Southwest Airlines

Develop and maintain scalable software solutions for Air Traffic Management while mentoring junior team members in an agile environment. | Bachelor's degree and intermediate software engineering experience with proficiency in programming languages and cloud technologies preferred. | Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: The Software Engineer supports AirOps Air Traffic Management by developing and maintaining applications that enable Teams in the Network Operations Control (NOC) to manage daily operations. They’ll design, write, test, document, and implement technically sound, well‑integrated solutions that align with Customer requirements and organizational standards. They’ll build and enhance tools that support Air Traffic Management capabilities while responding to production issues and ensuring reliable system performance as the FAA modernizes its technology. The Software Engineer is a skilled communicator who brings strong technical problem‑solving skills and adaptability to deliver scalable solutions that support safe, efficient, and reliable operations. Additional Details: This DFW-based role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the DFW area. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Apply knowledge and skills of software development and testing effectively to solve a range of problems Work alongside other engineers on the team to elevate technology and consistently apply best practices Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals Document each aspect of a system or application as a reference for future upgrades and maintenance Determine and assess the needs of the user and then create software to meet the requirements Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills Work in an agile environment to deliver high-quality software Prepare and install solutions by determining and designing system specifications, standards, and programming Mentor junior members on the team Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems Intermediate knowledge of at least one required programming language Ability to partner, communicate, and negotiate with various Technology or partner Teams Ability to analyze and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work Ability to mentor others to do the same Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences Education Required: High School Diploma or GED Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience Experience Required: Intermediate-level experience, fully functioning broad knowledge in software engineering Preferred: Front-end and back-end development experience Preferred: Experience in Microservice development and Cloud-based development Preferred: Experience in Java, NodeJS, Python, Confluent Kafka, AWS, Lambda, Step Functions, Dynamo DB, EventBridge, API Gateway Preferred: Experience supporting critical operational applications Preferred: CCP Next experience Preferred: Knowledge of Terraform Preferred: Ops Suite experience Preferred: Operations/Network Operations Control domain experience Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits Competitive market salary from $114,200 per year to $126,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Lead technical direction and feature roadmap for cloud systems, mentor engineers, and improve software quality. | Bachelor's degree and advanced software development experience with proficiency in Java, Spring, and AWS preferred, plus strong communication and leadership. | Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: As a Senior Software Engineer supporting Southwest Partner Services, you’ll build and enhance technology that connects Southwest with external partners to deliver a seamless Customer experience and support revenue growth. In this role, you’ll design, develop, test, and implement reliable, well integrated applications while proactively identifying and resolving production issues. You’ll mentor Software Engineers, contribute to “shift-left” practices that improve quality, and bring a broad understanding of how systems work together to support scalable, efficient solutions. Additional Details This role allows for voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Drive the technical direction and feature roadmap of large-scale cloud systems Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions Drives detailed definition of feature requirements through discussions with product managers and customers Supports continuous improvement by investigating alternatives and new technologies Prepares and installs solutions by determining and designing system specifications, standards, and programming Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience Proactively shares knowledge and skills of software development and testing to solve a range of problems Advanced knowledge of at least one required programming language Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work Ability to mentor others Ability to lead ideating, presentations, mentoring and group-thinking sessions Ability to influence without authority Education Required: High School Diploma or GED Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience Experience Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies Preferred: Experience with Docker, Jenkins, and GitLab pipeline Preferred: Software development using Java, Spring Integration, JSON, and REST web services Preferred: Experience with REST APIs and SOAP UI Preferred: Familiarity with OTA and NDC schemas Preferred: Experience working with AWS and cloud infrastructure Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits Competitive market salary from $ $138,800 - $154,200 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount doesn’t guarantee employment for any particular period of time **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Lead the Security Platform Services Team to deliver secure, scalable, and automated cybersecurity capabilities and oversee advanced security platforms and AI protections. | Bachelor's degree and experience leading cybersecurity or IT teams, with proficiency in Agile/SAFe and familiarity with automation and SaaS security platforms preferred. | Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: As Sr Manager Cybersecurity, you’ll lead with a People‑first approach while guiding the Security Platform Services Team in delivering secure, scalable, and highly automated capabilities that strengthen Southwest’s Cybersecurity posture. You’ll oversee advanced security platforms, SaaS security solutions, and AI‑enabled protections, ensuring they are well‑integrated, comply with cybersecurity and technical strategy, and meet or exceed Customer requirements. Leveraging technical expertise and leadership across distributed Teams, you’ll drive vulnerability management, intelligent automation, and observability at scale while building trusted partnerships across the enterprise. By empowering your Teams and advancing our security ecosystem, you’ll play a critical role in safeguarding Southwest’s systems, data, and Customers. Additional details This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc. Lead the resolution of organization, team and individual issues, making appropriate decision Develop and execute strategies and processes to improve performance and the value of products and services provided Lead cross-functional Teams to deliver solutions and services to meet enterprise needs Provide Cybersecurity thought Leadership related to assigned functional areas Deliver Cybersecurity solutions using best practices to achieve maximum Team productivity while delivering high quality products Stay abreast of emerging Cybersecurity trends, processes, and solutions related to assigned responsibilities Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams Work with Technology and business partners to measure financial benefits and demonstrable business value May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising Knowledge of personnel practices and regulations Knowledge of Cybersecurity best practices, software development practices, concepts, methodologies, tools and trends Knowledge of project management methodologies Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams in order to drive Cybersecurity agenda Ability to provide tactical leadership for Team(s) Ability to use appropriate motivation and influence techniques to achieve desired Team results Ability to set and manage stakeholder expectations Ability to deliver quality projects on time and within budget Ability to manage projects using the organization's project management methodology Education Required: High School Diploma or GED Required: Required: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent Cybersecurity formal training Experience Required Demonstrated experience in directly or indirectly leading team(s) Fully functioning, broad knowledge in: A Cybersecurity Business and/or Information Technology environment Leading teams and providing work direction Preferred Experience leading Cybersecurity initiatives using Agile/SAFe, with strong ownership of backlog, roadmap, and PI delivery across cross-functional teams. Proficiency with Jira Align or similar portfolio tools, including authoring Epics/Features, managing dependencies, and tracking benefits and outcomes. Proven ability to translate architecture, governance, and platform constraints into executable delivery plans and prioritized backlog items. Strong cross-functional leadership and executive communication skills, including facilitating alignment forums and producing concise leadership readouts. Familiarity with key Cybersecurity domains such as Automation, Observability, AI Security and SaaS Security platforms. Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information Air travel with frequent overnight stays required Ability to work extended hours as needed Pay & Benefits Competitive market salary from $177,050 - 196,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you’ll love: careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Design and implement application systems and automated test suites while collaborating in Agile teams. | Bachelor's degree and 2+ years experience with Java, AWS, and automation tools required. | Department: Talent & Org Strategy Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: EMPLOYER: Southwest Airlines Co. JOB TITLE: Software Engineer LOCATION: Dallas, TX, and hybrid role, ability to work from home. DUTIES: Test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with customer requirements, organizational methodologies, and standards. Design and write program code and automated tests. Respond to production problems and implement immediate resolution efforts as required. Determine and assess the needs of the user and create software to meet the requirements. Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals. Work in an Agile environment to deliver high-quality software. Develop and enhance test automation framework to improve efficiency, scalability and maintainability. Create, maintain and execute automated test suites. Write automated test scripts to validate functionality, performance, and security of software applications. Identify and document defects in a clear and reproducible manner and track resolution. Provide detailed bug reports and assist in debugging efforts. Integrate automated tests into the CI/CD pipeline to ensure continuous testing and rapid feedback via scripting and containerize test execution to enable parallel execution. Monitor test results and take appropriate action for failed tests. Participate in code reviews with a focus on testability, robustness, and adherence to coding standards. Promote best practices for code quality and testability. Create and maintain documentation, test plans, and test cases that correspond with test scripts. Work closely with cross-functional teams including developers, product managers, quality assurance teams to ensure smooth and efficient software development and testing processes. Mentor junior members on the team. Use various technologies, including Java, JavaScript, Selenium, Git, AWS, Spring Boot, Linux/Unix, Shell Scripting, Groovy, Junit, X-Ray, Cypress, JBehave, Gradle, Jenkins, GitLab, Agile/Scrum, Postman, Jira, Docker, Lambda, DynamoDB, Scaled Agile framework (SAFe), MySQL, and Restful Web Services. REQUIREMENTS: Bachelor’s or foreign equivalent degree in Computer Science, Engineering, Information Technology, or a related field, and 2 years of experience in the job offered or as a Software Engineer, Software Developer, DevOps Engineer or in a related/similar position. Experience therein to include 2 years of experience with Java, JavaScript, Selenium, Git, AWS, Spring Boot, Linux/Unix, Shell Scripting, Groovy, Junit, X-Ray, Cypress, JBehave, Gradle, Jenkins, GitLab, Agile/Scrum, Postman, Jira, Docker, Lambda, DynamoDB, Scaled Agile framework (SAFe), MySQL, and Restful Web Services. Hybrid role, ability to work from home. CONTACT: Refer to Job reference code JANV-W #SWA #IND-DNI #PDN-DNI #LI-DNI Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Design and implement reliable APIs and lead technical direction of cloud systems while mentoring engineers. | Bachelor's degree and advanced software development experience with proficiency in programming and AWS. | Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary As a Senior Software Engineer on the Digital Trip Management API Team, you’ll design, develop, test, and implement reliable, well‑integrated APIs that power key post‑booking experiences on Southwest.com. From check‑in and flight modifications to reservation management and baggage handling, your work ensures millions of Customers can seamlessly manage their travel. You’ll bring advanced engineering expertise, proactively prevent production issues, drive immediate resolutions, and mentor other engineers while championing “shift‑left” quality practices. This role offers a broad view of how digital systems connect across Southwest, and the opportunity to build backend capabilities that make travel simple and fast. Additional details: This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Drive the technical direction and feature roadmap of large-scale cloud systems Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions Drives detailed definition of feature requirements through discussions with product managers and customers Supports continuous improvement by investigating alternatives and new technologies Prepares and installs solutions by determining and designing system specifications, standards, and programming Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience Proactively shares knowledge and skills of software development and testing to solve a range of problems Advanced knowledge of at least one required programming language Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work Ability to mentor others Ability to lead ideating, presentations, mentoring and group-thinking sessions Ability to influence without authority Education Required: High School Diploma or GED Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience Experience Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies Preferred: Extensive AWS experience Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits Competitive market salary from $138,800 per year to $154,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Serve as a trusted advisor and investigator to ensure fair application of people policies and support positive employee experience. | Intermediate experience in employee relations and HR, strong communication and investigative skills, ability to handle confidential information, and high school diploma or GED. | Department: People Job Description: As an Employee Relations Partner, you'll serve as a trusted advisor and investigator within the Employee Relations Team to ensure fair and consistent application of People Policies. You'll provide Employees with a safe, unbiased space to voice concerns, conduct objective investigations into workplace issues such as harassment, discrimination, and policy violations, and offer guidance that supports compliance and fosters belonging. You'll also use strong communication and sound judgment to navigate sensitive situations and help create a positive employee experience. Additional Details • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Responsibilities • Conducts thorough and in-depth interviews related to alleged violations to Southwest Airlines People Policies • Provide advisement and consultation to Leaders working through investigations and Employee Relations matters on approach and best practices with practical implementation strategies • Assess the necessary level of collaboration and involvement for all investigations. Compile and analyze investigation information, prepare a detailed written report of the investigation, and notify the appropriate Leaders of the outcome of the investigation • Testifies in Boards of Adjustment, arbitrations, and/or litigation as needed • Maintains accurate documentation in Employee Relations files • Enters and updates cases in the Company database of all Employee Relations inquiries and investigations accurately and timely. • Attends unemployment hearings and provides necessary documentation and support as required • Maintains in-depth knowledge of legal requirements related to day-to-day management of Employees, reducing legal risks, and ensuring regulatory compliance. • May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities • Knowledge of labor relations, employment law, related regulations, principles, policies and best practices • Knowledge of Technologies and tools used to maintain ER investigations and other related ER matters • Skilled in listening and oral communication skills necessary to conduct inquiries and investigation interviews face-to-face, virtual, and by telephone • Skilled in exercising solid judgement when evaluating and handling investigations and Employee Relations issues • Skilled in time management and organization; able to prioritize under tight deadlines • Skilled in public speaking and storytelling • Skilled in maintaining professionalism and meet confidentiality expectations as to confidential, proprietary, and sensitive Company information • Ability to assist with training and facilitation functions in both large and small group settings. • Ability to remain completely objective when gathering and reviewing information during the inquiries and investigation process and provide an objective narrative • Ability to work through ambiguous and complex situations with minimal oversight from Employee Relations Leader and/or Senior Employee Relations Partner • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies • Ability to communicate clearly and professionally with Leaders, Co-workers, and Stakeholders, and influence at all levels of the organization • Ability to handle confidential and sensitive information with discretion Education • Required: High School Diploma or GED Experience • Intermediate-level experience, fully functioning broad knowledge in: • Employee Relations and Human Resources Licensing/Certification • N/A Physical Abilities • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time • Ability to communicate and interact with others in the English language to meet the demands of the job • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 • Must be at least 18 years of age • Must be able to comply with Company attendance standards as described in established guidelines • Must be able to travel, including overnight stays, and work varying schedules, including extended hours Pay & Benefits • Competitive market salary from $89,450 per year to $97,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you'll love: https://careers.southwestair.com/benefits • Pay amount does not guarantee employment for any particular period of time. • *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits • **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Please print/save this job description because it won't be available after you apply.

Lead and coach a regional HRBP team, act as a strategic advisor to senior leadership, and develop HR plans aligned with business goals. | Experience leading HR teams, broad knowledge of multiple HR functions, strong business partnership skills, and ability to communicate effectively. | Department: People Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Manager Human Resources Business Partner (HRBP) delivers on this promise by leading and coordinating the regional HRBP Team. This role will champion for and provide guidance to their Team while the Team serves as embedded advisors to the Ground Operations Organization. As Southwest Airlines works to provide a best-in-class Employee Experience, this role and their Team of HRBPs will play an integral role in supporting our People and Business. The Manager HRBP is passionate about connecting with Southwest’s People and leading the impactful HRBP Team, where they’ll have the opportunity to drive the future of Southwest Airlines. Additional details: • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way to • Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees • Adhere to Company Values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment • Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities • Act as a consultant to Departments Sr. Leadership Team by analyzing People issues such as retention and morale and recommending solutions in partnerships with People Department Centers of Excellence • Contribute to the business strategy by helping business functional areas to identify, prioritize, and build Employee centered capabilities, behaviors, structures, and processes in alignment with business goals • Serve as a strategic Business Advisor to the Executive/Senior Management of each business unit or specialty group regarding key organizational and management issues • Serve as an advisor by appropriately challenging Leaders, while maintaining strong business partnership and relationships with assigned Departments, Executives, and Leaders applying a high degree of confidence • Develop HR plans and strategies to support the achievement of the overall business operations objectives • Manage, coach, and provide subject matter expertise to Team to ensure they are equipped with the right skills, tools, and talents necessary • Provide mentorship to the Team to ensure continual professional growth • Develop and maintain partnerships with Senior decision makers within assigned Department through the development of in-depth knowledge of the business, both strategically and operationally • Provide guidance and input on department restructuring and succession planning in partnership with the Organizational Development COE • May perform other job duties as directed by Employees Leaders Knowledge, Skills and Abilities • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources • Skilled in understanding and applying information to contribute to the organizations strategic plan • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems • Skilled in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint • Ability to convey information effectively in speaking and writing • Ability to apply general rules to specific problems to produce answers that make sense Education • Required: High School Diploma or GED Experience • Demonstrated experience in directly or indirectly leading team(s) • Fully functioning, broad knowledge in: • Multiple Human Resources related functions • Working with all levels of Employees Licensing/Certification • N/A Physical Abilities • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time • Ability to communicate and interact with others in the English language to meet the demands of the job • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 • Must be at least 18 years of age • Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits • Competitive market salary from $134,750 - $149,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: careers.southwestair.com/benefits • Pay amount does not guarantee employment for any particular period of time. • *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits • **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 08/20/2025

Lead and coach a regional HRBP team, provide strategic HR advice to senior leadership, and drive employee-centered business strategies. | Senior HR experience with team leadership, broad HR functional knowledge, strong business partnership skills, and ability to work onsite at Dallas headquarters. | Department: People Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Manager Human Resources Business Partner (HRBP) delivers on this promise by leading and coordinating the regional HRBP Team. This role will champion for and provide guidance to their Team while the Team serves as embedded advisors to their Organization. As Southwest Airlines works to provide a best-in-class Employee Experience, this role and their Team of HRBPs will play an integral role in supporting our People and Business. The Manager HRBP is passionate about connecting with Southwest’s People and leading the impactful HRBP Team, where they’ll have the opportunity to drive the future of Southwest Airlines. Additional details: • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way to • Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees • Adhere to Company Values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment • Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities • Act as a consultant to Department's Sr. Leadership Team by analyzing People issues such as retention and morale and recommending solutions in partnerships with People Department Centers of Excellence • Contribute to the business strategy by helping business functional areas to identify, prioritize, and build Employee centered capabilities, behaviors, structures, and processes in alignment with business goals • Serve as a strategic Business Advisor to the Executive/Senior Management of each business unit or specialty group regarding key organizational and management issues • Serve as an advisor by appropriately challenging Leaders, while maintaining strong business partnership and relationships with assigned Departments, Executives, and Leaders applying a high degree of confidence • Develop HR plans and strategies to support the achievement of the overall business operations objectives • Manage, coach, and provide subject matter expertise to Team to ensure they are equipped with the right skills, tools, and talents necessary • Provide mentorship to the Team to ensure continual professional growth • Develop and maintain partnerships with Senior decision makers within assigned Department through the development of in-depth knowledge of the business, both strategically and operationally • Provide guidance and input on department restructuring and succession planning in partnership with the Organizational Development COE • May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources • Skilled in understanding and applying information to contribute to the organization's strategic plan • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems • Skilled in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint • Ability to convey information effectively in speaking and writing • Ability to apply general rules to specific problems to produce answers that make sense • Education • Required: High School Diploma or GED • Experience • Demonstrated experience in directly or indirectly leading team(s) • Fully functioning, broad knowledge in: • Multiple Human Resources related functions • Working with all levels of Employees • Preferred: • Experience working with Technology functions and/or Operational customers • Global HR experience Licensing/Certification • N/A • Physical Abilities • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time • Ability to communicate and interact with others in the English language to meet the demands of the job • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job • Other Qualifications • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 • Must be at least 18 years of age • Must be able to comply with Company attendance standards as described in established guidelines • Pay & Benefits • Competitive market salary from $134,750 - $149,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. • Benefits you'll love • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: careers.southwestair.com/benefits • Pay amount does not guarantee employment for any particular period of time. • *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits • **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 08/20/2025