Strategic Business Solutions

Support operational and customer-facing initiatives by gathering requirements, analyzing data, and translating business needs into technical solutions. | Requires 3-7 years of business analysis experience, familiarity with utility systems like SAP IS-U or Maximo, and skills in requirements management tools. | Job Description Strategic Business Solutions is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified candidates, regardless of race, gender, age, disability, sexual orientation, or any other protected characteristics. We believe in fair hiring practices and a work environment that values respect, equity, and opportunity for all. Summary The Business Analyst (BA) supports operational and customer-facing initiatives by gathering requirements, analyzing data, and translating business needs into technical solutions. This role bridges stakeholders, IT teams, and vendors to ensure successful delivery of system enhancements, compliance initiatives, and process improvements. Responsibilities and Qualifications will vary based on the project. Requirements Key Responsibilities • Facilitate requirements workshops and interviews with business units (Operations, Finance, Regulatory, Customer Service). • Document "as-is" and "to-be" processes for system and business transformations. • Develop functional specifications and work with IT teams to design solutions. • Support SAP, CIS, and work management system implementations. • Analyze operational data to provide insights for decision-making. • Partner with QA teams to define and execute test cases. • Support change management and user adoption of new tools/processes. Qualifications • Bachelor's degree in Business, IT, or related discipline. • 3-7 years of business analysis experience, preferably in utilities or energy. • Familiarity with requirements management tools (Jira, Confluence, ALM). • Experience with SAP IS-U, Maximo, or similar systems preferred. • Strong analytical, documentation, and facilitation skills. • Experience with projects in one or more: SAP, GIS, Enterprise Asset Management, Customer Lifecycle Management, Cybersecurity, Infrastructure & Network, OT & Gas Controls or utility operations systems a plus.