Storable

Own migration program execution, client pricing operations, and merchant account management coordinating cross-functional teams. | 5+ years in payments or fintech client operations with leadership and AI-forward mindset to manage teams and workflows. | Director, Payments Services About Storable At Storable, we're redefining property management for specialty real estate. Powered by AI and three decades of industry data, Storable empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform. Our end-to-end solutions—from management software and demand generation to CRM tools and delinquency solutions—help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Storable helps you Win More every day. Explore our platform solutions at storable.com. Overview Storable Payments is migrating its processing platform across thousands of merchant accounts over the next several quarters. This program affects pricing, client communications, and day-to-day account operations for merchants across the platform. The Director, Payments Services owns migration program execution, client-facing pricing operations, and the merchant account management motion for Storable's core storage-vertical merchants. This purpose-built role provides a single, accountable owner for a defined function and partners closely with Payments Operations, Product, Engineering, Finance, and Customer Success. Success in this role requires strong operational judgment, commercial fluency, and the ability to lead client-facing teams through complex change while protecting the merchant experience. What you'll do every day Own migration cohort planning and sequencing, including scheduling, client communications, and cutover coordination across Product, Engineering, and Customer Success. Manage the enterprise and exception account list and create transition plans for accounts outside standard migration cohorts. Coordinate cross-functional execution to move merchant accounts through migration milestones with minimal disruption. Report migration progress, risks, decisions, and dependencies to the GM and cross-functional stakeholders on a consistent cadence. Own commercial pricing operations, including rate structuring, quoting, and packaging for the merchant relationship and pricing motion. Partner with Finance and the Director, Payments Operations on pricing cleanup, PCI non-compliance fee strategy, and client-facing rate communications. Ensure pricing changes are communicated clearly, accurately, and consistently to affected merchants. Own escalation management for significant client issues, serving as the accountable point of contact and ensuring timely, well-prepared responses. Manage and develop the Merchant Services Executives and strengthen the team's account management practices. Use AI tools to analyze migration, pricing, and client signals, improving prioritization, risk visibility, reporting quality, and team productivity. What you need to bring 5+ years of experience in payments or fintech client operations, migration program management, or a comparable execution-focused operations role. Experience running or meaningfully contributing to a large-scale platform or processor migration, including cohort planning, client communications, and cutover execution. Commercial pricing experience, including rate structuring, quoting, or packaging in a merchant-facing account management environment. Experience managing and developing a team of merchant-facing account managers or similar client-facing professionals. Comfort taking direct ownership of complex client escalations and serving as the accountable voice in difficult client conversations. An AI-forward mindset with a track record of identifying or implementing AI-driven improvements to workflows, reporting, or team outcomes. Bonus points Experience managing payment processor migrations involving a large and diverse merchant account base. Familiarity with PCI DSS, payment compliance, or non-compliance fee programs. Experience in vertical SaaS, self-storage, or another multi-tenant technology business. Experience building operating cadences, escalation frameworks, or pricing governance processes. Experience applying AI-assisted analytics or workflow automation to merchant services, account management, or operations. All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. About Us: At Storable, we're redefining property management for specialty real estate. Powered by AI, our end-to-end platform seamlessly integrates management software with marketplace listings, websites, CRM, insurance, payments and more. Tailored for self-storage, marine, and RV & camping operators, Storable helps you Win More every day. Benefits and Perks: Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. 401(k) match after 60 days, 100% vested after 1 year. Employer contribution to your HSA, plus an HRA to help offset your deductible. Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. 8 hours of Rest, Relax, Recharge time to care for your mental health. Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. $50 monthly home data stipend, plus a home office sign-on bonus of $250. Fertility care support options to help in your journey towards parenthood. Access to financial experts to help you make informed decisions and achieve your financial goals. Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: To protect yourself from fraudulent activities, please consider the following: - Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria. - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag. - Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification. Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we include the salary range or hourly rate in each job posting. This range is a good-faith reflection of what Storable would pay for this role. The compensation we offer for this role will fall within this range and will be based on our internal budget, as well as your skills and experience. Please speak with your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range $130,000—$140,000 USD

Lead GTM systems team managing Salesforce strategy, enterprise integrations, and revenue workflows to drive process optimization and AI adoption for scalable growth. | 12+ years in revenue or business operations in complex B2B SaaS with leadership experience, Salesforce administration, enterprise integration, and data modeling expertise. | Sr. Director, Business Operations About Storable At Storable, we're redefining property management for specialty real estate. Powered by AI and three decades of industry data, Storable empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform. Our end-to-end solutions—from management software and demand generation to CRM tools and delinquency solutions—help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Storable helps you Win More every day. Explore our platform solutions at storable.com. Overview Storable is looking for a Senior Director, Business Operations to lead the Biz Ops / Go-to-Market Systems portion of our Revenue Operations organization. Reporting to the SVP, Revenue Operations, this leader will run the team responsible for Salesforce, sales and post-sales automation, enterprise integrations, data platforms, systems administration, process optimization, governance, and the roadmap for revenue-critical workflows across the company. This leader will bring structure and strategic judgment to a high-demand environment—strengthening how systems, data, and teams work together while defining the future-state architecture for the business. They will make pragmatic, platform-agnostic decisions about when to build, buy, integrate, consolidate, replace, or retire technology across CRM, ERP, data platforms, automation, and AI-enabled applications, creating a scalable foundation for growth. Lead the Biz Ops / GTM Systems team and establish a clear operating model for intake, prioritization, portfolio governance, delivery, and stakeholder management. Set the strategy and roadmap for Salesforce and the broader GTM application ecosystem supporting Sales, Success, and Support, with a focus on integration, efficient data flows, automation, usability, and scalable adoption. Make pragmatic decisions about when to build, buy, integrate, consolidate, replace, or retire technology. Own the strategy, administration, and evolution of Salesforce across the company, with a focus on scalability, governance, usability, and business impact. Develop and recommend the strategy for the synchronization and integration layer between Salesforce, NetSuite, Zoho, and other core systems, including quote-to-cash, billing, insurance, payments, and related workflows, in partnership with the owners of those platforms. Partner with data, analytics, and platform owners to improve how GTM data is integrated, modeled, governed, and made available for reporting, automation, and AI applications. Maintain the reliability of production integrations and data pipelines through monitoring, incident response, change management, documentation, and continuous improvement. Drive the roadmap for sales and post-sales automation, workflow redesign, and systems optimization across revenue-critical processes. Improve data governance, data hygiene, lineage, and system integrity so reporting, automation, and downstream decisions are consistent and reliable. Lead tech-stack integration, rationalization, and consolidation efforts across Salesforce, HubSpot, Gong, NetSuite, Zoho, internal systems, data platforms, and other business applications. Partner with Sales, Marketing, Success, Support, Product, Payments, Finance, Engineering, IT, Security, and other business leaders to align systems investments and resolve cross-functional dependencies. Evaluate emerging technologies and move high-value automation, AI agents, and applications from experimentation into secure, governed, measurable production workflows. Reduce manual work by identifying root causes, redesigning broken processes, and implementing automation that increases speed, accuracy, and team capacity. Strengthen top-of-funnel and customer-lifecycle workflows, including lead management, routing, deduplication, validation, speed-to-lead, and post-sales automation. Own vendor evaluation and procurement for the Biz Ops technology portfolio, from requirements definition and vendor selection through contract negotiation, renewals, consolidation, and retirement decisions. Manage contractor and implementation-partner engagements, including scoping statements of work, setting delivery expectations and acceptance criteria, and holding partners accountable to outcomes. Develop leaders and individual contributors on the Biz Ops team while building stronger systems discipline, clearer ownership, and better cross-functional ways of working. Own the governance model for AI tools accessing systems of record, including agent permissions, human-in-the-loop requirements, write-action controls, monitoring, audit standards, and rollback processes. What you need to bring 12+ years of experience in business operations, revenue operations, sales operations, or go-to-market systems, including significant leadership experience in complex B2B SaaS environments. Proven experience leading Salesforce strategy, administration, automation, and cross-functional systems initiatives at scale. 5+ years of people leadership experience, including experience leading managers and/or multi-disciplinary systems, operations, or business applications teams. Track record of leading teams that support high-volume stakeholder demand while improving prioritization, governance, and delivery discipline. Strong experience with process optimization, systems integration, data governance, and operating model design across multiple functions. Hands-on experience owning enterprise integrations between CRM, MAP, ERP, and other core systems, ideally on a modern iPaaS platform. Experience owning or partnering closely on a cloud data warehouse environment, including ETL pipelines, SQL transformations, and the data models supporting business reporting and critical automations. Ability to translate business complexity into clear roadmaps, pragmatic decisions, and measurable operational improvements. AI-forward leadership mindset, with demonstrated success using AI tools or automation to redesign workflows, increase team productivity, or improve business outcomes. Bonus points Experience leading through acquisition-driven systems complexity, tech stack consolidation, or multi-instance CRM environments. Experience with HubSpot, Gong, Workato, Netsuite, lead-to-opportunity workflows, CPQ, order-to-cash workflows, and broader GTM automation ecosystems. Experience using Claude Code/Codex and CLIs to search, analyze, recommend, build, test, and deploy changes to business systems. Background supporting sales teams and adjacent functions such as marketing, post-sales, payments, or product-related operational workflows. Experience owning vendor selection, contract negotiation, and external delivery partners for a systems or business applications function, including consolidation decisions in a multi-platform environment. Experience building enterprise prioritization models and intake processes for systems teams with constrained capacity and broad stakeholder demand. Comfort operating in environments that require both strategic leadership and hands-on problem solving during periods of transformation. All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. Benefits and Perks: Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. 401(k) match after 60 days, 100% vested after 1 year. Employer contribution to your HSA, plus an HRA to help offset your deductible. Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. 8 hours of Rest, Relax, Recharge time to care for your mental health. Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. $50 monthly home data stipend, plus a home office sign-on bonus of $250. Fertility care support options to help in your journey towards parenthood. Access to financial experts to help you make informed decisions and achieve your financial goals. Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: Protect Yourself from Fraudulent Activities Targeting Job Seekers We’ve been made aware of fraudulent activities where an individual or group is pretending to represent Storable, attempting to deceive job seekers by using our company's good name and stellar reputation. To protect yourself, please consider the following guidelines: - Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria. - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag. - Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please directly contact our HR department directly at POps@storable.com for verification. Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com We’re committed to ensuring a transparent and secure hiring process. Thank you for your vigilance and interest in joining our team. Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we include the salary range or hourly rate in each job posting. This range is a good-faith reflection of what Storable would pay for this role. The compensation we offer for this role will fall within this range and will be based on our internal budget, as well as your skills and experience. Please speak with your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range $155,000—$190,000 USD

Provide customized technical support to customers, manage incident documentation, and contribute to knowledge base while collaborating with team members. | At least 2 years phone-based technical support experience, excellent communication skills, proficiency in CRM systems and G Suite, and preferably a bachelor's degree. | Storable is seeking a Software Support Specialist to join our collaborative and committed Support team that breathes self-storage. As a Software Support Specialist, you will be entrusted with crafting and delivering a warm, enthusiastic, and customized support experience for our wonderful customers around our family of products. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through creativity and empathy yet critical thinking skills, you will analyze, investigate, and resolve complex issues with clients. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. Shift: Monday - Friday: 11am - 8 pm EST Saturday: 9am - 6pm EST Days off: Sunday & TBD *6 week training period M-F 11am - 8pm EST What you'll do: Incident Handling Primarily communicate on the phone with clients to understand their questions and/or concerns and register incidents received phone in the CRM system Secondarily manage a small number of email cases daily that are assigned to you. Make an outbound call the customer to resolve if needed Utilize existing Knowledge Base articles or other reference materials to resolve incidents Investigate and resolve incidents with no known solution Collaborate with other team members to assist them with resolution of incidents Follow standard processes and procedures Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests Ensure service level standards are achieved (as defined by the Technical Support management team) Handle interruptions well and move between tasks with ease while still meeting deadlines After-hours rotation Incident Escalation Troubleshoot technical issues with clients using learned product knowledge and support processes Possess an intermediate understanding of the organization's products assigned, staying current with system information, changes, and updates, and escalating more complex inquiries Work with more knowledgeable resources to ensure any case needing escalation has appropriate documentation and detail to effectively transition the case without inconvenience to the customer. Customer Care Contribute new content to the Support Knowledge base Complete training for complementary 3rd party products Use appropriate discretion in handling critical client calls and escalating calls to management Perform each duty above with our customers' satisfaction as your number one priority. What You’ll Need: Bachelor’s degree in Business Applications, Computer Science, or a related field is desired but not required At least 2 years of on-the-phone product support experience, in a customer support or technical support position preferred Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances Excellent phone skills, which include actively listening and developing effective questioning techniques to resolve issues Excellent knowledge of customer service principles and practices with previous customer service experience Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment A positive, professional, solution-oriented, motivated, enthusiastic and team-oriented attitude Demonstrate ability to handle interruptions well and move between tasks with ease while still meeting deadlines Ability to follow department processes and procedures Experience utilizing CRM systems Familiarity with G Suites (i.e. Google Docs, Google Sheets, Gmail etc.) High-Speed Internet required Bonus Points Salesforce Experience Familiarity with HTML code and domain DNS settings (Godaddy) All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. About Us: At Storable, we're redefining property management for specialty real estate. Powered by AI and three decades of industry data, Storable empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform. Our end-to-end solutions—from management software and demand generation to CRM tools and delinquency solutions—help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Storable helps you Win More every day. Explore our platform solutions at www.storable.com. Benefits and Perks: Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. 401(k) match after 60 days, 100% vested after 1 year. Employer contribution to your HSA, plus an HRA to help offset your deductible. Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. 8 hours of Rest, Relax, Recharge time to care for your mental health. Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. $50 monthly home data stipend, plus a home office sign-on bonus of $250. Fertility care support options to help in your journey towards parenthood. Access to financial experts to help you make informed decisions and achieve your financial goals. Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: To protect yourself from fraudulent activities, please consider the following: - Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria. - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag. - Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification. Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we include the salary range or hourly rate in each job posting. This range is a good-faith reflection of what Storable would pay for this role. The compensation we offer for this role will fall within this range and will be based on our internal budget, as well as your skills and experience. Please speak with your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range $40,000—$55,000 USD

Lead a team of engineers to build and modernize cloud-native SaaS applications for the marine industry. | Requires 7+ years engineering experience with management, deep Node.js and React expertise, and AI-assisted development fluency. | About Storable At Storable, we're redefining property management for specialty real estate. Tailored for the marine industry, Storable Marine empowers marinas, boat clubs and rental operations with the industry's most comprehensive technology platform. Our solutions span management software, service management, rental tools, websites, payments, and more to streamline operations, enhance customer experiences, and maximize revenue. Explore our platform solutions at storablemarine.com. Overview Storable is seeking an experienced Engineering Manager to lead software development for our Marine Division (Storable Marine), building the software that powers the day-to-day operations of marinas, boatyards, yacht clubs, boat clubs, harbors, service yards, and other waterfront businesses. Our platform supports the workflows operators rely on to manage slips, docks, moorings, and dry storage; reservations and online bookings; boater and guest management; point of sale; payments and billing; customer and vessel records; digital waivers; service management; and other industry-specific needs. As the Engineering Manager for our Marine platform, you will lead a team of around 10 engineers building and modernizing cloud-native SaaS applications used by marina operators and their boaters around the world. Your team works across the stack primarily in Node.js, React, and TypeScript, with PHP powering our rentals product and some legacy .NET in our core marina management system (MMS), all supported by AI-assisted engineering workflows. Above all, this is a hands-on technical leadership role. You will stay close to the architecture, code, and day-to-day realities of the systems so you can make credible technical calls, review designs and code with authority, and dig into hard problems alongside your engineers. You pair traditional engineering discipline with modern, AI-enabled execution, raising the bar for how the team builds, communicates, and delivers. What you'll do every day • Lead a high-performing team of engineers building and modernizing cloud-native SaaS applications used by marinas, boatyards, and other waterfront businesses worldwide. • Define and execute a product-aligned engineering strategy that advances Storable’s Marine platform and supports the broader business roadmap. • Stay technically hands-on where it counts: pairing with engineers in the code, reviewing designs and pull requests, and weighing in on architecture to keep direction grounded in the realities of the codebase. • Translate business priorities into actionable engineering roadmaps with clear KPIs, milestones, and success metrics for your team. • Oversee the design, development, and scaling of mission-critical applications, ensuring stability, performance, security, and readiness for regulatory and compliance frameworks. • Drive modernization initiatives that evolve legacy systems into distributed, service-oriented architectures, leveraging AI-assisted tooling to explore options, de-risk migrations, and move faster without compromising quality. • Champion best-in-class engineering practices, including automated testing, code quality, observability, effective use of CI/CD pipelines, and thoughtful AI-assisted development workflows. • Recruit, manage, coach, and grow a diverse team of engineers, fostering a culture of collaboration, innovation, continuous learning, and responsible AI adoption. • Lead incident response for your team’s services in partnership with our dedicated DevOps team, continuously improving reliability, uptime, and cost-efficiency. • Partner closely with Product, Operations, Client Success, and other stakeholders across the U.S. and Storable’s global hubs to align technology delivery with user and business needs, clearly explaining technical decisions and tradeoffs to both technical and non-technical audiences. How you'll lead with AI • Set clear standards and guardrails for AI-assisted development, including how AI-generated code is reviewed for correctness, security, maintainability, and fit within the broader system before anything ships. • Coach engineers on effective use of tools such as GitHub Copilot, Cursor, ChatGPT, or similar platforms, helping them know when AI can safely accelerate the work and when careful human judgment is required. • Identify and sponsor internal AI-enabled tools, automations, and workflows that reduce repetitive engineering work, improve developer experience, and free the team to focus on higher-leverage problems. • Critically evaluate AI-generated designs, code, and documentation, ensuring your team improves and integrates outputs thoughtfully rather than accepting them blindly. • Measure and communicate the impact of AI-assisted workflows on speed, quality, and delivery, using data to continuously refine how the team applies AI. What you need to bring • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience. • 7+ years of progressive software engineering experience, including direct experience managing and growing engineering teams. • Proven track record delivering cloud-based SaaS products at scale in fast-paced, growth-oriented environments. • Deep, hands-on engineering background building and shipping production web applications with Node.js and React (TypeScript/JavaScript), with the technical depth to review designs and code, reason through complex systems, mentor senior engineers, and guide transitions from legacy systems to cloud-native, service-oriented architectures. • Demonstrated, day-to-day fluency with AI-assisted development tools (such as GitHub Copilot, Cursor, ChatGPT, or similar) and an AI-forward mindset for improving engineering workflows, code quality, and team performance. • Strong communication and stakeholder management skills, with experience collaborating across functions and geographies and explaining technical decisions clearly to both technical and non-technical audiences, along with a working understanding of AWS, scalable infrastructure, application security, and Agile/Lean development practices. Bonus points • Experience modernizing legacy systems or incrementally refactoring older codebases while maintaining reliability for production users. • Experience working on SaaS products that power industry-specific operational workflows, such as point of sale, reservations and bookings, payments, customer management, service/work-order management, channel management, or marketplace-style systems. • Experience in marine, marina, or waterfront hospitality software, or adjacent field-service and asset-management domains. • Experience building internal AI-enabled tools, automations, or workflows for engineering teams, and mentoring engineers on effective prompting, AI-assisted code review, and AI-driven development practices. • Experience defining and tracking engineering performance indicators (for example, velocity, uptime, release quality, and cost efficiency) and using those insights to improve team outcomes. All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. About Us: At Storable, we’re redefining property management for specialty real estate. Tailored for the marine industry, Storable Marine empowers marinas, boat clubs and rental operations with the industry’s most comprehensive technology platform. Our solutions span management software, service management, rental tools, websites, payments, and more to streamline operations, enhance customer experiences, and maximize revenue. Explore our platform solutions at www.storablemarine.com. Benefits and Perks: • Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. • 401(k) match after 60 days, 100% vested after 1 year. • Employer contribution to your HSA, plus an HRA to help offset your deductible. • Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. • Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. • 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. • 8 hours of Rest, Relax, Recharge time to care for your mental health. • Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops • Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. • ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. • Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. • $50 monthly home data stipend, plus a home office sign-on bonus of $250. • Fertility care support options to help in your journey towards parenthood. • Access to financial experts to help you make informed decisions and achieve your financial goals. • Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: To protect yourself from fraudulent activities, please consider the following: - Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria. - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag. - Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification. Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we include the salary range or hourly rate in each job posting. This range is a good-faith reflection of what Storable would pay for this role. The compensation we offer for this role will fall within this range and will be based on our internal budget, as well as your skills and experience. Please speak with your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range $125,000—$175,000 USD