ssagroup

Oversee maintenance associates, manage preventative maintenance schedules, coordinate third-party vendors, maintain equipment and facilities, and support operations management. | High school diploma or GED, 2-3 years maintenance experience, physical ability to handle equipment, valid driver’s license, and availability for varied shifts. | MAINTENANCE SUPERVISOR SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it. Reports to: Food Operations Manager(s) Responsibilities: • Works directly with hourly stand supervisors and the operations team to ensure that all restaurants and carts are set up for success and continue to operate successfully throughout the day. • Oversees the Maintenance Associates and their daily jobs/projects. • General upkeep of the warehouse, walk-in coolers and freezers including cleanliness, organization, and proper rotation of product, park-wide using the principles of FIFO. • Monitors the use of and educates park staff on time/temp logs and cooler temperatures throughout the park. • Monitors the use of and educates park staff on proper use of chemical agents and storage. • Provides preventative maintenance to food and beverage equipment throughout the campus. • Manage the schedule for all preventative Maintenace (i.e.) hood cleanings, grease traps, pest control, and any quarterly/annual inspections within the maintenance preview. • * Works with and schedule third party vendors and technicians to ensure proper care and reporting is done by third party individuals. • Escorts 3rd party vendors to their specific work site and stays on-site with the vendors throughout their visit. • Logs all preventative maintenance tasks, and reports to the Operations Manager overseeing warehouse any additional needs or adjustments to equipment • Report all necessary equipment and tool needs to Operations Manager • Process and work on submitted internal maintenance work orders for SSA areas. • Prepare and provide a list of supplies, tools, and equipment for incoming work orders. If any of this needs to be sourced off site, the list will need to be organized and submitted for approval to the Operations Manager • * Provide the Operations Manager insight and knowledge to help decision making and prioritizing work orders on level of need • Provide an accurate quote of man hours required for each work order. • Eventually work on a week-of and week-out schedule, organizing materials, man hours and tasks for the week prior and executing week-of • Supports the Food Service Operations Manager in deriving the annual and quarterly maintenance budget based on historical trending and anticipated future expenses. • Picks up radio calls as they come through and is able to prioritize the urgency of calls and reorganize tasks to fit the needs of the operation or as designated by the Food Service Operations Manager. • Displays a sense of urgency and professionalism at all times. • Greets guests when in front-of-house areas and answers questions/offers assistance to guests and staff when asked. • Adheres to all company policies and procedures, including health and safety practices, and completes all mandatory trainings as required. IDEA + Belonging • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units • Focuses on removing barriers and empowering growth and opportunity for team members at all levels • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back Requirements • High School Diploma or GED required for applicants over 18 years of age not currently attending school • Ability to work in a fast-paced environment • Operate all equipment necessary to perform job duties • Physical ability to stand for extended periods and to move and handle boxes (up to 50 lbs.) of merchandise throughout the facility and perform all functions as set forth above • Must be available to work evenings/weekends/holidays as needed • Must have valid driver’s license Previous Experience • Two – three years of maintenance experience. • All education backgrounds eligible. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Compensation and Benefits • Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education • Employee Assistance Program • Get Paid Early • Tuition Discount through Partnership College • Parental Leave • Meal Plan & employee Discounts • Accrued paid sick leave provided in accordance with state law. State/location must be confirmed in the posting. Please note that for this position, we accept applications on an ongoing basis. There is no set deadline. Applications can be submitted anytime via thessagroup.com, and will be reviewed as received until the role is filled. SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document. OFFICE USE ONLY: #LI-DNI

Perform food service and cashier duties, maintain safety and sanitation standards, support daily operations, and ensure a positive guest experience. | No prior experience required, strong interpersonal skills, physical ability to stand and lift, flexibility to work varied hours including nights and weekends. | Food Service Associate - SSA Group Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. SSA was built by families, for families, with a family’s sense of love anddedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it. Position Title: Food Service Associate Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. • Supports restaurant prep (FOH and line) for daily operation. • Cashier duties, depending on daily needs. • Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards. • Participates in safety logs including food temperatures, rotation and waste as necessary. • Ensures proper uniform, hygiene, hand-washing and glove use with self. • Maintains a SSAfe work environment by abiding to all SSAFETY rules. • Follows through daily prep and items lists, as assigned. • Actively helps to support operation in assigned role, supporting holes as necessary. • Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence. • Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality. • Remains knowledgeable of all menu items, prices and specials for sharing with guests. • Perform other tasks as deemed necessary. • Maintains a clean, safe and organized work environment. • Uphold and demonstrate a complete understanding of company policies and procedures. • Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements. Job Requirements • Strong interpersonal and communication skills. • Exceptional problem solving/decision making skills combined with the ability to be organized. • Demonstrates the ability to remain flexible in a fast-paced environment. • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. • Ability to work varied hours/days, including nights, weekends and holidays, as needed. • **** Please apply directly on our company website ***** IDEA + Belonging • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units. • Focuses on removing barriers and empowering growth and opportunity for team members at all levels. • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back. Previous Experience • None Required This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Compensation and Benefits • Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education • Employee Assistance Program • Get Paid Early • Tuition Discount through Partnership College • Parental Leave • Meal Plan & employee Discounts All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document. OFFICE USE ONLY: #LI-DNI