SSA Group, LLC

Oversee cash operations, support administrative tasks, and assist in staff management and engagement activities. | Minimum five years of cash handling experience, two years of administrative or cash room experience, and ability to work flexible hours. | Assistant Administrative Operations Manager Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Position Title: Assistant Administrative Operations Manager Reports to: Administrative Operations Manager Responsibilities Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. Participates in oversight of new employee orientation inclusive of cashier & applicable position training, audits and all concessions, catering, and retail cash procedures in relation to cash management or as delegated by direct report. Communicates quickly and effectively with SSA HQ Team, Director of Audits and Controls, Revenue Reporting Manager, and Management team onsite. Remains knowledgeable of and supervises in accordance with all applicable local, state and federal laws. Maintain a clean, safe and organized work environment. Uphold and demonstrate a working knowledge of company policies and procedures. Assist employees with day-to-day needs (i.e., uniform/badge replacements, paycheck inquiries, resetting Toast logins, etc.). Help grow retention/engagement programs in unit. Recruit & hire for new talent, onboard and train new team members. Assist in the planning of staff socials/volunteer outings/all-staff meetings. Uphold compliance with State and Federal law, including but not limited to paperwork compliance and labor laws (including updated postings of labor law posters) – maintain knowledge through proactive research and utilizing resources at HQ as necessary. General upkeep of the People office (organization of filing cabinets, maintain copies of all applicable forms, maintain badge supplies, timely filing, locking the filing cabinet/logging off the computer each night). Maintains a secure and safe cash room, managing limited access to only approved personnel by the GM of the location. Issue and check-in banks, ensuring sufficient paperwork and daily closing sheets are turned in. Manage cash pick-ups, change orders, counting of daily receipts, pulling/closing banks, and resolving discrepancies. Contact vendors to reconcile invoice discrepancies, shortages, over shipments or to arrange for emergency shipments or requisitions. Ensures all HQ reporting and daily cash office operations are overseen and met by Cash Manager and office team. Responsible for supporting all major reporting including, but not limited to the Gross Sales Report, OFR, Trial Balance Reports, and Sales by Stand. Support implementation of operational systems, processes and policies in support of organizations mission, business needs, client & SSA expectations. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every employee, guest and client. Works quickly and efficiently to reconcile any discrepancies or questions regarding reports and/or balances. In the absence of the Unit Controller and in times of need, assists the business in the performance of its duties. Provides branch administrative support in the form of answering telephones and word processing. Supports onsite Management team in all administrative duties: training programs, progressive documentation, uniform inventory, and unit communication as necessary. Responsible for understanding, navigating and communicating all functionality, needs and maintenance related to the P.O.S. and cash flow systems. Establishes and maintains a secure and safe cash room. Managing limited access to only approved personnel by General Manager of location. Keeping all personal items outside of cash room/office. Supports unit in being an example for Company & Partner guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Supports SSA / Partnership in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back. Perform other tasks as deemed necessary. IDEA + Belonging Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units. Focuses on removing barriers and empowering growth and opportunity for team members at all levels. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back. Job Requirements Developing interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel. Developing leadership skills with an understanding of the importance of team building/development, while fostering partnerships. Ability to read, count, and write to accurately complete all documentation and daily paperwork. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates financial management, organizational and analytical skills. Demonstrates the ability to remain flexible in a fast-paced environment. Computer knowledge and skill level for basic office functions. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience Five years cash handling experience a must. Two years administrative and/or Cash Room experience preferred. ServSafe or Food Handling Certified a plus. All education backgrounds accepted, must be 18 or older. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) Compensation and Benefits Eligible for overtime pay. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts at applicable locations. Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). Tuition Discount through Partnership College. Up to 8 hours of Bereavement Leave Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time. SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Manage catering event logistics, coordinate with sales and culinary teams, and ensure customer satisfaction. | Minimum 4 years catering or event management experience, strong communication skills, and ability to work flexible hours. | SSA Group at St. Louis Science Center is looking for a talented Manager of Catering Operations to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope. Job Title: Manager, Catering Operations Location: Onsite Department: Catering & Events Reports to:(Sr.) Director, Catering Operations/General Manager/Assistant General Manager Position Type: Individual Contributor Number of Salaried Reports:0 Revenue Oversight: $650,000+ WHO ARE WE SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it. JOB SUMMARY The Manager, Catering Operations is responsible for supporting the Event/Catering Sales and Culinary teams by leading the catering logistics planning, coordination, execution, and quality control of events. This role involves advanced knowledge of client relationships, event logistics, and delivering customer satisfaction. This position is ultimately responsible for the delivery of seamless and memorable events. QUALIFICATIONS Job Requirements Strong interpersonal and communication skills across all levels of an organization. Advanced leadership skills with an understanding of the importance of team building/development, while fostering partnerships. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates financial management, analytical, and planning skills. Demonstrates the ability to remain flexible in a fast-paced environment. Computer knowledge and skill level for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. (Outdoor Venues Only): Must be comfortable working in an outdoor environment, including exposure to the elements. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience Minimum 4 years catering operations and/or event planning management in off-site catering, hotel or cultural attraction catering venue preferred. A minimum of 4 years of experience is required for this position; however, candidates with 6 or more years of experience will be given stronger consideration. Working knowledge of Tripleseat is a plus. All education backgrounds eligible, must be 18 or older. KEY RESPONSIBILITIES Event Planning & Execution Develop and implement detailed plans for catering events, including event orders, pull sheets, execution timelines, staffing schedules, visual appeal and logistics layouts. Coordinate with sales representatives to understand event requirements and ensure all details are accurately captured and executed. Oversee the setup, execution, and breakdown of events, ensuring all aspects run smoothly and efficiently. Ensure all equipment, supplies, and materials are available and in good working condition for events. Walk event spaces with Sales Team before events to ensure everything is in working order and address any issues promptly. Communicate and collaborate effectively with the Sales Team, Culinary Team, and other departments involved in events, developing and implementing new strategies and procedures where necessary to ensure events are executed flawlessly. Including, but not limited to: Attend weekly BEO meetings to review all upcoming events, addressing concerns and needs to each event. Distribute Operations Plan revisions to key stakeholders when necessary. Advise Sales Team on any outstanding balances due post event. Collaborate with Sales Team on floorplans and event flow. Coordinate the need of cross-utilized products/equipment. Create eye-catching and innovative F&B displays in collaboration with the Culinary Team. Oversee quality, product levels, and inventory of Catering products. Facilitate the maintenance and repairs of Catering equipment as necessary. Client Relationship Management Maintain strong, positive relationships with internal and external clients to ensure repeat business and client satisfaction. Conduct pre-event meetings with internal stakeholders to finalize details and post-event follow-ups to gather feedback and foster continued development. Work closely with clients to provide tailored solutions and address any concerns promptly. Act as client day-of contact for catering services. Vendor and Resource Management Maintain communication with vendors to ensure timely delivery of goods and services. Negotiate pricing and contracts with vendors to optimize costs and quality. Uphold an active list of resources for client and internal operational use. Operational Excellence Ensure compliance with local, state, and federal laws. Maintain a clean, safe, and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Financial Management Develop, meet, and exceed monthly and annual catering operations budgets and plans. Analyze operational costs and inventory to maximize opportunities and minimize waste. Review all invoices, bills, and accounting-related documents for accuracy and communicate necessary changes to Accounts Payable. Minimize controllable costs, including payroll and equipment rental, associated with the operation and strategize on revenue avenues. Reporting and Analysis Report weekly and monthly operational performance to appropriate stakeholders, including but now limited to labor forecasting and event P&L statements. Analyze event performance data to identify trends, opportunities, and areas for improvement. Responsible for budgeting, forecasting and cost control (e.g., labor costs, food costs and profitability). Social Responsibility Promote an inclusive and supportive approach within the unit. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application. Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back. Other Responsibilities Perform other tasks as deemed necessary. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) Don't meet every requirement?At SSA we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Compensation and Benefits • Full-Time, Exempt • Final compensation determined by experience, education, and internal equity • Flexible Vacation or Time Away From Work (TAFW) plan: no accruals; employees are encouraged to • schedule time off as needed within business scope. • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee • premiums applicable. • Participation in a 401(k) program with a 15% company match (eligible after one year of employment). • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following • submission and approval of leave • Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event • (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing • Parent Plan to extend above timeline • Up to 5 days Paid Bereavement Leave • $75 monthly cell phone stipend • Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting SSA Group, LLC and its family of companies — including SSA Holdings, A&F Souvenir, and Behavioral Essentials — are equal opportunity employers. Employment for each position is offered through the specific affiliated entity that aligns with the business operation and location of the role. We are committed to diversity and inclusion in all hiring practices and welcome applicants from all backgrounds, recognizing that a diverse team strengthens our impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Assist retail operations manager by leading staff, managing inventory and sales, ensuring customer service excellence, and maintaining store standards across multiple retail locations. | Requires 2-3 years retail management experience, leadership skills, merchandising knowledge, ability to manage staff and sales, and physical ability to perform retail duties. | SSA Group at Buffalo Zoo is looking for a talented Assistant Retail Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope. Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts locations. Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Position Title: Assistant Retail Operations Manager Reports to: Retail Operations Manager Responsibilities Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. Ensure your department’s team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits. Develop training programs to train, motivate, and mentor employees. Remain knowledgeable of and manages in accordance with applicable local, state and federal laws. Maintain a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Support store leadership in management of all inventory control programs as necessary. Ensure all company merchandise presentation standards are met to maximize sales. Complete daily department functions in reporting daily, weekly and monthly sales through an internal Ledger. Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer. Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary. Oversee cleanliness of all shops and displays. Issue One-Minute Meeting to team on daily basis. Forecast daily/weekly sales, complete and maintain sales analysis with respect to controllable costs for department and unit management. Support management of payroll and controllable profit within established budget. Meet & manage department payroll budget expectations by being strategic with scheduling coverage, on-call shifts, etc. Analyze sales and inventory to maximize opportunities. Identify new ways to generate sales and achieve goals. Set precedent to achieve Sales, Promo, Per Cap & Controllable Budget. Promote an inclusive & supportive approach at the Unit. Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back. Perform other tasks as deemed necessary. IDEA + Belonging Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units. Focuses on removing barriers and empowering growth and opportunity for team members at all levels. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back. Job Requirements Strong interpersonal and communication skills, including the ability to articulate to our client, Management team, Buyer and HQ personnel. Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates financial management, merchandising, analytical, and planning skills. Demonstrates the ability to remain flexible in a fast-paced environment. Computer knowledge and skill level for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience Two to Three years Retail Management experience preferred. Visual Merchandise experience necessary. All education backgrounds eligible, must be 18 or older. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Compensation and Benefits Full-Time, non-exempt, eligible for overtime pay. Paid Time Off plan: up to 144 hours based on tenure. Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions. Up to 40 hours Paid Bereavement. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts where applicable Tuition Discount through Partnership College Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time. SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Lead kitchen operations including staff management, food preparation, inventory control, and compliance with safety and quality standards. | Requires 5+ years chef experience, culinary degree, ServSafe certification, knowledge of HAACP, leadership and financial management skills. | SSA Group at Birmingham Zoo is looking for a talented Executive Chef to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope. Executive Chef Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it. Position Title: Executive Chef Reports to: General Manager Responsibilities Interview, hire, evaluate, reward, and progressively coach kitchen personnel as appropriate. Develop culinary training programs for food production employees and serve as a culinary resource to promote quality food services. Ensure SSAfety training(s) completed with all staff upon hire. Train kitchen personnel in safe operating procedures of all equipment, utensils, and machinery, as well as food production principles and practices. Assist General Manager with accurate forecast of weekly and monthly sales as necessary. Direct and coordinate the work of production and dish room staff. Maintains a close relationship with the client’s staff to insure a positive working relationship. Manage employees in accordance with State and Federal labor laws. Maintain a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Supervise period end inventory for all food and beverage areas. Direct and participate in the daily preparation of standard and gourmet food items. Supervise and participate in the preparation and display of menu items for special functions Monitor and track proper cooking and holding temperatures. Establish maintenance schedules in conjunction with manufacturer's instructions for all equipment, provides safety training in lifting, carrying, hazardous material control, chemical control, and basic first aid. Facilitate the maintenance and repairs of facility and equipment. Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations; design recipes, determine appropriate ingredients and specify individual serving portion for each recipe. Inspect all locations to observe quality of food preparation and service; food appearance; and cleanliness and sanitation of production and service areas, equipment and employee appearance. Place all food product orders and assist with shipping, receiving, and distribution, and maintain communication with vendors. Evaluate the quality of raw food and ensure the quality of the finished products. Implement and enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and/or dining areas. Comply with all food safety regulations and practices. Ensure compliance with all applicable health and safety regulations. Process invoices to office team ensuring smooth communication so that all vendors are paid within terms. Manage all operational functions of the Culinary aspects within the Unit’s operation. Control food cost within HQ purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes and waste control procedures. Prepare operational reports and analyses setting forth progress, trends and make appropriate recommendations. Analyze sales and inventory to maximize opportunities. Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc. Schedule appropriate staff levels in accordance with budget and business forecast. Set precedent to achieve Sales, Per Cap & Controllable Budget. Incorporate sustainable resources into the culinary selections. Promote an inclusive & supportive approach at the Unit. Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back. Perform other tasks as deemed necessary. Job Requirements Strong interpersonal and communication skills, including the ability to articulate to our client, Resident Area General Manager and HQ personnel. Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates financial management, merchandising, analytical, planning and leadership skills. Demonstrates the ability to remain flexible in a fast-paced environment. Computer knowledge and skill level for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. IDEA + Belonging Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units. Focuses on removing barriers and empowering growth and opportunity for team members at all levels. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back. Previous Experience Five years Chef experience in high volume restaurant, country club, catering or cultural attraction venue Culinary Arts Degree ServSafe Certified Knowledge of HAACP This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Compensation and Benefits • Full-Time, Exempt • Final compensation determined by experience, education, and internal equity • Flexible Vacation or Time Away From Work (TAFW) plan: no accruals; employees are encouraged to • schedule time off as needed within business scope. • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee • premiums applicable. • Participation in a 401(k) program with a 15% company match (eligible after one year of employment). • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following • submission and approval of leave • Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event • (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing • Parent Plan to extend above timeline • Up to 5 days Paid Bereavement Leave • $75 monthly cell phone stipend • Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting SSA Group, LLC and its family of companies — including SSA Holdings, A&F Souvenir, and Behavioral Essentials — are equal opportunity employers. Employment for each position is offered through the specific affiliated entity that aligns with the business operation and location of the role. We are committed to diversity and inclusion in all hiring practices and welcome applicants from all backgrounds, recognizing that a diverse team strengthens our impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Assist and oversee daily warehouse operations, supervise staff in manager's absence, maintain inventory and safety standards, and coordinate with vendors and internal departments. | 1-2 years warehouse supervisory experience preferred, strong communication and leadership skills, physical ability to handle warehouse tasks, and knowledge of inventory systems. | Assistant Warehouse Operations Manager Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it. Position Title: Assistant Warehouse Operations Manager Reports to: Warehouse Operations Manager Responsibilities Assist with and execute daily warehouse duties under the direction of the Warehouse Manager, Procurement Manager, Executive Chef and Food Operations Manager. Oversee the warehouse team and duties in the manager’s absence. Assist in communication with vendors and other departments. Remain knowledgeable and on the foresight of and managing in accordance with applicable local, state and federal laws. Maintain a clean, safe and organized work environment. Maintain efficient centralized warehousing operation by establishing control procedures for cataloging, inventory control, bulk storage and distribution of materials, equipment and supplies and assist in maintaining this supply system. Ensure SSAfety standards are met by upholding training and daily operational expectations for department staff. Supervise receipt, storage and distribution of supplies and equipment in large, centralized warehousing operations. Supervise maintenance of facilities, material handling, equipment, and inventory warehousing control systems, manual or automated. Ensure compliance with all applicable health and safety regulations. SRC Perform other related duties, tasks and responsibilities as required from time-to-time Compile and submit regular reports of damage, outdated stock or supplies, over and under shipments, return of goods to vendor, etc. Perform other tasks as deemed necessary. IDEA + Belonging Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units Focuses on removing barriers and empowering growth and opportunity for team members at all levels Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back Job Requirements Strong interpersonal and communication skills, including the ability to articulate to our team, Executive Chef, General Manager and HQ personnel as necessary. Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates organizational and planning skills. Demonstrates the ability to remain flexible in a fast-paced environment. Computer and/or inventory system knowledge. Physical ability to stand and walk for extended periods and to move and handle boxes (35lbx – 50lbs or more) as necessary to operation, which entails lifting and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Driving company vehicle and/or golf cart within the scope of employment requires a valid driver’s license and is subject to a DMV check. Previous Experience One - Two years minimum in food warehouse supervisor experience preferred. Background in receiving, storing, inventory and distribution of food & beverage in hotel, entertainment or cultural attraction venue a plus. ServSafe or Food Certification a plus. All education backgrounds eligible, must be 18 years or older. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Compensation and Benefits Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education Paid Time Off Medical | Dental | Vision 401 (K) Plan + Match Supplemental Insurance Training and Career Development Tuition Discount through Partnership College Parental Leave Meal Plan & Employee Discounts All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.