Spring & Bond

Lead measurement and reporting for pharmaceutical media clients, ensuring accurate insights and effective data visualization. | 4-6+ years in marketing analytics or digital media measurement, with strong Tableau skills and experience managing analysts. | About us: Spring & Bond is a digital media agency and consultancy specializing in helping pharmaceutical and medical device manufacturers create robust, omnichannel media strategies for both healthcare professionals (HCPs) and consumer audiences. We emphasize transparency and client empowerment through comprehensive services, including customer journey planning, media strategy and activation, technology evaluation, in-house capability development, and training. What you'll be doing: The Manager, Beyond Insights (BI) oversees a team of analysts and leads the execution of high-quality measurement plans, reporting frameworks, and insight delivery for pharmaceutical media clients. In this role, you will optimize monthly and quarterly reporting processes, standardize KPI definitions, guide data visualization best practices, and ensure that clients receive accurate, consistent, and compelling insights. You’ll also maintain AI/NotebookLM environments, drive cross-functional alignment, and collaborate closely with Client Services, Media, Strategy, and Data Engineering. This role requires strong organizational leadership, excellent communication skills, rigorous QA standards, and the ability to translate complex data into concise, strategic recommendations. Your Responsibilities: Measurement & KPI Direction Set the measurement direction for assigned clients, including KPI frameworks, reporting logic, and metric standardization. Maintain consistent definitions and logic across deliverables, ensuring alignment with agency and client expectations. Evaluate KPI shifts due to campaign changes, website updates, or tracking adjustments and guide the analytical response. Optimize Monthly & Quarterly Reporting Frameworks Lead the structure, sequencing, and efficiency of recurring reporting cycles. Oversee the delivery of monthly and quarterly decks, dashboards, and insight summaries. Improve standard templates, processes, and workflows to ensure consistency and scalability. Insight Development & Data Storytelling Guide analysts in crafting clear, insightful narratives that connect performance to business outcomes. Lead Tableau visualization strategies and ensure dashboards present clean, intuitive, decision-ready insights. Oversee the accuracy, clarity, and completeness of all client-facing insights. AI Environment & Knowledge Management Maintain NotebookLM environments for the BI team, including prompt libraries, structured knowledge bases, and reusable frameworks. Ensure analysts use AI tools effectively for summarization, QA, and analysis acceleration. Cross-Functional Partnership Partner with Client Service leads to align on reporting expectations, timelines, and measurement needs. Collaborate with Media and Strategy teams to support optimization recommendations and campaign measurement. Work with Data Engineering to resolve data issues, adjust schemas, review specs, and maintain reporting continuity. Contribution to Strategic Initiatives Support Key Media Business Question (KBQ) workshops by shaping analytical frameworks and insight approaches. Contribute to agency-wide improvements in measurement accuracy, reporting logic, and knowledge systems. Your Qualifications: 4-6+ years of experience in marketing analytics, digital media measurement, business intelligence, or related fields. Experience managing analysts or leading cross-functional reporting pods. Strong knowledge of digital media KPIs, omnichannel measurement, and HCP/DTC media environments. Advanced experience with Tableau, including dashboard QA, visualization principles, and data storytelling. Familiarity with ETL tools, structured data, and modern BI workflows. Strong understanding of KPI standardization, measurement logic, and reporting automation principles. Excellent attention to detail, especially in reviewing logic, metrics, and data integrity. Outstanding communication skills-verbal, written, and visual. Ability to collaborate across Media, Strategy, Account Service, and Data Engineering. Exceptional prioritization and project management skills. Bonus Points/Preferred: Pharma or healthcare marketing experience. Hands-on familiarity with Snowflake, SQL, Python, or comparable analytics tools. Experience maintaining AI/NotebookLM or knowledge-management environments. Experience facilitating or contributing to measurement workshops or strategic planning sessions. Benefits: Remote-first team environment Coverage for medical, dental, and vision insurance for you and your dependents Disability insurance plan Matching 401K Parental leave Other fun health & wellness perks Spring & Bond is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Spring & Bond is a woman-owned business. Not everyone will match the above qualifications 100%. If your experiences don’t perfectly align, but you think you’d be a great addition to our team, we’d still love to hear from you.

Coordinate and manage BI reporting, analytics delivery, and stakeholder communication across teams. | 5+ years in project management or data coordination, with strong organizational and communication skills, preferably in pharma or healthcare media. | About us: Spring & Bond is a digital media agency and consultancy specializing in helping pharmaceutical and medical device manufacturers create robust, omnichannel media strategies for both healthcare professionals (HCPs) and consumer audiences. We emphasize transparency and client empowerment through comprehensive services, including customer journey planning, media strategy and activation, technology evaluation, in-house capability development, and training. What you'll do: We are looking for a Project Manager, Beyond Insights to support the reporting and analytics function by coordinating timelines, workflows, and communication across internal teams and external partners. This role ensures timely, accurate, and consistent delivery of dashboards, reports, and data inputs required for client-facing analytics. You will serve as the main connective point between Business Intelligence, Client Services, Data Engineering, and external vendors—driving clarity, structure, and proactive issue resolution. The ideal candidate brings strong organizational skills, clear communication, and experience working within complex pharmaceutical or HCP media environments. Your Responsibilities: Project & Program Management Coordinate all phases of BI reporting and analytics delivery, including timelines, requirements, and dependencies. Manage recurring reporting cycles (monthly, quarterly, ad-hoc), ensuring deliverables are accurate and on schedule. Lead internal and external status meetings to communicate updates, align priorities, and surface risks. Cross-Functional Collaboration Serve as the primary liaison between BI, Client Services, and Data Engineering teams. Communicate campaign updates, reporting needs, and data impacts to relevant partners. Collaborate with teams to resolve data issues, restatements, or tracking changes that affect reporting. Data & Reporting Coordination Track incoming data deliveries and identify missing, late, or inconsistent inputs. Maintain organized records of documentation, timelines, KPI definitions, reporting specs, and communication histories. Ensure clarity and continuity across reporting workflows by maintaining up-to-date process documentation. Vendor & Partner Management Manage communication with external data partners involved in measurement, media delivery, or data transfer. Track schedules, format changes, and potential disruptions to reporting or analytics. Proactive Issue Resolution Anticipate workflow bottlenecks, data issues, or scheduling conflicts and drive proactive solutions. Identify opportunities for process optimization across BI reporting and analytics operations. Your Qualifications: 5+ years of experience in project management, reporting operations, or data coordination-ideally in pharma or healthcare media. Strong understanding of media data workflows, reporting processes, and cross-functional analytics delivery. Exceptional organizational and communication skills, with the ability to translate complex information into simple, actionable summaries. Proven ability to manage multiple timelines, stakeholders, and deliverables with consistent accuracy and attention to detail. Experience with project management tools (e.g., Asana, Jira). Comfortable navigating discussions involving data, BI requirements, and analytics workflows. Demonstrated success in managing workflows across both technical and non-technical teams. Preferred / Bonus Skills: Experience with HCP or DTC pharmaceutical data. Familiarity with data structures, reporting schemas, and typical analytics delivery formats. Understanding of data governance concepts including FIAs and DUAs. PMP, Agile, or similar project management certification. Benefits: Remote-first team environment Coverage for medical, dental, and vision insurance for you and your dependents Disability insurance plan Matching 401K Parental leave Other fun health & wellness perks Spring & Bond is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Spring & Bond is a woman-owned business. Not everyone will match the above qualifications 100%. If your experiences don’t perfectly align, but you think you’d be a great addition to our team, we’d still love to hear from you.

Lead media strategy and execution for client services, coordinate with clients and internal teams, manage budgets, and cultivate vendor relationships. | 7-10 years supporting media strategy with pharmaceutical industry experience preferred, strong analytical skills, and ability to manage multiple projects. | Description: • Play a critical role in the success of the client services team, contributing to day-to-day media strategy and execution • Work closely with other members of the client services team, including Group Media Director and Media Supervisor • Maintain health of the account • Coordinate directly with clients and agency partners across ongoing digital marketing projects • Proactively collaborate on projects with internal ad operations and business intelligence teams • Field and coordinate communications and meetings with clients, vendors, and partners • Lead tactical and channel planning across multiple brand products • Monitor budgets and forecasts, identifying issues or opportunities for meaningful improvements • Cultivate publisher and vendor relationships to identify new and first-to-market opportunities • Collaborate with teams on internal pacing and optimizations to ensure successful campaign execution Requirements: • A Bachelor's degree or equivalent work experience • 7-10 years of relevant work supporting media strategy for clients • Pharmaceutical industry experience strongly preferred • Advanced skills in measurement partnerships • In-depth knowledge of non-traditional HCP and DTC landscape • Experience with competitive landscape tools and application to story-tell • Strong analytical and creative problem-solving skills • Ability to thrive while juggling multiple projects and priorities simultaneously • Authorization to work in the United States (required) Benefits: • Remote-first team environment • Coverage for medical, dental, and vision insurance for you and your dependents • Disability insurance plan • Matching 401K • Parental leave • Other fun health & wellness perks