Stanford Health Care

Manage master data, support supply chain automation and inventory management, lead improvement projects, and collaborate cross-functionally to enhance operational efficiency. | Bachelor's degree and at least four years of supply chain experience, preferably in a hospital setting. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Supply Chain Planner supports Supply Chain Logistics & Sourcing through a comprehensive understanding of Logistics and Sourcing operational and business needs. This position requires a thorough understanding of MDM concepts, industry data standards and supply chain operations. They collaborate with ITS, Operational Managers and external vendors to ensure consistent data management and accurate information flow to support core enterprise functions, including Supply Chain Automation, inventory management, vendor and recall management, and Non-Labor Spend Savings initiatives. They lead improvement projects focused on driving supply chain performance to be more efficient and effective in achieving its business goals. Locations Stanford Health Care What you will do Function as the primary point of contact related to the day-to-day execution of MDM related tasks. They will work to answer questions, resolve data issues and provide analysis. Assists in developing and maintaining requirements/specifications for new or enhanced functionality to department operational reports. Collaborates with ITS in managing the resolution of problems and implementation of changes to the department’s information systems. Perform master data additions, changes and deletions in accordance with procedures and business rules. Ensure requests for master data maintenance are properly authorized and approved by working with appropriate Data Managers and Data Owners. Educate users on master data processes and business rules. Evaluates business and program application systems’ functionality to identify gaps, measuring the solution impact to business operations. The MDMA serves as a liaison between the business managers and ITS to improve productivity and developing and delivering improved data quality and analytics. Maintains system applications for key stakeholders under general direction of the Data Manager and with guidance from Lawson team. Filter and cleanse data, review reports and performance indicators to location and correct data and processes where needed. Runs ad hoc and scheduled reports and collects feedback from customers on creating new reports. Maintains accurate and up to date price file management in accordance with current contracts. Performs proactive and ad hoc price performance benchmarking. Supports vendor and recall management by ensuring data accuracy and adherence to industry and/or regulatory standards. Supports Non-Labor expense reduction initiatives through comprehensive Item Master and PAR data management, and directed reports to Logistics Managers. Under direction of the Purchasing manager, designs and maintains organized system for Pricing Agreements and ensures the accuracy of prices in item file and on POs. Partners with Accounts Payable to ensure accuracy of vendor file. Conducts quality control activities and recommends and/or implements additions/changes to Master Data Management policies and procedures. Monitors key performance indicators to ensure data accuracy and data management policies are working as expected. Develop and design improvements to the processes, procedures, tools, rules and metrics to ensure data integrity of master data domains. Identifies areas for supply chain improvements and liases with cross functional stakeholders and brings those prioritized improvements into operations. Works across business processes to identify metrics and points of measurement to improve supply chain effectiveness and efficiency. Performs other related and incidental duties as needed or assigned. Education Qualifications Bachelor’s Degree in Information Systems, Business Administration or other related field from an accredited college or university is required Experience Qualifications Four (4) years of progressively responsible and directly related work experience, preferably in a hospital environment. Positions require demonstrated proficiency in the use of the Workday ERP application. Demonstrated ability to cleanse, analyze and connect data from multiple sources. Understanding of Master Data Management principles and practices in an enterprise environment. Experience with DataBricks preferred Demonstrated experience within a supply chain environment. Required Knowledge, Skills and Abilities Ability to be sensitive to the needs of customers through the practice of quality service principles Ability to communicate effectively, both orally and in writing, to persuade internal and external stakeholders Ability to develop long-range business plans and strategies Ability to manage complex relationships with critical vendor partners Ability to strategize, plan and implement change Ability to understand, draft and negotiate Contractual Agreements and Pricing Agreements Ability to work effectively both as a team player and leader Knowledge and understanding of financial and statistical activity reports Knowledge of automated materials management functions Knowledge of basic legal principles Knowledge of project management processes and systems Licenses and Certifications None . These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $55.85 - $74.00 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Develop and implement training programs across supply chain functions and leadership levels. | Bachelor's degree and 5+ years in teaching, curriculum building, or supply chain with collaboration and technology use. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Sr. Training Specialist for Supply Chain will be responsible for both developing and implementing a training program for staff across all functional areas of Supply Chain and leadership levels (from front-line to leadership). Training materials should be developed in multiple methods (written, in person, technological). This role will include employee development, intended to grow internal talent. Locations Stanford Health Care What you will do Work with subject matter experts to develop appropriate training materials for all aspects of Supply Chain Use of technology to aid in deployment of training materials (Healthstream, videos, etc.) Develop training material for Supply Chain’s customers to be posted on the intranet o Issuing POs o New product request process o RFID ordering o Etc. Build a catalog of available training outside SHC specific to Supply Chain leadership, and work with Supply Chain leaders to build development plans for themselves in addition to their teams. Organize and run group trainings, such as “lunch and learn” short trainings for frontline staff, CMRP certification, etc. Develop one point lessons for both Supply Chain teammates and the customers of supply chain Provides coaching and training for staff including efficiencies related to a cross training and functional team. Drives staff engagement, retention strategies, and continuous effective training Conduct training/development needs analyses and assessments on an organizational and individual basis. Develops and implements specified training and development programs and initiatives to meet assessed needs. Based on assessed need, plans, develops, and delivers individual and/or group training and instructional programs, encompassing a wide range of technical and operational skills areas. Assists in development of training curricula; formulates or reviews training outlines and determines appropriate instructional methodologies and formats; evaluates and recommends incorporation of vendor programs, as appropriate to meet overall training goals and objectives. Develops and prepares teaching and visual aids, instructional materials, computer tutorials, and reference materials appropriate to specific program objectives. Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods. Manages and archives training records. Responsible for maintaining robust new hire, remediation, refresher, and enhanced skills training programs. Provides feedback to managers and staff. Retrains staff when necessary or works individually with staff to improve performance. Develops routine audits of staff performance to ensure that policies and processes are followed. Other job duties as assigned Education Qualifications Bachelor's Degree Bachelor’s degree in a work-related field/discipline from an accredited college or university. Experience Qualifications 5+ years either in teaching, building teaching curriculum, and/or Supply Chain 5+ years teaching within Supply Chain Preferred Required Knowledge, Skills and Abilities Ability to collaborate both with internal supply chain and external colleagues Ability to teach Supply Chain Leaders how to teach their teams new skills Experience using technology for teaching purposes These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $50.67 - $65.87 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Manage master data and collaborate with ITS and vendors to improve supply chain efficiency and lead projects. | Bachelor's degree and four years related experience, preferably hospital setting, with proficiency in Workday ERP and MDM principles. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Supply Chain Planner supports Supply Chain Logistics & Sourcing through a comprehensive understanding of Logistics and Sourcing operational and business needs. This position requires a thorough understanding of MDM concepts, industry data standards and supply chain operations. They collaborate with ITS, Operational Managers and external vendors to ensure consistent data management and accurate information flow to support core enterprise functions, including Supply Chain Automation, inventory management, vendor and recall management, and Non-Labor Spend Savings initiatives. They lead improvement projects focused on driving supply chain performance to be more efficient and effective in achieving its business goals. Locations Stanford Health Care What you will do Function as the primary point of contact related to the day-to-day execution of MDM related tasks. They will work to answer questions, resolve data issues and provide analysis. Assists in developing and maintaining requirements/specifications for new or enhanced functionality to department operational reports. Collaborates with ITS in managing the resolution of problems and implementation of changes to the department’s information systems. Perform master data additions, changes and deletions in accordance with procedures and business rules. Ensure requests for master data maintenance are properly authorized and approved by working with appropriate Data Managers and Data Owners. Educate users on master data processes and business rules. Evaluates business and program application systems’ functionality to identify gaps, measuring the solution impact to business operations. The MDMA serves as a liaison between the business managers and ITS to improve productivity and developing and delivering improved data quality and analytics. Maintains system applications for key stakeholders under general direction of the Data Manager and with guidance from Lawson team. Filter and cleanse data, review reports and performance indicators to location and correct data and processes where needed. Runs ad hoc and scheduled reports and collects feedback from customers on creating new reports. Maintains accurate and up to date price file management in accordance with current contracts. Performs proactive and ad hoc price performance benchmarking. Supports vendor and recall management by ensuring data accuracy and adherence to industry and/or regulatory standards. Supports Non-Labor expense reduction initiatives through comprehensive Item Master and PAR data management, and directed reports to Logistics Managers. Under direction of the Purchasing manager, designs and maintains organized system for Pricing Agreements and ensures the accuracy of prices in item file and on POs. Partners with Accounts Payable to ensure accuracy of vendor file. Conducts quality control activities and recommends and/or implements additions/changes to Master Data Management policies and procedures. Monitors key performance indicators to ensure data accuracy and data management policies are working as expected. Develop and design improvements to the processes, procedures, tools, rules and metrics to ensure data integrity of master data domains. Identifies areas for supply chain improvements and liases with cross functional stakeholders and brings those prioritized improvements into operations. Works across business processes to identify metrics and points of measurement to improve supply chain effectiveness and efficiency. Performs other related and incidental duties as needed or assigned. Education Qualifications Bachelor’s Degree in Information Systems, Business Administration or other related field from an accredited college or university is required Experience Qualifications Four (4) years of progressively responsible and directly related work experience, preferably in a hospital environment. Positions require demonstrated proficiency in the use of the Workday ERP application. Demonstrated ability to cleanse, analyze and connect data from multiple sources. Understanding of Master Data Management principles and practices in an enterprise environment. Demonstrated experience within a supply chain environment. Required Knowledge, Skills and Abilities Ability to be sensitive to the needs of customers through the practice of quality service principles Ability to communicate effectively, both orally and in writing, to persuade internal and external stakeholders Ability to develop long-range business plans and strategies Ability to manage complex relationships with critical vendor partners Ability to strategize, plan and implement change Ability to understand, draft and negotiate Contractual Agreements and Pricing Agreements Ability to work effectively both as a team player and leader Knowledge and understanding of financial and statistical activity reports Knowledge of automated materials management functions Knowledge of basic legal principles Knowledge of project management processes and systems Licenses and Certifications None . These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $55.85 - $74.00 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Lead strategic and cross-functional improvement programs managing scope, resources, and stakeholders. | Bachelor's degree and 3+ years program leadership experience required; master's degree and strong project management preferred. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. Lead strategic initiatives as a Sr. Program Manager, overseeing planning, execution, and evaluation of complex programs. You’ll manage resources, timelines, and stakeholder engagement to achieve organizational goals. Candidates should have experience in program leadership and a commitment to collaboration. The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. Learn more about Facilities Services at: Facilities Services | Stanford Health Care https://stanfordhealthcare.org/about-us/facilities.html Business Operations and Strategic Initiatives (BOSI) ensures that all corporate business aspects run smoothly within the Facilities Services division. This team supports budgeting, staffing requests, and policy development, serving as a conduit between the Facilities Services business units and strategic partners in Human Resources, Technology & Digital Solutions, Supply Chain, Finance, and the Office of General Counsel. If you are interested in joining Stanford Health Care, please read the job description below and apply online. A Brief Overview Leads large strategic and cross-functional improvement programs by defining strategic intent of programs and overseeing deliverable development to ensure project goals are met. Locations Stanford Health Care What you will do Provide program leadership for large strategic and cross-functional improvement programs as assigned by the Administrative Director. Manages, assesses, and documents project scope and program utilizing standard A3 template. Defines project scope, goals and deliverables that support strategic business goals in collaboration with the Administrative Director and other key stakeholder. Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects. Implements quality control measures to ensure project compliance with department, hospital and University policies, government codes and regulations; also ensures conformance to the requirements of all project participants. Manage program design and structure for department's key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects. Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team. Coach and mentor department staff through change process and cycles of continuous improvement. Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows. Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines. Provides leadership, coordination and support to all team members. Education Qualifications Bachelor's degree in work-related discipline/field from an accredited college or university Required Master degree in work related field from an accredited college. Preferred Experience Qualifications Three (3) years of progressive responsibility and directly related work experience Required Knowledge, Skills and Abilities Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation Ability to plan, organize, prioritize, work independently and meet deadline Ability to promote a spirit of inquiry and practice based on evidence by using research based knowledge or research utilization methods to identify and implement innovations in patient care and/or participating in research, clinical investigatory or quality projects Skilled in project management Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook Ability to provide leadership and influence others Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships Licenses and Certifications None These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $74.73 - $99.04 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Build, test, and maintain front-end web applications in an agile environment. | Bachelor's degree and 3 to 5 years experience building public-facing websites with proficiency in JavaScript, HTML/CSS, and ReactJS. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Software Engineer – Web Front-End is responsible for building, testing, and maintaining the front-end web applications at Stanford Health Care, working in a fast-paced agile environment. This position will collaborate with a diverse group of product managers, designers, engineers, and infrastructure teams to build and deliver robust front-end web solutions that showcase SHC's brand while providing a high-quality experience for patients. Locations Stanford Health Care What you will do Implement features and provide production application support for SHC products and public-facing web applications and systems, following Web standards and user experience best practices. Perform unit testing, implementation, and production application support. Assist in developing processes and selecting frameworks and tools for web application development. Follow specifications to implement high fidelity visual and UX designs. Ensure that system improvements are successfully implemented and monitored for quality and efficiency. Participate in troubleshooting problems related to user interaction, webpage performance & mobile web optimization. Work with stakeholders to understand and document software requirements and ensure application UI meets functional requirements. Develop functional prototypes from wireframes and mockups and create proper documentation. Gather functional requirements to generate technical design specifications. Collaborate with stakeholders and software engineers to refine and improve the user experience. Other duties as required. Education Qualifications Bachelor's Degree Computer and Information Science , Software Engineering, Web Design or a directly related field from an accredited college or university. Required Experience Qualifications 3+ years to 5 years of directly related experience building high quality, public facing websites. Required Required Knowledge, Skills and Abilities 3+ years of JavaScript experience, including the concepts of asynchronous programming, closures, promises, and ES6 3+ years of HTML/CSS experience, including the concepts of layout and cross browser compatibility 2+ years of experience building websites with the ReactJS framework Experience with supplemental tools, frameworks, and technologies: git, grunt, webpack, AJAX, JSON, jQuery, etc. Experience developing responsive websites for multiple target devices Experience or exposure to AngularJS is desirable but not required Knowledge of front-end web application optimization and performance techniques Knowledge and practiced application of industry best practices in rich web design and construction Knowledge of user behavior and interaction design patterns Knowledge of algorithms, data structure, web technologies, protocols, and cross-browser compatibility issues Knowledge of architecting or building front end components and/or libraries Ability to develop responsive web sites for multiple contexts (mobile, tablet, desktop, etc.) and multiple locales Ability to build and ship production-quality software to a large consumer audience, specifically user-centric design and development Ability to thrive in a fast-paced, dynamic team environment Ability to demonstrate strong programming knowledge Ability to accurately communicate complex technical abstractions Ability to build and ship production-quality software to a large consumer audience Physical Demands and Work Conditions Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $66.52 - $88.14 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Lead complex initiatives supporting payer contracting, provider network participation, and managed care operations ensuring regulatory compliance and operational readiness. | Bachelor's degree and at least four years of progressively responsible related work experience in healthcare administration or related fields. | 1.0 FTE Full time Day - 08 Hour R2655287 Remote USA 108610022 Admin Dept of Mgd Care Business & Administration If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Project Manager – Managed Care leads complex initiatives that directly support Stanford Medicine's payer contracting, provider network participation, and managed care operations. This role is accountable for driving projects from strategy through execution, ensuring timelines, financial objectives, regulatory requirements, and operational readiness are met. The Project Manager partners closely with Managed Care leadership and cross-functional stakeholders to implement contracting initiatives, oversee regulatory and compliance-related workstreams, and manage vendor performance. Projects managed in this role have direct impact on net patient revenue, payer performance, and enterprise contract administration. This position operates with significant independence and visibility, requiring strong judgment, stakeholder alignment, and disciplined execution across high-impact initiatives. Locations Stanford Health Care What you will do Project Coordination/Management Lead and coordinate cross-functional projects, ensuring alignment with organizational goals and regulatory requirements. Develop and maintain detailed project plans, timelines, and tracking tools to support successful execution. Monitor project progress, manage documentation, and provide regular status updates and reporting. Analyze project data and generate reports to support decision-making and performance tracking. Support process improvement initiatives by developing and refining workflows and tools. Prepare presentations, written communications, and web content related to assigned programs or initiatives. Maintain organized program documentation and ensure accuracy and accessibility of project records. Conduct business research and analysis to inform project planning and strategy. Collaborate with internal stakeholders across departments to support project objectives and ensure effective communication. Provider Data Maintenance Support enterprise-wide provider data management across multiple affiliated entities, including Stanford Health Care Faculty, Lucile Packard Children’s Hospital Faculty, Stanford Medicine Partners (foundation),Packard Children’s Health Alliance (foundation). Ensure accuracy, completeness, and integrity of provider demographic, affiliation, and network participation data across internal systems and contracted payers. Perform routine audits and data validation to maintain alignment between credentialing, contracting, enrollment, and operational systems; proactively identify and resolve discrepancies to reduce compliance and reimbursement risk. Generate, analyze, and distribute provider data reports to support managed care operations, contracting, compliance, network management, and executive leadership decision-making. Develop and maintain standardized processes for provider roster management, including file preparation, submission, and reconciliation with health plans. Ensure all provider directories and externally distributed rosters comply with applicable state and federal regulations (including SB137), CMS requirements, and individual health plan contractual obligations. Collaborate cross-functionally with credentialing, managed care contracting, compliance, IT, and operations teams to support regulatory audits, health plan inquiries, and provider data accuracy initiatives. Contract Maintenance Maintain and update the enterprise contract management database, ensuring accuracy, completeness, and consistency of all contract records across Stanford. Serve as the primary administrative point of contact and subject matter expert for the contract management system. Create, manage, and monitor user accounts and system access to ensure compliance with internal controls and data governance standards. Oversee vendor performance and fulfillment of contractual obligations related to enterprise contract management systems. Support workflow optimization, system enhancements, and continuous improvement initiatives to improve efficiency and data integrity. Ensure adherence to established policies, procedures, and best practices in contract documentation and recordkeeping Education Qualifications Bachelor’s degree in healthcare administration, business, finance, or a related field required. Relevant experience in lieu of a degree may be considered. Experience Qualifications Four (4) years of progressively responsible and directly related work experience required. Required Knowledge, Skills and Abilities Advanced proficiency in Microsoft Excel; experience with data visualization and reporting tools preferred. Strong written and verbal communication skills, including the ability to prepare executive-level presentations and reports. Solid understanding of project management principles, with the ability to manage multiple high-impact initiatives and competing priorities. Ability to analyze complex information, interpret and apply a broad range of policies and procedures, and maintain a strategic, big-picture perspective. Demonstrated ability to exercise independent judgment and make sound decisions. Ability to build and maintain effective working relationships with internal and external stakeholders, communicating professionally and effectively (including use of C-I-CARE principles). These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $55.85 - $74.00 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Lead and manage revenue cycle optimization projects using lean methodologies, collaborate with multiple stakeholders across the enterprise, and drive improvements in net revenue, cash flow, and cost reduction. | Bachelor's degree, 5+ years of mid-revenue cycle experience, EPIC system experience (certification preferred), strong leadership and project management skills, and knowledge of healthcare revenue cycle best practices. | 1.0 FTE Full time Day - 08 Hour R2550497 Remote USA 108590009 Rev Cycle Finance Optimization Finance & Revenue Cycle If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Revenue Cycle Optimization Program Manager reports to the Director of Revenue Cycle Optimization and is responsible for development and execution of optimization activities to completion. The manager will work with Revenue Cycle Leadership to identify ways to increase their net revenue, accelerate cashflow and reduce costs by addressing people, process, and technology components across the revenue cycle. The manager will employ a prescriptive and tailored approach that focuses on standard work, integrated workflow automation and technology improvements. The manager will use data and analytics to drive and recommend new initiatives to Revenue Cycle leadership and inform department priorities. The Revenue Cycle Optimization Program Manager's project scope will span across the enterprise requiring collaboration with the School of Medicine Directors of Finance and Administration, SHC, Stanford Medicine-Partners, and Tri-Valley Hospital and Ambulatory Directors, IT, as well as various SHC Revenue Cycle Leadership. The incumbent reviews, assesses, and designs workflows, as well as makes system functionality recommendations for the entire revenue cycle. . Additionally, the Revenue Cycle Optimization Program Manager ensures that all existing and new workflows are compliant and follow government, payer, and internal Revenue Cycle policies for both technical (facility) and professional policies. Other responsibilities include continuous collaborative learning and mentoring of indirect reports. Locations Stanford Health Care What you will do Directs individuals and/or teams that lead performance improvement through lean methodology and tools for the mid-revenue cycle. Develops and Manages improvement activities through engagement of teams, subject-matter experts, and stakeholders. Provides leadership for large strategic initiatives, cross functional workflow issues or complex rapid improvement events for value stream analysis, standard work, improved flow, pull, waste reduction, error proofing, workplace organization, and other objectives. Identifies best counter-measures and solutions needed to address root causes. Provides leadership to project training teams and provides mentoring support in root cause analysis, discovery workshops, and data interpretation. Provides, leadership, subject-matter expertise, and delivery of continuous improvement practices to Revenue Cycle Leadership and staff within the organization. Effectively creates a culture of accountability, communication, problem-solving, and resource/data effective decision-making, while keeping aligned with revenue cycle best practices. Ensures appropriate project management, and data analytics is utilized. Establishes baseline data for project improvement, as well as implement measures for monitoring and continues improvement. Captures ROI for all improvement initiatives. Manages and facilitates process improvement teams and directs timely completion of multiple projects, Kaizen events, and consultative activity that support strategic goals for Revenue Cycle. Serves as a Revenue Cycle methodology & systems expert and applies multiple performance improvement methodologies and tools to complex and cross functional solutions for resolution. Monitors organizational KPI’s, performs operational data analysis and interprets revenue cycle initiatives to align improvement efforts with the strategic goals of the organization and department. Promotes a culture of performance excellence, quality, high-reliability, and staff engagement. Presents information to diverse audiences with clarity and impact. Adjusts approach to match the audience and situation. Possesses expert leadership skills and maturity in managing difficult situations and conducting crucial conversations. Develops executive level presentations and statuses for senior revenue cycle leadership. Delivers presentations on Revenue Cycle programs and initiatives to a variety of audience levels Delivers ongoing status of past and present project initiatives and impacts including realized project benefits Participates in team intake process of project requests submitted by revenue cycle leadership for approval, benefits and prioritization. Provides feedback to Revenue Cycle leaders on project acceptance/rejection as well as recommendations for advancement as applicable. Drives meaningful and impactful change to key KPIs. Performs other related duties as needed or assigned. Education Qualifications Bachelor’s degree in Business Administration, Public Administration, or a work-related discipline. Experience Qualifications Five (5) years of progressively responsible and directly related mid-revenue cycle work experience. EPIC experience required (certification preferred). Required Knowledge, Skills and Abilities Knowledge of health care industry trends related to the patient experience Knowledge of Revenue Cycle industry trends and best practices Knowledge of the patient, family, and caregiver path through the health system and how to identify key pain points stemming from revenue cycle workflow Knowledge (proficient) of the Epic system as well as operational aspect Knowledge and experience in facilitating multi-disciplinary teams to determine solutions to recurring challenges Ability to maintain confidentiality of sensitive verbal and written information Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization Ability to communicate effectively and act as a thought leader at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, change management, consulting and advising, as well as prepare clear, comprehensive written and oral reports and materials Ability to prioritize and drive to results with a high emphasis on quality & integrity Ability to work autonomously, as part of a team as well as motivate, influence and direct the work of others Solid proficiency and skill with process improvement and root cause analysis Ability to collaborate and build consensus with stakeholders Highly self-motivated, directed, and change-oriented skills Demonstrated strong customer orientation skills Demonstrated Quantitative analytical skills Ability to engage actively in complex discussions, often on challenging and/or controversial subjects Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness Ability to manage/resolve disputes appropriately Strong project management skills Experience and skilled in leadership/management Demonstrated knowledge and understanding of Lean, project management, and/or Six Sigma principles and their applications Licenses and Certifications EPICC - EPIC Certification preferred . These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $74.73 - $99.04 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

The Lead Business Systems Analyst for ServiceNow supports core functions of the ServiceNow platform to enable efficient patient care. This position involves implementing, administering, and supporting the ServiceNow platform while providing tier-2 support and mentoring junior team members. | Candidates must have a Bachelor's Degree in a related field and 8 to 10 years of relevant experience in healthcare or technology. Experience with major implementations or upgrades of ServiceNow is preferred. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Experience with ServiceNow Strategic Portfolio Management (SPM) - Demand and Project Management preferred This is a Stanford Health Care job. A Brief Overview The Lead Business Systems Analyst for ServiceNow supports core functions of the ServiceNow platform to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support the ServiceNow platform under minimal guidance from senior members of the team. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Locations Stanford Health Care What you will do Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests on the ServiceNow platform Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk Implement changes using documented procedures that are compliant with department’s policies and procedures Work with and mentor junior staff members to document workflows Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables Continually identity opportunities for functional and stability improvement on the ServiceNow platform Identify system optimization and enhancements and collaborate with vendors and other TDS teams Anticipate and resolve system problems Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records Perform daily monitoring of ServiceNow platform in production use. Coordinate ServiceNow application support with various SHC departments like TDS, Finance, HR, Supply Chain, facilities etc. Assist in the implementation of low and medium complexity ServiceNow workflows. Drive major upgrade of platform. Assist in requirements gathering for various ServiceNow modules like ITSM, SPM, CMDB, HRSD/SLO/FSM/EAM and custom applications Assist in any testing that is required as part of new implementations, enhancements or upgrades. Implement changes using documented procedures that are compliant with department’s policies and procedures. Participate in team and cross-team meetings and maintain appropriate meeting records. Provide ongoing troubleshooting, support, and maintenance of ServiceNow platform; including 24/7 on call coverage as required. Take ownership of low complexity issues and act as a liaison between customer and other support staff to facilitate resolution. Education Qualifications Bachelor's Degree BACHELOR'S DEGREE IN RELATED FIELD Required. Experience Qualifications Eight (8) to ten (10) years of progressively responsible and directly related work experience in healthcare or technology related work environment Required. Experience with 2 major implementations or upgrades Preferred. Required Knowledge, Skills and Abilities Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation Knowledge of ServiceNow modules ITSM, ITBM/SPM and one of – HRSD, SLO, FSM. Knowledge of front-end browser technologies including HTML, CSS, and JavaScript Knowledge of Active Directory / LDAP Drive technical excellence and implementation of best engineering practices for the ServiceNow Platform. Lead role in the implementation of complex ServiceNow initiatives and workflows. Ability to solution for business problem utilizing ServiceNow platform Ability to conduct requirements sessions and document stories and other artifacts for delivery. Ability to collaborate and build consensus with stakeholders. Ability to understand and adhere to operational standards, policies, and procedures. Ability to identify risks and issues. Ability to develop solutions for new and unfamiliar challenges. Ability to drive Sprint releases for the ServiceNow platform Ability to analyze highly complex systems and workflows Understanding of Software Development Life Cycle (SDLC) Ability to communicate effectively with all levels of the organization. Ability to apply judgment and make informed decisions. Ability to demonstrate analytical and problem-solving skills. Ability to plan, organize, prioritize, work independently, and meet deadlines. Knowledge of core business and financial applications as well as other information systems and computer applications used in a health care setting Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools Physical Demands and Work Conditions Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $62.75 - $83.16 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Provide tier-2 support and maintenance for healthcare applications including Epic modules, lead software upgrades, mentor junior staff, and collaborate with IT teams to optimize system performance. | Requires 5+ years of related experience, bachelor's degree, Epic certification within 3 months, healthcare knowledge, and ability to manage complex systems and workflows. | 1.0 FTE Full time Day - 08 Hour R2549706 Remote USA 108480030 TDS Rev Cycle Systems Technology & Digital Solutions If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Clinical Senior Systems Analyst I supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Locations Stanford Health Care What you will do • Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required • Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests • Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk • Implement changes using documented procedures that are compliant with department’s policies and procedures • Work with and mentor junior staff members to document workflows • Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes • Perform a major role in complex software upgrade initiatives • Lead small to medium complexity new software installations and enhancement requests • Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables • Continually identity opportunities for functional and stability improvement in applications • Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions • Anticipate and resolve system problems • Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences • Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records Education Qualifications • Bachelor's Degree Bachelor’s degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university. Must obtain Epic certification in relevant module(s) within 3 months of employment date Required Experience Qualifications • 5 or more years of progressively responsible and directly related work experience Required • Prefer experience with 2 major Epic upgrades or implementations Preferred Required Knowledge, Skills and Abilities • Mid-level Microsoft Office skills • Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation • Ability to analyze highly complex systems and workflows • Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the department • Ability to engage actively in complex discussions, often on challenging and/or controversial subjects • Ability to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole • Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriately • Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate • Ability to establish a set of tasks and activities associated with an intended outcome and timeline • Ability to take action consistent with available facts, constraints, and anticipated consequences • Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner • Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions • Ability to develop new skills and teach others • Ability to collaborate and build consensus with stakeholders • Ability to understand and adhere to operational standards, policies, and procedures • Ability to identify risks and issues • Ability to develop solutions for new and unfamiliar challenges • Ability to analyze data, draw conclusions and interpret results • * Knowledge of current issues and trends in health care and clinical operations in a health care system • Healthcare knowledge base that promotes a high level of credibility with organization end users and executives • Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting • Understanding of Software Development Life Cycle (SDLC) • Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: • Know Me: Anticipate my needs and status to deliver effective care • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health • Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $59.21 - $78.43 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Lead and oversee all aspects of professional billing revenue cycle operations, including financial management, compliance, staff development, and stakeholder relations to optimize revenue and cash flow. | Bachelor's degree required with 10+ years of patient billing management experience, strong knowledge of revenue cycle functions, financial management, regulatory compliance, and leadership abilities. | 1.0 FTE Full time Day - 08 Hour R2546162 Remote USA 108530004 Rev Cycle PBO Finance & Revenue Cycle If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. Are you a seasoned revenue cycle leader ready to make a significant impact at one of the nation’s leading academic medical centers? The Director of Professional Billing Organization at Stanford Health Care offers a unique opportunity to lead a high-performing team in supporting revenue generated by School of Medicine faculty and Stanford Medicine Partners physicians. In this critical role, you’ll oversee all facets of professional revenue collections—from billing compliance, enhancing payor relationships, and optimizing cash flow to strategic financial planning. You’ll also be instrumental in shaping future leaders through staff development and training programs, all while fostering strong relationships with payers, regulatory agencies, and physician leadership. This role is ideal for a dynamic healthcare executive who thrives at the intersection of financial operations, innovation, and regulatory excellence. You’ll be empowered to lead transformative initiatives, influence cross-functional strategy, and enhance the financial health of a world-class medical enterprise. With a strong commitment to collaboration, integrity, and continuous improvement, you’ll help drive long-term growth and maintain the highest standards of accountability and service excellence in a mission-driven environment. A Brief Overview The Director, Professional Billing Organization (PBO) manages all administrative and clinical functions that contribute to the capture, management and collection of patient service revenue generated by School of Medicine faculty and Stanford Medicine Partners physicians. The Director, PBO is responsible for enhancing and maintaining cash flow, revenue cycle performance, regulatory and HIPAA compliance, and guest relations. Locations Stanford Health Care What You Will Do • Assesses and responds to organizational and customers' needs with innovative programs to ensure customer satisfaction. Implements patient friendly billing guidelines. • Completes/contributes to the completion of various financial forecasts, including cost center salary and direct expenses, month-end financial reporting, receivables levels, net matched collections, Days in Accounts Receivable and aging, reserve analysis, cost center productivity, benchmarking, and any long-range strategic plans for the department. • Directs ongoing programs for staff development and training that fosters and mentors the next generation of Revenue Cycle leaders. • Ensures compliance with relevant regulations, standards and directives from regulatory agencies and third- party payers. • Maintains and fosters excellent payer relations with key fiscal intermediaries and government oversight agencies such as CMS, Medi-Cal, DHS, etc. Maintains and fosters excellent relationships with contracted health plans and medical groups to support effective claims submission/resolution and contract compliance. Maintains a climate of confidence in the billing process and results, with Department Chairs, physician leadership, and DFAs. • Maintains appropriate internal control safeguards over AR records, write-offs and collection of cash. Maintains compliance standards for providing accurate information on all facility or health system billings. • Manages all service programs, including external vendor programs and systems. • Manages, prepares and presents capital and operating budgets that demonstrate prudent use of organization's resources while at the same time achieves and maintains organizations goals and key performance indicators. • Monitors and support daily staff functions. Participates in key Revenue Cycle stakeholder venues such as physician and clinic leadership venues, IT, Contracting, and Department of Finance Administrators (DFAs) Oversees the financial interface between and performance analysis of the patient financial services functions and fiscal services functions. Oversees the integrity of financial and clinical interfaces, while facilitating the development of strategic system planning. • Performs related duties such as selecting and evaluating the performance of key reporting staff; preparing various reports, correspondence and position papers; conducting and/or attending meetings and conferences and serving as the department's primary appointing authority. • Plans, coordinates and prepares year-end audits with public accounting firms and third-party auditors as they relate to AR operations. Mediates and resolve conflicts regarding public accounting firms, third-party auditors and investigate parties. Education Qualifications • Bachelor's degree in a work-related field/discipline from an accredited college or university. • Master Degree preferred Experience Qualifications • Ten (10) years of progressively responsible and directly related work experience in patient billing management. Required Knowledge, Skills And Abilities • Ability to anticipate healthcare trends and alter the financial direction of the organization as necessary Ability to assess and keep current and compliant with all charity care, free bed fund and uninsured policies Ability to communicate complex concepts in simple form to non- finance users to understand the appropriate use and limits of the information provided. • Ability to develop financial budgets and manage expenses. • Ability to effectively influence change and manage effective the change process. • Ability to evaluate appropriate and key partnerships such as outsourcing, collections, underpayment vendors, eligibility, etc. • Ability to foster effective working relationships and build consensus. • Ability to keep operations technology up to date both in terms of legacy systems, EDI capable as well as added value tie in technologies. • Ability to provide leadership and influence others. • Knowledge of all functional areas of the revenue cycle, including health information management, case management, and charge capture. • Knowledge of computer systems and software used in functional area. • Knowledge of financial statements and the impact of the revenue cycle on them, including aging reports, bad- debt analysis, and calculation of bad-debt allowance. • Knowledge of local, state and federal regulatory requirement related to the functional area. • Knowledge of patient registration, billing, A/R, cash-management requirements, managed care contractual terms and requirements, health insurance practices, industry regulatory requirements (compliance and HIPAA), business office operations, A/R and financial reporting technology, wage and hour regulations, basic accounting and industry standard for healthcare revenue resolution management practices. • Knowledge of principles and practices of organization, administration, fiscal and personnel management. Licenses and Certifications • None These Principles Apply To ALL Employees SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: • Know Me: Anticipate my needs and status to deliver effective care • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health • Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $89.01 - $117.94 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.