proven ability to onboard and maintain large numbers of enterprise applications, standardizing metadata, attribute mappings, and provisioning workflows. • Experience with HRIS-driven JML processes, SCIM or API-based provisioning and deprovisioning, orphaned account controls, and access recertification support. • Policy design, testing, rollout, and exception handling experience, including passwordless authentication approaches such as FIDO2 and passkeys. • Exposure to regulated environments (e.g., HIPAA, SOC 2) and experience supporting audits. • Experience using REST APIs or Microsoft Graph API for advanced automation and reporting. • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Provide hands-on care and emotional support to senior residents, manage individualized service plans, ensure safety and hygiene, assist with daily living activities, and maintain a safe, comfortable environment. | High school diploma or GED, CPR and First Aid certification, previous experience working with seniors preferred, ability to provide physical and emotional care, and compliance with health and safety regulations. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-232314 JOB OVERVIEW The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. • Participate in the development of the ISPs and monthly updates. • Review designated assignments. • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. • Attend daily Cross Over meetings by the lead care manager. • Notify supervisor and resident care director if a resident has increased care needs. • Inform supervisor of any resident changes in condition. • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells. • Greet guests, family members, residents, and team members. • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner. • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. • Communicate with families and is a resource as needed. • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service. • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP. • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns or history and basic human needs. • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment. • Ensure the established safety regulations are always followed. • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health. • Host and engage in activities with the residents daily. Risk Management and General Safety • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Reports all unsafe and hazardous conditions/equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately. • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels. Housekeeping and Laundry Services • Maintain and clean resident’s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed. • Wash resident’s laundry as noted in the ISP and as needed. • Wash and fold dining room linens and napkins. • Complete assigned housekeeping tasks. • Maintain common areas in a clean and tidy manner at all times. Dining Service • Serve meals in the dining room and work in the dining room as assigned. • Promote and ensure a pleasant dining experience during all meals. • Assist with dining room set up and clean up as assigned. • Participate in pre-meal meetings. • Follow residents’ diets as indicated on ISP and Confidential Diet Board/Chart. • Observe, note, and document in daily log any resident changes in dining habits. • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards. • Provide room service delivery as needed. • Practice safe food handling in compliance with universal care precautions at all times. Specific Responsibilities for the Reminiscence Neighborhood Care Manager • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile. • IEA residents to attend the afternoon social. • Incorporate the concept of ‘Creating Pleasant Days’ into the resident’s daily routine. • Integrate the individual resident’s life skills into their daily routine. • Blend a variety of multi-sensory experiences into the resident’s day. • Participate in monthly letters home and letter writing with the residents and their families. Training and Contributing to Team Success • Participate as a member of a team and commits to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules. • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures. • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and a level of understanding • Competent in organizational and time management skills • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations. • CPR Certificate and First Aid as required by state/provincial regulations • Must be at least 18 years of age • Previous experience working with seniors preferred • Desire to serve and care for seniors • Ability to make choices and decisions and act in the resident’s best interest • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Provide hands-on care and emotional support to residents, manage individualized service plans, ensure safety and sanitation, assist with daily living activities, and participate in team and training activities. | High school diploma or GED, CPR and First Aid certification, previous experience with seniors preferred, ability to provide physical and emotional care, and compliance with health and safety regulations. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Flossmoor Job ID 2025-232051 JOB OVERVIEW The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. • Participate in the development of the ISPs and monthly updates. • Review designated assignments. • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. • Attend daily Cross Over meetings by the lead care manager. • Notify supervisor and resident care director if a resident has increased care needs. • Inform supervisor of any resident changes in condition. • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells. • Greet guests, family members, residents, and team members. • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner. • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. • Communicate with families and is a resource as needed. • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service. • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP. • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns or history and basic human needs. • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment. • Ensure the established safety regulations are always followed. • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health. • Host and engage in activities with the residents daily. Risk Management and General Safety • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Reports all unsafe and hazardous conditions/equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately. • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels. Housekeeping and Laundry Services • Maintain and clean resident’s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed. • Wash resident’s laundry as noted in the ISP and as needed. • Wash and fold dining room linens and napkins. • Complete assigned housekeeping tasks. • Maintain common areas in a clean and tidy manner at all times. Dining Service • Serve meals in the dining room and work in the dining room as assigned. • Promote and ensure a pleasant dining experience during all meals. • Assist with dining room set up and clean up as assigned. • Participate in pre-meal meetings. • Follow residents’ diets as indicated on ISP and Confidential Diet Board/Chart. • Observe, note, and document in daily log any resident changes in dining habits. • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards. • Provide room service delivery as needed. • Practice safe food handling in compliance with universal care precautions at all times. Specific Responsibilities for the Reminiscence Neighborhood Care Manager • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile. • IEA residents to attend the afternoon social. • Incorporate the concept of ‘Creating Pleasant Days’ into the resident’s daily routine. • Integrate the individual resident’s life skills into their daily routine. • Blend a variety of multi-sensory experiences into the resident’s day. • Participate in monthly letters home and letter writing with the residents and their families. Training and Contributing to Team Success • Participate as a member of a team and commits to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules. • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures. • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and a level of understanding • Competent in organizational and time management skills • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations. • CPR Certificate and First Aid as required by state/provincial regulations • Must be at least 18 years of age • Previous experience working with seniors preferred • Desire to serve and care for seniors • Ability to make choices and decisions and act in the resident’s best interest • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Design and implement personalized life enrichment activities for memory-impaired seniors, engage residents daily, coordinate volunteers, ensure regulatory compliance, and support dining and safety operations. | Requires at least 1 year experience working with memory-impaired seniors, ability to lead life enrichment activities, good communication and organizational skills, and proficiency in Microsoft Office. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-232544 Job Overview The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning, and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts, and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise policies to promote the highest degree of quality care and services to our residents. Job Description RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Life Skills Program • Evaluate resident’s interest and involvement in Life Skills. • Develop Life Skills tailored to each resident’s unique needs and abilities. • Engage residents in Life Skills throughout the day and evening. • Ensure that every resident has an opportunity to engage in Life Skills or other life enrichment activities daily. • Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident. • Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC). • Organize small groups or clubs that address those similar needs and preferences in a small group/club setting using the resident’s demographic profile information. • Ensure that the Life Skill is included on the socialization and leisure activities section of the ISP. • Act as a role model and encourage other team members to engage in Life Skills with residents. • Assist residents to and from the Life Skills stations and other normalizing life enriching activities and routines. • Record and document resident participation according to Sunrise quality service standards. • Maintain and expand Life Skills stations and other life enriching programs and replenish supplies as needed. • Assist in maintaining an inventory of Life Skills programming supplies. • Assist residents with daily care of any animals and/or plants as part of the Life Skills program and services. Resident Focus • Review, read, notate, and initial the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral/communication pattern changes as well as Life Skills information. • Review the ISP, Resident Profile, Demographic Profile, and Addendums for every new resident. • Give input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities. • Practice positive resident relations following our Sunrise Shared Values, respond to resident and family member requests, and direct resident and family member feedback to immediate supervisor. • Assist Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in. • Maintain and protect the confidentiality of resident information. Volunteer and Community Focus • Assists with and support local businesses, organizations, and schools in the development and retention of the community volunteer programs under the leadership of the (RC) and Activities & Volunteer Coordinator (AVC). • Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise standards. Dining Service • Serve meals in the dining room. • Assist residents in Life Skills in the dining room during set up and clean up. Risk Management and General Safety • Partner with community team to ensure community is in compliance national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Report all hazardous and unsafe conditions and equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. Quality Assurance and Regulatory Compliance • Demonstrate proficiency and understand the Quality Service Review (QSR) process and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service as measured in the QSR process. • Partner with community team to ensure community follows all federal, state/provincial, and local laws and regulations and Sunrise quality standards for resident care and services. • Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health. Training and Contributing to Team Success • Participate as a member of a team and commit to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Possess written and verbal skills for effective communication • Competent in organizational and time management skills • Demonstrate good judgment, problem solving and decision-making skills • Ability to make responsible choices and decisions and act in a resident’s best interest • Ability to work semi-independently without direct supervision by following community procedures and guidelines • Ability to follow through on assigned tasks Experience And Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year experience required working with memory impaired seniors • High School diploma/GED accepted and may be required per state/provincial regulations and certification(s) may be required per state/provincial regulations • Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs • Possesses knowledge of how to adapt life skills to the cognitive and functional ability of each resident thereby being able to motivate and encourage residents • Ability to Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful and purposeful activities • Demonstration of proficiency in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance About Sunrise Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® Pre-employment Requirements Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. Compensation Disclaimer Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Support IT project manager by coordinating resources, tracking progress, managing communications, and assisting with procurement and documentation for IT infrastructure projects. | Requires 2+ years in IT or project-related roles, familiarity with Microsoft Office, basic understanding of network infrastructure, and preferably a bachelor's degree in IT or related field. | : When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID: 2025-233061 JOB OVERVIEW: The IT Project Coordinator of Infrastructure supports the IT Project Manager of Infrastructure in the successful delivery of IT infrastructure projects by assisting with the coordination of resources, processes, and timelines to meet project requirements. This role provides essential administrative and operational support for a range of initiatives, including new builds, divestitures, acquisitions, and building renovations. The IT Project Coordinator ensures effective communication, documentation, and task tracking to help achieve project goals efficiently and on schedule. RESPONSIBILITIES & QUALIFICATIONS: Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • Support the administration and execution of IT projects as directed by the IT Project Manager. • Assist in issuing purchase orders (POs) and processing invoices for payment under the direction of the IT Project Manager. • Coordinate with vendors and the procurement team to ensure timely delivery of IT equipment and services. • Track project progress, monitor dependencies, and assist in resolving issues and conflicts to keep deliverables on schedule. • Act as a secondary point of contact for internal and external stakeholders, facilitating communication and escalating inquiries to the IT Project Manager as needed. • Maintain and organize project assets for current and future projects. • Perform other duties as assigned. Core Competencies • Strong organizational and time-management skills • Basic understanding of network infrastructure and computer equipment installation process • Proficiency in Microsoft Office is required; familiarity with project management tools (e.g., Asana, MS Project) is a plus Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • 2 or more years of experience in IT, administrative support, or project-related roles • A bachelor’s degree in IT, Business, or a related field is preferred, though an associate’s degree or equivalent experience (e.g., internships, coursework) will be considered ABOUT SUNRISE: Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS: Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER: Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Design and implement personalized life enrichment activities for memory-impaired seniors, engage residents daily, coordinate volunteers, and ensure regulatory compliance and safety. | At least 1 year experience working with memory-impaired seniors, high school diploma or equivalent, ability to motivate residents and volunteers, and proficiency in Microsoft Office and Sunrise applications. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Livingston Job ID 2025-233074 Job Overview The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning, and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts, and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise policies to promote the highest degree of quality care and services to our residents. Essential Duties RESPONSIBILITIES & QUALIFICATIONS As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Life Skills Program • Evaluate resident’s interest and involvement in Life Skills. • Develop Life Skills tailored to each resident’s unique needs and abilities. • Engage residents in Life Skills throughout the day and evening. • Ensure that every resident has an opportunity to engage in Life Skills or other life enrichment activities daily. • Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident. • Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC). • Organize small groups or clubs that address those similar needs and preferences in a small group/club setting using the resident’s demographic profile information. • Ensure that the Life Skill is included on the socialization and leisure activities section of the ISP. • Act as a role model and encourage other team members to engage in Life Skills with residents. • Assist residents to and from the Life Skills stations and other normalizing life enriching activities and routines. • Record and document resident participation according to Sunrise quality service standards. • Maintain and expand Life Skills stations and other life enriching programs and replenish supplies as needed. • Assist in maintaining an inventory of Life Skills programming supplies. • Assist residents with daily care of any animals and/or plants as part of the Life Skills program and services. Resident Focus • Review, read, notate, and initial the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral/communication pattern changes as well as Life Skills information. • Review the ISP, Resident Profile, Demographic Profile, and Addendums for every new resident. • Give input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities. • Practice positive resident relations following our Sunrise Shared Values, respond to resident and family member requests, and direct resident and family member feedback to immediate supervisor. • Assist Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in. • Maintain and protect the confidentiality of resident information. Volunteer and Community Focus • Assists with and support local businesses, organizations, and schools in the development and retention of the community volunteer programs under the leadership of the (RC) and Activities & Volunteer Coordinator (AVC). • Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise standards. Dining Service • Serve meals in the dining room. • Assist residents in Life Skills in the dining room during set up and clean up. Risk Management and General Safety • Partner with community team to ensure community is in compliance national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Report all hazardous and unsafe conditions and equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. Quality Assurance and Regulatory Compliance • Demonstrate proficiency and understand the Quality Service Review (QSR) process and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service as measured in the QSR process. • Partner with community team to ensure community follows all federal, state/provincial, and local laws and regulations and Sunrise quality standards for resident care and services. • Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health. Training and Contributing to Team Success • Participate as a member of a team and commit to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Possess written and verbal skills for effective communication • Competent in organizational and time management skills • Demonstrate good judgment, problem solving and decision-making skills • Ability to make responsible choices and decisions and act in a resident’s best interest • Ability to work semi-independently without direct supervision by following community procedures and guidelines • Ability to follow through on assigned tasks Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year experience required working with memory impaired seniors • High School diploma/GED accepted and may be required per state/provincial regulations and certification(s) may be required per state/provincial regulations • Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs • Possesses knowledge of how to adapt life skills to the cognitive and functional ability of each resident thereby being able to motivate and encourage residents • Ability to Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful and purposeful activities • Demonstration of proficiency in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance About Sunrise Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® Pre-employment Requirements Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. Compensation Disclaimer Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
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