SPS-North America

Providing office and mail services, assisting with facilities, and ensuring excellent customer service. | High School Diploma, 6+ months work experience, organizational skills, ability to handle physical tasks, and proficiency with office equipment. | Job Title: Field Service Representative Reports To: The Field Service Representative, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Service Representative/Mailroom Specialist provides exceptional office and mail services in a “floating” capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client “home office” and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors. Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies. Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Assists with office moves. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. May be asked to help set up/ take down conference rooms for meetings/events. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses the ability to work independently and is capable of completing projects. Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials. Ability to work flexible schedule and hours. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 6+ months prior work experience preferred. Ability to work assigned work hours determined by the manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range $21—$23 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Provide personalized client hospitality services, manage office support tasks, coordinate events and catering, and maintain a welcoming office environment. | High school diploma, experience in client-facing hospitality roles, strong communication and organizational skills, and a professional, service-oriented demeanor. | Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate (Hospitality) will help to elevate the office experience by providing personalized, client-centric services and administrative support. The individual will work proactively with the Experience Team to provide curated experiences, general office support, and hospitality services. This team member will serve as a "one-stop shop" and ensure all requests are completed to client specifications. This person is the warm welcome and fond farewell, creating memorable experiences for our client and clients' guests. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Typical Working Hours: Mondays to Fridays, 8:00AM/8:30AM - 5:00PM/6:00PM Duties and Responsibilities: Client Engagement: • Greets and welcomes clients, and guests with a friendly and professional demeanor. • Fosters positive relationships with clients, understanding their unique needs and preferences. • Proactively engages with clients, offering assistance and ensuring their comfort and satisfaction throughout their day. • Creates and maintains client preference profile book for personalized service points. • Executes on surprise and delight programming where applicable, helping mold the office culture. Office Services Coordination: • Acts as the central point of contact for clients, managing their requests and coordinating various services efficiently. • Monitors and maintains client service requests, ensuring timely follow-up and resolution. Concierge Services: • Provides information on local amenities, restaurants, transportation, and other services to meet the client's needs. • Assists with arranging transportation and accommodation for clients when necessary. • Facilitates restaurant reservations, transportation services, and local experiences tailored to clients' preferences. Event and Catering Support: • Coordinates catering services for client meetings and events, ensuring a high level of service and presentation. • Assists in planning and executing special events, including setup, decorations, and guest management. Workspace Management: • Performs regular floor walks to ensure floor supports are well-stocked and all common areas are clean and orderly. • Ensures all printers are functioning, stocked with paper and all unclaimed print jobs are secured or discarded per office policy. • Ensures common areas are neat, organized, and welcoming, including the reception area and client lounges. • Monitors and restocks supplies, such as beverages and reading materials, and ensure a well-maintained ambiance. • Hand delivers office supplies to client desks. • Provides clients support for document scanning. Feedback Collection: • Solicits and gathers feedback from clients to continuously improve the client experience and services. • Analyzes feedback data to implement improvements and enhance client satisfaction. Emergency Response: • Is familiar with emergency procedures and be prepared to guide clients and guests in the event of an emergency. • Acts as a point of contact in emergency situations, ensuring clients' safety and well-being. Qualifications: • High school diploma required; degree in hospitality or related field preferred. • Experience in client-facing or hospitality roles within a corporate setting. • Strong communication, organization, and problem-solving skills. • Tech-savvy, adaptable, and proactive in a fast-paced environment. • Professional, discreet, and service-oriented with a polished demeanor. • Hospitality or customer service certification a plus. Physical Demands: • Regularly lift or move up to 40–60 lbs. using standard equipment. • Ability to walk, bend, kneel, stand, or sit for extended periods. • Manual dexterity to operate office equipment and computer systems. • Must be able to perform tasks requiring close and distance vision, color vision, and depth perception. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! • We Recognize Talent: We offer a variety of recognition programs for all levels of employees! • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Provide timely and safe delivery of parcels/mail while maintaining excellent customer service and supporting office functions as needed. | High school diploma, 2+ years work experience, valid driver's license with clean record, strong communication and organizational skills, ability to operate delivery vehicle safely, and proficiency with basic computer systems. | Reports To: The Courier/Driver will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Courier/Driver provides exceptional delivery and courier services. This position receives orders from a centralized dispatch, retrieves parcels/mail from different local offices, and then delivers the parcels/mail in a timely and safe manner. The position will also serve as a backup to the front or back of office functions. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication). • Travels a predefined courier route via automobile to deliver mail and parcels throughout the campus. • Keeps log and time stamp of items received and delivered. • Supports chain of custody requirements defined within the operating procedures. • Performs pick-up and delivery of jobs by accurately following a map and/or written instructions. • Follows Operational Service Excellence performance requirements. • Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner. • Completes all paperwork in a timely, accurate and legible manner. • Maintains compliance with state and company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury. • Presents professional appearance to clients by dressing in professional attire according to company standards. • Has a responsibility for vehicle safety by maintaining routine maintenance on all delivery vehicles (oil change, tire rotation, etc.) according to company specifications. • Services vehicle driven, such as checking fluid levels and replenishing fuel. • Delivers mail and parcels throughout the campus. • Performs pick-up and delivery. • Responds to client requests accurately and in a timely manner. • Services the vehicle driven. • Proactively seeks out additional work during downtime. • Builds professional relationships with customers and other teams. • Maintains professionalism and composure when interacting with all employees. • Trains back-up and providing guidance on policies and procedures. • Determines what additional support is needed when handling sensitive inquiries. • Provides exceptional customer service to client. • Provides front or back of office coverage as needed. Competencies: • Strong verbal and written communication skills. • Excellent customer service skills. • PC skills MS Office Suite experience. • Ability to handle multiple tasks simultaneously. • Good organizational skills. • Working knowledge of MFD equipment. • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. • Possesses ability to work independently and capable of completing projects. • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required. • 2+ years prior work experience preferred. • Current state-issued driver's license with clean driving record. • Ability to work assigned work hours determined by manager. • Excellent organizational and time management skills. • Analytical abilities and aptitude in problem-solving. • Superb written and verbal communication skills. • Current knowledge or ability to learn computer-based systems required for functions of position. • Required to maintain an overall professional appearance and attitude. • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands. • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). • Ability to lift or move 40 lbs. or greater frequently. • Physical and mental ability to operate a standard company motor vehicle. Travel: Local travel required. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range $23—$25 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! • We Recognize Talent: We offer a variety of recognition programs for all levels of employees! • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Collect, validate, and consolidate operational data to build automated Power BI dashboards and provide actionable insights to support decision-making and operational improvements. | Bachelor’s degree or equivalent experience, 3+ years in data analytics preferably in operations, strong Power BI and SQL skills, ability to work independently, and experience with high-volume transactional environments. | Title: Service Delivery Data Analyst Reports To: The Service Delivery Data Analyst will report to the Services Delivery Supervisor, Service Delivery Manager, or equivalent leadership. Job Overview: The Service Delivery Data Analyst provides high-level analytical support to the national Lockbox Operations team. This role is responsible for collecting, validating, and consolidating data from multiple systems to ensure accurate, timely, and actionable insights across operational and executive levels. The Analyst will build automated reporting pipelines, design dashboards in Power BI, and provide analysis to support decision-making and operational improvements. With a focus on operational excellence and data-driven insights, the incumbent will collaborate closely with site leadership, operational staff, and cross-functional teams to ensure efficient reporting and monitoring of key performance indicators. The Service Delivery Data Analyst will work in a fast-paced environment and will be an experienced professional with strong knowledge of transactional processing, operational metrics, and reporting tools. They will play a key role in establishing standardized reporting practices and supporting continuous improvement initiatives within the Lockbox Operations team. Duties and Responsibilities: • Collect, clean, validate, and collate production data from multiple lockbox systems to ensure accuracy and reliability. • Design and automate Power BI dashboards to provide real-time visibility into: o Transaction Volumes (daily, weekly, monthly) o Production Throughput & SLA Metrics (accuracy, timeliness, client-defined benchmarks) o Machine Usage & Utilization (capacity, downtime, productivity trends, machine performance) o Resource Productivity (performance, efficiency, quality, attendance) o Trend Analysis & Forecasting (volumes, staffing needs, seasonal variations) o Baseline Productivity Standards Across the Network (establishing consistent measures for staff and site performance) • Build reporting suites to support executive insights as well as day-to-day operational management. • Reconcile and validate SLA reporting provided by clients to ensure accuracy and accountability. • Partner with operations leaders to provide forward-looking analysis that enables proactive staffing, scheduling, and resource planning. • Deliver concise executive-level insights backed by validated data to inform strategic decisions. • Proactively identify gaps or anomalies in reporting and propose process or system improvements. • Develop and maintain standardized data definitions and metrics to ensure consistency across reports and dashboards. • Collaborate with cross-functional teams to integrate new data sources, improving completeness and accuracy of operational reporting. • Support special projects or ad hoc analyses, providing actionable insights to drive operational improvements. • Monitor key operational trends over time to identify opportunities for efficiency gains and process optimization. Core Competencies: • Analytical Thinking: Collects, validates, and interprets complex operational data to support day-to-day and strategic decision-making. • Attention to Detail: Ensures accuracy and reliability in all reporting, dashboards, and data analyses. • Problem-Solving: Identifies gaps, anomalies, or inefficiencies in processes or data, and recommends actionable solutions. • Collaboration & Teamwork: Works effectively with operations leaders, cross-functional teams, and clients to provide actionable insights. • Communication Skills: Delivers clear, concise, and actionable insights to operational and executive audiences. • Confidentiality & Integrity: Maintains strict adherence to data security, privacy, and regulatory compliance standards. Technical/Strategic Competencies • Data Visualization & Reporting: Skilled in designing, building, and maintaining dashboards (Power BI) and reporting suites for multiple audiences. • Process Improvement: Proactively seeks opportunities to streamline reporting, improve data accuracy, and enhance operational insights. • Technical Proficiency: Strong knowledge of data tools, systems integration, and reporting platforms relevant to lockbox operations. • Forward-Thinking / Forecasting: Uses historical data and trends to provide predictive analysis for staffing, workflows, and resource planning. • Strategic Insight: Translates data into executive-level insights, supporting operational leadership in decision-making and planning. Qualifications: • Bachelor’s degree in Business Analytics, Information Systems, Computer Science, Finance, or related discipline or equivalent experience • 3+ years of experience in data analytics, preferably in operations environments (or equivalent experience) • Ability to work independently, with minimal direction, and take full ownership of assigned deliverables • Strong proficiency in Power BI, SQL, data automation techniques to provide metrics and analytics dashboard reporting • Experience in high-volume transactions or production-based environments is a plus. • Proven ability to forecast trends, set productivity benchmarks, and translate data into actionable recommendations. • Strong analytical, problem-solving, and communication skills with the ability to convey technical details to non-technical audiences. • Fluent in Office 365 products required. Physical Demands: • Regularly required to sit and perform data entry for extended periods of time. • Ability to stand and walk intermittently throughout the workday. • Must perform precisely coordinated movements of the fingers of one or both hands to use keyboards, mice, and other office equipment. • Required to reach with hands and arms to access office equipment, files, or documents. • Ability to talk and hear clearly, including frequent phone and video interactions with clients and internal teams. • Ability to multi-task in a fast-paced, deadline-driven environment. • Vision requirements include close vision, distance vision, ability to adjust focus, and the ability to distinguish between colors and shades. • May interface directly with clients in person, by phone, or via video conference depending on business needs. • Ability to sit, stand, and engage in activities that require concentration for extended periods while maintaining accuracy and attention to detail. Travel: May be required based on business needs Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range $30—$40 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.