Sprinklr

Lead and develop a regional team of Solutions Consultants, support enterprise deals, and collaborate cross-functionally to deliver customer value. | Extensive experience in solutions consulting or sales engineering, team management, enterprise software, and familiarity with AI and SaaS platforms. | Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description Sprinklr is seeking a dynamic and people‑centric Manager / Senior Manager of Solution Consulting to lead a regional team of Solutions Consultants (SCs). This role focuses on developing talent, supporting strategic opportunities, ensuring high‑quality customer engagements, and partnering cross‑functionally to deliver customer value. As a Manager/Senior Manager, you will coach SCs in their day‑to‑day activities, support key deals, and ensure that the team is equipped with the right skills, messaging, and technical depth to represent the Sprinklr Unified‑CXM platform. You will serve as a trusted partner to Sales, Product, Post‑Sales, and Marketing, ensuring strong alignment and consistent execution across the go‑to‑market motion. Key Responsibilities Team Leadership & Talent Development Lead, mentor, and develop a team of Solutions Consultants, supporting career growth, skills development, and onboarding. Conduct regular coaching sessions, field observations, and performance feedback. Ensure SCs are proficient in relevant industry use cases, Sprinklr capabilities, and new product enhancements. Support hiring efforts to build a diverse, high‑performing SC team. Deal Support & Customer Engagement Partner with sales teams to qualify, shape, and support customer opportunities. Serve as a strategic solutions advisor on high‑priority deals, guiding SCs on discovery, solution design, demos, and value articulation. Help teams position the value of unified customer experience management and Sprinklr’s differentiated platform capabilities. Act as a solutions sponsor for select accounts when additional executive presence is needed. Cross‑Functional Collaboration Partner with the Director of Solution Consulting to drive regional GTM strategy and operational excellence. Collaborate with Sales, Marketing, Customer Success, and Product to ensure alignment on messaging, positioning, and solution strategies. Provide structured feedback to product managers and engineering teams based on field learnings, customer requirements, and competitive insights. Participate in product interlock processes to support product roadmap discussions and feature prioritization. Operational Excellence & Enablement Support team readiness by organizing training sessions, sharing best practices, and developing reusable assets. Help improve SC processes, playbooks, and methodologies to drive consistency and impact. Contribute to SC onboarding and enablement programs, ensuring a strong, efficient experience for new hires. Initiate and support projects that enhance the SC organization’s capabilities, tools, or workflows. Thought Leadership & Market Awareness Maintain awareness of emerging trends in AI, conversational technologies, unified customer experience management, and social, marketing, and service technologies. Coach SCs on how to translate these trends into customer‑relevant insights and solution narratives. Represent the SC team at internal sessions, regional events, and customer workshops as needed. Required Skills & Experience 6–10+ years of experience in Solutions Consulting, Sales Engineering, or a similar presales role in an enterprise software environment. 2–5+ years of people management experience (team lead, supervisor, or manager level). Strong track record of supporting enterprise deals and delivering value‑driven customer engagements. Strong leadership and coaching skills with the ability to mentor and develop technical talent. Experience with complex system design, enterprise architecture fundamentals, and integrations. Familiarity with AI concepts, data architecture, APIs, and modern SaaS platform technologies. Excellent presentation, communication, and storytelling skills. Ability to influence cross‑functional teams and collaborate in a matrixed environment. Experience facilitating or contributing to discovery workshops, solution design sessions, or human‑centric design approaches (preferred but not required). What Success Looks Like A high‑performing, engaged SC team that consistently delivers quality customer engagements. Strong alignment with Sales and Product, resulting in clearer messaging, higher win rates, and improved customer outcomes. Scalable processes, tools, and best practices adopted across the region. Team members who grow their skills, confidence, and career paths under your leadership. We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. JOB REQ COMPENSATION RANGE $146,000 - $244,000 The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Lead regional marketing efforts, collaborate with sales teams, and execute marketing plans to drive sales and growth. | 10+ years in B2B marketing with experience in account-based marketing, event management, and managing large marketing budgets. | Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description We have a great opportunity for a senior marketing professional to lead marketing and own programming across our America markets. The Field Marketing position acts as the trusted advisor and strategic partner to the regional sales team, working across internal marketing functions and third parties to drive the business. A strong candidate has a proven understanding of sales-focused marketing with experience in account-based and audience-centric marketing, as well as event management. They enjoy working in a highly collaborative environment, hand-in-hand with sales leaders to understand the needs of the business and exceeding expectations through effective partnership, strategy, and execution. What You’ll Do: The Field Marketing Director will work closely with sales leaders, global peers, and report directly to the VP, Field Marketing and Global Events. You will have a team on the ground in all the key markets. You will craft and execute marketing plans in partnership with your stakeholders by aligning to the corporate campaign framework, executing locally to achieve KPIs, and ensure delivery of quarterly sales and growth targets. You will land and expand programs and support the broader marketing team by providing the ‘voice-of-the-field’ for constant improvement and innovation. You will leverage data to inform the strategy across inside sales, managed sales, and partner teams. It will require building and nurturing relationships with the European sales leadership to over-communicate and gain alignment on marketing plans while ensuring proper lead follow up to achieve a range of targets. You will manage the end-to-end lead process in partnership with inside sales and marketing operations, constantly looking for ways to improve the intake and conversion of the lead funnel and report on campaign success and business contribution. You will oversee the European field marketing budget. This territory may require some planning for multiple-language translation. Who You Are & What Makes You Qualified: 10+ years experience in B2B marketing with responsibility for account based marketing, managing in-person and virtual events, field marketing and partner marketing Experience delivering, accelerating, and expanding sales pipeline through regional marketing, targeting enterprise+ organizations. Experience building and executing a field/geo-specific marketing plan(s) in partnership with sales teams, leadership, and third-parties that results in win/win scenarios. Experience influencing and/or managing a min. 1MM marketing budget. You have a strong analytical mindset with the desire to measure, analyze, act, and improve marketing programs. Great communication, storytelling and presentation skills. Can demonstrate marketing leadership with sales leaders and customers. A life-long learner who embraces a growth mindset. Ability to be creative, innovative, and think outside the box. Enjoy consensus building while making tough decisions on investments. You have a run-through-a-brick-wall level of drive, passion, and desire for results. Have an entrepreneurial spirit to build something from the ground-up. We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. JOB REQ COMPENSATION RANGE - The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Lead and mature customer security and vendor risk programs, manage security audits, and oversee contractual security clauses. | Experience in security governance, vendor risk, compliance frameworks (ISO, SOC, GDPR), and managing global teams. | Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description Candidates based in the eastern time zone preferred** This Senior Manager position within the Sprinklr Security Governance, Risk, and Compliance (GRC) & Customer Trust team, reports to the Sr. Director, of GRC & Customer Trust. The role is responsible for leading and maturing the programs that protect customer confidence, ensure security/compliance transparency, and manage third‑party/vendor risks across the enterprise. This role unifies customer assurance, audit & compliance response, vendor due diligence, and cross‑functional risk alignment to strengthen the organization’s trust posture. As this is a global organization, the Senior Manager may be asked to attend meetings or respond to requests outside of normal respective office hours. General Responsibilities: Oversee execution of customer security audits, RFPs, questionnaires, and evidence gathering using standardized and scalable processes. Manage customer‑facing security engagements, including executive briefings, escalations, pre‑sales/post‑sales assessments, and security presentations. Manage and perform detailed reviews of commercial contracts, MSAs, SOWs, DPAs, and security addendums to ensure all required security, privacy, confidentiality, and risk‑mitigation clauses are accurately represented and enforceable. Oversee vendor risk assessments for critical vendors and sub‑processors, mapping controls to frameworks (ISO, SOC, GDPR, etc.). Oversee vendor‑submitted agreements to ensure alignment with internal security standards, including right‑to‑audit, data handling, breach notification, sub‑processor restrictions, encryption requirements, and termination rights. Partner with Legal, Procurement, Privacy, and Product teams to negotiate and refine security terms, ensuring Sprinklr’s risk exposure is minimized, and contractual protections adhere to compliance frameworks (SOC2, ISO 27001, GDPR). Provide expert security input during contract‑negotiation cycles, leveraging experience captured in internal VRM workflows such as commercial contract reviews within the procurement tool and ensuring necessary clauses are included before closure. Build strong partnerships with executive‑level stakeholders, ensuring the team is positioned as a trusted advisor in customer assurance and vendor‑risk discussions. Maintain and evolve Customer Trust documentation, contracts guidance, knowledge base materials, and security collateral. People Management Responsibilities: Manage a geographically distributed team across regions (e.g., US, EMEA, APAC), providing clear expectations, alignment, and consistent communication for distributed staff Lead, mentor, and develop team members across Customer Trust, Vendor Risk Management, and GRC, ensuring high‑caliber deliverables and operational excellence. Oversee workload distribution, prioritization, and quality of output across audits, RFPs, customer assessments, and vendor‑risk workflows. Ensure teams execute critical tasks on time and meet stakeholder requirements with clarity and accountability. Provide coaching, performance feedback, and career development guidance to junior and mid‑level staff, helping them grow into leadership roles. Navigate cultural, regulatory, and operational differences across regions, ensuring consistent execution while adapting appropriately to local requirements. Implement workforce planning to strengthen organizational resilience and maintain continuity during peak compliance and customer‑assurance cycles. Foster an equitable, transparent, and collaborative environment where global staff feel engaged, supported, and empowered to deliver high‑quality work. Process improvement Responsibilities Lead process improvements that enhance efficiency, scalability, and quality across Customer Trust and Vendor Risk programs. Drive automation and process streamlining for audits, assessments, VRM workflows, and customer documentation delivery. Define and standardize operational procedures, knowledge‑sharing practices, and documentation to improve team effectiveness. Mature Trust dashboards, metrics, KPIs, and board‑level reporting for customer trust and vendor risk posture. Qualifications: A Bachelor's or Master’s degree in a technical/security field or a non-technical degree with combination of Customer Trust and GRC related work experience; At least 8-12+ years of experience in Customer Trust, GRC, Assurance, Security Compliance, Vendor Risk, or related leadership roles. At least 5+ years of experience managing people, projects and operational tasks. Strong communication and stakeholder negotiation skills; ability to simplify complex risk topics. Expertise in RFP handling, customer audit coordination, and security narrative building. Vendor risk domain knowledge: cloud risk, operational resilience, privacy, and regulatory exposure. Analytical rigor, understanding risk, and evidence‑backed decision‑making. Knowledge of security controls frameworks such as ISO 27001/27002 and NIST 800-53; Generally adept at picking up new technologies and experience working with a Customer Trust/Vendor Management/GRC tools; Excellent interpersonal communication, teamwork and project management skills; Strong written and verbal communication skills; Strong sense of accountability with the ability to work independently with minimal direction and follow-up; Demonstrated ability to perform process analysis and experience in documenting controls; Proven analytical and troubleshooting skills; A broad understanding of information security risk and controls; Personal integrity, accountability, and the ability to take ownership of programs; and Able to foster a collaborative working relationship with multiple areas and complex business lines, globally and remotely. Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. JOB REQ COMPENSATION RANGE $134,000 - $223,000 The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Identify, negotiate, and close large enterprise SaaS deals with major brands, building relationships with senior executives, and developing tailored solutions. | 6+ years of enterprise software sales experience, strong relationship-building skills, and a proven track record of closing large deals. | Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description What You’ll Do You will be identifying, negotiating and closing big deals in a defined territory. You will be working with CMOs, CTOs, COOs, CIOs, EVPs, and SVPs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to win. We are customer obsessed. You will be called upon to utilize superior salesmanship to develop sales opportunities and identify the necessary decision makers and influencers of the prospective deal. We believe it is OK, be fearless. You will listen, identify and understand clients/prospective clients' needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy. You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care. You are hugely curious and will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. We believe that every human has the potential to be amazing. Keep learning. AND be curious: we are constantly looking for ways to enhance knowledge of our industry, market and competitors to provide the sales edge to close business and generate revenue. You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build and what we do. AND, we are led by character. Who You Are & What Makes You Qualified You are one of the top 10% of the sales people in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up. You are incredibly smart (we are in a very fast moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable. You’ve got 6+ years of sales experience with at least 4 years selling software at the enterprise level, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals. We are customer obsessed. You’ve been successful in building relationships – Sprinklr is a best in class solution. But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify, and develop new business opportunities. We passionately, genuinely care. You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as digital interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always, and take extreme pride in who we are, what we build and what we do. Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. JOB REQ COMPENSATION RANGE $145,000 - $241,000 The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Leading customer support teams, designing processes, and improving service quality. | Extensive experience in SaaS, technical consulting, and enterprise solutions, with strong communication and technical skills. | Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description Location: Remote, Toronto Travel: Up to 40% About the Role Sprinklr is seeking a Solutions Consultant to partner with our Sales and Customer Success teams in driving strategic engagements with enterprise clients. This role is ideal for a consultative, outcome-driven professional with deep expertise in marketing technology, customer experience, and digital transformation. As a Solutions Consultant at Sprinklr, you will be a trusted advisor to our clients, helping them create and implement solutions that leverage Sprinklr's Unified-CXM platform to deliver measurable business outcomes across marketing, social, and customer experience functions. At Sprinklr, Solution Consultants have the technical knowledge and business consulting acumen to uncover a customer's current and future state needs and their goals to best position Sprinklr's platform. They speak from a position of confidence and credibility with their product and industry knowledge and can provide insights and build rapport easily while being a trusted advisor. What You'll Do • Act as a key member of the account team for your territory, working directly with prospects and customers during sales cycles as a trusted advisor to build confidence and excitement around Sprinklr's suite of products and integrations with customer systems • Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customer care and CX. • Understand potential business opportunities at customer prospects. This includes researching and understanding prospects' go-to-market strategies and identifying potential solution hypotheses and value drivers of customer experience programs at the prospect's organization. • Design and present tailored solutions using Sprinklr's platform, showcasing how our technology drives value across the marketing tech stack. • Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements to demonstrate solution fit and strategic impact. • Collaborate with cross-functional teams (Product, Engineering, Customer Success, and Marketing) to deliver compelling demos, create solution architectures and align to positive business outcomes and go-to-market strategy. • Translate complex platform capabilities into business value for executive and practitioner audiences. • Stay current on industry trends in mar-tech, social media, contact center, and customer experience to inform solution strategy and client conversations. • Work collaboratively with your peers and seek opportunities to grow through mentorship and peer learning across the global presales team. Who You Are • Experience Solutions Consultant/Sales Engineer with experience in a role at a SaaS company working with Enterprise clients • A strategic thinker with experience in marketing technology, customer experience, or digital transformation consulting. • Experience guiding prospects and customers through structured problem solving and value realization frameworks and helping clients innovate and transform their customer experiences. • Familiar with platforms such as CRM, Marketing Automation, Social Media Management, Business Intelligence and CCaaS, as well as integrations between systems. • Comfortable engaging with stakeholders from C-suite to practitioner, with strong storytelling and presentation skills. • Thought leader with a track record of publishing, speaking, or contributing to industry conversations. • Open to feedback and committed to continuous learning • Demonstrates empathy and builds trust quickly • Willingness for up to 40% travel, largely within the US Preferred Qualifications • Bachelor's degree in Marketing, Business, Communications, or a related field • 3+ years' experience in a solutions consulting/sales engineering role • Experience with Sprinklr or similar Unified-CXM platforms a plus • Understanding of AI and automation as applied to marketing and CX use cases. • Familiarity with data integration, API connectivity, and scalable solution design in mar-tech environments. • Excellent business and technical presentation skills (remote and in-person), communication (oral & written), and relationship building skills, across all levels of management • Proficient technical aptitude including at a conceptual and practitioner level, and ability to become a subject matter expert with new technology applications Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: • Lead a new category of enterprise software that we call Unified-CXM. • Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. • Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Drive sales of Sprinklr core products by identifying, negotiating, and closing deals with CMOs and CTOs of large enterprise accounts. | 3-5 years of enterprise software sales experience with a proven track record of closing complex SaaS deals and building relationships with multiple stakeholders. | Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description Meet our Sales Team Our Commercial Sales Team is on a mission to be the best sales team there is. Every team member is passionate about customer experience (CXM) and showing enterprise organizations how it can impact their business for the best when they have the right infrastructure. The Commercial Account Executive is a field-based seller who will drive sales of Sprinklr core products for accounts with an annual revenue of 500M to 1B. What You’ll Do You will be identifying, negotiating, and closing big deals in a defined territory. You will be working with CMOs and CTOs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to win. We are customer obsessed. You will be called upon to utilize superior sales skills to develop sales opportunities and identify the necessary decision-makers and influencers of the prospective deal. We believe it is OK, be fearless. You will listen, identify and understand clients/prospective clients' needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy. You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care. You are very curious and will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. We believe that every human has the potential to be amazing. Keep learning. AND be curious: we are constantly looking for ways to enhance knowledge of our industry, market and competitors to provide the sales edge to close business and generate revenue. You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build, and what we do. AND, we are led by character. Who You Are & What Makes You Qualified You are one of the top 10% of the salespeople in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up. You are incredibly smart (we are in a very fast-moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable. You’ve got 3-5 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise-wide SaaS deals. We are customer obsessed. You’ve been successful in building relationships – Sprinklr is a best in class solution.. But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify and develop new business opportunities. We passionately, genuinely care. You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always, and take extreme pride in who we are, what we build and what we do. Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. Compensation Range $99,000 - $132,000 - $165,000 The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form.

Drive sales of Sprinklr core products by identifying, negotiating, and closing large enterprise deals while building relationships with multiple stakeholders and continuously improving sales knowledge. | 3-5 years of enterprise software sales experience with a proven track record of top performance, strong relationship-building skills, customer obsession, and ability to engage with senior executives in large enterprises. | Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description Meet our Sales Team Our Commercial Sales Team is on a mission to be the best sales team there is. Every team member is passionate about customer experience (CXM) and showing enterprise organizations how it can impact their business for the best when they have the right infrastructure. The Commercial Account Executive is a field-based seller who will drive sales of Sprinklr core products for accounts with an annual revenue of 500M to 1B. What You’ll Do • You will be identifying, negotiating, and closing big deals in a defined territory. You will be working with CMOs and CTOs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to win. We are customer obsessed. • You will be called upon to utilize superior sales skills to develop sales opportunities and identify the necessary decision-makers and influencers of the prospective deal. We believe it is OK, be fearless. • You will listen, identify and understand clients/prospective clients' needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy. • You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care. • You are very curious and will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. We believe that every human has the potential to be amazing. Keep learning. AND be curious: we are constantly looking for ways to enhance knowledge of our industry, market and competitors to provide the sales edge to close business and generate revenue. • You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build, and what we do. AND, we are led by character. Who You Are & What Makes You Qualified • You are one of the top 10% of the salespeople in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up. • You are incredibly smart (we are in a very fast-moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable. • You’ve got 3-5 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise-wide SaaS deals. We are customer obsessed. • You’ve been successful in building relationships – Sprinklr is a best in class solution.. But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify and develop new business opportunities. We passionately, genuinely care. • You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always, and take extreme pride in who we are, what we build and what we do. Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. Compensation Range $99,000 - $132,000 - $165,000 The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

The Analyst Relations Manager will focus on Sprinklr’s Core Product Portfolio and shape how leading analyst firms view Sprinklr’s innovation and market position. This role involves managing relationships with Tier 1 analyst firms and coordinating analyst evaluations and engagements. | Candidates should have 3-6 years of experience in Analyst Relations or related fields, with proven experience working with major analyst firms. Strong communication skills and the ability to manage multiple workstreams are essential. | Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description Sprinklr is looking for a strategic and execution-driven Analyst Relations Manager to join our global Analyst Relations team. This role will focus on Sprinklr’s Core Product Portfolio — including Marketing, Insights, and Social — and will play a central role in shaping how leading analyst firms view Sprinklr’s innovation, differentiation, and market position. You will act as a connector between our internal product, marketing, and executive teams and top industry analyst firms like Gartner, Forrester, and IDC. The ideal candidate is a skilled communicator, highly organized, and thrives in high-visibility, fast-paced environments. What You’ll Do 1. Strategic Analyst Engagement – Advisory & Day-to-Day Support Serve as a key member of the Analyst Relations team focused on Sprinklr’s core product suite. Own daily relationships and engagements with Tier 1 analyst firms (e.g., Gartner, Forrester, IDC). Lead scheduling, internal alignment, preparation, and follow-ups for all analyst briefings, inquiries, and advisory sessions. Develop briefing books, positioning narratives, and post-briefing feedback summaries. Monitor analyst feedback and provide strategic insights to internal stakeholders. Support the planning and execution of Sprinklr’s 2025 Analyst Summit, with specific responsibility for showcasing the core product lines. Collaborate with internal stakeholders across product marketing, leadership, and events. Lead coordination of analyst invitations, session content, speaker preparation, and follow-ups. Help drive participation, message alignment, and feedback tracking for long-term impact. 3. Management of Key Industry Evaluations Lead Sprinklr’s participation in major analyst evaluations related to its core product offerings, including: Collaborate with product, marketing, and executive teams to align messaging, strategy, and demo preparation. Manage all analyst communications and deliverables across briefing cycles, submissions, and feedback integration. What You’ll Need to Succeed 3–6 years of experience in Analyst Relations, Product Marketing, Competitive Intelligence, or a related function Proven experience working directly with Gartner, Forrester, IDC, or similar firms Strong written and verbal communication skills, including executive-level presence Ability to manage multiple concurrent workstreams with precision and urgency Familiarity with SaaS, CX technology, or enterprise marketing/insights products is strongly preferred Strong interpersonal skills and ability to build trusted internal and external relationships Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. Compensation Range $83,000 - $110,000 - $138,000 The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form.