Stacker

Design and implement scalable revenue processes, create dashboards and reports, lead revenue planning, evaluate and manage sales tech stack, align cross-functional teams, and lead strategic initiatives. | Extensive experience in sales or revenue operations, proficiency with CRM and sales analytics tools, strategic thinking, stakeholder management, and experience in high-growth SaaS or media-tech environments. | About the Role We're looking for a strategic and analytical Director of Sales Operations to join our revenue leadership team and drive operational excellence across our go-to-market organization. Reporting directly to the COO, you'll be the operational backbone of our revenue engine—partnering with Sales, Account Management, and Marketing leadership to optimize performance, enhance visibility, and scale our systems and processes. This is a critical leadership role at the intersection of strategy, data, and execution. You'll define and implement the operational frameworks that power our revenue growth, from pipeline management and forecasting to territory design and compensation planning. Your mission will be to transform data into actionable insights, eliminate friction from revenue processes, and build scalable systems that enable our teams to work smarter and faster. Whether it's refining our sales methodology, implementing new tools and automation, designing performance dashboards, or leading strategic planning cycles, you'll be the trusted advisor ensuring our revenue organization has the infrastructure, insights, and alignment needed to hit ambitious targets. If you thrive on solving complex operational challenges and building systems that unlock team performance, this is your opportunity. This is a player-coach role with an enormous opportunity for impact and autonomy. About Stacker Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers. As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth. What You'll Do Build the Revenue Operations Infrastructure: Design and implement scalable processes, systems, and frameworks that support sustainable revenue growth across the customer lifecycle. Drive Performance Through Analytics: Create dashboards, reports, and performance metrics that give leadership real-time visibility into pipeline health, conversion rates, team productivity, and revenue forecasts. Own Revenue Planning & Forecasting: Lead quarterly and annual planning cycles, working with leadership to set targets, design territories, build capacity models, and create accurate revenue projections. Optimize the Revenue Tech Stack: Evaluate, implement, and manage tools that enhance team productivity—from CRM optimization to sales enablement platforms, automation workflows, and data integration. Enable Cross-Functional Alignment: Serve as the connective tissue between Sales, Account Management, and Marketing—ensuring seamless handoffs, shared visibility, and unified goals. Champion Continuous Improvement: Identify bottlenecks and inefficiencies in the revenue process, run experiments to test solutions, and implement changes that drive measurable impact. Lead Strategic Initiatives: Partner with the COO and revenue leaders on high-priority projects like compensation programs, pricing and packaging, new products, and more. About You We welcome candidates of varying experience and backgrounds and encourage all to apply. But here are a few characteristics that we believe will set candidates apart: You're a revenue team partner: You've worked embedded within revenue organizations and know how to earn trust with Sales, Account Management, and Marketing leaders. You understand their challenges firsthand and design solutions that actually work in the field. You're a systems thinker: You see the big picture and understand how all the pieces of the revenue engine fit together. You build frameworks that scale. You have high analytical horsepower: You're comfortable with data, love digging into spreadsheets, and can translate complex analysis into clear recommendations. You have a bias for action: You realize the best results come from testing early, failing fast, and adapting quickly based on what you learn. What You Bring 7+ years experience in sales operations, revenue operations, or related strategy/analytics roles— preference towards leadership experience in a high-growth, B2B SaaS, or media-tech environment; ideally experience managing resources. Strategic thinker who can balance big-picture planning with day-to-day execution and knows when to zoom in on details. Deep expertise in HubSpot CRM and sales analytics, with hands-on experience implementing and optimizing revenue tech stacks. Proven experience with modern sales enablement tools and AI/automation platforms, such as call recording/conversation intelligence platforms, contract management systems, lead enrichment, and prospecting automation. Strong command of sales metrics and methodologies, with experience in forecasting, pipeline management, and performance tracking. Exceptional communication and stakeholder management skills, able to influence and align cross-functional teams. Comfortable navigating ambiguity and designing solutions where playbooks don't yet exist. Why Join Us? We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it. Perks & Benefits 💸 Equity Program 🏖 Unlimited PTO 🏡 100% Remote 👶 3 Months Paid Parental Leave 💰 401(k) Match 🏥 Full Health & Dental Coverage 🛡️ Life Insurance & Short-Term Disability 🎉 Awesome Team Culture, Events & Retreats We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.

Providing technical support, troubleshooting complex enterprise issues, and collaborating with engineering teams. | Extensive experience in technical support, troubleshooting, networking, storage, and enterprise environments, with leadership and documentation skills. | About the Role Stacker is seeking an experienced Account Manager to oversee clients and own retention. As a member of the account management team, you’ll report to the Head of Accounts and be directly responsible for the end-to-end client experience including onboarding, performance analysis, and renewal. You will be assigned to a book of business and expected to carry a renewal goal per quarter which includes opportunities for upselling and overperformance. The ideal candidate is a collaborative, sales-focused Account Manager who is energized by owning performance narratives. Experience in MarTech is welcome but not required; what matters most is your understanding of performance metrics, and working seamlessly with internal teams to deliver exceptional client outcomes. This is a unique opportunity to join a high-growth business unit on the ground floor and have a meaningful impact on our customers and the company’s long-term success. About Stacker Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers. As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth. Responsibilities Oversee post-sale account management for Stacker Studio clients, including onboarding, campaign execution, asset delivery, and reporting. Own a book of business with renewal and upsell responsibility Track and analyze client and campaign health using martech and analytics tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console). Partner with internal SME stakeholders to interpret performance data and communicate SEO and distribution impact to clients with clarity and confidence. Provide strategic recommendations to improve performance and help clients exceed their content goals. Work cross-functionally with Research, Editorial, Distribution, and Product to ensure seamless campaign execution. Proactively identify opportunities to expand client value, increase retention, and grow your book of business. Requirements 4+ years in account management, client success, digital strategy, content marketing, or SEO (Martech or performance-focused experience strongly preferred) Working knowledge of content SEO fundamentals, content marketing workflows, and/or link-building strategies. Strong relationship-building skills and the ability to lead day-to-day client communication. Tech-forward mindset with comfort navigating analytics platforms and performance dashboards. Excellent interpersonal and communication skills. Proactive, resourceful self-starter with strong prioritization and organization abilities. Detail-oriented and committed to high-quality execution. Passionate about digital media, content marketing, or journalism. Why Join Us? We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it. Perks & Benefits 💸 Equity Program 🏖 Unlimited PTO 🏡 100% Remote 👶 3 Months Paid Parental Leave 💰 401(k) Match 🏥 Full Health & Dental Coverage 🛡️ Life Insurance & Short-Term Disability 🎉 Awesome Team Culture, Events & Retreats We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.