20 open positions available
Develop and lead resident-centered activity and volunteer programs in a senior living community. | Experience in assisted living, long-term care, or senior population engagement, with supervisory and volunteer management skills. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Fox Hill Senior Condominiums Job ID 2025-236446 JOB OVERVIEW The Activities and Volunteer Coordinator (AVC) is responsible for developing and leading a successful and engaging resident centered activity and volunteer program for the whole Sunrise Senior Living community. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Activities Program • Maintain a balanced resident centered activity program for the whole Sunrise community according to the Programming Calendar guidelines and Live with Purpose/Dimension of Wellness Standards. • Assess, plan, and manage facilitation of a comprehensive activities program utilizing team members and volunteers. • Recruit entertainers and schedule special events. • Prepare and review the activity calendar and newsletter with the Executive Director (ED) prior to submitting for printing. • Coordinate with other department coordinators to ensure that all equipment and supplies are available for routine activities and special events. • Plan, coordinate, and facilitate appropriate mixed group (assisted living/long term care and reminiscence) activities. • Conduct regularly scheduled and specialized activities in the Reminiscence Neighborhood three times weekly, while maintaining a daily presence in the neighborhood. • Provide support to the Reminiscence Coordinator (RC)/Resident Care Coordinator (RCC) on the development of the reminiscence calendar and coordinate programs and events that can be enjoyed by both assisted living/long term care and reminiscence residents. • Coordinate with other department coordinators to update resident’s Individualized Service Plan (ISP). • Ensure compliance of all federal, state/provincial, and local laws and regulations as applicable. • Maintain a robust public relations program in support of the activities programming and community operations. • Delegate daily care of any animals and/or plants within the activities program and services, as well as maintenance of records related to this care. Volunteer and Community Focus • Network in the local community in partnership with other department coordinators to establish and develop a relationship with local businesses, organizations, and schools to build and maintain a volunteer base for the community. • Manage and implement a consistent volunteer orientation and training program and record according to Sunrise and state/provincial specific standards. • Implement a volunteer recognition program and facilitate the program on a regular basis for volunteer appreciation and recognition. • Involve families, residents, and community volunteers to participate as a regular part of the activity program with the assistance of the Executive Director. • Train team members with the assistance of other department coordinators about how to use their talents and live the values as part of each resident’s daily activity program. • Train team members Smile (Check-ins and Messaging). • Manage Smile quality reports. • Manage programming Key Performance Indicators (KPI) dashboard. • Involve families connection with Smile app. Resident Focus • Review, read, notate, and initial the Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes. • Refer to the Resident Profile and Addendums for every new resident. • Assess the resident’s specific social needs. • Develop an individualized program of activities of focused care. • Schedule, communicate, facilitate and record monthly Resident Counsel Meetings. • Ensure each resident’s Memory Box is completed within two (2) weeks of move-in. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the Executive Director in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Coordinate with the community team to achieve maximum staff economies and cross training when applicable. • Understand the internal cost associated with all Sunrise resident care programs. Quality Assurance and Regulatory Compliance • Ensure that the community follows all federal, state/provincial, and local laws and regulations and Sunrise standards, policies, and procedures as it pertains to resident care and services. • Strive for excellent quality care and service delivery as measured in the Quality Assurance (QA) process. • Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for QA Audits and other regulatory compliance. • Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety and promoting Risk Management programs and policies. Training, Leadership and Team Member Development • Manage the department, including, but not limited to, recruiting, hiring, training, coaching, and disciplining. • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Complete team member and volunteer staffing and scheduling according to operational and budgetary guidelines. • Perform daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid. • Conduct timely performance appraisals with meaningful conversations. • Hold team accountable, corrects actions when necessary, and documents. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the ED. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities. • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills, and the ability to coordinate and plan for event planning • Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year experience preferred in assisted living, long term care, or experience/exposure to the senior population • Ability to lead and motivate volunteers and team members for their involvement in social events and various activities • One (1) year supervisory and management experience which may include volunteer and staff recruitment, coordination and training, coaching, performance management, and responsibility of daily department operations • Maintains a current applicable driver’s license to drive Sunrise vehicles provided, with an acceptable driving record in accordance with applicable regulations and Sunrise policy • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Lead marketing and sales efforts for the community, develop and execute sales plans, and build referral relationships to meet occupancy and revenue goals. | Requires successful marketing and sales experience, proficiency in computer skills, and ability to work independently, with a college degree preferred. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Troy Job ID 2026-237252 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales • Study the market and create a dynamic, successful Sales Plan. • Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. • Develop strategy for each prospect from initial inquiry through the final decision. • Plan each customer interaction. • Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. • Keep all records current on a computerized lead tracking system. • Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. • Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. • Conduct weekly strategy and advisory meetings with the Executive Director (ED). • Submit timely weekly Flash Reports (sales results). • Provide marketing and sales leadership to all team members. Driving Revenue • Strive to meet or exceed targeted occupancy and sales. • Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. External Business Development • Generate leads and move-ins from targeted referral sources. • Plan and execute monthly presentations to professional referral sources. • Identify referral sources through site specific research. • Plan call objectives. • Articulate the benefits of referring to Sunrise Senior Living. • Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Marketing Strategy • Create and update Quarterly Sales Plan. • Implement Sales Plan. • Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. • Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. • Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. Resident Move-In Process • Review and facilitate the Move-In Packet with the resident and/or family. • Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). • Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. • Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. • Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the ED in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Goal achievement oriented • Ability to handle multiple priorities • Planning and negotiating skills • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College Degree preferred • Successful marketing and sales experience • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Willingness to work independently with little to no day-to-day supervision • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Lead marketing and sales efforts to meet occupancy and revenue goals, develop and implement sales plans, and build referral relationships. | Requires successful marketing and sales experience, proficiency in computer skills, and the ability to work independently with flexible hours. | **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.** • *Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.** • *COMMUNITY NAME** Sunrise on Vernier • *Job ID** 2025-236371 • *JOB OVERVIEW** The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. • *RESPONSIBILITIES & QUALIFICATIONS** • *Essential Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • *Marketing and Sales** + Study the market and create a dynamic, successful Sales Plan. + Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. + Develop strategy for each prospect from initial inquiry through the final decision. + Plan each customer interaction. + Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. + Keep all records current on a computerized lead tracking system. + Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. + Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. + Conduct weekly strategy and advisory meetings with the Executive Director (ED). + Submit timely weekly Flash Reports (sales results). + Provide marketing and sales leadership to all team members. • *Driving Revenue** + Strive to meet or exceed targeted occupancy and sales. + Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. • *External Business Development** + Generate leads and move-ins from targeted referral sources. + Plan and execute monthly presentations to professional referral sources. + Identify referral sources through site specific research. + Plan call objectives. + Articulate the benefits of referring to Sunrise Senior Living. + Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. • *Marketing Strategy** + Create and update Quarterly Sales Plan. + Implement Sales Plan. + Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. + Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. + Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. • *Resident Move-In Process** + Review and facilitate the Move-In Packet with the resident and/or family. + Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). + Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. + Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. + Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. • *Financial Management** + Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. + Assist the ED in completing the annual community budget. + Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. + Review monthly financial statements and implement plans of action around deficiencies. + Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. + Understand the internal cost associated with all Sunrise resident care programs. • *Training, Leadership, and Team Member Development** + Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. + Develop a working knowledge of state/provincial regulations and ensure compliance. + Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. + Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. + Keep abreast of professional developments in the field by reading and attending conferences and training sessions. + Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. + Perform other duties as assigned. • *Core Competencies** + Goal achievement oriented + Ability to handle multiple priorities + Planning and negotiating skills + Possess written and verbal skills for effective communication and the ability to facilitate small group presentations + Competent in organizational and time management skills + Demonstrate good judgment, problem solving, and decision-making skills • *Experience and Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. + College Degree preferred + Successful marketing and sales experience + Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications + Willingness to work independently with little to no day-to-day supervision + As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance + Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times • *ABOUT SUNRISE** Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: + Medical, Dental, Vision, Life, and Disability Plans + Retirement Savings Plans + Employee Assistant Program / Discount Program + Paid time off (PTO), sick time, and holiday pay + myFlexPay offered to get paid within hours of a shift + Tuition Reimbursement + In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. + Some benefits have eligibility requirements • *_Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®_** • *PRE-EMPLOYMENT REQUIREMENTS** Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. • *COMPENSATION DISCLAIMER** Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). • *Location : Name** _Sunrise on Vernier_ • *Type** _Full-Time_ • *_Location : Address_** _1850 Vernier Road_ • *_Location : City_** _Grosse Pointe Woods_ • *_Location : State/Province (Full Name)_** _Michigan_ • *Salary Range** _USD $25.55 - USD $34.10 /Hr._ • *Variable Compensation** _Commissions Eligible_ Sunrise Senior Living is an Equal Opportunity Employer. • *When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.** • *Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.** • *COMMUNITY NAME** Sunrise on Vernier • *Job ID** 2025-236371 • *JOB OVERVIEW** The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. • *RESPONSIBILITIES & QUALIFICATIONS** • *Essential Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • *Marketing and Sales** + Study the market and create a dynamic, successful Sales Plan. + Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. + Develop strategy for each prospect from initial inquiry through the final decision. + Plan each customer interaction. + Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. + Keep all records current on a computerized lead tracking system. + Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. + Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. + Conduct weekly strategy and advisory meetings with the Executive Director (ED). + Submit timely weekly Flash Reports (sales results). + Provide marketing and sales leadership to all team members. • *Driving Revenue** + Strive to meet or exceed targeted occupancy and sales. + Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. • *External Business Development** + Generate leads and move-ins from targeted referral sources. + Plan and execute monthly presentations to professional referral sources. + Identify referral sources through site specific research. + Plan call objectives. + Articulate the benefits of referring to Sunrise Senior Living. + Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. • *Marketing Strategy** + Create and update Quarterly Sales Plan. + Implement Sales Plan. + Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. + Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. + Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. • *Resident Move-In Process** + Review and facilitate the Move-In Packet with the resident and/or family. + Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). + Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. + Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. + Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. • *Financial Management** + Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. + Assist the ED in completing the annual community budget. + Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. + Review monthly financial statements and implement plans of action around deficiencies. + Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. + Understand the internal cost associated with all Sunrise resident care programs. • *Training, Leadership, and Team Member Development** + Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. + Develop a working knowledge of state/provincial regulations and ensure compliance. + Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. + Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. + Keep abreast of professional developments in the field by reading and attending conferences and training sessions. + Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. + Perform other duties as assigned. • *Core Competencies** + Goal achievement oriented + Ability to handle multiple priorities + Planning and negotiating skills + Possess written and verbal skills for effective communication and the ability to facilitate small group presentations + Competent in organizational and time management skills + Demonstrate good judgment, problem solving, and decision-making skills • *Experience and Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. + College Degree preferred + Successful marketing and sales experience + Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications + Willingness to work independently with little to no day-to-day supervision + As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance + Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times • *ABOUT SUNRISE** Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: + Medical, Dental, Vision, Life, and Disability Plans + Retirement Savings Plans + Employee Assistant Program / Discount Program + Paid time off (PTO), sick time, and holiday pay + myFlexPay offered to get paid within hours of a shift + Tuition Reimbursement + In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. + Some benefits have eligibility requirements • *_Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®_** • *PRE-EMPLOYMENT REQUIREMENTS** Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. • *COMPENSATION DISCLAIMER** Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). • *Location : Name** _Sunrise on Vernier_ • *Type** _Full-Time_ • *_Location : Address_** _1850 Vernier Road_ • *_Location : City_** _Grosse Pointe Woods_ • *_Location : State/Province (Full Name)_** _Michigan_ • *Salary Range** _USD $25.55 - USD $34.10 /Hr._ • *Variable Compensation** _Commissions Eligible_ Sunrise Senior Living is an Equal Opportunity Employer.
Developing and leading resident-centered activity and volunteer programs in a senior living community. | Experience in assisted living, long-term care, or senior population engagement, with supervisory and volunteer management skills. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-234938 JOB OVERVIEW The Activities and Volunteer Coordinator (AVC) is responsible for developing and leading a successful and engaging resident centered activity and volunteer program for the whole Sunrise Senior Living community. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Activities Program • Maintain a balanced resident centered activity program for the whole Sunrise community according to the Programming Calendar guidelines and Live with Purpose/Dimension of Wellness Standards. • Assess, plan, and manage facilitation of a comprehensive activities program utilizing team members and volunteers. • Recruit entertainers and schedule special events. • Prepare and review the activity calendar and newsletter with the Executive Director (ED) prior to submitting for printing. • Coordinate with other department coordinators to ensure that all equipment and supplies are available for routine activities and special events. • Plan, coordinate, and facilitate appropriate mixed group (assisted living/long term care and reminiscence) activities. • Conduct regularly scheduled and specialized activities in the Reminiscence Neighborhood three times weekly, while maintaining a daily presence in the neighborhood. • Provide support to the Reminiscence Coordinator (RC)/Resident Care Coordinator (RCC) on the development of the reminiscence calendar and coordinate programs and events that can be enjoyed by both assisted living/long term care and reminiscence residents. • Coordinate with other department coordinators to update resident’s Individualized Service Plan (ISP). • Ensure compliance of all federal, state/provincial, and local laws and regulations as applicable. • Maintain a robust public relations program in support of the activities programming and community operations. • Delegate daily care of any animals and/or plants within the activities program and services, as well as maintenance of records related to this care. Volunteer and Community Focus • Network in the local community in partnership with other department coordinators to establish and develop a relationship with local businesses, organizations, and schools to build and maintain a volunteer base for the community. • Manage and implement a consistent volunteer orientation and training program and record according to Sunrise and state/provincial specific standards. • Implement a volunteer recognition program and facilitate the program on a regular basis for volunteer appreciation and recognition. • Involve families, residents, and community volunteers to participate as a regular part of the activity program with the assistance of the Executive Director. • Train team members with the assistance of other department coordinators about how to use their talents and live the values as part of each resident’s daily activity program. • Train team members Smile (Check-ins and Messaging). • Manage Smile quality reports. • Manage programming Key Performance Indicators (KPI) dashboard. • Involve families connection with Smile app. Resident Focus • Review, read, notate, and initial the Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes. • Refer to the Resident Profile and Addendums for every new resident. • Assess the resident’s specific social needs. • Develop an individualized program of activities of focused care. • Schedule, communicate, facilitate and record monthly Resident Counsel Meetings. • Ensure each resident’s Memory Box is completed within two (2) weeks of move-in. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the Executive Director in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Coordinate with the community team to achieve maximum staff economies and cross training when applicable. • Understand the internal cost associated with all Sunrise resident care programs. Quality Assurance and Regulatory Compliance • Ensure that the community follows all federal, state/provincial, and local laws and regulations and Sunrise standards, policies, and procedures as it pertains to resident care and services. • Strive for excellent quality care and service delivery as measured in the Quality Assurance (QA) process. • Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for QA Audits and other regulatory compliance. • Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety and promoting Risk Management programs and policies. Training, Leadership and Team Member Development • Manage the department, including, but not limited to, recruiting, hiring, training, coaching, and disciplining. • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Complete team member and volunteer staffing and scheduling according to operational and budgetary guidelines. • Perform daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid. • Conduct timely performance appraisals with meaningful conversations. • Hold team accountable, corrects actions when necessary, and documents. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the ED. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities. • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills, and the ability to coordinate and plan for event planning • Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year experience preferred in assisted living, long term care, or experience/exposure to the senior population • Ability to lead and motivate volunteers and team members for their involvement in social events and various activities • One (1) year supervisory and management experience which may include volunteer and staff recruitment, coordination and training, coaching, performance management, and responsibility of daily department operations • Maintains a current applicable driver’s license to drive Sunrise vehicles provided, with an acceptable driving record in accordance with applicable regulations and Sunrise policy • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Lead marketing and sales planning, develop strategies, and drive occupancy and revenue goals for a senior living community. | Requires successful marketing and sales experience, proficiency in computer skills, and ability to work independently, with a college degree preferred. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2026-237252 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales Study the market and create a dynamic, successful Sales Plan. Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. Develop strategy for each prospect from initial inquiry through the final decision. Plan each customer interaction. Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. Keep all records current on a computerized lead tracking system. Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. Conduct weekly strategy and advisory meetings with the Executive Director (ED). Submit timely weekly Flash Reports (sales results). Provide marketing and sales leadership to all team members. Driving Revenue Strive to meet or exceed targeted occupancy and sales. Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. External Business Development Generate leads and move-ins from targeted referral sources. Plan and execute monthly presentations to professional referral sources. Identify referral sources through site specific research. Plan call objectives. Articulate the benefits of referring to Sunrise Senior Living. Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Marketing Strategy Create and update Quarterly Sales Plan. Implement Sales Plan. Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. Resident Move-In Process Review and facilitate the Move-In Packet with the resident and/or family. Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Financial Management Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. Assist the ED in completing the annual community budget. Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. Review monthly financial statements and implement plans of action around deficiencies. Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. Develop a working knowledge of state/provincial regulations and ensure compliance. Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading and attending conferences and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Goal achievement oriented Ability to handle multiple priorities Planning and negotiating skills Possess written and verbal skills for effective communication and the ability to facilitate small group presentations Competent in organizational and time management skills Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. College Degree preferred Successful marketing and sales experience Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications Willingness to work independently with little to no day-to-day supervision As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Leading community operations, staff development, and ensuring quality care and regulatory compliance in a senior living setting. | Experience in senior management, operations, sales, and team leadership within senior living or related healthcare sectors; management certification or license preferred. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Sunnyvale Job ID 2026-236896 JOB OVERVIEW The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Inspiring Others • Motivate individuals toward higher levels of performance that are aligned with the organization’s vision and values. • Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. • Model a strong belief in mission, vision, and purpose. • Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks. Guiding Team Success • Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style. • Provide clear direction and structure for the team in order to support their success. • Manage the talent selection process effectively by utilizing Sunrise best practices and resources. • Embrace workforce diversity. • Establish stretch but realistic team goals and motivates the team to work together to achieve them. • Share important and relevant information with the team. • Ensure consistent and timely orientation and ongoing training is delivered to team members. • Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution. • Promote the Employee Assistance Program (EAP) as a resource for team members. • Research and resolve Hotline Call Reports timely and effectively. Coaching and Developing Others • Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities. • Convey performance expectations and provide timely feedback to ensure performance standards are met. • Hold effective one on one meetings with direct reports. • Provide feedback and counsel on a continuous basis. • Support team members’ career growth by having regular development-focused conversations. • Utilize and promote Sunrise’s development programs as appropriate to prepare high-potential team members for future roles. • Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions. Creating a Culture of Trust • Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust. • Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently. • Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions. • Listen and respond with empathy. • Treat people with dignity, respect, and fairness. • Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys. • Encourage disclosure and facilitate an open exchange of ideas. • Advocate for both team members and residents. • Provide frequent and consistent communication with team, residents, and the community. Leading Change • Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change. • Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement. • Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services. • Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns. Customer Focus • Ensure that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers’ and own organization’s needs, and promote and operationalize customer service as a value. • Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement. • Lead the development and regular review of the engagement improvement plan. • Resolve customer concerns effectively through consistent use of the problem resolution program. • Hold consistent and effective Resident Council meetings. • Achieve customer referrals on a regular, recurring basis and strive to be above the company average. • Ensure that the leadership team interacts with residents. • Maintain a commitment to say “YES” and the courage to say “NO” only when absolutely needed. • Strive for minimal loss of residents to competitors, with a declining trend that is below company average. Quality Assurance and Regulatory Compliance • Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner. • Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner. • Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance. • Act as the Community Privacy Representative. • Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations. • Follow up on issues identified in the regional team site visit report. • Follow up on mock survey process. • Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety. • Provide leadership and promotion of the Sunrise Safety and Risk Management policies. • Review all incident reports and ensures corrective actions are in place in a timely manner. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Family Services • Maintain monthly proactive communication with resident’s family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc. • Oversee the planning of an in-house family event monthly. • Encourage family involvement via Volunteer Programs. • Make self available to residents and their families. • Ensure implementation and maintenance of a family support program. • Ensure Family Service Meetings are happening regularly according to Sunrise policy. • Ensure Sunrise Wellness and Resident Care systems are implemented and followed. Business Development and Top Line Growth • Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position. • Spend one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls. • Ensure that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP’s/SPP’s, and sales. • Spend five minutes per day, performing post call reviews of DOS’s in-person presentations. • Hold DOS accountable for the community’s daily contact goal. • Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned and the ability to articulate results and adjust plan accordingly to maximize referral leads and move-ins. • Hold DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards. Driving for Results • Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. • Meet Net Operating Income (NOI) expectations. • Meet occupancy expectations. • Manages the Profit and Loss (P&L). • Achieve and execute consistent labor/labour schedules seven days a week. • Achieve great resident retention through a focus on service. • Participate in local business councils. • Instill in team members a “whole community approach”. • Drive ownership to the department leaders. Business Acumen • Use one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and use one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics. • Meet the financial targets with the goal to maximize the capital partners return. • Think abstractly and make things work when there is no absolute instruction and is able to adapt to business needs. • Possess functional knowledge of all operating programs including memory care, clinical, dining, and social programs. • Make accurate forecasts. • Overcome competitive obstacles. • Understand market dynamics: • What is our niche? • What do we do better or worse than our competition? • New service opportunities. • Demographics – culture, income, ethnicity, size. • Labor/labour availability – overcome obstacles. Financial Management • Strive to improve profitability year over year in line with owner expectations. • Prepare and adhere to the community budget. • Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. • Review monthly financial statements and implement plans of action for deficiencies. • Utilize revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization. • Manage collections process effectively. • Manage variable and other productive labor/labour to benchmarks, adjusting timely to occupancy and service level changes. • Manage key, non-labor/non-labour operating costs in line with budgeted levels. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Operational Decision Making • Secure and compare information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria. • Comply with all regulations and principles. • Think past today (proactive). • Learn from bad decisions. • Encourage and reward for prudent risk taking. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities effectively • Ability to delegate assignments to the appropriate individuals • Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations • Proficient in organizational and time management skills • Demonstrates good judgment and problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College degree preferred; degree and management experience may be required per state/provincial requirements • Administrator’s License / certification may be required per state/provincial requirements • Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community • Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change • Previous sales experience preferred, including building customer relationships, and resolving customer concerns. • Passion for working with seniors • Demonstration of success in managing operating expenses • Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Assist with engaging residents in personalized life skills and activities, supporting their well-being and socialization. | Requires at least 1 year working with memory-impaired seniors, high school diploma, and ability to lead life enrichment activities. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Brighton Gardens of Florham Park Job ID 2025-230908 JOB OVERVIEW The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning, and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts, and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Life Skills Program • Evaluate resident’s interest and involvement in Life Skills. • Develop Life Skills tailored to each resident’s unique needs and abilities. • Engage residents in Life Skills throughout the day and evening. • Ensure that every resident has an opportunity to engage in Life Skills or other life enrichment activities daily. • Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident. • Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC). • Organize small groups or clubs that address those similar needs and preferences in a small group/club setting using the resident’s demographic profile information. • Ensure that the Life Skill is included on the socialization and leisure activities section of the ISP. • Act as a role model and encourage other team members to engage in Life Skills with residents. • Assist residents to and from the Life Skills stations and other normalizing life enriching activities and routines. • Record and document resident participation according to Sunrise quality service standards. • Maintain and expand Life Skills stations and other life enriching programs and replenish supplies as needed. • Assist in maintaining an inventory of Life Skills programming supplies. • Assist residents with daily care of any animals and/or plants as part of the Life Skills program and services. Resident Focus • Review, read, notate, and initial the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral/communication pattern changes as well as Life Skills information. • Review the ISP, Resident Profile, Demographic Profile, and Addendums for every new resident. • Give input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities. • Practice positive resident relations following our Sunrise Shared Values, respond to resident and family member requests, and direct resident and family member feedback to immediate supervisor. • Assist Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in. • Maintain and protect the confidentiality of resident information. Volunteer and Community Focus • Assists with and support local businesses, organizations, and schools in the development and retention of the community volunteer programs under the leadership of the (RC) and Activities & Volunteer Coordinator (AVC). • Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise standards. Dining Service • Serve meals in the dining room. • Assist residents in Life Skills in the dining room during set up and clean up. Risk Management and General Safety • Partner with community team to ensure community is in compliance national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Report all hazardous and unsafe conditions and equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. Quality Assurance and Regulatory Compliance • Demonstrate proficiency and understand the Quality Service Review (QSR) process and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service as measured in the QSR process. • Partner with community team to ensure community follows all federal, state/provincial, and local laws and regulations and Sunrise quality standards for resident care and services. • Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health. Training and Contributing to Team Success • Participate as a member of a team and commit to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Possess written and verbal skills for effective communication • Competent in organizational and time management skills • Demonstrate good judgment, problem solving and decision-making skills • Ability to make responsible choices and decisions and act in a resident’s best interest • Ability to work semi-independently without direct supervision by following community procedures and guidelines • Ability to follow through on assigned tasks Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year experience required working with memory impaired seniors • High School diploma/GED accepted and may be required per state/provincial regulations and certification(s) may be required per state/provincial regulations • Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs • Possesses knowledge of how to adapt life skills to the cognitive and functional ability of each resident thereby being able to motivate and encourage residents • Ability to Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful and purposeful activities • Demonstration of proficiency in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Assist in planning and executing resident-centered activities, manage volunteers, and support community engagement. | Requires a college degree or equivalent experience, 2+ years supervisory experience, and proficiency in Microsoft Office; your experience does not meet these requirements. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of West Essex Job ID 2026-237013 JOB OVERVIEW The Activities Assistant is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant will assist in the development and leading of the community’s engaging resident centered activities and volunteer programs and services for the community. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Activities Program • Provide overall leadership and maintain a balanced resident centered activity program for the whole Sunrise community according to the Activity Program Guidelines and Programming Guide(s). • Plan and evaluate Spiritual, Educational, Intellectual, Cognitive, Social, Wellness, and Recreational activities. • Lead and motivate team members and volunteers for social events and various activities. • Recruit entertainers and schedule special events. • Coordinate outings and manage outing schedules with drivers. • Ensure compliance with Federal, State/Province and Local regulations and Sunrise guidelines. • Develop and distribute monthly calendars and newsletters. • Develop daily displays for activities and maintain resident communication centers. Volunteer & Community Focus • Build and maintain a volunteer base from local businesses and schools. • Manage volunteer orientation and training. • Implement a volunteer recognition program. • Encourage family and community participation in activities. Financial Management • Prepare and manage the activity budget. • Process and submit monthly expenses and financial data in a timely manner. • Coordinate with other teams to achieve cost efficiencies. Quality Assurance and Regulatory Compliance • Ensure compliance with all regulations and Sunrise standards. • Strive for excellent service as measured by internal audits (QSR). • Collaborate on Risk Management programs and policies. Resident Focus • Review the Daily Log for updates on resident well-being. • Conduct resident interviews and design individualized activity plans. • Schedule and lead monthly Resident Council meetings. Training, Leadership, and Team Member Development • Recruit, train, coach, and manage performance of team members. • Ensure team compliance with training and development programs. • Lead staffing and payroll reviews to maintain operational and budgetary goals. • Conduct performance appraisals and team meetings. Core Competencies • Adaptability • Building Customer Loyalty • Building Strategic Working Relationships • Building a Successful Team • Building Trust • Coaching for Success • Communication • Decision Making • Driving for Results • Facilitating Change • Leading through Vision and Values • Managing Conflict • Planning and Organizing • Presentation and Training Delivery • Quality Orientation • Stress Tolerance • Technical / Professional Knowledge Experience and Qualifications • College degree in Recreation, Therapeutic Recreation, Education, Gerontology, Social Work or related field; or equivalent experience. • Certified Activity Professional with 3-5 years of experience preferred. • 2+ years supervisory experience including hiring, coaching, and performance management. • Strong written and verbal communication and presentation skills. • Proficient in Microsoft Office and Sunrise systems. • Ability to work evenings, weekends, and a flexible schedule as needed. • Valid driver’s license may be required if operating a Sunrise vehicle. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Location : Name Sunrise at West Essex Type Part-Time Location : Address 47 Greenbrook Road Location : City Fairfield Location : State/Province (Full Name) New Jersey Salary Range USD $15.80 - USD $19.80 /Hr. Variable Compensation No Bonus or Commissions Sunrise Senior Living is an Equal Opportunity Employer.
Assist in planning and executing resident-centered activities and programs, supporting community engagement and volunteer coordination. | Requires a college degree in a related field, 3-5 years of experience in activity programming, and supervisory experience, which you currently do not possess. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-236723 JOB OVERVIEW The Activities Assistant is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant will assist in the development and leading of the community’s engaging resident centered activities and volunteer programs and services for the community. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Activities Program • Provide overall leadership and maintain a balanced resident centered activity program for the whole Sunrise community according to the Activity Program Guidelines and Programming Guide(s). • Plan and evaluate Spiritual, Educational, Intellectual, Cognitive, Social, Wellness, and Recreational activities. • Lead and motivate team members and volunteers for social events and various activities. • Recruit entertainers and schedule special events. • Coordinate outings and manage outing schedules with drivers. • Ensure compliance with Federal, State/Province and Local regulations and Sunrise guidelines. • Develop and distribute monthly calendars and newsletters. • Develop daily displays for activities and maintain resident communication centers. Volunteer & Community Focus • Build and maintain a volunteer base from local businesses and schools. • Manage volunteer orientation and training. • Implement a volunteer recognition program. • Encourage family and community participation in activities. Financial Management • Prepare and manage the activity budget. • Process and submit monthly expenses and financial data in a timely manner. • Coordinate with other teams to achieve cost efficiencies. Quality Assurance and Regulatory Compliance • Ensure compliance with all regulations and Sunrise standards. • Strive for excellent service as measured by internal audits (QSR). • Collaborate on Risk Management programs and policies. Resident Focus • Review the Daily Log for updates on resident well-being. • Conduct resident interviews and design individualized activity plans. • Schedule and lead monthly Resident Council meetings. Training, Leadership, and Team Member Development • Recruit, train, coach, and manage performance of team members. • Ensure team compliance with training and development programs. • Lead staffing and payroll reviews to maintain operational and budgetary goals. • Conduct performance appraisals and team meetings. Core Competencies • Adaptability • Building Customer Loyalty • Building Strategic Working Relationships • Building a Successful Team • Building Trust • Coaching for Success • Communication • Decision Making • Driving for Results • Facilitating Change • Leading through Vision and Values • Managing Conflict • Planning and Organizing • Presentation and Training Delivery • Quality Orientation • Stress Tolerance • Technical / Professional Knowledge Experience and Qualifications • College degree in Recreation, Therapeutic Recreation, Education, Gerontology, Social Work or related field; or equivalent experience. • Certified Activity Professional with 3-5 years of experience preferred. • 2+ years supervisory experience including hiring, coaching, and performance management. • Strong written and verbal communication and presentation skills. • Proficient in Microsoft Office and Sunrise systems. • Ability to work evenings, weekends, and a flexible schedule as needed. • Valid driver’s license may be required if operating a Sunrise vehicle. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Assist in delivering resident-centered activities and programs in a senior living community, supporting volunteer engagement and maintaining activity areas. | Requires experience in senior living or activity planning, and skills in organizing and engaging elderly residents, which are not present in your resume. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Summit Job ID 2025-234026 JOB OVERVIEW The Activities Assistant is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant will assist in the development and leading of the community’s engaging resident centered activities and volunteer programs and services for the community. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Activities Program • Assist in maintaining a balanced resident centered activity program for the Sunrise community following the Activity Program Guidelines, Programming Guide(s), and direction from immediate supervisor. • Assist in preparing the activity calendar and newsletter with the coordination of immediate supervisor. • Conduct and/or assist with planned resident activities, programs, and services throughout the community. • Assist, invite, and encourage residents to participate in activities. • Assist residents to and from the activity areas when necessary. • Record and document resident participation if required by federal, state/provincial, and local laws and regulations. • Maintain activity areas in an orderly manner. • Assist in maintaining an inventory of activity and programming supplies, games, programs, and craft services. • Assist with the network contacts and relationships and assist with arranging for speakers from community groups/organizations to provide educational, social, and engaging activities and support for the residents. • Responsible for daily care of any animals and/or plants within the activities program and services. Volunteer and Community Focus • Assist with and support the networking actions for retaining a volunteer base and maintaining a relationship with local businesses, organizations, and schools under the leadership of immediate supervisor. • Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise and state/province specific standards. • Work with volunteers and oversee their activities as needed. • Involve families, residents, and community volunteers to participate as a regular part of the activity program as directed by immediate supervisor. Resident Focus • Review, read, notate, and initialize the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral changes as well as activities information. • Practice positive resident relations following our Sunrise Shared Values, respond to resident requests, and direct resident feedback and requests to immediate supervisor. • Review the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Resident Profile and Addendums for every new resident. • Assist to ensure each resident’s Memory Box is completed within two (2) weeks of move-in. • Maintain and protect the confidentiality of resident information at all times. Quality Assurance and Regulatory Compliance • Understand and demonstrate proficiency with the Quality Assurance Process (QA) and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service delivery as measured in the QA process. • Partner with community team to ensure community follows all federal, state/provincial, and local laws, regulations, and Sunrise quality standards for resident care and services. • Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health. Risk Management and General Safety • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety, promote Risk Management programs and policies, and adhere to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Training and Contributing to Team Success • Participate as a member of a team and commits to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills • Demonstrate good judgment, problem solving and decision-making skills • Ability to make responsible choices and decisions and act in a resident’s best interest • Ability to work semi-independently without direct supervision by following community procedures and guidelines and follow through on assigned tasks Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year job related experience preferred in senior living communities • Maintains a current applicable driver’s license to drive Sunrise vehicles provided with an acceptable driving record in accordance with applicable regulations and Sunrise policy • Completion of Driver Training may be required and/or certificates available per regulations and laws as applicable • Ability to lead activities and motivate volunteers and fellow team members for their involvement in social events and various scheduled social activities • Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Manage and maintain building systems, safety protocols, and community operations to ensure a safe and comfortable environment for residents. | Experience in mechanical, electrical, plumbing systems, safety regulations, and supervisory management. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-236048 JOB OVERVIEW The Maintenance Coordinator is responsible for the day-to-day operations of Facilities Management functions in the community and around the community grounds. Responsible for maintaining a safe, clean, and comfortable environment for the residents. This is accomplished by having a working knowledge of building systems, such as plumbing, Heating Ventilation Air Conditioning (HVAC), electrical and mechanical, equipment repair, and related code requirements. Responsible for being a team player with sound organizational and time management skills and the ability to interact positively with all team members to meet the community’s objectives. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Community Operations • Respond to all building emergencies. • Review, reads, notate, and initial Daily Log and Maintenance Log to document and learn about pertinent information and any resident’s physical and behavioral changes and respond in a timely manner to requests and concerns from residents, family members, and team members. • Maintain all painted surfaces and flooring throughout the community. • Prepare the room(s) for new residents and assist with move-ins and move-outs. • Inspect the building façade periodically for damage and needed repairs. • Maintain the grounds by collecting trash, sweeping the dumpster areas, and cleaning first impression areas. • Perform all tasks outlined in the Facility Management Maintenance Manual. Safety and Risk Management • Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promoting Risk Management programs and policies. • Ensure the following procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way. • Maintain equipment and supplies to avoid waste and damage to areas and equipment and to prevent accidents. • Comply with all infection control techniques, procedures, and policies. Mechanical Systems • Maintain the HVAC system to ensure proper air quality and comfortable temperatures throughout the community. • Test, schedule inspections, and maintain proper documentation on the fire protection systems. • Conduct fire and disaster drills following the appropriate policy and procedure guidelines. • Test low voltage systems as required. • Maintain the interior and exterior lighting. • Maintain the plumbing system which includes monitoring and adjusting the resident accessible domestic hot water system to ensure code compliance. • Maintain the alarm systems for the community. • Perform preventative maintenance tasks as assigned. Administration • Maintain an accurate vendor/contractor telephone list with contact names and emergency telephone numbers. • Order equipment and supplies in compliance with Purchasing Department standards. • Ensure Building Management Platform logbooks are in compliance per federal, state/provincial, and Sunrise standards (temperature log, fire extinguisher log, cleaning log, bio-hazard removal log). • Partner with Government/Agency authorized personnel Team Member Training • Train team members on the following: • Location and operation of all utility shut-off devices • Emergency response protocols • Housekeeping procedures • Laundry procedures • Safe chemical handling and usage Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the executive director in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data through APIM timely per Sunrise policies and internal business controls. • Coordinate with the community team to achieve maximum staff economies and cross training when applicable. • Understand the internal cost associated with all Sunrise resident care programs. Training Leadership and Team Member Development • Manage the department, including but not limited to: recruiting, hiring, training, coaching, and disciplining. • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Complete team member staffing and scheduling according to operational and budgetary guidelines. • Conduct daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid. • Conduct timely performance appraisals with meaningful conversations. • Hold team accountable and corrects actions when necessary and documents. • Attend regular meetings; Stand Up, Cross Over, Weekly Leadership, Town Hall, Quality Assurance Process Improvement, and others as directed by the Executive Director. • Keep abreast of professional developments in the field by reading, attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations and trainings • Competent in organizational and time management skills • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • Demonstrates a high proficiency and understanding of systems such as HVAC, plumbing, electrical, and mechanical and code compliance • Experience preferred in maintaining water source heat pumps, as applicable • Possess an understanding of OSHA and life safety regulations • One (1) year supervisory and management experience which may include recruiting staff, coaching, performance management, and responsibility of daily department operations • Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Develop and execute sales and marketing plans to meet occupancy and revenue goals, build referral relationships, and oversee resident move-in processes. | Successful marketing and sales experience, proficiency in computer skills including Microsoft Office and CRM systems, ability to work independently, and flexible hours. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Northville Job ID 2025-236640 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales • Study the market and create a dynamic, successful Sales Plan. • Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. • Develop strategy for each prospect from initial inquiry through the final decision. • Plan each customer interaction. • Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. • Keep all records current on a computerized lead tracking system. • Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. • Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. • Conduct weekly strategy and advisory meetings with the Executive Director (ED). • Submit timely weekly Flash Reports (sales results). • Provide marketing and sales leadership to all team members. Driving Revenue • Strive to meet or exceed targeted occupancy and sales. • Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. External Business Development • Generate leads and move-ins from targeted referral sources. • Plan and execute monthly presentations to professional referral sources. • Identify referral sources through site specific research. • Plan call objectives. • Articulate the benefits of referring to Sunrise Senior Living. • Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Marketing Strategy • Create and update Quarterly Sales Plan. • Implement Sales Plan. • Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. • Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. • Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. Resident Move-In Process • Review and facilitate the Move-In Packet with the resident and/or family. • Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). • Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. • Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. • Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the ED in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Goal achievement oriented • Ability to handle multiple priorities • Planning and negotiating skills • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College Degree preferred • Successful marketing and sales experience • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Willingness to work independently with little to no day-to-day supervision • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Develop and execute sales and marketing plans to meet occupancy and revenue goals, build referral relationships, and oversee resident move-in processes. | Successful marketing and sales experience, proficiency in computer skills, ability to work independently, and flexible hours. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Vienna Job ID 2025-235349 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales • Study the market and create a dynamic, successful Sales Plan. • Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. • Develop strategy for each prospect from initial inquiry through the final decision. • Plan each customer interaction. • Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. • Keep all records current on a computerized lead tracking system. • Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. • Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. • Conduct weekly strategy and advisory meetings with the Executive Director (ED). • Submit timely weekly Flash Reports (sales results). • Provide marketing and sales leadership to all team members. Driving Revenue • Strive to meet or exceed targeted occupancy and sales. • Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. External Business Development • Generate leads and move-ins from targeted referral sources. • Plan and execute monthly presentations to professional referral sources. • Identify referral sources through site specific research. • Plan call objectives. • Articulate the benefits of referring to Sunrise Senior Living. • Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Marketing Strategy • Create and update Quarterly Sales Plan. • Implement Sales Plan. • Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. • Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. • Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. Resident Move-In Process • Review and facilitate the Move-In Packet with the resident and/or family. • Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). • Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. • Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. • Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the ED in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Goal achievement oriented • Ability to handle multiple priorities • Planning and negotiating skills • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College Degree preferred • Successful marketing and sales experience • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Willingness to work independently with little to no day-to-day supervision • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times #LI-LF1 ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Lead community sales efforts, develop marketing strategies, and manage resident move-in processes to meet occupancy and revenue goals. | Successful marketing and sales experience, proficiency in computer skills, ability to work independently, and flexible hours. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Rockville Job ID 2025-236583 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales • Study the market and create a dynamic, successful Sales Plan. • Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. • Develop strategy for each prospect from initial inquiry through the final decision. • Plan each customer interaction. • Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. • Keep all records current on a computerized lead tracking system. • Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. • Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. • Conduct weekly strategy and advisory meetings with the Executive Director (ED). • Submit timely weekly Flash Reports (sales results). • Provide marketing and sales leadership to all team members. Driving Revenue • Strive to meet or exceed targeted occupancy and sales. • Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. External Business Development • Generate leads and move-ins from targeted referral sources. • Plan and execute monthly presentations to professional referral sources. • Identify referral sources through site specific research. • Plan call objectives. • Articulate the benefits of referring to Sunrise Senior Living. • Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Marketing Strategy • Create and update Quarterly Sales Plan. • Implement Sales Plan. • Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. • Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. • Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. Resident Move-In Process • Review and facilitate the Move-In Packet with the resident and/or family. • Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). • Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. • Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. • Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the ED in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Goal achievement oriented • Ability to handle multiple priorities • Planning and negotiating skills • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College Degree preferred • Successful marketing and sales experience • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Willingness to work independently with little to no day-to-day supervision • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times #LI-KT2 ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Develop and execute sales and marketing plans to meet occupancy and revenue goals, build referral relationships, and lead community sales efforts. | Successful marketing and sales experience, proficiency in computer skills, ability to work independently, and flexible hours. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise at Bay Village Job ID 2025-236671 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales • Study the market and create a dynamic, successful Sales Plan. • Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. • Develop strategy for each prospect from initial inquiry through the final decision. • Plan each customer interaction. • Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. • Keep all records current on a computerized lead tracking system. • Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. • Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. • Conduct weekly strategy and advisory meetings with the Executive Director (ED). • Submit timely weekly Flash Reports (sales results). • Provide marketing and sales leadership to all team members. Driving Revenue • Strive to meet or exceed targeted occupancy and sales. • Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line. External Business Development • Generate leads and move-ins from targeted referral sources. • Plan and execute monthly presentations to professional referral sources. • Identify referral sources through site specific research. • Plan call objectives. • Articulate the benefits of referring to Sunrise Senior Living. • Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Marketing Strategy • Create and update Quarterly Sales Plan. • Implement Sales Plan. • Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. • Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. • Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment. Resident Move-In Process • Review and facilitate the Move-In Packet with the resident and/or family. • Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). • Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. • Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. • Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Financial Management • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources. • Assist the ED in completing the annual community budget. • Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community’s bottom line. • Review monthly financial statements and implement plans of action around deficiencies. • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. • Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership, and Team Member Development • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. • Develop a working knowledge of state/provincial regulations and ensure compliance. • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director. • Keep abreast of professional developments in the field by reading and attending conferences and training sessions. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Goal achievement oriented • Ability to handle multiple priorities • Planning and negotiating skills • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations • Competent in organizational and time management skills • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College Degree preferred • Successful marketing and sales experience • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications • Willingness to work independently with little to no day-to-day supervision • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Provide hands-on care and emotional support to senior residents, manage individualized service plans, ensure safety and hygiene, assist with daily living activities, and maintain a safe, comfortable environment. | High school diploma or GED, CPR and First Aid certification, previous experience working with seniors preferred, ability to provide physical and emotional care, and compliance with health and safety regulations. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-232314 JOB OVERVIEW The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. • Participate in the development of the ISPs and monthly updates. • Review designated assignments. • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. • Attend daily Cross Over meetings by the lead care manager. • Notify supervisor and resident care director if a resident has increased care needs. • Inform supervisor of any resident changes in condition. • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells. • Greet guests, family members, residents, and team members. • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner. • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. • Communicate with families and is a resource as needed. • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service. • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP. • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns or history and basic human needs. • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment. • Ensure the established safety regulations are always followed. • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health. • Host and engage in activities with the residents daily. Risk Management and General Safety • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Reports all unsafe and hazardous conditions/equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately. • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels. Housekeeping and Laundry Services • Maintain and clean resident’s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed. • Wash resident’s laundry as noted in the ISP and as needed. • Wash and fold dining room linens and napkins. • Complete assigned housekeeping tasks. • Maintain common areas in a clean and tidy manner at all times. Dining Service • Serve meals in the dining room and work in the dining room as assigned. • Promote and ensure a pleasant dining experience during all meals. • Assist with dining room set up and clean up as assigned. • Participate in pre-meal meetings. • Follow residents’ diets as indicated on ISP and Confidential Diet Board/Chart. • Observe, note, and document in daily log any resident changes in dining habits. • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards. • Provide room service delivery as needed. • Practice safe food handling in compliance with universal care precautions at all times. Specific Responsibilities for the Reminiscence Neighborhood Care Manager • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile. • IEA residents to attend the afternoon social. • Incorporate the concept of ‘Creating Pleasant Days’ into the resident’s daily routine. • Integrate the individual resident’s life skills into their daily routine. • Blend a variety of multi-sensory experiences into the resident’s day. • Participate in monthly letters home and letter writing with the residents and their families. Training and Contributing to Team Success • Participate as a member of a team and commits to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules. • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures. • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and a level of understanding • Competent in organizational and time management skills • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations. • CPR Certificate and First Aid as required by state/provincial regulations • Must be at least 18 years of age • Previous experience working with seniors preferred • Desire to serve and care for seniors • Ability to make choices and decisions and act in the resident’s best interest • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Provide hands-on care and emotional support to residents, manage individualized service plans, ensure safety and sanitation, assist with daily living activities, and participate in team and training activities. | High school diploma or GED, CPR and First Aid certification, previous experience with seniors preferred, ability to provide physical and emotional care, and compliance with health and safety regulations. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Flossmoor Job ID 2025-232051 JOB OVERVIEW The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. • Participate in the development of the ISPs and monthly updates. • Review designated assignments. • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. • Attend daily Cross Over meetings by the lead care manager. • Notify supervisor and resident care director if a resident has increased care needs. • Inform supervisor of any resident changes in condition. • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells. • Greet guests, family members, residents, and team members. • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner. • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. • Communicate with families and is a resource as needed. • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service. • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP. • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns or history and basic human needs. • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment. • Ensure the established safety regulations are always followed. • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health. • Host and engage in activities with the residents daily. Risk Management and General Safety • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Reports all unsafe and hazardous conditions/equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately. • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels. Housekeeping and Laundry Services • Maintain and clean resident’s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed. • Wash resident’s laundry as noted in the ISP and as needed. • Wash and fold dining room linens and napkins. • Complete assigned housekeeping tasks. • Maintain common areas in a clean and tidy manner at all times. Dining Service • Serve meals in the dining room and work in the dining room as assigned. • Promote and ensure a pleasant dining experience during all meals. • Assist with dining room set up and clean up as assigned. • Participate in pre-meal meetings. • Follow residents’ diets as indicated on ISP and Confidential Diet Board/Chart. • Observe, note, and document in daily log any resident changes in dining habits. • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards. • Provide room service delivery as needed. • Practice safe food handling in compliance with universal care precautions at all times. Specific Responsibilities for the Reminiscence Neighborhood Care Manager • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile. • IEA residents to attend the afternoon social. • Incorporate the concept of ‘Creating Pleasant Days’ into the resident’s daily routine. • Integrate the individual resident’s life skills into their daily routine. • Blend a variety of multi-sensory experiences into the resident’s day. • Participate in monthly letters home and letter writing with the residents and their families. Training and Contributing to Team Success • Participate as a member of a team and commits to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules. • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures. • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations • Ability to handle multiple priorities • Possess written and verbal skills for effective communication and a level of understanding • Competent in organizational and time management skills • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations. • CPR Certificate and First Aid as required by state/provincial regulations • Must be at least 18 years of age • Previous experience working with seniors preferred • Desire to serve and care for seniors • Ability to make choices and decisions and act in the resident’s best interest • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Design and implement personalized life enrichment activities for memory-impaired seniors, engage residents daily, coordinate volunteers, ensure regulatory compliance, and support dining and safety operations. | Requires at least 1 year experience working with memory-impaired seniors, ability to lead life enrichment activities, good communication and organizational skills, and proficiency in Microsoft Office. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-232544 Job Overview The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning, and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts, and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise policies to promote the highest degree of quality care and services to our residents. Job Description RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Life Skills Program • Evaluate resident’s interest and involvement in Life Skills. • Develop Life Skills tailored to each resident’s unique needs and abilities. • Engage residents in Life Skills throughout the day and evening. • Ensure that every resident has an opportunity to engage in Life Skills or other life enrichment activities daily. • Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident. • Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC). • Organize small groups or clubs that address those similar needs and preferences in a small group/club setting using the resident’s demographic profile information. • Ensure that the Life Skill is included on the socialization and leisure activities section of the ISP. • Act as a role model and encourage other team members to engage in Life Skills with residents. • Assist residents to and from the Life Skills stations and other normalizing life enriching activities and routines. • Record and document resident participation according to Sunrise quality service standards. • Maintain and expand Life Skills stations and other life enriching programs and replenish supplies as needed. • Assist in maintaining an inventory of Life Skills programming supplies. • Assist residents with daily care of any animals and/or plants as part of the Life Skills program and services. Resident Focus • Review, read, notate, and initial the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral/communication pattern changes as well as Life Skills information. • Review the ISP, Resident Profile, Demographic Profile, and Addendums for every new resident. • Give input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities. • Practice positive resident relations following our Sunrise Shared Values, respond to resident and family member requests, and direct resident and family member feedback to immediate supervisor. • Assist Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in. • Maintain and protect the confidentiality of resident information. Volunteer and Community Focus • Assists with and support local businesses, organizations, and schools in the development and retention of the community volunteer programs under the leadership of the (RC) and Activities & Volunteer Coordinator (AVC). • Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise standards. Dining Service • Serve meals in the dining room. • Assist residents in Life Skills in the dining room during set up and clean up. Risk Management and General Safety • Partner with community team to ensure community is in compliance national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Report all hazardous and unsafe conditions and equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. Quality Assurance and Regulatory Compliance • Demonstrate proficiency and understand the Quality Service Review (QSR) process and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service as measured in the QSR process. • Partner with community team to ensure community follows all federal, state/provincial, and local laws and regulations and Sunrise quality standards for resident care and services. • Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health. Training and Contributing to Team Success • Participate as a member of a team and commit to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Possess written and verbal skills for effective communication • Competent in organizational and time management skills • Demonstrate good judgment, problem solving and decision-making skills • Ability to make responsible choices and decisions and act in a resident’s best interest • Ability to work semi-independently without direct supervision by following community procedures and guidelines • Ability to follow through on assigned tasks Experience And Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year experience required working with memory impaired seniors • High School diploma/GED accepted and may be required per state/provincial regulations and certification(s) may be required per state/provincial regulations • Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs • Possesses knowledge of how to adapt life skills to the cognitive and functional ability of each resident thereby being able to motivate and encourage residents • Ability to Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful and purposeful activities • Demonstration of proficiency in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance About Sunrise Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® Pre-employment Requirements Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. Compensation Disclaimer Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Support IT project manager by coordinating resources, tracking progress, managing communications, and assisting with procurement and documentation for IT infrastructure projects. | Requires 2+ years in IT or project-related roles, familiarity with Microsoft Office, basic understanding of network infrastructure, and preferably a bachelor's degree in IT or related field. | : When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID: 2025-233061 JOB OVERVIEW: The IT Project Coordinator of Infrastructure supports the IT Project Manager of Infrastructure in the successful delivery of IT infrastructure projects by assisting with the coordination of resources, processes, and timelines to meet project requirements. This role provides essential administrative and operational support for a range of initiatives, including new builds, divestitures, acquisitions, and building renovations. The IT Project Coordinator ensures effective communication, documentation, and task tracking to help achieve project goals efficiently and on schedule. RESPONSIBILITIES & QUALIFICATIONS: Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • Support the administration and execution of IT projects as directed by the IT Project Manager. • Assist in issuing purchase orders (POs) and processing invoices for payment under the direction of the IT Project Manager. • Coordinate with vendors and the procurement team to ensure timely delivery of IT equipment and services. • Track project progress, monitor dependencies, and assist in resolving issues and conflicts to keep deliverables on schedule. • Act as a secondary point of contact for internal and external stakeholders, facilitating communication and escalating inquiries to the IT Project Manager as needed. • Maintain and organize project assets for current and future projects. • Perform other duties as assigned. Core Competencies • Strong organizational and time-management skills • Basic understanding of network infrastructure and computer equipment installation process • Proficiency in Microsoft Office is required; familiarity with project management tools (e.g., Asana, MS Project) is a plus Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • 2 or more years of experience in IT, administrative support, or project-related roles • A bachelor’s degree in IT, Business, or a related field is preferred, though an associate’s degree or equivalent experience (e.g., internships, coursework) will be considered ABOUT SUNRISE: Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS: Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER: Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Design and implement personalized life enrichment activities for memory-impaired seniors, engage residents daily, coordinate volunteers, and ensure regulatory compliance and safety. | At least 1 year experience working with memory-impaired seniors, high school diploma or equivalent, ability to motivate residents and volunteers, and proficiency in Microsoft Office and Sunrise applications. | When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Livingston Job ID 2025-233074 Job Overview The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning, and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts, and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise policies to promote the highest degree of quality care and services to our residents. Essential Duties RESPONSIBILITIES & QUALIFICATIONS As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Life Skills Program • Evaluate resident’s interest and involvement in Life Skills. • Develop Life Skills tailored to each resident’s unique needs and abilities. • Engage residents in Life Skills throughout the day and evening. • Ensure that every resident has an opportunity to engage in Life Skills or other life enrichment activities daily. • Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident. • Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC). • Organize small groups or clubs that address those similar needs and preferences in a small group/club setting using the resident’s demographic profile information. • Ensure that the Life Skill is included on the socialization and leisure activities section of the ISP. • Act as a role model and encourage other team members to engage in Life Skills with residents. • Assist residents to and from the Life Skills stations and other normalizing life enriching activities and routines. • Record and document resident participation according to Sunrise quality service standards. • Maintain and expand Life Skills stations and other life enriching programs and replenish supplies as needed. • Assist in maintaining an inventory of Life Skills programming supplies. • Assist residents with daily care of any animals and/or plants as part of the Life Skills program and services. Resident Focus • Review, read, notate, and initial the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral/communication pattern changes as well as Life Skills information. • Review the ISP, Resident Profile, Demographic Profile, and Addendums for every new resident. • Give input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities. • Practice positive resident relations following our Sunrise Shared Values, respond to resident and family member requests, and direct resident and family member feedback to immediate supervisor. • Assist Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in. • Maintain and protect the confidentiality of resident information. Volunteer and Community Focus • Assists with and support local businesses, organizations, and schools in the development and retention of the community volunteer programs under the leadership of the (RC) and Activities & Volunteer Coordinator (AVC). • Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise standards. Dining Service • Serve meals in the dining room. • Assist residents in Life Skills in the dining room during set up and clean up. Risk Management and General Safety • Partner with community team to ensure community is in compliance national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. • Report all accidents/incidents immediately. • Report all hazardous and unsafe conditions and equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. Quality Assurance and Regulatory Compliance • Demonstrate proficiency and understand the Quality Service Review (QSR) process and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service as measured in the QSR process. • Partner with community team to ensure community follows all federal, state/provincial, and local laws and regulations and Sunrise quality standards for resident care and services. • Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health. Training and Contributing to Team Success • Participate as a member of a team and commit to working toward team goals. • Demonstrate in daily interactions with others, our Team Member Credo. • Commit to serving our residents and guests through our Principles of Service. • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities • Possess written and verbal skills for effective communication • Competent in organizational and time management skills • Demonstrate good judgment, problem solving and decision-making skills • Ability to make responsible choices and decisions and act in a resident’s best interest • Ability to work semi-independently without direct supervision by following community procedures and guidelines • Ability to follow through on assigned tasks Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • One (1) year experience required working with memory impaired seniors • High School diploma/GED accepted and may be required per state/provincial regulations and certification(s) may be required per state/provincial regulations • Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs • Possesses knowledge of how to adapt life skills to the cognitive and functional ability of each resident thereby being able to motivate and encourage residents • Ability to Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful and purposeful activities • Demonstration of proficiency in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance About Sunrise Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans • Retirement Savings Plans • Employee Assistant Program / Discount Program • Paid time off (PTO), sick time, and holiday pay • myFlexPay offered to get paid within hours of a shift • Tuition Reimbursement • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. • Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® Pre-employment Requirements Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. Compensation Disclaimer Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
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