Stord

Design, develop, and maintain scalable software systems while mentoring engineers and collaborating across teams. | 5+ years software engineering experience with fullstack Typescript, scalable system design, and cloud platform knowledge. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. We are looking for a talented and driven Senior Software Engineer to join our growing team. In this role, you will be a key contributor to our technical efforts, designing and developing robust solutions, and providing technical guidance to other engineers. You'll have the opportunity to own features from start to finish, influencing specifications, building out backend services (Typescript), and interacting with the frontend (React). You will play a vital role in improving and scaling our software, directly impacting the third-party logistics (3PL) industry. At Stord, we believe in product-centered engineering - engineers who don't just build what they're told, but actively shape the future of our products through technical innovation and customer-focused thinking. You'll be expected to contribute meaningfully to product strategy, leveraging your technical expertise to identify new opportunities and guide product evolution. You will join a team within our new and strategic Commerce group, the division responsible for building the next generation of software products at Stord. You will help design and develop applications that transform the entire merchant-to-consumer journey, creating a seamless and branded experience that empowers our merchants' customers with proactive communication and greater control. Ultimately, your work will help our merchants build stronger brand loyalty and increase customer satisfaction. What You'll Do • Technical Contribution : Design, develop, and maintain scalable, reliable, and secure systems, focusing on simplicity and maintainability. • Problem-Solving : Tackle complex technical challenges across the stack, driving innovation and delivering efficient solutions. • Mentorship : Provide guidance and mentorship to junior engineers, fostering a culture of learning and professional development. • Collaboration : Work within a team of Engineers and partner with Product, Design, and other stakeholders to define and prioritize work, ensuring the successful delivery of high-quality features. • Code Quality : Maintain high standards for code quality, testing, and software development practices. • Feature Ownership : Take ownership of entire features from ideation to deployment, influencing specs and building out backend services. • Cross-Team Collaboration : Work with other teams to contribute to scaling processes, tools, and technologies. What You'll Need • 5+ years of experience in software engineering, with a strong focus on modern web development • Proven track record of architecting and implementing complex, distributed systems in production environments • Strong understanding of full-stack development principles and scalable system design • Experience with fullstack Typescript products including Node.js and React • Experience with cloud platforms, preferably GCP • Experience building complex web applications and working with large datasets • Demonstrated ability to learn and adapt to new technologies • Experience with high-performance, scalable web applications Bonus Points • Previous startup experience • Previous Senior+ positions • Previous logistics or supply chain experience • Experience with state management libraries (Redux, Zustand, etc.) • Experience with message queues and event streaming (Kafka, RabbitMQ, etc.) • Experience with observability and monitoring tools (Prometheus, Grafana, DataDog, etc.) • Experience with progressive web applications (PWAs) and mobile-responsive design • Knowledge of performance optimization techniques for web applications

Design and maintain scalable cloud infrastructure focusing on reliability, automation, and observability. | 5+ years SRE or platform engineering experience with expertise in GCP, Kubernetes, Terraform, and proficiency in Python or Go. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. Stord is building the operating system for modern supply chain: a unified platform handling Order Management, Warehouse Management, Transportation, and Consumer Experience for brands doing over $10B in commerce annually. The SRE team is small, fast-moving, and owns the infrastructure that keeps that platform running, primarily on Google Cloud Platform, across GKE, Cloud Run, AlloyDB, and the networking that connects our services. This is a high-autonomy environment with a wide surface area and few layers between you and the systems you're responsible for. The work is real infrastructure engineering: reliability, scale, cost, and the automation that lets a lean team punch well above its weight. This role is for an engineer who wants to help a startup grow up. We're maturing fast, and SRE is central to that path: turning ad hoc fixes into repeatable process, replacing toil with automation, and building the reliability practices a scaling platform depends on. You'll work as part of a team that values clear communication and shared ownership. You'll also act as the technical bridge between development and operations. If you take pride in building durable systems and raising the bar for how a team operates, this role was built for you. Why This Role You'll own high-impact infrastructure work directly, in a small team where your contributions are visible and your judgment is trusted. The path from decision to production is short. The surface area is broad and real: GKE, Cloud Run, GCP core services, AlloyDB, and the CI/CD and observability tooling that ties it together. You'll shape reliability and automation practices during a period of real growth, working alongside engineers who care about doing it well. What You'll Build Infrastructure & Platform Own architecture and implementation of scalable, reliable infrastructure on GCP, including GKE, Cloud Run, AlloyDB, and networking. Own Infrastructure as Code in Terraform: modules, org policies, and the patterns the team builds on. Manage containerized workloads on Kubernetes, including performance tuning, capacity planning, and resource optimization. Drive down cost and toil through better defaults, right-sizing, and automation rather than manual intervention. Reliability & Observability Build monitoring, alerting, and observability in Datadog (APM, logs, RUM) that catches problems before customers do. Define the reliability signals that matter for the services you own, and hold the line on them. Develop and maintain disaster recovery and business-continuity strategies, and prove they work. Automation & Delivery Design and maintain CI/CD pipelines in GitHub Actions, including runner strategy and deployment safety. Automate operational workflows and infrastructure provisioning so the platform scales smoothly as the team grows. Build custom tooling and scripts that remove recurring operational pain. Collaboration & Incident Response Partner with data and development teams to improve deployment practices and application reliability. Provide escalation support for production incidents, help lead post-incident reviews, and turn findings into durable fixes. Participate in technical design reviews and offer architectural input across teams. Help improve SRE and infrastructure best practices across the team, and participate in on-call for critical systems. What We're Looking For Required 5+ years in SRE, platform, or infrastructure engineering: you've owned complex systems and driven technical work forward with minimal supervision. GCP depth: strong hands-on experience with GCP core services (GKE, Cloud Run, AlloyDB, networking, IAM). You know how these fit together in production, not just in a certification. Containers & orchestration: you're fluent in Docker and Kubernetes and can debug, tune, and scale real workloads. Infrastructure as Code: deep Terraform experience. You write reusable modules, reason about state, and treat infra changes with the same rigor as application code. A programming language you're genuinely productive in: TypeScript, Python, Go, or similar, used to build tooling and automation, not just glue scripts. Observability: you build monitoring and alerting that's actionable (Datadog, or equivalents like Prometheus/Grafana), and you know the difference between a noisy dashboard and a useful one. Distributed systems fundamentals: failure modes, consistency, and how systems break at scale. Git and collaborative development workflows: you work in shared codebases and review others' changes well. Incident management: you've run incidents and post-mortems and can stay calm and methodical when production is on fire. Required Soft Skills Ownership & Accountability: You own features end-to-end and take pride in what you ship. You follow through from design to production and don't drop things. Strong Communication: You can explain technical decisions and trade-offs to engineers, PMs, and stakeholders. You ask good questions and listen well. Collaborative Approach: You work well with others, give constructive code review feedback, and actively seek input from teammates. Production Mindset: You prioritize reliability and user impact. You think about failure modes, monitoring, and operational concerns as part of your design process. Learning Agility: You're comfortable with rapidly evolving AI/ML technologies and tools. You stay current without chasing hype. Directed AI-Assisted Development: You know how to use AI coding tools as a productivity multiplier while maintaining quality and your own technical judgment. Strongly Preferred Database operations depth: PostgreSQL internals (logical replication, vacuuming, lock contention) or experience with migrations and database scaling. Familiarity with Redis, ClickHouse, or analytical stores is a plus. Event-driven systems: Kafka/Redpanda or Pub/Sub, schema registries, and the operational realities of streaming at scale. Cost engineering: you've meaningfully reduced cloud or observability spend without sacrificing reliability. Nice to Have GCP certifications (Cloud Architect, Cloud DevOps Engineer) or demonstrably equivalent depth. Cloudflare: experience with Workers and other Cloudflare services. Multi-cloud or hybrid architecture exposure. What Success Looks Like 30 days: You've ramped on our GCP environment and Terraform setup, shipped your first infrastructure or automation change to production, and are contributing in incident and design discussions. 90 days: You independently own a meaningful slice of the infrastructure, have improved a reliability, cost, or automation pain point that was slowing the team down, and teammates lean on you in your area. 6 months: You're a trusted owner of your part of the infrastructure, consistently delivering improvements that make the platform more reliable and efficient. About Stord Stord is a cloud-based supply chain platform that enables brands to compete and grow through end-to-end logistics solutions. We process over $10B in commerce annually and operate across Order Management (OMS), Warehouse Management (WMS), Transportation Management (TMS), Consumer Experience, and Demand Planning. We are backed by leading investors and are rapidly scaling our engineering organization to match our ambitions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Own quality engineering by executing manual QA and building automation infrastructure for Shopify products. | 4+ years as Software Engineer in Test with TypeScript, E2E frameworks, CI/CD, API testing, and AI-assisted tools. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. Overview Stord is building the operating system for modern supply chain, a unified platform handling Order Management, Warehouse Management, Transportation, and Consumer Experience for leading brands across commerce. Our Commerce suite is the layer that sits closest to end customers: Shopify-embedded storefront components, checkout extensions, and a brand-facing portal that merchants use to configure and manage the experience. Quality here is not an abstraction. It is what a brand's customer sees when they check out. As a Senior Software Engineer in Test on Commerce, you own quality engineering for this product surface. You execute structured manual QA to hold the quality standard today, while systematically building the automation infrastructure that raises the ceiling over time. You will define what "tested" means across our Shopify apps, checkout extensions, and brand portal, build the tooling to enforce it, and operate as the quality authority on a team that treats reliability as a competitive advantage. If you are an engineer who takes quality personally, thrives in an environment where the practice is yours to shape, and wants to do technically serious work on a product surface that real customers depend on every day — this role was built for you. Why This Role Establish the quality standard — you shape how quality engineering is practiced in Commerce; the decisions you make early become the foundation the team builds on High-visibility product surface — our Shopify components and brand portal are what merchants and their customers interact with every day; quality here has a direct line to brand retention Real technical scope — Shopify app testing spans checkout extensions, theme app blocks, storefront embeds, and a TypeScript-first service layer; this is not a forms-and-clicks automation job AI-forward environment — Stord has made AI adoption a company-level mandate; you will work in an environment where AI-assisted development is the norm Leadership investment — the Commerce team has the direction and the motivation to make quality infrastructure a first-class priority What You'll Do Manual QA and Quality Coverage Serve as the quality gate for Commerce feature releases. Write and execute test plans, run structured regression passes before releases, and document coverage gaps with enough fidelity that engineers can act on them immediately. Manual QA here is the bridge you build across while automation catches up, not a permanent operating mode. Test Automation Infrastructure Build an E2E test suite covering key customer journeys across the storefront and brand portal, wired into CI so regressions are caught on every PR. Make it easy for engineers to add coverage as a natural part of shipping. Shopify-Specific Quality Own the quality strategy for Stord's Shopify-embedded products: storefront app blocks, checkout extensions, onboarding flows, and the brand configuration interface. Define the right mix of automated and manual coverage for a surface that spans multiple merchant themes and checkout environments. Maintain a structured cross-theme QA playbook for compatibility scenarios that require human verification. Quality Strategy Define coverage matrices and quality gates tied to Commerce's product areas: Protect, Engage, Resolve, Unbox, and Renew. Surface quality metrics to the team so regressions and gaps are visible before they reach production. Participate in sprint planning and spec reviews to shift quality left. What We're Looking For Required Software Engineer in Test or quality engineering experience (4+ years) — You have worked as a dedicated SET or quality engineer in a production software environment, owning test strategy for a meaningful product surface rather than executing tests written by others. You have tested against real scale: multi-team codebases, high-release-cadence teams, or customer-facing surfaces where defects have measurable business impact. TypeScript (4+ years) — You write real production TypeScript across test frameworks and CI tooling, not just configuration files. You can navigate a codebase you did not write. E2E test automation — You have built and maintained Playwright or Cypress suites against real web applications in production CI. You know how to handle flakiness, authenticated flows, and rate-limited environments. Manual QA methodology — You write test plans, execute structured regression passes, and file bugs with enough detail that engineers do not need to ask follow-up questions. CI/CD integration — You have wired test suites into GitHub Actions or equivalent. You know when to block a PR versus report asynchronously. API testing — You test at the API layer directly, not only through a UI, and understand request/response contracts and authentication flows . Directed AI-Assisted Development — You use AI coding tools as a productivity multiplier while maintaining independent technical judgment. This is a hard requirement. Required Soft Skills Ownership and Accountability — You own the quality outcomes for your product area, not just the tasks assigned to you. If something ships with a regression, you care personally and act to prevent the next one. Strong Communication — You translate "this is broken" into a bug report that gets fixed, and "here is what I am building" into a test strategy a PM and an engineer both understand. Production Mindset — You think about failure modes, edge cases, and the real end-customer experience. A feature is not tested because the happy path passed. Learning Agility — The Shopify platform evolves fast. You stay current, update your approach when the tooling changes, and do not get attached to how things worked six months ago. Strongly Preferred Familiarity with Shopify app development: theme app extensions, checkout extensions, Shopify Functions, or App Bridge Experience with visual regression tools (Percy, Chromatic, or equivalent) Commerce or ecommerce domain knowledge Experience establishing test infrastructure in a team without dedicated QA Python proficiency Nice to Have Exposure to Elixir codebases Performance or load testing experience What Success Looks Like 30 days: You have completed a structured walkthrough of the Commerce product surface, documented the critical user journeys, and executed your first regression pass. You have a prioritized automation roadmap and the team trusts your quality judgment. 90 days: Automated E2E coverage is live for the highest-risk customer journeys in CI and the team has clear standards for what requires test coverage before shipping. Manual QA still happens but is shrinking as a percentage of total coverage. 6 months: The Commerce team ships with quality confidence they can point to. Regressions are caught before production. New features have test coverage as a default. You are the quality authority on a team that ships with intent. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Manage the lifecycle of innovation experiments and orchestrate collaboration between robotics vendors, AI partners, and engineering teams to advance fulfillment technology. | Bachelor's degree and 8+ years in Technical Program or Engineering Management with hardware/software integration expertise in logistics or operations. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. Most TPM roles in logistics technology focus on tracking timelines and coordinating delivery milestones. This role is different. As Staff Technical Program Manager for Stord Labs, you will own the operational backbone of a high-velocity innovation program, ensuring that ideas move seamlessly from hypothesis to physical testing to scalable deployment across Stord’s fulfillment network. Stord Labs is an innovation center designed to evaluate emerging logistics technologies and redefine the future of fulfillment. In this role, you will orchestrate the full lifecycle of experiments inside a live micro-fulfillment environment—ensuring that promising ideas are rigorously tested, clearly validated, and efficiently transitioned into production where they create measurable business impact. You will operate at the center of a complex ecosystem spanning robotics vendors, frontier AI partners, academic institutions, internal product and engineering teams, and executive stakeholders. Your mandate is to ensure operational continuity across all of these interfaces—removing friction, accelerating decision-making, and maintaining a disciplined pipeline from experimentation to enterprise-scale rollout. This is a role for a systems-oriented program leader who thrives in ambiguity, understands deeply technical environments, and can translate between research, engineering, and operations without losing speed or precision. What You'll Do: Cross-Functional Orchestration & Governance Experiment Lifecycle Management: Own and govern the end-to-end experimentation pipeline. Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework. Enforce disciplined kill/scale decisions based on performance outcomes. Cross-Functional Coordination: Serve as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflows. Operational Alignment: Facilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deployment. Strategic Partner Management & Prioritization Innovation Roadmap Management: Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations. External Collaboration: Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions (including partners such as Georgia Tech) to test and validate next-generation logistics capabilities. Systems Integration Coordination: Oversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystem. Network Scaling & External Visibility Scaling Playbooks: Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations (e.g., co-mingled inventory strategies, multi-pass picking, predictive replenishment) into production environments. Customer & Executive Demonstrations: Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations. Pilot Program Management: Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout. Basic Qualifications: Bachelor’s degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline. 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles. Demonstrated experience managing hardware/software integration programs in operational or logistics environments. Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations. Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development. Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies. Bonus Points: Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs. Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS). Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Build and deploy AI systems to automate workflows and improve organizational efficiency. | 3+ years backend TypeScript/Node.js experience with AI agent production and LLM integration proficiency. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. Stord is building the operating system for the modern supply chain — a unified platform that powers order management, warehousing, transportation, and consumer experience for brands doing over $10B in commerce annually. Behind that platform is a large, fast-moving organization where ops teams, finance, CX, and logistics are still doing work that should not require a human. That is where you come in. As a Senior Forward Deployed Engineer on the AI Enablement team, your job is to get close to the people doing that work, understand exactly where the friction lives, and build agentic AI systems that make it disappear permanently. Not prototypes. Not internal demos. Production tools that change how Stord operates — with your fingerprints on the outcome. This role is not a traditional product engineering position. You will operate more like an embedded problem-solver than a member of a feature team — pairing engineering depth with the curiosity and judgment to identify what is actually worth building. If you have shipped internal AI tooling at scale, move fast without breaking things, and get energy from seeing the people around you work better because of what you built — this role was designed for you. Why This Role Your users are Stord employees — you get direct, immediate feedback on the impact of what you build Greenfield scope: we are early in systematically automating internal workflows with AI, and you will define how it's done High autonomy: observe a problem, propose a solution, ship it — with minimal bureaucratic drag Your work compounds: reusable modules and patterns you build accelerate every automation that follows AI investment is a company-level mandate — you will have organizational support and visibility What You'll Build Tools for Internal Teams (CX, Finance, Ops, Logistics) AI-powered tooling for Customer Experience teams — triaging issues, surfacing context, automating resolution workflows Finance automation — reconciliation, exception handling, and reporting workflows that currently require manual effort Ops and logistics tooling — dashboards, alerting, and intelligent interfaces that reduce the manual burden on warehouse and transportation teams LLM-powered interfaces that let non-technical teams query, act on, and get answers from operational data without needing engineering support Workflow Automation End-to-end automation pipelines: observe workflow → prototype → validate with domain experts → harden → ship to production Agentic systems with proper logging, retries, monitoring, and edge case handling — not scripts that break silently Integrations with internal systems (OMS, WMS, TMS, Billing) via APIs and event streams Reusable automation modules that accelerate future workflow projects across the organization Developer Productivity Tooling Internal AI-powered tools that reduce friction across the engineering development lifecycle Lightweight APIs and integrations that connect the systems engineers rely on daily Tooling that helps engineers at Stord write, review, and ship code faster using agentic workflows Internal Data and Analytics Products Automated reporting and alerting that replaces manual data pulling and analysis Dashboards and data products that surface operational intelligence to the teams who need it Self-serve data interfaces that reduce the back-and-forth between operational teams and engineering How You Work Embed with a team, map the workflow end-to-end, identify the highest-leverage automation target Ship small, validate with domain experts, iterate fast — production discipline from the very first commit Collaborate with Product Engineering when automations touch core platform systems; operate independently everywhere else Document and publish reusable patterns so the next engineer — or the next automation — goes faster What We're Looking For Required TypeScript / Node.js (3+ years): Production backend experience. You reach for the right tool, and this is your primary one. Agentic AI development: You have built AI agents that automate real workflows in production — not toys, not demos. CLI-native workflow: Claude Code, Cursor, Codex, or equivalent is your primary development environment. This is a hard requirement. LLM integration: Proven experience with OpenAI, Anthropic, or equivalent — tool use, structured outputs, prompt engineering, error handling. API design & integration: You have built RESTful APIs from scratch and integrated with complex internal systems. Observability: You instrument your agents in production — logging, tracing, monitoring, alerting. You know when things break before users do. Database: Advanced SQL with PostgreSQL. You can model data and write queries that matter. High agency: You identify the problem worth solving, propose the approach, and drive to done with minimal direction. Production discipline: Fast iteration does not mean fragile systems. You build things that stay running. Required Soft Skills Ownership & Accountability — You own features end-to-end and take pride in what you ship. You follow through from design to production and don't drop things. Strong Communication — You can explain technical decisions and trade-offs to engineers, PMs, and stakeholders. You ask good questions and listen well. Collaborative Approach — You work well with others, give constructive code review feedback, and actively seek input from teammates. Production Mindset — You prioritize reliability and user impact. You think about failure modes, monitoring, and operational concerns as part of your design process. Learning Agility — You're comfortable with rapidly evolving AI/ML technologies and tools. You stay current without chasing hype. Directed AI-Assisted Development — You know how to use AI coding tools as a productivity multiplier while maintaining quality and your own technical judgment. Strongly Preferred Experience automating workflows in operational or back-office contexts (finance, support, logistics, HR) Familiarity with Stord's stack: Elixir/Phoenix, TypeScript, Kafka, GCP Vector databases and semantic search for internal knowledge retrieval Experience building internal developer tools or platforms Python for scripting, data wrangling, or model integration Nice to Have Early-stage startup background — you have worn many hats and shipped under pressure Hackathon experience or open source contributions Domain knowledge in logistics, supply chain, or operations-heavy B2B environments Experience with workflow orchestration tools (Temporal, Prefect, Airflow, or similar) What Success Looks Like In your first 30 days, you have embedded with at least one internal team, mapped a workflow end-to-end, and shipped an automation — however small — into production. By 90 days, you have eliminated a meaningful chunk of manual work that was previously just accepted as the cost of doing business. By six months, you have a library of reusable patterns others are building on, and internal teams are coming to you with problems rather than waiting to be found. About Stord Stord is a cloud-based supply chain platform that enables brands to compete and grow through end-to-end logistics solutions. We process over $10B in commerce annually and operate across Order Management (OMS), Warehouse Management (WMS), Transportation Management (TMS), Consumer Experience, and Demand Planning. We are backed by leading investors and are rapidly scaling our engineering organization to match our ambitions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Design, build, and maintain scalable systems and mentor engineers. | 5+ years software engineering with 2+ years Elixir and distributed systems experience. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. We are seeking a skilled Senior Elixir Engineer to contribute to and help shape one of our product groups. This role requires strong technical expertise in Elixir, collaborative problem-solving skills, and the ability to work independently on complex challenges. You will work closely with cross-functional teams to build robust systems, contribute to technical decisions, and make a meaningful impact on our platform and the supply chain industry. At Stord, we believe in product-centered engineering - engineers who don't just build what they're told, but actively contribute to the future of our products through technical innovation and customer-focused thinking. You'll be expected to provide input on product strategy, leveraging your technical expertise to identify opportunities and help guide product evolution. This role will collaborate with the product development teams responsible for building, maintaining, and owning Stord's Order Management System (OMS), Transportation Management System (TMS), Warehouse Management System (WMS), and the Consumer Experience (CX) platform. Why This Role is Great: Technical Impact & Growth: Opportunity to work on foundational systems that drive revenue and company success while developing your expertise in cutting-edge technologies Collaborative Environment: Work alongside experienced engineers in a supportive environment that values knowledge sharing and continuous learning Product Ownership: Play an important role in building and maintaining critical software products at Stord, with direct impact on system reliability and performance What You'll Do: Technical Execution: Write high-quality, maintainable code in Elixir/Phoenix Build and maintain scalable, fault-tolerant systems leveraging Elixir's concurrency model Contribute to robust data pipelines for data ingestion, processing, and transformation Help ensure the performance, reliability, and security of distributed systems Work with GCP cloud services and modern infrastructure practices Implement event-driven architectures and real-time system components Collaboration & Technical Contribution: Collaborate on technical decisions and contribute to architectural discussions Participate in code reviews and help maintain high standards for code quality Work within a team environment to build scalable systems Contribute to technical documentation and knowledge sharing initiatives General Responsibilities: Technical Contribution: Contribute to technical direction and implementation across engineering teams, following established best practices and architectural patterns System Implementation: Help design and implement scalable, reliable, and secure system components, maintaining focus on code quality and maintainability Problem-Solving: Tackle complex technical challenges, contributing innovative solutions and efficient implementations Learning & Growth: Continuously develop your skills and contribute to a culture of learning and knowledge sharing within the team Cross-Functional Work: Collaborate with Product, Design, and other stakeholders to deliver high-quality features and technical solutions Code Quality: Uphold high standards for code quality, testing, and software development practices through peer review and testing Team Initiatives: Contribute to team technical initiatives and help improve processes, tools, and technologies What You'll Need: Experience: 5+ years of experience in software engineering, with 2+ years of focused experience with the Elixir programming language Experience building and maintaining distributed systems in production environments Solid understanding of functional programming principles and concurrent system design Experience with cloud platforms, preferably GCP Experience working with data pipelines and processing systems Demonstrated ability to learn and adapt to new technologies Experience working with high-throughput systems Technical Skills: Strong proficiency in Elixir/Phoenix and familiarity with the OTP (Open Telecom Platform) ecosystem Understanding of data engineering principles and practices Experience with database systems and event streaming platforms Experience with containerization (Docker) and orchestration (Kubernetes) Knowledge of distributed system patterns and microservices architecture Collaboration and Communication: Strong communication skills with ability to explain technical concepts clearly Ability to work effectively in collaborative, cross-functional teams Ability to translate business requirements into technical solutions Willingness to learn from and mentor other engineers Bonus Points: Previous startup experience Previous logistics or supply chain experience Familiarity with front-end technologies (React, TypeScript) Experience with Order Management Systems (OMS), Warehouse Management Systems (WMS), or Transportation Management Systems (TMS) Experience with GenServer patterns and building fault-tolerant systems Experience with Phoenix LiveView and real-time web applications Knowledge of Erlang/OTP supervision trees and distributed Erlang clusters Experience with message queues and event streaming (Kafka, RabbitMQ, etc.) Experience with observability and monitoring tools (Prometheus, Grafana, etc.) Contributions to open-source Elixir projects or the broader community We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Lead technical direction, architect scalable systems, mentor engineers, and collaborate cross-functionally. | 7+ years experience with modern web development, distributed systems, technical leadership, and proficiency in TypeScript, Node.js, React, and cloud platforms. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. About the Staff Software Engineer Position: We are seeking a highly experienced Staff Software Engineer to serve as a technical lead for one of our product groups. This role combines deep technical execution with team-level technical leadership — you'll be the engineering anchor for your team, driving technical direction, raising the quality bar, and helping your teammates deliver at their best. You will work closely with cross-functional teams to solve complex challenges, contribute to the technical roadmap, and directly impact the success of our platform and the supply chain industry. At Stord, we believe in product-centered engineering — engineers who don't just build what they're told, but actively shape the future of our products through technical innovation and customer-focused thinking. As a Staff Engineer, you'll be expected to deeply understand your product area, challenge assumptions, and identify opportunities to move faster and build better. This role will collaborate with the product development teams responsible for building, maintaining, and owning Stord's Order Management System (OMS), Transportation Management System (TMS), Warehouse Management System (WMS), and the Consumer Experience (CX) platform. Why This Role is Great: Engineering Anchor for a High-Impact Team: Be the technical heartbeat of a team building foundational software that directly drives company revenue. Meaningful Technical Influence: Drive how the team works, what gets built, and how it gets built — with the support of Engineering leadership and a strong Principal Engineering community. Pivotal Role in the Future of Software at Stord: This role directly shapes the technical direction and delivery quality of Stord's core product suite. What You'll Do: Technical Leadership: Drive technical direction for your team, ensuring the team is building the right things the right way Identify technical risks, surface tradeoffs, and push for decisions that hold up at scale Influence roadmap priorities by bringing a strong technical perspective into product and planning conversations Lead code reviews and set the quality bar for your team Technical Execution: Write high-quality, maintainable code in TypeScript/JavaScript using modern frameworks and libraries Architect and implement scalable, performant web applications and APIs Build and maintain robust integrations and data pipelines for complex business workflows Ensure the performance, reliability, and security of your product area Work hands-on with cloud services (preferably GCP) and modern infrastructure practices Design and implement event-driven architectures and real-time systems General Responsibilities: Technical Leadership: Act as the go-to technical resource for your team; unblock engineers, review designs, and provide hands-on guidance during complex problem-solving System Design and Architecture: Lead the design and implementation of scalable, reliable, and secure systems, while maintaining a focus on simplicity and maintainability Problem-Solving: Tackle complex technical challenges across the stack, driving innovation and delivering efficient solutions Mentorship: Guide and mentor engineers at junior and mid levels, helping them grow technically and build good engineering habits. Raise the team's overall technical capability over time Collaboration: Partner with Product, Design, and other stakeholders to define and prioritize work, ensuring the successful delivery of high-quality features Code Quality: Set and uphold high standards for code quality, testing, and software development practices Cross-Team Initiatives: Contribute to cross-team technical initiatives alongside other Staff and Principal Engineers What You'll Need: Experience: 7+ years of experience in software engineering, with a strong focus on modern web development Proven track record of leading technical delivery on complex, distributed systems in production environments Experience as a tech lead or in a similar role where you drove technical direction for a team Strong understanding of full-stack development principles and scalable system design Experience with cloud platforms, preferably GCP Experience building complex web applications and working with large datasets Demonstrated ability to learn and adapt to new technologies Experience with high-performance, scalable web applications Technical Skills: Strong proficiency in TypeScript/JavaScript and modern web development ecosystem Strong experience with React and/or other modern frontend frameworks (Vue.js, Angular) Strong proficiency in Node.js and server-side JavaScript development Experience with modern build tools and development workflows (Webpack, Vite, etc.) Strong understanding of API design and development (REST, GraphQL) Experience with database systems and data modeling (SQL and NoSQL) Familiarity with containerization (Docker) and orchestration (Kubernetes) Knowledge of distributed system patterns and microservices architecture Leadership and Communication: Comfortable driving technical direction without direct management authority Strong communication skills with ability to translate technical concepts to diverse audiences Ability to give direct, constructive feedback to peers and junior engineers Ability to translate business requirements into technical solutions Proactive about surfacing risks, gaps, and opportunities rather than waiting to be asked Ability to collaborate effectively with other Staff/Principal Engineers and teams across the organization Bonus Points: Previous startup or high-growth company experience Previous Tech Lead or Staff+ positions Previous logistics or supply chain experience Experience with Order Management Systems (OMS), Warehouse Management Systems (WMS), or Transportation Management Systems (TMS) Experience with state management libraries (Redux, Zustand, etc.) Knowledge of testing frameworks and practices (Jest, Cypress, Playwright, etc.) Experience with real-time applications using WebSockets or Server-Sent Events Experience with message queues and event streaming (Kafka, RabbitMQ, etc.) Experience with observability and monitoring tools (Prometheus, Grafana, DataDog, etc.) Contributions to open-source JavaScript/TypeScript projects or the broader community Experience with progressive web applications (PWAs) and mobile-responsive design Knowledge of performance optimization techniques for web applications We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Lead a team of engineers to develop high-quality software enhancing consumer experiences in logistics technology. | Over five years of software engineering experience with significant leadership and proficiency in functional programming. | A leading logistics technology company is seeking a highly skilled Engineering Manager to lead their Order Management System team. You will manage a talented group of engineers, ensuring the development of high-quality software solutions that enhance consumer experiences. This position requires over five years in software engineering with significant leadership experience, coupled with proficiency in functional programming. You will oversee project execution, collaborate with cross-functional teams, and contribute to strategic planning. If you thrive in dynamic, fast-paced environments and possess a passion for logistics technology, we want to hear from you. #J-18808-Ljbffr

Design and develop software solutions using TypeScript and React while mentoring junior engineers. | At least 5 years of software engineering experience with strong full-stack development background. | A leading logistics tech company in Atlanta is seeking a talented Senior Software Engineer to join its growing team. The role involves designing and developing software solutions using Typescript and React while also mentoring junior engineers. Ideal candidates will have at least 5 years of experience in software engineering and a strong background in full-stack development. This position offers the opportunity to work on innovative software products that transform the third-party logistics industry, contributing directly to enhancing customer experiences. #J-18808-Ljbffr

Develop and maintain billing logic using Lua scripts and collaborate across Finance, Product, and Engineering to ensure billing accuracy. | At least 2 years analytical experience with proficiency in Excel, SQL, and JSON, preferably in e-commerce or logistics. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. About the role: This pivotal role focuses on the successful stand-up and ongoing maintenance of our new S1B billing system over the next six months. You will operate on the Finance/Billing side as the crucial liaison between the Product Manager and the Billing Manager, ensuring alignment on billing requirements. A core function is the development, modification, and maintenance of billing logic, including writing and debugging Lua scripts to accurately process charges based on WMS activity logs, managing rate cards, and onboarding new clients. Your work will be vital in supporting a significant increase in volume—handling dynamic customer workflows, monthly CPI adjustments, and managing an expected additional 630 invoices per month from migrations and new business. You will analyze JSON activity logs, reconcile billing outputs with financial reports, and identify efficiencies during the parallel run phase for auditing. This role requires strong analytical skills, proficiency with data structures, and excellent Excel skills to drive system accuracy and process improvements. What You’ll Do: Billing Logic Development & Maintenance: Implement and refine billing logic to handle various charge scenarios. Troubleshoot and resolve issues related to billing logic errors or inconsistencies. Activity Log Analysis & Reconciliation: Analyze JSON activity logs to understand WMS event triggers and their impact on billing. Reconcile billing system outputs with standard financial reports to identify discrepancies and ensure accuracy. Investigate and resolve discrepancies by analyzing activity logs and billing logic. System Configuration & Rate Card Management: Configure and maintain the billing system's rate card to reflect accurate pricing structures. Ensure the billing system is configured to handle all relevant WMS activities and charge types. Issue Identification & Resolution: Identify and document bugs, gaps, and feature requests related to the billing system. Collaborate with the Product and Engineering teams to prioritize and implement system improvements. Test new features and bug fixes. Cross-Functional Collaboration: Act as a liaison between the Finance/Billing team and the Product/Engineering team. Communicate effectively with stakeholders to understand billing requirements and provide updates on system performance. Provide training and support to the finance team on the use of the new billing system. What You’ll Need: 2+ years experience as a Data Analyst, Business Analyst, System Administrator, Billing Associate or similar analytical role, preferably within e-commerce, logistics, or supply chain. Strong with billing processes and financial reporting. Strong analytical and problem-solving skills: Ability to collect, analyze, and interpret data to draw meaningful conclusions. Ideally with experience in SQL, JSON Data Structures, BI tools, and other analytical tools. Strong Excel skills are a must. Problem-solving, critical thinking, and collaboration skills. Someone who can analyze data, articulate their findings and create an action plan to drive improvements. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Lead technical vision and strategy, architect scalable web applications and APIs, provide technical leadership and mentorship, collaborate cross-functionally, and drive product and platform success. | 10+ years software engineering experience with expertise in TypeScript/JavaScript, Node.js, cloud platforms (preferably GCP), scalable system design, leadership skills, and strong communication. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. We are seeking a highly experienced Principal Software Engineer to lead and guide one of our product groups. This role will require deep technical expertise in modern web technologies, particularly TypeScript/JavaScript, as well as leadership, strategic thinking, and exceptional collaboration skills. You will work closely with cross-functional teams to solve complex challenges, define our technical roadmap, and significantly impact the success of our platform and the supply chain industry. At Stord, we believe in product-centered engineering - engineers who don't just build what they're told, but actively shape the future of our products through technical innovation and customer-focused thinking. You'll be expected to contribute meaningfully to product strategy, leveraging your technical expertise to identify new opportunities and guide product evolution. This role will collaborate with the product development teams responsible for building, maintaining, and owning Stord's Order Management System (OMS), Transportation Management System (TMS), Warehouse Management System (WMS), and the Consumer Experience (CX) platform. Why This Role is Great: • Foundational Leadership & Technical Guidance: Opportunity for a green field project laying the foundation for an entire suite of products that drive revenue and the success of the company • Team Building: This individual will work with Engineering leadership to build this team from the ground up • Pivotal Role in Future of Software at Stord: This role will play an important role in building a new suite of software products here at Stord, while building a team that can maintain them What You'll Do: Strategic Leadership: • Define and articulate technical vision and strategy for scalable web applications and services, aligning with our business objectives and customer needs • Identify and prioritize high-impact technical initiatives across OMS, Billing, WMS, and other core systems • Work closely with product management to develop and refine the technical roadmap • Drive architectural decisions that will scale across multiple product teams Technical Execution: • Write high-quality, maintainable code in TypeScript/JavaScript using modern frameworks and libraries • Architect and implement scalable, performant web applications and APIs • Build and maintain robust integrations and data pipelines for complex business workflows • Ensure the performance, reliability, and security of full-stack applications • Work hands-on with cloud services (preferably GCP) and modern infrastructure practices • Design and implement event-driven architectures and real-time systems General Responsibilities: • Technical Leadership: Provide technical direction and guidance to engineering teams, ensuring alignment with business goals and industry best practices • System Design and Architecture: Lead the design and implementation of scalable, reliable, and secure systems, while maintaining a focus on simplicity and maintainability • Problem-Solving: Tackle complex technical challenges across the stack, driving innovation and delivering efficient solutions • Mentorship: Guide and mentor engineers at various levels, fostering a culture of continuous learning and professional development. Act as a leader in the team • Collaboration: Partner with Product, Design, and other stakeholders to define and prioritize work, ensuring the successful delivery of high-quality features • Code Quality: Set and uphold high standards for code quality, testing, and software development practices • Cross-Team Initiatives: Lead cross-team technical initiatives and contribute to scaling processes, tools, and technologies What You'll Need: Experience: • 10+ years of experience in software engineering, with a strong focus on modern web development • Proven track record of architecting and implementing complex, distributed systems in production environments • Strong understanding of full-stack development principles and scalable system design • Experience with cloud platforms, preferably GCP • Experience building complex web applications and working with large datasets • Demonstrated ability to learn and adapt to new technologies • Experience with high-performance, scalable web applications Technical Skills: • Expert proficiency in TypeScript/JavaScript and modern web development ecosystem • Expert proficiency in Node.js and server-side JavaScript development • Experience with modern build tools and development workflows (Webpack, Vite, etc.) • Strong understanding of API design and development (REST, GraphQL) • Experience with database systems and data modeling (SQL and NoSQL) • Familiarity with containerization (Docker) and orchestration (Kubernetes) • Knowledge of distributed system patterns and microservices architecture Leadership and Communication: • Ability to define and articulate a clear technical vision • Excellent communication skills with ability to translate technical concepts to diverse audiences • Ability to influence and guide technical teams without direct management authority • Ability to translate business requirements into technical solutions • Ability to collaborate effectively with other Principal Engineers and teams across the organization Bonus Points: • Previous startup experience • Previous Staff+ positions • Previous logistics or supply chain experience • Experience with Order Management Systems (OMS), Warehouse Management Systems (WMS), or Transportation Management Systems (TMS) • Experience with state management libraries (Redux, Zustand, etc.) • Strong experience with React and/or other modern frontend frameworks (Vue.js, Angular) • Knowledge of testing frameworks and practices (Jest, Cypress, Playwright, etc.) • Experience with real-time applications using WebSockets or Server-Sent Events • Experience with message queues and event streaming (Kafka, RabbitMQ, etc.) • Experience with observability and monitoring tools (Prometheus, Grafana, DataDog, etc.) • Contributions to open-source JavaScript/TypeScript projects or the broader community • Experience with progressive web applications (PWAs) and mobile-responsive design • Knowledge of performance optimization techniques for web applications