Star Dental Partners

Manage insurance claims, process payments, handle denials and appeals, and support revenue cycle operations. | High school diploma, 1+ years in dental revenue cycle or healthcare collections, experience with practice management software, strong attention to detail, communication skills. | Overview Star Dental Partners (SDP) is currently seeking an experienced Revenue Cycle Insurance Coordinator to join our high-growth and fast-paced Dental Service Organization (DSO). This position will interact with insurance companies to follow-up on open claims, post insurance payments, process patient and insurance refunds. SDP is a DSO that assists dental practices with non-clinical challenges and provides industry proven business support services. Our affiliated dentists live a higher quality lifestyle with more time focused on patients and less on administrative burden. Our mission is to improve the lives of our dentists, staff, and patients by providing leading non-clinical business support services in a collaborative environment. As part of our commitment, we help our affiliated dentists to collectively achieve attractive business economies of scale resulting in improved efficiency and profitability while lowering operational risks. The revenue cycle insurance coordinator is a full time hourly position with the following benefits offered: Paid Time Off (PTO) as well as Company Holidays, Bereavement, and Jury Duty Paid $25k Basic Employee Life & AD&D insurance Paid Employee Assistance Program (EAP) for all employees and their household Medical, Dental, and Vision Insurance (BCBS) Voluntary Short-Term Disability Voluntary Life & AD&D Insurance Medical & Dependent Care Flexible Spending Accounts (FSA) Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Pet Insurance 401k (Pre-Tax & Roth employee participation) Responsibilities Payment Posting & Accounts Receivable Enter payments and adjustments at the Provider level with a high degree of accuracy. Collect and review all required patient insurance information to complete the billing, collections, appeal, and/or cash processes. Assist in performing day end and month end processing. Claims Appeals & Denials Process dental insurance EOBs, appeals, denials, and following up with denial resolutions appropriately. Research and resolve any electronic claim rejections. Process any necessary insurance or patient correspondence. Independently analyze, report, and communicate any reimbursement trends or delays, such as billing denials, claim denials, pricing errors, payments, etc. *Perform other duties as required to support the Revenue Cycle department. Qualifications Knowledge, Skills & Abilities Demonstrate sense of urgency and works well under pressure Self-motivated and goal-oriented, with the initiative to work independently Excellent team player and ability to collaborate Highly detail-oriented and accurate Strong ability to prioritize, multi-task, and meet deadlines Excellent written and verbal communication skills Represent the company with a high level of professionalism Ability to efficiently handle a variety of confidential information Solid integrity, responsibility, and accountability Required Qualifications High School diploma or GED equivalent required 1 year experience as a revenue cycle insurance coordinator within the dental industry preferred 2 years of collections, accounts receivable, and/or related experience within healthcare required Experience in Practice Management Software (PMS) required Work Conditions Required to commute to the Plano, TX office four days weekly, Monday - Thursday. Fridays are virtual. Ability to maintain a full-time employment schedule of approximately 40 hours per week; extended hours may be requested or required. Prolonged sitting and standing as needed. Ability to lift up to 10 lbs. Practice Description Our experienced Support Center team assists dentists with management of non-clinical staffing and human resources, finance and payroll administration, marketing, payor relations, supplies and capital equipment procurement, as well as information systems. With experience and dedicated support from professional management, dental offices are free to focus their attention on providing patient care. SDP offers practice owners an alternative to the traditional practice transition model. Our affiliation program offers practice owners the opportunity to partner with a highly collaborative and experienced DSO Team. Star Dental Partners Support Center Headquarters – Plano, TX https://stardentalpartners.com/ Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Manage administrative duties, organize claims, schedule appointments, and ensure patient follow-through in a dental office setting. | High school diploma, 2+ years dental front office experience, computer proficiency, excellent communication and organizational skills. | Overview Ingram Hills Dental is now hiring a Full Time Dental Office Administrator in San Antonio, TX! Schedule: Monday 6:45 am - 3:00 pm Tuesday 6:45 am - 3:00 pm Wednesday & Thursday 7:45 am - 3:00 pm We are seeking an Dental Office Administrator to join our community of collaborative, high-quality clinical, business and operations professionals. To learn more about this practice, visit: https://www.ingramhillsdental.com Full-Time (FT) Employees are eligible for: • Paid Time Off • Paid Company Holidays, Bereavement, and Jury Duty • Paid $25k Basic Life & AD&D insurance • Medical, Dental, and Vision • Short Term Disability • Voluntary Life & AD&D Insurance • Pet Insurance • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional employment benefits include: • Patient-centric community approach • Work/life balance • Opportunity for career growth • Professional development and support with continuing education • Strong business and operational teams • Employee Assistance Program (EAP) for all employees and their household • 401K Responsibilities • Manage administrative duties • Accounting for patients and making sure that relations are maintained • Organizing and helping with claims • Answers incoming calls to include new patients and emergencies • Appointment scheduling • Requesting records • Patient follow ups • Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals Qualifications • High school diploma • 2 or more years dental front office experience • Computer proficiency and ability to learn new programs • Exemplary customer service and interpersonal skills • Positive attitude and professional demeanor • Outstanding verbal and written communication skills • Strong multi-tasking and organizational skills • Ability to collaborate with a team Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Manage daily operations of a dental office including team leadership, financial management, scheduling, and compliance with regulations. | At least 2 years dental office management or equivalent experience, proficiency with dental software, marketing knowledge, P&L management, and regulatory compliance. | Overview Davie Family Dental is now hiring a Full Time Dental Office Manager in Davie, Florida! As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals. We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset. Full Time Dental Office Manager Schedule Monday 7:30 AM – 6:00PM Tuesday 7:30 AM–5:00PM Wednesday 7:30 AM–6:00PM Thursday 7:30 AM–5:00PM and Fridays To learn more about this wonderful practice: www.daviefamilydental.com Office Manager Job Summary Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits • Quarterly Office Manager Bonus Incentive • Monthly Employee Incentive Program • 401K • Paid Time Off (PTO) • Paid Company Holidays, Bereavement, and Jury Duty • Paid Basic Life & AD&D insurance • Medical, Dental, and Vision • Short Term Disability • Voluntary Life & AD&D Insurance • Employee Referral Bonus Program • Pet Insurance • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks • Patient-centric community approach • Work/life balance • Opportunity for career growth • Professional development and support with continuing education • Strong business and operational teams • Employee Assistance Program (EAP) for all employees and their household Responsibilities • Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment • Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned Qualifications • At least 2 years of dental office management or equivalent experience required• Proficient in dental performance management software (Dentrix, Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Manage daily operations, lead and coach staff, oversee financials including P&L and payroll, ensure patient satisfaction, and maintain compliance with regulations. | At least 2 years dental office management or equivalent experience, proficiency with dental software, marketing knowledge, P&L and revenue cycle management, labor law enforcement, and regulatory adherence. | Overview Are you a professional Dental Office Manager looking for a fulfilling Full Time opportunity? Join Our Collaborative Dental Team as a Full Time Dental Office Manager at Wellington Smiles in Wellington, Florida! This is an amazing opportunity for a confident leader who thrives in a fast-paced environment with suppoting team and positive culture, loves solving problems, builds strong teams, thrives on structure and accountability, and keeps the office running smoothly with professionalism and heart. At Wellington Smiles you can take ownership, grow professionally, and be proud of what you help build every day. Full Time Dental Office Manager Schedule Monday through Friday 8:00am - 5:00pm, with lunch breaks To learn more about this established practice: www.wellingtonsmiles.com Dental Office Manager Job Summary Within the Star Dental Partners affiliated network of dental practices, the Office Manager is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits • Quarterly Office Manager Bonus Incentive • Quaterly Growth Bonus Incentive • Monthly Employee Performance Incentive Program • 401K • Paid Time Off • Paid Company Holidays, Bereavement, and Jury Duty • Paid Basic Life & AD&D insurance • Medical, Dental, and Vision • Short Term Disability • Voluntary Life & AD&D Insurance • Employee Referral Bonus Program • Pet Insurance • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks • Patient-centric community approach • Work/life balance • Opportunity for career growth • Professional development and support with continuing education • Strong business and operational teams • Employee Assistance Program for all employees and their household Responsibilities • Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment • Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned Qualifications • At least 2 years of dental office management or equivalent experience required• Proficient in dental performance management software (Dentrix, Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management, revenue cycle, A/R (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Provide strategic and operational oversight to dental practices across Florida and Georgia, including onboarding, performance review, and field visits to increase revenue and efficiency. | Minimum 3 years regional dental operations management experience, P&L and budget management, strong organizational and communication skills, ability to travel frequently, and located in South Florida. | Overview Star Dental Partners is currently seeking a hands-on Regional Director of Operations (RDO) to join the team supporting our some of our Florida and Georgia practices. The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc. Responsibilities Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Florida & Georgia) Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO) Collaborate with each practice within the region to help resolve operational issues Contribute to the creation of Star Dental Partners’ policies & procedures and best practices to help the organization scale effectively Qualifications High school diploma required; Bachelor's degree preferred Minimum 3 years of regional dental operations management experience required P&L responsibility and experience with budget management, personnel management, and team building Highly organized and detail-oriented work ethic Ability to work collaboratively with all team members, both at the practice level and Support Center Excellent written, verbal, and interpersonal communication skills Demonstrates a sense of urgency and works well under pressure Self-motivated and goal-oriented, with the initiative to work independently Strong ability to prioritize, multi-task, and meet deadlines Demonstrates integrity, responsibility, accountability, and a high level of professionalism Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook) Ability to travel frequently, 60 percent or more Located in south Florida with proximity to a major airport Practice Description Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern United States with their non-clinical business challenges. Star’s mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit www.StarDentalPartners.com for more information. Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Process biweekly payroll for 1000+ employees across multiple states, manage employee data changes in HRIS, ensure compliance with payroll and HR policies, and generate payroll and HR reports. | 3+ years payroll and T&A management experience, 2+ years multi-site multi-state payroll processing, proficiency with payroll software (preferably ADP), intermediate Microsoft Office skills, and ability to work onsite 4 days per week. | Star Dental Partners is currently seeking a payroll administrator to join our high-growth and fast-paced dental services organization (DSO). This position will assist with all elements of the payroll function, including processing bi-weekly payroll for 1,000 plus employees in multiple states and numerous office locations, as well as reviewing payroll reports for the whole organization. This position is responsible for timely submission and processing of wages, commissions, benefits deductions, garnishments, etc. The goal is to ensure personnel receive the correct compensation in a timely manner. The Payroll Administrator communicates with all levels of personnel and alerts management of the company to any issues that require immediate attention. As the position involves handling employees' personal information, the administrator is expected to maintain proper security and confidentiality for all employees. The Payroll Administrator will also assist in other functions as needed. This position supports the Finance, Accounting, Human Resources, Talent Acquisition, Operations, as well as other departments as directed. Benefits include: • Paid Time Off (PTO) as well as Company Holidays, Bereavement, and Jury Duty • Paid Basic Employee Life & AD&D insurance • Paid Employee Assistance Program (EAP) for all employees and their household • Medical, Dental, and Vision insurance (BCBS) • Voluntary Life, Disability, & AD&D Insurance • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives • Pet Insurance • Highly competitive compensation and annual performance incentive • 401k (Pre-Tax & Roth employee participation) • *This position requires a four day per week in-office presence in Plano, TX. Payroll Processing • Oversee the preparation and processing of multi-site, multi state payroll on biweekly basis for 1,000 plus employees as our organization continues to grow exponentially. • Maintain Time & Attendance (T&A) as well as help resolve timecard errors as required in time for payroll. • Work closely with internal colleagues as well as external benefits broker to ensure timely benefits enrollments and payroll deductions. • Calculate pro-rata pay for exempt employees with mid pay period changes, including first or final paychecks, as well as any affected by leave of absences as needed. • Manage as well as ensure accuracy of special pay and deductions, including but not limited to stipends, commissions, bonuses, benefits, garnishments, 401k, etc. • Create and run reports to compile data for analysis. • Understand and adhere to local, state, and federal laws as well as internal company policies. • Address inquiries and correspond with colleagues as required. Employee Management • Process employee changes in Human Resource Information System (HRIS), ADP Workforce Now and Applicant Tracking System (ATS), iCIMS. • New Hire & Rehire Onboarding • Voluntary & Involuntary Terminations, as well as file state Employee Termination Notices as required. • Changes in FLSA status, leave of absences (FMLA), promotions, transfers, position changes, etc. • Address inquiries and correspond with colleagues as required. • Monitor various Outlook HR inboxes and phone system messages. • Review and resolve employee change requests in employee management software (ADP WFN). • Process employment verification as requested. • Maintain Electronic Personnel Files in ADP to remain in compliance and for audit purposes. • Ensure Offer Letter, resume, Confidentiality Agreements, Resignation Letters, Doctor Certifications and/or releases to return to work, etc. are filed correctly in respective systems. • Confirm Personnel Action Forms submitted by hiring managers and Talent Acquisition are received timely, complete, and accurate. • File performance management and/or disciplinary documentation as needed. • Assist with Finance with Annual Audits. • Monitor E-Verify I-9 in ADP • Prompt managers to complete I-9 Section 2. • Troubleshoot system issues. • Follow up on expired authorization to work status, requested documentation, etc. • Benefits administration assistance. HRIS Reporting • Generate monthly reports. • Perform employee premium benefit deductions reconciliations. • Compile census report including employee changes for executives and private equity sponsor. • Ad Hoc reports to compile data for analysis a needed. • Build custom reports. • Run standard reports. Ad hoc projects and other duties as assigned. • 3 years’ experience with Payroll and Time & Attendance (T&A) management preferred • 2 years’ experience processing payroll for a multisite, multistate organization preferred • Demonstrated ability to calculate incentive based compensation plans • Familiarity with human resource policies such as worker's compensation, FMLA administration, wage garnishment, etc. • Proficient in Payroll and HRIS management software (ADP, Paycom, Paychex, etc.) ADP preferred but not required • Intermediate level proficiency in Microsoft Office applications (Excel, Outlook, SharePoint, and Word) • HS Diploma or GED from an accredited educational institution required, Bachelor's degree preferred • Required to commute to the Plano, TX office at least 4 days per week. • Ability to maintain a full-time employment schedule of approximately 40 hours per week. Extended hours may be requested or required. Star Dental Partners (SDP) is a private equity backed Dental Support Organization (DSO) that acquires private practice dental office throughout the Southeastern United States and provides industry proven non-clinical support services to our dentist partners. Specifically, the SDP team assists dentists with payables and cash management, revenue cycle collections and payor relationships, inventory management, payroll administration, human resources, marketing, recruiting, and back-office management. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Star Dental Partners Support Center Headquarters – Plano, TX https://stardentalpartners.com/ Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Assist the Dentists chairside and welcome patients. Prepare patients for treatments or checkups, ensuring their comfort and maintaining accurate patient records. | Candidates must have an active Texas dental assistant license and at least 2 years of clinical experience. Knowledge of dental instruments, sterilization methods, and health & safety regulations is required. | Overview Professionals in Dentistry is now hiring a Full Time Dental Assistant in San Antonio, TX! We are seeking an experienced Dental Assistant to join our community of collaborative, high-quality clinical, business and operations professionals. Schedule: Monday - Thursday 6:45 am - 3:00 pm To learn more about this practice, visit: https://www.professionalsindentistry.com Full-Time (FT) Employees are eligible for: Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid $25k Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Voluntary Life & AD&D Insurance Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional employment benefits include: Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program (EAP) for all employees and their household 401K Responsibilities Assist the Dentists chairside Welcomes patients Prepares patients for treatments or checkups ensuring comfort Selection and setup of instrumentation, equipment and other dental materials as needed Instrument sterilization according to regulations Maintains accurate patient records Lab tasks as instructed Provide post-operative care instructions Maintain clean and stocked operatories Qualifications Active Texas dental assistant license Dental Assistant training/school certification 2 or more years of dental assisting clinical experience Knowledge of dental instruments and sterilization methods Understanding of health & safety regulations Experience with digital software Excellent interpersonal skills Practice Description Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.