Strata Decision Technology

Conduct user research to uncover needs and pain points, collaborate with product and design teams to inform product decisions, maintain research repository, and contribute to the growth of the research function. | Experience in agile teams with strong core research skills, ability to handle ambiguous research questions, deliver actionable insights, and organizational skills; SaaS, finance, or healthcare experience preferred. | Strata is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. As a UX Researcher, you will work directly with our user experience team to help many of the nation’s leading hospitals, universities, and financial institutions make better decisions with their financial, operational, and strategic data so they can care for their communities. This UX Researcher role is all about working with Product Managers and UX Designers to solve complex problems by uncovering the needs and pain points of our users and turning insights into actionable solutions and product decisions. Some examples of how you’ll help: Conduct generative and evaluative research to uncover user needs, behaviors, and motivations, guiding the product team through all stages of product development Be the voice of the user in cross-functional team discussions, advocating for user needs while balancing business objectives and constraints Help foster a user-centric culture by refining unclear questions into clear research opportunities, sharing insights across teams, and ensuring those insights help shape product decisions from discovery through launch To thrive in this role, you must: Feel comfortable sharing your expertise, offering research advice in group settings, and becoming a trusted research partner to your stakeholders and team members. Fearlessly dig into existing research and new research you generate to understand our users’ needs Contribute to problem discovery activities, with your design and product manager peers, while learning how to refine ambiguous questions into clearer goals. Do all the research things: Create research plans, coordinate recruitment, talk to our users, share relevant insights with stakeholders, connect insights across studies and teams, with support from senior researchers. Become an expert in our research repository and help maintain it so our product teams have a source of truth to influence their decisions. Constantly learn from those around you Ask tough questions, identify assumptions, discuss new ideas, and remain open to opposing viewpoints Actively contribute to the growth and development of the research function Show initiative in end-to-end ownership of research studies, while seeking feedback and guidance from senior team members as you stretch into strategic work. A Day in the Life: Brainstorm research questions with other research team members Work with your product manager and design partners to uncover where there are gaps in knowledge that you can contribute to Review findings and recommendations with your design partner Geek out over the latest trends in research and actively share your learnings with the team to spark discussion Guide your team through the pros and cons of your research plan and questions along with your decision-making process Try and get the fastest time on the latest NYT Pips game and share in Slack with pride What we’re looking for: Relevant research experience within an agile team; SaaS, finance, or healthcare experience highly preferred Demonstrated ability to effectively respond to both clear and ambiguous research requests by using the most suitable research methodology and deliver data-backed insights Strong understanding of how to adapt processes and approach based on project constraints Demonstrated ability to deliver actionable recommendations and next steps through clear and concise research reports Strong organizational skills, taking initiative to manage and prioritize your workload, and independently drive projects forward. A body of past work that showcases strong core research skills including generative research, evaluative research, analysis, and generating actionable insights Experience with quantitative research and familiarity with metrics/analytics tooling is a plus Estimated Salary Range: $74,000-110,000 Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. How we work: The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities.We are truly a hybrid environment with all team members experiencing the flexibility to work from home. Thinking about applying? Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Equal Employment Opportunity: Strata Decision Technology is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and do not discriminate based on race, religion, disability, sex, sexual orientation, gender identity, or national origin. #J-18808-Ljbffr

Lead multiple healthcare decision support system design and adoption projects, manage client relationships, mentor team members, and contribute to business development and operational excellence. | 4+ years healthcare consulting or health system decision support experience, leadership of complex projects, strong client management, advanced analytics with Excel and SQL familiarity, excellent communication, and willingness to travel. | How you’ll make an impact: As a Manager within the Advisory Services, Decision Support team, you will play a crucial role in guiding the system design, implementation testing, and adoption of the Decision Support suite of our software, StrataJazz®. Rated #1 in KLAS, StrataJazz® Decision Support is recognized as the “gold standard” for delivering insights into costs and margins across the healthcare industry. You will partner directly with and guide key team members and executive stakeholders at some of the largest health systems. The responsibilities of this role include: • Own the delivery of multiple concurrent Healthcare Decision Support system design and/or adoption projects, ensuring outcomes are aligned with client goals, best practices, and organizational standards. • Provide leadership and strategic guidance to clients throughout project lifecycle, including discovery, solution design, system configuration, user adoption, and performance management/optimization. • Oversee the development and deployment of Cost Accounting, Service Line Margin Analytics, and Downstream Reporting solutions, ensuring client requirements are fully integrated and scalable. • Lead strategic and operational client interactions to ensure alignment, proactively manage issues, and deliver measurable value and satisfaction throughout the engagement. • Mentor and develop team members, including Consultants and Senior Consultants, through active coaching, knowledge-sharing, and performance feedback. • Support business development efforts by identifying opportunities for expanded services within active engagements, contributing to proposals, and participating in strategic planning sessions with clients. • Promote operational excellence by contributing to the evolution of project delivery methodologies, standard documentation, and internal training initiatives. What we’re looking for: • 4+ years of Proven experience in healthcare consulting directly related to decision support, cost accounting, decision support analytics, and/or experience within a health system decision support team. • Demonstrated ability to lead cross-functional teams and manage complex, multi-stakeholder projects across large complex healthcare organizations. • Strong client relationship management skills, including the ability to navigate executive conversations, build trust, and align priorities. • Advanced analytical skills and the ability to translate complex data into actionable insights; fluency in Excel (pivot tables, formulas) and familiarity with SQL and relational databases. • Excellent communication, presentation, and facilitation skills across technical and non-technical audiences. • Willingness to travel to customer locations as requested (Not expected to exceed more than 15%). Estimated Salary Range: $105,000 - 130,000 Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Find out more about Strata benefits here. How we work: The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. Thinking about applying? Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com. Here @ Strata… Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin. Our Core Values: While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers. • We connect with positive intent. • We are helpful. • We own it. • We get better every day. • We are humble.