Springfield Clinic

Manage HR programs, policies, and team operations to ensure compliance and positive employee experience. | Bachelor's degree or 4 years HR experience with 3 years progressive HR leadership preferred. | The Manager, HR Administration is responsible for overseeing the administration of the Clinic’s HR programs and initiatives. Key responsibilities include participating in the research, analysis, development/revision, education, promotion, support, and implementation of HR programs, policies, and procedures. Job Relationships Reports to the HR Director Principal Responsibilities * Oversee the administration of the Clinic's HR programs and initiatives. Ensure a positive employee experience on behalf of HR. * Ensure consistent policy administration and escalate matters as appropriate. * Ensure employee inquiries and complaints are handled with quick, equitable, and courteous resolution.  Effectively communicate and partner with internal and external contacts to ensure a smooth and accurate experience for all employees and partners. * Evaluate current practices and procedures and recommend ongoing process improvement. * Develop a strategy and create training and education tools to communicate the Clinic's HR guidelines and offerings to employees and leaders. * Manage the day-to-day operations of one or more HR teams. * Advise management on HR decisions, policy, and guideline interpretation. * Stay abreast of industry best practice and monitor the effectiveness of existing HR policies and programs; recommend changes that are cost effective and consistent with industry trends and Clinic objectives. * Prepare analysis and reporting and present findings to management. * Manage the preparation of reports and applications required by law to be filed with federal and state agencies. * Keep apprised of federal, state and local HR laws and regulations in order to ensure company compliance. * Comply with the Springfield Clinic incident reporting policy and procedures. * Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. * Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. * Perform other job duties as assigned. Education/Experience * Bachelor's degree in HR or related field or four years professional-level HR experience in lieu of degree.  * Minimum of three or more years of progressively responsible HR experience required. * Leadership experience preferred. Licenses/Certificates * Professional HR Certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP). Knowledge, Skills and Abilities * Proficient in Microsoft Office. * Excellent project management skills. * Knowledge of federal and state laws and regulations relating to benefits. * Strong analytical skills. * Strong interpersonal skills and the ability to interact with professionals at all levels. Working Environment * Operates in a professional office environment. * Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHI/Privacy Level HIPAA2