Strikingly Inc

Provide bilingual customer support via email and live chat, translate product content into Swedish, and moderate translations. | Must have bilingual Swedish-English skills, customer support experience, ability to handle difficult customers, multitasking, and work remotely full-time. | Bilingual (Swedish - English) Customer Support job at Strikingly Inc. San Francisco, CA. Project overview: We're looking for a Bilingual Swedish - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure. You'll also translate our product into Swedish. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations. This project requires: • Customer support experience in a fast-paced environment • Great Swedish and English communication skills, both written and oral • Should love making customers happy! • Should have the ability to assess each customer's issues • Knows how to deal with difficult customers/clients • Has good analytical and problem-solving skills • Has good accurate records keeping • Must be a good team player • Can work with minimal supervision • Ability to prioritize and multitask • Knowledge of Domains, SEO, and Analytics is a plus! • Must be able to work remotely and full-time (at least 40 hours per week) What We Offer: • Convenience in working from home • Fun and collaborative international working environment • Opportunities for career advancement • Training and growth opportunities • Paid leave with tenure of one(1) year and above If you are looking for a stable and long-term job, submit your proposal and share a brief summary of your experience! Employment Type: Contractor Salary: $ 10.00 Per Hour #J-18808-Ljbffr Strikingly Inc