SpaceX

Design and build security infrastructure and features for Starlink systems including routers, dishes, gateways, and satellites. | Bachelor's degree plus 5+ years security software development experience or 7+ years experience, with proficiency in Python, C++, or Golang. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. PRODUCT SECURITY ENGINEER (STARLINK) At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe. As a Security Software Engineer you will influence the security of software across our product lines. We are looking for people with a track record of shipping reliable software and who have a broad understanding of the security design of today’s Internet, including the cryptographic primitives involved. You see the big picture, prioritize accordingly, and are comfortable with working at different levels of abstraction. Ideally, you have notable skills in one or more of the following: Software engineering Applied cryptography Network security Operating system security Secure/Authenticated boot Incident response and adversary detection Vulnerability research Being flexible, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams are paramount to success. If you are passionate about building quality products, love the challenges of outsmarting adversaries, and want to make an impact on an inter-planetary scale, then you will fit right in. RESPONSIBILITIES: Design and build security infrastructure for Starlink, including cryptographic services and other security-critical services Develop security features for Starlink systems, including our router, dish, gateways, and satellites Design security into factory processes and provide network services in support of this Maintain existing production systems and improve security posture via both direct implementation and recommendations to other teams Build prototypes and help identify, design, and test security improvements Further our mission of providing secure and reliable Internet to underserved communities BASIC QUALIFICATIONS: Bachelor's degree in computer science or another STEM discipline and 5+ years of professional experience in security software development; OR 7+ years of professional experience in security software development in lieu of a degree Experience with one or more software development languages (i.e. Python, C++, Golang) Experience designing and implementing security solutions for operating systems, distributed systems, or other enterprise/large-scale infrastructure PREFERRED SKILLS AND EXPERIENCE: Experience contributing security improvements to complex systems Experience working with special purpose security hardware such as Trusted Platform Modules (TPMs) and Hardware Security Modules (HSMs) Fundamental understanding of network protocols; including the TCP/IP stack as well as UDP based protocols Experienced in navigating large, complex, interactive systems Flexibility, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams Excellent communication skills, both written and verbal Ability to work both independently and in a team Demonstrated ability to deal with ambiguity and to learn new technologies quickly Advanced degree in a technical or engineering discipline ADDITIONAL REQUIREMENTS: Must be willing to work extended hours and weekends as needed ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Design and build security infrastructure and cryptographic services for Starlink components and factory processes. | Bachelor's degree and 2+ years in security software development with experience in security solutions for OS, distributed, or large-scale systems. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. PRODUCT SECURITY ENGINEER (STARLINK) At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe. As a Security Software Engineer you will influence the security of software across our product lines. We are looking for people with a track record of shipping reliable software and who have a broad understanding of the security design of today’s Internet, including the cryptographic primitives involved. You see the big picture, prioritize accordingly, and are comfortable with working at different levels of abstraction. Ideally, you have notable skills in one or more of the following: Software engineering Applied cryptography Network security Operating system security Secure/Authenticated boot Incident response and adversary detection Vulnerability research Being flexible, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams are paramount to success. If you are passionate about building quality products, love the challenges of outsmarting adversaries, and want to make an impact on an inter-planetary scale, then you will fit right in. RESPONSIBILITIES: Design and build security infrastructure for Starlink, including cryptographic services and other security-critical services Develop security features for Starlink systems, including our router, dish, gateways, and satellites Design security into factory processes and provide network services in support of this Maintain existing production systems and improve security posture via both direct implementation and recommendations to other teams Build prototypes and help identify, design, and test security improvements Further our mission of providing secure and reliable Internet to underserved communities BASIC QUALIFICATIONS: Bachelor's degree in computer science or another STEM discipline; OR 2+ years of professional experience in security software development in lieu of a degree Experience with one or more software development languages (i.e. Python, C++, Golang) Experience designing and implementing security solutions for operating systems, distributed systems, or other enterprise/large-scale infrastructure PREFERRED SKILLS AND EXPERIENCE: Experience contributing security improvements to complex systems Experience working with special purpose security hardware such as Trusted Platform Modules (TPMs) and Hardware Security Modules (HSMs) Fundamental understanding of network protocols; including the TCP/IP stack as well as UDP based protocols Experienced in navigating large, complex, interactive systems Flexibility, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams Excellent communication skills, both written and verbal Ability to work both independently and in a team Demonstrated ability to deal with ambiguity and to learn new technologies quickly Advanced degree in a technical or engineering discipline ADDITIONAL REQUIREMENTS: Must be willing to work extended hours and weekends as needed ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Design and build security infrastructure and cryptographic services for Starlink's hardware and systems. | Bachelor's degree or 2+ years security software development experience, proficiency in Python, C++, or Golang, and experience with security solutions for operating systems or infrastructure. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. EMBEDDED SECURITY ENGINEER (STARLINK) At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe. As a Security Software Engineer you will influence the security of software across our product lines. We are looking for people with a track record of shipping reliable software and who have a broad understanding of the security design of today’s Internet, including the cryptographic primitives involved. You see the big picture, prioritize accordingly, and are comfortable with working at different levels of abstraction. Ideally, you have notable skills in one or more of the following: Software engineering Applied cryptography Network security Operating system security Secure/Authenticated boot Incident response and adversary detection Vulnerability research Being flexible, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams are paramount to success. If you are passionate about building quality products, love the challenges of outsmarting adversaries, and want to make an impact on an inter-planetary scale, then you will fit right in. RESPONSIBILITIES: Design and build security infrastructure for Starlink, including cryptographic services and other security-critical services Develop security features for Starlink systems, including our router, dish, gateways, and satellites Design security into factory processes and provide network services in support of this Maintain existing production systems and improve security posture via both direct implementation and recommendations to other teams Build prototypes and help identify, design, and test security improvements Further our mission of providing secure and reliable Internet to underserved communities BASIC QUALIFICATIONS: Bachelor's degree in computer science or another STEM discipline; OR 2+ years of professional experience in security software development in lieu of a degree Experience with one or more software development languages (i.e. Python, C++, Golang) Experience designing and implementing security solutions for operating systems, distributed systems, or other enterprise/large-scale infrastructure PREFERRED SKILLS AND EXPERIENCE: Experience contributing security improvements to complex systems Experience working with special purpose security hardware such as Trusted Platform Modules (TPMs) and Hardware Security Modules (HSMs) Fundamental understanding of network protocols; including the TCP/IP stack as well as UDP based protocols Experienced in navigating large, complex, interactive systems Flexibility, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams Excellent communication skills, both written and verbal Ability to work both independently and in a team Demonstrated ability to deal with ambiguity and to learn new technologies quickly Advanced degree in a technical or engineering discipline ADDITIONAL REQUIREMENTS: Must be willing to work extended hours and weekends as needed ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Lead product backlog prioritization and deliver cloud-native software solutions. | Over 10 years of experience in digital product management with strong technical and strategic skills. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. GLOBAL SOURCING MANAGER, CUSTOM SILICON AND SEMICONDUCTOR (STARLINK) SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world’s largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system, thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing. The Starlink team is seeking out the best-in-class professionals to maximize Starlink’s potential for communities and businesses around the globe. As a Global Sourcing Manager, you will be part of an agile, yet robust, supply chain team that will enable a competitive advantage for the company. The functions within the department include procurement, planning and fulfillment, supplier development and quality, and logistics and inventory. SpaceX supply chain plays a key role in enabling SpaceX to meet these ambitious growth targets and contribute to making us a multi-planetary species RESPONSIBILITIES: Conduct comprehensive supplier analysis to formulate a strategic sourcing plan that identifies new/suitable suppliers, optimize cost structures, and proactively ensures continuity of supply based on macro market or industry trends Manage the supply base by implementing a precise supplier stratification model and executing on a documented supplier management playbook Ensure health of supply base by evaluating and selecting suppliers based on capability, quality, reliability, and price competitiveness and ensure that suppliers meets all critical measures of performance by consistently executing operating and control plans Analyze supplier operations to assess technical capability, equipment, and capacity for rapid deployment of new product development and long term production to implement a successful E2E product life cycle management strategy and process Direct and execute initiatives that support aggressive improvements in supplier quality, total cost effectiveness, enhanced service levels, improved coordination, delivery, pricing, lead-times, payment, risk compliance, and other areas as identified Develop supplier scorecard to measure supplier performance against agreed upon key performance indicators and report findings to leadership Develop strong relationships with internal stakeholders, understanding their needs and consulting with them to build quality procurement strategies aligned to business requirements Push engineering to make sound design decisions that are conducive to a high performing supply plan Coordinate with engineering and quality organizations to determine cause of rejected material and to drive appropriate changes to ensure elimination/reduction of those quality issues Administer moderate to large contracts and independently negotiate with supplier’s contract terminology, pricing, technical requirements, scope, and terms involving responsibility, liability, indemnification, intellectual property, and export compliance Execute purchasing transactions within scope area by issuing purchase orders for SpaceX programs and ensure delivery with materials requirement planning (MRP) to ensure accurate and complete information at all times Consult and advise buyers and planners on strategies and tactics to ensure their success and development by providing high-level oversight and support to ensure operational success in tactical procurement execution Procure passive, active, and electro-mechanical components via material requirements planning (MRP) Keep up with industry and commodity market trends while developing and maintaining strategic partnerships with major component distributors and manufacturers Source, support, and drive alternate material and supplier qualification through engineering and quality teams Coordinate and drive alignment between SpaceX future designs and preferred supplier technology road maps BASIC QUALIFICATIONS: Bachelor’s degree and 10+ years of experience working in a supply chain, production, or engineering function; or advanced degree and 4+ years of experience working in a supply chain, production, or engineering function; or 10+ years of experience working in a supply chain, production, or engineering function in lieu of a degree PREFERRED SKILLS AND EXPERIENCE: 12+ years procurement experience in Custom Silicon and OSAT (Outsource and Semiconductor Assembly and Test) sourcing Strong understanding Silicon Foundry and OSAT manufacturing supply chain, global commodity market and pricing trend Experience in managing product development (EVT), new product introduction (NPI) and mass production (MP) processes Experience working with global foundry service vendors (advanced, RF/analog) or OSAT vendors Technical knowledge in a commodity (e.g. OSAT manufacturing, processes, etc.) Experienced in sourcing from a global supply base and managing sourcing phases from market research, supplier evaluation and selection, negotiations and supplier onboarding Proven success working on cross-functional new product introduction projects, completing cost models, benchmarking, and negotiations Familiarity with ERP systems and purchasing/planning functions Exceptional written, verbal and presentation communication skills Ability to identify and resolve technical, operational and organizational problems Detail-oriented, self-motivated and able to respond quickly to a fast-moving and ever-changing environment ADDITIONAL REQUIREMENTS: Ability to travel up to 25% Willingness to communicate outside of work hours Must be able to work extended hours and weekends as needed to meet critical deadlines Must be willing to work onsite, remote work not considered COMPENSATION AND BENEFITS: Pay range: Sr. Global Sourcing Manager/: $150,000.00 - $205,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native software solutions enhancing user experience and business outcomes. | Over 10 years of product management experience with strong technical proficiency, Agile methodologies, and cross-team collaboration skills. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. PRODUCT SALES MANAGER (STARLINK) The Starlink Enterprise Sales team is hiring a results-driven, capable Sr. Product Sales Manager to support Starlink’s adoption across the world. Starlink brings an unprecedented opportunity to positively impact communities, businesses, and governments worldwide. This role is part of a high velocity team with extremely high expectations – the role requires a strong balance of business and technical acumen, as well as knowledge of the Starlink product and network, to support the Enterprise Sales team in achieving revenue targets. RESPONSIBILITIES: • Own the user experience of Enterprise customers for Starlink.com – this includes checkout experience, customer acquisition, retention, and product marketing • Identify and develop improvements to pricing, product, and go-to-market strategies to support revenue growth and be able to defend them internally • Support the integration of new hardware and service products into Starlink’s growing portfolio – this includes pricing, operations, sales enablement, and product portfolio management • Support the sales engagements of the broader team, engage with customers, and answer questions around commercial models and product capabilities • Work in partnership with our Licensing, Government Affairs, Operations, Finance, Legal, and Product Engineering teams • Consult with Sales Operations to improve Go-to-market processes for new product offerings • Oversee technical training and development for team members • Represent Starlink at global conferences and events BASIC QUALIFICATIONS: • Bachelor’s degree in a STEM or Business discipline or 5+ years of professional working experience in lieu of a degree • 5+ years of professional experience in technical sales or product management • 5+ years of previous experience in a customer-facing role PREFERRED SKILLS AND EXPERIENCE: • Previous technical experience focused on computer networking or software development • Experience leading complex operational and strategic initiatives • Distinctive business judgment, communication, and negotiation skills • Strong ability to prioritize the most impactful actions for the organization even in ambiguous situations • Excellent project management, problem solving and analysis skills • Experience analyzing data, identifying insights, and developing creative approaches to solving problems • Demonstrated technical aptitude for the products you’ve supported ADDITIONAL REQUIREMENTS: • Must be available to work extended hours and weekends as needed • Willingness to travel approximately 50% of the time to customer locations and other SpaceX locations COMPENSATION AND BENEFITS: Pay range: Sr. Product Sales: $130,000.00 - $205,000.00/yr Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday. This position is also eligible for a sales bonus plan. ITAR REQUIREMENTS: • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Lead product management efforts focusing on digital transformation, user experience, and cloud-native solutions. | Over 10 years of product management experience with technical proficiency and cross-functional collaboration, but lacks explicit technical sales and heavy travel experience. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. PRODUCT SALES MANAGER (STARLINK) The Starlink Enterprise Sales team is hiring a results-driven, capable Sr. Product Sales Manager to support Starlink’s adoption across the world. Starlink brings an unprecedented opportunity to positively impact communities, businesses, and governments worldwide. This role is part of a high velocity team with extremely high expectations – the role requires a strong balance of business and technical acumen, as well as knowledge of the Starlink product and network, to support the Enterprise Sales team in achieving revenue targets. RESPONSIBILITIES: Own the user experience of Enterprise customers for Starlink.com – this includes checkout experience, customer acquisition, retention, and product marketing Identify and develop improvements to pricing, product, and go-to-market strategies to support revenue growth and be able to defend them internally Support the integration of new hardware and service products into Starlink’s growing portfolio – this includes pricing, operations, sales enablement, and product portfolio management Support the sales engagements of the broader team, engage with customers, and answer questions around commercial models and product capabilities Work in partnership with our Licensing, Government Affairs, Operations, Finance, Legal, and Product Engineering teams Consult with Sales Operations to improve Go-to-market processes for new product offerings Oversee technical training and development for team members Represent Starlink at global conferences and events BASIC QUALIFICATIONS: Bachelor’s degree in a STEM or Business discipline or 5+ years of professional working experience in lieu of a degree 5+ years of professional experience in technical sales or product management 5+ years of previous experience in a customer-facing role PREFERRED SKILLS AND EXPERIENCE: Previous technical experience focused on computer networking or software development Experience leading complex operational and strategic initiatives Distinctive business judgment, communication, and negotiation skills Strong ability to prioritize the most impactful actions for the organization even in ambiguous situations Excellent project management, problem solving and analysis skills Experience analyzing data, identifying insights, and developing creative approaches to solving problems Demonstrated technical aptitude for the products you’ve supported ADDITIONAL REQUIREMENTS: Must be available to work extended hours and weekends as needed Willingness to travel approximately 50% of the time to customer locations and other SpaceX locations COMPENSATION AND BENEFITS: Pay range: Sr. Product Sales: $130,000.00 - $205,000.00/yr Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday. This position is also eligible for a sales bonus plan. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Advise and advocate for SpaceX's satellite and telecom policies in the APAC region, representing the company before regulators and shaping policy environments. | Requires over 10 years of experience in government and telecommunications policy, with strong knowledge of APAC telecom regulations and spectrum policies. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. SATELLITE POLICY MANAGER, APAC (STARLINK) SpaceX is leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation that provides fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. Our customers currently include teachers in the most remote parts of the Amazon, researchers in Antarctica, digital nomads who travel via RV, emergency responders, commercial airlines, cruise lines, and residential users who live in more rural or developing areas. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe. Telecommunication is a heavily regulated business and this position will lead SpaceX’s regulatory and policy strategy to ensure these regulations enable and protect the provision of this ground-breaking service. This position will require you to apply expertise and focus to advance Starlink’s licensing and spectrum position in front of national and global regulators and government bodies, with a particular focus on the Asia Pacific (APAC) region. RESPONSIBILITIES: Advise the Starlink team on the laws, regulations, and policies that impact the business in APAC Develop and advocate for broadband and spectrum policies that will further SpaceX’s business objectives and Starlink’s success Represent and promote the company’s positions before regulatory agencies, regulators, legislatures, and regional organizations Draft pleadings, letters, and other advocacy pieces to promote SpaceX’s policy positions Research and advise the Starlink team regarding other relevant policy issues Advocate to optimize prospective satellite and telecoms regulatory frameworks and policy environments in alignment with SpaceX business objectives Provide strategic regulatory advice and advocacy support to business development efforts, which may include: Opportunities for regional/national partnerships Global satellite expansion plans in support of the business strategy for new satellite market requirements and new service offerings initiatives BASIC QUALIFICATIONS: Bachelor's degree 10+ years of experience working with government agencies and policies PREFERRED SKILLS AND EXPERIENCE: 5+ years of experience working in telecommunications policy Expert knowledge of telecommunications business and regulatory issues in APAC Strong knowledge of broadband, ISP, and/or satellite industry practices Strong understanding of broadband policy Strong understanding of spectrum use and policies ADDITIONAL REQUIREMENTS: Willingness to travel approximately 50% of the time Willingness to work weekends and extended hours as needed COMPENSATION AND BENEFITS: Pay range: Sr. Satellite Policy Manager: $125,000.00 - $180,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Leading product development and digital transformation initiatives to improve customer experience and business outcomes. | Over 10 years of product management experience with expertise in Agile methodologies, software development, and data-driven decision making. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. SATELLITE POLICY MANAGER, APAC (STARLINK) SpaceX is leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation that provides fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. Our customers currently include teachers in the most remote parts of the Amazon, researchers in Antarctica, digital nomads who travel via RV, emergency responders, commercial airlines, cruise lines, and residential users who live in more rural or developing areas. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe. Telecommunication is a heavily regulated business and this position will lead SpaceX’s regulatory and policy strategy to ensure these regulations enable and protect the provision of this ground-breaking service. This position will require you to apply expertise and focus to advance Starlink’s licensing and spectrum position in front of national and global regulators and government bodies, with a particular focus on the Asia Pacific (APAC) region. RESPONSIBILITIES: Advise the Starlink team on the laws, regulations, and policies that impact the business in APAC Develop and advocate for broadband and spectrum policies that will further SpaceX’s business objectives and Starlink’s success Represent and promote the company’s positions before regulatory agencies, regulators, legislatures, and regional organizations Draft pleadings, letters, and other advocacy pieces to promote SpaceX’s policy positions Research and advise the Starlink team regarding other relevant policy issues Advocate to optimize prospective satellite and telecoms regulatory frameworks and policy environments in alignment with SpaceX business objectives Provide strategic regulatory advice and advocacy support to business development efforts, which may include: Opportunities for regional/national partnerships Global satellite expansion plans in support of the business strategy for new satellite market requirements and new service offerings initiatives BASIC QUALIFICATIONS: Bachelor's degree 10+ years of experience working with government agencies and policies PREFERRED SKILLS AND EXPERIENCE: 5+ years of experience working in telecommunications policy Expert knowledge of telecommunications business and regulatory issues in APAC Strong knowledge of broadband, ISP, and/or satellite industry practices Strong understanding of broadband policy Strong understanding of spectrum use and policies ADDITIONAL REQUIREMENTS: Willingness to travel approximately 50% of the time Willingness to work weekends and extended hours as needed COMPENSATION AND BENEFITS: Pay range: Sr. Satellite Policy Manager: $125,000.00 - $180,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Assist in developing and maintaining security infrastructure and features for space-based systems. | Bachelor's degree in computer science or related field, experience with security software development, and knowledge of network protocols. | SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. PRODUCT SECURITY ENGINEER (STARSHIELD) Starshield leverages SpaceX’s Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is designed for government use, with an initial focus on earth observation, communications, and hosted payloads. The Starshield team is building highly reliable in-space mesh networks, designing secure systems to guarantee access to space, designing next-gen communication and sensing software, and more. As a Product Security Engineer you will influence the security of software across our product lines. We are looking for people with a track record of shipping reliable software and who have a broad understanding of the security design of today’s Internet, including the cryptographic primitives involved. You see the big picture, prioritize accordingly, and are comfortable with working at different levels of abstraction. Ideally, you have notable skills in one or more of the following: Software engineering Applied cryptography Network security Operating system security Secure/authenticated boot Incident response and adversary detection Vulnerability research Being flexible, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams are paramount to success. If you are passionate about building quality products, love the challenges of outsmarting adversaries, and want to make an impact on an inter-planetary scale, then you will fit right in. RESPONSIBILITIES: Design and build security infrastructure for Starshield, including cryptographic services and other security-critical services Develop security features for Starshield systems, including our router, dish, gateways, and satellites Design security into factory processes and provide network services in support of this Maintain existing production systems and improve security posture via both direct implementation and recommendations to other teams Build prototypes and help identify, design, and test security improvements BASIC QUALIFICATIONS: Bachelor's degree in computer science or another STEM discipline; OR 2+ years of professional experience in security software development in lieu of a degree Experience with one or more software development languages (i.e. Python, C++, Golang) Experience designing and implementing security solutions for operating systems, distributed systems, or other enterprise/large-scale infrastructure PREFERRED SKILLS AND EXPERIENCE: Experience contributing security improvements to complex systems Experience working with special purpose security hardware such as trusted platform modules (TPMs) and hardware security modules (HSMs) Fundamental understanding of network protocols; including the TCP/IP stack as well as UDP based protocols Experienced in navigating large, complex, interactive systems Flexibility, communicating clearly, and establishing and maintaining productive working relationships with other engineering teams Excellent communication skills, both written and verbal Ability to work both independently and in a team Demonstrated ability to deal with ambiguity and to learn new technologies quickly Advanced degree in a technical or engineering discipline Active Top Secret, Top Secret SCI, or DOE Level Q clearance ADDITIONAL REQUIREMENTS: Must be willing to work extended hours and weekends as needed This position requires successfully obtaining and maintaining a Top Secret Security Clearance as a condition of employment. While the clearance may not be immediately necessary upon hire, we encourage you to initiate the application process promptly upon accepting this offer. Your ability to secure the necessary clearance is essential for fulfilling key responsibilities of the role. Should you be unable to obtain it, SpaceX reserves the right to modify or terminate your employment to align with operational needs. COMPENSATION AND BENEFITS: Pay Range: Security Software Engineer/Level I: $130,000.00 - $150,000.00/per year Security Software Engineer/Level II: $145,000.00 - $175,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Provide multi-channel customer support by troubleshooting and resolving issues, analyzing trends, and collaborating internally to improve customer experience. | High school diploma, 1+ year frontline customer support experience, strong problem-solving, communication, empathy, time management skills, and willingness to work flexible shifts including nights and weekends. | div class="content-intro"pSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofnbsp;enabling human life on Mars./p/divpstrongCUSTOMER SUPPORT ASSOCIATE (STARLINK)nbsp;/strong/p pStarlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience./p pstrongRESPONSIBILITIES:/strong/p pIn this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers./p ul liTriage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX/li liProvide technical support to customers using hardware, software, and network expertise/li liSurface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business/li liCollaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues/li liCreate and maintain an internal knowledge base and help center collateral/li /ul pstrongBASIC QUALIFICATIONS:/strong/p ul liHigh school diploma or equivalency certificate/li li1+ years of experience in a front-line customer support role/li /ul pstrongPREFERRED SKILLS AND EXPERIENCE:/strong/p ul liExcellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer.nbsp;You are relentless and own it/li liExcellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving theirnbsp;issues, and you can distill complex concepts into the simplest explanations/li liExcellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive/li liStrong attention to detail and time management skills. You take pride in your craft/li liWillingness and ability to flex weekend and night shift hours as needed to support our growth/li liExperience in a training, learning and development, analytics, service design, vendor management, or content management role/li liStart-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment/li liTechnical aptitude - experience with networking, hardware troubleshooting, software development, etc./li /ul pstrongADDITIONAL REQUIREMENTS:/strong/p ul liMust be available to work scheduled shifts, including holidays/li liMust be available to work overtime hours and/or weekends as needed/li liThis is strongunot /u/stronga remote position and will require relocation if not already local to the Redmond, WA area/li liAfter 1 week of classroom training M-F 9am-5:30pm, must be available to work 10 hours a day on one of the following shifts:/li /ul p/p table width="560" tbody tr td width="103" pShift Alpha/p /td td width="88" p00:00 PST/p /td td width="88" p10:30 PST/p /td td width="88" pMon - Thu/p /td td width="88" p4x10/p /td td width="105" pWeek Night/p /td /tr tr td width="103" pShift Bravo/p /td td width="88" p10:30 PST/p /td td width="88" p21:00 PST/p /td td width="88" pMon -Thu/p /td td width="88" p4x10/p /td td width="105" pWeek Day/p /td /tr tr td width="103" pShift Charlie/p /td td width="88" p00:00 PST/p /td td width="88" p10:30 PST/p /td td width="88" pFri - Mon/p /td td width="88" p4x10/p /td td width="105" pWeekend Night/p /td /tr tr td width="103" pShift Delta/p /td td width="88" p06:00 PST/p /td td width="88" p16:30 PST/p /td td width="88" pFri - Mon/p /td td width="88" p4x10/p /td td width="105" pWeekend Day/p /td /tr tr td width="103" pShift Echo/p /td td width="88" p13:30 PST/p /td td width="88" p00:00 PST/p /td td width="88" pFri - Mon/p /td td width="88" p4x10/p /td td width="105" pWeekend Evening/p /td /tr tr td width="103" pShift Falcon/p /td td width="88" p06:00 PST/p /td td width="88" p16:30 PST/p /td td width="88" pTue - Fri/p /td td width="88" p4x10/p /td td width="105" pWeek Day/p /td /tr /tbody /table pnbsp;/p p/p pstrongCOMPENSATION AND BENEFITS:/strong/p pPay range:/p pCustomer Support Associate/Level 1: $22.00/hournbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/p pCustomer Support Associate/Level 2: $24.50/hournbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/p pCustomer Support Associate/Level 3: $27.00/hour/p pYour actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience./p pBase salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday./pdiv class="content-conclusion"pstrongITAR REQUIREMENTS:/strong/p ul liTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR a href="https://www.pmddtc.state.gov/?id=ddtc_kb_article_pageamp;sys_id=24d528fddbfc930044f9ff621f961987"here/a. nbsp;/li /ul pSpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status./p pApplicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out tonbsp;a href="mailto:EEOCompliance@spacex.com"EEOCompliance@spacex.com/aem.nbsp;/em/p/div div class="content-intro"pSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofnbsp;enabling human life on Mars./p/divpstrongCUSTOMER SUPPORT ASSOCIATE (STARLINK)nbsp;/strong/p pStarlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience./p pstrongRESPONSIBILITIES:/strong/p pIn this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers./p ul liTriage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX/li liProvide technical support to customers using hardware, software, and network expertise/li liSurface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business/li liCollaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues/li liCreate and maintain an internal knowledge base and help center collateral/li /ul pstrongBASIC QUALIFICATIONS:/strong/p ul liHigh school diploma or equivalency certificate/li li1+ years of experience in a front-line customer support role/li /ul pstrongPREFERRED SKILLS AND EXPERIENCE:/strong/p ul liExcellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer.nbsp;You are relentless and own it/li liExcellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving theirnbsp;issues, and you can distill complex concepts into the simplest explanations/li liExcellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive/li liStrong attention to detail and time management skills. You take pride in your craft/li liWillingness and ability to flex weekend and night shift hours as needed to support our growth/li liExperience in a training, learning and development, analytics, service design, vendor management, or content management role/li liStart-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment/li liTechnical aptitude - experience with networking, hardware troubleshooting, software development, etc./li /ul pstrongADDITIONAL REQUIREMENTS:/strong/p ul liMust be available to work scheduled shifts, including holidays/li liMust be available to work overtime hours and/or weekends as needed/li liThis is strongunot /u/stronga remote position and will require relocation if not already local to the Redmond, WA area/li liAfter 1 week of classroom training M-F 9am-5:30pm, must be available to work 10 hours a day on one of the following shifts:/li /ul p/p table width="560" tbody tr td width="103" pShift Alpha/p /td td width="88" p00:00 PST/p /td td width="88" p10:30 PST/p /td td width="88" pMon - Thu/p /td td width="88" p4x10/p /td td width="105" pWeek Night/p /td /tr tr td width="103" pShift Bravo/p /td td width="88" p10:30 PST/p /td td width="88" p21:00 PST/p /td td width="88" pMon -Thu/p /td td width="88" p4x10/p /td td width="105" pWeek Day/p /td /tr tr td width="103" pShift Charlie/p /td td width="88" p00:00 PST/p /td td width="88" p10:30 PST/p /td td width="88" pFri - Mon/p /td td width="88" p4x10/p /td td width="105" pWeekend Night/p /td /tr tr td width="103" pShift Delta/p /td td width="88" p06:00 PST/p /td td width="88" p16:30 PST/p /td td width="88" pFri - Mon/p /td td width="88" p4x10/p /td td width="105" pWeekend Day/p /td /tr tr td width="103" pShift Echo/p /td td width="88" p13:30 PST/p /td td width="88" p00:00 PST/p /td td width="88" pFri - Mon/p /td td width="88" p4x10/p /td td width="105" pWeekend Evening/p /td /tr tr td width="103" pShift Falcon/p /td td width="88" p06:00 PST/p /td td width="88" p16:30 PST/p /td td width="88" pTue - Fri/p /td td width="88" p4x10/p /td td width="105" pWeek Day/p /td /tr /tbody /table pnbsp;/p p/p pstrongCOMPENSATION AND BENEFITS:/strong/p pPay range:/p pCustomer Support Associate/Level 1: $22.00/hournbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/p pCustomer Support Associate/Level 2: $24.50/hournbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/p pCustomer Support Associate/Level 3: $27.00/hour/p pYour actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience./p pBase salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday./pdiv class="content-conclusion"pstrongITAR REQUIREMENTS:/strong/p ul liTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR a href="https://www.pmddtc.state.gov/?id=ddtc_kb_article_pageamp;sys_id=24d528fddbfc930044f9ff621f961987"here/a. nbsp;/li /ul pSpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status./p pApplicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out tonbsp;a href="mailto:EEOCompliance@spacex.com"EEOCompliance@spacex.com/aem.nbsp;/em/p/div

Lead development of new government space business opportunities, coordinate technical and business solutions, build proposals, and manage relationships with government and industry partners. | Bachelor's in engineering, 5+ years aerospace or government space systems experience, knowledge of NASA and National Security Space Launch programs, onsite work in Washington, DC, and travel willingness. | PROGRAM DEVELOPMENT MANAGER, U.S. GOVERNMENT SPACE PROGRAMS The government program development team is a very small team with a huge responsibility - developing new missions, partnerships, and business opportunities for SpaceX services and technologies with the U.S. Government that will lead to a base on the moon and a city on Mars. As a Government Program Development Manager, you will work on new business pursuits across the NASA and National Security Space Launch mission portfolios. You will lead efforts and support the overall Government Program Development team with key insights and analysis of the civil and national security space domain. You will engage with government customers to shape new opportunities, gather customer needs, and build relationships. You will perform competitive technical and business analysis. You will lead and contribute to capture efforts for a wide range of missions and strategic business opportunities and projects to improve team operational efficiencies. We're looking for a technically savvy, resourceful, quick learner who is driven to quickly gain the programmatic and business knowledge and skills needed to win new programs and missions. You will collaborate regularly with some of the smartest and most highly motivated space professionals in the world and leave an impact on both our industry and humanity. RESPONSIBILITIES: • Conceptualize and coordinate the development of SpaceX solutions for new government business opportunities • Track U.S. government space market/industry trends, budgets, policy developments, and competitive environment • Work with engineering, business operations, and mission management teams to develop and gain buy-in for technical solutions, cost and schedule estimates, and pricing recommendations for new business opportunities • Contribute to and communicate win themes and key strengths of SpaceX offerings; analyze any potential perceived risks and weaknesses and develop effective mitigations • Build winning proposals with inputs and contributions from a small, cross-functional team • Evaluate SpaceX technologies, services, capabilities, and goals for alignment with new space mission opportunities • Grow a relationship network with government, university, and industry partners to inform new business pursuits, gain key customer insights, and build trust • Contribute to and/or lead team process and operations improvement efforts BASIC QUALIFICATIONS: • Bachelor's degree in engineering • 5+ years of space systems engineering or Government space systems acquisition experience • 5+ years of experience working with launch vehicles, spacecraft, or other aerospace systems PREFERRED EXPERIENCE: • Exceptional communication and presentation skills, particularly written communication skills • Business and project management skills to include cost estimating, requirements development and management, and scheduling • Network of contacts in the government space government and aerospace industry • Robust knowledge of National Security Space Launch and/or NASA program portfolio, priorities, culture, and organization ADDITIONAL REQUIREMENTS: • This position is based in Washington, DC and requires being onsite - remote work not considered • Must be willing to travel (~30%) • Must be willing to work extended hours and weekends as needed • This role may be subject to pre-employment drug and random drug and alcohol tests