Squarespace

Develop and own frontend features for identity and access management systems ensuring security and usability. | 3+ years frontend development experience with React and TypeScript, degree required, familiarity with backend and identity protocols. | Squarespace is looking for a frontend-focused engineer who enjoys owning features end-to-end. While your expertise is building exceptional user experiences, you're comfortable working across the stack to deliver secure, scalable identity solutions. You will join the Identity & Access Management (IAM) team, where we architect the mission-critical authentication, authorization, and account security frameworks that safeguard millions of users worldwide. We own the systems powering sign-in, sign-up, account recovery, multi-factor authentication, passkeys, OAuth, and identity verification. Our mission is to make security seamless - creating intuitive user experiences while building highly reliable and secure backend systems. If you are a Frontend Engineer who strives to go beyond what is possible in a web browser, we want to hear from you! You will report to the Engineering Manager in our New York City headquarters. You'll Get To... Work with a wide range of systems, processes, and technologies to own and solve problems across all business units. Build elegant user experiences that enable Squarespace teams to easily add authentication, authorizations and security features to products and services. Collaborate with stakeholders across the organization such as product, design, infrastructure, platform, data, security and legal. Help define frontend architecture, engineering standards, testing strategies, and developer experience. Integrate frontend applications with OAuth, OIDC, session management, and authorization services. Who We're Looking For 3+ years of software development experience, with an emphasis on modern frontend technologies (HTML/CSS/TypeScript/React) and building delightful user interfaces. Extensive experience developing large-scale application software Are motivated by solving hard problems, and measure your success in terms of impact doing so. Have experience and interest in contributing to services around OAuth, WebAuthN, IdentityProviders, Identity and Access Management Familiarity with backend development using Node.js, Java, Go, or similar technologies. A strong understanding of, and practical experience with, web application development A sincere commitment to crafting readable and dependable code BS or MS in Computer Science or related or equivalent industry experience 3+ years of experience Benefits & Perks A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision Supplemental Life and Disability Insurance plans Fertility and adoption benefits Headspace mindfulness app subscription Global Employee Assistance Program Retirement benefits with employer match Flexible paid time off 12 weeks paid parental leave and family care leave Pretax commuter benefit Education reimbursement Employee donation match to community organizations 7 Global Employee Resource Groups (ERGs) Dog-friendly workplace Free lunch and snacks Private rooftop Hack week twice per year Cash Compensation Range: $110,500 - $178,250 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplac #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge. If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

Lead frontend technical strategy and architecture, mentor engineering teams, and collaborate with product and design to drive growth. | 8+ years frontend experience with scalable web app design, proficiency in modern JS frameworks, and strong web performance, security, and accessibility knowledge. | The Squarespace Domains Growth organization is looking for a Frontend Staff Software Engineer to lead large initiatives and develop the technical strategy for our platforms. Squarespace Domains supports millions of Domains customers – a community of dreamers, entrepreneurs, and pro-level users all seeking to establish their online presence - you'll work on products used by millions, with a direct and measurable impact on their success. As an engineer in the Domains Growth organization, you will be part the effort to build several core capabilities in the domain space including: Front Site Landing Page for Squarespace Domains and other traffic entry points, domain search, reseller opportunities, pricing strategy, cross-sell, conversion, checkout, and other growth areas in premium and expired domains. You will collaborate closely with engineering, product and design to build systems that focus on increasing revenue, customer acquisition, and conversion. This is a hybrid role working from our New York City office 3 days per week and you will report into the Domains Growth Engineering Manager. You’ll Get To… Serve as a key technical leader, driving the architecture, design, and implementation of critical frontend systems and client platforms Provide hands-on guidance to multiple engineering teams, ensuring the delivery of high-quality, scalable, and maintainable frontend solutions Design, develop, and maintain advanced user interfaces and reusable components using modern frameworks and libraries Collaborate with product managers, UX/UI designers, and backend engineers to define and build new features Act as a mentor and role model for junior and mid-level engineers, fostering a culture of continuous learning Drive architectural decisions and lead technical discussions to ensure the long-term health of our frontend platform Champion best practices in code quality, accessibility, performance, and testing. Stay current with emerging trends and technologies, and proactively identify opportunities for innovation Who We’re Looking For Have 8+ years of professional experience in frontend web development Have a proven track record of designing and implementing complex, high-performance, and scalable web applications, in collaboration with multiple teams and stakeholders Demonstrate the ability to lead technical projects and mentor other engineers Have experience with HTML5, CSS3, and modern JavaScript frameworks such as React, Vue, or Angular Have a strong understanding of web performance, security, and accessibility principles Are familiar with server-side rendering (SSR) and static site generation (SSG) Are familiar with cloud platforms (e.g., Google Cloud, AWS, Azure). Your team and manager will Provide opportunities that align with your interests, career growth, and the growth of the company Create an inclusive environment that’s psychologically safe and encourages learning Work with you to build a personalized career growth plan with clear expectations and milestones Benefits & Perks A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision Supplemental Life and Disability Insurance plans Fertility and adoption benefits Headspace mindfulness app subscription Global Employee Assistance Program Retirement benefits with employer match Flexible paid time off 12 weeks paid parental leave and family care leave Pretax commuter benefit Education reimbursement Employee donation match to community organizations 7 Global Employee Resource Groups (ERGs) Dog-friendly workplace Free lunch and snacks Private rooftop Hack week twice per year Cash Compensation Range: $185,500 - $299,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge. If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

Lead a team managing support platform infrastructure and collaborate with engineering and product teams to ensure system reliability and scalability. | Requires 5+ years in enterprise tooling ownership, 2+ years leading technical teams, and deep Zendesk ecosystem expertise. | We are seeking a strategic Support Platform Senior Manager to ensure our global support infrastructure is robust, dependable, and perfectly aligned with our operational use cases. In this role, you will lead a team of Systems Administrators and Systems Engineers dedicated to maintaining the high availability and functional integrity of our communication channels and core tools. You will serve as a vital technical conduit, bridging the gap between Support Operations and our Engineering and Product teams to ensure our technology stack evolves with our business requirements. The ideal candidate is a hands-on leader with deep expertise in the Zendesk ecosystem and a commitment to systems reliability. You will be responsible for defining technical standards, managing vendor relationships, and collaborating with partner teams such as Data Engineering, Security, and Product to ensure our support platform is mature, efficient, and scalable. You'll Get To... • Direct a high-performing team of Systems Engineers and Administrators, overseeing the end-to-end management of omnichannel communication platforms and enterprise integrations. • Institutionalize rigorous documentation standards for system architectures, integration workflows, and internal tooling to ensure continuity and technical transparency. • Standardize departmental frameworks for task prioritization, project lifecycle documentation, and progress tracking to optimize team velocity and output. • Institute mature practices for system configuration lifecycle management, including monitoring, traceability, versioning, and rollback protocols to ensure platform stability. • Define and monitor platform success metrics, translating operational indicators and market trends into actionable insights that validate customer value and technological ROI. • Collaborate closely with Product and Engineering partners to influence roadmap development and maintain the long-term integrity of support features. • Synthesize feedback from internal and external stakeholders to engineer iterative improvements, ensuring our support solutions remain modern and competitive. Who We're Looking For • 5+ years of dedicated ownership and administration of enterprise business tooling, with a specialized focus on high-growth technology environments. • 2+ years of experience leading technical teams, fostering cross-functional collaboration, and mentoring talent within systems administration disciplines. • Deep technical fluency in contact center infrastructure, with advanced proficiency in the Zendesk ecosystem and its associated marketplace integrations. • Proven track record of architecting integrations between contact center software, enterprise CRMs (e.g., Salesforce), and internal data warehouses to ensure a "single source of truth." • Expert-level ownership of business process design, paired with a rigorous approach to diagnosing and resolving complex software performance issues. • Demonstrated ability to navigate operational bottlenecks by deploying creative, scalable, and data-driven solutions. • Adept at aligning with stakeholders across the organization to drive business process management (BPM) initiatives and large-scale project delivery. • Hands-on experience leveraging APIs to extend system functionality and a successful history of bringing new technical offerings or services to market. Benefits & Perks • A choice between medical plans with an option for 100% covered premiums • Health Savings Account with Squarespace funding • Fertility and adoption benefits • Supplemental Insurance plans • Headspace mindfulness app subscription • Global Employee Assistance Program • Retirement benefits with employer match • Flexible paid time off • 12 weeks paid parental leave and family care leave • $100 per month remote Stipend • Access to supplemental insurance plans for additional coverage • Education reimbursement • Employee donation match to community organizations • 7 Global Employee Resource Groups (ERGs) Cash Compensation Range: $135,500 - $239,200 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-DB1 Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.